Attachment 1 - PWS Fort Stewart.pdf

PERFORMANCE WORK STATEMENT

Student Transportation Services

Daily Commute/Special Needs/Curricular

Fort Stewart, GA - DoDEA Americas Southeast District

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

FOR

Fort Stewart Student Transportation Services

1. General Information and Scope of Work.

1.1 The Department of Defense Education Activity (DoDEA), is a Federally operated school system, responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of Defense (DOD). DoDEA is globally positioned, operating 181 accredited schools in 8 districts located in 12 foreign countries, 7 states, Guam, and Puerto Rico. DoDEA employs approximately 15,000 employees who serve more than 78,000 children of active duty military and DOD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for postsecondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

1.2 The purpose of the contract is to provide student transportation services. Safety is of the highest priority entrusted to the contractor under this contract. The contractor shall perform all services in a safe, prudent and professional manner accepting full and sole responsibility for the prompt and proper delivery of services. Maintain good order of passengers at all times. Transportation services for students must be completed in the safest and most efficient manner possible.

1.3 The contractor shall provide all personnel including drivers, Safety Attendants/Aides, supervision, services, supplies, and/or equipment necessary to perform student transportation services for DoDEA students within Fort Stewart, Georgia. Contracted services must be compliant all the DoDEA, State, and Federal requirements for student transportation.

1.4 The Contractor shall perform daily commute transportation services for eligible dependents residing within the established commuting, areas and outside the established walking areas of the Fort Stewart housing areas, and those students granted eligibility by the DoDEA Transportation Division in accordance with the Performance Work Statement (PWS) requirements.

1.5 This service may require specialized equipment including, but not limited to, special or adapted buses, lifts and ramps to provide transportation for students with disabilities. These services shall be in compliance with all of the Federal, State, and Department of Defense requirements for student transportation. School buses will be provided by the government in support of this contract.

1.6 The military force structure may change to increase or decrease in personnel, which in turn may increase or decrease ridership, routes, and bus commuting zones in schools within DoDEA.

2. Objectives (Requirements).

2.1 Objective One (1) Daily Commute (DC) Student Transportation. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.1.1 Task One (DC) Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The Driver shall receive the child at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR or designated representative.

2.1.2 Task Two: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from front to rear immediately after the last stop of each run to ensure no passengers remain in the vehicle. Check for lost and found articles.

2.1.2.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.1.2.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.1.2.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative the next business day. S tandard: employ and adhere to all General and Specific Requirements and additional standards specified in PWS 2.6 and 2.7 while conducting these tasks.

2.2 Objective Two (2). Special Education Needs (SPED) Student Transportation. Transport special needs students and other authorized individuals to and from their designated schools and assigned vehicle stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner.

SPED-related transportation services shall be provided to students with an Individual Education Plan (IEP) for the purpose of providing transportation to and from locations where the special education and related services are provided. Transportation may include using specialized equipment, including special or adapted buses, lifts, and ramps needed to transport children with disabilities. Alternate learning locations may include, but limited to, facilities to assist a child with a disability to benefit from special education under the child’s IEP for which the school does not have the resources to support on-site. Also, transporting students with disabilities to transitional activities that are designed and focused on preparing the students for a post-school environment. See definitions for special education related and transition services.

ESY supports identified students requiring additional educational services. This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY program will not be scheduled. When required, the COR will notify the Contractor 30 days in advance of scheduling ESY student transportation services and the Contractor shall transport ESY students for approximately six

(6) weeks starting mid-June until the end of July between 0700 and 1200 hours.

2.2.1 Task One Special Needs Transportation Services (SY and ESY): Provide daily curb-to-curb service on normal school days for special needs students.

2.2.1.1 Standard: Ensure all routes are performed as described in the route sheet. Not depart any authorized scheduled stop before the route sheet departure time and shall arrive at each school before the schools’ start and end time. Vehicles must arrive at school at the specified time as directed by the COR.

2.2.1.2 Standard: Ensure passengers are picked-up and discharged at their designated stop locations.

2.2.1.3 Standard: In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized scheduled stop unless otherwise authorized in writing by the COR or KO.

2.2.1.4 Standard: When curb-to-curb service is authorized, and the student’s request specifies “Parent at Curb”, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the COR for instructions. The driver shall take the passenger(s) to the location specified by the COR.

2.2.1.5 Standard: The Contractor shall utilize appropriate school buses for wheelchair bound students requiring special needs transportation. The Government shall provide school buses used to transport special needs students that are equipped with air conditioning and seat belts for each passenger or CSRS in accordance with the student’s IEP.

2.2.2 Task Two: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from

2.2.2.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.2.2.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.2.2.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative the next business day.

2.2.2.4 Standard: employ and adhere to all General and Specific Requirements and additional standards specified in PWS 2.7 and 2.8 while conducting these tasks.

2.3 Objective Three (3). Scheduled Curricular and Co-Curricular Transportation Requirements.

The School Representative, COR, or STO will provide the Contractor with a written work order request to include a complete description of the curricular/co-curricular/activity school bus transportation services to be performed ten (10) business days prior to the requested departure date.

The Contractor shall perform curricular/co-curricular/activity school bus transportation services for any 24-hour period, including Saturday, Sunday and Holidays.

The Contractor shall provide a “School Bus Trip Report” for completed curricular, co-curricular, and activity school bus transportation services as designated under Paragraph 5.2, “School Bus Trip Report” of the PWS.

2.3.1 T ask One Scheduled Curricular: (e.g., physical education class, career practicum, etc.). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR. Destinations include but are not limited to museums, factories, farms and historical sites which are normally within 60 miles of the installation.

2.3.1.1 Standard: Scheduled Curricular Transportation Standards: Departure and return times are normally the same day and are performed between 0700 and 1500 hours. The estimated (historical data) requirement is contained at Technical Exhibit, 2, Historical Workload for Curricular, Co-Curricular.

2.3.2 Task Two Scheduled Co-Curricular: (e.g. sports practices, etc.). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR. Destinations include but are not limited to Liberty, Long, and Bryan County Schools which are normally within 60 miles of the installation.

2.3.2.1 Scheduled Co-Curricular Trans Standard: Departure and return times are normally the same day and are performed between 0500 and 2300 hours. The estimated (historical data) requirement is contained at Technical Exhibit, 2, Historical Workload for Curricular, Co- Curricular and Activity School Bus.

2.3.3 Task Three Scheduled Curricular and Scheduled Co-Curricular: The contractor shall maintain two-way communications with all bus drivers and Safety Attendant/Aides during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.3.4 Task Four: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from

2.3.4.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.3.4.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR , or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.3.4.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative the next business day.

2.3.4.4 S tandard: employ and adhere to all General and Specific Requirements and additional standards specified in PWS 2.7 and 2.8 while conducting these tasks.

2.4 Objective Four (4). Safety Attendants

2.4.1 The Contractor shall provide Safety Attendants for runs as ordered by the COR. Federal or state law requires a second adult on the bus to assist students in certain grades. Attendants shall work closely with drivers, forming a professional, mutually supportive relationship. Attendants operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation. If no Safety Attendant is assigned, the driver shall assume the following responsibilities of the Attendant.

2.4.1.1 Safety Attendants Standards: Attendants shall be over the age of 18 and ride in the passenger compartment with students. Attendants shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation.

2.4.2 Task One: The Attendant shall assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or State/Federal law.

2.4.3 Task Two: Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone.

During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop the bus driver shall notify the Contract Manager, who shall notify the COR for instructions. The driver shall wait for a response from the Contract Manager before continuing the bus route.

2.4.4 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report ( Technical Exhibit 4, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administrator POC, COR, and STO or to the driver to provide to the COR in accordance with Section 5.2 of the PWS.

2.4.5 Standards: Employ and adhere to all the General Requirements and additional standards specified in PWS 2.7 and 2.8.

2.5 Objective Five (5). Safety Aides

2.5.1 The Contractor shall provide Safety Aides for runs as ordered by the COR to assist special needs students in entering and exiting the vehicle and riding safely. Aides shall work closely with drivers, forming a professional, mutually supportive relationship. Aides operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation.

2.5.1.1 Safety Aides Standards: Aides shall be over the age of 18 and ride in the passenger compartment with students. Aides shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation.

2.5.2 Task One: The Aide shall assist SPED student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or State/Federal law.

2.5.3 Task Two: Ensure pre-school and PSCD students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone. During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child.

In the event the parent or caregiver is not at the stop the bus driver shall notify the Contract Manager, who shall notify the COR for instructions. The driver shall wait for a response from the Contract Manager before continuing the bus route.

2.5.4 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report ( Technical Exhibit 4, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administrator POC, COR, and STO or to the driver to provide to the COR in accordance with Section 5.2 of the PWS.

2.5.5 Standards: Employ and adhere to all the General Requirements and additional standards specified in PWS 2.7 and 2.8.

2.6 Objective Six (6). Fleet Management

2.6.1 Contractor shall ensure efficient and economical operation of government vehicle fleet, the contractor shall oversee preventative maintenance scheduling, maintenance repairs and accurate data collection as required.

2.6.1.1 Fleet Management Standard: Maintain 100% property accountability and operability of all vehicles received per this PWS.

2.6.2 Task One: Accurately track all government vehicle maintenance data to include parts, repairs, special inspections and warranties.

2.6.3 Task Two: Provide responses to the COR to ensure accomplishment of any GFP vehicle factory recalls, service bulletins or other vehicle maintenance issues on all assigned vehicles.

2.6.4 Task Three: Be responsible for evaluating the need to any vehicle repairs.

2.6.5 Task Four: Provide the COR information pertaining to the maintenance status of any vehicle undergoing repair.

2.6.6 Task Five: Coordinate all accident and abuse reimbursement documents with the COR.

2.6.7 Task Six: Reimburse the government for all repairs or replacement costs associated with vehicle accidents, abuses or loss of equipment when the contractor or contractor employee is negligent or found at fault for damages or loss of property.

2.6.8 Task Seven: Maintain files and records as necessary to validate the GSA fleet is being effectively and economically managed.

2.6.9 Task Eight: Issue and control government fuel credit cards and transactions, briefing contract employees on proper card use, returning receipts.

2.6.10 Task Nine: Collect, validate and maintain and file receipts with the approved credit card statement.

2.6.11 Task Ten: The contractor shall maintain all transactions and accountability of receipts; all fuel credit card bills and ensure all receipts are validated and reconciled each month and provided to the COR.

2.6.12 Standards: Employ and adhere to all the Fleet Management Requirements specified in PWS 2.9.

2.7 General Requirements: The following general tasks and standards apply to all the Objectives (Requirements), above in this section.

2.7.1 Program Management.

2.7.1.1 Route Establishment: The contractor shall provide bus services for DoDEA determined eligible dependents at the Fort Stewart housing areas in accordance with the Performance Work Statement (PWS) requirements. As designated under Paragraph 5.2, Contract Deliverables, “Daily Commute School Bus Routes and Schedules” and “Special Needs School Bus Routes and Schedules” of the PWS.

2.7.1.2 Contract Manager(s): The Contractor shall appoint a Primary and an Alternate Contract

Manager who shall be responsible for the performance of work. The Contractor shall notify the COR via the Contract “Manager/ Alternate Designation Report” of the appointments as designated under Paragraph 5.2 of the PWS.

2.7.1.2.1 The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operations of this contract.

2.7.1.2.2 The KO, COR and designated representative must be able to contact either the Primary or Alternate Contract Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non-routine matters.

2.7.1.2.3 The Contract Manager or Alternate Contract Manager shall be at the scene of an accident or other emergencies within 60 minutes of notification.

2.7.1.2.4 The Contract Manager or Alternate Contract Manager shall be located within 100 miles of the servicing location and must be able to attend face-to-face meetings as required.

2.7.1.3 The Contract Manager or Alternate Contract Manager shall provide a Contract Personnel

Report to the as designated under Paragraph 5.2, “Contract Personnel Report” of the PWS.

This report shall list all personnel performing duties under this contract by name, position and proof of their required certifications.

2.7.1.4 The Contractor shall collaborate with the government representative on the development of bus schedules, routes and bus stops based on government provided ridership information (housing area address, school assignment, grade and special needs designation) for approval by the Contracting Officer Representative (COR). Technical Exhibit 1, Fort Stewart Daily Commuting Area.

2.7.2 The Contractor shall be furnished government GSA-leased vehicles to use in support in the performance period of this contract. It has been determined that it is in the best interest of the government with a substantial savings in contract cost expected to the extent provided in FAR Part 51, Subpart 51.2 for the government to furnish vehicle resources in support of student transportation services. Government-furnished property includes GSA Leased vehicles, but is not limited to, providing the spares and any required repairs, maintenance, overhaul, or modification to stated vehicles, unless the contractor is found liable for the loss or damages to property per FAR 52.245-2.

2.7.2.1 The Contractor shall coordinate with the government to develop a schedule to ensure proper pickup and delivery to the destination. Provide curb-to-curb service in accordance with, the student’s Individualized Education Plan (IEP) or DoDEA 504 Accommodation Plan.

2.7.2.2 The Contractor shall continually assess the school bus routes and provide recommended safe and efficient route structure changes for the COR’s approval when schedules cannot be adhered to on a consistent basis.

2.7.2.3 Route Establishment Standard: The elapsed time between first pick up and school drop off shall not normally exceed 60 minutes. Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

2.7.2.4 The contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

https://www.acquisition.gov/content/52245-2-government-property-installation-operation-services#i1047698

2.7.2.5 The Contractor shall schedule bus transportation to arrive at all schools no later than ten

(10) minutes prior to scheduled school breakfast starting time if applicable. School buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.7.2.6 School bus stops shall be established within proximity to the majority of housing locations serviced at commercial bus stops when possible.

2.7.2.7 School bus routes shall be optimized to minimize student ride time and provide the highest passenger ridership possible.

2.7.2.8 Short Term & Long-Term Schedule Adjustments: The Contractor shall accommodate any short term and long-term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

2.7.2.9 Unscheduled School Day Schedule Changes: The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR.

2.7.2.10 If the Government does not notify the Contractor at least two (2) hours prior to the start of the run, the Contractor receives full consideration for the run.

2.7.2.11 Unscheduled School Day Cancelation: The Government will notify the Contract Manager in the event there is an unexpected School Day Cancelation within six (6) hours of the start of the first run of the canceled school day.

2.7.2.12 If the Government notifies the contractor 24 hours before the first run of the canceled school day, then the contractor will not charge the Government for services not required.

2.7.2.13 If the Government notifies the contractor at least six (6) hours, but not more than 24 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the run(s) not required.

2.7.2.14 If the Government does not notify the contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.7.2.15 Long Term Adjustments: The contractor shall implement long term route schedule adjustments within two (2) business days of receipt of a route change request from the

COR.

2.7.2.16 Student Passenger Management: Check student school bus pass and/or student bus assignment roster to ensure only authorized student passengers board the school bus as specified or directed by the COR.

2.7.2.17 The Contractor shall participate in the DoDEA Americas/South-East District, Opening

Day/Week Student Transportation procedures in coordination with the COR or designated representative.

2.7.2.18 The Contractor shall participate in all school’s Open Houses and provide a school bus orientation for parents and guardians in coordination with the COR or designated representative.

2.7.2.19 The Contractor shall provide Student Bus and Route Assignment List (Technical Exhibit

6) to the COR as designated under Paragraph 5.2 “Student Bus and Route Assignment List” of the PWS.

2.8 Specific Requirements for Student Transportation Services (Applies to Objectives 1, 2 and 3).

2.8.1 Passenger Identification: If the student is not on the passenger list, then the driver shall notify the Contract Manger who will request instructions from the COR. The bus driver shall not allow the student to board the bus, nor shall he/she continue the run until the Contract Manager has received instructions from the COR. Students will not be left at the bus stop and efforts will be made to validate their ridership status.

2.8.2 Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, military/local police, a DoDEA Bus Safety Attendant/Aide, or who has not been specifically authorized by the Contracting Officer or COR.

2.8.3 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run.

2.8.4 If an adult tries to board a bus without COR authorization, then the driver shall notify the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call local police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.8.5 Standard: Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR or designated representative of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the government.

2.8.6 Standard: Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 15 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.8.7 Standard: The Contractor shall notify the COR or designated representative within 20 minutes and provide replacement school buses and/or personnel, as necessary to minimize the impact of a service delay.

2.8.8 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.8.9 The Contractor shall not move passengers from one vehicle to another during a run, except when utilizing a replacement vehicle or when instructed to do so by the COR or designated representative.

2.8.10 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.8.11 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the

Driver shall contact the Contract Manager who shall obtain permission from the COR or designated representative prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.8.12 The Contractor shall be furnished government GSA-leased vehicles to use in support in the performance period of this contract. It has been determined that it is in the best interest of the government with a substantial savings in contract cost expected to the extent provided in FAR Part 51, Subpart 51.2 for the government to furnish vehicle resources in support of student transportation services. Government-furnished property includes GSA Leased vehicles, but is not limited to, providing the spares and any required repairs, maintenance, overhaul, or modification to stated vehicles, unless the contractor is found liable for the loss or damages to property per FAR 52.245-2.

2.8.13 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible. Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative the next business day.

2.8.14 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior https://www.acquisition.gov/content/52245-2-government-property-installation-operation-services#i1047698 and 60 minutes after any scheduled run

2.8.15 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.8.16 Correct unsafe actions by students, especially to prevent an accident or injury, and to assist the driver, if behavior interferes with the driver's ability to operate the bus safely. The school bus driver shall stop the school bus on the side of the road, if the student passengers are making excessive noise or standing while the school bus is in motion. The school bus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions

2.8.17 Student Transportation Inbound Standards: At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.8.18 The Contractor shall maintain a daily student passenger count for each school bus route, run and school bus stop and provide a “Student Ridership Count Report” as designated under Paragraph 5.2, “Student Ridership Count Report” of the PWS. The Contractor shall incorporate any variances in scheduling to include, but not be limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half-days.”

2.8.19 The Contractor shall provide a “Late School Bus Report” each time a school bus arrives after a school’s morning bell time to the COR as designated under Paragraph 5.2, “Late School Bus Report” of the PWS.

2.8.20 Student Transportation Outbound Standards:

Students shall not be unloaded at school before the scheduled time unless approved by the COR or designated representative.

2.8.21 The Driver shall release certain younger students identified by the COR or designated representative IAW the installation’s Child Supervision Policy. Only when a parent or designated person is present. In the event the sponsor, parent or guardian is not present within five (5) minutes of the school bus scheduled arrival time, and the student’s request specifies “Parent at Curb" or the student’s age is below the required age in accordance with the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the COR or designated representative for instructions. The school bus driver shall take the student(s) to the location specified by the COR or designated representative.

2.8.22 Vehicle Safety Inspections: The contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The contractor’s Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable State, Federal, and DoDEA regulations. The contractor shall maintain a file of the results of all inspections during the entire life of the contract. Inspection files will be provided to the COR at the end of each school year.

2.8.23 Accidents or Incidents. If an accident or incident occurs, the Driver, Safety Attendant and/or

Aide, shall check each passenger for injuries, and shall provide first aid and/or call for medical assistance immediately after the accident or incident. The driver shall notify the Contract Manager within 10 minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of the driver’s notification. The Contractor shall provide telephonic updates to the COR at least every 30 minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious Emergency during the run are below.

2.8.24 Accident. An accident is an event in which a contractor-operated vehicle with students on board is involved in an event that results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

2.8.24.1 Collision with another vehicle.

2.8.24.2 Hitting a pedestrian, cyclist, or large animal.

2.8.24.3 Leaving the roadway and striking any object, and/or overturning.

2.8.24.4 Evasive driving or emergency actions that injure any passenger on board.

2.8.24.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

2.8.25 Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

2.7.25.1.1 Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.) which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

2.7.25.1.2 Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles; strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes, schedules or passengers; bomb threat; etc.).

2.7.25.1.3 Passenger misbehavior with severe impact (e.g., weapons/prohibited items, assault or battery, vandalism of the vehicle, etc.).

2.7.25.1.4 An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

2.8.26 Respond to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, Safety Attendant/Aide, if one is assigned, shall immediately contact Emergency Services and subsequently contact the Contract Manager, who shall immediately contact the COR.

2.8.26.1 Hijacking of the school vehicle or hostage-taking of a student passenger(s).

2.8.26.2 Gunfire directed at the school vehicle, or in its immediate vicinity.

2.8.26.3 Rocks, bottles, or other objects being thrown at the school vehicle.

2.8.26.4 Person or persons, or other vehicle(s) surrounding the school vehicle or impeding its movement.

2.8.26.5 Attempts to force the school vehicle from the road or street.

2.8.26.6 An unauthorized person(s) boarding the school vehicle and refusing to leave.

2.8.26.7 Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

2.8.26.8 Major vehicle accident that seriously injures a student passenger(s) requiring immediate help from first responders (police, medical, etc.).

2.8.26.9 Fire aboard the school vehicle that causes evacuation of a student passenger(s).

2.8.27 Accident or Incident Reporting. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR with initial telephonic reports and submitting a written “Accident or Incident Report” by close of business the next duty day in accordance with paragraph 5.2. The Government may also require updated reports as needed.

The written report shall include at a minimum:

2.8.27.1 The contract number and the date and time of the accident or incident.

2.8.27.2 The location of the accident or incident.

2.8.27.3 The route number and name of driver involved in the accident or incident.

2.8.27.4 The make, model, manufacture year, and size of the contractor-operated vehicle(s) involved in the accident.

2.8.27.5 The names of personnel and passengers involved in the accident or incident, plus the names of all students on board the vehicle when the accident/incident occurred.

2.8.27.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

2.8.27.7 A chronological narrative of the events leading up to the accident or incident.

2.8.27.8 Whether police were on the scene. If the police were on the scene, any citations or findings made by the police concerning the accident, and any police report numbers.

2.8.27.9 Any recommendations or comments by the Contractor concerning the accident or incident.

2.8.28 Bus Cleanliness. The Contractor’s school bus cleaning procedures shall include a clear standard for daily, routine cleaning, sanitizing, and targeted disinfecting, including steps to take in the event of an infectious disease outbreak such as an epidemic or pandemic. Such plan will be provided to the KO and COR as required.

2.8.28.1 The Contractor’ plan shall follow the U.S. Centers for Disease Control and Prevention

(CDC) guidance for cleaning, sanitizing, and disinfecting.(www.cdc.gov)

2.8.28.2 The contractor will ensure employees use the most appropriate products and procedures available for the task to help avoid exposing product users and occupants to potential health hazards, by using products certified by Green Seal and Eco Logo or that meet the Child Safe Guidelines. Certified products do not contain ingredients that are known to contribute to asthma, cancer, respiratory irritation, liver, and kidney disease, or other health conditions. The contractor shall have available for their employees including but not limited to disinfectant products, face masks, water, examination gloves, and other supplies as recommended by health officials.

2.8.28.3 The contractor shall have a training program for employees on cleaning, sanitizing, and disinfecting school buses using products and procedures, as well as provide hazard communications and bloodborne pathogens training to employees.

2.8.28.4 If any Contractor employee is discovered and suspected of having a communicable disease that may result in an epidemic/pandemic, the contractor shall follow CDC and DoDEA guidelines for quarantine, disinfecting, and continued work performance.

2.8.28.5 If any student is found to be infected with a communicable disease that bears risk of pandemic / epidemic, the contractor and school shall follow CDC and DoDEA guidelines for quarantine, disinfecting, and continued ridership.

2.9 Specific Requirements for Fleet Management Services (Applies to Objective 6).

2.9.1 Use of the GSA Fleet Services Card.

2.9.1.1 Each GSA Fleet vehicle is issued one GSA Fleet services card to purchase fuel and services. Each Fleet Services Card is embossed with the vehicle’s license plate number (e.g., G12 3456A or G12 A3456). The GSA Fleet services card that matches that GSA Fleet vehicle’s license plate must be used for all transactions. Contractors authorized to operate GSA Fleet vehicles in performance of a federal contract are also authorized to use the GSA Fleet services card.

2.9.1.2 Proper use of the GSA Fleet services card is limited to fuel or authorized maintenance for assigned vehicles and used for official Government use only.

2.9.1.3 For questions pertaining to the use of the fleet services card contact your contract COR or government representative.

2.9.1.4 The government is responsible for the establishment of administrative controls to ensure that the fuel and services procured using the fleet services card are for the official use of the government and the contractor shall ensure that administrative controls are maintained and adhered to prevent unauthorized use. Below are some administrative controls that will be put in place:

2.9.1.5 All GSA Fleet Service Cards assigned to vehicles will be controlled by the contractor manager and secured at all times.

2.9.1.6 No GSA Fleet Services Cards will be left inside of vehicles.

2.9.1.7 Only Contractor Managers and authorized drivers will have access to the GSA Fleet Services Cards. Keep cards secure when not in use.

2.9.1.8 Safeguard the GSA Fleet Services Card at all times.

2.9.1.9 Do not leave GSA Fleet Services Cards with a vendor while a vehicle is being serviced.

2.9.1.10 Ensure all bus drivers are educated on the proper GSA Fleet Services Card use.

2.9.2 Maintenance and Repair of GSA Leased Vehicles.

2.9.2.1 Proper care and maintenance will sustain the safe and reliable operation of GSA Fleet vehicles. It is the contractor’s and their driver’s responsibility to be familiar with all important maintenance aspects of the Fleet vehicles. Lack of care for GSA Fleet vehicles assigned (in the form of misuse, neglect, or excessive wear), may lead to incurred charge for the contractor.

2.9.2.2 Before operating any of the government provided vehicles, it is the contractor’s and their driver’s responsibility to understand the vehicle, its controls and features, and to inspect the vehicle according to the vehicle’s maintenance and inspection schedule.

2.9.3 Vehicle Care.

2.9.3.1 The vehicle driver is responsible for regularly inspecting the vehicle for these common maintenance concerns:

2.9.3.2 Engine oil level. The driver should check engine oil monthly and, if needed, add oil as recommended by the manufacturer. Do not add or instruct vendors to add any oil additives.

2.9.3.3 Fluid leaks. Before driving the vehicle, the driver should check the ground for oil or other fluid spots.

2.9.3.4 Tires. The driver should check tire air pressure monthly. Tire pressure which deviates from the recommendation on the sticker label provided by the vehicle manufacturer (located on the driver’s side door post, glove compartment, or information found in your vehicle owner’s manual) will reduce tire life and affect vehicle handling and fuel economy. Check tires for excessive or uneven tread wear. Contact the COR or government representative if excessive wear is discovered.

2.9.3.5 Exterior. Before driving the vehicle, the driver should check for body damage incurred while the vehicle was left parked and unattended. Report any damage promptly to the COR or government representative.

2.9.3.6 Inspect. Drivers should familiarize themselves with the vehicle’s owner’s manual and perform any driver checks or inspections listed therein.

2.9.4 Preventative Maintenance and Repairs.

2.9.4.1 Timely PM ensures that GSA Fleet vehicles are safe, reliable, and effectively serve the government’s mission needs.

2.9.4.2 The contractor shall be is responsible for making sure that each GSA Fleet vehicle receives PM as scheduled.

2.9.4.3 The COR or government representative will notify the contractor when PMs are due.

2.9.4.4 The contractor shall be responsible for taking the vehicle to maintenance shop for service and picking the vehicle back up when service has been completed.

2.9.4.5 The contractor is authorized to make repair decisions, in accordance with GSA Fleet policy, up to $100 and excluding the replacement of tires, glass, and batteries. However these repairs must be justified for the safety, reliability, and effectiveness of the vehicle and payable using the GSA fleet services card specific to the vehicle for which the services are required.

2.9.4.6 The contractor will report all repair decisions up to $100 dollars to the COR and/or government representative.

2.9.4.7 The contractor must get pre-authorization from the COR and/or government representative for any maintenance purchases over $100, and for all tires and batteries requirements.

2.9.4.8 The contractor is not authorized to approve tire, battery, or glass purchases, or transactions that exceed $100.

2.9.4.9 The contractor and/or contractor employees are not authorized to obligate government funds in excess of $100 or for the replacement of tires, glass and batteries.

2.9.4.10 Any request by contractor employees to a vendor to perform work or order parts without the authority of the COR and/or government representative shall be considered an unauthorized commitment.

2.9.5 Warranty and Safety Recalls.

2.9.5.1 The contractor must take immediate action if they receive notifications alerting them to open safety recalls on fleet vehicles in their custody.

2.9.5.2 Upon receipt of a safety recall notice, the contractor will be responsible for contacting the local OEM dealer location to ensure that parts are on hand and make an appointment to have the recall remedied in a timely manner.

2.9.5.3 Failure to respond promptly to safety recall notifications potentially could lead to the death and/or injury of students, contractor employees, and the general public.

2.9.5.4 If the contractor has any questions or concerns about safety recalls they should contact the COR or government representative.

2.9.6 Reporting Mileage.

2.9.6.1 Current and accurate mileage reporting is critical to ensure timely billing and PM notifications.

2.9.6.2 It is the contractor’s responsibility to report and monitor mileage for the government and report monthly odometer readings to the COR or government representative NLT the 20th of every month.

2.9.7 Vehicle Insurance.

2.9.7.1 Authorized government contractors are not covered under Federal Tort Claims Act while operating a government furnished vehicle, even in the performance of service.

2.9.7.2 When authorized cost-reimbursement Government contractors or subcontractors use vehicles assigned to a federal agency, they must obtain their own insurance.

2.9.7.3 The insurance policy should cover bodily injury and property damage with limits of liability as required by (FAR 51.202(a)(2).

2.9.8 Replacement or Additional Vehicles.

2.9.8.1 A replacement vehicle is a vehicle that is replacing a GSA leased vehicle currently in inventory. The decision to replace or retain any given vehicle is based on a variety of factors including the vehicle's age, mileage, condition, and repair history.

2.9.8.2 All replacement vehicle determinations will be made through the COR and/or government representative.

2.9.8.3 Additional vehicles will be acquired only when the requirement cannot be filled from existing resources.

2.9.8.4 The contractor will make every attempt to optimize vehicle utilization, seating capacity, total mileage, and driving time ensuring that all transportation routes are effective and efficient.

2.9.9 Vehicle Turn-in and Delivery.

2.9.9.1 When new or replacement vehicles arrive at a marshalling location - be it an auction house or some other designated locale, the contractor will be notified, either by COR or through the government representative on-site, to schedule the pick-up of the new vehicle (and to effectively drop-off the “turn in “vehicle at the same time, if there is one).

2.9.9.2 The contractor will have eight (8) business days in which to arrange for the pick-up of the new vehicle(s).

2.9.9.3 Once the appointment is made, and prior to actual vehicle turn-in, the contractor is responsible for the removal of all DoDEA-owned equipment and contractor personal items.

2.9.9.4 Note: If the vehicle has additional equipment that is considered “Original Equipment” installed by the manufacture, that equipment must remain with the vehicle and should not be…