Attachment 1 SOW.pdf
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- Attached to
- Giant Voice System Maintenance
- Solicitation number
- FA483026Q0027
About this file
Statement of Work Summary: Giant Voice System Preventative Maintenance at Moody AFB
This is a Statement of Work (SOW) for preventative maintenance, inspection, and repair services of the Giant Voice (GV) Emergency Mass Notification System at Moody Air Force Base, Georgia. The contract period runs from 15 July 2026 through 14 July 2031, consisting of a one-year base period and four one-year option periods. The contractor must conduct one annual preventive maintenance inspection (PMI) within 30 days of each contract year's start date. The inspection encompasses three base station locations (Command Post Building 115, Alternate Command Post Building 707, and 23 CS/SCOTR Shop Building 457), 11 Giant Voice siren poles with associated equipment, EMNS power supplies, REACT 5000 diagnostic systems, and all related radio and antenna equipment. Technician work includes performing quiet and functional tests at each siren location, verifying grounding, inspecting cabinets for corrosion, load-testing batteries (minimum 25 volts DC), checking charger DC voltage (approximately 30 volts DC), inspecting wires and circuit connections, ensuring speakers are free of debris, and verifying proper radio installation and antenna integrity. Software upgrades must be evaluated and installed as needed, with cost quotes requiring approval from 23 CS/SCXP NCOIC, 23 CS/SCOT NCOIC, and the Contracting Officer prior to installation.
The contractor must provide emergency call-out response within 24 hours and non-emergency response within five duty days, with extended response time to 48-72 hours permitted for emergency issues requiring field dispatch when local technicians are unavailable. Test and measurement data must be submitted electronically within five calendar days of work completion in Microsoft Word, Excel, or Adobe PDF format. A PMI results report and recommended repair quote (if necessary) must be submitted within five days of inspection completion to both 23 CS CS/SCXP NCOIC and 23 CS/SCOT NCOIC and the 23 CONS Contracting Officer. Work is performed at Moody AFB during normal duty hours (8:00 AM–5:00 PM, Monday–Friday) with prior coordination required for siren sounding and any planned system outages. Contractor personnel must be qualified technicians with experience on ATI Giant Voice equipment, maintain U.S. Secret clearance minimum, provide advance scheduling through 23 CS/SCOTR (312-257-9793), obtain base access approval 14 days in advance, comply with all OSHA and Air Force safety regulations, and provide warranty support for all hardware, software, and workmanship.
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Text version
CUI
STATEMENT OF WORK
FOR
GIANT VOICE SYSTEM
PREVENTATIVE MAINTENANCE INSPECTION & REPAIR
AT
MOODY AFB, GEORGIA
13 MARCH 2026
1. SCOPE
Maintenance and sustainment of Moody AFB Emergency Mass Notification System (EMNS) Giant Voice (GV). The work entailed will provide for properly provisioning a preventive maintenance schedule and actions to ensure the serviceability of the system. The contractor hereby agrees to perform all required maintenance to the Moody Giant Voice (GV) System and adhere to the standards in this statement of work (SOW).
1.1 OBJECTIVES
Conduct one annual Preventive Maintenance Inspections and system upgrades at Moody AFB during the contract year. All visits will be accomplished by technicians proficient in the type of work for inspecting and testing the entire EMNS system consisting of the following:
• 3 base station locations and equipment
- Command Post – Moody AFB (Bldg. 115)
- Alternate Command Post - Moody AFB (Bldg. 707)
- 23 CS/SCOTR Shop - Moody AFB (Bldg. 457)
• EMNS power supplies at each location
• Perform diagnostic testing at each siren location, which includes performing a quiet test and inspecting the condition of each siren pole and antenna
• Perform functional testing – Note: Sounding of the warning sirens is a necessary part of inspection procedures, to include public address and ATHOC. Note: Moody Command Post must have previously obtained approval to sound the sirens in advance of technicians arriving on base.
• Perform diagnostic tests REACT 5000 and associated computers.
• Ensure latest software upgrades are included and installed on each computer during the contract year. If there is a cost associated with the software upgrades, contact the 23 CS/SCXP NCOIC & 23 CS/SCOT NCOIC to discuss & determine criticality of software upgrades. A quote will be provided if needed after the PMI service to and approved by the 23 CS CS/SCXP NCOIC & 23 CS/SCOT NCOIC and the 23 CONS Contracting Officer prior to installation.
• All EMNS poles and Sirens (Quantity 11)
- Verify proper grounding at all siren sites
- Inspect interior and exterior of cabinet for corrosion
- Ensure inside of cabinet is clean and dry
- Load-test all batteries installed in siren battery cabinets to ensure they measure at least 25 volts DC at the RTU’s main circuit board
- Check charger’s DC voltage located on main circuit board voltage should measure approximately 30 volts DC
- Ensure all wires and circuit connections are secure and seated firmly
- Ensure speakers are free of animals and nesting materials
- Inspection of all radios installed within each siren control cabinet, its antenna and associated antenna cable, and all base station equipment.
- Verify proper grounding at all sites
- Inspection of all radios installed within each siren control cabinet, its antenna and associated antenna cable, and all base station equipment.
• Provide an emergency call-out within 24 hours and all non-emergency calls within 5 duty days. Routine issues are deemed less urgent, and a response within five duty days is acceptable for these cases. The vendor is expected to respond promptly to emergency requests, particularly during extreme weather conditions. For emergency issues that cannot be resolved over the phone and when the local technician is unavailable, the response time may be extended to 48-72 hours. In such cases, the Contractor will dispatch a field service representative.
1.2 DELIVERABLES
Provide test and measurement data for all work accomplished during each inspection visit.
Contractor will submit reports electronically to the 23 CS within five (5) calendar days of work completion. Reports shall be available in electronic format that is Microsoft Word, Microsoft Excel or Adobe PDF compatible.
2. ANNUAL INSPECTION AND ROUTINE CARE
Contractor will begin the annual inspection with a customer meeting to review the siren system service log and overall performance of the system over the past year. After completion of the preventative maintenance inspection (PMI), the contractor shall produce a recommended repair quote (if necessary), as well as a PMI results report on the condition of all inspected areas.
The repair quote will be submitted after the PMI service submitted to both the 23 CS CS/SCXP NCOIC & 23 CS/SCOT NCOIC and the 23 CONS Contracting Officer within 5 days after the inspection is completed and approved by the Contracting Officer prior to executing. The repair quote shall list all required parts/materials, and labor costs associated.
2.1 DAILY MONITORING
23 WG/CP will monitor the GV system daily operations and will report all alarms identified during daily test to 23 CS who will forward to the contractor for repair.
2.2 PARTS
The contractor will identify all system parts in need of repair or replacement as part of the PMI results report and repair quote. All batteries identified as unserviceable will be included in the quote to be replaced by contractor upon approval.
3. BUILDING & SITE ACCESS:
The Contractor will provide, in advance, a well-coordinated schedule to 23 CS/SCOTR to ensure ready access to all sites and buildings necessary to complete all required inspection work. Any customer keys issued to the Contractor shall be returned to the customer upon completion of the inspection.
4. SCHEDULING.
Scheduling of all work shall be coordinated and approved by 23CS/SCOTR at 312-257-9793 prior to the start of any work.
5. PERIOD OF PERFORMANCE.
Base Year: 15 July 2026 – 14 July 2027
Option Year 1: 15 July 2027 – 14 July 2028
Option Year 2: 15 July 2028 – 14 July 2029
Option Year 3: 15 July 2029 – 14 July 2030
Option Year 4: 15 July 2030 – 14 July 2031
Annual Inspection/Annual Preventative Maintenance shall be accomplished within 30 days of Period of Performance start date.
6. WORKING CONDITIONS.
The Contractor shall take all necessary and prudent safety precautions to ensure the safety of the workforce and other exposed personnel as per Occupational Safety and Health Act (OSHA) and state regulations.
7. OPERATIONAL SECURITY (OPSEC)
Any network infrastructure drawing(s) (locations, fiber paths, etc.) developed or provided to the contractor are items on the 23 CS Critical Information List and must be protected.
The Contractor shall take appropriate measures to protect detailed information pertaining to the FI&T effort, to include appropriate marking of documents as “Controlled Unclassified Information (CUI),” and ensuring limited distribution of documents and schematics/drawings to only those individuals with a valid need to know.
8. PERSONNEL QUALIFICATIONS
Site POC, and respective alternate(s) shall be able to read, write, speak, and understand English.
Site POC or respective alternate(s) are required to be a qualified trained technician with experience working with ATI Giant Voice (GV) equipment and systems. The contractor shall be responsible for employing technically qualified personnel to perform the work specified in this statement of work. The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements.
The work history of each Contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract.
Personnel assigned to, or utilized by the Contractor in performance of work shall be fully capable of performing the contemplated functions of this SOW in an efficient, reliable, and professional manner.
9. UTILITIES.
All reasonable amounts of electricity for the completion of this project will be furnished to the Contractor without charge from existing Government facilities where feasible.
10. SAFETY.
The Contractor shall observe all Safety, Security, Traffic and Fire regulations presently enforced at Moody Air Force Base. Contractors shall comply with the OSHA (OSHA, Public Law 91-596) and the resulting standards, OSHA Standards 29 CFR 1910 and 1926. The detailed provisions of the act for accident prevention are directly applicable to all Contractor operations.
Prime Contractors are also responsible for ensuring any sub-contractors also adhere to OSHA Guidance. OSHA compliance officers can visit Contractor worksites on the installation.
Contractors are responsible for ensuring all industrial safety provisions for this type work are followed:
1. Contractors shall report all accidents involving Air Force people, property, or equipment damage, and any contractor personnel injured in the performance of the Air Force contract to the Contracting Officer.
2. The contractor shall comply with the corrective action determined by the Contracting Officer if any violations of the safety regulations occurs.
11. INSTALLATION
All material and parts furnished by the contractor for this job shall be new and unused material of high quality.
All work shall be done in a neat and workmanlike manner, in keeping with generally accepted standards for similar work as well as conform to the Headquarters Air Combat Command and equipment manufacturer specifications, and follow standard installation practices as determined in Air Force Instructions, American National Standards Institute, Technical Institute of America, Energy Information Administration standards, Institute of Electrical and Electronics Engineers standards, electric codes, local/national codes, and standard industry practices.
All newly installed equipment shall be properly grounded to existing grounding points.
Grounding hardware shall be installed with properly sized cabling and terminated with corrosion resistant hardware.
The contractor shall be responsible for preventing any unscheduled (i.e. cutting or disabling any in-service cables or equipment.), Contractor-caused interruptions of communications capabilities must be corrected by the contractor. The contractor shall coordinate planned outages with the 23 CS/SCOTR at least 24 hours in advance of the outage if the implementation necessitates disruption of services.
The contractor shall perform testing and inspections of all systems to ensure the technical adequacy and accuracy of all work, including reports and other documents required in support of that work. The contractor shall conduct on-site testing IAW Original Equipment Manufacturer’s installation manuals, practices, and the appropriate vendor’s test procedures. The contractor shall participate with the Government’s systems basic function test which includes; activation of all system sirens and selective message delivery.
12. JOBSITE MAINTENANCE AND STORAGE AREAS.
The contractor shall maintain the jobsite and staging areas in conformance with the following standards:
1. Lay down/staging areas shall be kept neat and free of loose debris at all times.
2. Cleaning: The contractor shall maintain the premises, including any staging area or storage areas, free from accumulations of waste, debris, and rubbish caused by the contractor's work and shall minimize the spread of dust and flying particles. At the end of each work day, the site shall be cleared and all waste material shall be properly disposed of.
3. Any temporary storage trailers or containers shall present a neat and clean appearance and shall be in a state of good repair.
4. Work areas shall be secured to prevent unauthorized access.
13. ENVIRONMENTAL PROTECTION.
Contractor personnel shall, at all times, perform all work and take such steps required to prevent any interference or disturbances to the ecological balance of the environment. All work must be performed in accordance with applicable Federal, State, Local, and Air Force environmental regulations. Use good management practices to protect air, water, land and wildlife and to prevent noise, solid waste, radiant energy, dust and radioactive pollutants. In the event of a chemical or hazardous material spill, the contractor must immediately notify the Moody Fire Department at 911 (identify that you are located on Moody AFB).
14. WASTE MATERIALS.
Unless otherwise specified, all waste materials shall be disposed of at an approved off-base location in accordance with all applicable Federal, State, County and Municipal laws.
Contractor is responsible for procedures in collecting and storing C&D waste on project sites, including designating locations for waste containers, sorting or separating methods, handling and transporting of wastes, special handling requirements, and scheduling for waste and recycling collection.
15. HAZARDOUS MATERIALS.
In the event that hazardous materials will be used in the execution of this contract, the contractor will be required to provide a list of materials, quantities, and Safety Data Sheets (SDS) to the Contracting Officer before work begins.
16. PERFORMANCE.
Place of Performance. Moody AFB Buildings 115 (Command Post), 457 (23CS/SCOTR Shop), and each of the eleven (11) Giant Voice Pole locations.
Normal Hours of Operation. The Contractor shall perform the services required under this contract during normal duty hours, 8:00 am - 5:00 pm, Monday – Friday. Any other work scheduled outside of normal duty hours requires Contracting Officer approval.
System downtime. No downtime is expected with the expected work to be accomplished. In the event the contractor shall require systems to be interrupted: the contractor shall coordinate with 23 CS/SCOTR staff and the Contracting Officer for approval.
Holidays. The Contractor shall not perform under this contract on federal holidays or site-unique down-days unless expressly coordinated through 23 CS and is authorized by the Contracting Officer.
17. SECURITY REQUIREMENTS.
Base Access contractor must provide the names, DOB, DL number, State of Issue, and expiration date to 23 CS/SCOTR 14 days prior to arrival on site, 23 CS/SCOTR has 14 days following receipt of required information to complete the base access request
The contractor shall have or obtain a U.S. security clearance at the minimum level of “Secret” for all contractor personnel required to perform maintenance, engineering, or installation services on equipment that processes classified information. Onsite contractor personnel should have an active clearance prior to reporting for duty. Such clearance must be obtained through the Defense Investigative Services. Access to classified areas will be required; escorts will be required, as work will be performed in secure facilities. It is the Government’s responsibility to provide escorts.
Prior to the start of the project the contractor shall provide personnel listing and contract information to 23 CONS prior to commencing work, and update information on a continual basis, as personnel changes occur to ensure it is always current and correct throughout the life of the contract. The following information will be required:
Length of time for the contract and/or duration that the employee will be performing work
Full name of Contractor employees assigned to work this project and their employment status (Full-time/Part-Time/Temporary) of employee with the Contractor.
The last six digits of the Social Security number for each employee assigned to work this project.
The above information will immediately be updated by the contractor as changes occur during the duration of this contract and provided to the 23 CONS Officer.
Base Pass and Identification Items: The contractor shall coordinate with the 23 CONS officer to ensure the following pass and identification items required for the contract performance period are obtained for employees and their use of non-government owned vehicles:
For vehicle operators:
• Current driver license for each employee in support of work on MAFB
• Vehicle Registration and Proof of Insurance
For non-vehicle operators:
• Employee identification: Current driver license, official ID card, or passport
Traffic Laws: All contractor employees shall comply with all federal, state, local and base traffic regulations while on MAFB properties.
Contractor Employees: The contractor shall ensure employees have a current and valid driver’s license and commercial permits/licenses for the type of vehicle operated, before allowing the employee to operate a contractor-owned or rental vehicle on Moody AFB. The contractor shall not employ persons for work on this contract if such employee is identified by the government as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and/or federal agencies. All contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to a LEADS check will be denied access to the installation. Information required to conduct a LEADS check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor shall provide this information using Form 21, Contractors Consent for Background Check, and shall submit it in conjunction with the contractor’s request for either base or vehicle passes. Completion of a successful LEADS check does not invalidate the requirement for an escort when contractor or subcontractor personnel are working within controlled or restricted areas.
18. WARRANTY.
The contractor shall provide warranty support for all hardware, software, associated items, and workmanship. The contractor shall provide written procedures and required information for warranty coverage, to include repair and inspections.
| 1.1 OBJECTIVES |
| 1.2 DELIVERABLES |
| 2. ANNUAL INSPECTION AND ROUTINE CARE |
| 3. BUILDING & SITE ACCESS: |
| 4. SCHEDULING. |
| 5. PERIOD OF PERFORMANCE. |
| 6. WORKING CONDITIONS. |
| 7. OPERATIONAL SECURITY (OPSEC) |
| 8. PERSONNEL QUALIFICATIONS |
| 9. UTILITIES. |
| 10. SAFETY. |
| 11. INSTALLATION |
| 12. JOBSITE MAINTENANCE AND STORAGE AREAS. |
| 13. ENVIRONMENTAL PROTECTION. |
| 14. WASTE MATERIALS. |
| 15. HAZARDOUS MATERIALS. |
| 16. PERFORMANCE. |
| 17. SECURITY REQUIREMENTS. |
| 18. WARRANTY. |
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