Attachment 2- Statement of Work.docx

STATEMENT OF WORK

Preventative Maintenance and Repair for Schneider Electric EcoStruxture and I/A series controls equipment and software

December 9, 2022

BACKGROUND INFORMATION: The United States Department of Agriculture, National Center for Cool and Cold Water Aquaculture (USDA-NCCCWA) located at 11861 Leetown Road, Kearneysville, WV 25430, requires a contractor to provide all services including labor, materials, supplies, supervision, tools, equipment, transportation, and insurance necessary to provide preventative and remedial maintenance (emergency and non-emergency service), technical support, data programming, software upgrades, equipment upgrades, two-hour mandatory emergency response and non-emergency response for repair, service, and manufacturer parts for Schneider Electric EcoStruxture and I/A series controls equipment and software. The Contractor shall be able to service, test, repair, calibrate and provide the necessary manufacture parts and vital components for the following equipment and software programs: Schneider Electric EcoStruxture and I/A series controls.

1.0 Controls/Monitoring/Alarm Specifications

1.1 Intent:

Automation Server, Workstations, and Systems

1. Field device database back-up.

2. Provide back-up of network controller system databases.

3. Provide back-up of archived trend data files for storage.

4. Provide flash drive back-up of data files.

Application Controllers

1. Verify system database and modification.

2. Identify modifications to software sequences, set points, schedules, and limits.

3. Update records and database storage files.

4. Verify communications with DDC control network.

5. Verify dial-out capabilities.

6. Provide routine database back-up of all operating controller databases.

7. Verify operation of system control points.

8. Check schedules, sequences and set points.

9. Check sequence of mechanical equipment operation.

10. Check calibration of all controllers and sensors

Application Software and Verification, Consoles and Systems

1. Verify system operation.

2. Verify operation of monitor screen.

3. Verify set-up and operation of trend reports.

4. Verify set-up and operation of archival trend storage reports.

5. Verify set-up and operation of console devices.

6. Verify set-up and operation of remote site dial-up communications.

7. Verify set-up of users, passwords, and privilege levels.

8. Verify set-up and operation of maintenance time reminder applications.

9. Verify operation of print screen documentation capability.

10. Verify synchronization of network clock operations.

11. Verify operation of status log reports.

12. Verify operation of point summary reports.

13. Verify operation of real time graphic displays.

1.1 Scope:

1.1-1 The objective is to obtain a maintenance program, technical support, programming, and emergency / non-emergency repair service in accordance with the specification guidelines, terms and manufacture’s recommendations for the National Center Cool & Cold Water Aquaculture buildings automation system that utilizes Schneider Electric EcoStruxture and I/A series controls.

1.1-2 The quality of service required in this document shall meet or exceed each manufacture’s guidelines, Contracting Officer Representative (COR) requirements and contract requirements.

1.1-3 The Contractor shall be capable of service, test, repair, calibrate and provide the necessary manufacture’s parts and vital components for the following equipment and software programs:

1.1-3.1 Schneider Electric EcoStruxture and I/A series controls.

1.1-4 The contractor shall provide pricing for both bi-monthly routine maintenance, and emergency/non-emergency repairs visits that would be covered within this scope of work. The bi-monthly visits consist of six in a year. There would be a cap amount for emergency/non-emergency repairs set at the start of this contract.

2.0 Service Requirements:

2.0-1 The equipment Service Technician and the Computer Technician shall have a minimum often (10) years of experience within each related field.

2.0-1.1 The Service Technician shall perform inspections, testing, calibration, adjustments, field analysis, equipment installation, annual preventative maintenance programs and service repairs to the direct management systems equipment, related vital components, and/or computer programs.

2.0-1.2 The Computer Technician shall perform inspections, testing, equipment installation, calibration, software installation, upgrades adjustment, service repairs and provided technical support (internet/phone) to the direct management systems, related vital components and computer programs.

2.0-2 The contractor shall follow manufacturer guidelines and/or obtain professional advice (manufacturer consultation) for building automation system / related components to ensure manufacturer recommendations / COR requirements are followed for continuous operation.

2.0-2.1 The Contractor shall supply only manufacturer software and/or associated physical apparatus directly involved in the performance of the facilities building automation system.

2.0-2.2 The Contractor shall supply all material and/or software programs within twenty-four (24) hours of being notified by the COR.

2.0-3 The Contractor shall keep all equipment, related components and the surrounding area clean, orderly and dry at all times to comply with the station and/or OHSA safety regulations.

2.0-4 The Contractors’ and/or representative shall make the COR aware of any problems, repairs, safety issues, upgrades, equipment replacements and/or programming issues to the facilities building automation system.

2.0-4.1 The Contractor and/or representative shall receive authorization from the COR before making any repairs, upgrades, equipment replacement and/or adjustment to any of the facility direct management systems and/or related components.

2.0-5 The Contractor shall provide an updated detail list and drawings of all the equipment and any related vital components controlling the facilities building automation system by the end of September 2023.

2.0-5.1 This is a onetime request and shall include the following:

1. Type of equipment and quantity

2. Manufacturer & Model No.

3. Number of Points

4. Equipment being Controlled

5. Map of General Location

3.0 Schedule:

3.0-1 The Contractor shall perform bi-monthly routine preventative maintenance by the 15th of each month during September, November, January, March, May, and July. Contractor shall perform remedial maintenance (Emergency and Non-Emergency services) as necessary.

3.0-2 The Contractor shall respond to Service Calls as following:

3.0-2.1 Emergency Service; an unexpected, serious occurrence or situation urgently requiring prompt action within two (2) hours of being notified.

3.0-2.2 Non-Emergencies; unexpected occurrence requiring attention within twenty-four

(24) hours of being notified.

2. PERIOD OF PERFORMANCE:

A. Base Year: Jan. 1, 2023 - Dec. 31, 2023

If funding allows and the government wishes to continue with services, they may elect to fund subsequent option years.

B. Option Year One (if exercised): Jan. 1, 2024, - Dec. 31, 2024 C. Option Year Two (if exercised): Jan. 1, 2025 - Dec. 31, 2025 D. Option Year Three (if exercised):Jan. 1, 2026 - Dec. 31, 2026 E. Option Year Four (if exercised): Jan. 1, 2027 - Dec. 31, 2027.

Note: Period of performance dates may be subject to change depending on the actual contract award date.

3. CONTRACTOR REQUIREMENTS

The contractor shall provide trained and qualified service personnel to provide repairs and maintenance on the equipment and software. The quality of service and repair work provided shall meet or exceed Manufacturer recommended maintenance and service work standards. Must be authorized distributors of the building automation system manufacturer, along with providing necessary upgrades to the system that is required by the buildings automation system manufacturer.

4. CONTRACTOR RESPONSE TIME

Contractor shall respond to all repair and emergency calls as required when notified by designated Location personnel. The Contractor is required to respond to emergency situations within two (2) hours of being notified of equipment failure. All non-emergency calls shall be responded to within twenty-four (24) hours of notification.

5. MANAGEMENT.

Contractor shall manage total work effort associated with the control of personnel providing services required to assure fully adequate/timely completion of services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. Contractor shall only provide trained/ qualified personnel supported by necessary management expertise to assure the performance of work in accordance with sound and efficient commercial business practices. Contractor shall maintain an adequate qualified workforce to complete work in accordance with specified schedule and quality standards specified herein.

6. WORK SCHEDULE

The Contractor shall perform preventative maintenance, general service calls, and non-emergencies during normal hours of operation from 7:00 am to 3:30 pm, Monday through Friday) Eastern Time with the exception of official federal holidays (New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, and Christmas).

Emergency Services, if required, will be requested on an as needed basis by the COR and may be required to be performed before, during, and after normal hours of operation, to include Saturdays, Sundays, or holidays.)

7. CONTRACTOR PERSONNEL ATTIRE AND IDENTIFICATION

Appropriate attire and identification shall be worn at all times by contractor employees. Contractor identification that clearly identifies the Contractor employees name shall be worn and be visible at all times. All Contractor personnel accomplishing work under this contract shall register their arrival and departure times in the Location Visitor’s Log.

8. CONTRACTOR CONDUCT

Contractor personnel shall not eat, drink, or smoke while performing their duties. All buildings are smoke free. Smoking shall only be permitted in outside designated smoking areas. Contractor employees shall not use government office spaces for personal use during contract performance.

9. LOSS OR DAMAGE

The Contractor shall be liable for any loss or damage to any Government property caused by negligence, theft, or willful misconduct of the Contractor, his agents, servants, and employees, and shall indemnify and save the Government harmless against all actions, proceedings, claims, demands, costs, damages, and expenses, including attorney’s fees, by reason of any suit or action brought for any actual or alleged injury to or resulting from the performance of contract. The Contractor shall submit a full written report to the COR and Contract Administrator within 24 hours following the occurrence of such damage, loss, or injury. If due to fault, neglect, or dishonesty of the Contractor, his agents, servants, or employees, loss or damage to Government property is incurred during the performance of this contract, the Contractor shall be responsible for same. The Government, at its option, may in lieu of repayment, require the Contractor to replace, at his own expense, all such property as directed by the Contracting Officer. Until the property is repaired or replaced, the Contractor shall furnish similar, adequate replacement property and/or equipment at no charge to the Government.

10. CONTRACTING OFFICER REPRESENTATIVE (COR)

Shawn Thomas Address: USDA-ARS, 2217 Wiltshire Road, Kearneysville, WV 25430 Telephone: 304-725-3451 x344