Attachment 1 - PWS 5.28.25.pdf

PERFORMANCE WORK STATEMENT FOR

CLEANING & MAINTENANCE SERVICES

MALTZ AQUATIC CENTER (B.98)

JOINT BASE SAN ANTONIO, TEXAS

28 May 2025

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform pool cleaning and maintenance services at the Maltz Aquatic Center on Chapman Training Annex Joint Base San Antonio (JBSA), TX established in Appendix A and B to support the Special Warfare Training Wing’s (SWTW) mission. Contractor shall perform all contract requirements in accordance with the most current edition of all applicable Federal, State, local, Department of Defense (DOD) and Air Force regulations.

1.1. REQUIREMENTS.

1.1.1. WORKFORCE. The Contractor shall provide the proper number of employees per work location to properly and in a timely manner fulfill all work requirements. All assigned personnel will have one of the following per 25 TAC §265.205:

(1) the NRPA, “Aquatic Facility Operator”

(2) the PHTA, “Certified Pool Operator”

(3) the ASPSA, “Licensed Aquatic Facility Technician;” or

(4) an equivalent course which requires testing and provides certification that is approved by the local regulatory authority.

1.1.2.PROJECT MANAGER. The Contractor shall designate a project manager who possess the required certification per 25 TAC §265.205 and shall execute day-to-day operations, the management and overall supervision of the entire Pool maintenance services effort. The project manager shall act as liaison with the Contractor Office Representative (COR) as the focal point for the Contractor. The project manager must have sufficient English language skills and knowledge to be able to communicate with the COR and Contracting Officer (CO).

1.1.3.POOL TECHNICIAN. The technician shall be responsible for all the work being performed at the site under the contract. The technician must meet qualifications outlined in 25 TAC §265.205 and posses relevant experience in the pool maintenance and the equipment, as detailed in Appendix B.

1.1.1.1.MEETINGS. If applicable by the Special Warfare Training Wing, the Project Manager shall participate in scheduled meetings with the COR at the location determined upon award.

1.1.1.2.SCHEDULE. The Contractor shall be responsible for coordinating all work to be performed with tentative pool training schedule in Appendix C, Aquatic Training Schedule. The Contractor shall be responsible for adjusting service schedule based on pool training schedule changes provided by the CO or COR.

1.1.1.3.HAZARDOUS AND TOXIC SUBSTANCES. It is the Contractor's responsibility to ensure the safe handling, application, removal and environmentally sound disposal of all hazardous or potentially hazardous chemicals used under this contract. The Contractor assumes all liability for damage and/or injury for use of chemical products or equipment. All chemicals shall be purchased and applied by properly certified personnel per 25 TAC §265.205.

1.1.1.3.1.Product listing and Safety Data Sheets (SDS) for each product proposed to be used will be provided to the COR as part of the Quality Contract Plan.

1.1.1.3.2.The Contractor shall supply Personal Protective Equipment (PPE) necessary to safely perform all services. This includes, but is not limited to, appropriate protection for hazards such as water, chemicals, noise, slips, and falls. The Contractor shall ensure employees are trained on the proper use and limitations of all required PPE and enforce its use.

1.1.1.3.3.The Contractor shall strictly adhere to chemical manufacture’s applications, usage, and clean-up directions. The Contractor shall take all precautions necessary to eliminate chemical misuse, personal property damage, and/or damage to wildlife.

1.1.1.3.4. The Contractor shall satisfy and comply with all local and Occupational Safety and Health Administration (OSHA) regulations in the handling, application, disposal, and storage of all chemicals and/or hazardous chemicals. All hazardous material must be properly stored at the end of each workday.

1.1.1.3.5. The Contractor shall be responsible for any damages incurred by the improper use, storage, or application of all chemicals or substances used on the premises.

1.1.1.4. ENVIRONMENTAL PROTECTION. A Spill Plan shall be utilized in the event cleanup efforts are required to protect rivers and drainage ditches from chemical contamination, sediment run-off, construction debris, and other damage. Soil erosion, sediment control provisions and maintenance in accordance with local requirements are required. In the case of a spill or release of any sort, the Contractor shall immediately notify the COR.

1.1.2. SWIMMING POOL OPERATIONS AND MAINTENANCE. The contractor shall perform daily, weekly and monthly maintenance services to the Maltz Aquatic Center that consist of, but not limited to, pool maintenance, mechanical maintenance, general cleaning procedures, water testing and other seasonal and preventative maintenance In Accordance With (IAW) AFMAN 48- 114, Recreational Waters and Mission Training Pool.

1.1.2.1.GENERAL CLEANING. The Contractor shall schedule cleaning services five (5) times per week within the hours of operation (0430-1500) Monday through Friday. Cleaning services shall include the pool areas, including the pool deck. At a minimum, the areas are to be hosed, swept and mopped to maintain cleanliness of the pool area. The Contractor shall always keep the bottom of the pool free of debris and pool sides free of scum and dirt. The Contractor shall clean and vacuum every workday, or on any other day as requested by the COR. Part of the cleaning process must include checking and cleaning the strainer baskets (skimmers) and hair/lint pot (pump). Before vacuuming, the water must be allowed to settle for at least two hours with no swimmers present. There should be no standing water around the pool deck. The Contractor shall provide all the cleaning equipment to include, at a minimum: algae brush, leaf rake, leaf skimmer, wall and floor brush and all necessary detergents.

1.1.2.2.EQUIPMENT MAINTENANCE and REPAIRS. The Contractor shall maintain all pool equipment listed in Appendix B to manufacturer’s specifications. The Contractor shall immediately notify the COR of any repairs needed for the continued operation of all equipment listed in Appendix B. The contractor is required to furnish the COR an itemized estimate list showing parts and material needed for any repair(s). The contractor shall not procure any services/materials for the repair without the COR or Contracting Officer’s (CO) approval.

Estimates for repairs completed during normally scheduled duty hours shall not include labor or travel fees.

1.1.2.3.The Contractor shall ensure repairs being accomplished under this contract be performed by a certified technician/person per 25 TAC §265.205.

1.1.2.4.The Contractor shall ensure repairs that are approved are completed in an urgent manner in order to prevent system failures or training interruptions.

1.1.2.5.EMERGENCY REPAIRS. The contractor shall respond within two (2) hours when on-call service is identified as an emergency. This requirement shall apply twenty-four hours a day, seven days a week.

1.1.2.6.The contractor is required to furnish the COR an itemized estimate list showing parts and material needed for any repair(s). Estimates for emergency repairs shall include labor and be invoiced to CLIN 0XX3.

1.1.2.7. WATER QUALITY. The Battlefield Airmen training tank/pool chemical and physical characteristics are required IAW AFMAN 48-114, Recreational Waters and Mission Training Pools to be at the following levels:

1.1.2.8. Proper maintenance of pool water depends for the most part on chemical (proper water balance for minerals and pH) and biological (adequate disinfection and algae control) principles. The free-available chlorine reading should measure between 1.0 and 4.0 ppm (parts per million). The recommended method for measurement of free-available chlorine is the diethyl-p-phenylene diamine (DPD) test. The addition of a stabilizer (cyanuric acid [thihydroxytriazine]) is recommended to inhibit ultraviolet degradation of free-available chlorine if un-stabilized forms of chlorine are used. Combined Chlorine should be less than or equal to 0.2 ppm

1.1.2.9. The basic measures and factors in water balance are: pH, total alkalinity, water hardness, temperature, total dissolved solids and metals present (iron and copper). The range of acceptable pH level in a pool is from 7.2 to 7.8. The ideal total alkalinity level for pool water is 80-120 ppm.

The ideal range for water hardness, measured as calcium carbonate, shall be coordinated by facility occupants. As far as water temperature, this should be between 78-82 Deg. F. Total Alkalinity should be 60-180 ppm. There shall be no metals in the pool water and if detected, a sequestering agent shall be added on a monthly basis for persistent problems.

1.1.2.10. MANAGEMENT PLAN. The Management Plan shall be submitted with the contractor’s proposal for evaluation and acceptance. The Management Plan shall specifically detail a comprehensive description of procedures for pool cleaning and maintenance services.

1.1.3. WATER TESTING. The Contractor shall schedule water quality testing three (3) times per day five (5) days per week. The Contractor shall provide an accurate and reliable test kit for each pool under this contract and follow the test procedures and sequence of the various tests in accordance with the kit instructions or known practices. The Contractor shall make certain that the test sample is a representative of the entire pool by collecting water from several areas around the pool and mixing the water together to obtain a composite sample. Samples shall not be taken adjacent to the inlet pipe and the water sample shall be tested promptly after being collected.

The Contractor shall test the water in each pool at least three times a day, every service day, and record the test results. Each of the three tests shall be completed no sooner than 2 hours from the previous test. The Contractor shall provide the COR a report that determines the pool chemicals and quantities required to maintain the water quality parameters listed in Appendix A for each pool. The Contractor shall maintain a record of test results for the last 30 days and have them available at the pool site in a legible form for inspection by the COR. The Contractor shall provide all the testing chemicals to maintain a verifiable test program in accordance with the above minimum standards.

Due to heavy loading of the pools for Battlefield Airmen training Combined Chlorine level shall quickly rise to .2ppm. In coordination and agreement with Bio Environmental Engineering, the Combined Chlorine operating range will be 0.0 ppm to 0.4 ppm. Ranges above .4 ppm shall require super chlorination to a level at least 10 times the amount of Combined Chlorine.

1.1.4.ACTIVITY REPORTING. The contractor shall, on a monthly basis, provide to the government Contracting Officer Representative (COR) a monthly status report, which highlights the events of the previous month’s efforts and water quality parameters log. Monthly reports shall be delivered to the government within five (5) working days after the end of the previous reporting period.

2. SERVICE SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

SS #

Element Evaluated

PWS

Paragraph

Performance Objective

Performance Threshold

1 Cleaning 1.1.4.1

Maintain clean environment for training No more than 1 defect per month.

Maintenance

1.1.4 Maintain

equipment No more than 0 defects per month.

3 Testing 1.1.5

Monitor water quality and determine chemical application needs

No more than 0 defects per month.

Activity Reporting

(Maintenance and Water quality log)

1.1.6

Documents delivered on Schedule and accurate

No more than 1 defect per month, a late report is considered a defect.

NOTE: Valid Defect - A service that does not meet the requirements of the Performance Work Statement (PWS), which may be found during a government inspection or reported on a valid customer complaint form or a combination of the two for each category. Multiple defects may be found during one inspection or reported on one valid complaint.

2.1. QUALITY CONTROL. The contractor shall develop and maintain a quality control plan to ensure the maintenance and training performed are in accordance with commonly accepted commercial practices.

2.1.1.Quality Control Plan (QCP). The QCP shall be submitted with the contractor’s proposal for evaluation and acceptance. The QCP shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required. Any changes after initial QCP submission need to be accepted by the CO prior to implementation.

2.2. QUALITY ASSURANCE. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether performance meets the standards contained in this PWS.

Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any 1-month period shall constitute an immediate Progress Meeting with the Multi-functional Team. A combination of any two or more consecutive or non-consecutive months during a contract period shall result in a warning or letter of concern from the CO. All remedies shall be in accordance with the FAR 52.212-4(a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.3. PERFORMANCE ASSESSMENT.

2.3.1.Periodic Inspections. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s monthly service schedule. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual, or annually) and may be adjusted, based on quality trends. The monthly service schedule shall be used as the basis for the COR to schedule surveillance. Any unsatisfactory surveillance inspection (defect) result will be recorded on a locally developed inspection report. The Contractor shall start re-performing the service at no additional cost to the government within two (2) hours after notification by the CO or COR. The services shall be completed within 24 hours of the notification unless the COR has been notified and agreed to additional time for completion. The Contractor shall return the signed/dated inspection report within three (3) business days of receipt annotating what actions were taken to correct the discrepancy and what action will be taken to ensure no repeat discrepancies.

2.3.2.Customer Complaints. The COR will receive and investigate customer complaints. The COR is responsible for initially validating customer complaints. The CO will make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the contractor. Any valid customer complaint (defect) shall be recorded on a locally developed inspection report. Validated customer complaints shall be re-performed within two (2) hours of notification. Corrected valid customer complaints allow the contractor to be paid for the service;

however, it does not invalidate the customer complaint.

2.3.3.Remedy for Exceeding Performance Threshold. Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be IAW the FAR 52.212-4 (a), Contract Terms and Conditions

- Commercial Items, Inspection/Acceptance. When services are re-performed by the contractor it allows the contractor to be paid for the service, however, it does not invalidate the customer complaint or inspection/surveillance by the COR.

2.4. GOVERNMENT REMEDIES. The CO shall follow FAR 52.212-4, Contract Terms and

Conditions-Commercial Items, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. EQUIPMENT. All tools and vehicles will be supplied by the contractor.

4. GENERAL INFORMATION.

4.1. HOURS OF OPERATION. The contractor shall perform services for 8 hours a day between the hours of 0430 – 1500 Monday through Friday. The contractor may not be required to provide all services on the following approved holidays:

New Year’s Day 1 January Martin Luther King’s Birthday 3d Monday in January President’s Day 3d Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2d Monday in October Veteran’s Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

4.2. SECURITY REQUIREMENTS. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The Contractor shall comply with all requirements and procedures IAW DAFFARS 5352.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference and as changes occur.

4.2.1.Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes.

As prescribed by the DAFFARS 5352.242-9000, Contractor Access to Air Force Installations the contractor shall comply with the following requirements:

a. The contractor shall obtain base identification, and vehicle passes for all contractor personnel who make frequent visits to or perform work on the Joint Base installation(s) cited in the contract.

b. No later than three (3) days prior to start of contract work (can take up to ten (10) days to obtain a base pass), the contractor shall submit a written request on company letterhead (or e-mail correspondence) to the CO with copy to contract administrator listing the following: project title, project number, contract number, location of work site, contract start and stop dates, work schedule, and names of contractor employees needing access to the base, including full legal name, date of birth, Social Security Number (SSN), state issued I.D. Card/Driver’s License #, and name of sub-contractor if not employed directly by contractor (Government will provide template to be used in submitting visitor pass request). The authorized CO will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. Contractors will present government (state or federal) issued ID, and INS Form 9 (I9), before being issued a pass to enter the installation. A Wants and Warrants check are conducted for every person before a pass is issued. Personnel employed by the contractor must get a pass for their privately owned vehicles with proof of following:

(1) Liability Insurance

(2) Current License Plates

(3) Current State Inspection Sticker (If required)

(4) Valid State Driver License

(5) A phone number for sponsor on base

c. Vehicles owned by the contractor with the company name permanently printed on them are not required to obtain a pass if a current work order is presented at the time of entry. However, current liability insurance, state inspection sticker, and registration is required. The person driving the vehicle must have a valid operator license for the type of vehicle.

d. The contractor is responsible for ensuring employees present their Form I-9 (Employment Eligibility Verification).

e. Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the pass will need to be retrieved and returned to Security Forces (SF) so that employee does not have base access.

If the pass is not retrieved, then SF will need to be notified so base access is not allowed. Upon completion of the contract return all issued installation access passes to the issuing authority.

f. Failure to comply with these requirements may result in withholding of final payment.

g. The base pass needs may need to be renewed every six (6) months.

4.3. CO AND COR (QUALITY ASSURANCE PERSONNEL). The CO will appoint a primary COR to handle the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contact award.

4.4. SAFETY REQUIREMENTS AND REPORTS. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO and COR within five (5) calendar days of each occurrence.

4.5. DAMAGE TO GOVERNMENT/PRIVATE PROPERTY. Damage to Government buildings, equipment or vegetation is addressed in clause FAR 52.237-2 – “Protection of Government Buildings, Equipment, and Vegetation.” Contractor shall be liable for repair/replacement/cost for any government or private property at no additional cost to the Government when damaged by contractor personnel, vehicles, equipment or negligence. Contract manager shall immediately advise the COR of damages and provide action plan for repair. Provide a completed copy of the Accident/Incident Investigation Reports to the CO and COR within five (5) calendar days of each occurrence. Damage to safety or security items shall be immediately repaired by the government and the contractor shall be billed for the repair, to include labor costs.

4.6. ENVIRONMENTAL REQUIREMENTS. The contractor shall comply with all federal, state, city and base environmental laws and regulations. Personnel from the Base Environmental Office and other base offices will conduct periodic inspections as required to determine compliance with base and state environmental laws and regulations. The contractor shall immediately notify the Base Environmental Office at 210-671-4844 of contractor hazardous material spills and take immediate action to control the spread of the spill.

5. APPENDICES.

A. Table A – Pool A / Pool B

Facility Pool Volume

Pool A 875,000 Gallons

Pool B 1,020,861 Gallons

Parameter Range

Free Available Chlorine (FAC) 1.0 – 4.0 ppm

Total Available Chlorine (TAC) 1.0 – 4.0 ppm

Combined Chlorine (CC) 0.0 – 0.02 ppm pH 7.4 – 7.8

Temperature 82°F - 85°F

Total Alkalinity 60 – 180 ppm

Hardness 200 – 400 ppm

Total Dissolved Solids (TDS) 0 – 2000 ppm

B. Table B – Pool A equipment, Pool B equipment

POOL EQUIPMENT

NOMENCLATURE

MODEL

NUMBER

SERIAL NUMBER

A CHEMTROLLER TANK A PC5100D 5220799

B CHEMTROLLER TANK B PC5100D 5220800

A NEXGEN TANK A NEXGEN80R 11824

B NEXGEN TANK B NEXGEN80R 11825

A UV SYSTEM TANK A ECF-430-12 101759

B UV SYSTEM TANK B ECF-430-12 101600

A ACID VACUUMS TANK A PUMPFT5240 249032C22

B ACID VACUUMS TANK B PUMPFT5240 249030C22

A NEPTUNE FILTER 1 TANK A SP-55-48-2076 2011

B NEPTUNE FILTER 2 TANK A SP-55-48-2076 2013

A NEPTUNE FILTER 1 TANK B SP-55-48-2076 2014

B NEPTUNE FILTER 2 TANK B SP-55-48-2076 2015

A AIR COMPRESSOR TANK A P1.5IU-A9 T22004P20055B

B AIR COMPRESSOR TANK B P1.5IU-A9 T22004P20042B

A AUTO FILL TANK A ELC-810 19466

B AUTO FILL TANK B ELC-810 19465

A/B SUMP PIT CONTROLLER STANCOR SEW-

C2292-061

A PUMP #1 TANK A 6X8X11A 3800 22N540802-4

A PUMP #2 TANK A 6X8X11A 3800 22N540802-5

A SPARE PUMP TANK A 6X8X11A 3800 22N540802-6

A VFD #1 TANK A FDU48-074 18410021440112

A VFD #2 TANK A FDU48-074 18410022190128

A SPARE VFD #2 TANK A FDU48-074 18410021470476

B PUMP #1 TANK B 6X8X11A 3800 22N540802-4

B PUMP #2 TANK B 6X8X11A 3800 22N540802-2

B SPARE PUMP TANK B 6X8X11A 3800 22N540802-2

B VFD #1 TANK B FDU48-074 18410021440112

B VFD #2 TANK B FDU48-074 18410021470475

B SPARE VFD #2 TANK B FDU48-074 18410021430140

A DRAIN PUMP TANK A 358079 0342227220116Z

A DRAIN PUMP VFD TANK A FDU48-008 18410222190203

B DRAIN PUMP TANK B 358079 0342227220115S

B DRAIN PUMP VFD TANK B FDU48-008 18410222190206

A/B POOL VACUUM BF155BKPSC 10343

A CO2 SYSTEM TANK A CARBOMAX

32210551

B CO2 SYSTEM TANK B CARBOMAX 32211826

A ACID PUMP TANK A 45M3 092023KS0033131

B ACID PUMP TANK B 45M3 092023KS0033132

A EROSION FEEDER TANK A SP1515-Z-1-

EFTC

06421J2ML010007209

A CONTROL BOX TANK A 3070AT 9500130-003528

B EROSION FEEDER TANK B SP1515-Z-1-

EFTC

09721J2ML010003756

B CONTROL BOX TANK B 3070AT 9500130-003527

C. Aquatic Training Schedule

Projected schedules are tentative due to mission training requirements.

Pool A

Pool use 0630 – 0830 daily

Pool B

Pool use starts at 0630 daily

Pool will be vacant from 1130 to 1230 daily

Pool may be vacant once a week until 1300

Pool use ends at 1600 daily