Attachment 1 - Service Model Questions.docx
DOCX document 16 KB Posted
- Solicitation number
- 36C10B24Q0011
About this file
This document contains questions from the Department of Veterans Affairs regarding a mobile and online food ordering application. The questions seek details on the offered product such as how it would be hosted, how users would access and authenticate to the solution, and whether it employs a multi-tenant architecture. Metrics and logging are also addressed. The related federal contract opportunity is for the Department of Veterans Affairs Technology Acquisition Center Austin, solicitation number 36C10B24Q0011, for an online and mobile application for ordering food from VA facilities. Development activities or access by personnel residing outside the continental United States must be explained.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C10B24Q0011 0006.docx | DOCX document | |
| 36C10B24Q0011 0005.docx | DOCX document | |
| 36C10B24Q0011 A00003.pdf | ||
| VCS Food Ordering Online and Mobile Application RFQ Questions _ Answers3.pdf | ||
| 36C10B24Q0011 0004.docx | DOCX document | |
| VCS Food Ordering Online and Mobile Application RFQ Questions _ Answers2.xlsx.pdf | ||
| 36C10B24Q0011 0003.docx | DOCX document | |
| VCS Food Ordering Online and Mobile Application RFQ Questions _ Answers.pdf | ||
| Public vs Internal App Store Education.pdf | ||
| 36C10B24Q0011 A00002.pdf | ||
| 36C10B24Q0011 0002.docx | DOCX document | |
| 36C10B24Q0011 A00001_1.pdf | ||
| 36C10B24Q0011 0001.docx | DOCX document | |
| 36C10B24Q0011 A00001.pdf | ||
| Appendix C RTLOG_FORMAT_REQUIREMENTS.pdf | ||
| 36C10B24Q0011_1.docx | DOCX document | |
| 36C10B24Q0011.pdf | ||
| Appendix B Mobile App Location Listing.pdf |
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Text version
Service Model Questions:
1. Brief Overview of (PRODUCT) and how the VA will use the product?
2. Are you providing a SaaS or PaaS product to the VA?
3. Where is (PRODUCT) Hosted?(AWS, GCP, AZURE)
4. How would VA users access the solution? (ex: web browser, mobile app)
5. How would VA users authenticate? (ex: SSO integration, username/password)
a. If user accounts are created, what does that process look like?
b. If VA wished to add an additional user to be able to use the solution, how would that be accomplished?
6. Would you consider (PRODUCT) Web architecture to be multi-tenant?
a. (Is the information system architected in a multi-tenant manner where each customer has its own tenant, and all tenants share the same underlying architecture following the multi-tenant architecture definition) (Even if logically seperated)
7. Is (PRODUCT) Web environment horizontally scalable to react to changes in demand or usage?
8. If so, is the process fully automated or executable with minimal intervention?
9. At a high level, are metrics and event logs captured for:
a. Utilization of the (PRODUCT) Web application attributable to a specific user, account, or customer?
b. Utilization of the (PRODUCT) Web environment resources?
| 10. Are any contractors/providers sourcing development activities from personnel that reside OCONUS? |
| Yes/No |
If yes please explain:
| 11. Are any contractors/providers allowing access to a FedRAMP Boundary or Federal data to personnel that reside OCONUS? |
| Yes/No |
If yes please explain:
File details come from the government source that posted it. Updated .