Attachment 2 - SOW-UPS-Maintenance.pdf

STATEMENT OF WORK (SOW)

Scope of Work: DLA Distribution Warner Robins, have a requirement to have maintenance performed on: 1) an Eaton Uninterrupted Power System (UPS), model 9390-20, serial number ED434CAB10; and 2) 40EA VRLA sealed batteries that serve as a backup power source for DLA Distribution Warner Robins' (DDWG) IT infrastructure. The Government’s decision to request quotes on a brand name basis for Eaton’s Power Trust Preferred Service PP41NEDX-0050, this plan provides for the following services:

After hours (7X24) Technical Support 4HR Response Time 2x per year: UPS Preventive Maintenance After Hours (7X24) 2x per year: Sealed Battery Preventive Maintenance, Any Time (BP05NS040) eNotify Remote Monitoring EOSL Status Active

The Distribution Center is located in Middle Georgia with the city of Warner Robins adjacent to the base and the city of Macon within 25 miles of the base. Both passenger and cargo air services are provided by either the Middle Georgia Regional Airport in Macon, Georgia or Hartsfield-Jackson International Airport in Atlanta, Georgia. DDWG supports both local and worldwide customers and provide immediate support to industrial and war-fighting customers. We also provide direct support for various mission units assigned to Robins Air Force Base.

1. Key Personnel:

A. The Contractor will designate one Project Supervisor who must possess the basic knowledge and skills required to plan, control and manage the project. The Project Supervisor will also be responsible for the successful completion of the project. They will be qualified to serve as the Contractor’s on-site supervisor and Point of Contact (POC) for Government representatives. The Project Supervisor will be able to provide overall supervision for Contractor employees, to include, but not limited to planning and managing the project professionally. They will also ensure that work is scheduled properly to obtain maximum use of resources and ensure that accurate and timely reports are provided.

Effective supervision to prevent inefficient or wasteful methods in the performance of services is very important; they will ensure cost saving factors and quality controls are used to ensure work is performed as scheduled, and at a fair and reasonable cost.

B. The Contractor will provide to the DDWG designated representatives the name(s) and telephone number(s) of the responsible supervisory person or persons authorized to act for the Contractor.

C. The Project Supervisor will be onsite for the setup and delivery of the equipment. The Project Supervisor will meet with the DDWG designated representative on the date that the equipment is delivered.

2. Personnel Qualifications and Responsibilities:

A. Personnel assigned to or utilized by the Contractor in the performance of this contract will, as a minimum, meet the experience, educational, or other background requirements set forth below and will be fully capable of performing in an efficient, reliable, and professional manner.

B. Contractor personnel will be physically capable of performing work under all climatic conditions and will be appropriately dressed including individual protective clothing and equipment (e.g., safety shoes, safety glasses, earplugs, work gloves) for the work to be done.

C. The Contractor will not allow any employee having possession of, or under the influence of alcohol or controlled substances to perform work. Government rules, regulations, laws, directives, and requirements which are in place or issued during the contract term relating to law and order, installation administration, and security on the installation will be applicable to all Contractor employees or representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements will be grounds for removal (permanently or temporarily as the Government determine) from the work site.

D. The Contractor will be knowledgeable of and fully comply with all Federal, State, and local environmental laws and regulations.

E. The Contractor will maintain safety and health standards consistent with all applicable Federal, State, local, and OSHA, Fire Prevention, and Health Programs. The Contractor will report all accidents and incidents, including occupational illnesses and injuries, encountered while performing work under this contract. Reports will be made to the DDWG designated representative as expeditiously as possible, but not more than one hour following the incident or accident. The Contractor will formulate and submit, within 15 calendar days after contract award a written safety plan for acceptance by the Government. The written plan will include the details of the Contractor’s responsibilities, method of implementation, and how safety hazards and deficiencies are to be identified and corrected. The plan will detail employee’s responsibilities for protection of Government property and safety of others, employee’s responsibilities for reporting all mishaps, and establish procedures for reporting how to correct unsafe conditions, hazards, or practices. The Project Supervisor will serve as the central POC for safety and health related issues.

F. No employee or representative of the Contractor will be admitted to the site of work unless they furnish satisfactory proof that they are a citizen of the United States, or, if an alien, their residence within the United States is legal. All Contractor employees working under this contract will be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Fore mentioned outer garment employee identification will not be substituted for DOD required passes or badges.

G. The Contractor will register all contractor owned vehicles at the Pass and ID office and must have a valid driver’s license, valid registrations, insurance and mechanical inspection.

H. Contractor employees entering DOD installations as part of performing contract requirements will abide by all security regulations and may be subject to security checks.

All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor employees, and their personal property will be subject to searches upon entering and leaving the installation.

I. IAW 18 USC 1382, the Installation Commander has the authority to bar individuals from the installation. The removal from the job site or dismissal from the premises will not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this contract. Contractor personnel will conduct themselves in a proper, efficient, courteous, and professional manner.

The Contactor will remove any individual from the site whose continued presence or employment is deemed by the DDWG designated representative to be contrary to the public interest or inconsistent with the best interests of national security.

J. The Contractor will comply with DOD 0-2000.12-H, Dodd Anti-terrorism handbook with the implementation of any security measures issued by the Installation Commander. The Installation Commander is responsible for choosing the proper response to progressive levels of terrorist threats. Measures implemented under the various levels of terrorist threats may impact the Contractor’s normal operational approach to performance of the requirements and may require the Contractor to implement measures to ensure that services are sustained during heightened security measures.

K. The Contractor will ensure the physical security of all Government property to assure that any accountable inventory in this contract is secured and protected against theft or sabotage or other acts constituting illegal destruction. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor employees’ personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

3. Tasks to be Performed:

Task 1: DLA Distribution Warner Robins, have a requirement to have maintenance performed on: 1) an Eaton Uninterrupted Power System (UPS), model 9390-20, serial number ED434CAB10; and 2) 40EA VRLA sealed batteries that serve as a backup power source for DLA Distribution Warner Robins' (DDWG) IT infrastructure.

-Period of Performance. Within 60 days after contract is awarded.

4. Place of Performance. All work is to be performed at Robins AFB, Georgia;

building 385.

5. Invoicing: The Contractor will submit an itemized invoice to the Contract Administrator and DDWG designated representatives upon completion of the contract. The invoice will be certified by DDWG representative prior to payment. The amount claimed to be due for services rendered will be indicated by Contract Line Item Numbers (CLIN).

The invoice will contain the following minimum information:

a. Name of Contractor

b. Contract number

c. Contract Line Item Number (CLIN)

d. Description of Work

e. Number of units

f. If applicable, other costs incurred and allowable under the contract and identification of such costs

g. Date service was provided

6. Government Management Oversight: Government management will provide general instructions on limitations and deadlines. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. The Contractor’s employees will independently carry out the assignments. Completed work will be spot-checked by Government management for adherence to procedures, accuracy, and completeness.

a. The following DDWG Facility Managers are to be contacted in order as listed:

Jarvis Rudolph 478-508-6838 Ramsey Reese 478-663-9927

7. Certification and Acceptance. The DDWG designated representative is designated as the point of final inspection and acceptance by the Government of all items and services required by the contract.

8. Performance Measures. Performance Measures will be assessed on a Pass and Fail Grading System as defined below:

Rating Definitions Pass When performance complies with the SOW Fail Contractor can fail in the following way:

The chart below provides performance standards for specific requirements already stated in the SOW:

SOW Ref: Task Performance Threshold*

Grading Scale

Method of Surveillance

Quality Control

Contractor implemented QD Plan provided and QC results provided IAW established timelines.

100% Pass/Fail DDWG designated representatives monitoring, record keeping, and review/verification.