Attachment 2 - QASP.pdf

PDF 69 KB Posted

Attached to
S209--GEC Laundry Service Federal contract opportunity
Solicitation number
36C26126Q1077
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21

About this file

Performance Requirements Summary

This is a Performance Requirements Summary document that establishes ten performance factors for a laundry service contract with the Center for Aging. The contractor must deliver clean linens to the Center for Aging facility while meeting specific quality and operational standards. Key performance indicators include: (1) delivery schedule compliance with an AQL of 4 discrepancies per month; (2) weight accuracy with an AQL of 2 discrepancies per month, verified through delivery tickets and daily weight records; (3) cleanliness standards with a 5% monthly AQL, including requirements that laundry be clean, dry, free of lint and odor, with spots and stains removed; (4) whiteness and tensile strength retention with a 5% deviation tolerance after washing, verified through independent laboratory testing of contractor-furnished specimens; and (5) proper textile finish for items with a 2% monthly AQL, requiring articles to be free from wrinkles and scorches.

Additional performance factors address packaging standards (2% monthly AQL), timely submission of required reports (N/A AQL), prevention of damaged clean linen items (2.5% monthly AQL), and contractor responsiveness within one hour to contact requests from the Contracting Officer or Lead (1 discrepancy per month AQL). The final requirement specifies that trailers and carts must be cleaned with tuberculocidal germicide/disinfectant after unloading soiled linen and prior to loading clean linen, with a 2.5% monthly AQL. All surveillance is conducted daily by the COR or designee through daily inspection, random sampling of clean linen carts, and delivery ticket verification. Exceeding any AQL threshold may result in a Contractor Discrepancy Report submitted to the Contracting Officer.

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Other files for this federal contract opportunity

Other files attached to S209--GEC Laundry Service, newest first.
File Type Posted
36C26126Q1077 0001.pdf PDF
Attachment 1 - WD 2015-5689 Hawaii.pdf PDF
S02 - 36C26126Q1077_1 HI Laundry Services.pdf PDF

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Text version

PERFORMANCE REQUIREMENTS SUMMARY:

Summary Table:

Factor

No.

Performance Indicator Performance

Standard

AQL Maximum

Allowable

Degree

Deviation

Method

Type of

Surveillance

Reduction When

AQL

Exceeded

COR Action

1. Delivery Schedule is met

All quotas are delivered to

Center for Aging

4 discrepancies per month

COR (or designee) Daily inspection

Possible CDR

(Contractor

Discrepancy Rpt to CO)

2. Weights are accurate Weight processed/ received equals weight billed

2 discrepancies per month

COR (or designee)

Delivery tickets and daily weight records

Possible CDR

(Contractor

Discrepancy Rpt to CO)

3. Laundry is clean Laundry is clean, dry, free of lint and odor, spots and stains removed.

5% month Random

Sampling carts of' clean linen, daily by COR (or designee)

Possible CDR

(Contractor

Discrepancy Rpt to CO)

4. Whiteness and tensile strength retention.

Test specimen laundered IA W standard textile laboratory practice.

5% deviation after washing for whiteness retention and tensile strength loss per test

Contractor furnished specimens per independent laboratory.

Possible CDR

(Contractor

Discrepancy Rpt to CO)

5. Proper textile finish for items All articles are properly processed; articles arc free from wrinkles and scorches; IAW'

Stds.

2% month

Random

Sampling carts clean linens daily.

Possible CDR

(Contractor

Discrepancy Rpt to CO)

6. Packaging is properly accomplished.

Laundered items are bundled, tied, wrapped, covered, etc.

2% per month Random

Sampling carts clean linen, daily.

Possible CDR

(Contractor

Discrepancy Rpt to CO)

7. Provide required reports Data required submitted on time, N/A Check list Possible CDR

(Contractor

Discrepancy Rpt to CO)

8. Damaged Clean linen items. Laundered items are not physically damaged due to improper processing or carelessness.

2.5% per month Random

Sampling carts of clean linen, daily.

Possible CDR

(Cont. ractor

Discrepancy Rpt to CO)

9. Response CPM responds within I hr. to request for contact from CO, Lead discrepancy per month.

COR awareness Possible CDR

(Contractor

Discrepancy Rpt to CO)

10. Transport / Storage trailers/carts are cleaned with a tuberculocidal germicide/disinfectant, after unloading the soiled linen and prior to loading the trailer/cart with clean linen

Trailers/carts are clean, dry, and free of visible soil

2.5 % per month Random sampling trailers/carts, daily

Possible CDR

(Contractor

Discrepancy Rpt to CO)

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