Attachment 3 - Barge Maintenance QASP Matrix.pdf
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- Solicitation number
- N3904022Q0074
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Other files
| File | Type | Posted |
|---|---|---|
| Site Visit Questions and Answers Annual Barge Maintenance.docx | DOCX document | |
| N3904022Q0074.pdf | ||
| N3904022Q0074 DRAFT.pdf | ||
| Attachment 4 - Wage Determination 2015-4011 Rev 21.pdf | ||
| Exhibit A-E - Contractor Proposal Sheet (ELINS).xlsx | XLSX spreadsheet | |
| Attachment 2 - Barge Maintenance QASP.pdf | ||
| Attachment 1 - Barge Maintenance SOW - DRAFT RFP POSTING.docx | DOCX document | |
| Attachment 6 - Past Performance Information Form.doc | DOC document | |
| Attachment 5 - Past Performance Report Form.doc | DOC document |
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N3904022Q0074 Attachment 3
QUALITY ASSURANCE SURVEILLANCE PLAN,(MATRIX)
BARGE MAINTENANCE
Deliverable or Service
Requirement
Measurement/ Metric
Performance Standards Maximum Error Rate
Method of Surveillance
Procedures to be taken when performance standards are met/not met
Planned Maintenance
ELIN A101
Quality
Timeliness
Responsiveness
Contractor’s ability to satisfactorily meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to resolve problems.
0% -Contracting Officer’s Representative (COR) review of Barge Trouble Log
-Announced and unannounced inspections
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
CPARS.
In Addition, FAR 52.246-6 (f), (g) and (h).
Cleaning and Sanitizing
ELIN A102
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to resolve problems.
0%
-COR inspection before and after cleaning
-Announced and unannounced inspections
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Test and Inspections
ELIN A103
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to
0% -COR review survey inspection results.
- Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Fire Fighting Equipment Repair/Replace, Maintenance
ELIN A104
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer
0% -Unannounced inspections conducted by the COR
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Laundry Equipment, replace
ELIN A105
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to resolve problems.
0% -COR inspection of operational equipment
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Habitability Repairs
ELIN A106
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer
-COR inspection of operational equipment or completed work
-Announced and unannounced inspections
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Electrical Repairs
ELIN A107
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to resolve problems.
0% -COR inspection of operational equipment or completed work
-Announced and
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on
Miscellaneous Repairs
ELIN A108
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer
0% -COR inspection of operational equipment or completed work
-Announced and
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on CPARS.
Unplanned Parts and Repairs
ELIN A110
meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer
0% -Unannounced inspections conducted by the COR
-COR/KO review of price quote for recommended repair
-COR inspection of operational equipment or completed work
-Announced and
Conditions – Inspection /Acceptance
Positive: Letters of Commendation and/or Appreciation, Favorable Performance Reviews.
Negative: Performance will be documented on CPARS.
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