Attachment 1 Performance Work Statement (PWS)- JBSA_METC Appliances.docx

PERFORMANCE WORK STATEMENT (PWS)

DORMITORY APPLIANCE DISASSEMBLY, RELOCATION, CLIMATE-CONTROLLED STORAGE, AND REINSTALLATION SERVICES JOINT BASE SAN ANTONIO (JBSA) – FORT SAM HOUSTON, TEXAS

1.0 GENERAL INFORMATION

1.1 Scope of Work

The Contractor shall provide all management, personnel, supervision, equipment, tools, logistics, materials, transportation, and climate-controlled storage facilities necessary to disassemble, clean, inventory, transport, store, and return/reinstall approximately 3,713 government-owned dormitory appliances (refrigerators and microwave ovens) located at Joint Base San Antonio (JBSA) – Fort Sam Houston, Texas. The Contractor shall accomplish all requirements in accordance with commercial standards, base operating procedures, and the measurable thresholds defined herein.

1.2 Background

JBSA requires the complete, damage-free removal and long-term secure preservation of dormitory appliances from Buildings 1469, 1475, and 1479 prior to scheduled structural and interior facility renovations and abatement/demolition timelines. Due to phased renovation schedules across the installation, stored assets will be recalled and reinstalled incrementally over a three-year storage window. Multi-contractor activity will occur concurrently across these facilities, requiring precise coordination, strict operational security, and rigorous adherence to the milestone schedule.

1.3 Period of Performance (PoP) & Operational Hours

All items must be fully removed from the buildings no later than 15 October 2026. This is a firm, non‑negotiable deadline. Performance will begin immediately upon contract award. If the contractor has not removed all required items by 15 October, any remaining items will stay in the building, and the contract will be modified to reflect the updated unit count. The contractor will only be permitted to invoice for the items actually removed. Storage will be at an off-site climate-controlled warehouse facility.

Hours of Operation: Work hours are unrestricted. Standard shifts may be conducted Monday through Friday, 0700–1700 hours. Work on weekends, national holidays, or extended shifts is authorized provided the Contractor coordinates with and notifies the Contracting Officer’s Representative (COR) and Civil Engineering Point of Contact (CE POC) at least twenty-four (24) hours in advance to guarantee facility and inspector availability.

2.0 SPECIFIC TASKS & PERFORMANCE REQUIREMENTS

2.1 Phase I: Site Assessment, Inventory Control, and Staging Coordination

2.1.1 Joint Pre-Move Inventory & Condition Assessment: Prior to disconnecting or moving any appliance, the Contractor shall conduct a 100% joint walkthrough with the COR and building managers. The Contractor shall verify asset serial numbers/barcodes (if applicable), appliance counts, and document all pre-existing cosmetic or functional deficiencies on a Contractor-provided Initial Inventory & Condition Matrix. The Contractor and COR shall co-sign this baseline document.

2.1.2 Staging Operations: The Contractor shall establish secure exterior and interior staging zones approved by the CE POC/Facility Manager that do not obstruct emergency egress paths, fire hydrants, loading lanes, or concurrent building trade activities.

2.2 Phase II: Sanitation, Disassembly, Hardware Control, and Protective Packaging

2.2.1 Sanitation & Surface Decontamination: Prior to packaging, the Contractor shall clean and wipe down all interior and exterior surfaces of each refrigerator and microwave. Appliances must be thoroughly dried and free of food residue, surface contaminants, dust, and moisture to inhibit biological growth and corrosion during long-term storage.

2.2.2 Component Preservation & Hardware Accountability: The Contractor shall secure all internal loose fixtures (e.g., glass turntable trays, roller rings, wire/glass shelving, crisper bins) using non-marring, residue-free strapping tape or bubble wrap. All mounting brackets, combo-connection hardware, power cables, and assembly fasteners shall be bagged in heavy-duty sealable plastic enclosures, labeled by unit ID and room number, and physically attached to the corresponding appliance.

2.2.3 Protective Wrapping: Appliances shall be wrapped in industrial-grade stretch wrap, foam padding, or heavy-duty quilted moving blankets to prevent scratching, denting, punctures, or environmental exposure during handling and transit.

2.3 Phase III: Loading, Multi-Floor Egress, and Transit Logistics

2.3.1 Vertical Egress Under Degraded Conditions: The Contractor shall manually transport all appliances vertically utilizing interior and/or exterior concrete stairwells across all four (4) floors of each designated facility. The Contractor shall not assume operational elevator access.

2.3.2 Transit Security: Cargo shall be transported inside clean, fully enclosed, weather-tight commercial box trucks or semi-trailers. The Contractor shall secure all items utilizing logistics load bars, E-track strapping, and tier pads to eliminate intra-transit shifting, vibration damage, or tipping.

2.3.3 Transit Tracking: The Contractor shall maintain custody tracking records confirming transit departure times, vehicle registration, and destination arrival timestamps.

2.4 Phase IV: Warehouse Receipt & Climate-Controlled Storage

2.4.1 Storage Facility Standards: The Contractor shall store all items in an insured, commercially licensed, fully enclosed, secure, climate-controlled warehouse facility (or facilities). Storage conditions shall maintain temperature between and and relative humidity at or below non-condensing throughout the 3-year PoP.

2.4.2 Warehouse Master Inventory Log: Within five (5) business days following final intake at the storage facility, the Contractor shall provide the COR with a searchable electronic Warehouse Master Inventory Log. The log shall detail appliance type, building/room of origin, assigned warehouse aisle/bay/rack location code, and initial condition grade.

2.5 Phase V: Recall, Re-delivery, and Reinstallation Services

2.5.1 Phased Recall Order Response: Throughout the 3-year storage period, the CE POC will issue electronic Task Delivery Notices requesting the return of specific quantities and types of appliances to renovated rooms at JBSA Fort Sam Houston.

2.5.2 Timetable for Delivery: Upon receipt of an electronic Task Delivery Notice, the Contractor shall pull, inspect, transport, and reinstall the designated equipment within thirty (30) calendar days.

2.5.3 Reinstallation Standards: The Contractor shall unpack, wipe down, position, level, and reinstall units in designated dormitory rooms according to provided room layout diagrams. Reconnection of microwave-to-refrigerator mounting brackets (combination units) and electrical plug-in checks shall be conducted to ensure mechanical stability, level placement, and electrical operation.

2.5.4 Inventory Log Reconciliation: The Contractor shall submit an updated Warehouse Master Inventory Log to the CE POC within three (3) calendar days of every recall execution, noting remaining stored assets and signed field delivery receipts.

2.6 Phase VI: Post-Move Housekeeping and Final Acceptance

2.6.1 Daily Waste Management: The Contractor shall collect, contain, and remove all contractor-generated packing materials, stretch film, cardboard, banding, and debris from the work site daily. All disposal shall take place off-base in licensed disposal/recycling facilities at the Contractor’s expense.

2.6.2 Facility Protection: The Contractor shall protect door jambs, stairwell handrails, walls, and flooring along transit routes using edge guards or neoprene runners. Any damage inflicted to government facilities shall be repaired to pre-existing condition at the Contractor's sole expense.

2.6.3 Final Inspection & Sign-off: The Contractor and COR shall conduct a joint closeout inspection following initial building clearance and subsequent room installations. Formal acceptance occurs only upon COR execution of the Final Inspection Sign-Off Sheet.

3.0 WORKLOAD ALLOCATION & LOCATION MATRIX

The Contractor shall execute removal and reinstallation operations across the following designated facilities at JBSA Fort Sam Houston, Texas:

TOTAL

4.0 Service Summary

The contract service requirements are summarized in performance objectives that relate directly to essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) provides information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures set forth in the RFO 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

SERVICES SUMMARY (SS)

PERFORMANCE OBJECTIVES AND THRESHOLDS

100% of inventory (3,713 units) completely removed from Bldgs 1469, 1475, and 1479 and staged/relocated by 15 Oct 2026.

All appliances packed, wrapped, and transported with zero new structural, cosmetic, or mechanical damage.

Deliverable logs accurately track 100% of serial numbers, origin rooms, warehouse coordinates, and return status.

Deliver and reassemble designated appliances within thirty (30) calendar days of electronic tasking.

This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s service schedule. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, or monthly) and may be adjusted, based on quality trends. The monthly service schedule shall be used as the basis for the COR to schedule surveillance. Any unsatisfactory surveillance inspection (defect) result shall be recorded on a locally developed inspection report, and the contractor shall re-perform the service correct the deficiency after notification within twenty four hours. Failing to meet the performance threshold for any of these performance objectives shall constitute an immediate Progress Meeting with members of the MFT. Failing to meet the performance threshold as outlined in the SS of these performance objectives during the contract period may result in a letter of concern from the CO. All remedies shall be IAW the RFO 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance. Corrected deficiencies allow the contractor to be paid for the service; however, it does not invalidate the inspection/surveillance by the COR.

4.1 Non-Service Summary Items

The Contractor is required to provide all services identified in the PWS. The COR is required to inspect non-service summary items on a periodic basis.

4.2 Certification of Services

At the end of each contract payment period as defined in the resulting award of this acquisition, the COR shall certify the services were received IAW contract payment terms and conditions.

4.3 Unacceptable Services.

The COR shall determine the cause of contractor unacceptable services:

Government Responsible If any government action, or lack of action, caused or contributed to the unacceptable performance, the performance will not be counted against the contractor. The COR will take steps to ensure the government does not interfere with the contractor’s performance in the future.

4.4 Discrepancy Report

When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

4.5 Quality Assurance

The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with the requirements set forth in this contract. The COR shall inspect by validating actual work performance, physically checking the attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service within 24 hours of notification, at no additional cost to the government after notification by the CO or COR. Results of the validation then become the official Air Force record of the Contractor’s performance.

When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in anyone-month period shall constitute an immediate Progress Meeting with members of the Multi-functional Team. All remedies shall be in accordance with the RFO 52.212-4(a), Contract Terms and Conditions- Commercial Items, Inspection/Acceptance.

4.6 Government Inspection

The contractor performance is subject to surveillance by the COR to ensure compliance with this task order to include all elements of the Service Summary and Inspection of Services clause(s) in the contract. The task order identifies two types of non-conformances: minor and major. All records of non-conformance and corrective actions will be documented in Corrective Action Reports (CAR), COR Surveillance Reports and Contract Performance Assessment Ratings (CPAR).

5.0 GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT, AND SERVICES (GFP/GFS)

The Government will provide the following to facilitate contract execution:

5.1 Facility Access: Unrestricted physical access to Buildings 1469, 1475, and 1479 during agreed operating shifts. Escort personnel will be furnished in restricted-access sections as designated by installation security.

5.2 Operational Utilities: Active electrical service at source facilities for charging tools, diagnostic testing, and work lighting.

5.3 Staging & Parking Areas: Exterior apron parking and vehicle staging space adjacent to exterior concrete stairwells and primary ground-floor loading zones.

5.4 Environmental & Facility Limitation Disclosures:

Buildings are scheduled for future renovation/demolition and may possess minimal or inoperative HVAC systems, poor ventilation, and potential ambient interior heat or odor.

Passenger/freight elevators are intermittently nonfunctional and shall not be relied upon. If operational, elevators may be utilized at the Contractor’s discretion; however, downtime shall not constitute grounds for schedule adjustment or equitable cost adjustments.

6.0 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES

The Contractor shall furnish all necessary resources, including but not limited to:

6.1 Key Personnel & Supervision:

Project Manager (PM): Dedicated single POC with full authority to act on behalf of the Contractor, resolve logistical delays, and conduct joint sign-offs with the COR.

Logistics & Safety Coordinator: Dedicated specialist managing base access passes, vehicle safety inspections, hazardous conditions, and OSHA/DoD safety protocols.

Assembly / Technical Team: Trained moving and installation technicians proficient in heavy stairwell carriage, appliance leveling, hardware assembly, and electrical connection safety.

6.2 Environmental & Physical Welfare Equipment: Comprehensive heat-stress mitigation resources, including personal hydration supplies, cooling equipment, PPE, and communication devices suitable for hot or poorly ventilated buildings.

6.3 Packaging & Handling Equipment: Heavy-duty stair-climbing hand trucks, appliance dollies, edge-protection padding, cargo straps, industrial stretch wrap, heavy-gauge poly bags, and climate-controlled commercial moving vehicles.

6.4 Commercial Storage: A fully licensed, bonded, insured, and climate-controlled storage warehouse meeting all municipal commercial building and fire codes.

7.0 SECURITY, INSTALLATION ACCESS, AND SAFETY

7.1 Installation Physical Access

7.1.1 DBIDS Credentials: Contractor personnel shall undergo criminal background screening to obtain Defense Biometric Identification System (DBIDS) access credentials or visitor passes.

7.1.2 Citizenship Verification: All employees performing under this contract shall be legal U.S. citizens or legal permanent residents possessing valid Real ID-compliant federal/state photographic identification.

7.1.3 Commercial Vehicle Gate Protocols: All contractor vehicles entering JBSA shall present current registration, proof of insurance, and submit to physical inspections at commercial vehicle inspection gates.

7.2 Safety & OSHA Compliance

The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) regulations (29 CFR 1910 and 29 CFR 1926) and Air Force Safety Standards (AFMAN 91-203). The Contractor shall halt operations immediately upon identification of an imminent fall, lifting, or electrical hazard.

8.0 DELIVERABLES SCHEDULE

The Contractor shall generate and submit the following mandatory contract deliverables: