Attachment 1 - PWS.pdf

PERFORMANCE WORK STATEMENT

Student Transportation Services (STS) Daily

Commute / Special Needs / Curricular

PAC East District

Sasebo Naval Base (NB)

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

FOR

PAC East District, Sasebo NB Transportation Services

1. General Information and Scope of Work.

1.1 The Department of Defense Education Activity (DoDEA) is a Federally operated school system, responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 160 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico. DoDEA employs approximately 11,828 employees who serve more than 66,943 children of active-duty military and DoD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for postsecondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

1.2 The purpose of the contract is to provide student transportation services. Safety is the highest priority entrusted to the contractor under this contract. The contractor shall perform all services in a safe, prudent, and professional manner accepting full and sole responsibility for the prompt and proper delivery of services, while maintaining good order of passengers at all times. Transportation services for students must be completed in the safest and most efficient manner possible.

1.3 DoDEA Pacific East requires school bus driver services for Sure Start through grade 12 students authorized to utilize school bus transportation services to attend DoDEA Pacific East schools located within Sasebo NB, Japan. The contractor shall provide all personnel, supervision, services, supplies, and/or equipment necessary to perform student transportation services and other authorized individuals to and from their designated schools, to include services for Daily Commute, Special Needs, Special Needs Extended School Year, Curricular Study Trips, Co-Curricular and Far East Activities for DoDEA Pacific East schools located within Sasebo NB, Japan. Contracted services must comply with all of the DoDEA and Host Nation requirements for student transportation.

1.4 The military force structure may change to increase or decrease personnel, which in turn may increase or decrease ridership, routes, and bus commuting zones in schools within DoDEA.

2. Requirement (Objectives).

2.1 Objective 1. Student Transportation Services Program Management and Operations.

2.1.1 Task One Contract Management: The Contractor shall submit the following:

2.1.2 Personnel List: Not less than (NLT) 30 calendar days before service begin, the Contractor shall provide the Contracting Officer’s Representative (COR) a typed list of all personnel to perform services under this contract. The Contractor shall provide a dated, revised personnel list to the COR as changes occur.

The list may be whatever format is most suited to the Contractor’s operations but shall list each person in alphabetical order in the following manner: full name (last name, first name, middle initial), date of birth, job title (Driver, etc.), country of citizenship, and identification document number / passport number. Updated lists shall be submitted upon change in staff or as requested by the COR.

2.1.3 Student Ridership Count Report: The contractor shall provide counts of actual ridership on each route each day ensure accuracy regarding the number of students transported. The contractor shall submit the ridership report to the COR NLT the 20th of the month after the ridership count is taken (e.g., October ridership count will be due not later than Nov 20th). Ridership reports can be requested by the COR/Contracting Officer (KO) at any point during the School Year (SY) outside of the regularly established requirements. The Contractor shall submit written Student Ridership Count Reports to the COR on computer-generated forms provided by the COR.

2.1.4 Accident or Incident Reports: As required, the contractor shall report all incidents, injuries, and accidents to the COR within one (1) hour of any/all such events; A written report shall be submitted to the COR the next business day after the event occurrence.

2.1.5 Student Misbehavior Report (SMR): As required, the contractor shall provide a student misbehavior report shall be completed and handed in for a morning run be completed by the end of the business day and an afternoon run by 1000 the next business day.

2.1.6 Invoices: Invoices from the contractor to the US Government are due NLT the 15th of each month following services. E.g., a January invoice would be due NLT February 15th.

2.1.7 Training Memorandum: Before services begin, the Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session. The contractor shall provide a copy of the memorandum to the COR within five (5) business days of completion of training or before services begin, whichever date occurs first.

2.1.8 Fuel Consumption: The Contractor shall provide a monthly report to the STO in conjunction with the

COR that captures by school bus plate number the start and ending odometer reading, total number of miles, and fuel consumption. Fuel consumption shall be tracked by fuel key and logged by the driver after each refueling.

2.1.9 Quality Control Plan (QCP): The Contractor shall be responsible for internal quality control, and shall implement an effective, measured, and proactive Quality Control Plan (QCP) that continually enhances, not purely maintains, an advanced level of quality in service throughout the life of the contract. The QCP is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

2.1.9.1 The Contractor shall submit the QCP to the KO/COR for approval no later than 15 business days after the award date of the contract. The Contractor shall submit any changes to the approved QCP to the KO/COR for review and acceptance no later than five (5) business days after making the changes to the QCP.

2.1.9.2 The Contractor shall retain all its records of Contractor-generated quality control and performance requirements and its adherence to such requirements and shall make these records available to the US Government upon request during the contract period. The Contractor shall also give notice of transportation services not completed, in accordance with contract requirements and shall specify reason(s) for not completing work. The QCP is a living document and may be subject to change depending on the needs of the contract.

2.1.9.3 When the contract is revised, the KO may request the Contractor to provide an updated QCP to the KO for acceptance. The QCP shall address and include the following, as a minimum:

- How the Contractor will control quality of personnel and services.

- Definition of the roles and responsibilities of the Contractor’s operating personnel.

- How the contractor will implement daily transportation operations, process improvement changes, and correct any deficiencies.

- An inspection plan or checklist tailored to the specific buses that require cleaning and servicing under this contract. The inspection plan or checklist shall detail how services at the work site shall be inspected to ensure that the outcome of the work meets all the quality standards set forth in the

Contract and shall include, but is not limited to:

- Date inspection was performed

- Location of inspection

- Description of findings

- Description of action(s) taken if necessary

- Signature of inspector

- Date inspection completed

2.1.9.4 Detailed description of the training program is established to ensure that Contractor employees are capable of successfully accomplishing all work task(s) under this contract.

2.1.9.5 State how the Contractor will monitor deficiencies of work output in relation to the performance standards, methods of informing employees of deficiencies in their area(s) of responsibility, and a process to ensure that the deficiencies are corrected and do not reoccur.

2.1.10 Miscellaneous: The following additional reports/data shall be maintained by the contractor and available for inspection by the COR:

Commercial General Liability Insurance Vehicle Safety Inspection(s) Driver’s License(s) First Aid/CPR/AED Training Certificate(s) Annual and as Requested Criminal History Background Check Installation Records Check(s) Quality Control Plan

2.1.11 Task Two Route Establishment: The contractor shall provide bus services to students living in established commuting areas and outside of the established walking area. The Contractor shall collaborate with the US Government to develop bus schedules; routes and bus stops for approval by the Contracting Officer Representative (COR).

2.1.11.1 Route Establishment Standards:

The elapsed time between first pick up and school drop off shall not normally exceed 60 minutes.

Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

The contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

2.1.12 Task Three Short-Term & Long-Term Schedule Adjustments: The Contractor shall accommodate any short term and long term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

2.1.12.1 Short Term Adjustments Standards:

Unscheduled School Day Schedule Changes The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR.

If the US Government does not notify the Contractor prior to two (2) hours of the start of the run, the Contractor receives full consideration for the run.

2.1.12.2 Unscheduled School Day Cancellation

The US Government will notify the Contract Manager in the event there is an unexpected School Day Cancelation within six (6) hours of the start of the first run of the canceled school day.

2.1.12.2.1 If the US Government notifies the contractor 24 hours before the first run of the canceled school day, then the contractor will not charge the US Government for services not required.

2.1.12.2.2 If the US Government notifies the contractor at least six (6) hours, but not more than 24 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the run(s) not required.

2.1.12.2.3 If the US Government does not notify the contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.1.12.3 Long Term Adjustment Standards:

The contractor shall implement long term route schedule adjustments within five (5) business days of receipt of a route change request from the COR.

2.1.13 Task Four Passenger Identification: Drivers shall verify that only authorized persons are boarding the buses by checking student bus passes or the STO in conjunction with the COR-provided passenger lists. If a student does not present his/her pass and is not on the passenger list, the bus driver shall notify the Contract Manager who shall notify the STO in conjunction with the COR for instructions.

Drivers shall complete a Student Misbehavior Report (Technical Exhibit 2), and submit it to the STO in conjunction with the COR. A student misbehavior report shall be completed and handed in by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

2.1.13.1 Passenger Identification Standard:

If the student has a DoDEA issued bus pass for another route, then the student may ride the bus even if their name is not listed on the passenger list. The Driver shall notify the Contract Manager who will notify the STO in conjunction with the COR.

2.1.13.1.1 If the student does not have a DoDEA issued bus pass and is not on the passenger list, then the driver shall notify the Contract Manger who will request instructions from the STO in conjunction with the COR. The school bus driver shall annotate the name of any student not having a bus pass and immediately notify the Contract Manager who shall notify the STO, but at no time shall the driver deny a student from boarding a bus unless directed by the STO in conjunction with the COR.

2.1.13.1.2 Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, a military/ Host Nation policeman, a DoDEA Bus Security/Safety Attendant, and/or Safety Aide, or who has not been specifically authorized by the Contracting Officer or COR.

2.1.13.1.3 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will issue the adult a bus pass and will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run. The school bus driver shall confirm the adult’s authorization to ride on the bus route by checking the adult’s bus pass; no other identification document shall be accepted. When there is a question about the adult’s authorization to ride, the school bus driver shall seek guidance from the STO in conjunction with the COR (through the Contract Manager).

2.1.13.1.4 Drivers shall confirm the adult’s authorization to ride on the bus route by checking the adult’s DoDEA issued bus pass. No other identification document shall be accepted. If an adult tries to board a bus without a DoDEA issued bus pass or an expired pass, then the driver shall notify the Security/Safety Attendant or Safety Aide as applicable, and the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call Host Nation police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.2 Objective 2. Daily Commute (DC) Student Transportation. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.2.1 Task One Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The driver shall receive the child at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR.

2.2.1.1 Commuting Runs:

2.2.1.1.1 Morning (AM) commuting run will consist of picking up student passengers at their assigned school bus stops both on-base and off-base and then transporting them along the designated school bus routes to the respective school’s bus loading/unloading zone where the students will exit the school bus.

2.2.1.1.2 Midday (MD) commuting runs will consist of picking up students at each respective school’s bus loading/unloading zone where students will enter the school bus and transporting them along the designated school bus route back to their assigned school bus stops both on-base and off-base where students will exit the school bus.

2.2.1.1.3 Afternoon (PM) commuting runs will consist of picking up students at each respective school’s bus loading/unloading zone where students will enter the school bus and transporting them along the designated school bus route back to their assigned school bus stops both on-base and off-base where the students will exit the school bus.

2.2.1.2 Safety Attendant/Safety Aide:

The bus driver shall work closely with the Safety Attendant and/or Safety Aide assigned to the specific bus route and monitor student behavior on the bus and prepare the Student Misbehavior Report (SMR). If no Safety Attendant/Aides are assigned, the driver shall assume the below responsibilities:

2.2.1.2.1 Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or required under Host Nation law.

2.2.1.2.2 Ensure students remain seated with securely fastened seat belts, CSRS (if applicable), or wheelchair-occupant restraint system when required.

2.2.1.2.3 Communicate with passengers to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation. Passenger behavior that requires corrective action shall be identified on a School Bus Misbehavior Report and provided to the COR/STO

2.2.1.2.4 Ensure students disembark the vehicle at their proper stops and ensure there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone. During the daily commute runs, do not release certain younger students (as identified by the STO in conjunction with the COR, e.g., Sure Start and Kindergarten) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop within 5 minutes of the vehicle’s arrival or scheduled arrival, whichever is later the bus driver will notify the contract manager who shall notify the COR for instructions. The bus driver will wait for a response from the contract manager before continuing the bus route.

2.2.1.2.5 Use English with positive words and a respectful tone when speaking to students.

2.2.1.2.6 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.2.1.2.7 Correct observed unsafe actions by students, especially to prevent an accident or injury, to restore good order and discipline when unruly student behavior interferes with the driver's ability to operate the bus safely. In such cases, the safety attendant/safety aide may assist the driver in preparing the School Bus Student Misbehavior Report.

2.2.1.3 Zero Tolerance Weapons Policy:

Weapons are items carried, presented, or used in the presence of another person in a manner likely to make a reasonable person fear for their safety. Contractor personnel shall not carry and/or possess weapons of any type while performing duties on or off any installation.

2.2.1.4 Student Transportation Standards:

The contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run. The contractor will provide communication devices for the drivers.

2.2.1.4.1 Daily commute buses must arrive at applicable loading/unloading zones a minimum of five (5) minutes prior to the start of school, but no earlier than twenty (20) minutes.

2.2.1.4.2 Midday and PM route buses shall be in place to pick up students ten (10) minutes prior to the last bell time at the end of the school day.

2.2.1.4.3 Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor -shall -immediately notify the COR of the vehicle status, whenever such a delay occurs the contractor shall correct the problem within sixty (60) minutes of notification at no additional cost to the US Government.

2.2.1.4.4 Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

2.2.1.4.5 Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.2.1.4.6 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.2.1.4.7 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

2.2.1.4.8 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.2.1.4.9 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location.

If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.2.1.4.10 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.2.1.4.11 Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the STO, COR or through the Contract Manager no later than the next business day.

2.2.1.5 Student Transportation Inbound Standards:

At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the STO in conjunction with the COR for instructions.

2.2.1.6 Student Transportation Outbound Standards:

Students shall not be unloaded at school before the scheduled time unless approved by the COR.

The Driver shall release certain younger students identified by the STO in conjunction with the COR (e.g., Special Needs, Sure Start and Kindergarten) only when a parent or designated person is present.

If this person is not present at the designated stop within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later), the driver shall immediately notify the Contract Manager who shall then contact the STO in conjunction with the COR for instructions. The driver shall then take the passenger(s) to the location specified by the STO in conjunction with the COR.

2.2.2 Task Two Safety Procedures: Safety Attendant/Safety Aides for runs may be designated by the

COR to assist small students in entering and exiting the vehicle and riding safely. In the absence of a Safety Attendant/Aide, the driver shall assume the following responsibilities:

2.2.2.1 Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or required under Host Nation law.

2.2.2.2 Ensure students remain seated with securely fastened seat belts, CSRS (if applicable).

2.2.2.3 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.3 Objective 3. Scheduled Curricular, Co-Curricular, Long-Haul, and Far East Transportation Requirements.

2.3.1 Task One Scheduled Curricular: Curricular travel is transportation provided in support of the Darby

ES, Sasebo ES, and E.J. King HS curriculum. Destinations include but are not limited to museums, parks, factories, and historical sites that are normally within 100 kilometers of the installation.

Departure and return times are normally the same day between 0800 and 1430 hours. Curricular Runs are requested by the STO and paid with the Curricular CLIN.

The Contractor shall perform co-curricular school bus transportation services for any twenty-four (24) hour period, including Saturday, Sunday, and U.S. and Japanese holidays except for the New Year’s holiday 1 & 2 January. The Contractor shall follow the most direct route to the destination.

2.3.2 Task Two Scheduled Co-Curricular:

Co-curricular transportation provided for authorized E.J. King HS Athletic and Far East programs.

Destinations include but are not limited to Camp Zama, Yokosuka Navy Base, Yokota AB and MCAS Iwakuni, Practice Facilities and local Host Nation Schools in the Sasebo area. Departure times and return times are normally the same day between 0500 and 2300 hours. Destinations outside of the Sasebo NB area may return the following day (see Long-Haul Overnight Transportation Service). The contractor shall follow Host Nation Laws regarding the number of drivers per bus and shall not exceed two (2) buses per trip or two (2) drivers per bus.

2.3.3 Task Three Overnight Long Haul / Far East Requirements: Long-Haul Transportation Service provides transportation in support of E.J. King HS Athletic and Far East programs. Destinations include but are not limited to Camp Zama, Yokosuka NB, MCAS Iwakuni and Yokota AB, Practice Facilities, and local Host Nation Schools in the Sasebo NB area. Departure times are return times are normally between 0500 and 2300 hours. This service normally departs the installation on a Thursday and returns on a Sunday. The contractor shall follow Host Nation Laws regarding the number of drivers per bus.

This typically does not exceed two (2) buses per trip with two (2) drivers per bus. Long-Haul runs are charged to Long-Haul CLIN.

2.3.3.1 Curricular, Co-Curricular, Overnight Long Haul / Far East Requirement Standards:

2.3.3.1.1 The Contractor shall return a completed trip request for Curricular/Co-Curricular transportation services to the STO in conjunction with the COR within two (2) days after completion of services.

2.3.3.1.2 The Contractor shall use the daily commute school bus drivers when they are not performing daily commuting service to fulfill Curricular/Co-Curricular and Long-Haul Overnight Transportation services.

2.3.3.1.3 The contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run. The contractor will provide communication devices for the drivers.

2.3.3.1.4 Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the US Government.

2.3.3.1.5 Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

2.3.3.1.6 Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.3.3.1.7 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.3.3.1.8 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

2.3.3.1.9 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.3.3.1.10 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.3.3.1.11 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.3.3.1.12 Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR the next business day.

2.4 Objective 4. Special Needs Transportation (SPED)/Extended School Year (ESY) Requirements.

Transport special needs students and other authorized individuals to and from their designated schools and assigned vehicle stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner. The contractor may utilize double runs as the schedule permits to minimize cost to the US Government.

2.4.1 Task One Special Needs (SPED) Transportation Services: Provide daily curb-to-curb service on normal school days for special needs students. The driver of special needs shall:

2.4.1.1 Ensure all routes are performed as described in the route sheet.

2.4.1.2 Not depart any authorized scheduled stop before the route sheet departure time and shall arrive at each school before the school’s start and end time. Vehicles must arrive at school at the specified time as directed by the COR.

2.4.1.3 Ensure passengers are picked-up and discharged at their designated stop locations.

2.4.1.4 In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized scheduled stop unless otherwise authorized in writing by the COR or KO.

2.4.1.5 When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the COR for instructions. The driver shall take the passenger(s) to the location specified by the

COR.

2.4.2 Task Two Safety Procedures: Safety Attendant/Safety Aides for runs may be designated by the COR to assist small students in entering and exiting the vehicle and riding safely. In the absence of a Safety Attendant/Aide, the driver shall assume the following responsibilities:

2.4.2.1 Shall be CPR/AED and First Aid Certified for the age group of the students they are transporting.

2.4.2.2 Assist passengers requiring assistance in boarding and disembarking of vehicles.

2.4.2.3 Adhere to the procedures for passenger boarding, use of safety belts, special passenger seating, and safe vehicle operation. Install and/or secure the contractor provided Child Safety Restraint System (CSRS) and wheelchairs in accordance with the manufacturers stipulated procedures on vehicles transporting Pre-K and/or students requiring special transportation.

(Note: CSRS includes car/booster seats and harnesses). DoDEA requires seat belts on all Special Needs vehicles.

2.4.3 Task Three Extended School Year Transportation Services (ESY):

The ESY program supports identified students requiring additional educational services. This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY transportation will not be scheduled.

2.4.3.1 When required, the Contractor shall provide school bus driver(s) to transport ESY students for approximately six (6) weeks starting mid-June until the end of July of each year. Currently, the service required is one (1) school bus route per day between 0700 and 1200 hours. The STO in conjunction with the COR will notify the Contractor forty-five (45) days in advance of scheduling the ESY transportation service.

When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the COR for instructions. The driver shall take the passenger(s) to the location specified by the COR.

3. Government-Furnished Resources. As necessary to Transportation Requirements

3.1 Contractor personnel performing duties may be provided US Government furnished resources as necessary for usage during the performance of this contract.

3.1.1 The contractor shall acknowledge receipt of all furnished resources and manage a master list showing the disposition, version, and status of the items held. The contractor shall notify the COR of any discrepancies, concerns, or risks they identify related to the receipt, disposition, version, and status of the items held.

3.1.2 US Government furnished information (GFI) will be provided via US Government systems as necessary. US Government personnel will maintain control of data flow.

3.1.3 The contractor will coordinate and provide notifications for facilities maintenance and incidents to

COR.

3.1.4 The US Government will provide the contractor sufficient workspaces within the following US

Government furnished facilities for use as necessary:

3.1.4.1 Utilities: The US Government will provide the contractor all required utilities while working from one of the identified US Government’s furnished facilities.

3.1.4.2 Equipment: The US Government will provide the contractor the following equipment to use in the execution of this contract:

3.1.4.2.1 Workstation w/chair

3.1.4.2.2 Printer (Shared)

3.1.4.2.3 Copy Machine (Shared)

3.1.5 Computers and Internet Agreement. Contractor employees with access to US Government computers are required to sign DoDEA Form 6600.1-F1; DoDEA Computer and Internet Access Agreement for Employees, Contractors, and Volunteers; and apply for a Computer Access Card (CAC) prior to gaining access to DoDEA’s information technology resources within five (5) days of contract award. No user’s account will be assigned to a Contractor unless DoDEA Form 6600.1- F1 has been signed and is on file. A record of the signed agreement shall be maintained by the Contractor and a copy shall be provided to the COR.

3.1.6 US Government phone lines will be provided. This service will be provided free of charge for communication between the Contractor on-site representative’s office and the COR. The Contractor shall be responsible to pay for any expenses involving a commercial telephone line.

3.1.7 School Buses: The US Government will make available the following school buses needed to fulfill the school bus driver transportation services described in this PWS.

School Bus Type Quantity

Micro-bus 10

Daily commute (44-53 passenger) 9

Tour Bus (44 passenger) 1

3.1.7.1 In the event of removal of any school bus from service or additional school bus added, the US

Government will provide a new list of school buses and plate numbers. If the quantity of school buses increases, the Contracting Officer (KO) may require the Contractor to provide additional school bus drivers.

3.1.7.2 The US Government will provide a parking facility where the school buses shall be kept and parked. The Contractor shall be responsible for safeguarding all school buses provided for Contractor use. At the close of each work period all gates to the parking facility shall be secured.

4. Constraints. This section includes the parameters under which the Contractor must perform duties of the PWS.

4.1 Security

4.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel.

Installation access requirements may change without notice based on various threat based scenarios as dictated by the installation commander. The COR, in concert with the DoDEA-E District Force Protection Officer, will advise the contractor of any noted access changes.

4.1.1.1 The local supporting military installation will issue all required installation passes to

Contractor employees at no cost to the Contractor. To be eligible to perform work under this contract, the Contractor shall meet all applicable installation access requirements specific to each installation. The STO in conjunction with the COR will provide the Contractor copies of the installation access forms. Installation passes shall be always in the employee’s possession while on a military installation. The Contractor shall return installation passes to the appropriate office within one (1) business day upon termination of an employee or completion of this contract.

4.1.2 Security/Force Protection Conditions.

4.1.2.1 In the event security threats increase, the US Government may require:

4.1.2.1.1 The Contractor to implement alternate routes or schedules.

4.1.2.1.2 Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host Nation security personnel.

4.1.2.1.3 The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the US Government.

4.1.2.1.4 The Contractor to perform security inspections as directed by the US Government.

4.1.3 Vehicle Security Inspections. The Contractor shall have a procedure to conduct and document daily vehicle security inspections prior to performing services. The Contractor shall utilize the School Transportation Security Checklist (Technical Exhibit 1). The Contractor shall maintain records of daily vehicle security inspections for one (1) year.

4.1.3.1 The daily security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the driver shall not touch anything but shall evacuate the area around the vehicle and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the Host Nation Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

4.1.3.2 In the event a Security Attendant is assigned to the bus route, the driver and the Security

Attendant shall conduct the security inspection.

4.1.3.3 When the route sheet has identified an off-post location for inspecting the bus, the Contractor shall ensure the bus is at the inspection location at the time prescribed on the route sheet to allow the Security Attendant to inspect the bus.

4.1.3.4 If alerted to a security concern/incident by the Security Attendant, the driver shall adhere to their directions.

4.1.4 Contractor Vehicles on US Government Installations.

4.1.4.1 Parking of Contractor privately owned vehicles on US Government Installations is subject to approval of the Installation Commander.

4.1.4.2 The US Government assumes no liability for damage or loss of parked property under this contract.

4.1.5 Posting and Display of Route Number Signs on Daily Commute Runs. When in use on a

DoDEA run

4.1.5.1 Drivers shall post/display route number signs in the vehicle's windows for daily commute runs only after the Safety/Security Attendant has completed the pre-run security inspection of the vehicle at the inspection point. When no Safety/Security Attendant is assigned to a daily commute run, the driver shall post the route number sign in the vehicle's windows only after completing the driver conducted pre-run safety and security inspection(s) of the vehicle.

4.1.5.2 Security of Route Signs and School Transportation Documents. When not in use on a

DoDEA run:

4.1.5.2.1 The driver shall remove the route signs and school transportation documents (e.g., route sheet, route numbers, student passengers list, safety/security inspection checklist, etc.), and store them in a secure location.

4.1.5.2.2 If the vehicle is parked in a secured parking area (e.g., Contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.), the Contractor shall ensure the protection of school transportation documents.

4.1.6 Communications Capabilities. Drivers shall meet the following communications standards:

4.1.6.1 The Contractor shall equip driver with the capability for reliable, mobile, two-way, intelligible voice communications between the contractor’s local site-level supervisor and other contractor and designated DoDEA officials as deemed required.

4.1.6.2 The equipment should be self-contained, portable, self-powered and requiring no external connection to vehicles so that it can be used by drivers and applicable on any route or run.

4.1.6.3 The Contractor shall be fully responsible for implementing, operating, maintaining, testing and sustaining communications capabilities, including provision of all equipment and service carriers.

4.1.6.4 The Contractor shall ensure that communications capability is always available and reliable so that when called upon under all circumstances the capability can and will deliver. In that regard, the Contractor shall schedule and conduct regular, periodic tests of communications capabilities sufficient to support confidence that the capabilities are functioning in good order and report the results, to include any identified dead zones, to the COR. The report shall include corrective measures taken by the Contractor when deficiencies are discovered. In addition, the COR may, at her/his discretion, order reliability tests at any time to the extent s/he deems necessary.

4.1.7 Safety and Security Training.

4.1.7.1 The primary and alternate Contract Manager shall attend an annual US Government-sponsored

Safety and Security Training Session. Sessions are normally held June to August as coordinated with the COR. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

4.1.7.2 Prior to start of the initial contract school year, the bus Contractor shall annually provide dispatchers, drivers, and replacement drivers seven (7) hours safety and security training covering the topics presented in the annual safety and security training session.

4.1.7.3 As a part of the seven hours safety and security training, a security contractor shall provide the following training courses to identified bus Contractor personnel either in conjunction with the annual bus Contractor training session or during separate session(s):

4.1.7.3.1 Training session will be completed prior to the beginning of each school year to cover force protection, accident/incidents, student management, use of child safety seats, handling students with disabilities, safety procedures, loading zone familiarization and operations, emergency evacuations / reporting procedures, safe havens, safety precautions at loading zone and bus stops. The contractor is responsible for training new employees hired after the annual training is completed.

4.1.7.3.2 Contractor trainer(s) shall attend the initial three-hour security/force protection training course security training course covering the Security/Force Protection Module. For new drivers and replacement drivers that are employed after the conduct of the security contractor’s training, the bus Contractor trainer shall provide interim security/force protection training presented in the security contractor’s training session until a security contractor is scheduled during the school year to conduct the formal training and must successfully complete an end-of-course examination.

4.1.7.3.3 The Contractor shall also provide the Safety and Security Training to new drivers and replacement drivers that are employed after the conduct of the Contractor’s Safety and Security Training Session. The Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session. The contractor shall provide a copy of the attendance record to the COR upon completion of training.

4.1.7.4 A one (1) hour refresher training session safety and security training session will be conducted during the month of January to refresh contract employees of safety and security procedures.

4.2 Safety

4.2.1 Danger Zone - the area around a vehicle at a stop where most student injuries occur. It is an area

1.83 meters (6 feet) to both sides and rear of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the vehicle and at the right rear. The below schematics also depict the prohibited seats for students, denoted with an X, and the restricted seats, denoted with an O, which can only be used with manufacturer-approved seat belts, if so equipped.

4.2.2 Buses.

4.2.3 Vans, Sedans, and Station Wagons.

4.2.4 At Bus Stops and Loading/Unloading Zones. Before entering or leaving any bus stop or loading/unloading zone, the driver shall ensure that all students are completely clear of the Danger Zone as defined above.

4.2.5 Entering a Stop. Drivers shall enter each stop cautiously. If actions of students waiting at the stop are unruly or unsafe, the driver shall either enter the stop very slowly, motioning students to move back safely away from the vehicle, or, traffic and road conditions permitting, stop the vehicle before entering the bus stop and wait for student behavior to become safe before moving into the stop.

4.2.6 Loading/Unloading at a Stop. Drivers/Safety Aides shall open the forward curbside passenger door only after the vehicle has come to a complete stop.

4.2.7 Unloading at a Bus Stop or School Unloading Zone. Drivers shall exercise due caution that all passengers are cleared from the Danger Zone before placing the vehicle in motion. Drivers shall discourage students from crossing the street directly in front of or behind the vehicle.

4.2.8 Departing a Bus Stop or School Loading/Unloading Zone. Drivers shall check all mirrors to ensure no student remains in the Danger Zone before closing the passenger door. Drivers shall

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U S ensure that all passengers are seated and secured in seat belts if equipped and child safety restraint system devices (if applicable), all doors are securely closed, and make a visual safety check around the vehicle for pedestrians and vehicular traffic before placing the vehicle in motion.

4.2.9 Additional Considerations at School Loading/Unloading Zones. For added safety precautions with respect to student pedestrians, etc., drivers shall adhere to the established school loading/unloading zone vehicle traffic flow pattern and shall not pass any vehicle that is already in the loading/unloading zone unless directed by the COR or the vehicle is inoperable. When picking up students at school, drivers shall not place the vehicle into motion until released by the school loading zone supervisor or the COR.

4.2.10 Driver’s Presence. When passengers are boarding, drivers shall be in their vehicles or assisting students to board. Drivers shall not leave their vehicles when passengers are on board, except in cases of emergencies. When it is necessary for drivers to leave their seat or leave the vehicle while passengers are on board, reasonable safety precautions such as applying the emergency brake, shutting the engine off, and removing the ignition key shall be taken before leaving the seat or the vehicle.

3.3 Vehicles.

3.3.1 The Contractor shall be responsible for maintaining the cleanliness of the interior and exterior of all

US Government provided school buses. Exterior cleaning will consist of a general washing, to include waxing, once every six (6) months. Interior cleaning shall consist of removal of trash, sweeping and mopping floors, and cleaning of windows surfaces. The Contractor shall clean passenger seats when required to preclude soiling of passenger clothing and shall clean all body-fluid spills using the appropriate protective gear.

3.3.2 The Contractor has the authority to use the US Government operated and provided wash system and associated cleaning equipment located on Sasebo NB.

3.3.3 Smoking on US Government provided school buses is prohibited.

3.3.4 The Contractor shall maintain the interior passenger compartment at a temperature of 18-30 degrees Celsius (65-85 Fahrenheit) for the entire passenger compartment, regardless of weather conditions, from the time of pickup of the first passenger until discharge of the last passenger using heating, ventilation, or air-conditioning. Consideration will be given when the school bus is waiting at the school loading zone with the motor turned off, if required by Host Nation law

3.4 Contractor Personnel must meet the requirements set forth in this PWS to ensure a safe and efficient manner for transporting DoDEA students.

3.4.1 Safety…