Attachment 1 - Snow_Ice Removal PWS dated 25 Jul 2023.pdf

PERFORMANCE WORK STATEMENT

FOR

SNOW/ICE REMOVAL SERVICES

STREETS AND PARKING LOTS

GRAND FORKS AFB, NORTH DAKOTA

25 Jul 2023

TABLE OF CONTENTS

PARA TITLE PAGE

1. Description of Work/Services 2

1.1. Basic Services 2

1.1.1. Sanding/Deicing 2

1.1.2. Parking Lots 3

1.2. Snow Hauling 3

1.3. Damage 3

1.4. Obstacles 3

2. Service Delivery Summary 4

3. Government Furnished Property & Services 4

4. General Information 4

4.1. Quality Control 4

4.2. Quality Assurance 4

4.3. Government Remedies 4

4.4. Hours of Operation 4

4.5. Security Requirements 5

4.5.1. Passes and ID’s 5

4.5.2. Work in Controlled/Secured Areas 5

4.6. Records Management 5

4.7. Reports 6

4.8. Performance of Services during Crisis Declared by the

National Command Authority or Overseas Combatant

Commander 6

4.9. Mission Essential Contractor Personnel 6

4.10. Modification Unit Pricing 7

4.11. Contractor Full-time Equivalent Reporting 7

5. Appendices 7

PERFORMANCE WORK STATEMENT

FOR

SNOW/ICE REMOVAL SERVICES

1. DESCRIPTION OF SERVICES. The Contractor shall provide all personnel, tools, labor, equipment, supervision, and other items required to perform snow and ice removal services of streets (estimated 353K square yards of roadways) and parking areas (estimated 598K square yards of parking lots) located at Grand Forks Air Force Base (GFAFB) excludes the airfield operations surfaces and Military Family Housing.

See Appendix A for a complete listing of distances and areas categorized by priority level.

1.1. BASIC SERVICES. The contractor shall remove snow and ice from all streets and parking lots as identified in Appendix B. The contractor shall remove snow, including drift or piles, from all remaining paved surfaces such as roads and parking lots as shown on the map in Appendix B.

Snow removal in Priority 1 areas shall be started immediately following the first ¼” of snowfall with complete removal within three (3) hours of the last ¼” of snowfall.

Snow removal in Priority 2 areas shall be started immediately following the first ¼” of snowfall with complete removal within twenty-four (24) hours of the last ¼” of snowfall. Clear a two lane driving path through all priority 2 streets and parking lots within twelve (12) hours of the first ¼” of snowfall.

Snow removal in Priority 3 areas shall be completed within seventy-two (72) hours of the last ¼” of snowfall and all parking lots within ninety-six (96) hours of the last ¼” of snowfall. Clear a two lane driving path through all priority 3 streets and parking lots within 24 hours of the first ¼” of snowfall.

An additional 24-hour variance will be given for complete clearing of streets and parking lots given severe snowfall (over 12 inches in 12 hours) or severe winds (sustained winds over 25 mph).

Recurrence of snowfall: In the event of snowfall recurring within 24 hours of the first ¼” of snowfall, the contractor shall begin clearing Priority 1 areas immediately and follow the normal snow removal schedule from that point on. In the event of a continuous snowfall, the contractor shall keep Priority 1 areas clear, as well as working to clear Priority 2 and 3 areas.

1.1.1. SANDING/DE-ICING. The contractor shall immediately apply/re-apply sand/salt mixture, deicer to mitigate ice resulting in providing secure footing and/or safe driving conditions by the snow removal operation. Liquid deicer should be submitted to the Contracting Officer Representative (COR) for approval before use. The contractor will provide all sand/salt as well as liquid deicer. Contractor shall remove and dispose of excess accumulations of sand to include cleaning storm drains (annually). Contractor shall sweep all priority 1/2/3 streets and parking lots at the end of each snow season. All storm drains, streets and parking lots shall be free of sand and debris no later than May 1st of each year (weather permitting). Contractor shall submit to COR their schedule of street/parking lot sweeping and provide weekly progress updates via e-mail or fax.

1.1.2. PARKING LOTS. Parking lots are to be sufficiently cleared to allow use of a minimum of 80 percent of open, vehicle free, parking spaces. The Contractor shall contact the dormitory managers, at least two days in advance, to schedule a day(s) to clean the dormitory parking lots so that the dormitory manager can arrange to have the cars moved. For safety and efficiency of clearing, it is recommended that parking lot snow piles be removed from lots during the hours of 4:30 PM-7:00 AM Mon-Fri and anytime Sat-Sun. Please see Appendix F for a list of High Priority Snow Removal Areas.

1.1.3. SNOW HAULING. The contractor shall be required to haul snow and/or ice from berms between streets and sidewalks if snow bank is above 45 inches. The berms at all intersections on base shall be clear of snow to ensure safe unobstructed view of vehicular/foot traffic. The removed snow shall be deposited at areas shown on Appendix B. Snow from parking lots is also to be hauled to areas shown in Appendix B. Snow hauling shall begin within 24 hours after the snow event has ended; contractor shall provide report to COR monthly showing what snow piles/berms have been removed/hauled. Contractor shall report status of hauling/intersection clearing to COR within 4 hours of request from COR. For safety and efficiency of clearing, it is recommended that parking lots be hauled during the hours of 4:30 PM-7:00 AM Mon-Fri and anytime Sat-Sun.

1.3. DAMAGE. The Contractor shall be responsible for any damage to privately owned property and government owned property caused by Contractor personnel or equipment during de-icing/plowing operations. The Contractor shall immediately notify the COR of any such damage. The Contractor shall also be responsible for repairs to, or replacement of, any government property damaged by Contractor personnel or equipment during the performance of this contract (i.e. curbs, signs, fire hydrants, landscaping, vegetation including trees, etc.). The contractor shall submit their plan to repair damaged property by April 15th each year and all repairs must be completed by July 15th of each year. The contractor shall repair broken curbs by saw cutting, removing, dowelling and replacing damaged section of curb and gutter. All repairs shall meet industry standards and items replaced shall be a like item to the damaged property.

1.4. OBSTACLES. The Contractor shall be responsible for notifying the COR in the event that an obstacle (i.e. vehicle) restricts the accomplishment or completion of the requirements of this contract. During normal base duty day operating hours (Monday-Friday 7:30 AM-4:30 PM), the Contractor shall contact the COR. During non-duty hours (including weekends and holidays) the Contractor shall contact the Law Enforcement Desk Sergeant, 701-747-5351 and provide a written report (email/fax is acceptable) to the COR of the incident on the next normal duty day for the base.

2. SERVICE SUMMARY. The contractor service requirements are summarize into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

See Appendix C

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. Contractor shall develop and maintain a quality control program to ensure services are performed in accordance with commonly accepted commercial practices.

Develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Summary. The COR must have a specific quality control inspector/project manager to notify in case of customer complaints. Contractor shall provide designation letter with name and contact information to COR within three business days of notice to proceed.

4.2. QUALITY ASSURANCE. The government will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP).

4.3. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions - Commercial Products and service, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

Performance Objective SOW Para Performance Threshold

Remedy

Remove Snow & Ice Prevent accumulation. Ensure paved areas are safe for vehicle or pedestrian traffic. Ensure areas have adequate deicing material for the conditions

1.1. and 1.1.1 No more than 2 valid customer complaints per service month.

Re-performance within 2 hours of notification.

Clear Parking Lots Clear 2 lane driving path through parking lots within allotted time.

Ensure lots are at least 90% cleared in allotted time

1.1.2 No more than

2 valid customer complaints per service month.

Re-performance within 2 hours of notification.

Snow Hauling Ensure snow is hauled from parking lots as well as from berms

1.1.3 No more than

2 valid customer complaints per service month.

Re-performance within 2 hours of notification.

4.4. HOURS OF OPERATION. The Contractor shall be responsible for establishing and manning a 24 hour customer complaint hotline.

HOLIDAYS: The following are official Federal Holidays:

New Years Day Labor Day Martin Luther King Day Juneteenth Day President’s Day ` Columbus Day Memorial Day Veterans’ Day Independence Day Thanksgiving Day Christmas Day

4.5. SECURITY REQUIREMENTS.

4.5.1. PASSES AND ID’S. Contractor personnel must apply for a Base Identification Card to be carried while on GFAFB. All Government properties (identification cards, restricted area badges) must be returned within 24 hours after employment is terminated. It is the responsibility of the contractor to retrieve, turn-in, or report any loss or misuse of such items to the Base Pass and Identification office.

4.5.2. WORK IN CONTROLLED/SECURED AREAS. Personnel requiring more than 90 days access to restricted areas must have a government paid and provided T-1 or equivalent investigation IAW GFAFB Integrated Defense Plan (IDP). The IDP is available for review in the 319 RW/IP office in B418. The COR can also assist in getting the current IDP if requested.

4.6. RECORDS MANAGEMENT: The Contractor shall make available in a timely manner, any permits, reports, or general performance data required in the PWS. The contractor shall create, handle and maintain records for the Air Force, regardless of medium, (in a pre-agreed medium that can be used by the Air Force ) in accordance with the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Full text versions of these publications are available for download at http://www.epublishing.af.mil. Inquiries as to the specific actions necessary to meet the requirements established in the above referenced publication may be directed to the GFAFB Records Management Office at (701) 747-6693 or 319 CS/SCXK, Bldg. 314, GFAFB, ND, 58205-6436.

4.7 REPORTS: The Contractor shall maintain a log of all customer complaints and the corresponding resolution on a computerized log or spreadsheet, which shall be available to the COR during normal business hours. The Contractor shall provide a current copy of the log to the COR by the 3rd workday of the following month. In addition to customer complaints, the contractor shall submit to the COR a report detailing amount of snowfall, cubic yards of snow hauled, sand and/or deicer material used for the month.

4.8. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER. According to DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services, unless otherwise directed by an authorized government representative, it is determined that snow/ice removal services are required under this PWS are essential to be performed during a crisis.

4.9. MISSION ESSENTIAL CONTRACTOR PERSONNEL: According to DFARS 252.237- 7024, Notice of Continuation of Essential Contractor Services:

(a) Definitions. “Essential contractor service” and “mission-essential functions” have the meanings given in the clause at 252.237-7023, Continuation of Essential Contractor Services, in this solicitation.

(b) The contractor shall provide with its offer a written plan describing how it will continue to perform the essential contractor services listed in attachment ___, Mission Essential Contractor Services, dated ________, during periods of crisis. The contractor shall–

(1) Identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed;

(2) Address in the plan, at a minimum—

(i) Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves;

(ii) The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site;

(iii) The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home;

(iv) Any established alert and notification procedures for mobilizing identified “essential contractor service” personnel; and

(v) The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

4.10. MODIFICATION UNIT PRICING. The contractor’s annual bid schedule price for each contract line item under Streets Priorities 1, 2 and 3 along with Parking Lot Priorities 1, 2 and 3 services shall be divided by the total square yards of that particular category as identified in Appendix A (total of square yards of streets or parking lots in each estimated quantity category).

The resultant figures represent six distinct prices per square yard one for each priority of snow/ice removal service and shall be used for modifications stated above. The overall snow/ice removal cost per year for a particular priority would then be the cost per square yard multiplied by the appropriate additional square yardage and the same for subtracted square yardage. The modification unit pricing shall be calculated upon contract award and then recalculated at the beginning of each option period. Those figures shall be used for any modifications throughout each contract performance period.

4.11. CONTRACTOR FULL-TIME EQUIVALENT REPORTING. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure date collection site. The contractor is required to completely fill in all required data fields at https://www.sam.gov

(a) Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all date shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the System for Award Management.

(b) Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to public with the contractor name and contract number associated with the data.

4.12 Anti-Terrorism

4.12.1 All contractor employees requiring access to any Federally-controlled facility and logical access to Federally controlled information systems except for “national security systems” as defined by 44 U.S.C. 3542(b)(2), should be certified in Level 1 Anti-Terrorism Training. The training is accessible from any computer with access to the World Wide Web and is available at https:/atlevel1.dtic.mil/at. The contractor is responsible for ensuring that the training has been satisfactorily completed and that valid certificates of completion have been submitted to the Contracting Officers Representative (COR) with a copy furnished to the Contracting Officer.

The Certificates are valid for one year; therefore, training shall be completed every year for the duration of the contract.

4.12.2 Unit anti-terrorism managers will be responsible for organizing this level 1 training.

4.13 OPSEC

4.13.1 General. Contractors who have access to mission critical information require a general knowledge of threats, vulnerabilities and their responsibilities associated with protecting critical information. This is accomplished through initial and annual OPSEC training. Standardized AF OPSEC awareness training located on the AF Advanced Distributed Learning Service (ADLS) is the baseline training required for all personnel. Organization specific training will be provided in addition to this training to ensure all personnel in the Air Force are aware of local threats, vulnerabilities and critical information unique to their duty assignment.

4.13.2. OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract.

5. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans

C. Government Furnished Property/Services/Equipment

D. Contractor Furnished Items

E. Historic Snowfall Data

APPENDIX A

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED

QUANTITY

1 PRIORITY 1 STREETS – O&M 118,062 Square Yds

2 PRIORITY 2 STREETS – O&M 91,443 Square Yds

3 PRIORITY 3 STREETS – O&M 143,342 Square Yds

4 PRIORITY 1 PARKING LOTS – O&M

62471 Square Yds

5 PRIORITY 2 PARKING LOTS – O&M 74,652 Square Yds

6 PRIORITY 3 PARKING LOTS – O&M 460697 Square Yds

APPENDIX B

MAPS AND/OR SITE PLANS

Map is separate attachment.

APPENDIX C

GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT

The following list of square footages is intended to be used as an estimate only. Facilities or parts thereof provided to the Contractor will be shown during site visit to the Contractor prior to contract implementation.

Facilities. The government will provide a plot of land and facility on contractor row address: 490 Contractor row. The estimated size of the plot is 10,000 SF. The facility size (80’X 120’) is estimated 9,600 square feet, overhead infrared heat, with concrete flooring and insulated steel siding. The facility has an office (estimated 150 square feet), two unisex bathrooms, two overhead doors (16’W x 14’H), one personnel door and one window. Facility has floor drainage and a grit chamber to collect any debris prior to water leaving facility. Facility is America Disability Act (ADA) accessible. The Contractor shall be responsible for physical security and general maintenance (Examples: light bulb replacement, lock repair, grounds maintenance) of the facility. All maintenance and repair must be documented and turned over to the Government at termination of this contract. The government will provide non general maintenance (Examples: roof leaks, heating/electrical repairs). The contractor shall call customer service @ 701-747-3111 to initiate a work order request for repair/modification. The contractor shall not alter the facility in anyway without an approved work request form AF332. The contractor may with an approved work request form AF332 alter/install facility/equipment to enhance the efficiency of this contract. At contract end the contractor may remove said improvements or leave at no cost to the government Contractor facilities and PLOT shall be maintained (operational/neat in appearance) twelve months of the year. The contractor and COR shall inspect facility at contract award and yearly thereafter. The government will schedule/provide facility manager training to contractor appointed facility manager IAW GFAFB instruction 32- 106.

Utilities. The government is responsible to provide and maintain meters for all utilities. The Contractor shall be billed monthly and make required payment monthly. Failure to make payment will result in invoice deduction the month following the payment month. The Contractor shall be responsible for securing commercial telephone service for making and receiving calls. The Contractor shall contact 319th Civil Engineer Squadron and establish a utility sales agreement within 14 days of contract award. Contractor is responsible for all wastewater discharge to include any blockages caused by improper dumping or draining into wastewater system. If utility connections freezes or breaks occur due to the Contractor's negligence, he/she shall be responsible for repairing the damage at no additional cost to the Government.

APPENDIX D

CONTRACTOR-FURNISHED ITEMS

General. The Contractor shall furnish all necessary supplies, materials, protective clothing, tools, support equipment, labor, facility, and vehicles required to perform all operations required by this PWS.

Facilities. The Contractor shall provide a portable structure subject to approval by the government for storage space for flammable supplies. This portable structure shall be equipped with an adequate locking device to protect materials and shall meet all OSHA requirements. The contractor shall clean grit chamber and sediment tank as required and dispose of in accordance with state and federal regulations. At contract termination the facility will be clean, free of debris and 100% operational. Government reserves the right to refuse the condition of facility at contract end and direct re-performance. Contractor shall be responsible for all general maintenance, to include custodial, refuse/recycling collection, snow removal and grounds care, for facility and the entire plot of land for the duration of the contract.

Facility Manager. The contractor shall appoint, in writing, a facility manager IAW GFAFB instruction 32-106. Facility manager shall attend government provided training. COR will schedule appointed facility manager within 120 days of contract award.

APPENDIX E

HISTORIC SNOWFALL DATA

# of snow events Events over ¼” Mo snow total

2004 JAN 22 6 31.0

FEB 14 4 3.6

MAR 14 5 6.90

APR 0 0 0

OCT 0 0 0

NOV 4 3 1.3

DEC 16 8 14.6

2005 JAN 17 8 14.0

FRB 12 2 1.3

MAR 10 3 1.9

APR 0 0 0

OCT 0 0 0

NOV 7 3 3.5

DEC 3 2 9.2

2006 JAN 3 3 7.0

FEB 5 2 10.5

MAR 6 2 5.0

APR 0 0 0

OCT 1 1 .90

NOV 6 1 1.8

DEC 3 2 7.5

2007 JAN 1 1 .09

FEB 5 3 10.6

MAR 4 3 13.2

APR 0 0 0

OCT 0 0 0

NOV 4 2 2.10

DEC 3 3 17.37

2008 JAN 2 1 .04

FEB 0 0 0

MAR 0 0 0

APR 0 0 0

OCT 0 0 0

NOV 2 2 .6

DEC 14 11 24

2009 JAN 6 4 3.3

FEB 5 3 4.0

MAR 8 5 13.5

APR 1 1 3.0

OCT 2 2 2.6

NOV 0 0 0

DEC 8 7 16.2

2010 JAN 5 4 5.7

FEB 17 7 8.6

MAR 6 0 .4

APR 4 0 0

OCT 0 0 0

NOV 11 8 12.0

DEC 14 5 14.4

2011 JAN 12 9 11.2

FEB 4 3 1.3

MAR 6 5 8.6

APR 4 3 9.4

OCT 0 0 0

NOV 2 2 1.2

DEC 0 0 0

2012 JAN 8 6 3.8

FEB 7 6 6.05

MAR 4 4 5.3

APR 0 0 0

OCT 1 1 2.7

NOV 4 3 4.53

DEC 11 6 5

2013 JAN 6 4 2.3

FEB N/A N/A N/A

MAR N/A N/A N/A

APR N/A N/A N/A

OCT N/A N/A N/A

NOV N/A N/A N/A

DEC 16 10 25.8

2014 JAN 21 13 15.70

FEB 15 4 5.40

MAR 16 4 13.50

APR 4 1 1.10

OCT 1 0 0

NOV 14 6 4.00

DEC 13 4 1.80

2015 JAN 11 4 3.80

FEB 13 5 4.30

MAR 11 2 2.10

APR 2 0 .20

OCT 0 0 0

NOV 8 4 2.70

DEC 15 4 17.30

2016 JAN 18 4 5.3

FEB 17 3 2.60

MAR 6 1 2.20

APR 8 1 .30

OCT 0 0 0

NOV 2 1 1.01

DEC 20 10 25.10

2017 JAN 14 5 6.96

FEB 9 5 4.70

MAR 8 0 .20

APR 5 2 5.60

OCT 3 0 .20

NOV 9 3 12.10

DEC 15 7 8.2

2018 JAN 14 3 9.3

FEB 6 2 3.7

MAR 8 1 1.3

APR 5 2 6.0

OCT 0 0 0

NOV 11 6 8.9

DEC 14 7 17.00

2019 JAN 17 0 7.6

FEB 20 15 24.82

MAR 11 6 11.20

APR 14 2 6.60

OCT 17 3 8.01

NOV 19 3 11.34

DEC 21 8 28.00

2020 JAN 16 5 10.30

FEB 11 2 2.60

MAR 14 2 4.40

APR 16 2 5.80

OCT 7 3 3.46

NOV 13 4 6.90

DEC 7 3 2.50

2021 JAN

FEB 17 8 12.60

MAR 12 2 1.0

APR 20 5 13.10

OCT 11 0 .17

NOV 17 5 25.00

DEC 19 10 16.40