Attachment 2_Platform Technology Tracker.pdf

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ECA EX/IT Information Technology Transformation and Operations Support Services (8a set-aside)
Solicitation number
19AQMM21R0302
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About this file

This document package comprises a solicitation for information technology transformation and operations support services. The incumbent contractor is required to provide systems administration, virtualization, cloud computing, network infrastructure, wireless networking, routing, firewalls, desktop support, conference rooms, process improvement, data visualization, collaboration tools, and monitoring tools. Specific hardware and software includes VMWare, Windows Server, AWS, Cisco switches and routers, Palo Alto firewalls, HP/Dell laptops, Apple devices, Microsoft Office 365, DocuSign, PowerApps, and various SolarWinds monitoring applications. Offerors must submit any questions by August 24, 2021 and provide pricing using the attached template with final proposals due on an unspecified future date. The opportunity is an 8(a) small business set-aside conducted by the Department of State Office of Acquisition Management for the ECA EX/IT organization.

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Other files

File Type Posted
Questions and Answers - Amendment 004.xlsx XLSX spreadsheet
19AQMM21R0302-A004.pdf PDF
Attachment 8_Instructions to Offerors_Advisory Down-Select Process_A004.pdf PDF
Attachment 3_Labor Categories_Position Descriptions_A004.pdf PDF
19AQMM21R0302-A003 (Stage 2).pdf PDF
19AQMM21R0302-A002.pdf PDF
Questions and Answers - Amendment 002.xlsx XLSX spreadsheet
Attachment 8_Instructions to Offerors_Advisory Down-Select Process_A002.pdf PDF
Attachment 7_EX-IT Pricing Template_A002.xlsx XLSX spreadsheet
Attachment 5_Past Performance Questionnaire_A002.docx DOCX document
Attachment 9_Evaluation Procedures_Evaluation Factors for Award_A002.pdf PDF
19AQMM21R0302-A0001.pdf PDF
Attachment 6_Employee Tenure and Retention Table.xlsx XLSX spreadsheet
Attachment 5_Past Performance Questionnaire.docx DOCX document
19AQMM21R0302 - ECA IT Transformation and Operations Support Services.pdf PDF
Attachment 9_Evaluation Procedures_Evaluation Factors for Award.pdf PDF
Attachment 3_Labor Categories_Position Descriptions.pdf PDF
Attachment 7_EX-IT Pricing Template.xlsx XLSX spreadsheet
Attachment 8_Instructions to Offerors_Advisory Down-Select Process.pdf PDF
Attachment 10_Bidders DD-254 - 19AQMM-21-R-0302.pdf PDF
Attachment 4_ECA DIN Infrastructure Diagram.pdf PDF
Attachment 1_Applications Tracker.xlsx XLSX spreadsheet
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Text version

Attachment 2

Platform Technology Tracker

June 30, 2021

DIN

Technology Vendor Count Software Notes

Systems Administration

Virtualization VMWare

Servers Microsoft Windows Server

2 HP

physical servers to host VMs

Windows Server 2012

OpenNet Virtual Servers

5 -Server 2016, 78 – Server 2012R2

We configure for our domain and apply O/S patches as required

Cloud AWS 108 & 34 PDDEV & CSS

Network Infrastructure

Core Switches (2) Cisco 4506-E and

(2) Cisco 3850

IOS 12.2(54)SG

and IOS XE

16.6.1

Provides L2 trunks and VLANs, (UP links and Down links), as well as L3 (SVI), OSPF and EIGRP dynamic routing

Distribution Switches

(2) Cisco 9606R, (2) Cisco 6807-X and (1) Cisco 3750G-12S

IOS XE 16.12.4,

IOS 15.1(2)SY1

and IOS

12.2(25)SED1

Provides L2 trunks and VLANs, (UP links and Down links), as well as L3 (SVI), OSPF and EIGRP dynamic routing

Access Switches Cisco 4507R+E Cisco 4506-E Cisco 3850-48P Cisco 3750G-48TS Cisco 3750X-24S Cisco 3560G-48TS Cisco 2960-48TC-L

03.03.02.XO

03.06.06.E 16.09.06

12.2(55)SE10

15.2(4)E10

12.2(58)SE2

12.2(55)SE10

Provides L2 trunks, VLANs (UP links and Down links), as well as L3 (SVI) and static routing

Wireless LAN Controllers

Cisco AIR-CT-5508-

WLC

8.5.151.0 Provide management, SSIDs

and security of the Wireless network infrastructure

Wireless Access Points

Cisco (19) AIR- AP3802i-B-K9 and

(16) AIR-AP3702i-A- K9

8.5.151.0

Provides 802.11ac (5Ghz) accessibility to all Wireless clients

Routers (3) Cisco ISR4451, (2) Cisco 7206VXR and

(1) Cisco 2921

IOS XE

15.5(3)S4b, IOS

ISP Edge Routers with L2 (BVI), L3 (OSPF) and (EIGRP) dynamic routing

Technology Vendor Count Software Notes

12.4(15)T9 and

IOS 15.5(1)T2

Firewalls (2) Cisco 5540 and (2) Palo Alto 3020

PANOS 8.1.15-

H3

Provides border and perimeter firewall protection with NATs, IPsec Tunnels, ACLs, Remote VPN, Packet Inspections and Threat Defenses

Desktop Support

Laptops HP/Dell 300 Dell, 300 HP

MacBook Pro, Air, MacBook

Apple iOS, OS, Jamf Pro

Customers 1000

DIN

Workstations

Windows 10

Support Services

Conference Room & VTC Technical support

BASSEC 13 Conf

Rooms

Pexip Cloud Not being Used, due to

COVID-19

Zoom conference support

Cisco Webex Zoom For Government

26 user licenses

Cisco Webex Cloud Zoom Cloud

Scheduled upon customer request and as the Zoom/Webex host you are responsible for starting and supporting the Webinar

Process Improvement

Microsoft, DocuSign

(DocuSign)

MS Power Apps MS Power Automate Power BI

MS O365

DocuSign electronic signature

Data Visualization/Dashboards Automated workflows/ approvals Project workspaces

SharePoint Support

Microsoft MS Teams MS SharePoint Online

Internal workspaces Record management Professional sites

Technology Stack/Platform

Tool Version Description Total Count Notes

Cisco Access Control System

(ACS)

5.8.1.4 • Used for AAA on Cisco devices utilizing the TACACS+ security protocol

• Integrated with AD

• All of the Cisco devices examined are configured for encrypted access using either secure shell (ssh) or https

• Not currently in a high availability configuration

Cisco Identity

Service Engine

(ISE)

2.4.0.357 Patch 12

ECA/EX/IT secure access management for RADIUS, TACACS+, CWA, certificates, policy sets and network devices.

Cisco Prime

Infrastructure

3.0.0.0.78 ECA/EX/IT network

management software suite for the wireless network infrastructure.

Monitoring

Tools:

ECA maintains a suite of applications for monitoring and administering the DIN.

Software used for network management

WSFTP Secure file transfer 51 user license, 1 server license

Annual renewal

PA Server Monitor

8.0.2 Microsoft Windows Server

Monitoring

4 user licenses 370 devices for

Hyena Microsoft Windows Server Administration, Monitoring, and Reporting

10 user Enterprise Edition license

Annual or bi-annual renewal

Solarwinds 2017.1 Centralized Monitoring 8 active maintenance licenses

NPM – Network Performance Monitor

2020.2.4 Network Monitoring

Software

Annual Renewal

Tool Version Description Total Count Notes

IPAM – IP

Address Manager

2020.2.4 Software for planning and

managing the assignment and use of IP addresses and closely related resources of the network.

SAM – Server and Application Monitor

2020.2.4 Server and Application

Monitoring

NTA – Netflow Traffic Analyzer

2020.2.4 Network Monitoring, Traffic Analyzation, Traffic Reporting, Bandwidth Monitoring

NCM - Network Configuration Manager

2020.2.4 Software for Configuration

Backup for Network devices. Also has features for Network Compliance, Network Automation, and Vulnerability Assessment

SCOM Server and Application

VRealize Operation Manager

VMware Horizon Administration, Monitoring, and Reporting

RVTools VMware Environment Query and Reporting

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