Attachment 1 - PWS - MOUNTAIN WILDERNESS EXTREME COLD WEATHER TRAINING_17Feb22.pdf

Performance Work Statement (PWS) Naval Special Warfare Command

Mountain Wilderness and Extreme Cold Weather Training 17 February 2022

1. BACKGROUND

1.1 Naval Special Warfare Command personnel require specialized training, experience and instructor development in an extreme cold weather, high altitude and arctic environment.

2. OBJECTIVES

2.1 Provide Naval Special Warfare (NSW) designated instructor staff with the requisite knowledge, skills, and abilities (KSA) to prepare, educate, and train NSW personnel competently and safely for cold weather operations in high northern latitudes; to include mountain, glacier, extreme cold weather, and high-altitude environments.

2.2 Spring/Summer Course shall incorporate blocks of instruction (classroom and practical application) on mountaineering and cold weather mountain operations. The Course of Instruction (COI) will include at minimum, but not limited to, the topics outlined in

2.2.1 – 2.2.10. Course is anticipated to be 25 days (weather dependent).

2.2.1 Leadership

2.2.2 Teamwork

2.2.3 Risk Management Development

2.2.4 Objective Hazard Identification

2.2.5 Wilderness Safety Skills

2.2.6 High Altitude Mountaineering

2.2.7 Basic Search and Rescue

2.2.8 Glacier Rescue

2.2.9 Avalanche Rescue

2.2.10 Weather Forecasting

2.3 Winter Course shall incorporate blocks of instruction (classroom and practical application) on extreme cold weather operations in the higher northern latitudes during periods of extreme darkness (polar dark). The COI will include at minimum, but not limited to, the topics outlined in 2.3.1 – 2.3.16. Course anticipated to be 10 days (weather dependent).

2.3.1 Leadership

2.3.2 Teamwork

2.3.3 Risk Management Development

2.3.4 Objective Hazard Identification

2.3.5 Weather Forecasting

2.3.6 Arctic Related Injuries and Conditions

2.3.7 Arctic Survival

2.3.8 Shelter Construction

2.3.9 Water Procurement

2.3.10 Terrain Negotiation (snowshoes and skis)

2.3.11 Equipment (Individual and Group)

2.3.11.1 Tent Routine (establishing Lay Up Positions)

2.3.11.2 Stove Set Up and Lighting

2.3.12 Power Supply Management (i.e. GPS, Radio, Lights, etc…)

2.3.13 Mobility Platforms (snowshoes & skis)

2.3.14 Communication Limitations in Remote Areas (such as the High North)

2.3.15 Predator Defense

2.3.16 Weapon System Management

3. SCOPE

3.1 Contractor shall provide personnel, management, materials, all foodstuffs, permits, facilities, and equipment (not otherwise provided by the Government) necessary to provide a 25 day custom COI for the spring/summer course of training and 10 day custom COI for the winter course of training as defined in this PWS. The format and location is subject to change. Such changes will be negotiated at the task order level, as necessary.

3.1.1 Spring/Summer Course: High altitude (greater than 13,000ft) mountainous environment within the state of Alaska.

3.1.2 Winter Course: Extreme cold weather environment with extreme darkness within the State of Alaska, North of 66.0 degrees latitude.

4. REQUIREMENTS

4.1 The Contractor shall maintain an instructor to student ratio in accordance with (IAW) the below breakout, unless otherwise specified and negotiated at the task order level.

4.1.1 Two (2) Instructors for courses with up to 6 students (anticipated course size of 3-6 students)

4.1.2 Three (3) Instructors for courses with 7-9 students

4.1.3 Four (4) Instructors for courses with 10-12 students (can separate into smaller groups if required by Park Service/Area)

4.2 The Contractor shall ensure that training is conducted in accordance with all Local, State, and Federal rules and regulations to include provision of any required permits or land use agreements. Contractor shall possess all necessary Local, State, and Federal land usage permits and authorizations prior to conducting the training defined in this PWS.

4.3 Contractor Qualifications:

4.3.1 The Contractor shall ensure that all instructors/guides (key personnel) have, at minimum, the following certifications (or equivalent certifications) and experience prior to performing work under this contract.

4.3.1.1 American Institute for Avalanche Research and Education (AIARE) Level II certified.

4.3.1.2 Wilderness First Responder.

4.3.1.3 Guide certificates issued by Alaska Mountaineering School, National

Outdoor Leadership School, or American Mountain Guides Association

4.3.1.4 Satisfactory completion of the US Forest Service Leave No Trace Master

Educator curriculum.

4.3.1.5 Extensive experience with mountaineering, specifically Denali National Park; to included guiding multiple expeditions on intended expedition routes to be utilized for training.

4.3.1.6 Contractor must possess a Commercial Use Authorizations Certificate (CUA) and meet Denali’s National Park Lead Commercial Expedition Accreditations.

4.3.2 The Government reserves the right to request copies of any of the above required certifications to verify qualifications are appropriately met.

4.4 The Contractor is responsible for the following:

4.4.1 Development of the Course Schedules and Training Plans.

4.4.1.1 Each Course Schedule will include a daily breakout of the training activities to be covered, time allocated to each COI topic, and the location along with pertinent information related to the Communications Plan (i.e. On-Call Doctor, …).

4.4.1.2 Each Training Plan will include a list of objectives per COI topics.

4.4.2 All transportation (air, van, snowmachine, skis, etc…) beginning upon arrival at the

Contractor’s designated facility and throughout the duration of the training. At the conclusion of the training, the Contractor shall transport the NSW personnel back to the Contractor’s designated facility, or other negotiated location.

4.4.3 All food beginning upon arrival to the Contractor’s designated facility and throughout the duration of the training.

4.4.4 Contractor shall evaluate/examine all NSW personnel gear at the designated Contractor facility and approve prior to beginning training. If any gear does not meet standards or is missing, Contractor shall assist NSW personnel in obtaining the appropriate gear required.

4.5 The COI shall include at minimum, but not limited to, the below topics.

4.5.1 Spring/Summer Course:

4.5.1.1 Mountaineering Leadership Skills and team building

4.5.1.2 Risk Management (Operational Risk Management (ORM) development)

4.5.1.3 Basic COI in avalanche prevention and response.

4.5.1.4 Basic emergency casualty response in mountainous terrain.

4.5.1.5 Safety precautions during group travel in mountainous terrain.

4.5.1.6 Injuries and illnesses common to a cold, high-altitude and mountainous terrain.

4.5.1.7 Development of Operational Risk Management Matrix; to include identification of hazards, identifying severity of risk and mitigation strategies.

4.5.1.8 Selecting and maintaining mountaineering equipment.

4.5.1.9 Understanding and use of alpine and glacier terminology

4.5.1.10 Snow pack and terrain analysis.

4.5.1.11 Conduct a low grade vertical ice climb (belayed or as a rope team)

4.5.1.12 Individual movement techniques for over the snow mobility

4.5.1.13 Use of Crampons

4.5.1.14 Use of Snowshoes

4.5.1.15 Use of Touring skis

4.5.1.16 Use of Snow sleds (pulks)

4.5.1.17 Perform Self-Arrest and Self Belay Techniques on Snow/Ice.

4.5.1.18 Construct Artificial / Natural climbing anchors in snow/ice.

4.5.1.19 Conduct roped team movement over snow/ice glaciated terrain

4.5.1.20 Demonstrate crevasse rescue techniques.

4.5.1.21 Conduct avalanche rescue scenarios

4.5.1.22 Conduct Arctic Bivouac techniques (basecamp/summit tent routines)

4.5.1.23 Review and application of land navigation in mountainous terrain.

4.5.1.24 Glacier traversing

4.5.1.25 Belay skills in a variety of mountaineering systems.

4.5.1.26 Nutrition and Hydration in cold and high-altitude environment.

4.5.1.27 Team Meal Planning and Food Packing

4.5.1.28 Group Meal Preparation

4.5.1.29 Water Procurement

4.5.1.30 Course Wrap Up (Lessons Learned Discussion)

4.5.2 Winter Course:

4.5.2.1 Mountaineering Leadership Skills and team building

4.5.2.2 Risk Management (ORM development).

4.5.2.3 Basic emergency casualty response in arctic conditions.

4.5.2.4 Safety precautions during group travel in arctic conditions.

4.5.2.5 Injuries and illnesses common to an extreme cold weather environment

4.5.2.6 Development of Operational Risk Management Matrix; to include identification of hazards, identifying severity of risk and mitigation strategies.

4.5.2.7 Selecting and maintaining arctic equipment.

4.5.2.8 Understanding and use of arctic terminology

4.5.2.9 Snow pack and terrain analysis.

4.5.2.10 Basic patrolling in arctic environment

4.5.2.10.1 Shake out hike (short duration) ~1 hour

4.5.2.10.2 Basic Patrol (moderate duration) ~ 6hours

4.5.2.10.3 Patrol with Lay Up/Bivouac (longer duration) ~ 24 hours

4.5.2.11 Individual movement techniques for over the snow mobility

4.5.2.12 Use of Crampons

4.5.2.13 Use of Snowshoes

4.5.2.14 Use of Touring skis

4.5.2.15 Use of Snow sleds (pulks)

4.5.2.16 Construct Artificial / Natural climbing anchors in snow/ice.

4.5.2.17 Conduct Arctic Bivouac techniques (group tent routines)

4.5.2.18 Review and application of land navigation in arctic terrain.

4.5.2.19 Nutrition and Hydration in an extreme cold / arctic environment.

4.5.2.20 Team Meal Planning and Food Packing

4.5.2.21 Group Meal Preparation (stove set up, lighting)

4.5.2.22 Water Procurement

4.5.2.23 Weapons System Management

4.5.2.23.1 Use of gloves/ mittens

4.5.2.23.2 Graphite

4.5.2.23.3 Laser and Light use

4.5.2.23.4 Battery life

4.5.2.24 Use of Optics (anti-fog)

4.5.2.25 Use of Communications Equipment in the Arctic

4.5.2.25.1 Managing radio systems in Arctic Environment

4.5.2.26 Use of Night Vision Devices (NVD)

4.5.2.27 Survival Shelter Construction

4.5.2.28 Power Supply Management and Techniques (Recharging GPS, Radio, Lights, etc…)

4.5.2.29 Evaluation of NSW extreme cold weather equipment

4.5.2.30 Course Wrap Up (Lessons Learned Discussion)

4.6 The Contractor is responsible for providing all course materials, at minimum, but not limited to, and be in compliance with the following to support a safe training environment:

4.6.1 Course presentations

4.6.2 Gear List (provided prior to the start of any given course for each individual participant, minimum 60 days in advance)

4.6.3 Group Meal Plan (Contractor is responsible for planning, packing, and supplying all group meals for both courses to account for the needed caloric intake required for the exertion per COI)

4.6.4 Group Gear will be made available by Contractor applicable for each course and sized appropriately to the participant to include at minimum, but not limited to:

4.6.4.1 Tents (2man-4man, as applicable)

4.6.4.2 Internal Frame Backpacks (100L+)

4.6.4.3 Tent Bags

4.6.4.4 Shovels

4.6.4.5 Cooking Equipment

4.6.4.6 Stoves

4.6.4.7 Double Stove Boards with Reflective Bases

4.6.4.8 Large Expedition Pots/Pans

4.6.4.9 Fuel Bottles and Pumps

4.6.4.10 Stove Fuel

4.6.4.11 Group and Individual food stuff sacks

4.6.4.12 Climbing ropes and ropes safety equipment

4.6.4.13 Cordage and rigging materials

4.6.4.14 Pickets

4.6.4.15 Wands /Cache Flagging Material

4.6.4.16 Shovels (to include steel blade bulldogs)

4.6.4.17 Mountaineering / Climbing protection

4.6.4.18 Mountaineering Helmets

4.6.4.19 Expedition Sleds/Pulks with rigging and break strands

4.6.4.20 Expedition Sleeping Bags (-40 deg F, Downfill)

4.6.4.21 Heavy Expedition Down Parkas and Pants (800+ Fill)

4.6.4.22 Mountaineering/Double Boots

4.6.4.23 Neoprene Overboots

4.6.4.24 Insulated Down Camp Booties with gaiters

4.6.4.25 Crampons (Flexible/Strap)

4.6.4.26 Snowshoes

4.6.4.27 Touring Skis

4.6.4.28 Waterproof sled bags

4.6.4.29 Closed Cell Foam Sleeping Pads

4.6.4.30 Ice Axe

4.6.4.31 Carabiners (locking / non-locking)

4.6.4.32 Webbing and Cordage for Glacier Travel Self Rescue Rigging

4.6.4.33 Mechanical Ascenders

4.6.4.34 Pulleys

4.6.4.35 Collapsible Trekking/ Ski poles with snow baskets

4.6.4.36 Portable / Rechargeable power supply

4.6.4.37 All miscellaneous gear incidental to training

4.6.4.38 Specialized equipment for technical problems and rescue gear

4.6.4.39 First Aid Kit and Medical Gear

4.6.4.40 Mobility Platforms (to include snow machines if required for safety in remote areas)

4.7 Spring/Summer Course: The Contractor shall provide a facility to stage expedition equipment and provide instruction prior to departure to glacier training. The facility must be within roughly 15 miles of the airport being utilized to fly participants to the glacier. The airport can be the Talkeetna, Alaska airport or Anchorage, Alaska airport. The facility must include at minimum, but not limited to the following:

4.7.1 Classroom/Conference and trip planning area with area maps (enclosed area with appropriate amount of tables/chairs for the applicable application)

4.7.2 Covered area for individual and group equipment preparation

4.7.3 Dedicated Covered area 10’X10’ per student.

4.7.4 Dedicated Covered area 20’X 20’ for group preparation

4.7.5 Food Preparation Area: Facility must maintain a sanitary and clean area with a variety of foodstuffs to support expeditions meal development on site following nutrition instruction block. Facility must include the following at minimum, but not limited to:

4.7.5.1 Kitchen Facility

4.7.5.2 Oven

4.7.5.3 Grill

4.7.5.4 Refrigerator

4.7.5.5 Dishwasher / Sink

4.7.5.6 Butcher Block and Counter Space

4.7.5.7 Cold / Frozen Storage

4.7.5.8 Bulk Food Storage

4.7.5.9 Meal Preparation Items:

4.7.5.9.1 Dehydrated Meals

4.7.5.9.2 Assorted Candy / Carbohydrate Bars

4.7.5.9.3 Carbohydrate / Energy Gels & Chews

4.7.5.9.4 Assorted Crackers

4.7.5.9.5 Assorted Protein Bars

4.7.5.9.6 Packaged Dry Meats

4.7.5.9.7 Nut Mixes

4.7.5.9.8 Bagels

4.7.5.9.9 Packaged cheese products

4.7.5.9.10 Dried Fruits & Fruit snacks

4.7.5.9.11 Food Storage Bags / Containers

4.7.5.9.12 Plastic Food Bags

4.7.5.9.13 Drink Mixes with various flavors

4.7.5.9.14 Teas

4.7.5.9.15 Packaged Coffee Products

4.7.5.9.16 Sugar, Spices

4.7.5.9.17 Granola products

4.7.5.9.18 GORP / Trail mix varieties

4.7.5.9.19 Food Scale

4.7.5.9.20 Utensils

4.7.5.9.21 Cutting Boards

4.7.5.9.22 Knives

4.7.5.9.23 Food Bins

4.7.5.9.24 Scoopers

4.7.5.9.25 Tongs

4.7.5.9.26 Plastic Wraps

4.8 Spring/Summer Course: Facility must have onsite equipment sales with items identified on the expedition gear list.

4.9 Spring/Summer Course: Repair capability to include a sewing machine with capability of stitching safety equipment.

4.10 Spring/Summer Course: Facility must have access to an indoor/covered climbing/ascending structure to facilitate climbing / mountaineering instruction (ie. crevasse self rescue techniques). If ‘climbing wall’ is not on-site, it must be within 15 miles and the Contractor is responsible for transportation to/from.

4.10.1 Designated area with overhead rope anchors to allow for crevasse rescue and recovery training and individual skills development.

4.10.2 Ability to support minimum 4 students simultaneously.

4.11 Spring/Summer Course: Facility must maintain areas for rehearsing tent/camp set up and routine.

4.11.1 Camping Area (with designated camping platforms) to include Shower/Sink (enclosed building with running hot water) and Bathroom Facilities

4.11.2 Camp area must allow for long term camp set up and living due to possible weather delays prior to insert onto the glacier/mountains.

4.11.3 COVID-19 Safety Protocols in accordance with (IAW) CDC, State of Alaska, and Denali National Park Service and any other applicable protocol.

4.12 Winter Course: The Contractor shall provide a facility within roughly 15 miles from the Fairbanks, Alaska airport to stage expedition equipment and provide instruction prior to departure to the extreme cold weather training location. The facility must include at minimum, but not limited to the following:

4.12.1 Classroom/Conference and trip planning area with area maps (enclosed area with appropriate amount of tables/chairs for the applicable application)

4.12.2 Covered area for individual and group equipment preparation

4.12.3 Dedicated Covered area 10’X10’ per student.

4.12.4 Dedicated Covered area 20’X 20’ for group preparation

4.13 Post-Award Conference

This meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements, and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide conference minutes (summary of items discussed) of the Post-Award Conference. A post award conference shall be conducted at a minimum of 60 days prior to initial course in order to discuss planning and gear, unless coordinated in advance between the Government and Contractor. A detailed course schedule and training plan shall be provided by the Contractor prior to the conference. If any edits/updates are required, the final course schedule and training plan shall be provided by the Contractor 30 days prior to course start date, unless coordinated in advance between the Government and Contractor. Conference may be conducted via video teleconference (VTC) due to remote location.

5. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION

(GFP/GFE/GFI)

5.1. Contracted personnel shall have a working knowledge of, and inspect all, Government provided student gear as identified below; and as associated with wilderness skills training/ mountaineering/extreme cold weather prior to expedition phase of training. Any duplicate items listed below and within paragraph 4.6 is intentional. Contractor shall provide a list of individual gear required for each student per course; to include all GFP items/gear provided by the Government below. (The Contractor shall be responsible for providing all gear that is not listed under GFP/GFE/GFI and/or is not a common item already owned by a participant.)

5.1.1 3 sets of socks

5.1.2 Regular gaiters or integrated gaiters

5.1.3 Light weight crew long sleeve top

5.1.4 Mid weight crew long sleeve top

5.1.5 Expedition weight top hooded long sleeve top

5.1.6 Fleece Jacket or Down/synthetic Jacket

5.1.7 Hard Shell Rain Jacket and Pant

5.1.8 Wind shirt top

5.1.9 Underwear (2-3 Pairs)

5.1.10 Expedition weight long underwear bottoms

5.1.11 Mid-weight long underwear bottoms

5.1.12 Soft shell bottoms

5.1.13 Sun hat

5.1.14 Wool or fleece hat

5.1.15 Neck gaiter

5.1.16 Balaclava

5.1.17 Thin liner gloves (2 pair)

5.1.18 Windstopper fleece gloves

5.1.19 Insulated ski gloves

5.1.20 Insulated Mittens

5.1.21 Compression stuff sack (5 various sizes)

5.1.22 Goggles (Category IV protection)

5.1.23 Optics

5.1.24 NSW specific Communications/Navigation Equipment (i.e. GPS, Radio, etc …. )

5.1.25 Night Vision Devices (NVD)

5.1.26 Toiletries

5.1.27 Seat Harness

5.1.28 Water Bottle(1QTx2)

5.1.29 Bowl

5.1.30 Spoon

5.1.31 Cup

5.1.32 Pocket Knife

5.1.33 Watch

5.1.34 Lighter

5.1.35 Personal Medical Kit

5.2 Contractor personnel are responsible for all of their supplies, equipment, meals, lodging, and any other training/course related items throughout the duration of the course.

6.0 DELIVERABLES

Deliverables PWS Ref. Delivery Date

Course Schedule 4.4.1.1 Draft due prior to Post Award Conference. Final due 30 days prior to course start date.

Training Plan to encompass all COI topics.

4.4.1.2 Draft due prior to Post Award

Conference. Final due 30 days prior to course start date.

Post Award Conference 4.13 60 days prior to Travel for Initial Course.

Post Award Conference Minutes

4.13 10 days after Post Award Conference

Deliverables PWS Ref. Delivery Date

Contractor must provide a list of Individual Gear/Equipment required for each student.

4.6.2, 5.1 60 days prior to course start date.

Group Meal Plan 4.6.3 30 days prior to course start date.

Safety and Emergency Management Plan

8.3 Prior to Post Award

Conference.

7.0 CONTRACTOR TRAVEL

7.1 The contractor shall be expected to conduct courses in various locations to include:

7.1.1 Alaska

7.1.2 Other locations negotiated at task order level.

7.2 Contractor travel is authorized to conduct training that is executed under this contract.

Any required travel shall be included within the firm fixed price of the course. A separate travel CLIN will not be included.

8.0 SAFETY

8.1 Nothing in the PWS, nor any Government action or failure to act in performance of the contract shall relieve the Contractor of its responsibility for the safety of the Contractor’s personnel and property, the Government’s personnel and property, and the general public.

Furthermore, nothing in this PWS shall relieve the Contractor of its responsibility for complying with applicable Federal, State, and Local laws, ordinances, codes, and regulations (including those requiring applicable licenses and permits) in connection with the performance of the contract.

8.2 Contractor shall provide risk assessments and Emergency Action Plan (EAPs) pertinent to training type and location prior to field evolutions to all students.

8.3 Contractor shall have and maintain a Safety and Emergency Management Plan. The plan shall include at minimum, but not limited to, the following:

8.3.1 Detailed description of the Contractor’s ability to, and process of, communication during an expedition between the instructors and the Contractor’s facility.

8.3.2 Detailed description of the Contractor’s ability to, and process of, communication during medical emergencies; specifically direct communication with a healthcare professional/licensed doctor specializing in high altitude and back country injuries/illnesses.

8.3.3 Detailed description of the Contractor’s Safety process and procedures

8.3.4 Detailed description of the Contractor’s Emergency Management process and procedures; specifically ingress/egress off of the glacier and to emergency medical care

8.4 Mishaps

8.4.1 If a mishap under this contract occurs, the Contractor shall promptly report the incident to the designated Government POC. If the US Navy conducts an investigation of the mishap, the Contractor shall cooperate and assist the Government personnel until the investigation is complete.

9.0 OTHER UNIQUE REQUIREMENTS AND CONSIDERATIONS

9.1 Emergency Medical Treatment. Medical services for Contractor personnel are the responsibility of the Contractor. However, the Government may provide, on an emergency basis, medical services for job related injuries while an employee is performing under this contract.

Emergency medical care is available to the Contractor employees depending on the location of the instructor’s training duties. Every training evolution has an Emergency Action Plan that clearly identifies the emergency medical treatment for the given training area. Contract instructors will have access to these services in case of an emergency. Such emergency medical care will be limited to those services necessary to prevent undue suffering or loss of life and will be provided only during the period of emergency. In such circumstances, action shall be taken to transfer employees of the Contractor to a civilian health care provider as soon as the emergency period ends. The Contractor shall reimburse the Government for emergency medical services provided. If the invoice is not paid, cost may be offset by the Contracting Officer against future payments to the Contractor.

9.0 SECURITY

9.1 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of Government data.

9.2 MARKINGS AND LIMITED USE OF DATA: The Contractor shall refrain from using “Naval Special Warfare Command” (NSWC), reference to any NSWC personnel by title or position within NSWC, or this contract in any of its publications, websites, materials, media, or advertising media. The Contractor shall not use or reproduce the Department of the Navy’s trademarks or trade secrets with respect to Naval Special Warfare, Naval Special Warfare training, and the Navy SEALs/SWCCs (i.e., there are several U.S. trademark registrations in connection with the words NAVY SEALS, the Trident logo, and the SWCC logo).

10. QUALITY CONTROL

10.1 The Contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum, provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

11. QUALITY ASSURANCE

11.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

11.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory Contractor performance, the Contracting Officer will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The Contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the Contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

11.3 Performance Requirements Summary. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance level of each featured objective briefly describes the minimum acceptable levels of service required for each element. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold Method of

Surveillance

PRS # 1. Qualified and Trained Personnel. The Contractor provides sufficient and adequately trained/qualified workforce capable of fully complying with all the requirements of the PWS 100% of the time.

Manage/ensure successful compliance with the contract.

This includes but is not limited to providing adequate staffing, managing workload, training, retention and supporting each course as prescribed by the PWS in a complete and professional manner.

*No instances of failure to engage in professional, courteous and polite conduct.

*No instances of failure to work as a team player.

*No instances of providing personnel who do not meet the minimum experience requirements.

Government Representative, Customer feedback.

PRS # 2 Quality Services.

The Contractor is synergistic, proactive, thorough, and organized to ensure each COI is met, the training plan is followed, and training is conducted safely.

Manage daily operations and activities to ensure successful completion of all tasks outlined in the PWS. The Contractor demonstrates reasonable and cooperative behavior, a commitment to customer satisfaction, and a concern for the interest of the customers.

* No instances that training does not include all required COI topics.

* No instances of failure to comply with safety and security requirements.

Government Representative, Customer feedback.

PRS # 3 Administrative Tasks. The Contractor provides the management and oversight necessary to comply with the administrative requirements of the PWS.

Government property is safeguarded at all times to avoid loss or damage. Work products are timely, accurate, technically acceptable, in accordance with sound practices and principals.

Quality personnel replacements are arranged in a timely manner such that there is no degradation of services.

* No instances of damage or loss due to contractor negligence.

*No instances of failure to obtain a qualified replacement.

Government Representative, Customer feedback.

12. APPLICABLE DOCUMENTS

Document Web link (if applicable)

USSOCOM Directive 350-34 Available upon request

NSWBASICTRACOMINST 3550.2 Available upon request

COMNAVSPECWARCOMINST 1500.1

High Risk Training Safety Program

Available upon request

COMNAVSPECWARCOMINST 5100.1F

NSWC Safety and Occupational Health Program

Available upon request

13. PLACE OF PERFORMANCE

13.1 Training shall be able to be conducted at the following locations as identified at the Task Order Level:

13.1.1 Spring/Summer Course Performance is within Denali Mountain, Denali National Park, (or equivalent mountain range greater than 13,000ft) within the State of Alaska.

Estimated course timeframe April - June.

13.1.2 Winter Course Performance is North of 66 degrees Latitude within the State of Alaska. Estimated course timeframe December – March.

13.1.3 Custom Course Location may be required. The Government shall notify and negotiate Custom Course locations with the Contractor before execution. The Contractor has the right to refuse custom course locations based on guide availability.

14. PERIOD OF PERFORMANCE

14.1. Contract period of performance is estimated to be five (5) years.

14.2 Orders shall be placed no less than 60 days prior to course start date. Any exceptions to this will be handled on a case by case basis.

15. COVID-19 CONSIDERATIONS

15.1 Contractor shall comply with provided guidance relating to the prevention of COVID-

19. This may include Presidential Executive Orders, CDC, DOD, local, and federal installation guidelines. Contractor personnel may be subject to quarantine/isolation periods at certain locations and shall comply with any federal, state, or local, including federal installation (command specific) requirements.

15.2 COVID-19 Safety Protocols shall be in place throughout the duration of training in accordance with (IAW) CDC, State of Alaska, and Denali National Park Service and any other applicable protocol.

15.3 Contractor must maintain standing COVID-19 spread mitigation plan to include at minimum, but not limited to, the following:

15.3.1 Ability to isolate/quarantine training groups separate from other training groups.

15.3.2 Must have previous experience conducting training while incorporating COVID restrictions.