Attachment 2 - CHIPS IDIQ PWS.pdf

Performance Work Statement (PWS)

FOR

CENTCOM Headquarters IDIQ for Professional Services (CHIPS)

20 March 2024

DRAFT

1. DESCRIPTION OF SERVICES: United States Central Command (USCENTCOM) requires non-personal professional services to support theater-strategic joint staff requirements focused on planning, coordina�ng, synchronizing, and integra�ng Department of Defense (DoD) military ac�vi�es with United States Government (USG) policy and strategy. These professional services will support HQ USCENTCOM’s execu�on of the seven joint func�ons common to joint opera�ons: command and control, informa�on, intelligence, fires, movement and maneuver, protec�on, and sustainment. These joint func�ons are organized and executed across the joint staff schema that includes manpower, intelligence, opera�ons, logis�cs and engineering, plans, strategy, and policy, communica�ons, training, resource management, and public affairs. HQ USCENTCOM is the primary mission partner; however, 6th Air Refueling Wing (ARW) and MacDill Tenant Units may leverage this Indefinite Delivery Indefinite Quan�ty (IDIQ) if services required are determined to be within scope.

1.1 BACKGROUND: USCENTCOM requires several classifica�ons of professional services to support mul�ple joint directorates and special staff sec�ons across the range of joint military opera�ons in accordance with (IAW) joint military doctrine and joint func�onal capabili�es. These professional services will support mul�ple core disciplines and include program management services, management consul�ng and analy�cal services, scien�fic services, engineering services, logis�cs services, financial management services, and language services. These support services may require significant integra�on across USCENTCOM directorates and special staff, the Joint Staff, Office of the Secretary of Defense (OSD), other combatant commands and defense agencies, and allies and partner na�ons opera�ng within the USCENTCOM area of responsibility (AOR).

1.2 CONCEPT: This contract will be staffed by the posi�ons outlined in this PWS.

Task order PWS’s will iden�fy required posi�ons with responsibili�es specific to that requirement. Addi�onally, mission requirements at the task order level may require travel in and around the Con�nental United States (CONUS) and Outside the Con�nental United States (OCONUS) to partner na�ons within the USCENTCOM AOR and other combatant command AORs.

2. GENERAL REQUIREMENTS: Contractors shall provide an extensive array of professional personnel possessing the skills, knowledge, and training to sa�sfactorily perform the services required by this PWS at all �mes throughout the period of performance.

2.1 In the event of a posi�on vacancy, the contractor shall provide the government a suitable replacement mee�ng PWS duty descrip�on requirements no later than 21 business days a�er the posi�on vacancy. The Contractor shall provide the government with a posi�on vacancy hire update within the first 7 calendar days a�er a posi�on vacancy.

2.2 Contractor personnel shall meet educa�on and experience requirements outlined in this PWS unless otherwise expressed and approved by the Contrac�ng

Officer and/or Contrac�ng Officer Representa�ve (COR). The Contractor shall not employ persons who are iden�fied to the Contractor by the Contrac�ng Officer as poten�al threats to the health, safety, security, general well-being, or opera�onal mission of the installa�on and its popula�on. All Contractor personnel shall be able to read, write, and speak English fluently.

2.3 Government representa�ves, a�er no�fying the Contrac�ng Officer, may require the Contractor to remove employees from the workplace for reasons of misconduct or security. The Contractor shall ensure employees have current and valid cer�fica�ons and licenses, as iden�fied by the Government or Federal, State, and local requirements or laws, to accomplish the services of the PWS before star�ng work. The Contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest.

3. POSITION CATEGORIES:

3.1 Program Management Services: These posi�ons relate to leading, facilita�ng, and ensuring strategic planning, implementa�on, coordina�on, integra�on, evalua�ng program ac�vi�es, and administra�ve support. Typical program management du�es may include, but are not limited to the following:

3.1.1 Develops detailed plans, tasks, milestone dates and schedules to ensure proper sequencing of events and tracking of processes and costs throughout the life cycle of the programs/projects;

3.1.2 Reviews programs/projects to determine how they can be accomplished with the least disrup�on to workers and mission opera�ons and that direc�ons and schedules are accomplished in a �mely manner;

3.1.3 Par�cipates in regular informa�on planning sessions, maintains produc�ve interac�on with Government personnel, reports on the status and progress of work accomplished to date, and monitors work in progress;

3.1.4 Establishes program objec�ves and units of measure for determining when objec�ves have been met;

3.1.5 Makes recommenda�ons for ac�ons when adjustments or a different course of ac�on is necessary;

3.1.6 Dra�s guidance and direc�on regarding program management and repor�ng;

3.1.7 Plans and ini�ates a comprehensive evalua�on system for the review and analysis of proposed costs, program development, and performance;

3.1.8 Par�cipates in mee�ngs with Government personnel and representa�ves from staff agencies and industry to determine program status, major milestones, and coordina�on of each to detect in advance poten�al slippage or increased costs; and to ascertain appropriate ac�on required to maintain or improve program schedules;

3.1.9 Takes ac�ons necessary to correct any iden�fied problem areas; and/or

3.1.10 Manages short- and long-range planning ac�vi�es that include mul�-year work plans that are the products of subordinate organiza�onal projects/programs.

3.2 Management and Program Analysis Services: These posi�ons relate to helping organiza�ons improve performance analysis of exis�ng organiza�onal issues and development of improvement plans. Typical management and program analysis du�es may include, but are not limited to the following:

3.2.1 Analyzing and evalua�ng the effec�veness of line program opera�ons in mee�ng established goals and objec�ves;

3.2.2 Developing life cycle cost analyses of projects or performing cost benefit or economic evalua�ons of current or projected programs;

3.2.3 Advising on the poten�al benefits/uses of automa�on to improve the efficiency of administra�ve support or program opera�ons;

3.2.4 Evalua�ng and advising on the organiza�on, methods, and procedures for providing administra�ve support systems such as records, communica�ons, direc�ves, forms, files, and documenta�on;

3.2.5 Researching and inves�ga�ng new or improved business and management prac�ces for applica�on to agency programs or opera�ons;

3.2.6 Analyzing management informa�on requirements to develop program or administra�ve repor�ng systems including the systems specifica�ons, data gathering and analy�cal techniques, and systems evalua�on methodology;

3.2.7 Analyzing new or proposed legisla�on or regula�ons to determine impact on program opera�ons and management;

3.2.8 Developing new or modified administra�ve program policies, regula�ons, goals, or objec�ves;

3.2.9 Iden�fying data required for use in the management and direc�on of programs;

3.2.10 Developing data required for use in the management and direc�on of programs;

3.2.11 Developing management and/or program evalua�on plans, procedures, and methodology;

3.2.12 Reviewing administra�ve audit and inves�ga�ve reports to determine appropriate changes or correc�ve ac�on required;

3.2.13 Analyzing and evalua�ng proposed changes in mission, opera�ng procedures.

3.3 Assessment, Monitoring, and Evalua�on Services (AME): These posi�ons relate to the planning and assessment of Security Coopera�on Opera�ons, Ac�vi�es, and Investments (OAIs) and the implementa�on of new requirements such as the iden�fica�on of comprehensive ins�tu�onal capacity building and capability opportuni�es to support OAI sustainability, as well as the development of logic frameworks, theories of change, and performance indicators to measure progress.

Typical AME du�es may include, but are not limited to the following:

3.3.1 Apply OSD Policy-issued AM&E guidance, templates, and frameworks.

3.3.2 Provide support for comple�on of partnership assessments (PA) and Ini�a�ve Design Documents (IDD) in which the staff cri�cally analyze both U.S.

strategic guidance and the opera�ng environment;

3.3.3 Complete PA/IDD template submissions. The PA/IDD is intended to inform U.S. Government funding decisions and reflect the design framework of ini�a�ves, outlining the ra�onale and assump�ons for a given set of ac�vi�es and how they will result in the desired outcomes;

3.3.4 Perform assessments and program monitoring in conjunc�on with other staff, including government employees with the desired result of gathering data needed to analyze performance and inform decision-making;

3.3.5 Iden�fy gaps in ins�tu�onal capacity;

3.3.6 Develop plans to improve and develop ins�tu�onal capacity and capability;

3.3.7 Develop monitoring plans (with indicators, baseline values, targets, and data collec�on support responsibili�es) and conduct monitoring of projects and ac�vi�es;

3.3.8 Support the execu�on of evalua�ons to include si�ng for interviews, providing requested documenta�on, and suppor�ng stakeholders with the evalua�on process;

3.3.9 Support, facilitate, and complete the documenta�on of five year plans that sequence ac�vi�es and authori�es necessary over five years;

3.3.10 Maintain rela�onships with broader DoD en��es and organiza�ons to facilitate communica�on and exchange across stakeholders.

3.4 Informa�on Technology Services: These posi�ons relate to work that involves a wide range of IT management ac�vi�es that typically extend and apply to an en�re organiza�on or major components of an organiza�on. This includes strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, audi�ng, and informa�on security management. Typical informa�on technology du�es may include, but are not limited to the following:

3.4.1 Develop, implement, and ensure compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for the management of all IT programs;

3.4.2 Analyze, plan, design, document, assess, and manage the IT enterprise structural framework to align IT systems with the mission, goals, and business processes of the organiza�on;

3.4.3 Plan, develop, implement, and maintain programs, polices, and procedures to protect the integrity and confiden�ality of systems, networks, and data;

3.4.4 Consult with customers to refine func�onal requirements and translate func�onal requirements into technical specifica�ons;

3.4.5 Translate technical specifica�ons into programming specifica�ons;

develop, customize, or acquire applica�ons so�ware programs; and test, debug, and maintain so�ware programs;

3.4.6 Install, configure, and maintain the opera�ng systems environment, including systems servers and opera�ng systems so�ware on which applica�ons programs run;

3.4.7 Test, install, configure, and maintain networks including hardware (servers, hubs, bridges, switches, and routers) and so�ware that permit the sharing and transmission of informa�on;

3.4.8 Develop and administer databases used to store and retrieve data and develop standards for the handling of data;

3.4.9 Provide services that permit the publica�on and transmission of informa�on about agency programs to internal and external audiences using the Internet;

3.4.10 Install, configure, troubleshoot, and maintain hardware and so�ware to ensure the availability and func�onality of systems;

3.4.11 Provide technical support to customers who need advice, assistance, and training in applying hardware and so�ware systems;

3.4.12 Assist the Social Media and Website Content Manager, and Photojournalist in wri�ng and edi�ng content to be posted on CENTCOM website and social media pla�orms.

3.5 Data Science Services: These posi�ons relate to work that involves a wide range of ac�vi�es that typically extend and apply to an en�re organiza�on or major components of an organiza�on. This includes ar�ficial intelligence (AI), machine learning (ML), advanced modeling, algorithm development, predic�ve analy�cs, prescrip�ve analy�cs, forecas�ng, and free text queries within AI/ML decision support tools. Typical data science du�es may include, but are not limited to the following:

3.5.1 The Contractor shall build AI models using machine learning algorithms and deep learning neural networks to integrate with Command Common Opera�ng Picture data repository to enable decision-making in near real �me.

The AI/ML tool will provide visual displays of advanced analy�c data to a geographic model/map and or dashboard(s) and support free text queries capabili�es;

3.5.2 The Contractor shall have a sound understanding of programming, so�ware engineering and data science to develop specialized AI models that correlate with various logis�cs datasets to meet desired objec�ves;

3.5.3 The Contractor shall build predic�ve models using vast volumes of data and have in-depth knowledge of machine learning algorithms, deep learning algorithms and frameworks. The contractor shall work with the Command Staff to ensure AI/ML workflows include Cyber, Knowledge and Informa�on Management disciplines to enable the Decision-Making Process;

3.5.4 The Contractor shall build data inges�on and data transforma�on infrastructure to interface with the data repository applica�on program interfaces (API) and build AI/ML models to enterprise standards for data sharing with joint enterprise systems;

3.5.5 The Contractor shall have a sound understanding of Computer Coding languages (python preferred);

3.5.6 The Contractor shall have a sound understanding of applica�ons such as Qlik, Data Bricks, Advana, and Maven Smart Systems;

3.5.7 The Contractor shall have a sound understanding of cloud compu�ng.

3.6 Logis�c Management Services: These posi�ons relate to management of resources, integra�on of informa�on, transporta�on, inventory, warehousing, material handling, packaging, and security and func�ons necessary to manage the flow of resources. Typical logis�cs du�es may include, but are not limited to the following:

3.6.1 Coordina�ng and integra�ng of numerous ac�vi�es and func�ons into an overall efficient and effec�ve support effort;

3.6.2 Ac�vi�es may include supply, maintenance, opera�onal contract support, transporta�on, vendor risk analysis, inventory management, quality assurance, facili�es and property management, produc�on control, and property disposal;

3.6.3 Planning, logis�c analysis, and coordina�on for a por�on of a major system's acquisi�on and transfer into opera�onal use; or their work may involve responsibility for a subsystem or group of like smaller systems;

3.6.4 Development and analysis of data to determine logis�c objec�ves and goals, to iden�fy support requirements, and to establish the rela�onship between the support system and the material system;

3.6.5 Analysis of budgetary and other resource limita�ons and the development of alterna�ves, or "trade-offs," when necessary;

3.6.6 Analysis of the sale requirements to determine what is needed to provide the item itself (e.g., produc�on requirements), schedules for delivery, price and availability, spare parts needed, training required, specific purposes for the system's use, facili�es required, test equipment needed for support, and types and levels of maintenance required;

3.6.7 Coordina�ng with military advisory groups both in the foreign country and in the United States concerning available facili�es, local maintenance and supply capabili�es, manpower resources, and other support needs available in the country;

3.6.8 Monitoring the status of requisi�ons through supply channels, control points, and ports to assure that delivery schedules are met;

3.6.9 Developing informa�on which leads to decisions on which facili�es will be used for maintenance of the system, planning for, and nego�a�ng inter- and intra-service support agreements, analyzing performance data to iden�fy addi�onal training needs, securing repair parts from other ac�vi�es, adjus�ng in support scheduling, analyzing work-hour requirements to recommend the most economical use of financial resources, and iden�fying possible "trade offs" to sa�sfy requirements;

3.6.10 Contact and coordina�on with military units, o�en during onsite visits, to analyze the levels of readiness being maintained, to iden�fy problems and deficiencies in logis�cs support, and to aid in increasing support effec�veness;

3.6.11 Developing and analyzing policies, procedures, and regulatory requirements; evalua�ng their impact on current support opera�ons; and planning and coordina�ng changes and future ac�ons with technical and program specialists;

3.6.12 Prepara�on and presenta�on of briefings, reports, analyses, and recommenda�ons which assist in the formula�on of decisions regarding long-and short-range logis�cs program planning and execu�on;

3.6.13 The input and maintenance of logis�cs informa�on into logis�cs informa�on systems rela�ve to integrated opera�ons and intelligence informa�on.

3.7 Opera�onal Contract Support (OCS) Services: These posi�ons relate to planning, incorpora�ng, coordina�ng, synchronizing, and integra�ng commercial support to opera�ons by execu�ng the three func�ons of OCS, 1) Contract Support Integra�on, 2) Contrac�ng Support, and 3) Contractor Management. Typical OCS du�es may include, but are not limited to the following:

3.7.1 Perform OCS integra�on into joint planning;

3.7.2 Perform OCS regula�on and policy compliance;

3.7.3 Perform OCS integra�on into assessments, lessons learned, exercises, and training;

3.7.4 Organize, execute, and par�cipate in OCS-related boards, bureaus, centers, cells, and working groups (B2C2WGs);

3.7.5 Perform OCS repor�ng and prepare responses to requests for informa�on (RFIs);

3.7.6 Maintain OCS Knowledge Management (KM).

3.8 Vendor Threat Mi�ga�on (VTM) Services: These posi�ons scru�nize foreign vendors providing goods and / or services to United States Government (USG) Department of Defense (DoD) forces opera�ng Outside the Con�nental United States (OCONUS) ensuring units opera�ng within the USCENTCOM AOR do not violate Public Law 113-291, “Never Contract with the Enemy”. Typical VTM du�es may include, but are not limited to the following:

3.8.1 Support the VTM Opera�ons Chief;

3.8.2 Recommend VTM ra�ngs;

3.8.3 Execute VTM B2C2WGs;

3.8.4 Maintain VTM regula�ons;

3.8.5 Screen vendor profiles;

3.8.6 Maintain ve�ng throughput;

3.8.7 Perform Ac�on Officer staffing du�es;

3.8.8 Maintain VTM repor�ng;

3.8.9 Conduct Sec�on 841 iden�fica�ons;

3.8.10 Conduct annual review of Sec�on 841 iden�fica�ons.

3.9 Acquisi�on Management Services: These posi�ons provide Acquisi�on Management Support and Acquisi�on Administra�ve Support with the specific exper�se described below to plan, coordinate, and assist in requirement defini�on, development, and contract execu�on for acquisi�on programs, including unclassified, collateral and requirements up to the Secret level. Typical Acquisi�on Management du�es may include, but are not limited to the following:

3.9.1 The contractor shall provide project specific acquisi�on management that effec�vely translate requirements into executable requirements packages that can be awarded using any DoD approved contrac�ng methodology;

3.9.2 Develop performance work statements, statements of work, statement of objec�ves and other documents related to requirement development;

3.9.3 Assist with establishing management controls such as milestones, cost es�mates, and quality assurance plans in accordance with Department of Defense and Air Force procurement direc�ves;

3.9.4 Advise requirement owners of significant ac�ons or problems, and seek resolu�on;

3.9.5 Analyze interrelated issues of effec�veness, efficiency, and produc�vity; develop recommenda�ons to solve problems; and apply program management principles to guide program accomplishment through the various phases of the acquisi�on cycle;

3.9.6 Receives all purchase requests from requirement owners use for the en�re directorate;

3.9.7 Track all procurement requests once the acquisi�on strategy has been determined, from start to end;

3.9.8 Provide support to Government Purchase Program, including the AO and current cardholders;

3.9.9 Ensure each purchase request is from vendors that are FAR compliant. If not, assist in obtaining the documenta�on and communicate with the requirement owners to gather it. Submit all purchases to card holders and ensure adequate compe��on;

3.9.10 Con�nuous communica�on with all requirement owners;

3.9.11 Execute market research.

3.10 Financial Management Services: These posi�ons relate to planning, direc�ng, monitoring, organizing, and controlling monetary resources of the organiza�on. Typical financial management du�es may include, but are not limited to the following:

3.10.1 Planning the program within delegated limits;

3.10.2 Developing, revising, and/or adap�ng accoun�ng systems;

3.10.3 Execu�ng day-to-day ledger maintenance and related opera�ons for the classifica�on and other recording of financial transac�ons;

3.10.4 Analyzing the results and interpre�ng the effects of transac�ons upon the financial resources of the organiza�on;

3.10.5 Applying accoun�ng concepts to solve problems, render advice, or to meet other needs of management;

3.10.6 Managing the total accoun�ng program, including supervision of subordinate accountants, accoun�ng technicians, voucher examiners, payroll clerks, and other similar suppor�ng personnel;

3.10.7 Formula�ng/developing instruc�ons, calls for es�mates, preparing es�mates, reviewing, and consolida�ng es�mates;

3.10.8 Presen�ng appropriate data to the organiza�on;

3.10.9 Execu�ng funds control, program adjustments, review of reports and prepara�on of reports;

3.10.10 Repor�ng appropriate data to key officials at all levels of management for the purpose of helping to achieve the most effec�ve program and financial management;

3.10.11 Advising and serving as the technical expert on the financial aspects of all maters;

3.10.12 Administering, supervising, or performing study, analysis, evalua�on, development or improvement of managerial policies, prac�ces, methods, and procedures;

3.10.13 Opera�ng, maintaining, or administering one or more administra�ve control systems, services, processes, or func�ons such as those for forms control, the handling of correspondence, direc�ves control, the disposi�on of records;

3.10.14 Establishing and improving of audit policies, programs, methods, and procedures, and the achievement of a high standard of audi�ng;

3.10.15 Administering or performing professional work or providing professional consulta�on in the applica�on of sta�s�cal theories, techniques, and methods to the gathering and/or interpreta�on of quan�fied informa�on; or advising on, administering, supervising, or performing work involved in collec�ng, edi�ng, compu�ng, compiling, analyzing; and presen�ng sta�s�cal data, where the work requires knowledge and applica�on of sta�s�cal methods and procedures, and techniques.

3.11 Language Services: These posi�ons relate to administra�on, supervision, or work in rendering from a foreign language into English or from English into a foreign language either spoken or writen word where the objec�ve is accurate transla�ons and/or interpreta�ons. Typical language specialist du�es may include, but are not limited to the following:

3.11.1 Perform simultaneous interpreta�on and transla�on;

3.11.2 Perform consecu�ve interpreta�on and transla�on;

3.11.3 Knowledge of one or more foreign languages (equivalent to the knowledge that would be gained through comple�on of a baccalaureate/graduate degree language program in a country where the language studied is not the country's language);

3.11.4 Knowledge of English (equivalent to that gained through comple�on of a baccalaureate/graduate degree in English where English is studied as a foreign language). Educa�on completed through high school in an English-speaking country would provide at least this level of knowledge;

3.11.5 Translate a wide variety of technical, legal, fiscal, scien�fic, or other material requiring specialized terminology and writen for use by subject mater experts;

3.11.6 Translates documents involving laws, trea�es, interna�onal trade, poli�cal issues, reports, speeches, as well as economic, legal, scien�fic, and technical material into English and into the foreign language;

3.11.7 Interpre�ng during nego�a�ons, conferences, and mee�ngs in which policies and agreements are established and presented;

3.11.8 Transla�ng or interpre�ng where there are specific procedures involved and the work typically comprises a complete segment of a project of broader scope;

3.11.9 Transla�ng or interpre�ng material of a highly sensi�ve nature;

3.11.10 Provide e linguis�c and cultural advice must analyze a variety of unusual problems in overcoming any cultural differences;

3.11.11 Analysis and resolu�on of problems in wording in such things as agreements, trea�es, and foreign policy statements.

3.12 Scien�fic Services: These posi�ons relate to applica�on and professional knowledge in planning, conduc�ng, evalua�ng, analyzing, and managing fundamental research and knowledge enhancement of climate change. Typical scien�fic du�es may include, but are not limited to the following:

3.12.1 Coordina�ng and integra�ng of numerous ac�vi�es and func�ons into an overall efficient and effec�ve support effort;

3.12.2 Development and analysis of data to determine climate change impacts, objec�ves, and goals;

3.12.3 Analysis of budgetary and other resource limita�ons and the development of solu�ons;

3.12.4 Coordina�ng with military advisory groups both in the foreign country and in the United States concerning available data and informa�on available in the country;

3.12.5 Developing and analyzing policies, procedures, and regulatory requirements; evalua�ng their impact on current support opera�ons; and planning and coordina�ng changes and future ac�ons with technical and program specialists;

3.12.6 Prepara�on and presenta�on of briefings, reports, analyses, and recommenda�ons which assist in the formula�on of decisions regarding long-and short-range climate change program planning and execu�on.

3.13 Public Affairs Services: These posi�ons relate to management in policy formula�on, advise on the poten�al public reac�on to proposed policies, and plan, organize, and evaluate communica�on strategies, programs, and materials. Typical public affairs specialist du�es may include, but are not limited to the following:

3.13.1 Maintain situa�onal awareness on and share informa�on on current and future events that have the poten�al to garner media exposure;

3.13.2 Research, dra�, and coordinate responses to media queries, and distribute approved releases/statements to media outlets;

3.13.3 Produce and distribute News Clips on a daily basis, as well as other products as necessary to assess the media environment and/or summarize news repor�ng on specific topics;

3.13.4 Conduct media research analysis and contribute to the construc�on of any ad hoc staff products, informa�on papers, briefings and other products for the Commander, his staff, and others as needed;

3.13.5 Atend and provide public affairs inputs to necessary mee�ngs and working groups to support strategic planning and crisis response;

3.13.6 Researching, wri�ng, and coordina�ng responses to media queries and provide dra� statements for considera�on as responses to media queries;

3.13.7 Conducts research as required; writes dra� communica�on products such as public affairs guidance (PAG), responses to query (RTQ), talking points (TPs), and other products as needed; and coordinates with review authori�es to finalize products and disseminate them as required;

3.13.8 Produce media read-ahead books for the commanders and other key leaders. Track Twiter and other social media of influen�al people and organiza�ons and make recommenda�ons for engagement. Maintain database of ar�cles and talking points in OneNote;

3.13.9 Operate Defense Video and Imagery Distribu�on System (DVIDS) equipment as required and have knowledge of filing B-roll and video through DVIDS for release. Must also be able to ensure that any products released are in accordance with DoD regula�ons and procedures.

3.14 Intelligence Services: These posi�ons relate to intelligence research and analysis and work connected with the organiza�on of ac�vi�es for the collec�on of raw intelligence and the dissemina�on of finished intelligence. Typical intelligence services du�es may include, but are not limited to the following:

3.14.1 Evalua�on of collected informa�on, drawing of per�nent inferences from its analysis, and interpreta�on of such inferences in keeping with the requirements of officials responsible for planning or for making policy decisions;

3.14.2 Assembles, collates, and analyzes separate bits of informa�on from a variety of known and unknown sources, gathered under known and unknown condi�ons;

3.14.3 Assesses validity and reliability and, on the basis of all of the informa�on known, es�mates what the characteris�cs of a specific situa�on may be and predicts its effects upon future events;

3.14.4 Offer conclusions based upon the best available informa�on, who can work in a team situa�on, and who will accept the restric�ons of anonymity;

3.14.5 Receive and review data from various documents, reference books, periodicals, newspapers, reports, photographs, and other forms of communica�on;

3.14.6 Analyze and evaluate the significance and validity of such data and provide for its storage and maintenance;

3.14.7 Exploit (As used in the intelligence field this means to acquire the maximum intelligence use out of raw data.), interpret, and project exis�ng data to fill gaps in informa�on, request the collec�on of data to fill gaps in knowledge, and review and evaluate finished intelligence reports from the point of view of their specific subject-mater fields;

3.14.8 Give guidance to officials sta�oned or traveling overseas, and to others in a posi�on to collect raw data, as to type and significance of informa�on needed;

3.14.9 Conduct briefing sessions on specific topics for policy and decision makers who are in need of specific intelligence informa�on;

3.14.10 Apply knowledge of the organiza�on and opera�ons of the en�re intelligence func�on to a variety of different kinds of tasks and func�ons designed to collect and disseminate informa�on.

4. DELIVERABLES: The deliverables listed under this sec�on are required at the Contract level. These are considered basic contract level administra�on and will not be separately ordered or reimbursed through a task order.

4.1 Quarterly Program Status Report (QPSR): The contractor shall submit to the Contrac�ng Officer Representa�ve (COR) and the contrac�ng officer a quarterly program status report. The contractor shall report performance issues, status of resolu�on or lack thereof, and informa�on as stated in subsec�ons of PWS sec�on 4.1.

4.1.1 The contractor management staff shall electronically send the QPSR to the COR and Contrac�ng Officer no later than the 10th calendar day of the third month and every three months therea�er. If the 10th calendar day falls on a weekend or holiday, the contractor shall submit the report on the next business day.

4.1.2 The QPSR is a record of all awarded task orders. It provides task order informa�on such as task order number, award date, performance start dates, teaming partners/subcontractor used by the prime contractor along with their business size designa�ons, and task order value. The QPSR must provide the government with informa�on regarding:

4.1.2.1 Task Order Request Par�cipa�on: This indicator is a measure of the contractor’s willingness and ability to perform requirements and the effec�veness of their Management Approach to ensure capability for the full spectrum of services in this contract.

4.1.2.1.1 At a minimum, each contractor shall propose on 75

percent of the task order requests in a 12-month period throughout the life of this contract. The contractor shall report the number of task order requests that they responded to, and the total task order requests issued in the QPSR. The Air Force calculates this measure by dividing the number of task order quotes submited by the contractor by the number of issued task order requests in a 12-month period. Contractors who do not meet this metrics may be subject to unfavorable Contractor Performance Assessment Repor�ng System (CPARS) ra�ngs and be ineligible for follow-up op�on years.

4.1.2.1.2 If the contractor will not submit a quote on a task order request, they must inform the contrac�ng officer of their non-par�cipa�on by the due date of the task order Fair Opportunity Proposal Request (FOPR).

4.1.2.2 Subcontracted Contract Performance: The contractor shall iden�fy the teaming partner/subcontractor used to fulfill requirements and report the total cost assigned to that subcontractor in the QPSR. This indicator is a measure of the contractor management staff’s compliance with FAR 52.219.14, Limita�ons on Subcontrac�ng. The Air Force calculates this measure by dividing the total cost assigned to subcontractor(s) by the total cost awarded for the contract.

4.1.2.3 Travel: The contractor shall provide the costs incurred and funding available for each task order’s Travel CLINs in the QPSR.

Deliverable Due Date Format Submit To Quarterly Program Status Report

NLT The 10th calendar day of the contract’s third month and every three months therea�er

Electronic copy via email

COR and Contrac�ng Officer

4.1.3 Task Order Deliverables: Addi�onal deliverable requirements will be defined at the task order level.

5. PLACE OF PERFORMANCE: Place of performance will be at HQ USCENTCOM located at MacDill AFB, FL., as well as various government CONUS and OCONUS loca�ons as dictated by the requirement task order. USG will consider alternate places of performance on a case-by-case basis at the task order level. In the event of a declared state of emergency or for con�ngency opera�ons, it may be appropriate and necessary for contracted employees to perform assigned tasks in a telecommute or telework status at an alternate site.

5.1 Contractor management in coordina�on with the COR must authorize Telecommu�ng/Telework for an employee who usually performs du�es at the Government loca�on whether performing at alternate sites, contractor employee’s home, authorized contractor site, or other Government loca�on.

5.2 All telework equipment must be approved by CENTCOM and in compliance with applicable U.S. Government standards. When in telework status, the contractor must maintain availability via e-mail and phone during established hours. The contractor is required to adhere to any accountability measures to include but not limited to “checking in” to any division or directorate phone conferences. All telecommu�ng and/or telework expenses for internet, telephone connec�vity, and other equipment services shall be provided by the contractor.

5.3 Classified work is not authorized under telework or alternate worksite unless with specific and in wri�ng permission provided. This authoriza�on must also be coordinated and approved by the COR and applicable Government en��es to include informa�on technology and informa�on security authori�es.

5.4 Authorized telecommu�ng or alternate worksite loca�ons does not abrogate the contractor’s requirement for complying with the protec�on of informa�on IAW Federal statutes, DOD regula�ons and/or CENTCOM rules and direc�ves, Security and Protec�on of Informa�on sec�ons of this PWS, contract clauses or DD Form 254.

6. HOURS OF OPERATION: The contractor may schedule duty hours within normal opera�ng hours from 6:00 AM to 5:00 PM, Monday through Friday, except for Government designated holidays or base closures. Duty hours during periods of government approved travel/temporary duty (TDY) may require the contractor to exceed the eight (8) hour per day minimum on Monday through Friday and to travel and conduct work off-site during weekends and government holidays. The contractor shall coordinate unusual circumstances or requirements with the COR on a case-by-case basis. All addi�onal work hours will be reviewed by the contractor site lead then approved by the COR to meet requirements. Addi�onal work hours will be reimbursed to contractor employees in the form of compensa�on �me. All due diligence shall be made to complete work within the standard forty (40) hour workweek. The contractor shall not assume that the COR will automa�cally approve addi�onal work hours a�er the fact. The COR shall not unduly deny compensa�on �me for which the contractor adequately jus�fies.

7. FEDERAL HOLIDAYS: The contractor shall be in observances of federal holidays for this contract. Accordingly, the Government will not be billed for such holidays, except when services are required by the Government and are performed on a holiday.

8. PERIOD OF PERFORMANCE: The period of performance will be one (1) base year plus four (4) op�on years beginning and ending on the dates set forth under the “DELIVERY INFORMATION” Sec�on of this contract. Task Orders will designate their own period of performance and include any specific performance requirements.

9. EQUIPMENT AVAILABLE FOR CONTRACTOR USE: Task Orders will specifically designate what equipment (if any) the Government will make available for contractor use including workspace, computer, phone, printer, etc.

10. GOVERNMENT-OWNED VEHICLES: The contractor may be required to drive government-owned vehicles to perform tasks stated within the PWS. The contractor shall comply with AFI 24-301, Vehicle Opera�ons(htp://www.e-publishing.af.mil), and base regula�ons/traffic laws. Contractor personnel who operate government-owned vehicles must have a valid state-issued driver’s license and a government driver’s license.

11. PRIVACY ACT: Work on this contract may require that personnel have access to privacy informa�on. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Sec�on 552a and applicable agency rules and regula�ons.

12. SECRUITY REQUIREMENTS: Security requirements applicable to this contract, and subsequent task orders, are described in the Department of Defense Contract Security Classifica�on Specifica�on DD254. The Contractor will comply with the following:

12.1 The Contractor must hold an ac�ve SECRET Facility Clearance prior to performance on a task order. Clearance is to be granted by the Defense Security Service.

If a prime contractor is unable to obtain an ac�ve Secret facility clearance, they will not be en�tled to receive the minimum guarantee under this contract.

12.2 Contractor personnel working under this contract (and subsequent task orders) who will specifically require access to classified informa�on at U.S. Government facili�es during performance will need to obtain and maintain a minimum of Secret security clearance. Some posi�ons may require Top Secret / Sensi�ve Compartmented Informa�on (TS/SCI) security clearance. The exact security clearance requirements will be detailed at the task-order level.

12.3 All personnel performing tasks under this contract must be eligible for, and obtain, a DoD Common Access Card (CAC) and associated DoD Public Key Infrastructure (PKI) cer�ficates for iden�ty verifica�on and encryp�on of transmited correspondence.

12.4 Contractor personnel performing work under this PWS, its atachments or modifica�ons to this PWS, must be cleared at the specified clearance levels of the PWS prior to the contractor employee star�ng that employee’s first reimbursable http://www.e-publishing.af.mil/ performance of services on the contract. Addi�onal Special Category (SPECAT), Special Access Program (SAP), HUMINT Control System (HCS), and Law Enforcement Sensi�ve (LES) accesses may be required for selected Contractor personnel performing specific tasks. Contractor personnel working on-site shall follow procedures established at each site for ensuring the security of the building, equipment, materials, and personnel who are working in and around facili�es. During duty hours, Contractor personnel shall keep doors to the outside of facili�es secured. When securing facili�es at the end of the duty, Contractor personnel shall follow established procedures. The Contractor and its employees shall be subject to all traffic, security, and registra�on regula�ons for personnel and vehicles.

12.5 Data files and output products will be safeguarded in accordance with appropriate security measures for the classifica�on of data being handled. All USCENTCOM and installa�on rules and regula�ons applicable to personal conduct, safety, security, and site entry and exit will be complied with. All Contractors must be U.S. ci�zens. The Contractor may be required to provide employee background informa�on to comply with contract clearance requirements and building access badges.

12.6 Contractors requiring access to SAP and SPECAT data and ac�vi�es will be provided the necessary accesses by the appropriate USCENTCOM Control Officer.

12.7 The Government will provide the necessary Department of Defense DD Form 254 ates�ng to the security requirements of the PWS, its atachments or modifica�ons (addi�onal tasks or levels of effort) to this PWS. The Contractor is responsible for providing employee clearance informa�on to the Client Representa�ve and/or local security officer for use in preparing a DD254 form.

12.8 Contractor’s request for visit authoriza�on shall be submited in accordance with DOD 5220.22M (Industrial Security Manual for Safeguarding Classified Informa�on) not later than one (1) week prior to visit.

12.9 Contractor Iden�fica�on: Contractor employees must be clearly iden�fiable while on Government property by wearing appropriate badges and shirts with contractor logos. Badges must always be clearly visible while on Government property and presented for examina�on upon request from the Contrac�ng Officer, COR, Military Police, or any other Government Official with a need to see the badge. Contractor personnel and their subcontractors must iden�fy themselves as Contractors or subcontractors during mee�ngs, telephone conversa�ons, in electronic messages, or correspondence related to this Contract. In email correspondence with the Government, is should be clear that the employee is a contractor employee (i.e., annotate in signature block). Contractor-occupied facili�es (on Department of the Air Force or other Government installa�ons) such as offices, separate rooms, or cubicles must be clearly iden�fied with Contractor supplied signs, name plates or other iden�fica�on, showing that these are work areas for Contractor or subcontractor personnel.

12.10 Unless otherwise directed by the COR, all documents produced or revised by Contractors or developed through Contractor par�cipa�on must be marked as “Contractor generated documents” or otherwise iden�fied in a manner that discloses the Contractor’s par�cipa�on.

12.11 While working on MacDill AFB, contractor employees shall comply with direc�ves issued by MacDill AFB implemen�ng Force Protec�on Condi�on (FPCON) procedures, random an�terrorism measures (RAM) and local search/iden�fica�on requirements.

Contractor shall safeguard all government property including controlled forms provided for contractor use. At the close of each work period, laboratory and test equipment, facili�es, support equipment and official government writen/electronic materials shall be secured. Contractor shall perform end-of-day security checks for rooms or areas in which they perform work or occupy.

13. DATA, SOFTWARE, AND INTELLECTUAL PROPERTY RIGHTS: Without the prior writen permission of the contrac�ng officer, no Items, created or provided expressly for this effort/contract/PWS shall be used by the Contractor for any purpose other than those purposes that are in support of, or for performance under, this effort/contract/PWS. The Contractor and its employees and subcontractors are obligated to protect from unauthorized use or disclosure all Government confiden�al or classified material and/or Government-owned proprietary and/or Personally Iden�fiable Informa�on or Personal Privacy, Items obtained during performance under this effort/contract/PWS, as long as such items remain proprietary, confiden�al, sensi�ve, or classified. Any informa�on obtained in the course of du�es, or the performance of services, under this effort/contract/task order including, but not limited to, informa�on that may be made available for use that relates to the technical data, trade secrets, processes opera�ons, style of work, or apparatus, or to the technical data, sta�s�cal data, amount or source of any income, profits, losses, or expenditures of any person, firm, partnership, corpora�on, or associa�on is included in this clause. Contract personnel shall not publish, divulge, disclose, or make known this informa�on (hereina�er, singularly, or collec�vely, included in “items”) or any other items created or provided expressly for this contract, in any manner, or to any extent not previously authorized in wri�ng by the Contrac�ng Officer or the Contrac�ng Officer’s Representa�ve (COR). Moreover, when the Contractor’s need for any such items ends, the items shall be returned promptly (within ten (10) business days) to the appropriate government program personnel.

14. MARKING OF CONTRACTOR REPORTS: All reports generated under this contract should prominently show on the cover of the report:

• Name and business address of the contractor

• Contract/task order number

• Name of individual sponsor from the requiring ac�vity at the Program Manager or comparable level

• Name, directorate, branch, and address of requiring ac�vity

15. CONTINUTATION OF ESSENTIAL CONTRACTOR SERVICES: The Government has iden�fied that some contractor services performed under this contract will require essen�al contractor services in support of mission essen�al func�ons. Task orders requiring the need for con�nua�on of essen�al contractor services will be iden�fied in the task order PWS and in accordance with DFARS 252.237-7023. Contractors will be required to provide a writen plan describing how it will con�nue to perform essen�al contractor services in accordance with

DFARS 252.237-7024.

16. TRAVEL (NO FEE): Long-distance travel is defined as travel to a loca�on over fi�y (50) miles from the Contractor employee ‘s normal duty sta�on. Local travel, under 50 miles will not be reimbursed. OCONUS allowances may be considered a travel related cost and would be reimbursed under the �me and material travel CLIN.

16.1 Contractor costs for travel will be reimbursed at the limits set in the following regula�ons (see FAR 31.205-46):

16.1.1 Federal Travel Regula�ons (FTR) - prescribed by Air Mobility Command (AMC), for travel in the con�guous U.S.

16.1.2 Joint Travel Regula�ons (JTR), Volume 2, Department of Defense (DoD) Civilian Personnel, Appendix A - prescribed by the DoD, for travel in Alaska, Hawaii, and outlying areas of the U.S. Department of State Standardized Regula�ons (DSSR) (Government Civilians, Foreign Areas), Sec�on 925, "Maximum Travel Per Diem Allowances for Foreign Areas" - prescribed by the Department of State, for travel in areas not covered in the FTR or JTR.

16.1.3 Department of State Standardized Regula�ons (DSSR) (Government Civilians, Foreign Areas), Sec�on 925, "Maximum Travel Per Diem Allowances for Foreign Areas," prescribed by the Department of State for travel in areas not covered in the FTR or JTR.

16.1.4 All contractors shall be able to complete the requirements listed below within 30 days following contract award and be responsible for assis�ng and procuring all required documenta�on for personnel traveling OCONUS, including passports and visas. Tasks include:

• Synchronized Predeployment & Opera�onal Tracker (SPOT) registry

• Personnel Recovery training

• Counter Threat Awareness Training (CTAT)

• Become familiar with the visa requirements for all countries in the

USCENTCOM AOR

16.2 Historical data (projected hours) for travel, including loca�ons, will be provided at the task order level.

16.3 Per USCENTCOM policy, and as dictated by the threat condi�on at the work site, the Government will provide Geneva Conven�on Iden�fica�on Cards, medical care, force protec�on, force protec�on training (including weapons familiariza�on training), CBRN defense equipment, and CBRN defense training, and pre-deployment immuniza�ons, if and when required. Contractor shall no�fy Contrac�ng Officer Representa�ve of deployment requirement to receive specific pre-deployment guidance.

16.4 Contractor Request and Approval of Travel: The contractor may invoice monthly for the incurred travel costs in compliance with the JTR/FTR/DSSR. Travel costs shall not include profit or fee. The invoice shall include the period of performance (PoP) covered by the invoice, the CLIN, �tle, and iden�fy all cumula�ve travel costs billed by CLIN as stated in Sec�on G. Any travel under this contract must be specifically requested in wri�ng by the Contractor and approved by the Contrac�ng Officer’s Representa�ve (COR), prior to incurring any travel expense. The Contractor shall submit the writen request to the COR at least five business days in advance. The travel request shall include as a minimum, the following:

• Travel Authoriza�on Request number or iden�fier, approver name, and approval date

• Travel loca�on

• Date, �me, and place of proposed travel

• Number of travel days

• Dates of travel

•…