Attachment 2 Customer Training Course Description.pdf
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- INTENT TO SOLE SOURCE: KARDEX PARTS CAROUSELS
- Solicitation number
- N3904025Q0115
About this file
This document is a Customer Training Course Description for a Vertical Lift Module (VLM/VCM) Series XP C3000 Maintenance Electrical/Mechanical Training course. The two-week training program will be held at Portsmouth Naval Shipyard in Kittery, Maine, with sessions running from 8:00 AM to 4:30 PM, Monday through Friday, and limited to six customer personnel per class. The course objectives include safety awareness, understanding machine principles and operation, identifying component functions, reading electrical schematics, troubleshooting, and performing maintenance and repairs.
The training curriculum spans five days, covering topics such as machine overview, workstation and extractor devices, storage mechanisms, electrical documentation, major electrical components, control drawer devices, safety loops, component replacement, and maintenance procedures. Participants will receive a certificate of completion, but are restricted from performing unsupervised maintenance on warranty-covered machines. The course explicitly notes that machine control software is not covered, and technical support must be routed through an authorized Kardex Remstar dealer. Manuals are included with the training, and the course is specifically designed for the Shuttle (Vertical Lift Module) with serial number TBD RS650/XLD700.
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Text version
Customer Training Course Description
Course name
VLM/VCM –Series XP C3000– Maintenance Electrical / Mechanical Training
Equipment
Shuttle - (Vertical Lift Module)
Serial # TBD RS650/XLD700
Objective
After attending this training course, the participants will be able to:
• Be aware of the importance of safety around the machine.
• Understand the basic principles and operation of an XP C3000.
• Identify and understand the function of the major components and sub-components.
• Be familiar with electrical schematics and the interconnection between major components.
• Troubleshoot common problems.
• Perform routine maintenance and repairs.
Training outline
Day 1:
Overview of the machine
Workstation devices
• Mechanical and electrical
Extractor devices
• Mechanical and electrical
Fixed and optimized storage
• How the machine stores the product
Type plate
Introduction to manual
Keyboard functions
Tray table
Shelf table
Tray compression
Day 2:
Keyboard function cont.
• Hands on
Weight management (if available)
Electrical documentation
• How to read schematics JNR05282025-1 Page 2 of 3
Day 3:
Electrical documentation cont.
• How to read schematics
Major electrical components
• Locations, cross-reference to schematics
Control drawer devices
Safety loop
Replacing components
Recovering from basic errors
Maintenance sheet
• Covering mechanical and electrical checks
Day 4 & 5
Duplicate for RS650
Machine control software is not covered.
Documentation: Manuals included
Duration: (2) Weeks consisting of (5) days (Mon, Tues, Wed., Thurs, Fri., 8:00 AM – 4:30 PM)
Students: Up to six (6) customer personnel max per class
Location: Portsmouth Naval Shipyard, Kittery, Maine
Disclaimer:
Participants in our training program will receive a certificate of completion. Participation in the training program gives customers the knowledge to perform maintenance on machines under warranty that they are trained on if directly supervised by a Kardex Remstar certified technician. Any attempt to do so without supervision on a machine under warranty may result in the loss of warranty coverage. Of course, sometimes repairs need to be done by the customers trained to do this, any work on machine should be told and explained to their dealership as soon as possible and decide if a certified dealer technician needs to check the work done. The participation in the training program does not qualify the participant to call Kardex Remstar directly for technical support. This must be done only through an authorized Kardex Remstar dealer.
Kardex Remstar reserves the right to cancel or reschedule training for future dates.
File details come from the government source that posted it. Updated .