Attachment 1 PWS and Equipment List ASRS Maintenance.docx

PERFORMANCE WORK STATEMENT (PWS) FOR

PREVENTIVE AND CORRECTIVE MAINTENANCE ON

AUTOMATED STORAGE AND RETRIEVAL SYSTEM (ASRS) EQUIPMENT AT

DEFENSE LOGISTICS AGENCY (DLA) MARITIME PORTSMOUTH PORTSMOUTH NAVAL SHIPYARD, KITTERY, ME

SCOPE OF WORK. The DLA Maritime Portsmouth is in possession of industrial automated material management storage and retrieval equipment for which maintenance services are required to ensure operational availability. The maintenance services shall include two types of service: Preventive Maintenance (PM) scheduled and on call Corrective Maintenance (CM) unscheduled. The following table identifies the DLA Maritime Portsmouth equipment that requires maintenance services:

Supac Mini-Load Serial Number NC2-866

1st Floor

Eaton Kenway Pallet Stacker with front end conveyor

1st Floor

Kardex Shuttle

XT700

2 each

Building 178

2nd Floor

2nd Floor

Paternoster Vertical Carousel 4100 series

1st Floor

Remstar Model #SYS-115-1131-02 Serial # 98.0057790/01

1 each Building 153 6th Floor in DLA Office

Paternoster Model # 4100 Series Serial # 20141844

1 each

Building 170A 2nd Floor

Paternoster Model # 4100 Series Serial # 20141830

1 each

Building 153 1st Floor, OPW work area

Paternoster Model # 4100 Series Serial # G0022006

1 each

Building 76 1st Floor

Kardex Remstar Model VLM Serial # 14007261/001

1 each

Building 153 Shipping Office

Kardex Remstar Shuttle XP700

4 each

Building 96

HanTek Lumber Stacker Serial # 181902031-L

1 each

Building 170B

HanTex Sheet Metal Stacker Serial # E181902031-M

1 each

Building 170B

HanTek Pallet Stacker Serial # E181902031-P

1 each

Building 170B

The DLA Maritime Portsmouth equipment maintenance requirements are subject to change by the Government when equipment addition(s) and/or deletion(s) are required due to equipment disposal or replacement.

GENERAL. The Contractor shall provide all labor, equipment, tools, materials, replacement parts, and supervision necessary to perform maintenance services on the Government owned automated storage and retrieval equipment located at DLA Maritime Portsmouth that resides on the Portsmouth Naval Shipyard, Kittery, ME complete and in accordance with (IAW) the terms and conditions specified herein. All references in this PWS to “Contractor personnel” include both Contractor employees and subcontractors.

This is a non-personal services contract to provide Preventive and Corrective Maintenance Support Services on Automated Storage and Retrieval System (ASRS) Equipment at DLA Maritime Portsmouth, Portsmouth Naval Shipyard, Kittery, ME. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction which will assist the Contractor in accomplishing the PWS; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the PWS.

PERIOD OF PERFORMANCE. Maintenance services shall be performed during the base year period and option year periods (if exercised) as shown in the contract.

1.0 PREVENTIVE MAINTENANCE (PM) (Scheduled)

1.1 This maintenance service includes the care and servicing by Contractor personnel for the purpose of maintaining equipment in satisfactory operating condition in accordance with manufacturer’s recommended preventive maintenance tasks. PM services shall include, but are not limited to overall inspection of SRM to include all components, lubrication of fittings and/or carriages, optical assessments, lightness check on chain drive, overall cleaning of photo cells, check brakes of different systems, and system adjustments. The Contractor shall perform preventive maintenance services as recommended in the manufacturer’s maintenance manual. The Government will provide available maintenance manuals; however, if the Government does not have the maintenance manual, the Contractor shall be responsible for obtaining the manual. All replacement parts, materials, environmental compliance, and Contractor personnel transportation used for preventive maintenance services shall be included in the contract unit price for preventive maintenance service.

1.2 Based on the PM schedule requirements identified in the Scheduled of Supplies/Services, the Contractor shall establish a PM schedule. Within 7 calendar days after the date of contract award, the Contractor shall submit the PM schedule to the Government Point of Contact (POC). The Government will accept or propose an alternate PM schedule within 5 calendar days.

1.3 All repairs required as a result of preventive maintenance inspection, except as noted below, shall be accomplished under Corrective Maintenance, with the approval of the Government POC.

2.0 CORRECTIVE MAINTENANCE (CM) (Unscheduled)

2.1 This maintenance service includes all actions to diagnose equipment malfunctions and restore the equipment to normal operating condition. The Government POC will advise the Contractor POC of the suspected problem and request an evaluation. The Contractor will inspect the equipment, advise the Government POC of the problem and provide a cost estimate as soon as possible when major repairs exceed $2500.00. The Contractor will begin repairs only after approval by the Government POC. If repairs are more extensive, or cost more than originally estimated, or are determined to exceed 70 percent of the value of a new and identical item of equipment, the Contractor will obtain the approval of the Government POC before continuing work.

2.2 The Contractor shall provide the Government POC a point of contact and cell phone number to receive and respond to CM service requests. The Contractor shall ensure that this cell phone number is monitored to guarantee prompt response to CM service requests.

2.3 For repair actions estimated to cost $2500.00 or less, the Contractor is authorized to make any repairs when the total to be invoiced to the Government for all repairs of a piece of equipment is $2500.00 or less.

2.4 Travel costs. The Government will reimburse the Contractor for actual travel costs incurred as a result of Corrective Maintenance and as allowed under FAR Part 31.205-46, Travel Costs.

2.5 While performing Corrective Maintenance on ASRS Equipment at DLA Maritime Portsmouth, onsite contractor service technicians may have to contact Remote Resources (offsite service technicians, engineers, or subject matter experts) to obtain technical information or direction required to complete the repair in a timely and cost- efficient manner. These Remote Resources may be either contractor employees or non-contractor employees (i.e., employees of subcontractors). The contractor will be reimbursed for use of Remote Resources during Corrective Maintenance, as follows:

a) For Remote Resources that are contractor employees, the contractor may include the time for offsite technicians along with the time for onsite technicians when invoicing under line item 0004. The time charged to the Government for offsite technicians shall be included on Service Reports along with the time charged to the Government for onsite technicians.

b) For Remote Resources that are not contractor employees (i.e., subcontractors), the contractor may be reimbursed for any amounts charged by the subcontractor under line item 0005. When submitting an invoice for reimbursement under this line item, the contractor shall include a copy of invoices received from subcontractors for these charges.

3.0 MAINTENANCE PERFORMANCE SCHEDULE

3.1 Preventive maintenance services shall be completed within 5 calendar days of scheduled service, unless otherwise approved by the Government POC.

3.2 Corrective maintenance services shall be responded to on site by Contractor personnel within 12 to 24 hours after verbal notification by the Government POC. Upon arrival on site, Contractor personnel shall report to the Government POC or designated Government representative. The Contractor shall continue corrective maintenance services until such time as the automated storage and retrieval equipment is returned to full operational capability or as otherwise instructed by the Government POC or designated Government representative.

4.0 REPLACEMENT PARTS/PRODUCTS

4.1 The Contractor shall use only new parts, or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to the specification of the original equipment. The Government has an inventory of replacement parts for the Dematic equipment. The Contractor shall, prior to purchasing a replacement part for the Dematic equipment, contact the Government POC to see if the part is available from the Government-owned parts inventory. If the part is available, the Government will provide the part to the Contractor who shall use that part to perform corrective maintenance. The invoice and work order shall indicate if a “like new” part has been installed or used in the repair of the equipment.

4.2 Parts used for PM shall not be invoiced separately but shall be included as part of the PM price.

4.3 Replacement parts required in the performance of CM shall be invoiced to the Government in accordance with the terms and conditions of this contract (FAR 52.212-4 Alternate I).

4.4 Equipment lubricants and oils used in the performance of this contract shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications.

4.5 The Contractor is responsible for obtaining equipment maintenance service manuals that are not available from the Government.

5.0 MAINTENANCE SERVICE DOCUMENTATION. The Contractor shall provide the Government POC a maintenance service document for all PM and CM services provided. Each maintenance service document shall contain the information listed below, as applicable to PM or CM services, and shall be submitted within 5 working days after completion of the maintenance services.

1. Date and time of service call notification and arrival at Government location

2. Manufacturer, model, serial number, and location of the equipment involved

3. For PM, the labor hours spent, and tasks performed

4. For CM, labor hours and associated labor rates worked

5. For PM and CM, all replacement parts used by part number, part name, quantity and cost per unit which shall supported by actual supplier invoices, published price lists and/or proof of payment

6. Description of malfunction and work/service performed, and corrective action taken if action is a repair

7. Legibly printed name of Contractor personnel who accomplished work

6.0 CONTRACTOR PERSONNEL

6.1 Contractor personnel shall wear required Government furnished badge and be easily recognized. This may be accomplished by Contractor personnel wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and employee’s name.

6.2 Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on the Portsmouth Naval Shipyard.

6.3 The Contractor shall assure that Contractor personnel completely understand the requirements of this Performance Work Statement. All Contractor service technicians must have sound mechanical aptitude and ability; must understand machinery, both mechanical and electrical; must have the ability to understand and comprehend technical manuals, drawings, diagrams, and any other technical data supplied by various manufacturers. All Contractor service technicians must have working knowledge of diagnosis and repair for the types of equipment included in this PWS and be capable of diagnosis and repair.

7.0 QUALITY CONTROL PLAN

7.1 The Contractor shall establish and maintain a complete Commercial Quality Control Plan to ensure the requirements of the contract are provided as specified.

7.2 The plan shall include an inspection system covering both preventative and corrective maintenance repairs required by this contract. The plan must ensure that quality service levels are maintained throughout contract performance.

7.3 The Contractor shall maintain records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the PWS, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

8.0 QUALITY ASSURANCE

8.1 The Government POC is responsible for performing Government quality assurance functions for all services and supplies furnished under this contract. Contractor performance is subject to review by the Government POC and KO. Upon contract award, the identity of the Government POC will be promptly furnished to the Contractor.

8.2 The Government POC will advise the Contractor in writing when discrepancies occur and will request corrective action. The Government POC will make annotation of the discrepancy; the date and time the deficiency was noted and will request the Contractor (or authorized representative) initial the entry.

ATTACHMENT 1 TO SP3300-24-Q-0057

9.0 MAINTENANCE SUPPORT HOURS

9.1 The Contractor shall provide preventive maintenance (PM) support services Monday through Friday between the hours of 0700 and 1530, excluding federal holidays. The Government observes the following federal holidays:

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform PM services on these days. Also, in the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor-scheduled PM service date, the Government POC will advise the Contractor on whether PM services should be performed for that day or services should be rescheduled.

9.2 The Contractor shall provide corrective maintenance (CM) support services Sunday through Saturday, including federal holidays, between the hours of 0700 and 2400.

10.0 ENVIRONMENTAL COMPLIANCE

10.1 The Contractor shall comply with all Federal, State and Local regulations as well as DLA and Host installation rules and policies regarding the use, storage, transport and disposal of hazardous materials and wastes.

10.2 Hazardous work processes and hazardous materials utilized or generated in the performance of this contract shall be controlled and disposed of by the Contractor in a manner that is safe IAW the appropriate local, state and US Government laws and directives established for the control of those processes and materials.

10.3 The Contractor shall provide for clean-up of all hazardous and non-hazardous spills when they may occur in, around, or as a result of the Contractor’s operation. The Contractor shall also provide for transportation and disposal off the facility of all hazardous and non-hazardous waste products generated in the performance of this contract. The Contractor shall immediately notify the Government POC of any hazardous waste spills.

11.0 SECURITY REQUIREMENTS

11.1 The Contractor or authorized representative shall submit to the Government POC a roster identifying all Contractor personnel who will be performing under this contract and require access to the equipment for which maintenance services are required. The roster shall contain the following information about each individual. An updated roster and individual information shall be provided to the Government POC when any Contractor personnel changes occur.

(1) Name (last, first, middle initial), aliases

(2) Status (type of employment)

(3) Name of company

(4) Office Phone

(5) Home address

(6) Date of birth

(7) Weight, height, color hair and eyes

(8) Length of anticipated employment

11.2 The roster shall be furnished to the Government POC within 5 calendar days after the date of contract award. When any Contractor personnel changes occur, the Contractor shall provide an updated roster and individual information to the Government POC within 5 calendar days. The prompt submission of this information will keep to a minimum any delay and inconvenience to the Contractor and Contractor personnel in performance of the contract. The information will be used for accomplishment of the DLA Form 1486, Application for Civilian Identification, and Electronic Access Card, completed by the DLA Maritime Portsmouth Site Security Officer.

11.3 Contractor personnel must bring personal identification and all completed forms to the Site Security Officer for badge photograph and identification when notified by the Government POC.

11.4 The Contractor and Contractor personnel shall comply with all security requirements imposed by the installation commander at all times while on the installation. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be restricted entry to the base. The Contractor is responsible for ensuring the badges are returned within three calendar days of employee termination or contract completion.

11.5 The Contractor shall prohibit the use of Government issued keys or Electronic Access Cards by any persons other than Contractor personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas.

12.0 SAFETY AND OCCUPATIONAL HEALTH (SOH)

12.1 The Contractor shall conform to all applicable safety and occupational health standards published in the Federal Register or any other Occupational Safety and Health Administration (OSHA) Public Laws and ensure employees observe safety, traffic control, and fire prevention requirements in effect at the site.

12.2 Government safety personnel may observe Contractor operations/processes at any time on Government premises. Imminent danger situations shall be reported to the KO within one (1) hour and corrected on the spot; other safety issues shall be reported to the Government POC within one (1) business day.

12.3 Upon request, the Contractor shall provide a copy of a written SOH plan which outlines:

a. An on-site SOH point of contact (POC); the Contractor’s POC shall be identified in writing to the KO or Government POC. The Contractor’s POC shall be available to assist the KO or Government POC with any safety surveillances conducted by the local safety office.

b. How hazards and deficiencies are identified and corrected, procedures for identifying, tracking, and correcting hazards in the Contractor’s assigned work area. Any hazards created during the work by the contractor must be abated prior to the final departure from the activity.

c. Responsibilities for protection of Government personnel, property and facilities, and procedures for reporting mishaps and correcting unsafe conditions, hazards, or practices.

12.4 The Contractor shall provide employees SOH training commensurate with the type of work being performed on the contract or activities involving Government facilities, personnel, or equipment.

12.5 The Contractor shall provide a Material Safety Data Sheet (MSDS) to the KO or Government POC for any chemicals brought on site to perform the requirements in the contract and shall provide the MSDS to the KO or Government POC prior to bringing the chemicals to the worksite.

12.6 The Contractor shall notify the KO or Government POC within one (1) hour of the occurrence of any accidents and incidents resulting in either personal injury, loss of life, property damage to a government facility or equipment.

12.7 The Contractor shall require their personnel to wear personal protection equipment (PPE) (e.g., hearing protection, eye protection, gloves, steel-toed shoes or boots, aprons, masks, face shields, reflective vests, safety harnesses in accordance with OSHA standards.

12.8 The Contractor shall inform personnel DLA is in the process of pursuing recognition under the Occupational Safety and Health Administration’s (OSHA) Voluntary Protection Program (VPP). The Contractor is not required to “certify” to VPP, but employees must be aware of the VPP and DLA’s efforts towards the recognition.

12.9 The Contractor shall contact the KO before bringing any radioactive source or device that produces radiation when operated. The KO will contact the Installation Radiation Safety Office for approval.

13.0 GOVERNMENT FACILITIES AND SUPPORT SERVICES

13.1 Work area

13.1.1 The Government will make available during performance of this contract inside workspace close to equipment location. The Contractor shall be responsible for the orderliness and cleanliness of all areas utilized in the performance of this contract. These areas will be neat and clean, free from fire and safety hazards and unsanitary conditions.

13.2 Utilities

13.2.1 The Government will make available at no cost to the Contractor water and electricity for Contractor connection at Government provided work areas. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities and shall include the following:

13.2.2 Lights shall be used only in areas where work is being performed.

13.2.3 Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor personnel in Government areas unless authorized.

13.2.4 Water faucets or valves shall be turned off after use.

13.2.5 Government telephones shall not be used for personal reasons nor for any toll/long distance calls unless authorized by the Government POC. Telephone access will be made available for the Contractor’s use for local calls only. Long distance and toll calls require prior authorization by the Government POC and will be limited to credit cards only. Telephone billing will be monitored by the Government POC on a monthly basis. Unauthorized calls by the Contractor will be reported to the KO for resolution.

13.3 Emergency Medical Services

13.3.1 The Government will provide emergency medical treatment and emergency patient transportation service for Contractor personnel. The Contractor shall reimburse the Government the cost of medical treatment and patient transportation service at the current impatient or outpatient treatment rate as appropriate. Telephone number for Urgent Care is: 911.

14.0 GOVERNMENT OBSERVATIONS. Government personnel, other than the Government POC may from time to time, with Contractor/Government coordination, observe or inspect Contractor operations. However, these personnel may not interfere with Contractor performance.

15.0 DOCUMENTATION AND RECORDS. All documentation, records, and schedules, as described in this PWS, which are the responsibility of the Contractor, are the property of the Government and shall remain so upon termination or completion of the contract. The Contractor shall keep these items current. Documentation, records, and schedules shall be turned over to the Government upon termination or completion of the contract. All documentation, records, and schedules are subject to the Freedom of Information Act and Privacy Act.

END OF PERFORMANCE WORK STATEMENT