Attachment 1_PWS.pdf

Performance - Based Work Statement (PWS)

FOR

(CTOF) Protestant Religious Education Coordinator

Misawa Air Base (AB) Chapel

Non-personal Service

14 April 2024

Table of Contents

FOR

Protestant Religious Education Coordinator

Bldg. 358, Misawa AB, Japan

Paragraph Title

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

2. SERVICES SUMMARY

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4. FACILITIES

5. GENERAL INFORMATION

6. TRAINING

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. Non-personal service. The Protestant

Religious Education Coordinator (hereafter referred to as ‘the Contractor’), is tasked with the responsibility for planning, organizing, and coordinating the Protestant Religious Education (RE) Program for Misawa Air Base

Chapel. This includes but is not limited to: programming for children, youth, adult Bible studies/small group ministries, men and women ministries, Vacation Bible School, and seasonal activities. This will include volunteer recruitment and management, as well as training and supervision for all volunteers involved in the

Protestant RE program.

1.1. Qualifications.

1.1.1. The Contractor must provide either previous experience as a Protestant RE Coordinator through resume and reference letters, or satisfactory demonstration of an ability to fulfill the duties listed in this PWS.

1.1.2. The Contractor must have a broad knowledge of Protestant religious education and teaching. For example: the contractor should possess at least one (1) year prior teaching experience and/or a degree in childhood education (or related field of study).

1.1.3. Contractor personnel must be able to work in a religiously pluralistic environment and have a willingness to work with people of diverse faith expressions.

1.1.4. Contractor personnel must have intermediate computer skills to include the use of Microsoft

Windows and Microsoft Office Suite programs (e.g. Word, Power Point, Excel and Publisher), with the willingness to seek skill improvement, and possess adequate skill to maintain social media profiles associated with the Parish life cycle.

1.1.5. The Contractor must be able to clearly communicate in English and conduct administrative requirements in verbal and written clarity as necessary. TOEIC 860~990, TOEFL(PBT) 600~, TOEFL(CBT) 250~, TOEFL(iBT) 100~, EIKEN 1st or equivalent is required if English is a second language.

1.1.6. Contractor personnel must be comfortable conducting research to identify and procure required materials for religious education programming, whether from local or distant markets (e.g., those in the US) despite the challenges of language, location, or time.

1.1.7. The Contractor must be able to develop and manage a budget with multiple accounting line items from within an excel spreadsheet.

1.1.8. The Contractor must be able to recruit, coordinate, supervise, and train up to twenty-five (25) volunteers on programs and curriculum related to all religious education programs.

1.1.9. The Contractor must be able to interact with the public and external agencies and offices in a timely, professional, and courteous manner.

1.1.10. Contractor personnel must preserve any confidential issues perceived, whether seen or heard, within the Chapel facilities or staff interactions, and be able to have a professional working relationship with Chapel staff, the Protestant community, and other personnel to perform duties.

1.1.11. The Contractor must be able to display moral and upright behavior, appearance, and proper standards of conduct at all times, whether in person, correspondence, or via social media.

1.1.12. Contractor personnel must successfully pass a security background investigation involving the following agencies for working with youth under 18: an AF Form 2583 (REQUEST FOR

PERSONNEL SECURITY ACTION), an FBI fingerprint check, and an Installation Records

Check (IRC). An IRC includes Security Police, Drug & Alcohol Program screening, Family

Housing, Medical Treatment for Family Advocacy Intervention, and a Central Registry and

Mental Health review. (NOTE: Contractor personnel who receive an unfavorable criminal background check status will not be allowed to perform under this contract.)

1.1.13. The Contractor will comply with all Department of Defense (DoD) directives, Air Force

Instructions (AFI), and Misawa Chaplain Corps Operating Instructions.

1.1.14. If the contractor is a US military dependent, please disclose DEROS information. Additionally, prospective contractors shall provide pricing only on those option CLINs in which they will be available to perform in their entirety or specify their availability within the performance period of any CLIN if not available for the entire year.

1.2. Technical Skill Requirement.

1.2.1. The Contractor will participate in the orientation and training of newly assigned personnel, to include but not limited to: interface with social media resources (such as: Facebook, Twitter, Instagram), without assistance; access, create folders/files, upload, and download resources via

SharePoint; manage a computer filing system without assistance; possess or gain proficiency with web-based assessment tools (such as: Survey Monkey, Google forms, or others selected by the

QAE); the ability to create templates, and alter layout and design features of key documents, toward the creation of bulletins and flyers in Microsoft Word; the creation of slides with timed transition elements, imbedded video and sound elements, and the ability to manipulate the Slide

Master in PowerPoint; the use of work sheets and formula associations, and the ability to generate and manipulate excel tables, pivot charts and pivot tables for monthly, quarterly and annual data management and reporting in Excel; and the creation of fliers, bulletins, newsletters, and other common products in Publisher.

1.3. Duties.

1.3.1. Planning.

1.3.1.1. The Contractor is responsible for design and delivery of an annual budget for all projected

Religious Education (RE) supplies for the following fiscal year by 01 May. All elements of the budget will comply with AFI 52-105, Chaplain Corps Resourcing.

1.3.1.2. The Contractor is responsible to develop a budget in consultation with the QAE and the

Chapel Tithes and Offerings (CTOF) Account Manager, fully aligned with the annual

Airman Ministry Plan (AMP).

1.3.1.3. The Contractor is responsible to coordinate all recurring/non-recurring CTOF purchase requests and facility requests related to RE through the QAE and the CTOF Account

Manager.

1.3.1.4. If the position becomes vacant, the Contractor will provide a substitute(s) of equal or higher proficiency, who meets requirements and is able to perform the services described in this

PWS, with approval by the QAE, at least 14 business days in advance of proposed absence.

The Contractor is responsible for payment to the subcontractor.

1.3.2. Organizing.

1.3.2.1. The Contractor is responsible for scheduling and tracking all real resources, both property and personnel, for the successful execution of the RE program. This includes but is not limited to: ensuring facility requests are filed and the space is available for the scheduled program, updating the chapel facility calendar on outlook, acquiring appropriate transportation for events, acquiring appropriate logistical support as required for events.

1.3.2.2. The Contractor will create and maintain an annual schedule of religious education programing for each RE program offered.

1.3.2.3. The Contractor will ensure timely acquisition of resource materials in support of RE programming, not limited to but including: curriculum, renewal of subscriptions, and other various religious education materials.

1.3.2.4. The Contractor will routinely maintain all classrooms, cabinets, and storage areas containing RE supplies and equipment.

1.3.2.5. The Contractor will order, inventory, and stock all Protestant RE materials after receiving them, and will make this inventory available upon request.

1.3.2.6. The Contractor will be responsible for timely distribution of RE materials to volunteers and other program assets.

1.3.3. Coordinating.

1.3.3.1. The Contractor will recruit, train, and manage a team of volunteers to facilitate the manning of all Protestant RE programming. This includes but is not limited to: lay teachers, substitutes, chaperones, team leaders, and child care volunteers.

1.3.3.2. The Contractor is responsible for coordinating and tracking all background checks for RE volunteers, from initiation to completion, in a timely manner. This includes coordination and tracking of volunteer background check status throughout the process, to include working with the various agencies responsible for processing all background checks.

1.3.3.3. The Contractor will oversee and maintain a volunteer schedule for all protestant RE programming.

1.3.3.4. The Contractor will regularly monitor the quality and availability of volunteer support required for various RE programs and will acquire additional volunteer support as necessary. They will advise the QAE when a lack of available volunteers will lead to mission ineffective status.

1.3.3.5. The Contractor will ensure all personnel conducting programs are trained and informed of their responsibilities in the following areas: issue and return of all Chapel audio/visual equipment, usage and cleaning of equipment and facility spaces, use of curriculum and other materials, and securing facilities and protecting resources.

1.3.3.6. The Contractor is responsible for researching and recommending potential curriculum to the QAE, and after gaining approval for a particular curriculum, its acquisition (to include generation and submission of applicable forms) and projected use. They will prepare curriculum for volunteer teachers on a weekly basis. They will review volunteer teachers’ requests for supplies, to be provided by the Chapel, in accordance with set budget.

1.4. Specific Responsibilities.

1.4.1. Children’s Ministry.

1.4.1.1. The Contractor will oversee the planning, organization, coordination, and execution for a robust children’s ministry, in support of all Protestant worship services, both Sunday and alternative times, in consultation with the QAE. They will do so in accordance with the

AMP and set budget, and it will include the acquisition of all required curricula and associated materials, as well as timely submission of required requests and administrative forms.

1.4.2. Youth.

1.4.2.1. The Contractor will manage all the planning, organization, and coordination for a robust youth ministry. This will include the acquisition of all required curricula and associated materials and the timely submission of required requests and administrative forms.

1.4.3. Men’s Ministry.

1.4.3.1. The Contractor will manage all the planning, organization, and coordination for a Men’s

Protestant RE ministry, in cooperation with the Protestant Parish Coordinator. The RE

Coordinator’s focus will be on resource provision and facilitation of training and volunteer coordination.

1.4.3.2. They will oversee the execution of the ministry in cooperation with the Protestant Men of the Chapel (PMOC), to include the acquisition of all required curricula and associated materials and the timely submission of required requests and administrative forms.

1.4.3.3. The Contractor will work with the elected leadership of the PMOC and the Protestant

Parish Coordinator to establish a projected budget for this ministry.

1.4.4. Women’s Ministry.

1.4.4.1. The Contractor will manage all the planning, organization, and coordination for a

Women’s Protestant RE ministry, in cooperation with the Protestant Parish Coordinator.

The RE Coordinator’s focus will be on resource provision and facilitation of training and volunteer coordination.

1.4.4.2. They will oversee the execution of the ministry in cooperation with the Protestant Women of the Chapel (PWOC), to include the acquisition of all required curricula and associated materials and the timely submission of required requests and administrative forms.

1.4.4.3. The Contractor will work with the elected leadership of the PWOC and the Protestant

Parish Coordinator to establish a projected budget for this ministry.

1.4.5. Adult Bible Studies/Small Group Ministries.

1.4.5.1. The Contractor will manage all the planning, organization, and coordination for adult Bible studies/small group ministries. They will oversee the execution of the ministry, to include the acquisition of all required curricula and associated materials and the timely submission of required requests and administrative forms.

1.4.5.2. The Contractor will establish a projected budget for this ministry and publish it as part of the full Protestant RE budget.

1.4.5.3. The Contractor will recruit and manage the training of lay leaders/teachers, to include but not limited to small group facilitator coordination and training meetings.

1.4.6. Vacation Bible School.

1.4.6.1. The Contractor will work with the Roman Catholic RE Coordinator, the Catholic Parish

Coordinator, and the Protestant Parish Coordinator, to manage all the planning, organization, and coordination for an ecumenical Vacation Bible School annually. They will oversee the execution of the ministry, to include the acquisition of all required curricula and associated materials and the timely submission of required requests and administrative forms.

1.4.6.2. The Contractor will work with the Roman Catholic RE Coordinator and CTOF Account

Manager to establish a projected budget for this ministry under the General CTOF funds category.

1.4.7. Seasonal Activities.

1.4.7.1. The Contractor will work with the Protestant Parish Coordinator to facilitate all RE support for liturgical, seasonal, or base-life programming, in accordance with the AMP and budget.

They will oversee the execution of the RE portion of any such ministry programing/event, to include the acquisition of all required or contextually appropriate curricula, and associated materials for the specific liturgical, seasonal, or base-life event.

1.4.7.2. The Contractor will work with the Protestant Parish Coordinator and CTOF Account

Manager to establish a projected budget for these ministries and publish it as part of the full

Protestant budget.

1.4.8. Publicizing and Advertising.

1.4.8.1. The Contractor is responsible for the timely publication and advertising of all Protestant RE programing referred to in this PWS.

1.4.8.2. The Contractor should utilize ‘no cost’ advertising resources (as available) first, and if budgeted, those with an associated reasonable cost after. This will include but not be limited to the following: worship service bulletins, noted bulletin boards both in and out of

Chapel, and other platforms as determined by the QAE.

1.4.8.3. The Contractor will assist the Protestant Parish Coordinator with the routine maintenance of the Chapel social media platforms. (NOTE: Routine will be defined by the QAE.)

1.4.8.4. The Contractor will supply weekly material related to RE programming for the weekly bulletin to the Protestant Parish Coordinator.

1.4.9. Customer Service. The Contractor will establish and maintain bad community relations with regard to Protestant RE and Chapel services. They will maintain consistent office hours to facilitate routine interaction with inter-office agencies required to accomplish assigned tasks.

1.4.10. Team Integration. The Contractor is responsible to attend the weekly Chapel staff meeting.

Additionally, the Contractor is responsible to integrate with external offices vital to the various administrative and logistical responsibilities listed above, or those initiated by the QAE.

1.4.11. Practical Oversite. The Contractor is responsible to be present on Sunday’s during the execution of the various Protestant RE elements in operation. The Contractor is also required to be present for any liturgical, seasonal, or special events where a Protestant RE element is involved.

1.4.12. Place(s) of Performance. The Contractor shall perform the contract at the Misawa Air Base

Chapel, Bldg. 358, and at other locations on Misawa AB as prescribed by the QAE.

1.5. Work Schedule.

1.5.1. The Contractor will keep a thirty (30) hour work week. They will flex their schedule to accommodate holidays and seasonal events in accordance with the Chapel mission. Due to the nature of working in the Japanese Area of Responsibility (AOR) and needing to acquire English-based curriculum and materials, it will be necessary at times to work outside of the normal 0730-

1630 Mon-Fri work week, to accommodate research and interaction with various English speaking vendors in other time zones. The Contractor is responsible to coordinate and publish such shifts in their schedule with the QAE and CO to ensure minimal impact to mission.

1.5.2. Hours of Operation. The Contractor will divide their hours as needed between regular office hours for administration of RE programming and overseeing efforts during the execution stage of various programs deemed by the QAE.

1.5.3.

1.5.4.

1.5.5.

1.5.6.

1.5.7.

1.5.8.

Regular office hours will fall between 0730-1630, Mon-Fri. These regular hours are necessary for the administration and coordination interface required to establish and execute RE programming and provide quality customer service as needed.

Overseeing efforts will include static and dynamic hours. Statics hours will include the times covering the Protestant worship services but may include other items per the QAE. Dynamic hours are based on the perceived mission requirements as determined by the QAE.

The Contractor will schedule routine days off through the QAE and CO. Days off can be any day that does not include a Parish-wide or greater impacting event (e.g., Protestant worship service).

Liturgical or seasonal events are included in this list of events requiring the Contractor’s presence for oversight.

The Contractor shall provide twenty (15) hrs. of non-personal services in support of this contract position, and not exceed more than thirty (25) hrs. per week during the period of performance. The Contractor can perform remaining hours outside of Chapel normal hours of operation, so long as these hours are coordinated ahead of time with QAE and CO.

Holidays that do not involve Parish programming will constitute days off for the Contractor.

Additionally, any scheduled day when the Chapel is closed due to Wing instruction (e.g., Family

Days, Down Days, etc.), will constitute days off for the Contractor, unless otherwise determined by the QAE due to mission constraints.

The following is a list of standard U.S. holidays observed by the Misawa Chapel (NOTE: The

Government may add additional family, down or goal days in conjunction with these holidays):

Any additional Federal Holidays signed/approved by U.S. President during the contract lifetime will be considered as Federal Holidays although it may not be listed below.

- New Year's Day 1st of January

- Martin Luther King's Birthday 3rd Monday of January

- President's Day 3rd Monday of February

- Memorial Day Last Monday of May

- Juneteenth National Independence Day 19th of June

- Independence Day 4th of July

- Labor Day 1st Monday of September

- Columbus Day 2nd Monday of October

- Veteran's Day 11th of November

- Thanksgiving Day 4th Thursday of November

- Christmas Day 25th of December

1.6. Quality Assurance.

1.6.1. Contractor Service Performance Evaluation. The Government will periodically evaluate the

Contractor’s performance by monitoring performance and ensuring the performance standards are met. The government will evaluate the Contractor’s performance with regards to the performance threshold in the Services Summary in para. 2, using means to include site visit and customer complaints.

1.6.2. Government Remedies for Redress of Grievances. If unacceptable performance is identified, the

CO shall promptly notify the Contractor of the deficiencies for correction. The Contractor shall take corrective action in a timely manner at no additional cost to the government. If the

Contractor does not timely correct deficiencies, the QAE should report in writing to the CO. The

Contractor may refer to the CO for any disagreement with the QAE’s observations. The CO shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions –Commercial Items

(Jan 17), for Contractor’s failure to correct nonconforming services. The CO has authority to make a decision of the Government remedy for non-conforming service in accordance with FAR

52.212-4 and/or this PWS.

1.7. Security Requirements.

1.7.1. Criminal Background Check. Background checks are required on all contractor workers involved in the delivery of ministry to children under the age of 18 on a frequent and regular basis as stated in DODM 1402.5 Enclosure 5. Contractor personnel receiving an unfavorable criminal background check status shall not be allowed to perform under this contract. The contractor is responsible completing and submitting the government-provided AF 2583 (REQUEST FOR

PERSONNEL SECURITY ACTION) as part of the credentialing package prior to providing service at the 35FW/HC. The Contractor may need to visit 35FW/HC to fill in the form in case they are not able to open attachment outside of Government computer. The Contractor shall comply with all security and background check requirements as outlined in DODM 1402.5 and other applicable regulations and guidelines.

1.7.2. Prepare and submit all required security clearance, such as the Line of Sight Supervisor

Investigation package which includes the Installation Records Check (IRC) application documentation and AF2583 at the time of submitting bid. This documentation is required for positions involving contact with children below 18 years, as directed by and in accordance with, Department of Defense (DODM) 1402.5, Criminal History Background Checks on Individuals in

Child Care Services, to the CO and QAE. Satisfactory completion of a background check and

IRC is mandatory; an “unfavorable” investigation will result in a review by the CO and QAE.

Termination of contract may be possible.

1.7.3. Base Access. Prior to start of work, the contractor shall submit an 5 AF Form 99, “Applications for Base Passes” to the 35th Contracting Squadron, Bldg. 656, for all employees requiring base access to perform the work within three (3) working days of notification of contract award. The contractor shall submit a 35 FW Form 54, “Application for Vehicle” and copies of the vehicle inspection certificate, for all the vehicles requiring base access under this contract. The Contractor shall turn in all base passes to the Visitor Control Section, 35 SFS/SFAP, Bldg. 301, and obtain a return receipt after a pass is no longer needed or the contract expires, whichever comes first. Final payment may be withheld until the required clearances have been accomplished.

1.7.4. Installation Security Notice to Employees. The Government reserves the right to restrict employment under this contract of any Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Contractor personnel may be subject to search, at the discretion of the installation commander, when entering or leaving the installation.

1.7.5. Misawa AB Fire Prevention. The contractor shall be responsible for fire prevention in the area of performance. The contractor shall comply with the following fire prevention guidance.

1.7.6. Fire Reporting. 1) The primary emergency reporting number on Misawa AB is 911 or 0176-53-

1911 from off-base. Fire Department operations take place out of Bldg. 947 and 3003 for main base, and Bldg. 1940 for the North Housing area. 2) On-base telephones if any, in the on-base warehouse(s) shall have "911" stickers. 3) All contractor-employed personnel shall be familiar with fire reporting numbers and procedures and shall put the number "0176-53-1911" into his/or her mobile phone.

1.7.7. Vehicles. 1) Access for fire fighting vehicles must be maintained at all working sites. 2)

Contractor's vehicles shall not be parked within 15 feet of any fire hydrant of Fire Department connection. 3) Contractor's vehicles shall give the right-of-way to responding fire/emergency vehicles.

1.7.8. Comply with any and all Air Force computer usage and Information Security requirements and procedures.

1.7.9. Complete and submit a statement consenting to the release of personal information for purpose of chapel communications, publications, and advertising to the CO and QAE within 5 days for date of hire.

1.7.10. Mandatory Policy Compliance. The Contractor must comply with background checks to work with children younger than 18 years of age as outlined in Department of Defense Instruction

(DoDM) 1402.5 Background Checks on Individuals in DoD Child Care Services Programs, Air

Force Policy Directive (AFPD) 52-1 Chaplain Corps, and Air Force Instruction (AFI) 52-101

Planning and Organizing.

1.7.11. After use, ensure facilities are secured after any and all related to contractor activities this includes, but is not limited to: securing windows, turning off lights/appliances, securing equipment, locking doors, etc).

1.7.12. Base Computer Network Access. Contractor personnel are required to have access to the government local area network (LAN). The Contractor shall obtain Common Access Card (CAC) for contractor personnel.

1.7.13. Obtain CAC procedure. Contractor shall submit a DD1172-2 to work in 35FW/HC within three

(3) working days of notification of contract award. Contractor is not able to start process until their Security Program is completed. Their process to obtain CAC shall take roughly two through three weeks, therefore contractor is responsible to contact to 35FW/HC within three (3) business days after contract is awarded.

1.7.14. Reporting. During performance, report any information or circumstances observed that may pose a threat to the security of DoD personnel, contractor personnel, resources, and defense information to the Security Forces. The Contracting Officer Representative (COR) will brief the Contractor upon initial on-base assignment of requirements. The Contractor shall comply with the requirements of Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective Security Matters.

1.8. SPECIAL SECURITY REQUIREMENTS.

1.8.1. The Contractor shall comply with all Misawa AB security requirements. The government will provide escorts for the contractor, as required. Failure to comply with the security requirements is cause for termination.

1.8.2. RANDOM ANTITERRORISM MEASURES (RAMS). RAMS are conducted on Misawa Air

Base at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps. The Contractor is subject to participating and cooperating with RAMS as directed by competent authority.

Anticipate increased RAMS during implementation of elevated Force Protection Conditions

(FPCONs).

1.8.3. REPORTING SUSPICIOUS ACTIVITY. It is the responsibility of all personnel working and residing on Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The Contractor shall immediately report any on-base observed suspicious activity to the

35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers and procedures. The primary number for reporting suspicious activity on Misawa Air Base is 911 from a base phone or 0176-53-1911 from a mobile phone or off-base.

1.8.4. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. This service is not determined to be essential for performance during crisis as declared by the National Command

Authority or Overseas Combatant Commander. In the event of crisis, the Contractor will be notified by the CO of the need to discontinue services due to base closure or other causes. If notification to discontinue services is not received, the Contractor will be expected to continue performance in accordance with this PWS.

1.8.5. LEVEL I ANTITERRORISM AWARENESS TRAINING FOR CONTRACTORS (FEB 2019)-

(a) Definition. As used in this clause—

“Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of

Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation:

DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the performance work statement.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally-controlled facility or military installation.

1.9. Contractor Personnel.

1.9.1. Appearance. Contractor personnel shall present a neat appearance and shall be easily recognized as Contractor employees. Badges that contain at a minimum, the company, and employee name will be of sufficient size and will be worn by employees in such a standardized manner as to be clearly visible.

1.9.2. Security Badges: Contractor personnel shall wear the appropriate childcare related badge according to their security background status (red, yellow, green, etc…) when conducting, overseeing or participating in children’s ministry activities.

1.9.3. Interpersonal relationships. The Contractor shall interact appropriately with Chapel staff, volunteers, and customers. Appropriate behavior includes but is not limited to using professional terms of address for staff and volunteers, using professional language, using in person conflict resolution methods in the case of conflict with volunteers or staff, and maintaining compliance with EO Office standards. Inappropriate behavior includes but is not limited to using language that would create an unsafe environment, poor conflict resolution, to include but not limited to posting derogatory or inflammatory content on social media related to staff, volunteers or the institution.

1.9.4. Replacement of contractor personnel. Unless in an emergency, contractor personnel are required to give at least a 30-day official notice of the intention to vacate the job to the QAE, CO, and

Contracting Administrator (CA) to ensure all team members are aware. The Contractor

Management staff shall replace permanent contractor personnel at the earliest possible date, ensuring vacancies do not exceed 30 calendar days. The consecutive calendar days begin on the departing contract employee’s last duty day at the requesting location. The Contractor

Management staff shall ensure that all temporary or permanent replacement staff are fully qualified as outlined in para. 1.7, meet all pre-placement requirements and are ready to perform within the required timeframe. The Government reserves to terminate the contract for cause after the 30 days vacancy period unless the CO determines the termination is not in the best interest of the Government.

1.9.5. Absences. The Contractor shall advise the, CO and QAE about absences due to illness or incapacitation.

1.9.6. The Contractor shall provide the CO, the QAE, and the Superintendent/NCOIC of Religious

Affairs with any changes to his/her telephone numbers, and email address. He/she will also provide the names of a primary and alternate POC with telephone numbers in case of emergency.

1.9.7. Pay any Social Security payments, Federal and/or State Income Taxes, and State Unemployment

Insurance premiums as required and ensure that that any individual(s) that is employed or subcontracted by the Contractor to provide services under this PWS is aware of these obligations.

1.9.8. Personally perform the services described above or coordinate performance by a substitute/subcontractor of equal or higher proficiency (in instances such as illness or an extended leave of absence) that has been approved in advance by the CO and QAE. Submit the name and qualifications of the proposed substitute/subcontractor to the representative’s for approval at least

14 calendar days prior to the period of absence. Substitute/subcontractor must meet the requirements for the position as outlined in this PWS. The Contractor is responsible for payment to the subcontractor.

1.9.9. Comply with all Federal, State, local laws, AFIs, and OIs that apply to this position. This is to include but is not limited to any training or activities required for the Contractor to perform his/her duties in a safe, orderly, and effective manner.

1.9.10. Protestant Chapel Tithes and Offering Fund (CTOF). Voluntary offerings, contributions and other non-appropriated assets of the Protestant Community at Misawa AB. All such will be handled in accordance with AFI 52-105 Chapel Corps Resourcing.

1.9.11. Protestant Community at Misawa AB. All subjects on Misawa AB, as well as, civilian employees of Misawa AB, and families who use the services of the 35th FW/HC (hereafter referred to as

“The Protestant Community”).

1.9.12. Volunteers. Those who serve the mission requirements of The Catholic or Protestant Community without benefit of pay. They include but are not limited to, religious education teachers and liturgical ministers.

1.9.13. After use, ensure all items and equipment used in the conjunction with any and all Contractor activities are returned to pre-use state and condition, as needed.

1.9.14. Answer the telephone and greet customers as needed.

1.9.15. Air Force Policy Directives (AFPD) and Air Force Instructions (AFI).

1.9.15.1. AFPD 52-1, Chaplain

1.9.15.2. AFI 52-101, Planning and Organizing

1.9.15.3. AFI 52-104, Chaplain Corps Readiness

1.9.15.4. AFI 52-105, Chaplain Corps Resourcing

1.9.16. Base Passes. The contractor shall obtain the following pass and identification items:

A. Prior to the start of on-site work, the contractor shall submit applications for base passes

(listed below) to 35 SFS/S-5 via 35 CONS/PKB, for all employees including subcontractor employees, and vehicles requiring access to Misawa Air Base in order to perform services under this contract.

(1) 5 AF Form 99, Application for Base Pass, for employees.

(2) 35 FW Form 54, Application for Vehicle Registration.

B. Upon completion of this contract, the contractor shall return all employees and vehicle passes to the Visitor Control Section, 35 SFS/S-5, Bldg. 301, and obtain a Certification of

Receipt then submit to 35 CONS/PKB. Final payment will be withheld until the contractor has accomplished required clearances.

1.9.17. SAFETY REQUIREMENTS: In performing work under this contract, the contractor shall:

(1) Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work

(2) Perform work in a safe manner as required by the Occupational Safety and Health

Administration (OSHA) Standards (29CFR), EM 385, NFPA, and Japan Environmental

Governing Standards (JEGS) by US Force Japan.

(3) Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

(4) Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

(5) Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

(6) Record and report promptly (within one hour) to the CO or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

(7) In the event of an accident/mishap, take reasonable and prudent action to establish

(8) control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

(9) If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

(10) Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

1.9.18. Misawa Air Base Fire Prevention. The contractor shall be responsible for fire prevention in all contracted area and be free from any potential fire hazards. The contractor shall comply with the following fire prevention guidance.

a. Fire Reporting:

1) The primary emergency reporting number on Misawa Air Base is 911 or 0176-53-1911 from off base. Fire Department operations take place out of Bldg. 947 and

Bldg. 3003.

2) On-base telephones in the warehouse(s) shall have “911” stickers.

3) All contractor-employed personnel shall be familiar with fire reporting numbers and procedures, and shall put the number “0176-53-1911” into his her mobile phone.

1.9.19. Contractor Equipment.

(1) Vehicles. The contractor shall operate vehicles to comply with Japanese and base traffic regulations. All contractor vehicles shall comply with Japan Licensing, Registration, and Vehicle

Safety Inspection requirements.

(2) Required Insurance. When contractor’s owned vehicles are being operated on Misawa Air

Base,

(a) The contractor shall procure and maintain during the entire period of his/her performance under this contract, the following minimum vehicle insurance:

Property Damage – ¥2,000,000

(b) Prior to the commencement of work hereunder, the contractor shall furnish to the CO a certificate or written statement of the above required insurance. The contractor is required to notify the CO immediately upon cancellation or of any material change in the policies adversely affecting the interests of the Government.

(c) The contractor agrees to insert the substance of this clause including this paragraph c, in all subcontracts hereunder.

2. SERVICES SUMMARY (SS).

Performance Objectives and Measurements. The following SS identifies the performance objectives and performance measurements for critical tasks in support of the 35th FW/HC at Misawa AB.

Government Quality Assurance. Contract performance will be surveyed to determine if it meets the contract standards.

Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance requirements of the contract. When the performance requirement is not met, the CO will issue a report to the Contractor. The Contractor shall respond to the report in accordance with CO instructions and return it to the CO within 15 business days of receipt.

Performance Objective

PWS

Paragraph

Performance

Threshold

Surveillance

Method

SS – No.1: Quality of Service

Contractor performance meets or exceeds the established standards in accordance with the PWS.

1.1.

1.2.

1.3.

1.4.

No more than two

(2) valid deficiencies or customer complaints per month

Random Inspection and Customer

Complaints

SS – No. 2: Schedule

Work Schedule. The contractor provides continuous and reliable work as scheduled.

1.5.

1.9.5.

No more than two

(2) instances of tardiness, leaving early, or unplanned absences in a month

Random Inspection and Customer

Complaints

SS – No. 3: Management

Contractor appearance shall be neat and professional behavior must be used at all times.

1.9.1. No more than two

(2) valid deficiencies or customer complaints per month

Random Inspection and Customer

Complaints

SS – No. 4: Regulatory Compliance

Contractor performance meets all Federal, State, local laws, AFIs, and OIs that apply to this position in accordance with PWS.

1.9.9. 100% Compliant Random Inspection and Customer

Complaints

3. GOVERNMENT FURNISHED EQUIPMENT AND SERVICES.

3.1. Equipment and Supplies.

3.1.1. The QAE provides (as needed) required workspace and/or access to, but not limited to, the following: computer, phone, copier, filing cabinets, storage space and other basic office supplies, bookcases, and other items deemed necessary to perform services described in this PWS.

3.1.2. Contractor is required to have a Common Access Card (CAC) and access to the government LAN.

The government and the Contractor shall follow the requirements in AFFARS 5352.242-9001 -

Common Access Cards for Contractor Personnel, to obtain CAC(s) for contractor personnel.

3.1.3. The Government will furnish office supplies necessary to accomplish or perform tasks and or services as described in this PWS.

3.1.4. Government-owned equipment/supplies will not be moved outside of the Chapel without the permission of the QAE and Facility Manager.

4. FACILITIES.

4.1. The Government will furnish access to the Misawa AB Chapel, Bldg. 358. If a key is issued, the Contractor will ensure keys are not lost, misplaced or used by unauthorized persons. In case of lost keys, the Contractor will update the Chapel Facility Manager and Superintendent/NCOIC, Religious Affairs via email within 7 calendar days.

4.2. Electricity, water, sewage, and heat shall be furnished by the Government, at no cost to the Contractor for their use in the performance of services called for in the 35th Security Forces Squadron (SFS) and Fire

Protection, para. 4.2.1

4.3. The Government shall provide DSN phone access to the following on-base safety services:

4.3. 35 SFS and Fire Protection.

4.4. 35 SFS phone number: 911

4.5. Fire Department phone number: 911

4.6. After use, ensure any and all facilities, equipment, and supplies are returned to their pre-use state; ensure all rooms are left in a neat, sanitary, and orderly manner, in accordance with chapel facility usage policies.

5. GENERAL INFORMATION

5.1. Do not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Do not employ any person who is an employee of the Department of the Air

Force, either military or civilian, unless such person receives approval according to DODD 5500-7, Standards of Conduct, and AFI 64-106, Contractor Labor Relations Activities.

6. TRAINING.

6.1. The Contractor shall comply with all training requirements provided by the Government, the Air Force

Chapel Corps (HAF/HC) and the 35th FW/HC including but not limited to: Sexual Assault Prevention and

Response (SAPR), Total Confidentiality, Performance Improvement, Risk Management, Fire Protection, Information Security, and local in-service briefings. The Government will also provide training on the applications used for electronic record documentation. The trainings may be scheduled individually throughout the year or scheduled at one time. These trainings may take approximately 30 hours total during one year and will count toward the 40 hour per week requirement. Additional training required the 35FW/HC and or the Air Force Chapel Corps (HAF/HC) (such as professional conferences, continuing education) will be paid for by the Government and can be invoice for hours. Voluntary training will be paid for by the contractor and may not be invoiced for hours.

7. SAFETY REQUIREMENTS.

7.1 In performing work under this contract, the contractor shall:

(a) Comply with all applicable Misawa AB Directives, USFJ and DoD Instructions, OSHA standards, and the General Duty Clause of the OSH Act which requires employees to keep their workplace free of serious recognized hazards.

(b) Record and report promptly (within one hour) to the contracting officer, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

(c) Take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

(d) Cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.