Final - Attachment 2 - Line Items.docx
DOCX document 34 KB Posted
- Attached to
- R699--703 - VCCC Operations Support
- Solicitation number
- 36C25923Q0887
About this file
This document contains a price schedule for telephony services required by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. The services include reducing abandonment rates for the VCCC to VA standards by providing personnel coverage for three daily shifts totaling over 40,000 hours annually, as well as monthly supervisory services. The base period of performance is one year starting in September 2023 with four one-year option periods to extend through September 2028. NAICS and product service codes are provided. Pricing is by the hour for personnel and month for supervisory work, with the total amount to be determined by the offeror. The related federal contract opportunity is solicitation number 36C25923Q0887 for R699-703 VCCC Operations Support services through the VA.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25923Q0887 A0004.docx | DOCX document | |
| Final - Attachment 1 - Performance Work Statement Edit 9.20.2023.docx | DOCX document | |
| Final - Attachment 1 - Performance Work Statement.docx | DOCX document | |
| 36C25923Q0887 A0003.docx | DOCX document | |
| 36C25923Q0887 A0002.docx | DOCX document | |
| 36C25923Q0887 A0001.docx | DOCX document | |
| Updated - Attachment 1 - Performance Work Statement.docx | DOCX document | |
| Attachment 1 - Performance Work Statement.docx | DOCX document | |
| Attachment 2 - Line Items.docx | DOCX document | |
| Attachment 4-QUALITY ASSURANCE SURVEILLANCE PLAN -QASP.pdf | ||
| Attachment 5 -Wage Determination 2015-5419 Rev 24.pdf | ||
| Attachment 3 - 852.219-75 VA Notice of Limitations on Subcontracting _ Certificate of Compliance for Services.docx | DOCX document | |
| 36C25923Q0887_1.docx | DOCX document |
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Text version
PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - Estimated 5 Personnel for 14600 hours.
Contract Period: Base POP Begin: 09-29-2023 POP End: 09-28-2024 PRINCIPAL NAICS CODE: 561421 - Telephone Answering Services PRODUCT/SERVICE CODE: R699 - Support - Administrative: Other
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - Estimated 5 Personnel for 14600 hours.
POP Begin: 09-29-2023 POP End: 09-28-2024
| 11,680.00 |
| HR |
| __________________ |
| __________________ |
Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - Estimated 4 Personnel for 11680 hours.
POP Begin: 09-29-2023 POP End: 09-28-2024
| 12.00 |
| MO |
| __________________ |
| __________________ |
Supervisory/Management position to ensure standards are met by employees during shifts assigned per the PWS
POP Begin: 09-29-2023 POP End: 09-28-2024
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - Estimated 5 Personnel for 14600 hours.
Contract Period: Option 1 POP Begin: 09-29-2024 POP End: 09-28-2025
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - Estimated 5 Personnel for 14600 hours.
POP Begin: 09-29-2024 POP End: 09-28-2025
| 11,680.00 |
| HR |
| __________________ |
| __________________ |
Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - Estimated 4 Personnel for 11680 hours.
POP Begin: 09-29-2024 POP End: 09-28-2025
| 12.00 |
| MO |
| __________________ |
| __________________ |
Supervisory/Management position to ensure standards are met by employees during shifts assigned per the PWS
POP Begin: 09-29-2024 POP End: 09-28-2025
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 -Estimated 5 Personnel for 14600 hours.
Contract Period: Option 2 POP Begin: 09-29-2025 POP End: 09-28-2026
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - Estimated 5 Personnel for 14600 hours.
POP Begin: 09-29-2025 POP End: 09-28-2026
| 11,680.00 |
| HR |
| __________________ |
| __________________ |
Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - Estimated 4 Personnel for 11680 hours.
POP Begin: 09-29-2025 POP End: 09-28-2026
| 12.00 |
| MO |
| __________________ |
| __________________ |
Supervisory/Management position to ensure standards are met by employees during shifts assigned per the PWS
POP Begin: 09-29-2025 POP End: 09-28-2026
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - Estimated 5 Personnel for 14600 hours.
Contract Period: Option 3 POP Begin: 09-29-2026 POP End: 09-28-2027
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - Estimated 5 Personnel for 14600 hours.
POP Begin: 09-29-2026 POP End: 09-28-2027
| 11,680.00 |
| HR |
| __________________ |
| __________________ |
Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - Estimated 4 Personnel for 11680 hours.
POP Begin: 09-29-2026 POP End: 09-28-2027
| 12.00 |
| MO |
| __________________ |
| __________________ |
Supervisory/Management position to ensure standards are met by employees during shifts assigned per the PWS
POP Begin: 09-29-2026 POP End: 09-28-2027
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 1st Shift 0500-1330 - Estimated 5 Personnel for 14600 hours.
Contract Period: Option 4 POP Begin: 09-29-2027 POP End: 09-28-2028
| 14,600.00 |
| HR |
| __________________ |
| __________________ |
Telephony services necessary to reduce the VCCC abandonment rate to the VA's standard Support During 2nd Shift 1300-2130 - Estimated 5 Personnel for 14600 hours.
POP Begin: 09-29-2027 POP End: 09-28-2028
| 11,680.00 |
| HR |
| __________________ |
| __________________ |
Telephony Services necessary to reduce the VCCC abandonment rate to the VA's standard Support during the 3rd Shift 2100-0530 - Estimated 4 Personnel for 11680 hours.
POP Begin: 09-29-2027 POP End: 09-28-2028
| 12.00 |
| MO |
| __________________ |
| __________________ |
Supervisory/Management position to ensure standards are met by employees during shifts assigned per the PWS
POP Begin: 09-29-2027 POP End: 09-28-2028
| GRAND TOTAL |
| __________________ |
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