Attachment 1 - PWS_9 SEP 2025.pdf

PERFORMANCE WORK STATEMENT

for

356th EXPEDITIONARY THEATER

SUPPORT GROUP

513 ERHS Misawa Internet Service (Wi-Fi)

15 October 2025

(Version Control Date: 9 Sep 2025)

Table of Contents Section Page Number

1. DESCRIPTION OF SERVICES

1.1. Background

1.2. Scope

2. GENERAL INFORMATION

2.1. Contractor Identification

2.2. Contractor/Government Communication

2.3. Period of Performance

2.4. Place of Performance

2.5. Duty Hours

2.6. Federal Holidays

2.7. Controlled Unclassified Information (CUI)

3. CONTRACT REQUIREMENTS

3.1. Support Services

3.2. Minimum Qualifications:

3.3. Security Requirements

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS)

PERFORMANCE WORK STATEMENT (PWS)

513 ERHS Misawa Internet Services (Wi-Fi)

1. DESCRIPTION OF SERVICES

1.1. Background.

The contractor shall furnish all necessary labor, materials, tools, and equipment required to successfully install, configure, and maintain reliable Wi-Fi internet service within ten (10) designated rooms located in Contingency Dormitory Building 1935. This effort is in direct support of the K-Span mission and is intended to enhance operational connectivity and communications infrastructure for personnel residing in the facility.

1.2. Scope.

This is a non-performance based non-personal services requirement to provide internet services to the 513th Expeditionary RED HORSE Squadron (ERHS) in Misawa, Japan. The Government will neither supervise Contractor personnel nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to or prepare work schedules for Contractor personnel. It shall be the responsibility of the Contractor to manage its personnel and to guard against any actions that are personal services or give the perception of personal services. If the Contractor feels any actions constitute, or are perceived to constitute personal services, the Contractor shall notify the Contracting Officer immediately.

2. GENERAL INFORMATION

2.1. Contractor Identification.

All Contractor/Subcontractor personnel shall identify themselves as Government Contractor personnel during all forms of communication such as business meetings, telephone conversations, electronic mail, attendance sheets, coordination documentations, reports, and the signature blocks utilized in all correspondence.

2.2. Contractor/Government Communication.

2.2.1. The Contractor shall designate a Focal Point to be the single point of contact for all

Contractor and Government correspondence. The Focal Point shall provide clear and consistent written and verbal response to Government within 24 hours of Government initiated communication (e.g., return phone calls, emails or other communication).

2.3. Period of Performance.

This contract shall be for one (1) year with one a 6-month extension option that may be exercised in accordance with (IAW) Federal Acquisition Regulation (FAR) 52.217-8. The Period of Performance reads as follows:

Base Period: 15 October 2025 – 30 September 2026

6-month Extension Option: 01 October 2026 – 01 April 2027

2.4. Place of Performance.

The work to be performed under this contract will be performed at 1935 Lightning Lp Misawa AB, Japan.

2.5. Duty Hours.

Government personnel are generally available during standard duty hours, which are 7:30 a.m. to 4:30 p.m., Monday through Friday, excluding Federal Holidays and designated Family/Down Days as published. These hours are based on local time and may be adjusted in coordination with the Government. Contractors should plan to initiate contact during these hours. The Contractor shall contact the onsite 513th Expeditionary RED HORSE Squadron (ERHS) Officer In Charge (OIC) and/or ERHS Operations Superintendent.

2.6. Federal Holidays.

Federal offices are closed on federal holidays as established by Federal law (5 U.S.C. 6103) and any other holidays declared by executive order. Holidays are documented by year on the Office of Personnel Management website for Federal employees located at:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

2.7. Controlled Unclassified Information (CUI).

2.7.1. CUI is Government created or owned UNCLASSIFIED information that must be safeguarded from unauthorized disclosure.

2.7.2. Information requiring specific security measures indexed under one system across the Federal Government DoD Instruction 5200.48, “Controlled Unclassified Information,” established DoD CUI policy on March 6, 2020.

3. CONTRACT REQUIREMENTS

3.1. Support Services.

The contractor’s responsibilities shall include but are not limited to: Conducting a site survey to determine optimal placement of networking hardware. Installing routers, access points, cabling, and any other required components. Ensuring secure network configuration and compliance with applicable cybersecurity standards. Providing initial testing and validation of internet connectivity in all designated rooms. Offering ongoing technical support and routine maintenance to ensure uninterrupted service.

3.2. Minimum Qualifications:

Speed: Internet connection speed up to 1 Gbps (gigabits per second).

Data: up to 1 TB (terabyte) usage monthly Hardware: Vendor-provided equipment with Wi-Fi connectivity or hardware compatible with network routers.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview

Service Assurance: The selected Internet Service Provider (ISP) will be contractually obligated to provide timely access to dedicated technicians who can promptly resolve any connectivity issues, ensuring uninterrupted Internet access as specified in the contract within 36 hours.

3.3. Security Requirements.

Provider will adhere to: 1. FAR 52.204-24 through 26. FAR 4.2105(a), Policy Alert # 20-124 and Rev 1. Provider shall exclude parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for “covered telecommunications equipment or services .”Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities); Video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities) is strictly prohibited.

3.3.1. Personnel Clearance: Contractor personnel must possess a Tier 1 (NACI) background investigation clearance prior to commencing work under this contract. It is the Contractor’s responsibility to ensure that all assigned personnel are eligible for access to the installation and can perform duties as required.

3.3.2. Disclosure of Information. In the performance of this contract, the Contractor may have access to data and information proprietary to a Government agency or to another Government Contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be illegal or otherwise adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract, except to authorized Government personnel or upon written approval of the CO. The Contractor and its Contractor personnel shall not use, disclose, keep for personal use or reproduce proprietary information bearing a restrictive legend, other than as specified in the contract.

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS).

The Contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Services Summary Table

Performance Objective PWS Paragraph Performance

Threshold Method of

Surveillance

PO – 01: Deliver and install appropriate type & quantity of Wi-Fi access points in designated locations within specified timeframe.

3.1. Access points are

installed in designated locations with 100% compliance to specified requirements and within the required timeframe.

Periodic surveillance by the COR.

PO – 02: Maintain and optimize Wi-Fi network performance to ensure uninterrupted connectivity and prevent service degradation.

3.2. Network performance is

maintained as scheduled, ensuring 100% uptime and preventing service interruptions.

Inspection of performance logs and monitoring reports by the COR.

PO – 03: Acknowledge and resolve connectivity issues, hardware malfunctions, and/or valid user complaints within specified timeframe.

3.2. Reported issues are

addressed within the required response time, maintaining 100% compliance.

Review of incident resolution logs by the

COR.

PO – 04: Ensure all network configurations and data handling comply with cybersecurity and regulatory standards.

3.1. Configuration and data

handling processes adhere to 100% compliance with all regulatory and cybersecurity requirements.

Inspection of system logs and compliance audits by the COR.