Statement of Work (SOW) HYDRO RO System Service and TTE

70Z03826QK0000025

1.0 General

The United States Coast Guard (USCG), Aviation Logistics Center (ALC), Industrial Operations Division (IOD) has a requirement for an Original Equipment Manufacturer (OEM) factory-trained and certified technician to service and test, troubleshoot, evaluate and inspect the Reverse Osmosis (RO) machine (Model PV800, Serial Number 214S48) manufactured by HYDRO. All work shall be performed in strict accordance with OEM specifications and standards.

2.0 Requirements

Performance under this Purchase Order shall take place at the following location:

USCG ALC IOD

Machine Shop 138, B97

1664 Weeksville RD Elizabeth City, NC 27909

The Contractor shall provide a Certified Technicians(s) at ALC to perform service, inspection, testing, troubleshooting and evaluation (TT&E) of the HYDRO RO system per OEM and operator safety specifications. The firm-fixed price listed in the schedule includes travel time, on-site hours, lodging, travel (air or local transportation), and any other travel costs. The technician(s) shall provide all tools and test equipment required to perform the service, testing and inspection services. The Contractor’s technician is NOT authorized to exceed the initial TT&E, inspection and service without prior written approval from the Contracting Officer via a modification to this Purchase Order. The Contractor’s representative(s) shall travel to ALC to perform services based on a mutually agreed schedule. The Contractor’s representative shall perform all work between the hours of 6:00 a.m. and 4:30 p.m. ET, Monday through Friday (excluding Federal holidays).

2.1 Service, Inspection and TT&E

The Contractor shall service the RO system located in the address above during the initial visit. This service includes a rebed of all pre-treatment tanks, exchanges of membranes and filters. Replacement parts purchased under this purchase order shall be installed during service. The Contractor shall be responsible for the proper offsite testing and disposal of spent hazardous material IAW federal, state and local laws.

The Contractor shall conduct a thorough inspection of the system to restore to OEM optimal performance. This includes TT&E on all system components to identify any existing or potential issues affecting performance, reliability, or safety.

2.1.1 Written Report and Quote:

Within three (3) business days of completing the TT&E and inspection, the Contractor shall provide ALC with a comprehensive written report. This report shall include:

Detailed findings of the inspection, including a description of any identified issues, deficiencies, or areas of concern.

Specific recommendations for repairs, replacements, or adjustments necessary to restore the system to optimal performance.

In conjunction with the written report, the Contractor shall provide a detailed quote for all required labor to perform the repairs and replacement parts identified in section 2.1, including:

Itemized list of all OEM parts and materials required.

Detailed breakdown of labor costs associated with each task.

Total cost for all repairs and replacement parts.

Estimated timeline for procurement of replacement parts.

Estimated timeline for completion of the repairs.

The quotation shall include a firm-fixed price to for labor and repairs to include travel time, on-site hours, lodging, travel (air or local transportation), and any other travel costs. The technician(s) shall provide all tools and test equipment required to perform all repairs.

No work beyond the initial TT&E, inspection and service to the RO system shall be performed until the quotation is accepted and a written modification is provided to the Contractor by the Contracting Officer.

The USCG shall not be liable for any amount expended by the Contractor in excess of the applicable firm-fixed price reflected in the purchase order schedule unless prior written authorization has been given by the Contracting Officer.

2.1.2 Replacement Parts

Parts of the HYDRO RO system found to be in a serviceable condition as a result of functional testing shall be reused. Missing parts and parts found to be defective or that require replacement according to the OEM’s recommendations shall be replaced with parts meeting the OEM’s specifications and drawings. Replacement parts shall be new.

2.3 Technical Point of Contact (POC)

The Technical Point of Contact (TPOC) for the coordination of on-site services, scheduling, and technical deliverables under this Purchase Order is:

Name / Title Cleveland Broome, Equipment Specialist

Agency United States Coast Guard (USCG) ALC IOD

Phone (571) 607-5236

Email Cleveland.G.Broome@uscg.mil

3.0 Contractor Personnel

3.1 Qualified Personnel

The Contractor shall provide personnel qualified to perform all requirements specified in this SOW.

Qualified personnel shall be trained and authorized by the Contractor to perform this service.

3.2 Identification of Contractor Employees

The Contractor shall ensure all employees present a professional appearance appropriate for the position held. All Contractor personnel shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment so as not to present a Foreign Object Debris hazard and clearly identify the employee as a Contractor representative.

4.0 Acceptance Criteria

4.1 Inspection and acceptance of the services shall be performed at destination by the technical POC identified on this order. Performance under this order will not be accepted by the USCG until the technical POC considers all services and material to be delivered in accordance with this SOW.

4.2 Installation, operation, maintenance manuals and warranty information for the equipment and system components shall be turned over to the technical POC upon project completion.

5.0 Policies and Regulations

5.1 Access to USCG Base Elizabeth City

ALC is a tenant command of Base Elizabeth City. The Contractor shall be met at the gate by a Government representative and shall be continually escorted by the representative for the duration of the visit. Base access requires 100% hands on identification (ID) checks. Drivers of vehicles must show a state driver license, valid vehicle registration, and current proof of insurance. All vehicles are subject to random search under Title 18 U.S.C 1382.

5.2 Compliance with Local Regulations, Instructions, Directives

Contractor personnel shall comply with all local base regulations, instructions, directives, orders, and special procedures as promulgated by the Commanding Officer, USCG Base Elizabeth City (and all tenant commands), Elizabeth City, NC. All visitors to ALC shall review the ALC Visitor/Contractor Safety & Environmental Health Brochure information which is included after page 3 of this SOW.

5.3 Removing Employees for Misconduct or Security Reasons

The Contracting Officer may direct the Contractor to remove any Contractor employee from USCG facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the order. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

5.4 Tobacco Policy

The USCG prohibits the use of smoking tobacco and smokeless tobacco in the workplace to protect the health of all its workers. The workplace includes any area inside or outside of a building or facility under the custody and control of the USCG where work is performed by active-duty personnel, civilian employees, or personnel under contract to the USCG. The use of tobacco is prohibited in all USCG Government vehicles (including Cushman type), in all USCG aircraft, floating unit, or any other aircraft contracted for use in the USCG. The use of tobacco products (smoking and smokeless) is permitted only in designated areas as defined in USCG ALC Instruction 6280.1 (series). Contractors may only use tobacco products in designated smoking areas and are accountable for appropriately discarding their smoking material and/or spit tobacco. Tobacco spit and residue shall be held in containers with sealing lids to prevent odor and accidental spills and disposed of in a sanitary manner that prevents public exposure. Employees caught violating the tobacco policy may be subject to immediate removal IAW section 5.2.

5.5 Environmental, Safety, And Occupational Health

The Contractor is solely responsible for compliance with all federal, state and local laws, including but not limited to the Occupational, Safety and Health Act (OSHA) (Public Law 91-596) and the resulting standards, OSHA Standard 29 CFR 1910 and any ALC Instructions as applicable, and the protection of their employees. Note: ALC Instructions are annotated because many of the USCG/ALC standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The USCG shall assume no liability or responsibility for the Contractor's compliance or non-compliance with such requirements. In addition, the Contractor is required to flow down the safety requirements/specifications to all subcontracts/subcontractors. Safety requirements listed herein that do not concern Contractor’s operations or services shall be considered self-deleting as mutually agreed by the Contracting Officer and the Contractor.

5.5.1 The Contractor shall be subject to safety inspections of its work sites by the USCG. Contractor safety records shall be available upon request by the Contracting Officer. The Contractor shall be liable for, and shall indemnify and hold harmless the USCG against, all actions or claims pertaining to the “personal” safety requirements of employees. The Contractor shall provide all personal protective equipment (respiratory protection, hearing protection, gloves, steel-toed shoes, safety glasses, protective clothing, etc.). In addition, the USCG is not responsible for medical examinations, hearing testing, substance abuse testing, or any other type of testing for Contractor employees.

6.0 Purchase Order Information

6.1 F.O.B. Point

The F.O.B. point for this order is F.O.B. Destination. Prices in the schedule include all charges for:

travel time; airfare; lodging; local transportation; and any other travel costs as well as any applicable customs, duties, and taxes. No additional charges will be allowed unless indicated by a bilateral modification to the order.