Attachment 2 - Performance Measures.docx
DOCX document 31 KB Posted
- Attached to
- 24PMOPRTCLNCLSFTYRSKSTE - RFR for Clinical and Safety Risk Assessment Sites, Staffing, and Related
- Solicitation number
- BD-24-1039-EHS01-ASHWA-96819
- Issued by
- Norfolk County, Massachusetts
About this file
This document is an Attachment 2 - Performance Measures for a Purchase of Service contract between the state of Massachusetts and a contractor. The contract is for the operation and staffing of one or more Clinical and Safety Risk Assessment (CSRA) sites. The contractor is required to perform CSRA assessments on 100% of referred individuals, connect eligible families and pregnant individuals to appropriate safety net benefits, and provide services in a culturally competent manner. Program outputs include the number of completed CSRAs and the percentage of eligible families and individuals who receive referrals for benefits. Program outcomes measure the percentage of CSRAs provided in compliance with state and federal law, the percentage of eligible families and individuals who receive appropriate safety net benefits, and the percentage of individuals served in a culturally competent manner. The contract also includes efficiency and effectiveness measures related to cost and the appropriate identification and connection of families and pregnant individuals to clinical support and safety net services.
The contract is part of a larger state and local contract opportunity issued by the Executive Office of Health and Human Services (EOHHS) in Massachusetts. The contract has a start date in fiscal year 2024, but no specific end date or renewal options are provided. Pricing terms, set asides, funding sources, and other salient details are not included in this attachment.
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Text version
FY: 2024
| Contractor Name: |
| Amendment #, if Applicable: |
| If Federal Funds, CFDA #: |
PURCHASE OF SERVICE - ATTACHMENT 2: PERFORMANCE MEASURES
| Program Name: |
| Document ID#: |
| MMARS Activity Code: |
| Program Type: |
| UFR Program Number: |
| PROGRAM OUTPUTS: Quantity of services or work conducted (Example: number of participants in teen pregnancy reduction program.) |
| MEASURE |
| GOAL |
| 1. Contractor performs Clinical and Safety Risk Assessments (CSRA) of all screened-in families and pregnant individuals upon referral into the site |
| Number of completed CSRAs in total and assigning Prioritization Score |
| 100% of referred individuals needing CSRAs receive Prioritization Score |
| 2. Contractor meets with families and pregnant individuals to determine need and eligible families and pregnant individuals enroll in state benefits and determines need for essential medical appointments |
| Staff refer families and pregnant individuals to appropriate agencies for filling out and filing application(s) for eligible benefits |
| 100% of families and pregnant individuals sheltered at CSRA site receive consultation and referral in submitting and acquiring safety net benefits when appropriate |
| PROGRAM OUTCOME: Measurable change as result of program (Example: percentage reduction in teen pregnancies.) |
| MEASURE |
| GOAL |
| 3. Referred families and pregnant individuals receive CSRAs in in a culturally competent manner and in compliance with state and federal law |
| Reporting priority scores for each family receiving CSRA; Number and % of CSRAs provided in full compliance with applicable state and federal law |
| 100% of referred families and pregnant individuals receive Prioritization Score |
| 4. Percentage of families and pregnant individuals with complete safety net benefit referrals |
| Reporting percentage of families and pregnant individuals referred to appropriate public benefits, housing, and shelter diversion benefits, including, but not limited to, DTA benefits, MassHealth, shelter diversion, legal resources |
| 100% as applicable |
| PROGRAM EFFICIENCY |
| MEASURE |
| GOAL |
| Cost of provision of Contract services is efficient |
| # of clients assisted overall / cost of service = % efficiency |
| TBD |
| PROGRAM EFFECTIVENESS |
| MEASURE |
| GOAL |
| 5. Through initial consultation/CSRA families and pregnant individuals are appropriately identified and receive clinical support as needed |
| % of families and pregnant individuals and pregnant individuals that received CSRAs and assigned appropriate prioritization score; % of families and pregnant individuals connected with primary care or prenatal care as needed |
| 100% of eligible families and pregnant individuals |
| 6. Through initial consultation provided in this program, eligible families and pregnant individuals receive safety net benefits, services, and diversion support |
| % of families and pregnant individuals applying for appropriate safety net benefits and shelter diversion benefits; % of eligible families and individuals received appropriate safety net benefits |
| 100% of eligible families and pregnant individuals who meet requirements for receiving state benefits are referred to the appropriate office |
| 7. Families & pregnant individuals received services in a culturally competent, accessible, and respectful manner which provided initial welcome and communicated support for their long-term success in Massachusetts |
| % of families and pregnant individuals receiving initial consultation under this contract in a culturally competent, accessible and respectful manner |
| 100% of families and pregnant individuals served under this Contract |
| Attach additional years, if appropriate. |
| Updated 11/1/05 |
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