Attachment 2 - Technical Requirements Checklist .docx

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Attached to
Learning Management System Federal contract opportunity
Solicitation number
93310020Q0005
Issued by
Federal Mediation and Conciliation Service

About this file

This document contains a technical requirements checklist and statement of work for a learning management system solicitation. The Federal Mediation and Conciliation Service intends to award a firm fixed price purchase order to procure a commercial off-the-shelf learning management system to provide employees with operations, IT, and federal compliance online courses through an FMCS-branded website and learning management system accessible via any internet-connected device, 24 hours a day. The technical requirements checklist specifies whether proposed systems meet over fifty requirements across five categories related to technical specifications, instructor needs, student accessibility, competency and skills tracking, and overall system needs. Questions regarding the solicitation must be addressed to the named individual by July 24, 2020.

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Other files for this federal contract opportunity

Other files attached to Learning Management System, newest first.
File Type Posted
Vendor Questions and Answers_2.pdf PDF
LMS Report Types.xlsx XLSX spreadsheet
LMS Courses.xlsx XLSX spreadsheet
Vendor Questions and Answers_1.pdf PDF
Attachment 1 - Statement of Work.pdf PDF
Attachment 3 - Evaluation Criteria and Submission Instructions.pdf PDF
93310020Q0005 Combined Synopsis Solicitation.pdf PDF

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TECHNICAL REQUIREMENTS CHECKLIST

LEARNING MANAGEMENT SYSTEM

SOLICITATION #93310020Q0005

Instructions to Offerors: Please specify whether the proposed system meets the requirements in the following tables by placing a “YES” or “NO” in the “Included” column. Failure to respond to a requirement will be considered a “NO":

TABLE 1 TECHNICAL REQUIREMENTS

NO.
DESCRIPTION
IMPORTANCE
INCLUDED
TR1
The solution must operate in compliance with OMB M-15-13 and CISA Binding Operational Directive 18-01.
C
TR2
SMTP Email, messaging and notification system must operate in compliance with CISA Binding Operational Directive (BOD) 18-01 and be compatible with Azure based MS Exchange SMTP mail format.
C
TR3
Must meet Federal Risk and Authorization Management Program (FedRAMP) authorization at a Moderate impact level or compliance with NIST 800.53 Rev 4
C
TR4
System must be in compliance with 36 CFR Chapter XII Subpart B – Records Management Parts 1220, 1222, 1224, 1227 and 1236.26 and General Record Schedule 2.6.
C
TR5
LMS must be ADA Section 508 compliant
C
TR6
Service Level Agreement (SLA) must include time windows for maintenance, as well as uptime guarantees. It also must clearly state all support agreements.
C
TR7
Version of software along with release date and change log (document which specifies what has changed/been added/otherwise modified from the previous release) is provided with each release of software patches, updates, and new version releases.
I
TR8
Solution must be securely hosted and compatible with the Microsoft 365 cloud environment to allow integration into other FMCS systems and ease of authentication.
I
TR9
Must integrate/communicate with OPM's Enterprise Human Resources Integration (EHRI) system
C
TR10
Creates/delivers SCORM (or other recognized standard) compliant courses
I
TR11
The solution must use current technologies, compatible with the latest browsers, supporting Microsoft Edge, Google Chrome, Apple Safari and Mozilla Firefox at the very least
C
TR12
Any Personally Identifiable Information (PII) must be protected against unauthorized access, disclosure or modification, theft, or destruction
C
TR13
The LMS software will support import and export to/from commonly available software formats? PDF, DOCX, PPTX, XSLX, CSV, …, and others. In addition, it must support the migration of all current trainings.
C
TR14
Allows agency-specific branding on site
I
TR15
Automatic emailing to students, managers, administrators and/or instructors/SMEs
C
TR16
FMCS must retain unrestricted rights to government data
C
TR17
Allows for the creation of metadata that will allow system information to be searchable on FMCS Intranet portal
N
TR18
Allows students to initiate both internal and external training requests with mandatory supervisory reviews and approvals. Data from training requests must import into OMB Standard From (SF) 182.
C
TR19
External training request process recognizes FMCS internal codes, including but not limited to, cost, accounting, and training codes
C
TR20
Automatically tracks trainings; allows for manual input of training information
C
TR21
Must be able to generate/maintain Individual Training Plans (ITP)
I
TR22
Reports are generated in a character-delineated format (CSV) for easy analysis
I
TR23
Training in the use of the LMS including end user and administrator training
C
TR24
Vendor must present any system data on request for audit and reporting purposes
I
TR25
Integrates with external webinar platforms such as RingCentral and Adobe Connect
N
TR26
Training/manual provided to FMCS administrators prior to release of new courseware or major system change
I

TABLE 2 INSTRUCTOR NEEDS

NO.
DESCRIPTION
IMPORTANCE
INCLUDED
I1
Training on the use of the LMS including end user training and administrator training
C
I2
Report data can be pulled from other systems (i.e., FMCS systems, eHRI)
C
I3
Tracks student attendance
C
I4
Training plans can be designated for individuals or groups
N
I5
Manages class roster
C
I6
Records attendance at outside seminars
C
I7
Sets up new classes using templates
C
I8
Manages registration cut-off time
C
I9
Allows setting of course prerequisites
N
I10
Sets class enrollment limits
I
I11
Accesses reports on how many sessions necessary for a student to complete a course and the length of each session
N
I12
Compatible with courseware developed in third-party authoring systems
C
I13
Schedules training class
C
I14
Maintains a list of instructors qualified to teach courses
N
I15
Sets class location
N
I16
Generates "To-Do" list, for planning what needs to happen before and after a class
N
I17
Courses can be scheduled on non-contiguous days
I
I18
Tracks setup requirements for classroom-based training classes
I
I19
Tracks qualified instructors
I
I20
Grading criteria can be adjusted
N
I21
Questions can be randomized from a pool of questions
N
I22
Assigns instructor to classroom
N
I23
Questions can be grouped into test pools and reused
I
I24
Captures who has completed mandatory training and who has not
C
I25
Tracks by course, student, department, and organization
C
I26
Instructors can review the students registered for a course and their test statistics
N
I27
Tracks assignment and attendance for each participant
C
I28
Accesses and analyzes student and group training histories
I
I29
Database allows users to define the variables they want to track
C
I30
Students who drop a course can be assigned a status (no show, cancelled, etc.)
C
I31
Allows for course waitlists
N

TABLE 3 STUDENT ACCESSIBILITY

NO.
DESCRIPTION
IMPORTANCE
INCLUDED
S1
Online self-registration
C
S2
Catalog allows users to search for training by keyword, category, or course ID
C
S3
Online course catalog with title, description, course objectives, prerequisites, required materials, and credit hours
C
S4
Student can print their progress and training history
C
S5
Tracks student training history
C
S6
Manages student training plans
I
S7
Self-registry requires supervisor approval
C
S8
Student can access their own training records
C
S9
Student can review progress summaries for each course they have completed or accessed
I
S10
Shows student which courses to take to further their career goals
N
S11
Student can edit their own personal information or ITP
N
S12
Obtain weekly or monthly student activity schedules
N
S13
Student enrollment uses click-and-drag interface
N
S14
Tabbed file folder display for viewing classes
N
S15
Bookmarks course/module/lesson/page and return later
I
S16
Allows printing of teaching materials for classroom-based training
I
S17
Student can "test-out" of courses to avoid spending time on topics already mastered
N
S18
Ability to link to reference material including outside resources, white papers, threaded discussions with search features, etc.
N
S19
Automatic remedial training based on end of course test results
N

TABLE 4 COMPETENCY AND SKILLS TRACKING

NO.
DESCRIPTION
IMPORTANCE
INCLUDED
C1
Ability to link competencies with tests
N
C2
Tracks and compares competencies before and after training events
N
C3
Ability to link competencies with courses
N
C4
Maps competencies to objectives and test items
N
C5
Skills and competency tracking, including non-course-related information
N
C6
Competencies can be weighted within roles
N
C7
Pre- and post-course assessments
N
C8
Ability to include synchronous forms of learning (i.e., GoTo Meeting, Web Meeting, etc.)
N
C9
Skills-gap analysis
I
C10
Maps competencies to objectives and test items
N
C11
Career development - self-evaluation of skills gaps
N
C12
Competency Modeling
N
C13
Curriculum path can include information for students on the next job role they want to pursue
N
C14
Conduct skills gap analyses
N
C15
Manage employee’s training plans
C

TABLE 5 OVERALL SYSTEM NEEDS

NO.
DESCRIPTION
IMPORTANCE
INCLUDED
O1
Automatic Reminder Notifications to students and supervisors of mandatory annual training
C
O2
Certificate of Completions can be attached to student's records
C
O3
Track employee information, including positions, job history, reviews, skills, education, etc.
N
O4
Course and survey statistics are available for review
N
O5
Report templates – details in technical requirements
C
O6
Tracking of all students' progress
N
O7
Organize data with user-defined filters
I
O8
Course completion status
C
O9
Courses can be designated as "downloadable" for remote or mobile learner access
C
O10
Built-in authoring system
I
O11
Administrators/SMEs can create new online tests or modify existing tests and questions
I
O12
Allows use of third-party online courses
I
O13
Test and survey creation interface
I
O14
Glossary of terms
I
O15
Create confirmation letters, name badges, and evaluation forms
N
O16
Conflict checking of scheduled resources
N
O17
Standard media objects can be shared among courses
N
O18
Multiple sessions of the same course can be scheduled for the same day
I
O19
Audio, video, graphics, animation, and text objects are centrally stored and can be reused
C
O20
Auto-update of class status (available, canceled, etc.)
C
O21
Compatible with new authoring tools out on the market
C
O22
Calendars show resource use and schedules
C
O23
Customizable toolbars
I
O24
Tree view for navigation
N
O25
Contains a Frequently Asked Questions section
I
O26
Feature for talent management
I

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