36C25923Q0887 A0001.docx
DOCX document 27 KB Posted
- Attached to
- R699--703 - VCCC Operations Support Federal contract opportunity
- Solicitation number
- 36C25923Q0887
About this file
This document is an amendment to a previous combined synopsis and solicitation notice for Vet Center Call Center (VCCC) Operations Support Services. The Department of Veterans Affairs Network Contracting Office is seeking these services to be performed at the contractor's site utilizing the existing "Cisco Finesse" technology platform. The response deadline is September 18, 2023 at 2:00 PM Mountain Time, and the solicitation number is 36C25923Q0887. No travel is required as that section has been removed from the updated Performance Work Statement. The contracting office contact is Danielle Kramer and questions regarding this opportunity can be directed to her.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Final - Attachment 1 - Performance Work Statement Edit 9.20.2023.docx | DOCX document | |
| 36C25923Q0887 A0004.docx | DOCX document | |
| Final - Attachment 1 - Performance Work Statement.docx | DOCX document | |
| 36C25923Q0887 A0003.docx | DOCX document | |
| Final - Attachment 2 - Line Items.docx | DOCX document | |
| 36C25923Q0887 A0002.docx | DOCX document | |
| Updated - Attachment 1 - Performance Work Statement.docx | DOCX document | |
| Attachment 4-QUALITY ASSURANCE SURVEILLANCE PLAN -QASP.pdf | ||
| Attachment 1 - Performance Work Statement.docx | DOCX document | |
| Attachment 3 - 852.219-75 VA Notice of Limitations on Subcontracting _ Certificate of Compliance for Services.docx | DOCX document | |
| Attachment 5 -Wage Determination 2015-5419 Rev 24.pdf | ||
| Attachment 2 - Line Items.docx | DOCX document | |
| 36C25923Q0887_1.docx | DOCX document |
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Text version
Combined Synopsis/Solicitation Notice
| SUBJECT* |
| 703 - VCCC Operations Support |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 80111 |
| SOLICITATION NUMBER* |
| 36C25923Q0887 |
| RESPONSE DATE/TIME/ZONE |
| 09-18-2023 14:00 MOUNTAIN TIME, DENVER, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| SET-ASIDE |
| SDVOSBC |
| PRODUCT SERVICE CODE* |
| R699 |
| NAICS CODE* |
| 561421 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office
NCO 19
6162 South Willow Drive, Suite 300 Greenwood Village CO 80111
POINT OF CONTACT*
Contracting Officer Danielle Kramer danielle.kramer@va.gov
PLACE OF PERFORMANCE
| ADDRESS |
| To be performed at Contractor’s site |
(See PWS section 3.5)
POSTAL CODE
| COUNTRY |
| USA |
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
Vet Center Call Center (VCCC) Operations Support Services Amendment to a Previous Combined Solicitation Amendment to a Previous Combined Solicitation
| *= Required Field |
| Amendment to a Previous Combined Solicitation |
Page 1 of
Amendment to a Previous Combined Solicitation
Questions and Answers Question 1: Quick question: Noticed R699--703 - Vet Center Call Center (VCCC) Operations Support Services Solicitation via Sam.gov and was looking to verify if there was a need for a technology platform as well?
Government Response: No, a technology platform is not need. The system being used is “Cisco Finesse”. The Awardee of this requirement will be given access to this system.
Travel section of the PWS has been removed. Travel is no longer a part of the requirement.
See attached document: Updated - Attachment 1 - Performance Work Statement.
| *= Required Field |
| Combined Synopsis/Solicitation Notice |
Amendment to a Previous Combined Solicitation
File details come from the government source that posted it. Updated .