Statement of Work

Pest Control Services

Santa Fe Indian Health Center and Satellite Clinics

PURPOSE

The purpose of this contract is to provide comprehensive, Integrated Pest Management (IPM) services for all designated healthcare facilities, administrative buildings, maintenance facilities, parking areas, grounds, outbuildings, and other associated Government-owned or leased properties.

The Contractor shall provide all management, supervision, labor, materials, pesticides, equipment, vehicles, tools, safety equipment, monitoring devices, documentation, reporting, disposal services, permits, licenses, transportation, and incident response necessary to perform complete pest management services.

The Contractor shall furnish all resources required to prevent, monitor, identify, control, eliminate, and document pest activity while minimizing risk to patients, staff, visitors, contractors, medical operations, and the environment.

No Government-furnished labor, equipment, tools, pesticides, traps, vehicles, monitoring devices, or pest control supplies shall be provided.

SERVICE LOCATIONS

The Contractor shall provide all labor, supervision, transportation, materials, equipment, tools, pesticides, monitoring devices, trapping devices, reporting, documentation, and management necessary to perform comprehensive Integrated Pest Management (IPM) services at the following facilities.

Primary Service Locations

Facility Physical Address:

Santa Fe Indian Health Center 1700 Cerrillos Road, Santa Fe, NM 87505

Maintenance Building 1700 Cerrillos Road, Santa Fe, NM 87505

Business Office Building 1700 Cerrillos Road, Santa Fe, NM 87505

Dental Building 1700 Cerrillos Road, Santa Fe, NM 87505

OEHE Office Building 1700 Cerrillos Road, Santa Fe, NM 87505

San Felipe Health Clinic 4 Cedar Street, San Felipe Pueblo, NM 87001

The Contractor shall provide services to all occupied spaces, mechanical spaces, utility rooms, storage areas, loading docks, crawl spaces, attics, basements, maintenance areas, parking lots, landscaped areas, sidewalks, dumpster locations, and all associated outbuildings located at each facility.

The Government reserves the right to add or delete facilities within the service area during the period of performance through contract modification.

FACILITY INVENTORY AND SQUARE FOOTAGE

The estimated service area covered under this contract is approximately 98,448 square feet.

Facility Inventory

Facility Approximate Square Footage Frequency

Santa Fe Indian Health Center 84,025 SF Monthly

Maintenance Building 1,800 SF Monthly

Business Office Building 3,920 SF Monthly

Dental Building 3,067 SF Monthly

OEHE Office Building 3,196 SF Monthly

San Felipe Health Clinic 2,440 SF Monthly

Total Covered Area

Total Estimated Square Footage: 98,448 SF

The square footage is provided for informational purposes only. Contractors are responsible for field verification of conditions and shall provide all services necessary to achieve the performance requirements of this contract regardless of minor variations in square footage.

FACILITY OPERATING HOURS

The Contractor shall perform services during normal business hours unless otherwise approved by the Contracting Officer Representative (COR) or designated Point of Contact.

Facility Hours of Operation

Santa Fe Indian Health Center Monday-Friday, 8:00 AM – 6:00 PM

Maintenance Building Monday-Friday, 8:00 AM – 5:00 PM

Business Office Building Monday-Friday, 8:00 AM – 5:00 PM

OEHE Office Building Monday-Friday, 8:00 AM – 5:00 PM

Dental Building Monday-Friday, 8:00 AM – 5:00 PM

San Felipe Health Clinic Monday-Friday, 8:00 AM – 4:00 PM

Services shall be coordinated to minimize disruption to patient care, clinical operations, and administrative activities.

SCOPE OF SERVICES

The Contractor shall provide comprehensive pest management services including, but not limited to:

Insect Control

• Ants

• Cockroaches

• Flies

• Mosquitoes

• Gnats

• Moths

• Beetles

• Silverfish

• Earwigs

• Crickets

• Fleas

• Ticks

• Bed Bugs

• Lice

• Wasps

• Hornets

• Yellow Jackets

• Bees (when posing a safety hazard)

• Spiders

• Scorpions

• Stored Product Pests

Rodent Control:

• Mice

• Rats

• Pack Rats

• Ground Squirrels

• Gophers

• Voles

• Other nuisance rodents

Wildlife and Nuisance Animal Control

Where allowed by law and applicable permits:

• Skunks

• Mice

• Bats

• Raccoons

• Opossums

• Rabbits

• Feral animals

• Nuisance birds

• Prairie Dogs (if applicable)

• Other wildlife creating health or safety hazards

Structural Pest Control

Termites

• Carpenter Ants

• Carpenter Bees

• Wood-Destroying Organisms

• Other structural pests

Exterior Pest Management

• Parking lots

• Sidewalks

• Loading docks

• Mechanical yards

• Dumpster areas

• Utility corridors

• Drainage areas

• Building perimeters

• Landscaping adjacent to facilities

OBJECTIVES

The Contractor shall:

• Prevent pest infestations.

• Eliminate existing infestations.

• Protect patients, staff, visitors, and property.

• Minimize pesticide exposure.

• Utilize Integrated Pest Management (IPM) principles.

• Maintain healthcare facility compliance standards.

• Reduce environmental impacts.

• Provide rapid response for urgent pest situations.

PERIOD OF PERFORMANCE

The contract shall consist of:

One (1) Base Year (10/01/2026 – 09/30/2027)

Four (4) One-Year Option Periods

Services shall be continuous throughout the period of performance.

APPLICABLE REGULATIONS, STANDARDS, AND GUIDELINES

The Contractor shall comply with the latest versions of all applicable regulations and standards including:

• Federal

• Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)

• EPA Pesticide Registration Requirements

• Occupational Safety and Health Administration (OSHA)

• Hazard Communication Standard (29 CFR 1910.1200)

• CDC Healthcare Infection Prevention Guidelines

• Resource Conservation and Recovery Act (RCRA)

• National Environmental Policy Act (NEPA) where applicable

Healthcare Standards

• Joint Commission Environment of Care Standards

• Joint Commission Infection Prevention and Control Standards

• Centers for Medicare and Medicaid Services (CMS) Requirements

• Healthcare Facility Accreditation Standards

State and Local

• State Pest Control Licensing Requirements

• State Environmental Regulations

• Local Health Department Requirements

• Tribal Regulations (where applicable)

Industry Standards

• Integrated Pest Management (IPM) Principles

• National Pest Management Association (NPMA) Best Practices

• ANSI/ASSP Safety Standards

• EPA IPM in Healthcare Facilities Guidance

CONTRACTOR RESPONSIBILITIES

The Contractor shall:

• Provide All Personnel

• Licensed Pest Control Technicians

• Supervisors

• Certified Applicators

• Wildlife Control Specialists

• Emergency Response Personnel

Provide All Equipment

Including but not limited to:

• Vehicles

• Sprayers

• Bait stations

• Rodent stations

• Traps

• Monitoring devices

• Thermal remediation equipment

• HEPA vacuums

• Ladders

• Personal protective equipment (PPE)

• Inspection equipment

Provide All Materials

Including:

• Pesticides

• Rodenticides

• Insecticides

• Biological controls

• Baits

• Traps

• Monitoring devices

• Repellents

• Exclusion materials

Maintain Licenses

The Contractor shall maintain all required:

• Business licenses

• Pest control licenses

• Applicator certifications

• Wildlife permits

• Vehicle registrations

• Insurance coverage

INTEGRATED PEST MANAGEMENT (IPM)

The Contractor shall implement a comprehensive IPM program.

The Contractor shall prioritize:

1. Inspection

2. Monitoring

3. Identification

4. Exclusion

5. Sanitation Recommendations

6. Mechanical Controls

7. Physical Controls

8. Biological Controls

9. Least-Risk Chemical Controls

Chemical treatment shall only be used when non-chemical controls are insufficient.

INSPECTIONS

The Contractor shall perform:

Monthly Comprehensive Inspections

Including:

• Interior spaces

• Mechanical rooms

• Utility rooms

• Kitchens

• Food service areas

• Storage areas

• Patient care areas

• Administrative offices

• Crawl spaces

• Attics

• Exterior grounds

Quarterly Detailed Facility Assessments

Including:

• Trend analysis

• Root cause identification

• Recommendations

Annual Facility-Wide Assessment

Including:

• Program review

• Risk assessment

• Improvement recommendations

ROUTINE SERVICE REQUIREMENTS

Monthly services shall include:

• Inspection

• Monitoring

• Trap maintenance

• Bait station maintenance

• Treatment activities

• Documentation

• Corrective action recommendations

All monitoring devices shall be numbered and mapped.

EMERGENCY RESPONSE SERVICES

The Contractor shall provide emergency pest response services.

Examples include:

• Bed bugs

• Lice outbreaks

• Rodent infestations

• Swarming insects

• Aggressive stinging insects

• Wildlife intrusion

• Pest-related infection control concerns

Response Time:

Priority Response Requirement

Emergency Within 4 Hours

Urgent Within 24 Hours

Routine Within 72 Hours

BED BUG MANAGEMENT (if applicable)

The Contractor shall provide:

• Inspection

• Canine detection (if available)

• Monitoring

• Heat treatment

• Chemical treatment

• Follow-up inspections

• Clearance inspections

Occupied patient rooms shall not be treated without Government approval and coordination.

LICE MANAGEMENT (if applicable)

• The Contractor shall provide:

• Inspection

• Identification

• Treatment recommendations

• Environmental control measures

• Follow-up inspections

RODENT MANAGEMENT

The Contractor shall:

• Inspect all facilities

• Maintain exterior bait stations

• Maintain interior monitoring devices

• Seal entry points where feasible

• Remove carcasses

• Document activity

WILDLIFE MANAGEMENT

The Contractor shall:

• Remove nuisance wildlife

• Comply with state and tribal regulations

• Relocate or dispose of wildlife as legally permitted

• Provide exclusion recommendations

PESTICIDE USE REQUIREMENTS

All pesticides shall:

• Be EPA registered

• Be used according to label instructions

• Be approved for healthcare environments

• Be applied by certified applicators

Preference shall be given to:

• Boric acid

• Silica products

• Insect growth regulators

• Bait formulations

• Reduced-risk pesticides

SAFETY REQUIREMENTS

The Contractor shall:

• Follow OSHA requirements

• Maintain SDS documentation

• Use appropriate PPE

• Secure treatment areas

• Post warning signs

• Protect patients and staff

ENVIRONMENTAL REQUIREMENTS

The Contractor shall:

• Prevent environmental contamination

• Protect water sources

• Properly dispose of waste

• Follow EPA requirements

• Minimize pesticide usage

REPORTING REQUIREMENTS

After each service visit, the Contractor shall provide a service report including:

• Date and time

• Technician name

• Areas serviced

• Pest activity observed

• Monitoring results

• Corrective actions

• Pesticides used

• EPA registration numbers

• Quantities applied

• Recommendations

Reports shall be submitted within 3 business days to the designated POC or COR.

SAFETY DATA SHEETS

Prior to use of any pesticide, the Contractor shall provide:

• Current SDS

• Product labels

• EPA registration information

Approval by the Contracting Officer Representative (COR) may be required before use.

QUALITY CONTROL PROGRAM

The Contractor shall maintain a written Quality Control Plan that includes:

• Inspection procedures

• Corrective action procedures

• Complaint resolution

• Follow-up verification

• Continuous improvement measures

TRAINING REQUIREMENTS

Contractor personnel shall receive training in:

• IPM

• Healthcare facility pest management

• OSHA requirements

• Hazard communication

• Infection prevention

• Pesticide application

• Emergency response

CONTRACTOR DELIVERABLES

The Contractor shall provide:

• Licenses and Certifications

• Insurance Certificates

• Quality Control Plan

• Integrated Pest Management Plan

• Emergency Response Plan

• Monthly Service Reports

• Quarterly Trend Reports

• Annual Program Review

• SDS Library

• Technician Training Records

PERFORMANCE STANDARDS

The Contractor shall maintain facilities substantially free of pest activity.

Performance metrics:

Requirement Standard

Scheduled Services 100% Completion

Emergency Response Within 4 Hours

Urgent Response Within 24 Hours

Monthly Reports Within 3 Business Days

Licensing Compliance 100%

SDS Availability 100%

Follow-Up Services Within 5 Business Days

GOVERNMENT SURVEILLANCE

The Government may monitor performance through:

• Random inspections

• Accompanied inspections

• Documentation reviews

• Complaint tracking

• Performance evaluations

• Quality assurance inspections

CONTRACTOR-FURNISHED ITEMS

The Contractor shall furnish all:

• Labor

• Supervision

• Equipment

• Vehicles

• Pesticides

• Traps

• Monitoring devices

• PPE

• Tools

• Documentation

• Software

• Communications equipment

• Transportation

• Disposal services

No Government-furnished property is anticipated.

ACCEPTANCE

Services shall be considered acceptable when:

• Scheduled services are completed.

• Reports are submitted.

• Pest activity is effectively managed.

• Safety requirements are met.

• Regulatory compliance is maintained.

• Performance standards are achieved.

Additional notes:

Contractor to work with COR or designated Housekeeping Department Point of Contact (POC) on any work orders, requests, coordinating services and any notification regarding pest control.

Contractor to provide service report/sign-in sheets for each location and list all services and dates provided at the location.

End