Attachment 1 - PWS 12-22-2023.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Locksmith Repair Service and Support Maintenance

22 December 2023

1.0. DESCRIPTION OF SERVICES. The Contractor shall provide non-personnel services including management, tools, materials, equipment, freight and labor necessary for maintenance and replacement of the NORAD and USNORTHCOM (N&NC) General Services Administration (GSA) approved security containers at Building 2, General Officer/Flag Officer (GO/FO) quarters on Peterson Air Force Base (PAFB) Colorado. The Contractor shall be responsible for providing certified manufacturer authorized repair, replacement and preventive maintenance inspections (PMIs) for GSA approved security containers. The contractor shall comply with commercial standards and in accordance with all applicable federal, state, and local regulations.

1.1. Location of Performance: The place of performance will be NORAD and USNORTHCOM Headquarters Building 2 and the General Officer/Flag Officer (GO/FO) quarters on Peterson Air Force Base (PAFB) Colorado.

1.2. REQUIREMENTS. The Contractor shall be responsible for providing GSA Certified Safe and Vault Technicians authorized to repair, drill, replace and perform preventive maintenance inspections (PMIs) for GSA approved security containers during core operating hours, Monday through Friday 7:30 am to 4:30pm IAW the following requirements:

1.2.1. REQUIREMENT 1: The Contractor shall provide certified GSA approved security container technician(s) for performing repairs to opened security containers to FED STD-809B with X-10 factory authorized high security electronic locks and repairs to Mosler secure locking handles.

1.2.2. REQUIREMENT 2: In the case where repair work is not feasible, the Contractor will drill open locked GSA Containers in order for the government to access the contents.

1.2.3. REQUIREMENT 3: In the case where repair work is not feasible, the Contractor will replace defective locks and handles or other defective container equipment with GSA approved security container parts. The contractor will provide an estimated bill of material at the initial site survey inspection of the faulty security container and bill the actual cost against the Other Direct Cost / Material as noted in paragraph 4.5, upon government acceptance of the estimated cost for materials.

1.2.4. REQUIREMENT 4: The Contractor will provide periodic preventive maintenance inspections on all GSA approved security containers located at HQ N&NC Building 2 and GO/FO quarters. The contractor shall have a current GSA Approved Container Inspector Certificate.

1.2.5. REQUIREMENT 5: After Hours and Holiday or Weekend Support. The Contractor shall provide quick-response, 24/7 for emergency after hour’s service in accordance with paragraph 4.3 for security container opening, repair or replacement services. Response times: On-site service/repair and installation of failed hardware with a 1 hour telephone support and a 4 hour on-site response time during normal operations, and a 2 hour on-site response time during real world crisis.

2.0. SERVICES SUMMARY.

Must meet Response times:

On-site service/repair and installation of failed hardware with a 1 hour telephone support and a 4 hour on-site response time during normal operations, and a 2 hour on-site response time during real world crisis.

4.0. GENERAL INFORMATION.

4.1. SECURITY REQUIREMENTS.

4.1.1. The Contractor shall comply with all Peterson AFB security requirements imposed by the Installation Commander at all times while on the premises. N&NC will provide access, badges, and escorts to the Base and Facilities as necessary.

4.1.2. The Contractor shall possess and maintain a SECRET Facility clearance in order to perform necessary services.

4.1. 3. The Contractor shall comply with the provisions of the Department of Defense Manual 5220.22M and Industrial Security Manual, AFSSI 5102.

4.2. ACCESS TO GOVERNMENT FACILITIES. Contractors will have access to buildings from 7:30am to 4:30pm Monday through Friday. The Contractor shall be provided escort, if required, to access facilities where escorted access is mandatory by requesting entry authorization access and escort from a government POC, in advance, as required. Any afterhours work will be coordinated with the Contracting Officer, government POC, and customer.

4.3. SERVICES DURING CRISIS. The performance of these services is considered essential during times of crisis, exercises, natural disasters, regional conflicts, and national security events. These services may be required multiple times throughout each year. Contractor shall provide quick-response, 24/7. Normal hours of operations may be modified to conform to the level of support required by the contingency. Should a crisis be declared, the Contracting Officer will verbally advise the contractor of the need, if required, for temporary suspension of services, followed by a written notification. The Contracting Officer will further notify the contractor verbally when the crisis has ended with written notification to follow.

4.4. TRAVEL. There is no proposed travel.

4.6. WARRANTY. Any equipment installed must have a warranty period of 1-year minimum. The warranty will begin at product installation acceptance.

4.7. PRODUCT OWNERSHIP. All products produced by the Contractor in the performance of this PWS are the property of the government.

4.8. MINIMUM QUALIFICATIONS

4.7.1. The Government will provide the Contractor access to required areas to accomplish assigned tasks commensurate with security clearance.

4.7.2. The Contractor shall provide GSA Certified Safe and Vault Technicians and GSA Approved Container Inspectors certified to perform to perform repairs, replacement or PMIs.