Attachment-1 PWS (DPW-PM) W911RX25RA001.pdf

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FY25 FT Cavazos Preventive Maintenance Follow-On
Solicitation number
W911RX25RA001
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This document is a Performance Work Statement (PWS) for a non-personal services contract to provide Preventative Maintenance Services at Fort Cavazos, Texas. The scope includes developing and executing a comprehensive Preventive Maintenance program, performing Unaccompanied Enlisted Personnel Housing Preventive Maintenance Services, and meeting contractor requirements such as having a minimum of 5 years experience in industrial or commercial preventive maintenance programs.

The key tasks include: developing a Preventive Maintenance Plan, performing HVAC filter replacements, executing planned and unplanned Preventative Maintenance Orders through the General Fund Enterprise Business System (GFEBS), providing GFEBS Master Data and Operations Services, and performing Logistics support. The contractor shall meet strict performance requirements, with no more than 1-2% deficiency rates across various measures. Related incidental property and government services are provided. The solicitation is an 8(a) competitive acquisition, with responses to the sources sought notice due by email to the government points of contact.

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PERFORMANCE WORK STATEMENT (PWS)

DIRECTORATE OF PUBLIC WORKS (DPW) PREVENTIVE MAINTENANCE CONTRACT

FORT CAVAZOS, TEXAS

TABLE OF CONTENTS

SECTION 1 – GENERAL INFORMATION

1.1. Introduction

1.2. Scope

1.3. Contractor Requirement

1.4. General Information

1.5. Quality Control

1.6. Security Requirements

1.7. Contingency Plans

1.8. Safety Requirements

1.9. Special Requirements

1.10. Environmental Requirements

1.11. Post Award Conference/Periodic Progress Meetings

1.12. Transition Plan

SECTION 2 – DEFINITIONS/ACRONYMS

2.1. Definitions

2.2. Acronyms

SECTION 3 - GOVERNMENT SERVICES AND FACILITIES

3.1 Facilities

3.2. Incidental Property

3.3. Training

SECTION 4 - CONTRACTOR OWNED PROPERTY

4.1. General Information

4.2. Office Supplies

4.3. Employee Identification

4.4. Communication Equipment

4.5. Personal Protective Equipment

4.6. Tools

4.7. Vehicles and Equipment

4.8. Property Guidelines

SECTION 5 - SPECIFIC TASKS

5.1. Preventive Maintenance Program

5.2. Preventive Maintenance Services

5.3. Preventive Maintenance Operations

5.4. Mechanical Preventive Maintenance Services

5.5. Plumbing Preventive Maintenance Services

5.6. Carpentry Preventive Maintenance Services

5.7. Electrical Preventive Maintenance Service

5.8. Unaccompanied Enlisted Personnel Housing Preventive

Maintenance Services

5.9. Antiterrorism Training

5.10. Access and General Protection/Security Policy and Procedures

5.11. iWATCH or CorpsWatch Training

5.12. OPSEC Training

5.13. Exposer to Classified or Restricted Areas

5.14. Pre-Screen Candidates Using E-Verify Program

SECTION 6 - PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

6.1. Quality Assurance

6.2. Performance Requirements Summary (PRS) Matrix

SECTION 7 - PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

7.1. General

7.2. Abbreviation Associated with Publications

7.3. Location of Publications and Forms

7.4. Publications

SECTION 8 - DELIVERABLES

SECTION 9 – TECHNICAL EXHIBITS

SECTION 1

GENERAL INFORMATION

1. GENERAL. This is a non-personal services contract to provide services in support of the Directorate of Public Works (DPW). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. This contract supports the Directorate of Public Works mission to maintain the infrastructure for the Soldiers and other occupants on Fort Cavazos.

1.1. INTRODUCTION. The Contractor shall provide personnel, management, and any other items and services, not identified as Government furnished in Part 3-Government Services and Facilities (GSF), necessary to perform the DPW Preventive Maintenance (PM) requirement as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards and specifications in this contract.

1.2. SCOPE. This contract provides management, tools, equipment, vehicles, and skilled labor necessary to perform tasks included in this performance work statement: Develop and execute a comprehensive Preventive Maintenance program to include surveying, forecasting, inspection and reporting requirements; and provide Unaccompanied Enlisted Personnel Housing (UEPH) Preventive Maintenance Services for the Fort Cavazos Directorate of Public Works. The Contractor shall perform to the standards and specifications in this contract.

1.3. CONTRACTOR REQUIREMENT. The Contractor shall have a minimum of five (5) years of experience applying industry standards for use in executing industrial or commercial preventive maintenance programs. Reference paragraph 1.4.3. for location specific information regarding contract place of performance.

1.4. GENERAL INFORMATION. This section describes the general requirements for this effort.

The following sub-sections provide details of various considerations on this effort.

1.4.1. NON-PERSONAL SERVICES. The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (KO) immediately.

1.4.2. CONTRACTOR PERSONNEL, DISCIPLINES, AND SPECIALTIES. The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources.

The Contractor shall ensure the labor categories as defined by the most recent U.S. Department of Labor Register of Wage Determinations Under the Service Contract Act, labor rates, and labor hours utilized in the performance of each requirement issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

1.4.2.1. PERSONNEL LIST. The Contractor shall provide in writing to the Contracting Officer (KO) and Contracting Officer Representative (COR), a list of all Contractor employees no later than five (5) calendar days after the contract performance start date. The list shall include each employee's name, job title, telephone numbers, and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the KO and COR within five (5) calendar days of any changes of personnel.

1.4.2.2. CONTRACTOR PERSONNEL MINIMUM REQUIREMENTS. The Program Manager, Quality Control (QC) Manager, Safety Manager/Alternate Program Manager, and Lead Field Technicians shall meet US Department of State Language Proficiency Level 4 - Full Professional Proficiency standards (able to use the English language fluently and accurately on all levels pertinent to professional needs and able to read all styles and forms of the language pertinent to professional needs).

1.4.2.2.1. LANGUAGE PROFICIENCY. All other Contractor employees shall meet US Department of State Language Proficiency Level 3 - Minimum Professional Proficiency standards (able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics and be able to read standard newspaper items addressed to the general reader, routine correspondence, reports, and technical materials in the individual's special field).

1.4.2.3. CONTRACTOR PERSONNEL LICENSING. The Contractor shall provide proof of required licensure and/or certifications shown below prior to commencement of work in the specific area of expertise. Such written proof shall be provided, in writing, to the Contracting Officer no later than five (5) business days prior to commencement of work in that area of expertise under each new work assignment. The Contractor shall ensure that its employees and/or agents acquire and maintain all required licenses and certifications current during the entire contract period. The Contractor shall be responsible for continually reviewing industry codes and standards, and State requirements to obtain certification for new licensing requirements as they are mandated.

1.4.2.3.1. ACCREDITATION STATUS. Notification of negative changes in status of any previously submitted license or certification shall be provided to the COR immediately by telephone and the appropriate effect on Contractor personnel shall be immediate. The Contractor shall submit the status change notification in writing to the COR not later than twenty-four (24) hours after the verbal notification.

1.4.2.4. CONTRACTOR PERSONNEL SPECIAL NOTICES.

1.4.2.4.1. CONFLICT OF INTEREST. The Contractor shall not employ any person who is a current employee of the United States Government or the Department of Defense, either military or civilian; such employment would create a conflict of interest or be contrary to the policies contained in Joint Ethics Regulation (JER), DOD 5500.7-R.

1.4.2.4.2. INSTALLATION ACCESS. The Contractor shall be responsible for assuring all Contractor personnel are authorized to perform work under this contract. The Contractor shall obtain Installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract upon termination of the contract.

1.4.2.4.3. ACCESS TO SECURE AREAS. Contractor employees will be allowed access to facilities when properly identified on the Contractors employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.4.2.5. CONDUCT OF PERSONNEL. The Contracting Officer may require the Contractor to remove any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. In accordance with DOD 5500.7-R and 18 U.S. 1382, the Installation Commander has the authority to bar individuals from the installation. Removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this work statement.

1.4.2.6. IDENTIFICATION OF CONTRACTOR EMPLOYEES. All Contract personnel attending meetings, using Government email and network, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.4.2.6.1. IDENTIFICATION BADGES. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be always worn on the front upper outer garment and visible. Contractor shall turn in employee identification badges to the COR upon termination of employment or completion of the contract.

1.4.3. LOCATION AND HOURS OF WORK.

1.4.3.1. STANDARD HOURS OF OPERATION. Normal workdays are Monday through Friday except U.S. Federal Holidays. Flextime work shall start no earlier than 0600 hours and no later than 0900 hours. Core hours are from 0900 to 1500 hours daily. Standard hours of operation may vary based on the requirement of the requiring activity. Some services may be required to be performed during non-standard hours of operations outlined in PWS 1.4.3.6.

1.4.3.2. RECOGNIZED HOLIDAYS. Contractor performance shall not be required on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar. When one (1) of the designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of the Department of Labor Wage Determination regarding paid holidays.

New Year’s Day 1st of January Martin Luther King Jr.’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Juneteenth 19th of June Memorial Day Last Monday in May Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11th of November Thanksgiving Day 4th Thursday in November Christmas Day 25th of December

1.4.3.3. EMERGENCY OPERATIONS. The Contractor shall be required to continue all operation at the facilities under this PWS during all emergency situations such as fire, accident, strikes, civil disturbances, adverse weather, and military contingency operations unless instructed to cease operations by the Contracting Officer. In the event of an Installation emergency, the Contactor shall provide primary and alternate emergency points of contact to the COR to ensure unit (employee) accountability takes place as directed by the Fort Cavazos Installation Operations Center, III Corps and Fort Cavazos, or Department of Army Headquarters.

1.4.3.4. PLACE OF PERFORMANCE. Contract work shall be performed at Fort Cavazos, Texas which consists of the Main Cantonment, West Fort Cavazos, North Fort Cavazos, Belton Lake Outdoor Recreation Area (BLORA), the Doppler radar site located at Granger Lake, all range training areas, and all areas under the control of the Fort Cavazos Installation, or considered Installation Real Property. Fort Cavazos is located approximately 60 miles north of Austin and 50 miles south of Waco, Texas. The main cantonment area is approximately 20 miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort

Cavazos is immediately adjacent to the main cantonment. North Fort Cavazos is approximately 25 miles north of the Main Cantonment. Belton Lake Outdoor Recreational Area, approximately 12 miles from Fort Cavazos, and the Doppler radar site located at Granger Lake, approximately 57 miles from Fort Cavazos.

1.4.3.5. AREA FOOTPRINT. The Fort Cavazos Installation contains three geographic DPW area footprints (East, Central, and West) that encompass more than 22,000 acres and more than 6,000 buildings and structures. Each of these three geographic area footprints coincide with a dedicated, Government managed demand mechanical maintenance work center, each of which have work centers responsible for a specific set of buildings. Each of these three geographic area footprints coincides with a dedicated mechanical preventive maintenance work center, all operating simultaneously. In addition, there are specialty work centers that maintain locks, signs, electronics, roads, grounds, and a portion of the remaining nearly 200,000 acres of the installation. Family Housing living areas are excluded from this contract.

1.4.3.6. NON-STANDARD HOURS OF OPERATION. Wash Rack attendants shall be required to work non-standard hours to include 24 hours a day 7 days a week, to align with the power projection mission for the Department of the Army. Contractor shall perform all wash rack preventive maintenance services during standard and non-standard hours.

1.4.4. CONTRACT ADMINISTRATION AND MANAGEMENT. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at Fort Cavazos, TX, and the Contractor's corporate offices. The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall abide by U.S. Department of Labor laws.

1.4.5. CONTRACTOR MANAGEMENT PERSONNEL.

1.4.5.1. PROJECT MANAGER.

The Contractor shall provide the name of the Project Manager, who will have the authority to bind, act, or make decisions on all matters pertaining to the contract. The name and telephone number of the Project Manager shall be provided to the Contracting Officer prior to contract performance start date. The Project Manager and Alternate Project Manager shall have the authority to conduct overall management and coordination of this contract and be a liaison and the point of contact with the Government.

1.4.5.1.1. QUALIFICATIONS. The Project Manager shall have managed a preventive maintenance program that is commensurate with the size and magnitude of a large military Installation. The Project Manager shall have managed a staff that reflects the capacity to manage a contract of this size and complexity and possess a minimum of five (5) years of experience in managing personnel.

1.4.5.2. SAFETY MANAGER AND ALTERNATE PROJECT MANAGER.

The Contractor shall employ a minimum of one full time competent person to function as the Site Safety and Health Officer (SSHO). The Contractor shall provide the name and telephone number of the Safety Manager and Alternate Project Manager, who will perform work under this contract, to the Contracting Officer prior to the performance start date. The Safety Manager shall be responsible for ensuring the Contractor’s employees following the Contractor’s Safety Plan, have the proper safety training, PPE, and equipment while performing on the contract.

1.4.5.2.1. AVAILABILITY. The SSHO shall be present at the project site, located so they have full mobility and reasonable access to all major work operations, have jurisdiction over all employees and work performed by the Contractor, and implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan.

1.4.5.2.2. SUPERVISORY STATUS. The SSHO shall be an employee other than a supervisor.

When serving as the Alternate Project Manager, the SSHO shall act in the capacity of the Project Manager for no more than two (2) weeks at a time and shall perform all duties of the Project Manager in their absence. The SSHO shall report to a corporate official, such as Vice President or President, but not to a senior project official, and shall be assigned no other full time duties.

1.4.5.2.3. QUALIFICATIONS. The Safety Manager/Alternate Project Manager shall have similar work experience and qualifications as the Project Manager in 1.4.5.1.E, but is also required to possess and maintain the qualifications identified in 1.4.5.2.3.1 through1.4.5.2.3.3., below.

1.4.5.2.3.1. Competent person credentials in all high-hazard activities (Fall Protection, Scaffolding, Hazardous Energy Control, Confined Space, and Trenching/Excavation); and,

1.4.5.2.3.2. One of the following:

• The 30-hour Occupational Safety and Health Act (OSHA) General Industry safety class (may be web-based training if the student is able to directly ask questions of the instructor by chat or phone), or

• The 30-hour OSHA Construction Industry safety class (may be web-based training if the student is able to directly ask questions of the instructor by chat/phone), or

• As an equivalent, formal construction or industry safety and health training covering the subjects of the OSHA 30-hour course and the Engineer Manual (EM) 385-1-1, Safety and Health Requirements, applicable to the work to be performed and given by qualified instructors (may be web-based training if the student is able to directly ask questions of the instructor by chat/phone); and,

1.4.5.2.3.3. One of the following:

• Five (5) years of continuous construction industry safety experience in supervising/ managing general construction (managing safety programs or processes or conducting hazard analyses and developing controls), or

• Five (5) years of continuous general industry safety experience in supervising/ managing general industry (managing safety programs or processes or conducting hazard analyses and developing controls), or

• Four (4) years as a Third-Party, Nationally Accredited [ANSI or National Commission for Certifying Agencies (NCCA)] Safety and Occupational Health (SOH) related certification.

1.4.5.3. QUALITY CONTROL MANAGER.

The Contractor shall provide the name and telephone number of the Quality Control Manager who will be performing work under this contract to the Contracting Officer prior to performance start date.

1.4.5.3.1. QUALIFICATIONS. The Quality Control Manager shall possess a minimum of five (5) years of experience in Quality Control Inspection and Audit management, with previous work history in a position of similar complexity.

1.4.5.4. LEAD FIELD TECHNICIANS.

The Contractor must provide Lead Field Technicians that will serve as the experts in their discipline and will field questions and assist other Contractor personnel. Lead technicians shall assist in field operations, planning, and execution of PM operations. The Government will not provide assistance to the Contractor to conduct preventive maintenance operations.

The Contractor must provide a minimum of one technician in the following disciplines that will serve as Lead Field Technicians:

• Electrical

• Plumbing

• Mechanical\HVAC

1.4.5.4.1. QUALIFICATIONS. Lead Field Technicians must meet the following qualifications and requirements in their field:

• A minimum of three (3) years of experience directing field operations and technical task execution related to work performed in support of an industrial Preventive Maintenance Program.

• Possess an EPA certification (CFC Certification, Universal which shall be maintained in accordance with (IAW) Section 608 of the Clean Air Act, 1990 EPA Mandatory Technician Certification (by November 14, 1994), with a minimum of five (5) years field experience as a Journeyman maintaining HVAC systems in a commercial or industrial setting.

• Possess and maintain a Master Electrician license, with a minimum of five (5) years of experience as a Journeyman Electrician in a commercial or industrial setting.

• Possess and maintain a Master Plumber license, with a minimum of five (5) years of experience as a Journeyman Plumber in a commercial or industrial setting.

1.4.6. PERSONNEL ADMINISTRATION. The Contractor shall provide the following management and support as required. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements.

The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in a timely fashion.

1.4.7. BUSINESS RELATIONS. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

1.4.8. SUBCONTRACT MANAGEMENT. The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime

Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may, or may not, be permitted.

1.4.9. OPERATOR’S LICENSE AND VEHICLE REGISTRATION. Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for each category of vehicle or equipment being operated and shall comply with the most recent version of Army Regulation (AR) 190-5, regarding motor vehicle use on the installation. The Contractor shall provide the COR with a list of all personnel who will perform work on this contract showing a valid state operator’s license for each category of vehicle or equipment being operated.

1.4.9.1. All vehicles or equipment entering the Fort Cavazos Installation shall have a valid license plate, a minimum of current liability vehicle insurance, and current vehicle registration, as per Texas state requirements.

1.5. QUALITY CONTROL. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is how they assure themselves that all work complies with the requirement of the contract.

1.5.1. QUALITY CONTROL PLAN. The Contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is how they assure themselves all work complies with the requirement of the contract. The Contractor shall implement a complete quality control program that identifies potential and actual problem areas in providing requirements of the contract as specified and results in corrective action throughout the life of the contract. The Quality Control Plan (QCP) shall be provided to the Contracting Officer or designated representative for review and acceptance at the time of bid submission. The Government will make final review and acceptance of the QCP and any subsequent changes. No lead person or first line supervisor shall be considered a Quality Control Inspector. Final QCP shall be submitted 10 days prior to contract award. Changes to the QCP shall be submitted to the Contracting Officer or designated representative not later than five (5) calendar days prior to the effective date of the change. The basis of the plan is that the Contractor is responsible for quality.

All methods, procedures, and forms shall support this concept. The QCP shall:

• Have direct accountability to the Contractor's top management;

• Address overall project management and administration;

• Be a comprehensive program to plan and deliver quality services to the Government;

• Cover all services described in this contract, prioritize services, and concentrate on the most important services;

• Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed under this Contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction;

• Establish an inspection system covering all services required by this contract. This shall specify areas to be inspected on either a scheduled or unscheduled basis and the title of the individual who will do the inspection;

• Contain specific quality control techniques for contract services identified in the

Performance Requirements Summary (PRS) and Inspection of Services Clause. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP;

• Include a customer complaint feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint program shall be compatible with the reporting and communications systems of the QC Plan;

• Require documentation of all Contractor quality control inspections and corrective actions be maintained by the Contractor throughout the term of this contract.

Inspection documents shall be made available to the Contracting Officer or designated representative within 2 working days upon request;

• Describe methods of direct and indirect communications with the Government regarding performance of the contract. Informal communications shall be addressed.

1.5.1.1. At a minimum, the Contractor's QCP shall:

1.5.1.1.1. Be structured so that Quality Control (QC) is a separate, independent process responsible only to the Contractors top level management;

1.5.1.1.2. Address overall project management and administration;

1.5.1.1.3. Establish an inspection system that encompasses all services and prioritizes those services based on safety, security, and maintenance plans;

1.5.1.1.4. Describe a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable and address processes for corrective actions, independent of Government direction;

1.5.1.1.5. Inspect/monitor key control plan;

1.5.1.1.6. Schedule inspections and provide those schedules to the Government prior to implementation;

1.5.1.1.7. Require documentation of all Quality Control inspections and corrective actions taken. The documentation shall identify the individual performing the QC inspection. Inspection documents shall be maintained throughout the term of this contract and available to the Government at any time. Electronic or paper copies of any QC documentation shall be provided within one (1) working day of request;

1.5.1.1.8. Include a customer complaint/feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint/feedback program shall be compatible with the reporting and communications systems of the QC Plan;

1.5.1.1.9. Describe methods and procedures for routine and urgent communications with the Government;

1.5.1.1.10. Require the creation of weekly, and monthly QC Reports.

1.5.1.1.10.1. WEEKLY QC REPORTS. The Contractor shall create a weekly roll up inspection report and provide the report the COR on the first working day of the following week.

1.5.1.1.10.2. MONTHLY QC REPORTS. The Contractor shall provide a Monthly QC Roll Up Report of all weekly QC inspections performed each month to the COR on the fifth working day of the month following the month reported on the report.

1.5.1.1.10.3.1. The Monthly QC Roll Up Report shall be provided on an excel spreadsheet, include the detailed results of each QC inspection performed, include all General Fund Enterprise Business System (GFEBS) information related to the order, and be categorized and archived by contract year.

1.5.1.1.10.3.2. The Monthly QC Roll Up Report shall be used for quality control purposes to document performance deficiencies, corrective actions and customer complaints.

1.5.1.1.10.3.3. The Monthly QC Roll Up Report shall also include the date of inspection, location of inspection, inspectors name, work being inspected, and any other information acquired during the QC inspection.

1.5.1.1.10.3.4 The Monthly QC Filter Replacement Report shall include date of replacement, building, specific equipment, cycle identified, and any other information acquired during replacement.

1.5.1.2. QC PLAN DUE. The finalized QCP will be due to the Government within 10 days of award of the contract. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 5 working days prior to effective date of the change. The QCP shall be subject to the Government's review and approval. The Government may find the QCP "unacceptable" whenever the Contractor's procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 5 working days from receipt of notice that QCP is found to be "unacceptable”.

1.5.2. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

The Government will evaluate the Contractors performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP will be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS). This plan is for the Governments use and is not provided to the Contractor for any purpose. The Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the PRS. The PRS is referenced in Technical Exhibit TE-C.

1.6. SECURITY REQUIREMENTS. Contractor personnel and any representative of the Contractor entering Fort Cavazos, Texas or Government owned property, shall abide by all security regulations, and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Cavazos, Texas or Government owned property, while on Fort Cavazos, Texas or Government owned property, and upon leaving the confines of Fort Cavazos, Texas or Government owned property. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain Installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS) 23 April 2007.

1.6.1. PHYSICAL SECURITY. The Contractor shall comply with the most recent version of FHR 190-8, Administration and Management of Physical Security, and be responsible for security of all facilities, keys, materials, and equipment utilized during the performance period. In case of forced entry or theft, the Contractor shall notify the Provost Marshalls Office (PMO) immediately and cooperate in the investigation. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Government is not responsible in any way for damage to the Contractors supplies, materials, equipment, and property, or to Contractor personnel’s personal belongings that are damaged or destroyed for any reason, to include by fire, theft, accident, or other disaster.

1.6.1.1 PHYSICAL SECURITY PLAN. The Contractor shall develop and administer a Physical Security Plan (QCP) and maintain an effective physical security program to ensure the security of the physical infrastructure at Fort Cavazos is secure before, during and after maintenance is performed. The finalized Physical Security Plan will be due to the Government within 10 days of award of the contract. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 5 working days prior to effective date of the change. The Physical Security Plan shall be subject to the Government's review and approval. The Government may find the Physical Security Plan "unacceptable" whenever the Contractor's procedures do not accomplish security objective(s). The Contractor shall revise the Physical Security Plan within 5 working days from receipt of notice that it is found to be "unacceptable”.

1.6.1.2. KEY CONTROL/KEY CONTROL PLAN. The Contractor shall establish and implement methods of ensuring all keys/key cards issued to the Contractor by the Government are safeguarded, not lost or misplaced, and are not used by unauthorized persons. NOTE: All references to keys include key cards. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall develop and implement procedures in accordance with the most recent versions of FHR 210-2 and FHR 190-3 to ensure that keys issued to the Contractor by the Government are safeguarded. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer and the COR. No keys issued to the Contractor by the Government shall be duplicated. In the event keys, to include master keys, are lost or duplicated, the Contractor shall be responsible for the total cost of the re-keying or the replacement of the lock(s). In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.1.2.1. KEY ACCESS. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractors employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer and/or the Contracting Officer Representative. The Contractor shall submit a written report of any occurrence of duplicated, lost, or misplaced keys to the COR and Contracting Officer within one working day after the discovery of the incident. The report shall contain the following information:

1. Facility and door/item containing lock;

2. Number of keys;

3. Person to whom key was assigned;

4. When key was discovered missing.

1.6.2. INFORMATION SECURITY.

1.6.2.1. DISCLOSURE OF INFORMATION.

1.6.2.1.1. Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this statement of work.

1.6.2.1.2. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer. All documentation showing individuals names or other personal information will be controlled and protected. The provisions of Public Law 93-579, 5 U.S., and Section 552a

- Privacy Act of 1974 shall apply.

1.6.2.1.3. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractors control) in connection with work under this work statement, may subject the Contractor, Contractors agent, or employees to criminal liability under 18 U.S. 793 : US Code - Section 793: Gathering, transmitting or losing defense information and 18 USC 798 - Disclosure of classified information. Neither the Contractor, nor the Contractors employees, shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities security or interrupt the continuity of its operation.

1.6.2.1.4. The Contractor shall direct to the Contracting Officer all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under Public Law 93-502, 5 U.S., and Section 552 - Freedom of Information Act of 1975. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.7. CONTINGENCY PLANS.

1.7.1. MOBILIZATION CONTINGENCY PLAN. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within thirty (30) days of contract award. Reference 5.1.2., Unplanned Preventive Maintenance.

1.7.2. DISPUTE CONTINGENCY PLAN. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining.

1.7.2.1. The Contractor shall submit a Labor Contingency Plan no later than the contract start date.

1.7.3. PLAN UPDATES. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

1.8. SAFETY REQUIREMENTS.

1.8.1. CONTRACTOR COMPLIANCE. The Contractor and its subcontractors shall comply with Public Law 91-596, OSHA, and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the Contractor's safety and health program. The Department of Defense (DoD) participates in the OSHA Voluntary Protection Program (VPP). Contractor personnel performing services on a DoD installation shall participate in the local VPP. Information on the VPP is available at http://www.osha.gov/dcsp/vpp/index.html.

1.8.2. MISHAP NOTIFICATION AND INVESTIGATION. The Contractor and its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government personnel and to cooperate in any resulting safety investigation.

1.8.2.1. The Contractor shall notify (via telephone) the Contracting Officer, the COR, and/or other applicable members within four (4) hours of all mishaps or incidents. The Government person notified by the Contractor will in-turn notify the DPW Safety Office.

1.8.2.2. Contractor notifications made after duty hours shall be reported to the appropriate installation Command Post. If requested by the Contracting Officer, the Contracting Officer's Representative, and/or the Program Manager, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records until released by the investigating safety office. If the Government investigates the mishap, the Contractor and the subcontractors shall cooperate fully and assist the Government personnel until the investigation is completed.

1.8.3. SAFETY MARKINGS. The Contractor shall notify the COR when hearing protection advisories, hazardous materials labels National Fire Protection Association (NFPA) 704 placards, and/or other safety markings are required but are not present on Installation Real Property facility entrance doors.

1.8.4. SAFETY PLAN.

1.8.4.1. The Contractor shall perform a safety risk assessment for all work performed in accordance with the PWS. As a result of this assessment, the Contractor shall develop and employ a Fort Cavazos specific Safety Plan incorporating the conditions found, detailed procedures for employees to follow (e.g. lock-out/tag out and confined space work), and procedures for ensuring the Contractor employees have the proper equipment, materials, and training needed to protect Contractor employees and successfully fulfill the terms of this contract.

1.8.4.1.1. The Contractor shall make a copy of the approved Safety Plan readily available for contract employees.

1.8.4.1.2. Within the first six months of each Contractor field employee’s work performance under this PWS, the Contractor shall provide the Contracting Officer a copy of the employees Occupational Safety and Health Training record.

1.8.4.1.3. The Contractor, its employees, and the Contractor’s Safety Plan shall comply with accepted industry safety and occupational health standards, including applicable safety precautions and guidelines contained in these publications, always while performing work under this contract:

EM-385-1-1 Safety and Health Requirements 29 CFR 1910 Occupational Safety and Health Standards (General Industry) DODI 6055.1 Department of Defense Safety and Occupational Health Program Federal Acquisition Regulation Defense Federal Acquisitions Regulation Supplement AR-385-10 Army Safety Program PAM 385-40 Army Accident Investigations and Reporting FHR 420-1 Fire and Emergency Services

1.8.4.2. SAFETY PLAN DUE. The finalized Safety Plan will be due to the Government within 10 days of award of the contract. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 5 working days prior to effective date of the change. The Safety Plan shall be subject to the Government's review and approval. The Government may find the Safety Plan "unacceptable" whenever the Contractor's procedures do not accomplish security objective(s). The Contractor shall revise the Safety Plan within five (5) working days from receipt of notice that it is found to be "unacceptable”.

1.8.5. SAFETY MEASURES AND PROTECTIVE EQUIPMENT. The Contractor shall provide all personal protective equipment in accordance with Federal Law and the paragraphs of section 1.8., Safety Requirements. Workers shall be trained in appropriate safety measures and shall not place materials, machines, or other equipment in traffic lanes or other locations that could create safety hazards. The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work. The Contractor shall remove unserviceable parts and components from Government property, unless otherwise directed by the Contracting Officer. The Contractor shall be responsible for the enforcement of all safety requirements for any work performed under the contract. If the Contractor fails or refuses to promptly comply with safety or environmental requirements, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost, due to any such stop order, shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.8.6. ACCIDENT REPORTING. The Contractor shall comply with all OSHA reporting requirements and the most recent version of DA PAM 385-40, Army Accident Investigations and Reporting, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall maintain and post their own copies of the OSHA 300 Log. The Contractor shall provide a verbal report to the Contracting Officer within four (4) hours of each such occurrence, whenever an accident involving personal injury, damage to Government or private property, and/or any loss to the Government occurs. A written accident report shall be delivered to the Contracting Officer within one (1) workday of occurrence.

1.9. SPECIAL REQUIREMENTS. This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

1.9.1. HOT WORK. The Contractor shall obtain approval from the Fort Cavazos Fire Department (254-288-5820) prior to performing any hot work or work that will require the use of an open flame. All Contractor work performance shall be in accordance with the most recent version of FHR 420-1, Fire and Emergency Services.

1.9.2. LICENSING AND PERMITS. The Contractor shall obtain all required licenses and permits for performance of work, in compliance with all applicable federal, state, and local laws. The Contractor shall ensure personnel possess and maintain current licensing and permits, as required to perform tasks in accordance with the PWS.

1.9.3. DAMAGE REPORTS. In all instances where Government property or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the COR within two

(2) working hours of the…

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