Attachment 1 - SOW - Ford Vehicle Maintenance and Repair.pdf

STATEMENT OF WORK

FOR

VEHICLE MAINTENANCE SERVICES

2 September 2025

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment, supplies, and labor necessary for Vehicle Maintenance services to be performed for the 823d RED HORSE Squadron (823 RHS). The contractor shall provide services in accordance with the Blanket Purchase Agreement (BPA) after confirming the caller is on the authorized list and services associated with the call/request for service will result in a cost which is over the established threshold of $2,500.00 IAW the approved price list. The contractor shall accomplish all vehicle maintenance tasks outline in this Statement of Work (SOW). Calls for services by callers not on the authorized list, or those which will result in a cost of less than $2,500.00 shall not be completed IAW this BPA. The contractor shall be within an 80 mile radius of Hurlburt Field.

1.1. Description of Service

Calls shall be determined as accepted and authorized for the BPA only if the caller is on the authorized caller list for the BPA, the amount on the quote has been agreed to by the contractor and the caller as accurate for the job determined IAW the approved price list and the amount of the job will be more than $2,500.00 and less than $25,000.00.

1.1.1. The contractor shall accomplish all vehicle maintenance tasks to include the following:

1.1.2. Diagnose and Troubleshooting. The contractor shall diagnose and troubleshoot the vehicle at the request of 823d RHS. The contractor may teardown the vehicle only to the extent necessary to diagnose the source of the malfunction in order to provide a quote for repair. All work shall be accomplished at the contractor’s facility. All work shall be completed in accordance with Manufacturer specifications and all pertinent OSHA, local, state and Federal regulations. After diagnosing the extent of repairs necessary, the contractor shall provide quotes in writing to the authorized caller prior to commencement of work.

1.1.2.1. The troubleshooting, or tear down and quote, procedure shall be completed by the contractor at a set rate per hour as listed in the approved price list at a number of hours standard for the complexity of the problem to be diagnosed. The maximum amount of hours for troubleshooting, or tear down and quote shall be agreed upon between the Government and contractor upon receipt of the authorized call and noted in the call register. If the numbers of hours for this procedure are to be exceeded, the contractor shall call the authorized caller and increase the number through mutual agreement.

1.1.2.1.1. - The contractor shall provide the authorized caller a quote citing the following:

- Call Number (provided by the authorized caller, Date and Authorized Caller name

- Total amount of hours to be invoiced for troubleshooting, tear down and quote.

- Estimated hours to complete the repair at the labor rate in the Approved Price List

- Listing of any individual part or components used for repairs.

- Breakout of any other fees not covered under labor or materials

- Date when repairs are estimated to be completed

1.2. Vehicle Repairs. The contractor shall provide upon receipt of an authorized call, all parts, equipment, tools, and associated labor to repair all vehicles listed in Attachment 1 “Vehicle Listing”.

1.2.1. The contractor shall provide and install approved parts and shall repair the units in accordance with the manufacturer’s technical specifications.

1.2.2. The contractor shall, in strict accordance with manufacturer’s technical data and approved procedures, perform an operator’s check to determine after the repair is completed, if the unit is functioning in accordance with the manufacturer’s specifications.

1.2.3. The contractor shall clear all alarms, vehicle fault code, and restore to normal operations.

1.2.4. The contractor shall perform an operator’s check on all components of the repair.

1.2.5. The contractor shall not utilize salvaged parts.

1.3. Transportation The Government will transport the vehicle(s) to the contractor’s facility within 80 miles of Hurlburt Field, FL.

1.3.1 The Government will upon acceptance of the repairs transport equipment back to Hurlburt Field, FL.

2. Deliverables.

2.1. Parts and Repair Documentation. The contractor shall provide to the customer, written documentation identifying all repairs completed and any applicable warranties provided.

2.1.1. The contractor shall provide to the customer a schedule of routine maintenance they may need to be accomplished to prevent the mishap in the future.

3. Government Furnished Property. The contractor shall have a system of control to receive and maintain custody until the equipment is returned to the government. The contractor shall be responsible for any damage/theft to the vehicle above normal wear and tear.

4. GENERAL INFORMATION

4.1. Contractor Personnel.

4.1.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work.

4.2. Re-performance of Service. When service performed does not conform to contract requirements, the contractor shall perform or re-perform the service in conformity with contract specifications at no additional cost to the government.

4.3. Government Remedies. The contracting officer shall follow FAR 52.212-4(a), Inspection and Acceptance Clause, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. Hours of Operation: Weekly pick-ups and deliveries shall be performed Monday through Friday excluding all military holidays between the hours of 0830 to 1500.

4.5. Physical Security. The contractor shall ensure no government owned or controlled real or personal property is damaged during any service provided under the contract. The contractor will be responsible for the repair or replacement of any government property damaged by the contractor at no expense to the government.

4.6. Contractor/Employee Base Pass and Identification, Special Clearances, and Vehicle Passes.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. The Security Police Pass and Identification Office, located in building 90210, issues these forms. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

The Contractor shall be required to complete the following forms (to be provided at the pre-performance conference) in order for employees to gain access to the installation:

a. Contractor Employee Listing

b. Hurlburt Field Contractor Access Badge Affidavit (CAB)

c. Department of Homeland Security Form I-9 (DHS I-9)

4.6.1. The Contractor Employee List. This form shall list every employee requiring access.

Once completed, email the list to the customer in EXCEL or WORD format.

4.6.1.1. Upon notification that the Employee List has been forwarded to the Visitor Control Center, the other two forms (DHS I-9 & CAB) shall be completed and hand carried to the Visitor Control Center by the employee. If everything is in order, they will receive a contractor badge.

If an employee will be driving on Hurlburt Field they are required to provide a valid driver’s license, vehicle registration, and proof of insurance. NOTE: The section of the Visitor Control Center administrating this function is closed after 1400 (2:00 p.m.), therefore, employees must arrive prior to this time in order for their documentation to be processed.

4.6.1.2. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4.6.1.3. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Volume 1, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program Management, as applicable.

4.7. Driving License/On-base Requirements. The contractor and employees shall comply with base traffic regulations at all sites. The contractor shall ensure employees have a current and valid state/country driver’s license and government license for the type of vehicle being driven before allowing the employee to operate a government vehicle or personal vehicle on Hurlburt Field, Florida. Government vehicle licenses may be obtained through the appropriate base Logistics Readiness Sq and unit vehicle control officer.