Attachment 1 Roles and Responsibilities.pdf

This document is an appendix defining user roles and permissions for a tax return processing system. The attachment establishes seven distinct user roles—Administrator, Super User, Return Preparer, Template Manager, Interviewer, Reviewer, and E-File Manager—each with specific access rights and operational capabilities within the system.

The permission matrix details 13 discrete functions across the system. Administrators have the broadest access, including the ability to mark returns complete, send returns to the IRS, delete/deactivate returns, manage users, create new returns, move returns between users, view all returns, reset passwords, and receive acknowledgements. Super Users have restricted capabilities compared to Administrators, unable to delete returns or manage users but able to perform most operational functions. Return Preparers can open existing returns, print returns, create new returns, and receive acknowledgements. Template Managers are limited to managing templates only. Interviewers can open existing returns, perform return queries, and open existing returns. Reviewers have the most restricted access, limited to opening existing returns, performing return queries, and viewing acknowledgements. The E-File Manager role can send returns to IRS and receive acknowledgements. This role-based access control structure ensures appropriate segregation of duties and security controls within the tax processing system.