Attachment 1 Scope of Project .docx

ATTACHMENT 1: SCOPE OF PROJECT

BACKGROUND/INSTITUTIONAL PROFILE

Montana State University is as remarkable and inviting as its setting in the picturesque Gallatin Valley. Created as a land-grant university, MSU is the largest university in the state with 17,144 students enrolled. MSU draws students from all 50 states, from all Montana counties and internationally. Offering more than 250 areas of study with bachelors, masters, and doctoral degrees as well as certificates and two-year associates degrees through Gallatin College MSU, MSU is Montana’s flagship university.

Hands-on learning is integrated into the student experience. MSU is a Carnegie top-tier research university and the largest research entity in Montana, averaging $230 million in annual research.

The physical campus has been growing and improving to support the needs of our students. In the past ten years, 10 new buildings have been added – including new residence and dining halls, Bobcat Athletic Complex, American Indian Hall, renovated Romney Hall and the state-of-the-art Student Wellness Center.

MSU is home to Bobcat athletics with 13 NCAA teams, NIRA rodeo, and more than 25 club sports. Bobcat athletics competes in the Big Sky Conference and has garnered numerous conference championships and national playoff berths. Average attendance at Bobcat football games is nearly 21,000.

1.1 SCOPE OF SERVICES

Montana State University is seeking a Contractor to provide all services for the design, fabrication and installation of wraps for vehicles, walls, and windows, as well as visual aesthetics and signage. A wide variety of items, as well as materials and design may be requested. The University is interested in collaborative and innovative designs and recommendations and represents an opportunity for the Offeror to provide examples of their work.

This RFP represents an opportunity for each Offeror to provide examples of its management, marketing and operational strategies, innovation and creativity, and its understanding of the University’s communities and objectives. The University is looking to work with a Contractor who has experience in creating and enhancing concepts, the ability to prepare and follow project timelines, deliver quality products, and provide samples of previous work completed that will provide the University with information indicative of the Offeror’s ability to perform services as requested. Each proposal should include management, and service commitments, together with specific suggestions regarding communication, planning and performance. Offeror will provide one primary point of contact for MSU.

The intent of this RFP is to provide an expedited means for anyone on campus to purchase wrap services, visual aesthetics, and signage. Although this will be a non-exclusive contract, it is anticipated that the majority of these services on campus will be purchased from the awarded vendor.

1.2 GENERAL REQUIREMENTS

1.2.1 Types of Products: Mandatory Requirement. Contractor must be able to provide all services. At a minimum, the Offeror must be able to provide all services relating to vehicle wraps, wall wraps, and window clings/wraps, visual aesthetics, and assortment of sizes. Additional areas to wrap may include but are not limited to equipment, stairs, elevators, and mesh fences. Offeror must comply with University branding policy as stated on the website http://www.montana.edu/brandtoolkit/ and the University’s policy on wraps and installations located here: https://www.montana.edu/pdc/committees/ufpb/wall-wrap-policy-2024.html All wraps designed by the Offeror must be submitted to University Communications for review and approval prior to printing.

Offeror agrees to abide by all copyright rules and regulations and MSU NIL policy.

Vehicle Wrap Window Wrap Fabric Banner Equipment Wrap

1.2.5 Installation Services for all Wraps: Mandatory Requirement.

Offeror must agree to the following terms:

a. Awarded Contractor must make arrangements with a University representative prior to installing wrap(s). Prior to proceeding with the wrap installation, the contractor shall meet or discuss with the University Marketing representative to review the area to be wrapped and receive any guidance instruction on the wrap layout

b. The Awarded Contractor shall be responsible for measuring, cutting out and trimming the wraps for each project/order.

c. The Awarded Contractor is responsible for removal of any existing vinyl or decals on the surface to be wrapped prior to installation of the wrap and shall contact the University representative prior to removal.

d. The Awarded Contractor shall ensure the surface has been prepped and properly cleaned prior to installation.

e. The Awarded Contractor will be responsible for the placement of full wraps on a variety of vehicle sizes.

f. The Awarded Contractor is responsible for cleanup of area and disposal of any trash.

g. Vehicle Wraps may be installed at the Awarded Contractor’s place of business or at the University.

h. The Awarded Contractor will determine if the weather is conducive to installation.

i. The University will be responsible for all construction or construction-related work needing to be done on walls.

j. Inspection and Acceptance. University will inspect all installations prior to issuing payment. Payment may be held until vendor resolves any issues with products or installation.

k. Orders that do not require installation shall be delivered or shipped to the address provided on the order.

i. Campus Delivery. For orders that do not require installation, Awarded Contractor must provide delivery to MSU Bozeman campus between 8 am and 4:30 pm. There is no charge for delivery to any MSU location in the Gallatin Valley.

ii. Shipping. For any orders shipped, Contractor must pack and mark the shipment in accordance with prevailing commercial practices and in such a manner as to ensure delivery in good condition and as required by this RFP;

a) Deliver the shipment in good order and condition to the point of delivery specified in the RFP;

b) Be responsible for any loss of and/or damage to the goods occurring before receipt of the shipment by the University at the delivery point specified in the RFP;

c) Furnish a delivery schedule and designate the mode of delivering carrier

1.2.6 Warranty. Provide warranty information for products and installation including for high traffic areas such as stairs, walls, windows, and vehicle wraps. Provide any guarantees on workmanship or materials such as the 3M Certification or UASG Certification.

1.2.7 Electronic Mail: Mandatory Requirement. Offeror must indicate that they understand and will comply. E-mail is used extensively by University personnel. University personnel and all Contractor support personnel will use email as the main form of communication with the University.

1.2.8 Customer Support: Mandatory Requirement. Offeror must maintain one primary point of contact and one secondary point of contract for the University’s customer support. Representative(s) shall function as the primary points of contact and shall take corrective action as necessary to meet contractual requirements. Representative(s) shall be a subject matter expert in the field with the ability to provide information and support for all University projects. Describe how mandatory requirements in this section will be met and maintained.

· Account representative(s) must respond to the University’s inquiries within two (2) business days.

· Account representative(s) must meet with University’s staff as requested or scheduled by that University.

· Contractor will provide an estimated timeline for measurement, templates (if applicable), proofs, production and installation for all projects.

· Offeror commits to communicate timely on all prospective projects.

· Offeror commits to meeting mutually agreed deadlines.

· Offeror commits to offering alternative materials or other recommended solutions based on professional recommendations for the requested projects.

· Offeror commits to prioritizing finding a solution when troubleshooting is required for installed materials.

· Offeror must provide photos and installation date of completed larger scale projects including but not limited to walls, windows, vehicles and equipment.

· Offeror must provide delivery to the Bozeman campus for projects that are not installations or ship to the address provided by the requestor if outside the Bozeman area.

SmartBuyMSU is Montana State University’s online platform for purchasing, contracting, receiving invoices and issuing payments. Purchase Order number must be referenced on all invoices. Montana State University prefers the Contract number to be referenced on invoices as well, if possible. Purchase orders issued from SmartBuyMSU are emailed to Contractor’s fulfillment email address. For purchase orders issued from SmartBuyMSU, Contractor should send invoices to SmartBuyMSU.invoices@trustflowds.com, if not using the Supplier Portal in SmartBuyMSU for invoice submission. All other invoices should be submitted to the current MSU contact for the order via email.

If final invoice is going to exceed initial quote, University must be notified immediately detailing the reason for any increases. University must approve price increases prior to final invoicing.