Attachment 1 - PWS RAD Monitor Calibration.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

DEFENSE LOGISTICS AGENCY DISPOSITION SERVICES

DLA DS CONUS AND OCONUS

RADIATION GATE MONITOR CALIBRATION SERVICES

TABLE OF CONTENTS

1. INTRODUCTION

2. PERIOD OF PERFORMANCE

3. TASKS TO BE PERFORMED

4. RADIATION GATE MONITOR CALIBRATION

5. RADIATION GATE MONITOR MAINTENANCE/REPAIRS

6. EMERGENCY REPAIRS

7. REPAIR/REPLACEMENT PARTS

8. TRAVEL AND PER DIEM

9. WHEN BIDDING

10. PERMITS/LICENSES

11. HOURS OF OPERATION AND HOLIDAYS

12. BASE ACCESS AND SECURITY

13. U.S. GOVERNMENT FURNISHED PROPERTY, MATERIAL, EQUIPMENT, AND

SERVICES (GFP/M/E/S)

14. CONTRACTOR FURNISHED PROPERTY, MATERIAL, EQUIPMENT, AND

SERVICES (CFP/M/E/S)

15. TASK ORDERS (TO)

16. QUALITY ASSURANCE (Q/A)

17. ACCEPTABLE PERFORMANCE LEVELS (APLs)

18. CHEMICALS

19. SPILL RESPONSIBILITY

20. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM

(EMS)

21. POINT OF CONTACT

22. CONTRACT MINIMUM/MAXIMUM

23. INVOICING

PERFORMANCE WORK STATEMENT

1. INTRODUCTION:

a. The Defense Logistics Agency (DLA) Disposition Services (DS) is a Major Subordinate Command (MSC) of DLA with the primary responsibility of disposing of and reutilizing Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the general public, or ultimate disposal through abandonment or destruction. The headquarters for DLA DS is located in Battle Creek, Michigan with a variety of field sites worldwide.

b. Contractor personnel shall comply with applicable federal, local and host installation laws, safety regulations and procedures. Personal Protective Equipment (PPE) shall be provided by the Contractor and must be appropriate for the task. Contractor’s personnel and equipment are subject to safety inspections by United States Government (USG) personnel.

c. The purpose of this contract is to provide calibration, Preventive Maintenance (PM), Corrective Maintenance (CM) services for radiation gate monitors and training for personnel at the various DLA DS field sites. These sites are geographically located throughout the Continental United States (CONUS), Outside Continental United States (OCONUS). Individual task orders to perform at the sites may be issued throughout the period of performance. The DLA DS field site Point of Contact (POC), phone number and hours of operation will be provided with each task order.

d. Contractor POC and/or Contract Manager: The Contractor shall be solely responsible for the overall performance of the contract. The Contractor shall designate a contract manager and alternate contract manager, who will have full authority to act for and make binding contractual decisions on behalf of the Contractor. Within five (5) days after contract award, the Contractor shall provide the name of the primary and alternate contract managers in writing. The contract manager or the alternate shall be available during normal operating hours to meet with Government personnel. The contract manager and the alternate must be able to speak, read, write and understand the English language.

2. PERIOD OF PERFORMANCE:

a. This is a Firm-Fixed Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) contract which consists of one (1) 12-month base period and two (2) 12-month options. The total contract length shall not exceed three (3) years.

3. TASKS TO BE PERFORMED:

The Contractor shall:

a. Report to the DLA DS location main office to sign in prior to conducting any services under this contract.

b. Furnish all personnel, management, supervision, properly trained labor, subcontractors, tools, transportation, equipment, supplies, products, materials to satisfactorily complete gate monitor calibration services at DLA DS listed on the attached site list (Enclosure 1). Sites maybe added or deleted depending on installation or removal of Radiation Gate monitors. If list changes the Contracting Officers Representative (COR) will provide an updated list.

c. Perform “LOCK OUT/ TAG OUT” of all electrical systems PRIOR to initiating work. The Contractor will be responsible for clearing all tags/ locks prior to returning equipment back to operational control of DLA DS and USG employees.

d. Perform Radiation gate monitor calibration In Accordance With (IAW) manufacture specifications. Additionally, the Contractor will review the operation of the radiation gate monitors and provide recommendations to improve the operation of the monitor.

The Contractor will perform maintenance and any necessary repairs when needed.

e. Complete calibration services at CONUS locations no later than 60 days after date of task order and OCONUS locations no later than 120 days after date of task order.

f. Submit calibration report to site POC, Program Manager, and KO. Calibration report is due with-in 10 days of provided service. The calibration report shall be on company letterhead and include at a minimum the below information:

1. Date of report

2. Date of calibration

3. Date of next calibration due

4. Site Name

5. Site address

6. Manufactures make and model number

7. Serial number of radiation monitor

8. Calibration results

9. Remarks box (identifying any problems, concerns or suggestions)

10. Signature line for site POC

11. Signature line for Contractor

g. Clean up workspace, remove and dispose of any parts or debris resulting from the Contractor’s performance. This is required after each day of on-site performance, and before the Contractor leaves the premises.

h. Upon request by the USG, the Contractor shall provide training to USG personnel.

This training shall include set up, calibration, equipment orientation and preventative maintenance. Prior to commencement of work, the Contractor and Site Chief/Site Manager shall determine the best time to schedule work visits, and training.

i. DLA DS site chiefs and site managers will be requested by the Contractor or COR to have the radiation gate monitor available to the Contractor during this training.

4. RADIATION GATE MONITOR CALIBRATION

a. Contractor is to calibrate the Radiation Gate Monitor following the instructions as stated in the OEM manual(s). The location of the gate monitor must also be taken into consideration when calibrating and troubleshooting as to the level of naturally occurring background radiation. This must be determined prior to actual calibration.

Contractor is to perform any repairs necessary during the visit.

b. Contractor is to contact the site or COR 45 days prior to their visit to determine any problems with the machine’s operation. Based upon their communication, the Contractor will advise the site and COR to the best of their ability what parts are necessary for the repair of the machine. Should the gate monitor require additional parts after arrival by the Contractor, the Contractor will advise the site and COR. The Contractor will also advise the site, host electrician or contract electrician what is needed to correct the problem. After departure, the Contractor shall remain in continuous contact-telephonically-to ensure the parts are correctly installed and the machine is operational.

c. To ensure the parts are available, the Contractor is to prepare and develop a pre-site checklist. This checklist is to be provided to the site 45 days in advance of the visit.

The checklist will gather as much information about the history of the machine as possible, to ensure a successful visit. Its main purpose is to pre-troubleshoot and determine what parts should be ordered in advance of the visit. Parts not needed or unused will remain with the field site.

5. RADIATION GATE MONITOR MAINTENANCE/REPAIR

a. The Contractor shall perform troubleshooting and maintenance for radiation gate monitors at field sites as applicable to ensure these devices are operational. The Contractor shall:

1. Establish the radiation gate monitor’s set-point (background level exposure).

2. Establish procedures for responses to monitor alarms as described in the manual.

3. Establish procedures for documentation of findings from radiation monitor alarms.

4. Provide training to DLA DS personnel on radiation monitor usage. This is at the request of the DLA DS field site Chief or Site Supervisor.

5. Provide personnel, and equipment necessary to facilitate maintenance.

b. Maintenance and troubleshooting of radiation gate monitors are designed to provide preventative actions of monitor failure of components from occurring between calibration cycles. The Contractor will contact the DLA Disposition Services field site and COR to pre-determine if any parts or supplies are required. This will be done prior to the visit to ensure complete calibration and repair. Lead time for ordering parts will be determined by the Contractor and the DLA DS field site POC to ensure the Period of Performance is met.

c. The Contractor is advised to contact the site POC prior to any visit to determine if any problems exist with the gate monitor. This will enable the Contractor to repair and address any mechanical problems during the initial visit. Should the gate monitor require other minor repairs or cleaning, this will also be accomplished during the visit. The Contractor shall inspect the gate monitor and troubleshoot any problems.

The main purpose of this contract is calibration and repair. All recommendations will be forwarded to the DLA DS COR.

Note: Observe all radiation safety precautions when using radioactive sources.

Note: If any calibration procedure cannot be completed satisfactorily, the instrument shall be tagged and removed for proper disposition.

6. EMERGENCY REPAIRS

If between annual calibrations a gate monitor becomes inoperative or damaged the Site Manager/Site POC, will first contact the Contractor to determine the cause of the malfunction. After it is determined that the repairs cannot wait until the next visit by the Contractor an emergency repair visit will be scheduled by the COR. After the repairs have been completed a report will be sent to the COR, documenting when the repairs were completed, what parts were replaced, who did the repairs, and any recommendation to help prevent any future problems. The response time is 15 days for CONUS and 45 days for OCONUS. Response time is time of call order to the time of arrival at the site.

Days are in workdays, with the exclusion of holidays and weekends.

7. REPAIR/REPLACEMENT PARTS

a. The Contractor shall furnish replacement parts. Parts used by the Contractor in performance of this contract shall be new and conform to the original equipment manufacturers or re-manufacturer’s specifications unless approved by the COR.

Rebuilt assemblies shall only be used with prior approval of the COR, when it is a standard industry practice, and the rebuilt assembly or subassembly carries the same manufacturers or re-manufacturer’s warranty as a new assembly or subassembly. Any part removed shall be USG property and shall be returned upon request of the COR unless the replacement part is required to be returned as part of a core charge in relation to discount off the new part. Contractor shall provide all repair parts and supplies necessary for preventive maintenance. Parts or components damaged by the Contractor shall be repaired or replaced at the expense of the Contractor to the satisfaction of the COR.

b. All freight costs associated with the shipment of parts will be reimbursed by the USG.

Freight costs shall be included with the cost of the parts or as separate items. If other than the standard shipping method is employed, the Contractor shall obtain approval by the COR (for next day, 2nd day, etc shipping). The Contractor shall otherwise have the part shipped by the most cost-effective method.

8. TRAVEL AND PER DIEM

The travel and per diem price are not to exceed figure for each period. Travel and per diem costs associated with emergency repairs and shipping of parts shall be reimbursed in accordance with the Joint Travel Regulation.

9. WHEN BIDDING

All travel costs are to be included in all regional CLINS (0001-0009) prices for base year and the 12-month option periods.

10. PERMITS/LICENSES

The Contractor shall be responsible for obtaining any necessary licenses, permits if applicable, and for complying with any applicable Country, State, Local or Base laws, codes and regulations in connection with the execution of the work. This includes acquiring any required permits, registrations, authorizations, or notifications necessary to operate on any installation listed in this contract.

11. HOURS OF OPERATION AND HOLIDAYS

The Contractor is not required to provide services on the eleven (11) federal holidays observed by the DLA unless approved by the KO or COR. When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. The following holidays are observed:

New Year’s Day 1 January Martin Luther King's Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

12. BASE ACCESS AND SECURITY:

a. The Contractor shall coordinate base installation access for all their employees. The Contractor shall be familiar with and comply with all Base Command policies regarding security considerations for all Contractor employees.

b. Unscheduled gate closures by the installation security personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay; this cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.

c. Contractor employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All Contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The USG reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of Contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

d. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The Contractor and all associated employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation security personnel. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DoD and/or local policy.

Should the Force Protection Condition (FPCON) change, the USG may require changes in Contractor security matters or processes.

e. Theater clearance: Theater clearances must be initiated approximately 45 days prior to intended travel. The Contractor is to notify the COR to start the Theater Clearance process. Theater Clearances are granted for person(s) traveling to OCONUS sites, not to the Contract Firm. A theater clearance may be granted for multiple sites if the Contractor decides to complete a multiple site task order or Group.

13. U.S. GOVERNMENT FURNISHED PROPERTY, MATERIAL, EQUIPMENT,

AND SERVICES (GFP/M/E/S):

a. Property: The USG will furnish the necessary workspace for the Contractor to perform services as outlined in this PWS.

b. Material: The USG will not provide any materials.

c. Equipment: The USG will not provide any equipment.

d. Services: The USG will provide utilities, if available at the areas identified in sections

1.c, such as electricity and water to the Contractor for use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices.

The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

14. CONTRACTOR FURNISHED PROPERTY, MATERIAL, EQUIPMENT, AND

SERVICES (CFP/M/E/S):

a. Property: The Contractor shall not provide any property.

b. Material: The Contractor shall provide all materials such as Petroleum, Oil, and Lubricants (POLs), and spill clean-up items for use during the performance of this contract. Contractor’s materials shall not be stored on USG property.

c. Equipment: The Contractor shall provide all personal protective equipment, tools, and any other equipment required to perform under the provisions of this contract. All equipment shall always be kept in a safe and operable condition. Contractor’s equipment shall not be stored on USG property.

d. Services: The Contractor shall provide all supervision, quality control, trained and certified employees, and a primary and alternate POC with phone number.

15. TASK ORDERS (TO):

a. The Contracting Officer (KO) may issue funded Task Orders (TO) for extended periods of time, this TO and COR scheduling approval is required for the firm fixed priced (FFP) services up to the quantities listed on the TO. The Order Limitations clause FAR 52.216-19 applies to each TO. All parts / travel / shipping will require estimates to be provided to the KO or COR before work is approved. The Contractor shall not perform any unscheduled maintenance or repairs without prior consent of the KO or COR. Parts ordered under this PWS are reimbursed at actual rates (no overhead or profit is authorized). At the beginning of the contract, and as needed, the Contractor shall designate to whom the TOs will be issued. The Contractor may bill against the funded TO as work is performed throughout the contract period.

b. The amount of funding set aside for the payment of parts, travel and shipping is a Not to Exceed (NTE) ceiling price (total amount) that will be established on the TO.

An NTE value may be adjusted upwards or downwards depending upon the number of unscheduled maintenance or repairs required. The Contractor is NTE this price unless notified by the KO in writing that the ceiling price has been increased and has specified in the notice a revised ceiling price for performance under this Contract/CLIN. The USG shall not be obligated to pay the Contractor any amount in excess of the ceiling price in the order, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the schedule unless and until the KO has notified the Contractor in writing that the ceiling price has been increased and shall have specified in the notice a revised ceiling that shall constitute the ceiling price for performance under this Contract.

16. QUALITY ASSURANCE (Q/A):

a. The USG will evaluate the Contractor’s performance under this contract IAW the

Acceptable Performance Levels listed below. They are primarily focused on what the USG will do to ensure that the Contractor has performed IAW the performance standards as defined. They define how the performance standards will be applied, the method of surveillance, and the acceptable quality levels(s) or defect rate(s).

17. ACCEPTABLE PERFORMANCE LEVELS (APLs):

a. APLs are the minimum performance levels of specific requirements which the Contractor achieve or risk having the government consider performance unsatisfactory, which may result in monetary or other consideration from the Contractor.

b. If performance falls below the specified performance level, consideration may be taken at the USG’s discretion. Decisions will consider the impact on the USG because of the failure to meet the performance requirement and the number of times the failure has occurred throughout the contract period.

c. Performance incentives for the Contractor will include, but are not necessarily limited to, favorable impact on option exercise decisions, future awards of the same requirement, and future awards of similar requirements by DLA DS as well as other government and non-government entities that may review the performance of this

DELIVERABLE

STANDARD

TIMEFRAME

SECTION

ACCEPTABLE

PERFORMANCE

LEVEL (APL)

METHOD

OF

SURVEILLANCE

Sign in on visitor log

Sign visitor log upon arrival for any service

Prior to commencing services on a scheduled day

3.a. No more than three (3) failures during each period of performance.

COR/

Customer

CONUS locations Calibration of RAD Monitors

Per Calibration schedule

Within 60 days of issued Task Order

3.e. RAD Monitor Calibrated and operational

COR

OCONUS

locations Calibration of RAD monitors

Per Calibration schedule

Within 120 days of issued Task Order

3.e. RAD Monitor Calibrated and operational

COR

Calibration Report

After each Calibration of RAD Monitor

Within 10 days of completed Calibration

3.f. Identify any problems or concerns with RAD monitor

COR

Emergency Repairs CONUS locations

Per request Within 15 days of Task Order

6. RAD Monitor repaired and operational

COR

Emergency Repairs

OCONUS

locations

Per request Within 45 days of Task Order

6. RAD Monitor repaired and operational

COR

18. CHEMICALS

a. Chemicals used in the performance of the work shall be purchased by the Contractor and issued to the Contractor’s employees in the original manufacturer’s containers.

All chemicals must be authorized for use and meet all the installation requirements.

All containers shall identify the type of chemical, instructions for use, dilution, and any hazardous warnings. Products shall be recommended by the manufacturer for their intended use and shall be compatible with other manufacture’s products used in conjunction with these products. Products must have been available in the market for commercial use for at least two (2) years. Manufacturer’s published data will be the only acceptable evidence of materials meeting this requirement.

19. SPILL RESPONSIBILITY:

a. The Contractor is solely responsible for all spills or leaks during the performance of this contract, which occurs because of, or is contributed to by the actions of its agents, employees, or subcontractors. The Contractor shall clean up such spills or leaks to the satisfaction of the USG in a manner that complies with applicable Federal, state, and local laws and regulations. The clean-up shall be at no cost to the USG. The Contractor shall report all such spills or leaks, regardless of their quantity, to the COR and KO immediately upon discovery. A written follow-up report shall be submitted to the COR and KO not later than twenty-four hours after the initial telephonic report.

The written report shall be in narrative form, and as a minimum shall include the following:

1. Description of item spilled (including identity, quantity).

2. Whether amount spilled is EPA or state reportable, and if so, whether it was reported. Exact time and location of spill including a description of the area involved.

3. Containment procedures initiated.

4. Summary of any communications Contractor has with press or USG officials other than the KO.

5. Description of clean-up procedures employed or to be employed at the site including disposal location of spill residue.

6. Description of item spilled (including identity, quantity).

20. DLA DS ENVIRONMENTAL MANAGEMENT SYSTEM (EMS):

a. DLA DS implemented an Environmental Management System (EMS) in accordance with ISO 14001:2015(E), DOD, and DLA requirements at all appropriate DLA DS facilities. An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing, implementing, achieving, reviewing, and maintaining the environmental policy of an organization. The DLA DS EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the DLA DS mission. The DLA DS EMS program is explained in the agency EMS Core Instruction. Site supplements may detail information required by EMS at a local level such as local, state and host environmental regulations as well as local emergency procedures and operating procedures unique to the location. Site supplements also contain information concerning the local interaction between the appropriate DLA DS tenant facility and the DOD/DLA host facility EMS program.

Contractors and their personnel are required to be aware that each appropriate DLA DS facility has an EMS and to be aware of EMS policies to perform work and/or gain access to an installation. Each DLA DS facility maintains EMS awareness posters that identify the DLA DS Environmental Management Representative (EMR) and host facility EMR for specific guidance concerning an individual facility’s EMS program. Contractors may request current copies of EMS information identified in this Section by contacting the local COR.

21. POINT OF CONTACT:

a. The Contracting Officer Representative (COR) will be the point of contract and will be designated after the contract award.

22. CONTRACT MINIMUM/MAXIMUM

The contract minimum shall be $1500.00. The maximum shall be 150% of the estimated value of the contract. There is no contract minimum for any option period included in the

23. INVOICING:

a. The Contractor will invoice on a monthly basis through the Department of Defense Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with Defense Federal Acquisition Regulations Supplement (DFARS) 252.232-7003. Refer to https://wawf.eb.mil for additional information.

b. The COR will verify Contractor hours reported in WAWF compared to recorded hours during performance prior to approving the invoice.

https://wawf.eb.mil/

FAR 52.212-01 Fill-in coverage:

1.0 PROPOSAL SUBMISSION (FORMAT AND CONTENT): The following describes the information that must be furnished as part of the proposal and the format which must be presented. Proposals which do not provide the required information in the prescribed format at the time of the initial submittal may be excluded from further consideration. Offers are strongly encouraged to read provisions.

FAR 52.212-1, “INSTRUCTIONS TO OFFEROS – COMMERCIAL ITEMS”.

1.1 FORMAT: The offeror shall submit documentation (one original electronic form, standard Microsoft based Word and / or Excel, and or .PDF files) in response to this solicitation subject to the requirements in this provision. The offeror’s outline should demonstrate, in detail, how their organization, internal work processes and procedures meet the US Government’s requirements for performance under this solicitation.

1.2 PROPOSAL SUBMISSION: The following describes the information which must be furnished as part of the proposal and the format in which it must be presented. Proposals which do not provide the required information in the prescribed format shall be excluded from further consideration. Offerors should not include extraneous information that is not required to be submitted by 1.4. All proposals shall be valid for 90 days.

(a) FORMAT: Proposals shall be submitted in distinctly severable parts consisting of the following volumes: Volume 1, Volume 2. Proposal submissions will consist of one original copy submitted electronically. If multiple electronic files are submitted, each electronic file shall identify it as part of Volume 1, 2.

VOLUME 1: Proposal Certifications and Price Schedule. (i) FAR 52.212-1(b) Information, except (b)(10). (b)(10) Information shall be in Volume 2. The Price Schedule is Attachment 2.

VOLUME 2: Past Performance Proposal. (See 1.4 below) (b) Submission of proposal by email should be sent to: matthew.wonch@dla.mil

Emailed proposals are to be sent to matthew.wonch@dla.mil

1.3 Reserved

1.4 Past Performance Proposal:

(a) The offeror is required to provide any current relevant information regarding the level of performance, in terms of delivery and quality achieved under either US Government or commercial contracts for the same or similar services for performance in the same geographic areas as the solicited requirement. The information provided should support a qualitative review of the offeror; and/or record of performance in the areas of conforming to specifications, adherence to contract schedules, history of reasonable and cooperative behavior, commitment to customer satisfaction, and business-like concern for the interest of your customer. Additionally, if performance deficiencies were identified, what they were and what corrective action was taken. Relevant past performance shall be within the last 6 years.

(b) Offerors shall submit past performance data for their firm. For each reference provided, a valid name and telephone number, contract number, contract type, dollar value, contract award and completion dates, point of contact, description of work performed, and e-mail address of point of contact is required. The description of work performed shall be in sufficient detail to explain the type of facility inspection services and geographic coverage (U.S. and International) commensurate with the scope and territory required in this procurement.

(c) Reference projects and corresponding reference surveys are limited to four (4) projects considered by the offeror to be the most relevant to the requirements of this solicitation. If more than four projects with reference surveys are received, the US Government will consider the first four projects received based upon the date and time the reference surveys are received.

(d) Attachment 4 contains a past performance survey that is used to evaluate an offeror’s past performance. The offeror shall provide the past performance survey in Attachment 4 to the past performance reference they identify in this part of the proposal for the offeror. The past performance reference shall independently submit the survey to the Contracting Officer prior to the closing date of the solicitation. Any completed past performance survey received after the date of closing or directly from the offeror will not be considered in the past performance evaluation. The US Government will not evaluate a reference listed in the past performance proposal if no corresponding survey is received from a reference for that contract. This will have the effect of the offeror being given a Neutral rating for that portion of their overall evaluation, regardless of the type of experience or its similarity to this requirement. Reference surveys must be received by the due date for receipt of proposals in order for the information to be considered.

Offerors are cautioned that due to mail delivery times to the U.S., it is highly recommended that all contract references being asked to provide surveys be asked to scan the documents in Adobe .pdf format and email it to matthew.wonch@dla.mil with a reference to the solicitation, SP4510- 25-Q-1044 in the subject heading.

(e) The submission of a past performance volume is required. If an offeror does not have any past performance references, offerors must at least identify Volume 2 in their proposal and state they do not have any past performance to provide. If the US Government only receives a past performance survey from a past performance reference and there is no information in an offeror’s proposal regarding that reference (see paragraph above), the reference will not be considered. The offeror is responsible for ensuring references submit past performance surveys;

the US Government will not be contacting references for purposes of obtaining the survey.

ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS

1.5 Evaluation of Past Performance:

(1) The US Government will evaluate the quality of the offeror’s past performance. The assessment of the offeror’s past performance will be used as a means of evaluating the probability of success of the offeror. Thus, an offeror with a higher confidence assessment rating for past performance will have a higher probability of meeting the solicitation requirements than a firm with a lower confidence assessment rating.

(2) In investigating an offeror’s past performance, the US Government may consider information in the offeror’s proposal and information obtained from other sources, including past and present customers and their employees, other US Government agencies, including state and local agencies, consumer protection organizations and better business bureaus; former subcontractors;

and others who may have useful information. Failure by the offeror to provide evidence of relevant performance on contracts of a similar nature in terms of performance timeframes and complexities of services provided will be considered by the US Government to have no relevant past performance. The offeror is responsible for ensuring references submit past performance surveys; the offeror’s reference must submit the past performance survey. The US Government will not accept past performance surveys submitted by the offeror or contact offeror references to obtain a completed survey. The US Government will evaluate past performance and experience in accordance with submission requirements of 1.4.

(3) Evaluation of past performance will be a subjective assessment based on a consideration of all relevant facts and circumstances. It will not be based on absolute standards of acceptable performance. The US Government is seeking to determine whether the offeror has consistently demonstrated a commitment to customer satisfaction and timely delivery of services. This is a matter of judgment. Offerors will be given an opportunity to address especially unfavorable reports of past performance, and the offeror’s response, or lack thereof, will be taken into consideration. Offerors lacking relevant past performance will not receive negative or positive consideration in the evaluation of this element as no meaningful confidence assessment rating can be reasonably assigned.

(4) Past performance will be rated on an adjectival scale. The US Government’s conclusions about the overall quality of the offeror’s past performance and experience will be a factor in determining the relative merits of the offeror’s proposal and in selecting the offeror whose proposal is considered the most advantageous to the US Government.

(5) By past performance, the US Government means how well the offeror conformed to specifications and to standards of good workmanship; the offeror’s adherence to contract schedules, including the administrative aspects of performance; the offeror’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and the offeror’s business-like concern for the interests of the customer. By experience, the US Government means whether a contractor’s firm has performed similar work before. DLA Disposition Services will also consider the offeror’s past performance and experience on the same or similar contracts in terms of the complexities of the services provided. Offerors with no past performance will be issued a Neutral rating for past performance.

(f) A written notice of the award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the

US Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

1.6 Evaluation Factors for Award:

a. The US Government will make award to the responsible offeror whose offer conforms to the solicitation and demonstrates the best value to the US Government in terms of their past performance and price.

b. The evaluation factors are listed below:

(i) Past Performance

(ii) Price

(iii) Past performance is significantly more important than price.

1.7 Evaluation of Price: The offered price will be used in conjunction with the other factors to determine the proposal, which represents the best value to the US Government. Price will not be numerically scored, but it will be fully evaluated using price analysis techniques.

1. INTRODUCTION: