Attachment 1 PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Transportation Support Services

George C. Marshall European Center

Garmisch-Partenkirchen, Germany

6 August 2024

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Transportation Support Services for the George C. Marshall

Center (GCMC), ensuring efficient and safe transportation of authorized individuals during various events and activities. The

Government shall not exercise any supervision or control over the contract service providers performing the services herein.

These service providers shall be accountable solely to the Contractor, who, in turn, is responsible to the Government. The

Contractor’s responsibilities are confined to operational support.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, supervision, services, vehicles, and equipment necessary to safely transport authorized individuals to and from the designated pick up and drop off sites for authorized GCMC activities. Arranged transportation trips can vary widely in numbers of passengers and destinations and can occur at any time throughout the year, day or night.

1.2 Background: The mission of the GCMC Transportation Division is to ensure safe and reliable transportation is provided to authorized users of transportation services. The GCMC Transportation Division does not possess a fleet of vehicles suitable for meeting the demands of the Center. As such, the GCMC requires the use of Contractors to fulfill various transportation requirements.

1.3 Objectives: The objective of this Agreement is to provide safe and reliable transportation services to and from the

Munich/Innsbruck airport as well as trips to other various locations as necessary for authorized distinguished customers to participate in various GCMC programs.

1.4 Scope: The Contractor shall provide all personnel, supervision, services, vehicles, and equipment necessary to safely transport authorized individuals to and from the designated pick up and drop off sites for authorized GCMC activities.

Arranged transportation trips can vary widely in numbers of passengers and destinations and can occur at any time throughout the year, day or night.

1.5 Period of Performance: The period of performance shall be for one Base period of 12 months, four Option Year periods of 12 months, and the FAR 52.217-8 Option to Extend Services optional extension period of up to six additional months. The total Period of Performance is not to exceed 66 months:

Base Year September 30, 2024 – September 29, 2025

Option Year 1 September 30, 2025 – September 29, 2026

Option Year 2 September 30, 2026 – September 29, 2027

Option Year 3 September 30, 2027 – September 29, 2028

Option Year 4 September 30, 2028 – September 29, 2029

Six-Month Extension September 30, 2029 – February 28, 2030

1.6 General Information

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary

(PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the Contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract. The Contractor shall provide the Contracting Officer Representative (COR) and

Contracting Officer (KO) its QCP no later than 30 days after the contract’s effective award date. (Deliverable 0001, Attachment 2_Deliverables Schedule).

1.6.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). It is designed to provide an effective surveillance method by monitoring Contractor performance for each listed performance objective in the PRS. The Contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non- acceptance of the services by the

Government.

1.6.3 Recognized Holidays: Contractor shall perform services on German National and Local Holidays. The

Government may require services on American Holidays in response to surge and emergency situations.

Name of American Holiday Date

New Year’s Day January 1st

Martin Luther King Memorial Day 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Juneteenth June 19th

Independence Day July 4th

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

Name of German National and Local Holiday Date

New Year’s Day January 1st

Epiphany January 6th

Good Friday Varies yearly

Easter Monday Varies yearly

Labor Day May 1st

Ascension of Christ Varies yearly

Whit Monday Varies yearly

Corpus Christi Varies yearly

Ascension of Maria Varies yearly

Day of German Unity October 3rd

All Saints’ Day November 1st

1st Christmas Day December 25th

2nd Christmas Day December 26th

1.6.4 Hours of Operation: Arranged transportation trips can vary widely in numbers of passengers and destinations and can occur at any time throughout the year, day or night.

1.6.4.1. In accordance with the PWS, the Contractor shall ensure all are supported during hours of operation, and to support contingency events. Contractor shall manage personnel absences and shall provide substitute personnel who are qualified to support GCMC operations in accordance with the PWS.

1.6.5 Place of Performance: The work to be performed under this contract will be performed between the George C

Marshall Center and various locations in the general vicinity of Garmisch-Partenkirchen, including local airports, train stations and venues.

1.6.5.1 The Contractor may elect to perform routine tasks at an alternate work site at no additional cost to the

Government. The Contractor shall coordinate place of performance with the Government’s COR.

1.6.6 Type of Contract: The Government will award a Firm Fixed Price (FFP) Blanket Purchase Agreement (PBA).

1.6.7 Security Requirements: All Contractor personnel shall be required to sign a non-Disclosure agreement

(DELIVERABLE 0002, Attachment 2_Deliverables Schedule).

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. When work is performed at the Government facility, Government facilities, equipment, and materials shall be secured at the close of each work period.

1.6.7.2 . Background Check. Drivers and other personnel that may come in contact with student passengers must be cleared by a Host Nation background check. The Contractor shall maintain the most current background checks on file and shall make them available to the COR upon request.

1.6.7.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the

Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer (KO).

1.6.7.3.1 If keys and/or master keys are issued, and in the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the

Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.3.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by

Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the

Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the

Government.

1.6.9 Contracting Officer Representative (COR): The KO or designee has overall responsibility for evaluating the

Contractor’s performance. The COR will be responsible for monitoring, assessing, recording, and reporting on the technical performance of the Contractor on a day-to-day basis. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The KO will review the COR’s evaluation of the Contractor’s performance.

1.6.9.1. The COR will have primary responsibility for completing “Quality Assurance Surveillance Forms” to document their inspection and evaluation of the Contractor’s work performance. For that purpose, the COR is authorized to perform the following functions:

1) Ensure that the Contractor performs the technical requirements of the contract.

2) Perform inspections necessary in connection with contract performance.

3) Maintain written and oral communications with the Contractor concerning technical aspects of the contract.

4) Issue written interpretations of technical requirements, including Government drawings, designs, specifications.

5) Monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies.

6) Coordinate availability of government furnished property.

7) Provide site entry of Contractor personnel.

1.6.10 Key Personnel: Not applicable

1.6.10.4 General Qualifications: The Contractor shall provide technically qualified personnel to perform the work specified in this PWS (See table below). The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each Contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any Contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of Contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the PWS in an efficient, reliable, and professional manner. Contractor shall ensure background checks are on file for all employees and contracted workers, and provide to the Government upon request (Deliverable 0003, Attachment 2_Deliverables Schedule).

Driver’s Minimum Qualification Requirements

Experience:

• A minimum of five years’ experience driving a motor vehicle

English language proficiency:

• Ability to communicate in the Host Nation language (German) and English.

Other:

• Valid relevant drivers license

1.6.10.5 Specific Personnel Qualifications Requirements: The Contracting Officer reserves the right to ban any driver for cause. The Contractor shall ensure personnel performing services under this Agreement comply with the following requirements and standards.

1.6.10.5.1 Health. All Contractor drivers shall be free of communicable diseases and physical or mental impairment that would affect the ability to perform duties under this Agreement.

1.6.10.5.2 Language Ability. The Contract Manager, Alternate, and drivers shall be able to communicate in the Host Nation language (German) and English.

1.6.10.5.3 First Aid and Cardiopulmonary Resuscitation (CPR) Training. Drivers and safety attendants shall have current first aid and CPR certifications either by receiving training in Germany Red Cross

First Aid (Erste Hilfe) or American Red Cross First Aid equivalent. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR. (Deliverable

0004, Attachment 2_Deliverable Schedule).

1.6.10.5.4 Personal Appearance. All drivers shall be dressed in a neat and professional manner at all times. Drivers shall also wear shoes with enclosed toes and heels while performing under this

Agreement.

1.6.11 Contractor Employee Conduct. The Contractor shall conduct himself/herself in an efficient and professional manner consistent with GCMC business standards. The Contractor shall interact with the GCMC staff in a courteous, polite, and professional manner. During performance of this Agreement, Contractor employees shall not:

1.6.11.1 Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of authorized passengers.

1.6.11.2 Engage in any conduct of a sexual nature, verbal or physical, to include reading or display of nudity or pornographic material.

1.6.11.3 Engage in physical contact with authorized passengers, except as required for reasons of safety, first aid or CPR, or show verbal or physical affection toward authorized passengers, or photograph them.

1.6.11.4 Use tobacco products, eat or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this Agreement.

1.6.11.5 Alcohol/Drug use in the workplace will not be tolerated. Any driver found to be under the influence of, consuming, or using alcohol or drugs while on duty may result to the cancellation of this

Agreement.

1.6.11.6 Sell, give to or accept from authorized passengers any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

1.6.11.7 Wear clothing with insignia reflecting religious, political or social messages or slogans.

1.6.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.12.1. The Contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including employee's name, Contractor's name, functional area of assignment, and recent color photograph of the employee. The Government may provide an identification badge for

Contractors that do not have this capability.

1.6.12.2. Display of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.12.3. Answering Telephones. Contractor personnel shall identify themselves as a Contractor employee when answering Government telephones.

1.6.12.4. Utilizing Electronic Mail. When Contractor personnel send e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names) and identify themselves clearly as a Contractor or Contractor personnel.

1.6.13 Contractor Travel: Not applicable.

1.6.14 Data Rights: Not applicable

1.6.15 Conflict of Interest: Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent George C. Marshall Central Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.16 Phase in Phase out Period (Transition Period): To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) calendar day phase in/ phase out period. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

1.7. General Terms and Conditions.

1.7.1. Compliance with German Law. Contractors performing services in Germany shall comply with German law.

The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor also shall determine what documents or authorization its employees and any Subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and Subcontractor employees possess such documents or authorizations.

By acceptance of and performance under this contract and any task orders or delivery orders issued hereunder, the

Contractor affirms that it has complied with the requirements above. Compliance with German law is a material contract requirement. Noncompliance by the Contractor or Subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract, task order, or delivery order for cause, in accordance with (IAW) FAR 52.212-4 (m).

1.7.2. Standards of Conduct. SEE 1.6.11

1.7.3. Installation Access. Per GCMC Installation Access Control Standard Operating Procedure (SOP) GCMC-HR

190-16/604-1/705-9 (to be provided at award), upon meeting required security criteria, the Contractor shall obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne Garmisch, from the local U.S. Army Garrison

Bavaria Garmisch Installation Access Control (IAC) Office. Failure on the part of the Contractor to maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

1.7.3.1. Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances IAW Army in Europe (AE) Regulation 190-16, Installation

Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any Subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Additional background checks may be conducted by the Government in order to receive an Installation Pass. Failure to qualify for an Installation Pass will disqualify the personnel from working on the contract and require replacement by the Contractor.

1.7.3.2. The Contractor shall be aware of and comply with the requirements associated with Installation Access

Control. The Government is not liable for any costs associated with performance delays due solely to the

Contractor’s failure to comply with Installation Access processing requirements. Contractor shall coordinate with the COR for any needed assistance.

1.7.2.3. The supporting IAC Office for this contract is located on Artillery Kaserne, Breitenauerstr 16, Bldg.

203. Commercial telephone number: 08821-750-3558.

1.7.3.4. AE 190-16 and (AE 190-16-G German translation) can be found on the following website: (AE 190-

16) http://www.imcom- europe.army.mil/webs/docs/safety/aer190-16.pdf; and (AE 190-16-G) www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427.

1.7.3.5. Installation Passes shall only be used in performance of duties under this Agreement. The Contractor shall control U.S. installation passes issued to Contractor personnel. An installation pass is not a right of the

Contractor but a privilege and shall be treated as such. Installation passes remain the property of the U.S.

Government. The Contractor shall return all passes to the COR upon expiration of the pass or this Agreement;

when a Contractor employee is no longer employed by the Contractor or no longer requires access; or when requested by the COR.

1.7.3.6. The Contractor shall ensure that Installation Pass applicants have a residence and work permit before receiving an Installation Pass unless exempted by AE Regulation 190-16. A new Police Good Conduct

Certificate is needed if the certificate is more than 12 months old

1.7.3.7. Contractor personnel who are denied an Installation Pass shall be removed from performing services under this Agreement immediately upon the Contractor’s receipt of such notification from the Government.

1.7.3.8. In order to obtain Installation Access, the Contractor shall possess and present the following identification/information and permits as indicated for all Contractor personnel to the KO and COR:

1.7.3.8.1. Contractor shall submit a Polizeiliches Führungszeunis (Police Good Conduct Certificate) for each Contractor employee, to the COR annually along with AE FORM 190-16A

(http://www.bavaria.army.mil/docs/AEF190-16A.pdf ), (DELIVERABLE 0005, Attachment

2_Deliverables Schedule), except those with Status of Forces Agreement (SOFA) status.

1.7.3.8.2. The names (last, First, Middle), Person Identifier (SSN, FIN, or TIN), date of birth and contact information (including primary email address) for all Contractor personnel on company letterhead within seven business days of award of this contract; provide annually thereafter; and an updated list shall be provided within seven business days to the COR and Contracting Officer each time any changes occur (DELIVERABLE 0006, Attachment 2_Deliverables Schedule)

1.7.3.8.3. German citizens: a clear copy of their Ausweis (German ID Card) or passport showing their picture and full name (DELIVERABLE 0007, Attachment 2_Deliverable Schedule).

1.7.3.8.4. Citizens of the European Union (EU) – member countries other than Germany: a clear copy of their Aufenhaltsgenehmigung (Residence Permit) (DELIVERABLE 0008, Attachment

2_Deliverable Schedule).

1.7.3.8.5. Non-U.S.-ID Cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German Work Permit) and country ID card or passport showing their picture, full name, country of issue, and nationality (DELIVERABLE 0009, Attachment 2_Deliverable

Schedule).

1.7.3.8.6. U.S. ID Cardholders: a clear copy of the front of their ID Card (DELIVERABLE 0010, Attachment 2_Deliverable Schedule). U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

1.7.3.9. Contractor personnel shall keep the installation pass and other government-issued documents secure at all times to prevent loss or theft, and never leave them unattended in the vehicle. If an Installation Pass is lost or stolen, the Installation Pass holder shall report it to the local Military Police or Security Forces station, the

COR, and the IACO immediately.

1.7.3.10. During entry into access-controlled installations, security or appropriate command personnel may require an individual to provide digitized fingerprint minutia data (DFMD) for identification-verification purposes. This verification may routinely occur at access control points to USAREUR Area of Responsibility and USAFE (Germany only) installations or at locations beyond the access control point. Refusal to provide a

DFMD may be the basis for immediate surrender of the individual’s Installation Pass or DOD ID card.

http://www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427

1.7.3.11. Installation Access under different Force Protection Conditions for Contractor Personnel.

1.7.3.11.1. The Temporary Installation Pass allows access during Force Protection Conditions Alpha and Bravo. A one-level force protection increase (e.g., increase from Bravo to Charlie) may be granted by the IACO if deemed necessary by the COR.

1.7.3.11.2. There are no installation entry restrictions for Contractor personnel who possess an

Installation Pass or an IACS-registered DoD ID Card.

1.7.3.12. Security/Force Protection Conditions. In the event security threats increase, the Government may require:

1.7.3.12.1. Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host Nation security personnel.

1.7.3.12.2. The Contractor shall perform security inspections as directed by the Government.

1.7.3.13 All Contractor personnel with 12 months’ minimum residence in Germany shall complete background vetting in the Local National Screening Program (LNSP).

1.7.3.14 All US Citizens, and those non-US Contractor personnel who completed three of the past five years minimum residence in the US, shall complete background vetting with a Tier 1 (T1) investigation, or a US

DOD-determined equivalent investigation (see US DOD Directive- Type Memorandum (DTM) 08-003 for an authoritative list of US DOD-determined equivalents).

1.7.3.15 Contractor personnel shall be registered in the Trusted Associate Sponsorship System (TASS). In order to do so, the Contractor shall coordinate with a Government TASS Trusted Agent (TA). The Contractor begins this process by completing a DD Form 1172-2, Application for Identification Card/DEERS Enrollment.

The TA will provide the Contractor with a User Name and password for the TASS log-in page: https://tass-pki.dmdc.osd.mil/tass/. Once login and registration in TASS has been successful, the TA will notify the

Contractor that a CAC can be obtained at the garrison PASS/ID office.

1.7.3.16 Contractor personnel that use Contractor privately owned vehicles to access on a recurring basis

USAREUR Area of Responsibility and USAFE (Germany only) installations in support of the GCMC must register the vehicle as part of the installation pass application process. Contractor company vehicles are not considered POVs for the purpose of the Army in Europe (AE) Regulation 190-16 Installation Access Control, which can be found at the following website: http://www.409csb.army.mil/library/AER-190-16.pdf

1.7.4. The Contractor is responsible for returning installation passes to the issuing IAC Office when the contract is completed or when a Contractor employee no longer requires access. AE 190-16 and related information can be found on the following website: http://www.eur.army.mil/opm/iacs/default.htm. (DELIVERABLE 0011, Attachment 2_Deliverables Schedule)

1.7.5. Below is the responsible George C. Marshall Center Sponsor & IAC Office for this contract:

George C. Marshall Center Sponsor - Designated COR/ACOR

Location: Gernackerstr.2, Building No. 105

82467 Garmisch-Partenkirchen

DSN Phone No: 440-2895

Commercial Phone No: 08821-750-2895

Installation Access Control Office: IACS

Location: Breitenauerstr. 16, Building No: 203

82467 Garmisch-Partenkirchen DSN Phone No: 4403-3558

Commercial Phone No: 08821-750-3558

1.7.6. Contractor Training. Contractor personnel shall attend annual Government- provided training, IAW Part 3 of this PWS. The training is anticipated to be no more than four hours per session and will be provided during normal working hours. Any Contractor behavior deviating from standards taught in the courses may be grounds for termination of the contract.

1.7.7. Logistical Support. The Government will not provide logistical support such as housing, transportation, meals, and incidentals for any Contractor employees performing under this contract.

1.8 Contractor Manpower Reporting (CMR):

1.8.1. The Contractor shall report all Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract via the System for Award Management reporting tool, which can be accessed via the System for Award Management at https://www.sam.gov/SAM/.

1.8.2. Reporting inputs will be for the labor executed during each Government fiscal year (FY), which runs October

1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The Contractor shall completely fill in all required data fields. The

Contractor shall enter initial data into the appropriate CMR tool to establish the basic contract record no later than

15 business days after receipt of contract award or contract modification incorporating this clause. The Contractor shall notify the KO and COR when the basic contract record has been established in the appropriate CMR tool.

(DELIVERABLE 0012, Attachment 2_Deliverables Schedule)

1.8.3. Contractors may reference the ‘Quick Start Guide for Service Contract Reporting’ via https://sam.gov/SAM/transcript/SCR_QSG.pdf https://sam.gov/SAM/transcript/SCR_QSG.pdf

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Accidents. Vehicle-related events in which a Contractor’s vehicle with authorized passenger(s) on board is the cause or focus and results in property damage, however slight, or causes injury however slight, to passenger(s) and/or other person(s).

2.1.2. Authorized Passengers. Individuals participating in GCMC residential programs;Outreach and PFPC events conducted in Garmisch-Partenkirchen and distinguished guest, in support of GCMC events, authorized by the

Contracting Officer or Contracting Officer’s Representative (COR) to be transported under this Agreement.

2.1.3. Blanket Purchase Agreement (BPA). A simplified method of filling anticipated repetitive needs for supplies or services by establishing “charge accounts” with qualified sources of supply.

2.1.4. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.5. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7. Defective Service. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.8. Deliverable. Anything that can be physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.9 Distinguished Guest. Dignataries, ambassadors, guest speakers or anyone other than standard program participants who are deemed significant by the GCMC.

2.1.10. Incidents. Any events that occur on/around the pick up/drop off place or during transportation services that have an adverse effect on either the performance of this Agreement or passengers.

2.1.11. Installation. The act of putting something in place so that it is ready to use.

2.1.12. Emergency Support. Any support tasks within this PWS that must be performed outside of normal work hours, in order to mitigate or resolve an issue that has created a work stoppage for any GCMC Staff.

2.1.13. Performance Work Statement (PWS). A description of the required results in clear, specific, and objective terms with measurable outcomes.

2.1.14. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.15. Quality Assurance (QA). The various functions, including inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.16. Quality Assurance Surveillance Plan (QASP). A plan describing how the Government will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.17. Quality Control (QC). All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.18. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime

Contractor or another Subcontractor. The Government does not have privity of contract with the Subcontractor.

2.1.19. Support. The installing, uninstalling, mounting, modification, repair, relocation, or upgrade of any audiovisual hardware and firmware utilized in support of the organizational mission.

2.1.20. Upgrade. To raise (something) to a higher standard; in particular, to improve (equipment or machinery) by adding or replacing components.

2.1.21. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.22. Work Week. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative

ADAP Acquisition Directorate Acquisition Policy

AE Army in Europe

AP/E Audiovisual Production and Editing

AT Anti-Terrorism

AV Audio/Visual

CAC Common Access Card

CC Creative Cloud

CDR Contractor Discrepancy Report

CFR Code of Federal Regulations

CIAR Counterintelligence Surveillance Reporting

CISS College of International and Security Studies

CMR Contractor Manpower Reporting

COR Contracting Officer Representative

DCN Digital Congress Network

DCO Defense Connect Online

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

DODD Department of Defense Directive

FAR Federal Acquisition Regulation

FFP Firm Fixed Price

FTE Full Time Equivalent

FY Fiscal Year

GCMC George C. George C. Marshall Center

GFE Government Furnished Equipment

IAC Installation Access Control

IAW In Accordance With

IPR In-Progress Review

JTR Joint Travel Regulation

KO Contracting Officer

LNSP Local National Screening Program

OCI George C. Marshall Central Conflict of Interest

OEM Original Equipment Manufacturer

OPD Outreach Programs Directorate

PII Personally Identifiable Information

PLTCE Partnership Language Training Center

PRS Performance Requirements Summary

PTZ Pan/Tilt/Zoom

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

RFP Request for Quotation

STRATCOM Director of Strategic Communications

TASS Trusted Associate Sponsorship System

TE Technical Exhibit

VTC Video-Teleconferencing

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Transportation Pick-Up/Drop off Schedules. The Contracting Officer’s Representative (COR) will provide the

Contractor a copy of a scheduled transportation pick-up/drop off schedule—a BPA Call—typically 48 hours for cars or

14 days for buses, prior to the actual pick-up or drop off. A new copy will be provided to the Contractor as changes to the schedule occur.

3.2 Installation Passes. The COR will provide the Contractor the forms required to request installation passes and assist in processing requests in accordance with Army Europe Regulation 190-16 and others as may be applicable. The COR will ensure issued Installation Passes are retrieved and returned to the issuing Installation Access Control Office (IACO) when the contractual relationship that served as the justification for the Installation Pass changes or is terminated.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish the personnel and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable. However, Contractor personnel performing work under this contract will initially be required to provide, for each contract employee, the documents listed in 1.7.3.8. in order to gain access to the installation. Contract personnel will need to possess and maintain an installation pass for entry into the facility.

4.3 Materials: Not Applicable

4.4 Equipment: The Contractor shall provide vehicles capable of transporting between 1-60 passangers with luggage, which at a minimum meet the standards required by Host Nation laws and regulations. Safety inspections shall be current and related documents shall be available for inspections by the COR. The Government reserves the right to periodically inspect Contractor vehicles, and if any vehicle is determined to be unsafe or unsatisfactory, to prohibit its use under this

Agreement until such unsafe or unsatisfactory conditions have been corrected. In such an event, the Contractor shall provide a replacement vehicle at no additional cost to the Government.

4.5 Personnel List. Not less than five (5) calendar days before services begin, the Contractor shall provide the COR a typed list of all personnel to perform services under this Agreement (DELIVERABLE 0013, Attachment

2_Deliverable Schedule). The Contractor shall provide a dated, revised personnel list to the COR as changes occur. The list may be in whatever format is most suited to the Contractor’s operations, but shall list each person in alphabetical order in the following manner: full name (last name, first name, and middle initial), country of citizenship, and identification document number/passport number.

4.6 Driver’s License/Professional Certifications and Insurance. The Contractor shall certify that all Contractor drivers have the correct insurance, licenses, and certifications for the type vehicles they are to operate. The Contractor shall maintain and, upon request by the COR, make available for viewing the driver’s insurance, licenses, and certifications for the type vehicles they are to operate (DELIVERABLE 0014, Attachment 2_Deliverable Schedule).

4.6.1 Vehicle Records. The Contractor shall maintain and, upon request by the COR, make available for viewing the following records:

4.6.1.1 Preventive maintenance records (DELIVERABLE 0015, Attachment 2_Deliverable

Schedule).

4.6.1.2 Proof that each vehicle has a valid Host Nation vehicle inspection (DELIVERABLE 0016, Attachment 2_Deliverable Schedule).

4.6.1.3 Repair records (DELIVERABLE 0017, Attachment 2_Deliverable Schedule).

4.6.2 Vehicle List. Not less than five (5) calendar days before services begin and as changes occur, the

Contractor shall provide the COR a list identifying all regular and replacement vehicles to be used under this

Agreement (DELIVERABLE 0018, Attachment 2_Deliverable Schedule). The Contractor shall provide a dated, revised vehicle list to the COR as changes occur. The list shall contain the following: manufacturer, model and year of manufacturer of each vehicle, rated passenger capacity, vehicle license plate number, and expiration date of Host Nation vehicle inspection. Only COR-approved vehicles shall be used in performing services described in this Agreement. The Contractor shall, at a mutually agreed time, allow the COR to inspect all vehicles on the vehicle list. The Government reserves the right to reject any vehicle that appears to be in an unsound condition.

4.7 Passenger Misbehavior. The Contractor shall report misbehavior in writing to the COR within 24 hours of the occurrence of the incident (DELIVERABLE 0019, Attachment 2_Deliverable Schedule). Attachment 4 shall be used to report the incident. All correspondence under this Agreement shall be submitted in English. German forms such as

Attachment 5 are provided as a courtesy for information purposes only.

4.7.1 In case of serious misbehavior such as assault, battery, fighting, or any situation that could result in the injury of any passenger or interfere with the safe operation of the vehicle, the driver shall stop the vehicle where legal and safe. The driver shall immediately contact the Contract Manager who shall notify the COR. If warranted, the driver shall call the police for assistance in restoring order.

4.7.2 In less serious cases of misconduct (such as passenger making excessive noise or standing in bus, etc.), the driver shall wait until order is restored before proceeding.

4.8 Accidents or Incidents. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR initial telephonic reports and following up with a written Accident or Incident Report.

4.8.1 Reportable Accident. A reportable accident is a vehicle-related event in which a Contractor’s vehicle with authorized passengers on board is the cause or focus and results in property damage. Examples of accidents include but are not limited to:

4.8.1.1 Collision with another vehicle, whether moving or stopped.

4.8.1.2 Hitting a pedestrian, cyclist, or animal.

4.8.1.3 Leaving the roadway and striking any object, and/or overturning.

4.8.1.4 Evasive driving or emergency actions that injure any passenger on board.

4.8.1.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

4.8.2 Reportable Incident. Any event that occurs during BPA Call transportation services that has an adverse effect on either the performance of this Agreement or passengers, such as:

4.8.2.1 Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.)

which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

4.8.2.2 Security problems (e.g. bus is being followed by suspicious vehicles; strangers approaching authorized passengers at pick up points; strangers questioning the driver or passengers about routes, times or passengers; bomb threat; circumstance that requires the driver to respond to a serious emergency during the bus run; etc.).

4.8.2.3 Passenger misbehavior with severe impact (e.g. weapons, knives, assault or battery, vandalism of the vehicle, etc.).

4.8.2.4 An individual health-related emergency requiring professional medical attention (e.g. epileptic seizure, etc.).

4.8.3 If an accident or incident occurs, the driver shall check each passenger for injuries and provide first aid and/or call for medical assistance within 5 minutes after the accident or incident. The driver shall subsequently notify the Contract Manager within 10 minutes of the accident or incident occurring or as otherwise practicable under the situation. The Contract Manager shall notify the COR within 5 minutes of the driver’s notification.

The Contractor shall provide telephonic updates to the COR at least every thirty (30) minutes thereafter until the accident scene is clear and services resume.

4.8.4 Response to a serious emergency during the BPA Call transportation service. In a serious emergency as identified below, the driver, unless he/she is incapacitated, shall immediately contact the Host Nation

Emergency Services and subsequently, as practicable under the situation, contact the Contract Manager who shall immediately contact the COR:

4.8.4.1 Hijacking of the vehicle or hostage-taking of passenger(s).

4.8.4.2 Gunfire directed at the vehicle or in its immediate vicinity.

4.8.4.3 Rocks, bottles, or other objects being thrown at the vehicle.

4.8.4.4 Person or persons, or other vehicle(s) surrounding the vehicle or impeding its movement.

4.8.4.4 Attempts to force the vehicle from the road or street.

4.8.4.5 Unauthorized person(s) board the vehicle and refuse to leave.

4.8.4.6. Assault by person(s) causing grievous harm or injury to vehicle passenger(s).

4.8.4.7. Major vehicle accident that seriously injures passenger(s) requiring immediate help from first-responders (police, medical, etc.).

4.8.4.8 Fire aboard the vehicle that causes evacuation of passenger(s).

4.8.5 In addition to the telephonic reporting required above, the Contractor shall submit to the COR a written

Accident Report or Incident Report by close of business the next duty day (DELIVERABLE 0020, Attachment 2_Deliverable Schedule). The written report shall include at a minimum:

4.8.5.1 The Agreement and Call number and the date and time of the accident or incident.

4.8.5.2 The location of the accident or incident.

4.8.5.3 The name of driver involved in the accident or incident.

4.8.5.4 The make, model, manufacturer year, and size of contractor vehicles involved in the accident.

4.8.5.5 The names of personnel and passengers involved in the accident or incident, plus the names of all passengers on board the vehicle when the accident/incident occurred.

4.8.5.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

4.8.5.7 A chronological narrative of the events leading up to the accident or incident.

4.8.5.8. Whether police were on the scene and any citations or finding made by the police concerning the accident.

4.8.5.9 Any recommendations or comments by the Contractor concerning the accident or incident.

4.8.6. The Government may also require follow-up reports on an as needed basis.

4.9. Severe Weather or Hazardous Driving Conditions. When informed by the COR of severe weather or hazardous driving conditions that result in cancellations or delays, the Contract Manager shall advise the COR of any specific conditions that may result a BPA Call change. The COR must approve any change to the BPA Call.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.0. Non-Personal Services Statement. Contractor employees performing services under this order shall be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management shall ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees shall perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any

Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States

Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The

Government will control access to the facility and will perform the inspection and acceptance of the completed work.

5.1 Transportation Services. The Contractor shall provide properly maintained vehicles and operate a vehicle operation in compliance with rules and regulations in compliance with German law. A reserve vehicle shall be accessible for immediate operation in the case of mechanical breakdowns or emergencies.

5.1.1 The Contractor shall provide transportation service in accordance with the following:

5.1.1.1 All vehicles shall have operational heating and air conditioning equipment.

5.1.1.2 All vehicles shall have a minimum of one (1) entrance/exit door on the curbside (right) of the bus.

5.1.2 Drivers:

5.1.2.1 The contractor is responsible for ensuring all employees possess all required licenses for operating equipment used in the execution of this contract.

5.1.2.2 The…