Attachment 2 - Line Items.docx

DOCX document 20 KB Posted

Attached to
R699--703 - VCCC Operations Support Federal contract opportunity
Solicitation number
36C25923Q0887
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19

About this file

This document is an attachment providing line item pricing details for a federal contract solicitation. The solicitation is for telephony services to reduce abandonment rates at Veterans Crisis Contact Centers for the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. Services are required for three shifts daily from September 29, 2023 through September 28, 2028, including a base period and four one-year options. Line items specify quantities of hours for five personnel during the first shift, five personnel during the second shift, and four personnel during the third shift. The principal NAICS code is 561421 for telephone answering services and the product/service code is R699 for administrative support services. Unit pricing is to be provided by offerors. The total estimated value will depend on proposed pricing but is intended to cover over 200,000 hours of support over the five-year period.

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Other files for this federal contract opportunity

Other files attached to R699--703 - VCCC Operations Support, newest first.
File Type Posted
Final - Attachment 1 - Performance Work Statement Edit 9.20.2023.docx DOCX document
36C25923Q0887 A0004.docx DOCX document
Final - Attachment 1 - Performance Work Statement.docx DOCX document
Final - Attachment 2 - Line Items.docx DOCX document
36C25923Q0887 A0003.docx DOCX document
36C25923Q0887 A0002.docx DOCX document
36C25923Q0887 A0001.docx DOCX document
Updated - Attachment 1 - Performance Work Statement.docx DOCX document
Attachment 5 -Wage Determination 2015-5419 Rev 24.pdf PDF
36C25923Q0887_1.docx DOCX document
Attachment 4-QUALITY ASSURANCE SURVEILLANCE PLAN -QASP.pdf PDF
Attachment 1 - Performance Work Statement.docx DOCX document
Attachment 3 - 852.219-75 VA Notice of Limitations on Subcontracting _ Certificate of Compliance for Services.docx DOCX document
Show all 13

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Text version

PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - 5 Personnel for 14600 hours total Contract Period: Base POP Begin: 09-29-2023 POP End: 09-28-2024 PRINCIPAL NAICS CODE: 561421 - Telephone Answering Services PRODUCT/SERVICE CODE: R699 - Support - Administrative: Other

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - 5 Personnel for 14600 hours total

POP Begin: 09-29-2023 POP End: 09-28-2024

11,680.00
HR
__________________
__________________

Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - 4 Personnel for 11680 hours total

POP Begin: 09-29-2023 POP End: 09-28-2024

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - 5 Personnel for 14600 hours total Contract Period: Option 1 POP Begin: 09-29-2024 POP End: 09-28-2025

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - 5 Personnel for 14600 hours total

POP Begin: 09-29-2024 POP End: 09-28-2025

11,680.00
HR
__________________
__________________

Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - 4 Personnel for 11680 hours total

POP Begin: 09-29-2024 POP End: 09-28-2025

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - 5 Personnel for 14600 hours total Contract Period: Option 2 POP Begin: 09-29-2025 POP End: 09-28-2026

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - 5 Personnel for 14600 hours total

POP Begin: 09-29-2025 POP End: 09-28-2026

11,680.00
HR
__________________
__________________

Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - 4 Personnel for 11680 hours total

POP Begin: 09-29-2025 POP End: 09-28-2026

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - 5 Personnel for 14600 hours total Contract Period: Option 3 POP Begin: 09-29-2026 POP End: 09-28-2027

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - 5 Personnel for 14600 hours total

POP Begin: 09-29-2026 POP End: 09-28-2027

11,680.00
HR
__________________
__________________

Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - 4 Personnel for 11680 hours total

POP Begin: 09-29-2026 POP End: 09-28-2027

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - 5 Personnel for 14600 hours total Contract Period: Option 4 POP Begin: 09-29-2027 POP End: 09-28-2028

14,600.00
HR
__________________
__________________

Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - 5 Personnel for 14600 hours total

POP Begin: 09-29-2027 POP End: 09-28-2028

11,680.00
HR
__________________
__________________

Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - 4 Personnel for 11680 hours total

POP Begin: 09-29-2027 POP End: 09-28-2028

GRAND TOTAL
__________________

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