Attachment 1 - Questionaire_RFI C2PL2503.docx

RFI 70Z04425IC2PL2503

Attachment 1 – Questionnaire

General

1. Name of Company, SAM.gov Unique Entity Identifier (UEI) number, and Cage Code.

2. Point of contact name, phone number and e-mail address

3. Size of business according to North American Industry Classification System (NAICS) Code 334511 Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing / Size Standard 1,350.

Solution

1. What type of products do you offer that might fill this requirement? (Describe system capabilities and performance, environmental specifications, physical dimensions, power requirements, and remote communications capabilities. Information regarding scalability of the system for use on small to large afloat platforms and ashore must be included.)

2. Does your product support a radar open standard protocol such as Asterix? What open standard protocols for integration with Command & Control and Navigation systems do you support?

3. Provide a list of any proprietary data/components or embedded components for this product or data associated with this item.

4. Is the proposed product a “commercial product” as defined in the Federal Acquisition Regulation (FAR)? (Reference: Part 2 - Definitions of Words and Terms | Acquisition.GOV)

5. Do you offer a commercial product that could be modified to fulfill this need?

6. Is this product available under a current GSA FSS/MAS Contract or do you currently have a contract for this product with any other Federal Agency?

7. Solutions/approaches not specifically conforming to the Coast Guard’s current requirement may be submitted (i.e., Does your company have a better way of meeting our requirement?).

8. Do you offer installation services?

End of Manufacture/End of Support

1. What is the anticipated end of manufacturing and end of support dates for your proposed solution/product?

2. Will you be able to support your products for the entire ten (10) year duration of the contract (i.e. Same make/model/part numbers)?

3. Will you be able to support your products (hardware, software, and cyber compliance) until the equipment is declared end-of-support or 15 years (whichever is longer)?

4. Are you willing to enter into an Indefinite Delivery Indefinite Quantity (IDIQ) Contract with a ten (10) year Ordering Period?

5. If newer models of your products are expected to be available during the ten (10) year ordering period, will the products be backwards compatible and form-fit-function replacements?

Pricing

1. Are you willing to provide information on prior Government and commercial purchases of the same type (pricing, performance, and customer satisfaction data)? Can you provide a published commercial pricing list with your response to this RFI?

2. Are you willing to offer “stepladder pricing” (i.e., propose different unit prices for various quantities of the same item)?

3. If so, what are the standard stepladder group sizes you offer (1-15, 15-100, etc.)

4. Do you offer quantity or other discounts to your customers?

5. Are you willing to provide information for any additional charges for special packing and packaging?

Testing

1. Do you perform operator usability testing with multiple different designs for users to evaluate?

2. How are system interfaces, buttons, menu designs evaluated for usability/operability?

3. Do usability tests involve inexperienced users to evaluate the “ease of learning”?

4. What additional target detecting/tracking tests are conducted as part of system verification tests? Do your products meet or exceed IMO MSC 192(79) standards for tracking performance?

5. Would you be willing to share the test specifics and results as part of a response to a solicitation?

6. If the USCG provided test acceptance procedures in the solicitation, would you be willing to perform the procedures and submit results as objective quality evidence as part of a response?

7. Can you provide description of any built-in test feature, a flow chart of the system analysis, and a list of the circuit card or assembly level bit resolution?

8. Are your products capable of being remotely network controlled for standard controls to include built-in test features for remote troubleshooting for shore-based applications?

Maintenance/Repair/Warranty/Parts

1. What are your standard warranty terms and practice, if any?

Can you meet the Government’s stated warranty terms listed in the Statement of Work (SOW) [Standard (Threshold) Warranty and Objective Warranty]

2. Can you offer an innovative warranty approach that would cover the lag time from delivery and the actual installation of the components onboard USCG cutters and shore based applications?

3. Do you operate maintenance/repair facilities?

4. Do you have domestic repair facilities that have complete repair capabilities?

5. What is the most likely repair turn around for system component repair from notification of a CONUS failure, to return of repaired item (including shipping, initial troubleshooting and return shipping)?

6. What is the longest expected turnaround for system component repair from notification of a CONUS failure, to return of repaired item (including shipping, initial troubleshooting and return shipping)?

7. What is the shortest expected turnaround for system component repair from notification of a CONUS failure, to return of repaired item (including shipping, initial troubleshooting and return shipping)?

8. What is the expected Mean Time Between Failures for each component of your proposed solution? Are your products capable of operating 3500 operational hours (minimal) per calendar year with a Mean Time Between Failure (MTBF) of 16,000 hours minimum?

9. Do you have a commercial catalog for a related group of products or services?

10. What is your average delivery lead time for this type of product?

11. Do you expect to offer a new product or service sometime in the future that might affect this requirement?

12. Do you provide spare part kits? (If so, can you identify the single points of failure and the price associated with these items)

13. For products that utilize software and hardware firmware are you able to provide updates or patches to correct defects and cybersecurity vulnerabilities for the life of the product until End of Support (EoS).

Design and Training

1. What is your approach to designing human machine interfaces?

2. To what extent do your products and design processes conform to the recommendations of ANSI/HFES 200.3, Interaction Techniques?

3. To what extent do your products and design processes conform to the recommendations of ISO 9241 Parts 13 through 17?

4. To what extent do your products and design processes conform to the recommendations of ANSI/HFES 200.5, Visual Presentation and Use of Color?

5. To what extent do your products and design processes conform to the recommendations of ISO 9241 Part 12?

6. To what extent do your products and design processes conform to the recommendations and criteria of ASTM F 1166-07, Standard Practice for Human Engineering Design for Marine Systems, Equipment and Facilities?

7. Do you provide operation and maintenance training?

8. Does your product support NEMA OneNet, NEMA 2000 and/or NEMA 0183? International Electrotechnical Commission (IEC 61162-1), Maritime navigation and radio communication equipment and systems, Digital interfaces, Single talker, and multiple listeners?

9. What is your commercial practice for Technical Support?

10. What is your commercial practice for Software and Hardware upgrades?

11. What is your operational life cycle? Repairable life cycle?

12. What are your commercial practices for provisioning technical data and installation drawings?

13. Do you provide all technical data, and certain rights to data, necessary to operate, maintain, diagnose, and perform operator level repairs throughout the lifecycle of the system as standard practice?

14. Are you willing to provide details of the internal engineering design process that was utilized during development, testing and evaluation of the system?

15. What is your experience with producing technical manuals that conform to MIL-PRF-32216A and MIL-DTL-24784/4C?

16. Are you willing to produce technical manuals and documentation that conform to MIL-PRF-32216A and MIL-DTL-24784/4C?

17. Do you produce additional technical documentation and manuals that exceed the requirements of MIL-PRF-32216A and MIL-DTL-24784/4C for any existing customers?

Miscellaneous

1. A “commented” version of Statement of Work (Attachment 2) and System Requirements Document (Attachment 3) may be submitted with your RFI response.

2. Existing technical documentation, brochures, product catalogs, and price lists may be submitted with your RFI response.

3. Buy American statute: Is the proposed end item/product a domestic end product? (Reference FAR Clause 52.225-1 and reference FAR 25.003 for definition of a "domestic end product")

4. Trade Agreement Act (TAA):

If the proposed end item/product is not a domestic end product, is it TAA compliant?

What is the country of origin? (Reference FAR Subpart 25.4)

5. If this requirement was set-aside for small businesses, (1) would your company be the small business that manufactured/produced the proposed end item or (2) would your company be a small business that meets the nonmanufacturer rule? (If yes, please specify which applies)

6. Does your company comply with Section 889? (DOES NOT provide covered telecommunications equipment or services as a part of its offered products/services to the Government in the performance of any contract, subcontract or other contractual instrument and DOES NOT use covered telecommunications equipment or services or any equipment, system, or service that uses covered telecommunications equipment or services) (Reference FAR Provision 52.204-26)