Attachment 1 - W50S6V21Q0006 OHWS PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Optimizing the Human Weapon System (OHWS) Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform injury prevention and mitigation, rehabilitation exercise services, and human performance optimization services to rated personnel assigned to the 140th Wing (140WG), Buckley AFB (Garrison), CO, USA, as part of the Optimizing the Human Weapons System (OHWS) initiative and as defined in this PWS.

1.1.1 Objectives: The Contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the specific spinal health needs of fighter pilots. Contractor shall adhere to professional standards of the Accreditation Association for

Ambulatory Health Care (AAAHC).

1.2 Background: Up to 85% of fighter aircrew surveyed reported some type of spine discomfort during their career. According to a study performed by the Unites States Air Force School of Aerospace

Medicine, neck pain is a significant factor impacting fighter pilot performance and quality of life, and rates of injury have increased over the years. The Optimizing Human Weapon System, OHWS initiative is designed to improve quality of life and readiness by decreasing injury rates, most notably for the high rate of spine injuries incurred by fighter pilots. OHWS is designed to meet the unique physical needs of fighter jet pilots. Fitness and conditioning is accomplished through a comprehensive, coordinated, multi-disciplinary physical training program focused on the movement and strengthening of the spinal musculoskeletal system. The purpose of providing the services of an OHWS specialist to our rated pilots is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, avoid injury prior to occurrence, increase pilot production, and support pilot retention.

1.3 Period of Performance (PoP): The Period of Performance shall be One (1) Base Year (12 months) and four (4) Option Years (12 months each).

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide Service 6:15AM - 5:00PM

Tuesday through Friday during the week, and from 7:00AM - 4:30PM on Saturday and 7:00AM -

2:30PM on Sunday during Regularly Scheduled Drills (RSDs) which occur one weekend each month, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. RSDs are scheduled annually based on the government fiscal year (Oct-Sep), and the contractor will be provided a copy of the RSD schedule for planning purposes. If there are any changes to the RSD schedule, the contractor will notified of changes at least a week before the RSD. On scheduled night flying weeks, which typically occur 10 times throughout the year, work hours will fluctuate based on the flying schedule, but will not be in excess of a 10 hour day. During the summer months the night flying schedule could be as late as 3:00PM ‐ 12:00AM. The contractor will be notified at least a week before any night flying operations for schedule planning purposes. Performance shall be at Government facilities located at the 140WG. A space in the Base Operations building has been designated for the contractor’s use (see Technical Exhibit 3). This space is located in close proximity to the aircrew in order to increase the overall utilization and effectiveness of the program. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS and to cover scheduled appointments and make equipment available that can service the throughput of 25-35 pilots requiring access to the program when the Government facility/installation is not closed for the below noted reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is authorized.

1.4.1.1 Telework: The Government will permit the contractor to telework in support of this requirement.

In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the

Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Independence Day: July 4th

1.4.2.6 Labor Day

1.4.2.7 Columbus Day

1.4.2.8 Veteran’s Day: November 11th

1.4.2.9 Thanksgiving Day

1.4.2.10 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical

Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting

Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security

Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and

[insert any additional requirements to comply with local security procedures] to obtain a vehicle pass.

3. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

5. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1 For Contractors Requiring Common Access Card (CAC). For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(a) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(b) Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the Governing local policy.

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1

(T1) or higher investigation IAW DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to

DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial/interim CAC may be issued based on a successfully scheduled T1 with the Office of Personnel Management and a favorable completion of an FBI fingerprint check.

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements:

The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring a T1 be vetted by the cognizant security activity Chief, Information Protection (CIP) to ensure a proper investigation is on record. The CIP will process the T1 if needed. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the investigation may take multiple weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Contractors and their personnel shall use the following procedures to obtain CACs:

(a) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The

Government will provide the contractor instruction on how to complete the Contractor Verification

System (CVS) application and then notify the contractor when approved.

1.4.5.1.3 Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel

Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel

Flight (MPF)). At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the

Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an

ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The

Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 During the performance period of the contract, the contractor shall:

1. Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing Government official;

2. Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

3. Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

4. Report lost or stolen CACs in accordance with local policy/directives.

1.4.5.1.5 Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives. A receipt for each returned card shall be provided to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.2 Buckley AFB is a closed base, pursuant to Sec 21, Internal Security Act of 1950, 50 U.S.C. 797 and, as such, only those persons granted permission may enter. It is, therefore, required that control be exercised over Contractor personnel while working on the base. To maintain this control, full time employees of the Contractor that requiring access to Buckley AFB. for the length of the contract are required to obtain a Defense Biometric Identification System Application (DBID) prior to accessing the base. The DBID application must be completed and turned into the Visitor Control Center (VCC) a minimum of 72 hours prior to the required access to Buckley AFB. All Contractor employees or

Subcontractor employees requiring access to Buckley AFB for more than 30 days will be allowed to obtain a DBIDs badge. Those employees requiring less than 30 days access are required to be submitted on an entry authorization list (EAL) prior to accessing the base. The applications must be completed and turned into the Visitor Control Center (VCC) no later than 72 hours prior to the required access to

Buckley AFB. The required applications are included in Technical Exhibit 4.

1.4.5.2.1 Base Access Management. Installation security is a critical priority and must be maintained by all parties involved. The following requirements apply and shall be adhered to: The contractor shall be responsible for all sub-contractors and their base access. At a minimum, the contractor shall maintain accountability of all employees (to include sub-contractors) that require access to the installation. This includes, but not limited to; day-to-day access (work orders), DBIDS applications/ID’s, and EAL authorizations. The contractor shall designate a primary and alternate point of contact for all base access matters. The designated appointees shall be identified in writing to the COR and Contracting Officer. At a minimum, the designated appointees shall meet with the COR (or designated staff) to review and manage the base access. The contractor shall be responsible for developing and maintaining a tracking mechanism that accurately captures all levels of base access by employees.

1.4.5.2.2 Lost/Missing DBIDS ID Card. The contractor shall be responsible for returning all issued

DBIDS ID cards to the COR or Base Visitors Center prior to final payment of the contract. For each lost/missing DBIDS ID card the contractor shall be responsible for completing the necessary police report/report of survey to document the lost/missing ID card.

1.4.5.2.3 Contract Closeout/DBIDS Value. The value of each DBIDS ID card is assessed at $500.00. For each lost/missing ID card the contractor fails to return, the amount of $500.00 will be reduced from the contractor’s final payment. The per card amount is non-negotiable. During the closeout process, the COR

(or designated staff) and/or Contracting Officer shall meet with the contractor’s designated representative to complete a final reconciliation of all members that required base access. The total number of DBIDS

ID cards missing, multiplied by $500.00, will calculate the total amount to be deducted from the contractor’s final payment. At no time will payment be made to the contractor where the value of the outstanding ID cards exceeds the value of the unpaid contract balance. Example: the unpaid balance of a contract is $50,000.00 and the contractor has 100 outstanding DBIDS ID cards (100 x $500 =

$50,000.00); payment requests will be denied.

1.4.5.2.4 Contractor Performance Assessment Rating System (CPARS). The contractor’s positive or negative base access management may be annotated in the contractor’s final CPARS evaluation.

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date. AT Level

I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the

COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force Infrastructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable

Air Force/ANG policy.

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Advanced Distributed Learning Service (ADLS). All contractor employees and associated sub-http://jko.jten.mil/ contractor employees assigned to work on a Government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD IAA

CyberAwareness, Protecting Sensitive Information, Force Protection, etc.). ADLS website:

https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFMAN 17-1301 within 180 days of the start of contract performance.

1.4.5.9 Reserved.

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation

Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive

(DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC

PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call).

The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.5.12 Reserved.

1.4.5.13 Reserved.

1.4.5.14 Reserved.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM) - The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering

Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are

Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-

Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media

(i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Reserved.

1.4.13. Data Rights. The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

1.4.14. Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AAAHC Accreditation Association for Ambulatory Health Care

AT/OPSEC Antiterrorism/Operational Security

BI Background Investigation

CM Contract Manager

COR Contracting Officer Representative

CUI Controlled Unclassified Information

DA Department of the Army

DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

DSG Drill Status Guardsman

ER Electronic Record

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army

HSPD Homeland Security Presidential Directive

IA Information Assurance

IS Information System(s)

KO Contracting Officer

NGB National Guard Bureau

OCI Organizational Conflict of Interest

OHWS Optimizing the Human Weapon System

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

RSD Regularly Scheduled Drill

SCR Service Contract Reporting

SSN Social Security Number

TE Technical Exhibit

USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary indoor workspace for the contractor to perform services outlined in this PWS which may include desk space, telephones, and other items necessary to maintain an office environment, only to the extent needed to perform on the contract. Technical Exhibit 4 details the gym equipment that the Government has available for the Contractor’s use in performance of this contract. The gym equipment is community equipment that pilots not under treatment of the OHWS contractor can use at their leisure, and will not be under contractor control.

3.2 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount, and turning off light switches and other electrical fixtures when not in use.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 PII compliant software to perform all functions and communication of Electronic Records (ER).

4.1.2 Equipment to meet the technical needs of the program. At a minimum, the Contractor must have treatment surfaces and specific exercise equipment to test the strength of the muscles attached to the spinal column and strengthen the spine in a preventative and safe manner and to perform the post-flight treatments as described below. The contractor shall provide FDA approved physical strengthening machines that can effectively rehabilitate the lumbar, thoracic, and cervical spine and strengthen/isolate the muscles of the neck and back.

4.2 Reserved.

4.3 Reserved.

5.0 Requirements: The contractor shall provide:

5.1 Required Services. All required services under this section of the PWS shall be performed by personnel qualified in one or more of the specialties listed section 5.2 of the PWS.

5.1.1 The Contractor shall perform and include the following: initial assessment of each aircrew, care for aircrew who individually seek the services of OHWS specialist; subject matter expertise concerning pre-habilitation evaluation/assessment, injury prevention, accommodation processes and implementation, ergonomic assessment and implementation, remedial training, optimized performance physical training (e.g. strength and conditioning for fighter aircrew), and post-flight treatments.

5.1.2 Ultimate control of members’ medical referral activity is retained by the member, with oversight and management by squadron medical personnel, if required, and only at the discretion of the military member. Information pertaining to a referred patient, from flight physician or personal physician will be kept in PII compliant Electronic Records (ER).

5.1.3 Each rated pilot shall receive an initial evaluation within 1 week of Flight MD referral. The

Contractor will provide a confidential evaluation and assessment to the COR and Flight Medicine

Physician or other valid military medical provider within 15 calendar days following the initial appointment. Follow up appointments will be based on need, pre-habilitation plans, and any potential coordination with members’ military and/or civilian healthcare team. This data shall be provided in the report required in Section 5.1.6.1 and shall track the referral date from flight medicine, when the assessment was conducted, and when the report was submitted to the COR.

5.1.4 Primary Pre-habilitation or Primary Injury Prevention Services: The contractor shall be available to perform preventative exercise measures and pre-habilitation services to rated pilots of the 140WG during the hours of operations as described in section 1.4.1 above. Contractor shall provide specific non-invasive biometric and physiological evaluations annually to all pilots who participate in the OHWS program. Following biometric and physiological evaluations, contractor shall provide strength, conditioning and flexibility services, specific to the spinal musculature. The Contractor shall track the evaluations and provide the data as part of the reporting required in Section 5.1.6.1. Additionally, the

Contractor will provide the means for pilots to schedule video-teleconferenced appointments in order to maximize the participation of pilots who are Drill Status Guardsmen (DSG), or if social-distancing measures are in effect. The Contractor shall not provide services to injured pilots.

5.1.5 Post-flight Treatments: The contractor shall be available to perform just-in-time post-flight treatments to aircrew returning from daily flying exercises. Acceptable treatment methods must be pre-approved by the Flight Medicine Physician and designed for the specific needs of each customer with the goal of speeding up recovery times and enhancing the benefits received from the other forms of treatment they are prescribed. Most days there will be two rounds of sorties. After the First and Second round of sorties, the Contractor shall provide a Post-Flight Flex Time, minimum of 60 minutes, but no longer than 90 minutes, that will allow for members to be seen after flying to tend to any immediate flying related muscle strain or problems. Typically, there are eight pilots flying in the first sorties of the day,and six in the second sorties. Post- Flight Flex Time shall be based off of the scheduled land time of each round of sorties per day. The Post - Flight Flex Time shall begin no later than 30 minutes after the scheduled land time of each sortie. These scheduled times will allow and account for “Walk-ins” if there is a low demand for immediate triage during the Post-Flight Flex Time. A contractor employee shall be available during these times to provide post-flight treatments to pilots returning from their sortie. These services and appointments shall be tracked and the data provided as part of the monthly report required in Section 5.1.6.1.

5.1.6 Reporting

5.1.6.1 Contractor shall provide confidential reporting to the COR and 140WG Medical Personnel with strength and conditioning and pre-habilitation results. The Contractor shall track data points of all pilots who are currently being followed in the preventative program. Due no later than the final business day of each month, the Contractor shall provide the COR a status report which shall include an aggregate number and status/metrics. Reporting should provide normative data, utilization, and any other pertinent data sufficient to determine whether the Contractor is meeting the performance requirements. This report shall include all data required in paragraphs 5.1.3, 5.1.4, and 5.1.5.

5.1.6.2 No later than the last business day of each month, the contractor shall produce a Preventative

Exercise report, marked Controlled Unclassified Information (CUI), to the COR, squadron leadership, and flight medicine. This report shall include: pilot participation, strength and conditioning progress, new preventative exercise measures, and normative data. The preventative exercise data will be reported anonymously to protect members PII.

5.1.7 Contractor shall continually record all members’ attended sessions and progress using standard commercial methods/practices and documentation on PII compliant ER. Contractor shall provide chart notes for program services provided and included in the monthly report required by paragraph 5.1.6.1.

5.1.8 The Contractor will be given a list of 140WG rated members authorized for pre-habilitation services. The Contractor shall only provide pre-habilitation services for these individuals.

5.1.9 The Contractor shall manage client appointment schedules and respond to appointment requests

NLT 24 hours after receipt. The Contractor shall also report all pilots who fail to attend their scheduled appointments to the COR within two business days.

5.1.10 Scheduling shall be flexible enough to allow for client rescheduling/substitution as needed with little or no notice.

5.1.11 Housekeeping services shall be provided by the Contractor in the immediate work area.

5.2 Special Qualifications:

5.2.1 Contractor employed Physical Therapists, Strength and Conditioning Specialists, and Athletic

Trainers shall be physically able to demonstrate all prescribed exercises/techniques and be able to lift and manipulate loads and plates up to 25 kilograms.

5.2.2 Physical Therapists must be current Licensed Physical Therapists by a state sponsored Physical

Therapy Association and shall hold a degree from an American Physical Therapy Association (APTA) accredited institution specifically for “Physical Therapy”. Physical Therapists must have a minimum of one year clinical experience. Spine focused clinical work is preferred with the capability of soft tissue manipulation. Physical Therapists shall possess current certification in basic Cardiopulmonary

Resuscitation (CPR) to include Automated External Defibrillator (AED) training. Physical Therapists shall have a NSCA or USAWA certification for strength and conditioning.

5.2.3 Strength and Conditioning Specialists must possess a minimum of a Bachelor’s Degree in an accredited exercise science, health science, or physical education-related discipline. A minimum of five

(5) years of experience is required. The contractor shall possess and maintain current certification by the

National Strength and Conditioning Association (NSCA) as a Certified Strength and Conditioning

Specialist (CSCS). Maintenance of this certification shall be an enduring element of the requirement.

Demonstrated sustained experience working with elite athlete populations is required. Creditable specialized experience includes: developing long and short- range planning and coordination of sport/mission specific performance programs resulting in attributable results with National Guard pilots, other Military organizations, or professional level elite athletes (Division I Collegiate, Olympic, etc).

5.2.4 Athletic Trainers must be currently Licensed Athletic Trainers by a state sponsored association, have a current Athletic Trainer (AT) Certification from the National Athletic Trainers’ Association

(NATA), and hold a degree from an NATA accredited institution specifically for “Athletic Trainer”.

Athletic Trainers shall have at least one year of clinical experience. Spine focused clinical work is preferred. Athletic Trainers shall possess current certification in basic CPR to include AED training.

Contractor Athletic Trainers shall have a NSCA or USAWA certification for strength and conditioning.

5.2.5 Contractors are not required to provide all three of the specialties listed in this section of the PWS, but are required to offer at a minimum Physical Therapy and Strength and Conditioning,

5.3 Contract Assumptions:

5.3.1 There are a total of 25-35 pilots that will receive care under this contract.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of

Publication

Mandatory or

Advisory

Website

Federal Acquisition Regulation Mandatory https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition

Regulation Supplement

Mandatory http://www.acq.osd.mil/dpap/dars/dfarspgi/current/i ndex.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) Mandatory https://www.defensetravel.dod.mil/site/travelreg.cf m

DoDM 1000.13-M-V1

DoD Identification (ID) Cards

(Enclosure 2, paragraph 3.b)

01/23/2014

(Change 1:

07/28/2020)

Advisory http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing

Standards (FIPS) Publication 201-2

Personal Identity Verification (PIV) of Federal Employees and

Contractors

(paragraph 9)

August 2013 Advisory http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.20

1-2.pdf

DoDM 5200.2 Procedures for the

DoD Personnel Security Program

(PSP)

04/03/2017 Advisory https://www.esd.whs.mil/Directives/issuances/dodm

DoDI 5200.46

DoD Investigative and Adjudicative

Guidance for Issuing the Common

Access Card (CAC)

09/09/14

(Change 1:

05/04/2018)

Advisory https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential

Directive (HSPD)-12

Policy for a Common Identification

Standard for Federal Employees and

Contractors

08/27/2004 Advisory https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11

Department of Defense Privacy and

Civil Liberties Programs

01/29/2019

Advisory https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R

Department of Defense Privacy

Program

05/14/2007 Advisory https://www.esd.whs.mil/Directives/issuances/dodm https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/

DoDD 8140.01

Cyberspace Workforce Management

10/05/2020

Advisory https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M

Information Assurance Workforce

Improvement Program

12/19/2005

(Change 4:

11/10/2015)

Advisory https://www.esd.whs.mil/Directives/issuances/dodm

DoD 5220.22-M

National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006

(Change 2:

05/18/2016)

Advisory https://www.esd.whs.mil/Directives/issuances/dodm

AFI 10-245

Antiterrorism

03/28/2013

(Certified current

03/30/2017)

Advisory https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&seri es=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 Advisory https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&seri es=-1&modID=449&tabID=131

AFMAN 31-113

Security Forces Standards and

Procedures

03/05/2013

Change 1:

12/02/2015

Advisory https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&seri…