Attachment 2 - StatementofWork_AndroJanitorial_FY26 UPDATED.pdf

Statement of Work

1.0 General

1.1 Background

The mission of the USDA Forest Service to achieve quality land management under the sustainable multiple-use management concept to meet the diverse needs of people. The mission of the White Mountain National Forest is to offer extensive multi-use advantages to the public. This acquisition is needed to ensure the public facility located at the Androscoggin Ranger District is clean and sanitary for the safety and well-being of employees and visitors in support of USDA and the White Mountain National Forest.

1.2 Objective

The contractor shall provide routine, basic janitorial services in accordance with contract specifications for the purpose of maintaining a sanitary environment for the visiting public at the Androscoggin Ranger District, White Mountain National Forest.

1.3 Scope of Work

The contractor shall provide all supplies and equipment necessary to accomplish the tasks and deliverables described, including basic cleaning supplies, vacuum cleaner, floor buffer, steam cleaner, rug shampooer, brooms, mops, and any cleaning products specifically needed for use with these pieces of equipment, such as: waxes, floor sealers, and spot removers. The contractor shall supply buckets, sponges, rags and all other equipment necessary to maintain a quality standard of clean and sanitary working environments in the facility.

1.4 Period of Performance

The period of performance of this contract is December 15, 2025, through December 14, 2026, with the possibility of 4 option years.

1.5 Place of Performance

Androscoggin Ranger District 300 Glen Road, Gorham, NH 03581. The office is located on Rt. 16 2.5 miles South of Gorham Downtown area* Call 603-466-2713 for directions.

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2.0 Specific Requirements/Tasks

2.1 Task One: Visitor Information Center & Main Office

Restrooms):

Twice Weekly Services

2.1.1 Subtask: Clean and sanitize all surfaces with cleaners provided by the contractor for the following: composting toilets, urinals, sinks, sink areas, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, walls within the splash area of sink and towel dispenser. Polish mirrors and mirror surfaces. Spot clean all other surfaces.

2.1.2 Subtask: Floors are to be swept and mopped.

2.1.3 Subtask: Collect and remove trash from designated areas and replace waste receptacle liners and sanitary napkin receptacle liners. Liners shall be intact and clean. Removed trash shall be placed in the FS dumpster.

2.1.4 Subtask: Fill toilet tissue, paper towel and soap dispensers. Each toilet will be supplied with 2 spare rolls of toilet paper at a location designated by the Government.

2.1.5 Subtask: Damp wipe the full surface area of all stall partitions, doors and wastepaper receptacles.

2.2 Task Two: Visitor Information center & Main Office (Includes office area, private offices, cubicles, conference rooms, stairways, corridors, common space and hallways)

2.2.1 Subtask: Twice Weekly Service: Hard floor areas are to be swept and mopped.

Clean, sanitize, and polish drinking fountains. Clean and sanitize non-kitchen sinks, coffee, and food areas.

2.2.2 Subtask: Once a Week Service: Vacuum carpeting and rugs. Damp wipe conference room tables clean.

2.2.3 Subtask: Monthly Service: Clean entrance doors and sidelights: Glass shall be free of dirt, dust, streaks, watermarks, spots and shall not be cloudy.

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2.3 Task Three: Kitchen

2.3.1 Subtask: Once a Week Service: Sweep and mop full floor area. Clean drinking fountains, sinks, countertops, tables, appliances, vending machines, and glass surfaces. Disinfect countertops and tables.

2.3.2 Subtask: Monthly Service: Clean and sanitize inside and outside of refrigerator and microwave.

2.4 Task Four: Windows

2.4.1 Subtask: Once a Year Service: Wash both sides of exterior windows.

2.4.2 Subtask: Once a Year Service: Dust or Vacuum all Venetian blinds.

2.5 Task Five: Recycling

2.5.1 Subtask: Once a week service (or as requested). All recycling bins and excess cardboard/boxes will be brought out to the recycling dumpster in the parking lot. All boxes will be broken down, flattened, and placed in the recycling dumpster. Bins will be identified for a recycled paper, shredded paper, paper goods and plastic. These will be brought out to the main recycling dumpster in the parking lot. Any identified recyclable glass will remain separate and be brought out near the main recycling dumpster and further places into a separate designated container.

2.6 Task SIX: Optional Item, Dusting

2.6.1 Subtask: Optional Item, Full Office Dusting, Once a Year Service. Dust all horizontal surfaces including exposed pipes, valves, fitting, heater, tips of moldings, toilets, partitions, dispensers, shelves, bookcases, window ledges, baseboards, etc.

3.0 Delivery or Deliverables

Timely completion of services is essential to successfully completing delivery of tasks as outlined in the contract. Schedules specified below.

Daily janitorial services – preferably completed before 10 PM or after 4:30 PM to minimize impacts to visitors.

4.0 Meetings

Prior to the commencement of the work, a meeting may be requested by the Contracting Officer to be attended by the Contractor, Contracting Officer or authorized representative, and other Forest Service personnel, for the purpose of discussing work schedules and to review the scope of the contract.

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Service Monitoring Review

The Government will conduct weekly inspections to review the services provided to identify any risks, issues, or concerns, and provide feedback on the Contractor’s performance. The Contractor shall provide written response for any identified any risks, issues, or concerns and their mitigation or its plans for their mitigation.

5.0 Government Furnished Property/Equipment/Information

The Contractor shall furnish cleaning and disinfecting supplies to accomplish janitorial services.

The Contractor shall follow guidelines posted by the Centers for Disease Control and Prevention (CDC) with regard to cleaning and disinfecting facilities in light of the current COVID-19 pandemic. These guidelines can be found at: https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html Additionally supplies shall include EPA registered disinfectants for disinfecting high touch surfaces. The Contractor will supply Material Safety Data Sheets (MSDS) for all cleaning products and provide employees with necessary personal protective equipment deemed necessary by the Contractor.

6.0 Special Instructions

6.1 Supervision:

The contractor shall provide a contract representative for the performance of the work. The name of this person and any alternate(s) who are authorized to act for the contractor shall be designated in writing and submitted to the contracting officer within 10 days of contract award. The contractor’s representative and his/her alternate(s) shall have full authority to act for the contractor on all matters related to the daily operation of the contract.

6.2 Work Standards and Conduct:

6.2.1: All work under this contract shall be performed according to its specifications by individuals who are technically qualified.

6.2.2: The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to employees as may be necessary.

6.2.3: The contractor shall prohibit his or her employees from disturbing papers any personal property that may be left behind by visitors unless the item is deemed unsanitary and a safety concern.

6.2.4: Contractor employees and their supervisors are responsible for making sure that the doors of the utility room of the building are locked and the lights are turned off when they are leaving the building.

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Notice to contractors:

All information and data related to this project that the contractor gathers or obtains shall be both protected from unauthorized release and considered the property of the government. The contracting officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this contract.

Press releases, marketing material, or any other printed or electronic documentation related to this project, must not be publicized without the written approval of the contracting officer.

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