Attachment 2 - Statement of Work.pdf

US Department of Agriculture (USDA)

Statement of Work

Grandfather Ranger District – West

Janitorial Services for Recreation Facilities

Pisgah National Forest

North Carolina

Contents Project General Information

1.0 Scope of Work

2.0 Background

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Government Furnished

5.0 Deliverables / Schedule

6.0 Travel

7.0 Contractor’s Key Personnel

Project Grandfather Ranger District - West - Janitorial Services for Recreation Facilities at Pisgah National Forest, North Carolina

General Information

1.0 Scope of Work

The Contractor shall provide janitorial and trash collection services for designated recreation facilities within the Grandfather West Zone of the Pisgah National Forest. Facilities include Curtis Creek Campground, Catawba Falls Trailhead, Old Fort Picnic Area, and Old Fort Gateway Trailhead. Work consists of routine restroom cleaning, sanitation, trash removal, exterior building cleaning, and reporting of maintenance issues. The Contractor shall furnish all labor, supplies, materials, tools, and equipment required to complete these services.

1.1 Government Regular Working Hours: The Government's regular working hours are Monday through Friday from 0800-1630 except federally observed holidays.

1.2 Contractor Hours of Performance: See section 5.0 Deliverables/Schedule

1.3 Federal Observed Holidays: The contractor is expected to work on scheduled workdays even if it falls on a Federal holiday.

1.4 Service Interruptions: If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO, and COR at least three working days in advance. If the service is due to an emergency the Contractor shall notify the CO and COR as soon as practicable.

1.5 Conservation of Utilities: The Contractor shall instruct employees in utility conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including but not limited to the following activities:

lights shall be used only in areas where and at a time when work is being performed; heating, ventilation, and air conditioning controls shall not be adjusted by the Contractor's employees; water faucets and valves shall be turned off after use.

1.6 Contractor Work Plan: The Contractor shall develop and maintain an effective work plan to ensure services are performed in accordance with this Statement of Work. At a minimum the plan shall include the contractor's weekly work schedule and any planned sub-contracting. The work plan will be submitted to the COR within ten (10) days from the date of award.

1.7 Quality Assurance: The COR or Government Technical Monitor will perform inspections as necessary to evaluate the quality of work being performed. Inspections will occur at random times. At any time when work is performed and is not in compliance with specifications, the Contractor will be informed and required to correct the deficiencies in accordance with Clause FAR 52.246-4, Inspection of Services–Fixed Price. Acceptance of work will be determined by inspection of the entire job and will be based on adherence to the specifications. The COR will record the results of these inspections. The Contractor shall correct all deficiencies prior to the end of the business day unless otherwise approved in writing by the Government.

2.0 Background

This is a service contract for janitorial services. All sites in the Grandfather West Zone are in the area surrounding Old Fort in McDowell County, North Carolina. These are popular sites for recreation use including hiking, biking, and camping. Vault toilets are prefabricated concrete toilet buildings that do not have running water. Some sites have adjacent water spigots that can be used for cleaning, and those are noted below. All vault toilets have a trash can within the building – that trash is in addition to the outside bear-proof receptacles. Bear proof trash receptacles are heavy metal trashcans. While some units are attached (double or quadruple cans), each area that holds a trash bag is considered one receptacle for the purpose of this contract.

The Government will award a firm fixed price contract.

2.1 Place of Performance

Facility locations and specifications include:

Curtis Creek Campground (Open April 1–Dec 31) 3799 State Rd 1227, Old Fort, NC 28762 Running water available

• Vault Toilet A – 100 SF, 1 toilet

• Vault Toilet B – 200 SF, 2 toilets

• Vault Toilet C – 100 SF, 1 toilet

• Vault Toilet D – 200 SF, 2 toilets

• 18 bear-proof trash receptacles

Catawba Falls Trailhead (Open year-round) 3074 Catawba Falls Rd., Old Fort, NC 28762 No running water – Contractor must supply water

• Vault Toilet A – 200 SF, 2 toilets

• 6 bear-proof trash receptacles

Old Fort Picnic Area (Open year-round) 2415 State Rd 1400, Old Fort, NC 28762 Running water available

• Vault Toilet A – 100 SF, 1 toilet

• 2 bear-proof trash receptacles

Old Fort Gateway Trailhead (Open year-round) 1501 State Rd 1227, Old Fort, NC 28762 Running water available

• Vault Toilet A – 100 SF, 1 toilet

• Vault Toilet B – 100 SF, 1 toilet

• 4 bear-proof trash receptacles

2.2 Period of Performance shall be from 10/11/2026 through 03/31/2027

2.3 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the COR. The CO and/or COR shall meet periodically with the Contractor to review the Contractor's performance.

2.4 Contracting Officer's Representative (COR): GTM may be assigned to this contract to monitor all technical aspects. The COR may be authorized to perform the following functions: ensure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

2.5 Contractor Personnel:

2.5.1 Quality Control Representative: Determined by Contractor.

2.5.2 Special Qualifications: The Contractor shall ensure bio-hazard cleaning and disposal of bio-hazard materials is performed by qualified and certified personnel, as per OSHA Code of Federal Regulations, 29 CFR 1910.1030 .

2.5.3 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or if they are found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agents.

2.6 Roles and Responsibilities

The Contracting Officer (CO) has the overall responsibility for administration of this contract. The Contracting Officer alone, without delegation, is authorized to amend, modify, or deviate from the contract.

Contracting Officer's Representatives (COR) will be designated in writing at the time of award.

The COR assists the Contracting Officer in the administration of the contract requirements. The COR's responsibilities include, but are not limited to the following:

a. Determining the adequacy of performance by the contractor in accordance with the terms and conditions of this contract.

b. Acting as the Government's representative in charge of work at the site.

c. Ensuring compliance with contract work requirements.

d. Advising the Contracting Officer of any factors that may cause delay in performance of the work.

e. At a mutually determined time, the COR will meet with a contractor's representative to review performance, share information, or discuss future requirements.

No Government employees are authorized to exercise either direct or indirect supervision over, or provide direction to the Contractor's employees.

The contractor shall have sufficient staffing to be responsive to cleaning requirements. The determination of the total weekly productive labor-hour requirements for the performance of all services herein specified is the sole responsibility of the contractor.

Nothing in this provision should be construed as being contrary to the contractor's responsibility. It is of utmost importance that the contractor satisfies the required level of services specified in this contract. Failure on the part of the contractor to produce satisfactory results may cause the Government to require the contractor perform rework or terminate the contract in the event of no resolution of on-going problems.

The contractor shall arrange for satisfactory supervision of the contract work. The personnel employed by the contractor shall be capable employees, trained, and qualified in custodial type work. The building shall be fully staffed beginning the first day of work under the contract. The employees shall be trained and experienced cleaning personnel who will exhibit the capability of operating with a minimum of supervision. All personnel will receive close and continuing first line supervision by the contractor.

Contractor Requirements

3.0 Technical Requirements / Tasks

The Contractor shall perform janitorial cleaning and trash collection per required frequencies and standards.

3.1 Janitorial Cleaning

The contractor’s responsibilities shall include, but are not limited to the following list of Janitorial Services and the contractor shall provide all necessary labor, supplies, equipment and materials for maintenance of restrooms including entryways and sidewalks attached to toilets.

3.1.1 Cleaning Routine

The restrooms must be in a clean condition, with all visible surfaces free of waste, dirt, and other substances. This includes the following items:

• Clean floors, pressure wash or scrub soiled spots when necessary

• Clean walls, waste receptacles, and doors

• Dust walls and ceiling for cobwebs

• Empty all garbage receptacles

• Refill dispensers with toilet paper to maximum capacity

• Sanitize and clean toilet bowls and toilet seats and/or vault toilet interior and exterior

• Clean hardware (push plates, kick plates, etc)

• Clean mirrors where applicable

• Remove graffiti (after COR has been notified and approves cleaning agent)

• Sweep exterior building removing insect and animal nests, including in entryways and attached sidewalks

• Clean exterior building to remove dirt and mildew

• Sanitize/clean water fountain where applicable

• Inspect and report any need for major repairs such as leaks in roof, damage to doors, windows, gutters and downspouts, etc.

3.1.2 General Requirements

• No flammable liquids shall be stored in buildings

• Materials, equipment stored in utility/storage building will be kept neat and orderly

• Chemicals or hazardous materials are to be stored in designated areas in accordance with manufacturer recommendations

3.2 Garbage Collection

3.2.1 Collection Routine

• Trash is to be collected from all trash receptacles per the schedule.

• Trash will be disposed of off-site after each collection at an approved municipal or commercial trash disposal facility.

• Waste is to be collected from in and around trash receptacles and liners are to be replaced with approved liners. Wash the inside and outside using disinfectant solution monthly to maintain odor-free containers.

• If the site contains recycling containers, the Contractor shall be required to empty the recycling containers, sort and dispose of recycling materials at an approved recycling facility

Bio Based Requirements This procurement requires the use of biobased products to the extent that such products are reasonably available, meet agency or relevant industry performance standards, and are reasonably priced.

Federal Acquisition Regulation (FAR) 52.223-2 requires Contractors to report the purchase of biobased products under service and construction contracts during the previous Government fiscal year (October 1 thru September 30) and to submit this report no later than:

1. October 31 of each year during contract performance; and

2. At the end of contract performance.

Information about this requirement is available at https://www.biopreferred.gov/BioPreferred/

With the initial proposal, the Contractor shall submit a list of biobased products, indicating the name of the manufacturer, cost of each material, and the intended use of each of the materials that are to be used in carrying out the requirements of this contract.

Within thirty (30) days of contract award, the Contractor shall provide a complete list of biobased products that it intends to use or supply during the performance of this contract, including products used or supplied by subcontractors. This list should include the product manufacturer and estimated quantities to be used. The list shall be approved by the Contracting Officer Representative.

4.0 Government Furnished

4.1 The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract:

– Toilet paper (monthly supply)

– Trash bags (monthly supply)

The Government is responsible for:

– Repairs due to normal wear

– Pavement, parking area, sidewalk maintenance

– Water supply & utilities

4.2 Contractor Furnished Supplies And Equipment

The Contractor shall provide all additional necessary supplies needed for the performance of the work of this contract in a timely manner. Lack of Contractor furnished supplies or materials shall not be considered an acceptable cause for nonperformance of this contract. The Contractor shall be responsible for ordering, determining inventory levels, processing receipts, storing materials, etc.

The Contractor shall furnish all additional necessary cleaning equipment; and all other equipment that may be needed for the performance of work under this contract. Such equipment shall be of the size, type, and condition customarily used in this work, shall conform to all applicable safety codes, and shall meet the approval of the COR. All equipment must be properly guarded and meet all applicable OSHA standards. he Contractor shall immediately stop using equipment that needs repair. Repair or replacement of damaged equipment must be made within 48 hours. Equipment will be used only for its intended purpose. Contractor shall never use any equipment that has not been approved by the COR, in need of repair, or unsafe.

5.0 Deliverables / Schedule

Site Frequency

CURTIS CREEK CAMPGROUND October 11 2026 – December 31 2026 2x per week (Thursday and Monday)

CATAWBA FALLS TRAILHEAD

October 11 2026 – December 31 2026 4x per week (Thursday, Saturday, Sunday, Monday)

Jan 1 2026 - March 31 2027 3x per week (Thursday, Saturday, Monday)

OLD FORT PICNIC AREA October 11 2026 – March 31 2027 1x per week (Thursday)

OLD FORT GATEWAY TRAILHEAD October 11 2026 – March 31 2027 2x per week (Thursday, Monday)

6.0 Travel

It is the responsibility of the contractor to provide all transportation. All travel related expenses are the responsibility of the contractor and should be reflected in the cost of services.

https://www.biopreferred.gov/BioPreferred/

7.0 Contractor’s Key Personnel

7.1 Supervisor: The contractor shall provide a daily operations supervisor for supervision of employees. The supervisor shall be available by telephone for immediate contact. The supervisor shall have the authority to take immediate action to correct conditions determined by the Contracting Officer or COR to be unsafe, unsanitary, or unsatisfactory. The supervisor shall be located within 2 hours travel time to the area and will be required to follow up on public complaints and/or problems with staff.

7.2 Janitor: The Contractor shall provide a list of qualified employee(s) authorized to work under this contract at the time of a BPA Call issue.

Contractor must have personnel available to back up the regular employees in case of personal emergencies or inclement weather.

At least one English speaker is required on site during staffing hours.

The contractor’s staff are to be polite and assist the public with general information as possible while representing the Forest Service in a professional manner. Contractor staff shall not wear clothing that is political or offensive in nature. The Forest Service reserves the right to require the contractor to replace any employee deemed unqualified, displaying unfavorable personal conduct or appearance and or making a bad reflection of the Forest Service to the public.