Attachment 2 Performance Work Statement.pdf
PDF 471 KB Posted
- Attached to
- Medicine Bow Routt NF BCH Janitorial Services
- Solicitation number
- 1240LP26Q0029
- Issued by
-
Department of Agriculture Forest Service
About this file
This is a Performance Work Statement (PWS) for janitorial services at the Brush Creek-Hayden Ranger District in Saratoga, Wyoming, issued by the US Department of Agriculture (USDA).
The contractor must provide comprehensive janitorial services for 8,244 square feet of facilities, including labor, materials, tools, equipment, transportation, permits, insurance, and supervision. The work encompasses floor maintenance (sweeping, mopping, buffing, waxing), carpet vacuuming and shampooing, restroom cleaning and disinfection, trash and recycling removal, glass and mirror cleaning, drinking fountain cleaning, dusting, and light fixture maintenance. The service schedule varies by season: Fall/Winter (October–April) requires once-weekly cleaning on Wednesdays, while Spring/Summer (May–September) requires twice-weekly cleaning on Tuesdays and Thursdays. Additional services include monthly toilet bowl and urinal descaling, semi-annual floor stripping/sealing/waxing and window cleaning (both interior and exterior), and annual carpet shampooing in April. All work must be performed between 1730 and 0600 hours on business days or as needed on weekends and holidays, with all cleaning completed by 6 a.m. Monday mornings. The contractor must comply with biobased and biopreferred product requirements, maintain a quality control program with daily checklists, and submit monthly invoices via IPP for processing in arrears upon COR verification of work acceptance. Key personnel include an On-Site Quality Control Manager and Primary Janitor, with no substitutions permitted during the first 90 days except for illness, death, or termination. The government furnishes toilet paper, paper towels, hand soap, light bulbs, trash liners, toilet seat covers, deodorant, building keys, and janitor storage space. Security requirements include federal background checks for all employees, Personal Identity Verification (PIV) compliance with USDA Directives 4620-002 series, identification badges, building access control, and prevention of unauthorized entry. Performance standards cap customer complaints at five per month, with the COR conducting bi-weekly inspections and random sampling of quality assurance checklists.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 3 Schedule of Items.xlsx | XLSX spreadsheet | |
| Attachment 1 - Solicitation Terms and Conditions.pdf | ||
| Attachment 4 Map layout.pdf | ||
| Attachment 5 Wage Determination.pdf | ||
| Attachment 6 QASP.pdf |
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US Department of Agriculture (USDA)
Performance Work Statement
Contents Project Title General Information
1.0 Background and Purpose
2.0 Definitions
Contractor Requirements
3.0 Technical Requirements / Tasks
4.0 Deliverable / Schedule
5.0 Government Furnished
6.0 Travel
7.0 Contractor’s Key Personnel
8.0 Security Requirements
9.0 Data Rights
10.0 Section 508 - Electronic and Information Technology Standards
11.0 Performance Requirement Measures
Attachment
Project Title BCH Janitor Contract
General Information
1.0 Background and Purpose
The purpose of this contract is to secure janitorial services for the Brush Creek-Hayden Ranger District in Saratoga, Wyoming. The Contractor is responsible for providing all labor, materials, tools, supervision, equipment, transportation, permits, insurance, and supplies not listed as Government-furnished items below necessary to perform services under the janitorial contract. All designated areas must present a clean, sanitary, healthful, and well-kept appearance. The work will consist of cleaning floors, vacuuming carpets, cleaning furnishings/furniture. Total square footage of areas requiring cleaning is 8244 square feet (Refer to Attachment 1).
The contractor shall comply with required bio-based and bio-preferred materials requirements of the solicitation.
Performance Work Statement The Contractor must furnish all labor, materials, tools, equipment, transportation, permits, insurance, and supervision to ensure that janitorial services are performed at the Brush Creek-Hayden District in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance in accordance with commercial janitorial practices.
Contractor Requirements
3.0 Technical Requirements / Tasks
The Contractor shall supply the Forest Service with a list of names, addresses, and phone numbers of all employees who, at any time, assist in cleaning. The Contracting Officer's Representative (COR) will give Contractor a checklist to use to check off services done on each workday. All work shall be completed after 1730 p.m. and before 0600 a.m.
local time on all business days. On weekends and holidays, the Contractor may work as needed to complete work and to achieve Periodic Cleaning needs.
Fall/Winter Schedule: (October, November, December, January, February, March & April)
Once (1) a week on Wednesday
• Non-carpeted floors swept and mopped
• Baseboards, corners, etc. cleaned
• Empty all trash receptacles
• Clean all interior glass and mirrors
• Clean all drinking fountains
• Clean all light fixtures
• Notify the COR of the need to replace all light bulbs
• Vacuum all carpeted areas
• Spot Clean/Shampoo Carpets (2 sq. ft. or less)
• Vacuum and Clean floor mats
• General Spot Cleaning
• General Dusting
• Cleaning and disinfecting of restrooms (all surfaces)
• Sweep and mop restroom floors
• Restock all supplies for restrooms
The following services shall be performed once (1) a month on the second week of that month.
• Descale toilet bowls & urinals for all restrooms
The following services shall be performed semi-annually: (Between
May & June)
• Strip, Scrub, Seal and Wax non-carpeted floors
• Clean interior windows (as necessary, min. semi-annual basis)
• Clean exterior windows (as necessary, min. semi-annual basis) The
Annual Servies to be performed in April each year.
• Shampoo all carpeted floors
Spring/Summer Schedule: (May, June, July, August, September)
Twice (2) a week on Tuesdays and Thursdays:
• Non-carpeted floors swept and mopped
• Baseboards, corners, etc. cleaned
• Empty all trash receptacles
• Clean all interior glass and mirrors
• Clean all drinking fountains
• Clean all light fixtures
• Notify the COR of the need to replace all light bulbs
• Vacuum all carpeted areas
• Spot Clean/Shampoo Carpets (2 sq. ft. or less)
• Vacuum and Clean floor mats
• General Spot Cleaning
• General Dusting
• Cleaning of restrooms (all surfaces)
• Sweep and mop restroom floors
• Restock all supplies for restrooms
The following services shall be performed once (1) a month on the second week of that month.
Descale toilet bowls & urinals for all restrooms
The following services shall be performed semi-annually: (Between
May & June)
• Strip, Scrub, Seal and Wax non-carpeted floors
• Clean interior windows (as necessary, min. semi-annual basis)
• Clean exterior windows (as necessary, min. semi-annual basis)
TECHNICAL SPECIFICATIONS
Basic Cleaning Services – On scheduled days
The Contractor shall accomplish all cleaning tasks to meet the requirements below.
1) Maintain Floors. All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.
2) Remove Trash. All trash containers shall be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors.
3) Remove Recycling. All recycling containers shall be emptied and returned to their initial location. Any noticeable soiled or torn recycling receptacle liners shall also be replaced. Recycling materials shall be removed from the property and properly recycled. Receptacles shall be left clean, free of foreign matter and free of odors. Cardboard boxes shall be gathered and properly recycled.
4) Clean Interior Glass/Mirrors. Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.
5) Clean Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.
6) Vacuum Carpets. Vacuum carpeted areas & throw rugs. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. All tears, burns, and unraveling shall be brought to the attention of the government representative.
7) Clean Carpets. Spot clean or shampoo dirty carpets over an area of 2 square feet or less. Spots must be removed immediately.
8) Vacuum and Clean Floor Mats. Vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.
9) General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.
10) General Dusting. All horizontal surfaces must be dusted or cleaned to eliminate dust collection. All countertops and tabletops will be free of all visible dust, debris, litter, and other foreign matter.
11) Lights. Notify the COR of the need to change light bulbs and fluorescent tubes as needed. Clean the light fixtures in the bathrooms and any light fixture covers that attract bugs and dust such that no bugs or dust is noticeable.
Basic Restroom and Utility Room Cleaning Services
The Contractor shall accomplish the following tasks on scheduled days unless otherwise noted.
1) Clean and disinfect. Completely clean and disinfect all surfaces of sinks, toilet bowls, washbasins, base of toilet, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. All floor and sink drain traps should be free of debris, residue and odors. Clean and disinfect all porcelain and polished metal surfaces, including orifices and drains.
2) Descale Toilet Bowls and Urinals (monthly). Descaling shall be performed monthly as a minimum and as often as needed to keep areas free of buildup i.e. Soap films, hard water deposits and other build-up. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.
3) Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust, and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water.
Moveable items shall be tilted or moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, etc., as necessary to maintain sanitary conditions and a clean, uniform appearance.
4) Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, toilet tissues, and paper towels, do not run out. Supplies shall be stored in designated areas. If supplies run out prior to the next service date, Contractor shall refill within one (1) day of notification.
2 Periodic Cleaning Services The Contractor shall accomplish these tasks Semi-annually in accordance with this PWS Refer to Section 3.0 Requirement Schedule.
1. Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax non-carpeted floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. All products will be provide by the contractor.
2. Clean Interior Windows. Clean glass surfaces of large picture windows. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass.
3. Clean/Shampoo Carpets. All carpets shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath items, and items returned to their original location
4. Clean Exterior Windows. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water, and other foreign matters.
The Contractor shall accomplish these tasks Annually (April).
• Shampoo all carpeted floors – in April
4.0 Deliverable / Schedule
a) Hours of Operation. All work under this contract will be performed after regular Government working hours, which are Monday through Friday, 0730 to 1730. Cleaning services completed after regular working hours and during the weekend shall not interfere with Government business - if it is being conducted. All cleaning services will be completed by 6 a.m. on Monday morning. The work schedule shall be established with the Contracting Officer’s Representative (COR) at the pre-work meeting.
Any deviation from days scheduled for work should be coordinated with the COR. The office is closed on weekends and for all National / Federal holidays. See below for a list of Government holidays.
New Year’s Day – January 1st Martin Luther King Junior’s Birthday – Third Monday in January President’s Day – Third Monday in February Memorial Day – Last Monday in May Juneteenth National Independence Day – June 19th Independence Day
– July 4th Labor Day – First Monday in September
Columbus Day – Second Monday in October Veteran’s Day – November 11th Thanksgiving Day – Fourth Thursday in November Christmas Day – December 25th
b) Locking Facilities. During completion of janitorial duties, Contractor is responsible for ensuring facility doors, and other means of entrance remain locked to ensure they are unavailable for entry by unauthorized personnel. Contractor will also verify that all exits are locked upon completion of duties. Should work require a subcontractor, (during carpet shampooing, for example) the Contractor remains responsible for the security of the building.
c) Contractor Personnel. The Contractor shall supply a written list of all personnel who will be working under this contract and of any substitution in regular cleaning personnel that may occur. Workers shall be responsible, competent adults at or above the age of eighteen (18) years of age. The Contractor is responsible for insuring workers, and any substitute workers do their work in accordance with the contract specifications. No children or person under the age of 18 will be allowed to accompany the Contractor while cleaning.
MAINTENANCE PROBLEMS
The Contractor shall notify the Contracting Officer immediately of any building or grounds maintenance problems such as slow or clogged drains, broken pipes, locks or doors that do not close properly, etc.
Notification shall be done by phone and/or written notice depending on the urgency of the problem.
SERVICE DELIVERY SUMMARY
The contractor service requirements are summarized as performance objectives that relate directly to mission essential items.
The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
SOW
Para.
No.
Performance Objective Performance Threshold
1 Basic Cleaning Services. Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt.
Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale, and other deposits. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.
Not to exceed 5 customer complaints per month.
Random sampling of inspection reports by COR.
2 Basic Restroom And Utility Room Cleaning Services.
Surfaces of sinks, toilet bowls, and base of toilet, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces are clean and disinfected. Surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Restrooms are stocked sufficiently.
reports by COR.
3 Periodic Cleaning Services. Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.
reports by COR
5.0 Government Furnished
The Government will provide the following items of Government property to the Contractor for use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with the provisions of the “Government Property” FAR clause contained elsewhere in the contract.
The Government will deliver to the Contractor the following listed materials in accordance with the Government- Furnished Property Clause FAR 52.245-4:
The Forest Service shall provide the following supplies:
- Toilet Paper - Light Bulbs -paper toilet seat covers
- Paper Towels - Trash Can Liners -Deodorant products for restroom
- Hand Soap - Keys to Building -Janitor storage Locker
The janitorial services contractor shall notify the designated Forest Service Contract Officer Representative (COR) immediately about defective indoor and outdoor light bulbs and lighting tubes so that they may be replaced.
If the Government fails to make timely delivery of such Government-furnished property suitable for its intended use and upon timely notification (3 weeks) from the Contractor, the Contacting Officer shall make an equitable adjustment of contract delivery performance dates or contract price, or both.
A key or a listing of numbers that activate the combination door lock(s) for access to the Office Building will be issued to the Contractor. In case of loss of said key, the Contractor will be billed for the changing of all locks to the building. The provided listing of numbers that activate the combination door lock(s) shall remain confidential by the Contractor. The listing of numbers that activate the combination door lock(s) will be changed periodically by the Forest Service and Contractor will be apprised of the combination change. If the Contractor is not apprised of the combination change, it will be the Contractor’s responsibility to contact the COR (COR contact information will be provided at the time of award).
5.1 Contractor Furnished
The Contractor shall furnish:
1. All necessary supplies and materials.
2. All Material Safety Data Sheets (MSDS) for all chemicals used in the cleaning of these buildings. MSDS’s shall be given to the COR prior to use.
3. All necessary cleaning equipment, which must be properly guarded and meet all OSHA standards. Such equipment shall be of the size and type customarily used by the janitorial profession. The vacuum cleaner shall be commercial type, and be capable of handling sand and gravel brought in by boots. Equipment designed for home use will not meet this specification. A commercial type Carpet Cleaner shall be used for annually cleaning/shampooing of carpets.
Equipment designed for home use will not meet this specification. A Subcontractor can be used for annual carpet cleaning and floor stripping/waxing, but janitor must be present to let subcontractor in/out of buildings. Also, the COR must be notified with the name of said hired subcontractor and the amount of workers that will be in the building & when such work will be taking place.
4. Personal protective equipment including but not limited to: gloves, hearing protection, and eye protection.
5.2 BIOPREFERRED PRODUCTS & ENERGY CONSERVATION
The Contractor must comply with the Federal Acquisition Regulation to provide biobased products.
The Contractor shall utilize products and material made from biobased materials (e.g., biobased greases, biobased hydraulic fluids, biobased absorbents) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR). The Contractor shall submit a list of cleaning products to be used to the Contracting Officer’s Representative (COR), for approval at the pre-work conference.
The following is an example list of products that may be used in this contract for custodial services for which biobased products are available. The list is not all inclusive. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications. See list below.
All-purpose cleaner Degreaser/cleaner Neutral cleaner (liquid) Grout sealer Heavy duty cleaner Deodorizer Stain remover Stainless steel polish Carpet shampoo Floor finish Air freshener including dispenser Toilet bowl cleaner
Gum remover Floor finish restorer Bathroom cleaner White board cleaner Disinfectant sanitizer Floor sealer Brass polish/cleaner Wood floor cleaner Extraction fluid Furniture polish Chrome polish/cleaner Laundry detergent Floor stripper Glass cleaner Liquid hand soap including dispenser Cream cleaner
Lime and scale remover Tub and Tile cleaner Solvent
Biobased products that are designated for preferred procurement under USDA’s BioPreferred program must meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov .
6.0 Contractor’s Key Personnel
(a) The Contractor shall assign to this contract the following key personnel:
On Site Quality Control Manager Primary Janitor
(b) During the first ninety (90) days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required by paragraph (c) below. After the initial 90-day period, the Contractor shall submit the information required by paragraph (c) to the Contracting Officer at least 15 days prior to making any permanent substitutions.
(c) The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. Proposed substitutes should have comparable qualifications to those of the persons being replaced. The Contracting Officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on substitutions. The contract will be modified to reflect any approved changes of key personnel.
http://www.biopreferred.gov/
Personal Identity Verification of Contractor Employees
(a) The contractor shall comply with the personal identity verification (PIV) policies and procedures established by the Department of Agriculture (USDA) Directives 4620-002 series.
(b) Should the results of the PIV process require the exclusion of a contractor's employee; the Contracting Officer will notify the contractor in writing.
(c) The contractor must appoint a representative to manage compliance with the PIV policies established by the USDA Directives 4620-002 series and to maintain a list of employees eligible for a USDA LincPass required for performance of the work.
(d) The responsibility of maintaining a sufficient workforce remains with the contractor. Contractor employees may be barred by the Government from performance of work should they be found ineligible or to have lost eligibility for a USDA LincPass. Failure to maintain a sufficient workforce of employees eligible for a USDA LincPass may be grounds for termination of the contract.
(e) The contractor shall insert this clause in all subcontracts when the subcontractor is required to have routine unaccompanied physical access to a Federally-controlled facility and/or routine unaccompanied access to a Federally-controlled information system.
(f) The PIV Sponsor for this contract is a designated program point of contact, which in most cases is the COR, unless otherwise specified in this contract. The PIV Sponsor will be available to receive contractor identity information from 0700 Monday to 0700 Thursday at 2171 S Highway 130, Saratoga, Wyoming 82331. The Government will notify the contractor if there is a change in the PIV Sponsor, the office address, or the office hours for registration; however, it is the contractor's responsibility to meet all aspects of paragraphs (c), (d), and (e).
8.0 Security Requirements
The Contractor shall provide adequate supervision of crew to prevent employees from disturbing papers on desks, opening drawers or cabinets, or using telephones provided for official Government use. The Contractor or employees shall not bring children or pets to the premises while the work is being performed. A Federal background check of all employees that will be in the building working unsupervised in a federal building is required. Upon request, Personal Identity Information (PII) shall be provided to the Contracting Officer and Gov't PIV sponsor.
The Contractor must provide security comparable to the type of protection given by commercial or business enterprises to prevent illegal entry into or loitering on the premises; to prevent loss by pilferage or theft; and to admit to the space during off-duty hours only those who are authorized to enter. The use of Government property or services such as telephones, calculators, typewriters, computers, office equipment and supplies, etc. for other than official Government business is strictly prohibited.
The Contractor is responsible for loss, theft, damage, or destruction of any Government or personal items belonging or assigned to the occupant or user in any office or other rooms of the facilities when such acts can be proven, beyond a reasonable doubt, to be the fault of the Contractor or one of his/her employees
Contractor shall establish and implement methods of ensuring that all keys issued by the Government are not lost, misplaced or used by unauthorized persons. The Contractor shall inform COR of any items in need of repair.
During completion of janitorial duties, Contractor is responsible for ensuring facility doors, and other means of entrance remain locked to ensure they are unavailable for entry by unauthorized personnel. Contractor shall also verify that all exits are locked upon completion of duties. The Contractor shall ensure that no one, but the Contractor and/or his/her employees have possession of a key to the District Office building.
The Contractor shall supply some type of identification that must be worn at all times while in the building by Contractor and his/her employees. (FAR 4.1303 Personal Identify Verification of Contractor Personnel)
All work, supplies, and equipment shall conform to the requirements set forth by the Department of Labor, Occupational Safety and Health Administration (OSHA). The Contractor shall take all necessary precautions for the protection of the work and safety of the public. The Contractor shall comply with the regulations governing the operation of premises which are occupied and shall perform this contract in such a manner as not to interrupt or interfere with the conduct of Government business.
The Contractor shall announce their arrival and departure to Government employees who may be occupying the building after normal working hours and shall ensure all exit doors remain closed and locked at all times during the performance of services unless the Contractor is using the door and remains in sight of the door. Only the Contractors’ employees are allowed in the building or on the job site during the performance of services.
The Contractor shall secure all contractor owned equipment and supplies in the closet provided prior to leaving the premises.
11.0 Performance Requirement Measures
Performance Task (PWS Reference)
Performance
Indicator
Performance
Standard
Acceptable Quality
Level (AQL)
Method of Surveillance
Weekly work will consist of cleaning floors, vacuuming carpets, cleaning furnishings/furniture.
etc. 3.0
Supplies/Services delivered
Delivery matches Contract Standard and Supplies/ Services description
Not to exceed 5 customer complaints per month.
Random sampling of inspection reports by
COR.
Inspection of work Every 2 weeks, Monthly Daily Diaries to CO with updates & Janitor Checklist
Monthly Work will Consist of Descale toilet bowls & urinals for all (Men’s & Women’s restrooms)
Supplies/Services delivered
Delivery matches Contract Standard and Supplies/ Services description
Not to exceed 5
COR.
Inspection of work Every 2 weeks, Monthly Daily Diaries to CO with updates & Janitor Checklist semi-annually:
Strip, Scrub, Seal and Wax non-carpeted floors Clean interior windows Clean exterior windows
Supplies/Services delivered
Delivery matches Contract Standard and Supplies/ Services description
Not to exceed 5
COR.
Inspection of work will take place the next Workday after work is completed, Monthly Daily Diaries to CO with updates & Janitor Checklist
Annually:
Shampoo all carpeted floors – in April
Supplies/Services delivered
Delivery matches Contract Standard and Supplies/ Services description
Not to exceed 5
COR.
Inspection of work will take place the next Workday after work is completed, Monthly Daily Diaries to CO with updates & Janitor Checklist
CONTRACTOR QUALITY CONTROL - The Contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices, which may include service checklists or reports. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the Contractor shall develop quality control procedures addressing the areas identified in the SDS. The Contractor will complete the janitorial checklist after every visit and will provide a copy to the COR for review.
GOVERNMENT QUALITY ASSURANCE/INSPECTION/ACCEPTANCE - The COR will perform inspections as necessary to evaluate the quality of work being performed. At any time when work is performed and is not in compliance with specifications, the Contractor will be informed and required to correct the deficiencies in accordance with Clause FAR 52.246-4, Inspection of Services
– Fixed Price (see Section I). Acceptance of work will be determined by inspection of the entire job and will be based on adherences to the specifications. The COR will record the results of these inspections on a Quality Assurance Checklist included as Appendix D.
CONTRACT ADMINISTRATION
MEASUREMENT AND PAYMENT
Payment will be processed monthly, in arrears, upon submission of a monthly invoice by the Contractor and upon verification of acceptance of work performed for that period by the COR. IPP will be the method in which invoices are submitted.
| Project Title |
| General Information |
| 1.0 Background and Purpose |
| Contractor Requirements |
| 3.0 Technical Requirements / Tasks |
| Clean all light fixtures |
| TECHNICAL SPECIFICATIONS |
| Basic Restroom and Utility Room Cleaning Services |
| 2 Periodic Cleaning Services |
| 4.0 Deliverable / Schedule |
| MAINTENANCE PROBLEMS |
| SERVICE DELIVERY SUMMARY |
| 5.0 Government Furnished |
| 5.1 Contractor Furnished |
| 5.2 BIOPREFERRED PRODUCTS & ENERGY CONSERVATION |
| 6.0 Contractor’s Key Personnel |
| 8.0 Security Requirements |
| 11.0 Performance Requirement Measures |
| CONTRACT ADMINISTRATION |
| MEASUREMENT AND PAYMENT |
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