ATTACHMENT 2 SOW.docx

STATEMENT OF WORK

Dated: 17 March 25 ELMR Trunking Backhaul IP Network Conversion 28 Communications Squadron (28 CS) Ellsworth AFB, South Dakota

1. Description of Work. The contractor shall provide all necessary labor, personnel, supervision, management, tools, equipment, transportation, materials and any other items necessary to install a new Juniper customer edge/DISA boundary device backhaul solution for all USAF Local Bases DCOs connected to the USLA ELMR Core. This solution will support the transition from T1 to Ethernet-based network connections on the USLA ELMR Core at Ellsworth AFB, South Dakota in accordance with this statement of work. All applicable local, State, and Federal laws, regulations, and permitting processes shall be observed. The contractor shall furnish all specified materials, tools, and equipment listed herein along with the labor, personnel, and supervision necessary to perform the work described. All equipment listed in the SOW must be compliant with the Trade Agreements Act (TAA).

2. SOLUTION OVERVIEW

The proposed solution will modernize all edge/boundary routers at the Base DCO to ensure that Ellsworth AFB can fully operate with no system disruptions. The equipment required is brand name or equal. Alternatives must have equivalent technical specifications and be TAA compliant to meet the requirement is as follows:

· Two (2) SRX 1500 Juniper Routers - TAA Compliant

· Two (2) EX 4000 Series Juniper Switches - TAA Compliant

· Six (6) EX 2300 Juniper Switches (one for each remote site) - TAA Compliant

ELMR Network Backhaul Requirements

DISA Long Haul Circuits:

· Required: Layer 3 Routed passing 1500 byte payload, minimum (Gov Provided)

· Supported: Routed / VPLS / EVPN / MPLS Deployments

· ACX or replacement is required when DISA Mandates Multiprotocol BGP (Exchange

· MPLS Labels over BGP)

· Single / Redundant / Aggregated Circuit Support

Local Base Links to ELMR Sites:

· L2/L3 Pathing for ASTRO25 Infrastructure

· Routed, EVPN, VPLS and PSEUDO Wire Services for Long Haul Links

· Provide Logical Path Diversity

· End-to-End Quality of Service Prioritization

Quality of Service Requirements:

· All Ingress and Egress Traffic Must be Properly Classified

· 3 Layer QoS Scheme

· DSCP - AF11, AF41, EF

· Policing and Traffic Shaping

· All PE ingress traffic MUST be policed or shaped to prevent queue overrun.

· All egress queues MUST be shaped to enforce proper per-hop behavior of traffic classes.

· Packet Header Rewriting

· All P/PE egress traffic MUST have all applicable QoS headers re-written in concert with the network QoS model. This includes but is not limited to: MPLS EXP, DSCP, IEEE 802.1 VLAN, etc.

3. FINALIZE SOLUTION AND PROJECT PLAN BEFORE INSTALLATION

Before the Installation of the equipment listed in section 2, the following meetings and reviews will be scheduled and completed by the contractor

· Project Kickoff Meeting at the customer location for introductions and scope review.

· Perform site evaluation of the system installation locations.

· Design Review is conducted by teleconference to present the proposed system design, project schedule, and implementation plan.

· Revise design, schedule, and implementation plan based on agreements made during the Design Review meeting.

· Finalize cutover requirements and document cutover activities into an executable plan.

· Final Project Plan is approved by the Government before the installation phase begins.

4. SUPPLIED MATERIAL

The contractor shall provide all materials, cables, and connectors as required for the accomplishment of the tasks within the Proposal unless otherwise specified. All material will be new and unused unless otherwise authorized. the contractor, may provide initial quantities or supplemental materials as it deems required.

All surplus/residual material is the property of Motorola Solutions.

5. STAGING and DELIVERY The contractor supplied materials shall be shipped from the contractor, or drop-ship vendors, sub-contractors and or other contractors to a warehouse facility provided by the government.

6. PROGRAM MANAGEMENT

Program Management shall be provided throughout the design and implementation of the system. The contractor shall describe their established Program Management service offerings in support of the program. At a minimum, the services shall include:

· Design planning

· Implementation planning

· Management of all system integration and site preparation/development activities

· Acceptance testing

· Migration

· Optimization

7. SYSTEM ENGINEERING

Systems engineering services shall be provided from the preliminary system design through the completion of system implementation, security evaluation, and functional testing. At a minimum, system engineering services shall include the following:

· System design

· System Architecture development

· Implementation support (design synthesis)

· Acceptance testing

8. SYSTEM INSTALLATION

· Installation of the proposed system equipment Installations will be performed according to the contractors manual “Standards and Guidelines for Communication Sites (R56).”

· Verify system configuration, optimize, and perform in-field functional acceptance testing for the system.

· Coordinate Cutover Plan activities as required.

· Uninstall and remove existing system antennas, cables, and equipment, as required and in accordance with the agreed-upon implementation and cutover plans. Uninstalled equipment will be delivered to the government for disposal.

· Provide “as-installed” documentation, customized for your system.

· This effort will be considered complete after the installation of the new core networking equipment and moving the EXISTING site links over to the new router panel.

· Any bases that are migrating to new Ethernet circuits will be handled via separate contracts.

9. Drawings. The Contractor shall provide shop High-Level Design (HLD) Low-Level Design (LLD) in PDF and Visio format; As-Built Documentation; and a security layover with placement of all necessary components on government provided facility blueprint at a minimum upon completion of this project.

10. Installation & Project Plans. Approved installation and project plans that are generated by the contractor on their IT systems must be made available to the government formats including PDF, Excel, Word and Power point. Hard copies and soft copies are property of the US Government and shall be turned over when requested by the Government or at the conclusion of the contract.

11. Operational Test. The contractor shall conduct operation tests in accordance with manufacturer’s standard to meet commercial practice and to ensure the system is functional. Upon completion of this project, provide results of Test and Acceptance from the generated Acceptance and Test Procedures (ATP) to be developed on-site between the contractor and government. A preliminary ATP checklist is available for review of what the document will look like.

12. Cybersecurity Support:

As the cybersecurity support requirements are already accounted for within the Air Force Global Sustainment contract, the various enterprise systems currently have an Authority to Operate (ATO). Following the integration of new LMR components, Motorola Solutions will support cybersecurity activities necessary to meet DoD cybersecurity requirements equivalent to the existing system ATO baseline. In system upgrade years, Motorola Solutions will support Risk Management Framework accreditation per the USAF Global Sustainment contract.

The contractor will perform monthly Nessus vulnerability scanning, reporting and analysis for 100% of IP-connected devices and annual STIG audits for 100% of device types. Raw scan artifacts and feedback will be provided monthly for vulnerability scans. For annual STIG assessments, STIG Viewer checklist (.ckl) files will be provided along with analysis and reporting in the form of a Plan of Actions & Milestones (POAM) and STIG Viewer checklist (.ckl) files. In addition, the contractor will update the USLA and USCO cybersecurity Visio high-level accreditation diagrams, update the hardware/software list, and update the ports, protocols, and services (PPS).

13. Work Schedule & Location. All work is to be conducted on Ellsworth AFB; remote work is not authorized. Work shall not commence prior to 01 Oct 2025. Desired completion date is 31 January 2026. The contractor shall coordinate with the Government Representative (GR) for the establishment of performance schedule and submit a work schedule to GR no later than (NLT) 15 calendar days prior to commencement of work. The contractor shall not deviate from the approved schedule without obtaining prior approval from the GR. The Contractor shall notify the Contracting Officer (CO) of any delays or problems impacting task completion including nature of the delay and expected completion date.

14. Site Visit. Contractor shall conduct site survey to gather data to fulfill this SOW and provide improvement recommendations where necessary. Contractor shall provide an itemized breakdown of equipment and services. Contractor is responsible for providing a comprehensive installation plan, and schematics to the government.

15. Operation and Maintenance Manual: The contractor shall provide Operating and Maintenance manuals describing system components, operation, and function to the GR

16. Warranty. The contractor shall provide the Government with their standard commercial 1-year warranty. The contractor shall provide the proper contact information and documentation for warranty request.

17. Training. The contractor shall provide official authorized training on newly installed equipment for up to 5 Ellsworth AFB technicians. The duration of the training shall be a minimum of at least two days. Training will be a combination of over-the-shoulder and hands-on. Training to take place after the initial installation, and before system acceptance.

18. Hours of Service. The contractor shall routinely work during normal duty hours 0700-1600 of the site. However, mission requirements may necessitate work outside normal hours (nights and/or weekends). Any site work requested by the contractor to be performed outside of normal duty hours shall be coordinated with the 28 CONS and 28 CS/SCXP at least five calendar days in advance and in writing; electronic messaging is acceptable.

19. U.S. Recognized Holidays. The Contractor shall not perform under this contract on federal holidays On site-unique down-days unless expressly authorized by the 28CONS and coordinated with the 28 CS/SCXP.

*American holidays falling on a Saturday will be observed on the preceding Friday, and holidays falling on a Sunday will be observed on the following Monday.

* Site unique down days for the remainder of calendar year 2025 and January 2026 are:

02 January (AFGSC Family Day)

20. Temporary Work Stoppage. In the event the U.S. Government requests a temporary shutdown of the facility, the contractor will be notified in writing by the CO. Any Government caused delays as a result of a temporary shutdown that may require an adjustment to the contract will be coordinated through the CO.

21. Disposal of Materials. All debris and unserviceable materials generated under this contract such as scrap, salvage material, industrial waste, non-recyclable materials, and equipment/material not listed shall be disposed of off-base by the contractor in accordance with all applicable federal, state, and local regulations.

22. Inspection/Acceptance. Upon completion of above work, acceptance inspections shall be conducted by the contractor and the GR. If any deficiencies are found during the inspection, the contractor must correct all deficiencies to meet the needs of a functional systems to be provided to the government. All details of workmanship shall be in accordance with the highest industry standards and best practices for Call Manager installation in accordance with manufacturer’s specifications.

23. Responsibility for Damages. Any damages caused to U.S. Government property during the course of performing this contract shall be restored, replaced and/or repaired to its original condition at no additional cost to the U.S. Government.

24. Government Furnished Properties and Services. The Government will provide reasonable utilities and workspace for the contractor to perform the requested duties. The government will provide all support equipment (desks, maintenance laptops. patch cords etc.) and storage space for the Call Manager necessary for the contractor to perform all work. No covered or secure storage areas will be required or made available to the contractor.

25. Telephones. The Government will not provide telephone services. If available, the Contractor may use government phones in a case of emergencies or during field and site work. No long-distance telephone calls will be authorized.

26. Restricted Area/Access Coordination. The GR is responsible for coordinating with the facility manager/user/occupant/requester to provide access, escorts, or temporary visitor access badges for contractor personnel while performing SOW duties. The 28 CS/SCXP shall be responsible for scheduling access/escorts/badges by contacting the facility manager/requester at the Entry Control Point of the restricted/controlled area.

27. Restricted/Controlled Areas. Contractor performance within restricted/controlled areas will be required. If contractor work is required in a restricted/controlled area the contractor will shall be escorted by a 28 CS member as well as a government individual authorized to escort within said areas. Ellsworth AFB security may be viewed as being one of three broad levels, the level in effect being dependent on the location or AREA of Ellsworth AFB in question.

28. The lowest level of security exists in “GENERAL ACCESS” areas. These areas are all of Ellsworth AFB outside of the "USAF Controlled" and "USAF Restricted" areas.

“USAF Controlled” access areas are the mid-level security areas. Presence within the CONTROLLED ACCESS AREA is by authorization; however, the movement of authorized personnel in and out of these AREAS is generally not impeded.

The highest level of security on Ellsworth AFB is that within the “USAF RESTRICTED AREAS”. These areas are subdivided to be known as Protection Level 1, 2 or 3 AREAS. Work schedule requests or changes to existing schedules for work to be performed in a “USAF RESTRICTED AREA” shall be submitted at least 7 calendar days in advance for approval and coordination of Ellsworth AFB Security Forces.

29. Installation Access. Ellsworth AFB is considered a closed base. All personnel entering must have specific permission of the installation commander for entry. This permission is granted when a Contractor employee is sponsored onto Ellsworth AFB by Active Duty military or civilian government personnel The Government Representative will obtain contractor information necessary to submit and Entry Access Letter to the Visitor Control Center (VCC). The contractor shall be responsible to ensure that all of its employees obtain and keep on their person at all times while working on the base, the pass issued to them by the VCC. Upon completion of the work or termination of an employee, the contractor shall be responsible for turn in of all passes to the Government Representative or to the VCC of the 28 Security Forces.

NOTE: Failure to turn in passes will result in WITHHOLDING OF FINAL PAYMENT and revocation of any future badges issued by Pass and Registration Office to the employee and the contractor.

30. Entry Access Letter. A completed signed original EAL must be delivered to VCC no later than 5 working days prior to the desired day of entry onto Ellsworth AFB. The Visitor Control Center will issue a temporary pass to the contractor personnel listed on the EA. Personal information provided on the EAL will be cross-referenced against state and federal criminal databases to identify those individuals possessing outstanding warrants. Those individuals with outstanding warrants will be detained at the Visitor Control Center on the desired day of entry and turned over to Box Elder Police Department.

31. Vehicle and Licensing Requirements:

30.1 All Contractor employees who will be driving a vehicle on Ellsworth AFB shall have a current driver’s license with them at all times while on Ellsworth AFB.

30.2 All Contractor vehicles to be operated on Ellsworth AFB will have a valid state registration, vehicle inspection, and insurance. Proof of registration and vehicle insurance must be physically available at all times while the vehicle is on Ellsworth AFB.

30.3 Any Contractor employee who will be operating heavy equipment or specialized equipment that requires a license, or certification shall be so licensed and/or certified with proof presented to the contracting officer prior to work start.

32. Security Police and Fire Protection. The Government will provide general on-base security police and fire protection service. Security police phone extension is (605) 385-6444 for emergencies, and (605) 385-2671 for routine calls. Fire protection emergency phone is 911 (from on-base phone only), or 911 from a cell phone which is routed off base back to Ellsworth EAFB emergency services.

33. Hazardous Conditions. During the course of performing work under this contract, should the contractor find existing hazardous conditions that create an unsafe working environment preventing him or her from completing the outlined work, the GR shall be immediately notified.

34. Contractor Employees. All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall be easily recognizable as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the contractor’s company name and the employee’s name.

34.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for all requirements in this SOW. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer (CO). The contract manager or alternate shall have full authority to act for the contractor on all matters relating to this contract. The contractor shall provide the contract manager’s names, addresses, and telephone numbers. The contractor shall maintain a current listing of employees, providing updates as changes occur. The contract manager or alternate shall be available during duty days from 0730 to 1600. The contract manager or alternate shall have a good understanding of the requirements pertaining to this contract for interpretation and implementation of directives (written and oral) issued in English by the CO or GR. The Government requires all correspondence to be in either Microsoft Excel or Microsoft Word

10.2 Removal of Contractor Employees. The contractor shall utilize only experienced, responsible and capable employees in the performance of this contract. The CO may require that the contractor remove any of his/her employees who endanger persons or property, or whose continued employment under this contract is inconsistent with the interests of the U.S. Government.