Attachment 1 - Statement of Work.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (Freezer Maintenance)

GENERAL INFORMATION

Title of Project:

Freezer Maintenance Contract fot the Porter Neuroscience Buildings 35 35A, Bldgs. 10 and 49.

Statement of Need and Purpose:

The purpose of this acquisition is to aquire a preventive maintenance agreement on all the freezers located in Bldg. 35, 35A, 49, and 10 at 9000 Rockville Pike, Bethesda MD 20892.

Background Information and Objective:

The National Institute of Neurological Disorders and Stroke (NINDS) is a part of the National Institutes of Health (NIH), conducting research into the causes, treatment, and prevention of neurological disorders and stroke. In efforts to seek fundamental knowledge about the brain and nervous system and to use that knowledge to reduce the burden of neurological disease.

Anticipated Period of Performance:

Base Period: 7/15/2023 – 7/14/2024

Option Period One: 7/15/2024 – 7/14/2025

Option Period Two: 7/15/2025 – 7/14/2026

Option Period Three: 7/15/2026 – 7/14/2027

Option Period Four: 7/15/2027 – 7/14/2028

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personel, materials, equipment, not otherwise provided by the government as needed to perform the statement of work below.

Specific Requirements:

The Porter Neuroscience facility has 276 freezers, Bldg. 49 has 7 freezers, and Bldg. 10 has 50 freezers for a combined total of 333 freezers that require maintenance. Specific brands are Panasonic, Sanyo, Thermo Fisher, Revco, and Symphony freezers. The contractor must provide:

• Two (2) annual Preventive Maintenance Inspections, inclusive of calibration, shall be provided for each freezer. Each inspection shall be conducted every 6 months.

• An Inspection/Calibration Sticker shall be affixed to each unit at time of each inspection.

• All documentation shall be completed according to Good Documentation Practices (GDP) and provided to the Government.

• Electronic copies (PDF) of all inspection reports shall be provided to the Government within 3 business days of service being provided. The report, at a minimum, shall include the list of problems and the corrective actions taken, inspection data, and calibration data.

• Emergency repairs shall include providing parts on weekends and holidays if parts are available.

• 24/7 Technical Assistance, including emergency contact information / hotline and in person inspection, in the event of a freezer failure, shall include evenings and weekends.

• A Free Loaner freezer shall be provided if needed. The ability to supply free loaner equipment in the event of freezer failure (which requires repairs off campus) is required.

The following are the steps required for a Preventive Maintenance inspection:

1. Calibration of temperature display utilizing NIST certified instruments.

2. Inspections of gaskets, door seals, latch operation, alignment and proper closure.

3. Remove any frost/ice build-up around gasket and doors.

4. Verification of supply voltage to be within 10% of nameplate's voltage rating.

5. Inspect alarm system, and alarm battery where applicable.

6. Record alarm set points and verify.

7. Inspection of line cord and cord cap for frayed wires, degraded insulation and proper cord cap configuration.

8. Inspection of door heater.

9. Inspection of drain pan for leaks or restrictions, if applicable.

10. Inspection of compressor for amperage draw, to insure it is within manufacturer's specifications

11. Unit Inspection for abnormal sounds such as rattles or excessive noise.

12. Clean condenser filter and coils.

13. Inspect condenser fan motors, condenser cabinet and piping insulation integrity.

14. Inspect refrigeration's heat exchange.

15. Record inner stage temperature, if applicable.

16. Inspect evaporator fan for proper operation and excessive ice buildup.

17. Inspect defrost timer for proper operation.

18. Inspect drain heater for proper operation.

19. Inspect sub-doors or sub-lids for breaks, cracks and alignment.

20. Inspection of oil level.

21. Record ambient temperature of equipment room.

The Contractor must also:

• Provide a minimum of one (1) year warranty on all repairs completed.

• Guarantee parts for Ninety (90) days from the date that the equipment is serviced. This guarantee is limited to the Services requested on the initial work order and the parts and labor used in performing those repairs as listed on the final invoice. If the same failure reoccurs within the 90 day guarantee period, Contractors sole responsibility shall be to complete the repair of the original defect; if additional parts are required, Government will be charged and agrees to pay for those additional parts. Only the labor will be provided at no additional charge under the guarantee. All repair work to be completed during normal working hours (from 8:00 AM to 5:00 PM local prevailing time, Monday through Friday), including weekends. Should this require emergency service, the Contractor has to repair within 48 hours up to 4 days.

LEVEL OF EFFORT:

All Field Service Engineers shall have completed the required training and be certified by the manufacturer. Contractor shall produce copies of these certificates for the field personnel that service the National Institutes of Health for verification of eligibility to perform this service, if requested.

GOVERNMENT RESPONSIBILITIES

The Government will provide contractor with access to government facilities and identify the locations where equipment exist. The Government will identify for the contractor of any federal holidays or other times when access may be restricted.

DELIVERY OR DELIVERABLES

The Contractor shall provide two (2) preventive maintenance inspections per year, which includes calibration, for all freezers. The first inspection shall be due within 30 days of award.

Electronic copies (PDF) of all inspection reports shall be provided to the government within 3 business days of service being provided. The report at a minimum will include a list of problems and the corrective actions taken, inspection data, and calibration data.

PLACE OF PERFORMANCE

The place of performance shall be the NIH Main Campus, 9000 Rockville Pike, Building 35/35A, 10 and 49, Bethesda, MD 20892

OTHER CONSIDERATIONS

Travel:

Contractor travel will not be reimbursed as part of the SOW.

Key Personnel:

All Field Service Engineers shall have completed the required training and be certified by the manufacturer. Contractor shall produce copies of these certificates for the field personnel that service the National Institutes of Health for verification of eligibility to perform this service upon request.

Information System Security Plan:

Service technicians shall have to be cleared at the commercial vehicle inspection station on

9000 Rockville Pike, Bethesda, MD to gain access to the premises.