Attachment 1 - Performance Work Statement (PWS).pdf
PDF 2 MB Posted
- Attached to
- Upto 60 month Lease for 83 MFDs in Germany
- Solicitation number
- SP7000-21-Q-1041
- Issued by
-
Defense Logistics Agency
About this file
This is a performance work statement outlining requirements for an up to 60 month lease of 83 multi-functional devices located throughout Germany in support of the United States Air Force. The Defense Logistics Agency seeks a contractor to provide the leased devices along with delivery and installation, end user training, full service maintenance including consumable supplies excluding paper, relocation services, technical refresh, removal at end of lease, and reporting. The document specifies technical requirements for the devices, security requirements, volume bands and estimated monthly impressions for devices categorized by network and classification level. It also outlines requirements for delivery and installation, training, maintenance, relocation, technical refresh, removal, invoicing, network functionality and security, supply chain risk management, and an enterprise management tool.
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Other files
| File | Type | Posted |
|---|---|---|
| SP7000-21-Q-1041-A0002.pdf | ||
| SP7000-21-Q-1041-A0001 with attachment.pdf | ||
| Attachment 6 - 20 Percent Quantity Increase Chart.pdf | ||
| SP7000-21-Q-1041.pdf | ||
| Attachment 5 - Full Text Provisions (Vendor COMPLETION Required).pdf | ||
| Attachment 8 - Submission Checklist.docx | DOCX document | |
| Attachment 2 - Delivery Schedule.pdf | ||
| Attachment 4 - PWS Compliance Form.docx | DOCX document | |
| Attachment 3 - Schedule of Supplies and Services.xlsx | XLSX spreadsheet | |
| Attachment 7 - Question and Comment Form.xlsx | XLSX spreadsheet |
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Text version
I. OVERVIEW
| A. The | Defense | Logistics | Agency | (DLA) | seeks | to | enter | into | a | contract | for up to 60 month lease for Eighty- |
| Three (83) Multi-functional | Devices | (MFDs), | accessories | and office | document devices | (hereafter | |||||
| collectively | referred | to | as | “devices”) | located | OUTSIDE | THE CONTIGUOUS | UNITED STATES | (OCONUS) | ||
| – | Germany. | This contract is in support of the United States Air Force. Specific details | are | found | in | ||||||
| sections | II | and | III. |
| B. The | services | associated | with | the | leased | devices | sought | are | delivery | and | installation | (section | IV), | end‐ |
| user | training | (section | V), | full | service | maintenance, | including | all | consumable | supplies | (excluding paper) | |||
| (section | VI), | relocation | (section | VII), | technical | refresh | (section | VIII), | removal | (section | IX), reports | |||
| (section | X), | network | functionality | (section | XII), | and | network | security | (section | XIII). |
II. DEVICES AND CONFIGURATIONS
A. All devices shall meet the following requirements:
1. Simplex/duplex copying, printing, and scanning.
2. Automatic Document Feeder with a 30 page minimum capacity and duplexing.
3. Basic inline finishing functions which include stacking, collating, and multi‐position stapling.
4. Operate using at least 30% recycled 20 lb. paper.
| 5. Free‐standing | with | casters/wheels | (or | cabinets | provided | as | needed). | No | devices | shall | be configured |
| for | table‐top | use. |
6. Copy resolution of at least 600 x 600 DPI.
7. Print resolution of at least 1,200 x 1,200 DPI.
8. Support current desktop and server operating systems.
9. A minimum of 1 Gigabyte of document management memory.
10. Print drivers shall be capable of Page Description Language (PDL) to support Adobe PS3, PCL5E and
PCL6.
| 11. Delivered | with | up‐to‐date | software/firmware | and | drivers, | with | 32‐bit | and | 64‐bit | architecture | ||
| driver | support. | Provide | all | subsequent | updates | along | with | installation | instructions | to | DLA. |
| 12. Operate | using | 220 | volts | (V)/50 | hertz | (Hz) | alternating | current | (AC) | electrical | current. | No | external | |||
| transformers | shall | be | used | as | an | exception. | The | contractor | shall | also | identify | the | power | plug | type |
required.
| 13. Equipped | with | an | external | surge | protector | to | protect | all | electronic | components. | The | external | surge |
| protector | shall | be | provided | in | addition | to | any | internal | surge | protectors. | External | surge | protectors |
| shall | have | a | minimum | five | (5) | year | manufacturer’s | warranty | that | covers: |
a. Replacement of the surge protector if it fails, at no cost to the Government.
| b. Repair | or | replacement | of | any | device | provided | through | this | PWS | damaged | by | a | power | surge |
| when | properly | connected | to | the | Contractor‐provided | surge | protector. |
Defense Logistics Agency (DLA) Information Operation
Performance Work Statement (PWS)
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 1 of 34
14. Include a printed operator’s manual, in English, for each device.
15. Default to:
a. Automatically go into sleep mode after 20 minutes of inactivity
b. Automatically go into hibernation after an hour of inactivity.
c. Print duplex (2‐sided).
d. Print in gray scale on both monochrome and color MFDs
e. “Draft” quality printing rather than “high” quality printing
f. Display all information in English.
B. Devices shall meet the following security requirements:
1. Devices with hard drives shall have an encryption or overwrite Security Kit.
| 2. Only | CLASSIFIED | designated | devices | shall | be | placed | on | the Secret | Internet | Protocol | Router | ||||||
| Network | (SIPRNet). | All | CLASSIFIED | designated | devices | shall | include | an | option | for | a | removable | |||||
| hard | drive. | A | removable | hard | drive | is | a | hard | drive | the | end‐user | may | easily | remove, | and | reinsert | |
| into | the | device | on | a | recurring | basis. | All | devices | with | removable | hard | drives | shall | have | a | locking | |
| mechanism | to | secure | the | hard | drive. |
| 3. All | Universal | Serial | Bus | (USB) | ports/memory | card | slots | on | the | devices | shall | be | disabled | when | |
| delivered | except: | the | printer | port | used | to | connect | the | device | to | a | single | computer; | Common | Access |
| Card | (CAC) | readers; | and | any | USB | ports | needed | for | servicing/maintaining | equipment. | Additionally, | ||||
| unused | ports, | protocols | and | services | on | each | device | shall | be | able | to | be | enabled/disabled | by | the |
| local | IT | administrator. |
| 4. All | devices | shall | have | a | secure | scanning | functionality | that | complies | with | Federal | Information | |||||||
| Processing | Standard | (FIPS) | 140‐2 | (will | be | replaced | by | 140‐3 | FY22) | encryption | with | routing | and | full | |||||
| integration | to | standard | network | infrastructure | destinations, | which | include: | Scan‐to‐Email, | Scan‐to‐ | ||||||||||
| Folder, | Scan‐to‐Network, | Scan‐to‐Server | and | Scan‐to‐PC. | Scanned | documents | shall | be | made | ||||||||||
| available | as | a | TIFF, | JPEG | and | as | a | file | format. | The | default | scan | resolution | shall | be | 300 | x | 300 | |
| DPI. | The | default | scan | output | file | type | shall | be | PDF. | Devices | shall | have | Optical | Character | |||||
| Recognition | (OCR) | in | order | to | process | and | produce | text‐searchable | documents | to | the | scan | |||||||
| destination. | Note: | Full | integration | does | not | mean | scanning | to | proprietary | back‐end | content, | ||||||||
| document | or | records | management | systems | to | support | customized | indexing | or | metadata |
requirements.
| 5. All | Non‐Classified | Internet | Protocol | Router | (NIPR) | devices, | volume | bands | 1‐5, | shall | have | analog | fax | |
| only. | Note: | The | analog | fax | function | shall | be | configured | to | separate/isolate | the | fax | controller | from |
| the | network | controller. | SIPR | devices | shall | NOT | have | fax | capability. |
6. All devices shall have:
| a. CAC/Personal | Identity | Verification | (PIV) | enablement | in | order | to | secure | the | device | from | ||
| unauthorized | use | and | shall | have | a | “Secure | Print” | feature | that | allows | end‐users | to | use |
| authentication | credentials | (ex. | ID, | Login) | and | password | identification | (PIN) | to | release | jobs | ||
| on | the | device. |
| b. Capability | of | integration | with | on‐demand | solution | (e.g., | equivalent | to | “Follow | Me,” | “Follow | ||||
| You,” | “Push” | or | “Pull” | printing) | that | shall | allow | end‐users | to | release | output | on | any | device | |
| on | the | network. |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 2 of 34
| C | Contractors | shall | provide | original | equipment | manufacturer | (OEM) | specification | sheets, | to | include | |
| proposed | configurations, | for | each | device | with | proposal | to | the | Contracting | Officer. |
III. SPECIFICATIONS:
| A. In | addition | to | the | features/capabilities/configurations | set | forth | in | section | II | (outlined | above), | the |
| Contractor | shall | provide | all | devices | in | accordance | with | the | chart | below: |
Quantity Volume Band
NIPR/
SIPR
Estimated Monthly
Impressions
| Min. | Speed | |
| (PPM) | Paper | Capacity |
Mono Color Mono/Color
| 1 | VB‐1NM | NIPR | 5,000 | N/A | 25 | ||||||||
| One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" | |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 1 | VB‐1SC | SIPR | 3,000 | 2,000 | 25 | One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 5 | VB‐1NC | NIPR | 3,000 | 2,000 | 25 | One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 5 | VB‐2NM | NIPR | 10,000 | N/A | 35 | ||||||||
| One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" | |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 2 | VB‐2SC | SIPR | 5,000 | 5,000 | 35 | One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 15 | VB‐2NC | NIPR | 5,000 | 5,000 | 35 | One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 43 | VB‐3NM | NIPR | 20,000 | N/A | 45 | ||||||||
| One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" | |
| Four | (4) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 5 | VB‐3NC | NIPR | 10,000 | 10,000 | 45 | One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" |
| Four | (4) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| 5 | VB‐4NM | NIPR | 35,000 | N/A | 50 | ||||||||
| One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" | |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| One | (1) | High | Capacity | Tray | [2,000 | Sheet | Minimum] | ‐ | 8.5 | x | 11" |
| 1 | VB‐4NC | NIPR | 20,000 | 15,000 | 50 | ||||||||
| One | (1) | Bypass | Tray | [100 | Sheet | Minimum] | ‐ | Up | to | 11" | x | 17" | |
| Two | (2) | Adjustable | Paper | Trays | [500 | Sheet | Minimum/Tray] | ‐ | Up | to | 11" | x | 17" |
| One | (1) | High | Capacity | Tray | [2,000 | Sheet | Minimum] | ‐ | 8.5 | x | 11" |
IV. DELIVERY AND INSTALLATION
A. Delivery and Installation of Ordered Devices:
| 1. Delivery | and | Installation | of | ordered | devices | shall | be | in | accordance | with | (IAW) | the | timeframes |
| outlined | in | the | chart | below: |
| Amount | of | Devices |
| Per | Contracting | Action |
| Maximum | Number | of | Calendar | Days |
| to | Complete | Delivery | and | Installation |
Up to 100 30 days after receipt of contract
101 ‐ 200 45 days after receipt of contract
201 – 500 60 days after receipt of contract
More than 500 90 day after receipt of contract
| 2. Installation | shall | be | defined | as | device | is | fully | operational | as | ordered, | to | include | network |
| connectivity | and | scanning, | if | required. | The | Contractor | shall | provide | onsite | technical | and | system | |
| analyst | support | and | appropriate | digital | cards/products | to | successfully | connect | devices | to | DLA | ||
| customers’ | networks. |
| 3. Upon | completion | of | device | delivery, | the | Contractor | shall | obtain | customer | signature | and | date | on | ||||
| each | bill | of | lading | (BOL) | or | packing | slip, | and | provide | this | proof | of | delivery | to | the | designated | DLA |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 3 of 34
| Point | of | Contact | (DLA | POC) | within | ten | (10) | business | days | after | delivery. | The | Contractor | shall | |
| also | provide | the | Installation | Report | (Appendix | #1) | or | a | modified | delivery | schedule | with | serial | ||
| numbers | added | to | the | designated | DLA | Point | of | Contact | (DLA | POC) | within | ten | (10) | business | days |
| after | delivery | and | installation | have | been | completed. |
| 4. If | a | device | cannot | be | delivered | and | installed | within | the | delivery | time | that | is | given, | the | Contractor |
| shall | notify | the | issuing | Contracting | Officer | as | soon | as | the | delay | is | realized, | of | the | expected | delivery |
| date | for | the | ordered | device(s). |
| 5. Regardless | of | installation | date, | all | devices, | including | replacement | devices, | shall | maintain | a | co‐ |
| terminus | Period | of | Performance | (PoP). |
| 6. Upon | installation, | the | Contractor | shall | affix | on | each | device | a | sticker | with | the | following | information: | |||||
| manufacturer’s | name, | model | number, | device | serial | number | and | toll‐free | telephone | number(s) | to | ||||||||
| place | service | maintenance | calls | and | order | consumable | supplies. | Additionally, | the | Contractor | shall | ||||||||
| add | the | PoP | end | date | to | DLA | EMS | sticker | and | affix | to | device. | (DLA | shall | provide | the | DLA | EMS |
stickers.)
7. The Contractor shall provide English‐speaking personnel at the toll‐free number(s) provided.
B. Options to Order Additional Quantities of Devices:
| 1. As | options, | the | Contractor | shall, | at | the | same | unit | price, | provide | up | to | twenty | percent | (20%) | more | ||
| co‐terminus | leased | devices | than | set | forth | at | each | CLIN | of | a | delivery | order; | provided | that | DLA | |||
| exercises | and | issues | its | options, | if | at | all, | prior | to | the | end | of | the | 24th | month | following | the | effective |
| date | of | the | contract. |
V. TRAINING
A. The Contractor shall provide either on‐site or online training, in English, as specified in the contract, to end‐users.
| B. The | Contractor | shall | coordinate | directly | with | each | command’s | POC | listed | on | the | contract | to | establish |
| the | training | schedule. |
C. Training shall include the following:
1. How to operate the basic function keys of the device.
2. How to operate special features including duplexing, enlargements, reductions, and multiple job queues.
3. Diagnosis and resolution of basic device malfunctions, including paper jams.
4. Location and procedures for installing consumables such as paper, toner, staples, etc.
| D. For | on‐site | training, | the | Contractor | shall | submit | a | Summary | of | On‐Site | Training | Report | (Microsoft | Excel | |
| format), | listing | device | serial | number, | personnel | trained | and | date | training | was | completed, | to | the | ||
| designated | DLA | POC | within | five | (5) | business | days | of | training | completion. | Initial | invoice | payment | shall | |
| not | be | released | until | this | report | is | received. |
| E. For | online | training, | the | Contractor | shall | provide | each | POC | listed | on | the | delivery | schedule | with | ||||
| manufacturer‐approved | training | that, | at | a | minimum, | covers | all | items | listed | in | paragraph | V.C. | The | link | ||||
| shall | be | accessible | by | DLA | and | its | customers | via | http | or | https. | The | Contractor | shall | submit | a | Summary | |
| of | Online | Training | Report | (Microsoft | Excel | format), | listing | device | serial | number, | personnel | trained, | ||||||
| addresses | training | link | was | sent | and | date | training | link | was | sent, | to | the | designated | DLA | POC | |||
| within | five | (5) | business | days | of | to | personnel. | Initial | invoice | payment | shall | not | be | released | until | |||
| this | report | is | received. |
| F. In | addition | to | either | on‐site | or | online | training, | the | Contractor | shall | provide | a | quick | reference | desk | |||
| guide | (single | sheet, | 8.5” | x | 11” | paper | size, | laminated, | full | color | and | able | to | be | easily | stowed | away | with |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 4 of 34
| the | device). | The | contractor | shall | also | provide | a | CD‐ROM/DVD | and/or | web‐based | training | (URL | printed | |||
| on | a | sticker | to | be | placed | on | the | front | of | the | device) | to | serve | as | follow‐up | training. |
VI. MAINTENANCE
A. Service
| 1. The | Contractor | shall | maintain | each | device | at | a | minimum | 95% | monthly | available | rate. | Maintaining |
| the | devices | includes: |
a. Preventive maintenance
b. Service calls
c. Repairs
d. Troubleshooting
e. Connectivity
f. All associated labor and travel
| 2. If | a | malfunction | cannot | be | corrected | during | the | initial | service | call, | the | Contractor | shall | resolve | all |
| issues | no | later | than | ten | (10) | calendar | days | from | date | of | initial | service | call. |
| 3. The | Contractor | shall | provide | English | speaking | service | technician | support | Monday | through | Friday | ||
| from | 8:00 | a.m. | – | 4:30 | p.m. | local | time, | with | the | exception | of | Federal | holidays. |
| 4. The | Contractor | shall | respond | to | work | stoppage | situations | within | four | (4) | business | hours | of | a | ||||
| service | call. | Work | stoppage | is | defined | as | a | required | function | of | the | device | (printing, | copying, | ||||
| scanning | or | faxing) | is | non‐operational. | A | telephone | call | (unless | it | results | in | solving | the | problem) | ||||
| shall | not | be | deemed | an | acceptable | service | response. | The | service | technician | shall | call | the | end‐user | ||||
| within | an | hour | to | discuss | the | service | problem | and | time | of | arrival. | It | is | estimated | that | 10% | of | |
| service | calls | shall | be | classified | as | “work | stoppage” | across | the | total | device | population | on | a | yearly |
basis.
| 5. The | Contractor | shall | respond | to | non‐work | stoppage | situations | within | eight | (8) | business | hours | of | ||||
| a | service | call. | Non‐Work | stoppage | is | defined | as | a | required | function | of | the | device | (printing, | copying, | ||
| scanning | or | faxing) | is | degraded. | A | telephone | call | (unless | it | results | in | solving | the | problem) | shall | not | |
| be | deemed | an | acceptable | service | response. | The | service | technician | shall | call | the | end‐user | within | an | |||
| hour | to | discuss | the | service | problem | and | time | of | arrival. |
| 6. In | the | case | of | devices | cleared | for | CLASSIFIED | material, | the | Contractor’s | repair | technicians | shall | ||
| have | a | Department | of | Defense | (DoD) | security | clearance | equal | to | or | higher | than | the | classification | of |
| the | device | and | be | able | to | provide | verification | when | requested. |
| 7. The | Contractor | shall | be | responsible | for | all | damages | due | to | normal | wear | and | tear | and | loss | or |
| damage | caused | by | the | Contractor | or | its | agents. |
| 8. If | a | device | is | determined | to | be | non‐repairable, | to | include | damaged | devices, | the | Contractor | shall | |
| inform | the | designated | DLA | POC | within | two | (2) | business | days | of | making | this | determination. | The | |
| Contractor | shall | deliver | and | install | a | comparable | replacement | device | within | fifteen | (15) | calendar | |||
| days | from | written | notification | from | the | Contracting | Officer. |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 5 of 34
B. Consumable Supplies
| 1. The | Contractor | shall | provide | all | consumable | supplies | (including | staples) | necessary | for | the |
| operation | of | the | devices. | Paper | is | excluded | as | a | consumable | supply. |
| 2. The | Contractor | shall | deliver | all | required | consumable | supplies | to | the | designated | locations | listed | on | ||
| the | delivery | schedule | identified | on | the | contract, | within | three | (3) | business | days | after | receipt | of | a |
| request | for | supplies. |
VII. DEVICE RELOCATION
A. For device relocations, the Contractor shall:
| 1. Provide | device | relocation | services, | within | a | 50‐mile | radius, | for | 100% | of | the | total | number | of | devices | |
| ordered, | for | each | year | of | the | specified | period | of | performance. | (For | example, | if | there | are | 100 | |
| devices | ordered, | the | Contractor | shall | provide | relocations | for | up | to | 100 | devices | per | year. | This | could | |
| be | relocating | the | same | device | 100 | times, | relocating | 100 | different | devices | one | time | each | or | any | |
| other | combination | thereof | each | year.) | The | device | relocations | shall | not | require | rigging | or | special | |||
| handling. | Devices | shall | not | be | relocated | without | written | approval | from | the | designated | DLA | POC | |||
| and | shall | be | completed | within | thirty | (30) | calendar | days | after | receipt | of | the | written | request. |
| 2. Include | the | following: | Breakdown | and | packing | of | equipment, | shipping, | uncrating, | re‐installation |
| and | end‐user | training. |
3. Be responsible for any and all repairs that may be required following any relocation performed.
| 4. Upon | completion, | obtain | customer | signature | on | the | Removal/Relocation | Report | contained | within | ||
| Appendix | #2 | and | the | MFD | Hard | Drive | Removal | Record | (Appendix | #3) | if | applicable. |
VIII. TECHNICAL REFRESH
| A. In | the | event | the | Contractor | is | no | longer | able | to | provide | the | products | proposed, | the | Contractor | may, |
| only | after | written | approval | by | the | Contracting | Officer, | remove | the | products | from | the | contract | and | ||
| provide | replacement | products | which | shall | meet | or | exceed | the | Volume | Band | requirements | as | listed | in | ||
| this | PWS, | at | the | contract | price. |
| 1. Replacement | devices | shall | be | newer | technology | than | the | models | they | are | replacing. | If | the | ||
| Contractor | submits | new | models | for | testing, | the | devices | shall | be | “in | production” | and | not | near | “end |
| of | life.” |
| 2. Prior | to | delivery, | if | replacement | devices | have | not | been | previously | tested | by | DLA, | they | shall | be |
| tested | as | outlined | in | section | XV. |
IX. DEVICE REMOVAL
A. For device removal, the Contractor shall:
| 1. Remove | all | devices | and | associated | supplies | within | thirty | (30) | calendar | days | of | contract | expiration |
| or | receipt | of | a | modification | signed | by | the | Contracting | Officer. |
2. Notify the issuing Contracting Officer as soon as any delay in device removal is realized.
| 3. Prior | to | device | removal, | remove | all | hard | drives | and | surrender | them | to | DLA | (or | its | assignee). | Upon |
| completion | of | the | hard | drive | removal, | the | Contractor | shall | obtain | the | required | signatures | on | both | ||
| the | Removal/Relocation | Report | (Appendix | #2) | and | the | MFD | Hard | Drive | Removal | Record | (Appendix | ||||
| #3). | After | the | hard | drive | has | been | removed, | ALL | classification | stickers | shall | be | removed | prior | ||
| to | device | removal/disposal. |
| 4. The | Government | reserves | the | right | to | withhold | final | payment | if | all | devices | are | not | removed | from |
| the | premises | within | thirty | (30) | calendar | days | of | contract | expiration | or | termination. |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 6 of 34
| 5. 5. Be | subject | to | payment | of | all | disposal | fees | incurred | by | the | Government | for | any | devices | not | removed |
| within | thirty | (30) | calendar | days | of | termination | or | expiration. | After | this | time | period, | the | devices | ||
| will | be | considered | abandoned. |
X. REPORTS
A. The Contractor shall provide the following reports:
1. Installation Report, as referenced in section IV.A.3.
2. Summary of On‐Site Training Report, as referenced in section V.D.
| 3. Device | Listing | Report | (Microsoft | Excel | format) | shall | be | submitted | via | Wide | Area | Work | Flow | ||||
| (WAWF) | to | the | DLA | POC | with | the | monthly | invoice. | The | report | shall | contain | an | accurate | listing | of | |
| all | devices | under | contract | (model, | serial | number, | location). |
4. Removal/Relocation Report, as applicable, as referenced in section VII.A.6 and IX.A.
| B. Upon | request, | the | Contractor | shall | provide | the | following | reports | within | 5 | business | days, | at | no | cost | to |
| the | Government: |
1. Usage Report (Appendix #4) shall be submitted to the DLA POC.
| 2. Response | Time | Report | shall | be | submitted | to | the | DLA | POC | and | the | Contracting | Officer. | This | report | |||
| shall | identify | the | technician’s | response | time, | defined | as | the | time | between | when | the | service | call | is | |||
| placed | and | when | the | technician | arrives | onsite | to | repair | the | equipment. | If | the | issue | is | able | to | be | |
| resolved | on | the | phone, | the | response | time | shall | be | defined | as | the | time | the | service | call | was | placed | |
| and | when | the | issue | was | resolved | over | the | phone. |
| 3. Device | Downtime | Report | shall | be | submitted | to | the | DLA | POC. | This | report | shall | identify | the | time | the | |
| equipment | was | inoperable/non‐functional. | Downtime | is | defined | as | the | time | the | service | call | is | |||||
| placed | notifying | the | Contractor’s | representative | that | the | equipment | is | inoperable/non‐functional | ||||||||
| or | when | the | technician | begins | service | on | the | equipment | if | the | device | is | operable/functional | upon | |||
| arrival. | In | addition, | the | report | shall | include | information | relative | to | the | frequency | of | service | calls, | |||
| production | volume | between | service | calls, | types | of | repairs, | as | well | as | parts | required. |
| 4. Device | Uptime | Report | shall | be | submitted | to | the | DLA | POC | and | the | Contracting | Officer. | This | report | |
| shall | identify | the | time | the | equipment | was | operable | and | available | and | will | be | used | to | verify | the |
| required | minimum | 95% | monthly | available | rate, | as | outlined | in | section | VI.A.1. |
XI. INVOICING
| A. All | invoices | shall | be | submitted | with | the | Device | Listing | Report | via | Wide | Area | Work | Flow | (WAWF) |
| and | shall | be | submitted | in | United | States | Dollars. | The | following | website | provides | additional | |||
| information | regarding | WAWF | including | information | for | “vendors | getting | started” | with | the | system: |
https://wawf.eb.mil/xhtml/unauth/help/help.xhtml.
| B. For | devices | that | are | relocated | or | removed, | invoices | shall | include | the | Removal/Relocation | Report | ||
| (Appendix | #2) | and | the | Hard | Drive | Removal | Record | (Appendix | #3) | and | the | BOL. | Invoices | submitted |
| without | the | applicable | reports | shall | not | be | paid. |
XII. NETWORK FUNCTIONALITY
| A. DoD | policy | prohibits | the | publication | of | network | configuration | information; | therefore, | DoD | |||
| installations | shall | not | fill | out | pre‐installation | site | surveys. | The | required | information | shall | be | |
| provided | at | time | of | installation. |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 7 of 34
| B. The | Contractor | shall | provide | devices | that | shall | operate | on | and | coexist | on | a | network | supporting | all | of |
| the | following: |
1. Internet Protocol Version 4 (IPv4),
2. Internet Protocol Version 6 (IPv6),
3. A hybrid of IPv4 and IPv6.
C. Support shall be provided for network configurations based on agency hardware/software.
XIII. NETWORK SECURITY
| A. The | Contractor | shall | provide | devices | that | can | be | configured | to | comply | with | the | current | Defense |
| Information | Systems | Agency | (DISA) | Security | Technical | Implementation | Guide | (STIG) | titled | |||||
| Multifunction | Device | and | Network | Printer | STIG | (latest | version | and | release), | available | at: |
https://cyber.mil/.
| B. Contractors | shall | monitor | industry | standard | vulnerability | sites | (e.g. | http://nvd.nist.gov/, | ||||||
| https://www.us‐cert.gov/ncas/alerts, | http://oval.mitre.org/) | and | take | appropriate | actions | if | their | |||||||
| equipment | is | subject | to | a | known | vulnerability. | When | vulnerabilities | are | identified | by | the | Contractor, | |
| DLA | or | its | customers, | the | Contractor | shall | provide | remediation | for | distribution | to | all | installed | |
| equipment | in | accordance | with | USCYBERCOM | TASKORD | regulations | unless | a | different | time | period | is | ||
| directed | by | USCYBERCOM | via | DLA. | The | TASKORD | is | For Official Use Only. | The | following | is | authorized | ||
| to | be | quoted | from | the | TASKORD | for | reference: |
| 1. Assured | Compliance | Assessment | Solution | (ACAS) | assigns | severity | scores | of | critical, | high, | medium |
| and | low | to | plug‐in | findings. |
| a. Critical | findings | reflect | discovery | of | a | common | vulnerability | and | exposure | (CVE) | that | poses | |
| significant | risk | to | the | confidentiality, | integrity, | and | availability | of | DODIN | Networks. | Actions | to | |
| mitigate | or | remediate | critical | vulnerabilities | shall | be | initiated | upon | discover | with | the | goal | of |
| mitigation/remediation | within | seven | (7) | calendar | days. |
| b. Findings | with | a | severity | score | of | high | shall | be | addressed | in | the | same | manner | as | vulnerabilities |
| addressed | via | Information | Assurance | Vulnerability | Alert | (IAVA) | directives | and | mitigated | or | |||||
| remediated | within | twenty‐one | (21) | calendar | days | of | discovery. |
| c. Findings | with | severity | scores | of | medium | and | low | shall | be | addressed | in | accordance | with | local |
| Approving | Official | (AO), | Information | System | Security | Manager | (ISSM), | or | Information | System | ||||
| Security | Officer | (ISSO) | guidance | until | further | notice. |
| d. In | all | instances, | DoD | components | shall | consider | exposure | to | threat, | mission | impact, | sensitivity |
| of | data, | and | current | mitigating | security | controls | when | prioritizing | implementation | of | fix |
actions.
| C. In | the | event | remediation | cannot | be | achieved | within | the | mandated | timeline, | the | Contractor | shall | |
| provide | a | Plan | of | Action | and | Milestones | and | receive | approval | thereof | by | the | Customer’s | agency |
| Authorizing | Official | or | designee | for | risk | acceptance. |
| D. All | devices | shall | be | International | Organization | for | Standardization | (ISO)/International | Electrotechnical | ||
| Commission | (IEC) | 15408 | (Common | Criteria) | certified | IAW | CNSSP‐11 | using | the | National | Information |
| Assurance | Partnership | (NIAP) | approved | criteria | or | equivalent. |
| 1. A | device | shall | be | acceptable | if | it | is | included | on | either | the | NIAP | CCEVS | Product | Compliant | List |
| (https://www.niap‐ccevs.org/Product/) | or | Common | Criteria | Portal | Certified | Products | list |
(http://www.commoncriteriaportal.org/products/).
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 8 of 34
| 2. All | devices | shall | have | current | ISO/IEC | 15408 | certification | and | recertification, | if | applicable, | before | ||
| the | Contractor | can | schedule | lab | time. | See | section | XIV. | Guidance | for | Common | Criteria | Maintenance | |
| and | Reevaluation | is | available | at: | https://www.niap‐ |
ccevs.org/documents_and_guidance/ccevs/scheme‐pub‐6.pdf
| E. All | devices | shall | be | capable | of | obtaining | accreditation | through | the | Risk | Management | Framework | (RMF) | |||
| for | DoD | Information | Technology | (IT). | As | part | of | this, | the | Contractor | agrees | to | provide | all | requested | |
| information | and | work | in | good | faith | with | DLA | so | the | DLA | customers | can | expeditiously | obtain | RMF | |
| accreditation | prior | to | device | delivery | and | installation. | The | Contractor | shall | also | provide | devices | for | |||
| vulnerability | and | STIG | testing | to | DLA | or | customer’s | site. | The | Contractor | further | agrees | that | if | the | |
| proposed | device(s) | does | not | obtain | RMF | accreditation, | the | contractor | shall | remove | the | device(s). | ||||
| Information | regarding | RMF | is | found | in | Risk | Management | Framework | (RMF) | for | DoD | Information | ||||
| Technology | (IT) | Instruction | 8510.1 | dated | 12 | March | 2014: | |||||||||
| http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf. | In | order | to | maintain | RMF | and | ||||||||||
| STIG | compliance, | devices | are | required | to | be | delivered | with | the | most | up‐to‐date | firmware, | as | outlined | in | |
| section | II.A.11. |
| F. The | Contractor | shall | supply | a | SMARTCARD | Public | Key | Infrastructure | (PKI) | Solution | which | is | compliant | |||
| with | DODI | 8520.03 | and | NIST | FIPS | 201 | (PIV) | standards. | The | contractor | shall | provide | card | readers | that | |
| shall | read | and | process | all | approved | CAC | and | PIV | cards. | The | Contractor | shall | maintain | compliance | with | |
| DoD‐wide | SMARTCARD | and | DoD | PKI | standards, | and | support | all | approved | physical | cards | during | the | full | ||
| lease | period. |
| G. The | contractor | shall | provide | a | SMARTCARD | PKI | Solution | with | SIPRNet | token | capability, | which | is | |||
| compliant | with | DoD | requirements | for | PK‐enabling | and | interoperability | as | set | forth | in | DODI | 8520.02. | |||
| The | Contractor | shall | provide | card | readers | that | shall | read | and | process | all | approved | SIPRNet | token | ||
| cards. | The | Contractor | shall | provide | device | support | systems | that | incorporate | the | use | of | PKI | for | ||
| encryption | of | information | in | transit | or | at | rest. | The | Contractor | shall | provide | devices | that | are | compatible | |
| with | 3.3 | volt | SafeNet | SC650 | token | and | that | are | compatible | with | the | 90Meter | Middleware | solution | for | |
| CAC, | known | as | CAC | Smart | Card | Manager‐90. | The | Contractor | shall | maintain | compliance | with | DoD | wide | ||
| SIPR | and | DoD | PKI | standards, | and | support | all | approved | physical | cards | and | firmware | during | the | full | |
| lease | period. | For | current | DODI | instructions | go | to: |
http://www.dtic.mil/whs/directives/corres/ins1.html.
| H. The | Contractor | shall | ensure | that | CAC/SIPR | token | authentication | is | available | for | scanning, | printing | and |
| copying | and | shall | be: |
1. Capable of digitally signing emails using the senders DoD PKI Certificate(s).
2. Capable of encrypting emails using the receivers DoD PKI Certificate(s).
3. Capable of scan to file on networked devices.
4. In compliance with Homeland Security Presidential Directive‐12 (HSOP‐12).
I. The Contractor shall produce certificates of compliance, if requested.
XIV. TESTING
| A. All | devices | proposed | in | response | to | the | contract | shall | be | tested | for | compliance | with | Network | Security |
| as | defined | in | section | XIII | after | award. |
| B. The | estimated | time | for | testing | is | twenty | (20) | business | days. | Testing | and | approval | shall | be | performed | |
| by | the | DLA | Information | Operations | EMS | Division | in | conjunction | with | the | Contractor’s | assistance. | The |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 9 of 34
| Contractor | shall | provide | onsite | engineering | assistance | and | other | support | necessary | to | configure, | setup, |
| and | test | the | equipment | as | needed. |
| 1. DLA | tests | devices | to | meet | DoD | RMF | and | STIG | Compliance. | If | all | devices | pass | the | preliminary | ||
| testing | process, | DLA | shall | submit | a | compliance | memorandum | to | the | Contractor | informing | them | |||||
| that | the | devices | have | passed | the | preliminary | testing | process. | In | some | cases, | prior | to | being | added | to | |
| the | DLA | customer’s | network, | additional | certification | procedures | and | testing | shall | be | required | prior | |||||
| to | risk | acceptance. | If | required | by | DLA, | the | Contractor | shall | deliver | test | devices | to | the | DLA | customer | |
| prior | to | proceeding | with | installation. | DLA | shall | exercise | due | diligence | to | assist | with | technical | ||||
| mitigation | and | resolve | any | questions | and/or | concerns | raised | by | that | agency | during | the | testing | ||||
| review | process. |
| 2. If | the | devices | do | not | pass | any | of | the | testing | procedures | for | any | reason, | DLA | shall | not | proceed | with |
| installation | of | said | devices | at | the | customer | locations | and | DLA | shall | terminate | the | contract. |
C. A device shall not be tested if it cannot be assigned to one of the Volume Bands as outlined in section V.
| D. The | devices | shall | be | delivered | with | all | required | accessories, | software, | firmware, | etc. | Output | paper | |
| handling | accessories | are | not | tested | and | shall | not | be | delivered | to | the | lab. |
E. Approved devices previously submitted to DLA for testing are not required to be re‐tested.
| F. The | Contractor | shall | deliver | the | devices | for | each | Volume | Band | series, | under | each | Functional | Area, | to | ||
| DLA | Information | Operations | J67E | located | at | 430 | Mifflin | Avenue, | Building | 430, | New | Cumberland, | PA | ||||
| 17071, | for | testing, | at | no | cost | to | the | government. | Delivery | coordination | shall | take | place | within | five | (5) | |
| business | days | of | contract | award. |
| G. The | Contractor | shall | resolve | non‐compliance | issues | as | quickly | as | possible. | If | the | issues | cannot | be | |||
| resolved | within | fourteen | (14) | calendar | days, | the | test | shall | be | suspended. | After | the | non‐compliance | ||||
| issues | are | resolved | by | the | Contractor, | the | suspended | session | shall | be | scheduled | when | lab | time | is | next | |
| available. | If | requested | by | DLA, | the | Contractor | shall | remove | their | devices | from | the | lab | to | avoid | delaying | |
| the | next | scheduled | test. |
| H. For | all | devices | tested | and | placed | on | the | DLA | contract, | the | Contractor | shall | collaborate | with | the | DLA |
| Configuration | Manager | to | develop | the | testing | results | package. | The | Contractor | shall | develop | the | device | |||
| Implementation | Guide. | The | Implementation | Guide | shall | provide | step‐by‐step | instructions | and | |||||||
| screenshots | to | configure | the | devices | in | accordance | with | the | testing | results. | Government | acceptance | of | |||
| the | Implementation | Guide | is | at | the | discretion | of | the | DLA | EMS | Division. |
| I. The | security | requirements | set | forth | in | this | PWS | are | minimum | device | specifications | and | have | been | |
| identified | as | the | basic | requirements | common | across | Government | agencies. | These | are | the | minimum | |||
| security | requirements | applicable | to | all | devices | awarded | under | this | contract. | Each | ordering | activity | may | ||
| have | its | own | hardware/software | acceptance | processes. | All | devices | shall | be | subject | to | ordering | activity | ||
| hardware/software | evaluation | processes. | If | the | device | fails | a | security | evaluation, | the | Contractor | may | |||
| select | a | different | technology | or | mitigate | the | failed | controls | to | fulfill | this | requirement. | The | Contractor | |
| shall | be | available | to | meet | with | the | information | technology | (IT) | and | security | personnel | at | a | mutually |
| convenient | time | during | the | evaluation | process, | and | shall | identify | a | mutually | acceptable | solution. | The | ||
| Contractor | shall | provide | the | necessary | equipment | or | expertise | to | complete | security | testing | and | |||
| integration | into | the | existing | environment. | The | customer | agency | may | require | the | Contractor | to | ship | ||
| devices | to | a | specific | location | for | testing | at | time | of | award. |
| J. If, | during | the | life | of | the | contract, | a | requirement | in | section | XII | and | XIII | is | changed, | updated | or | revised, |
| the | Contractor | shall | comply | with | the | most | current | version | of | the | requirement. |
| K. The | Contractor | shall | remove | all | hardware | from | the | DLA | test | lab | within | ten | (10) | calendar | days | upon |
| notification | of | test | completion. |
XV. SUPPLY CHAIN RISK MANAGEMENT
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 10 of 34
| A. As | part | of | its | quote, | the | Contractor | shall | provide | written | documentation | demonstrating | how | the | |||
| integrity | and | security | of | all | equipment, | components | thereof, | repair | parts | and | consumables | it | will | |||
| provide | and/or | use | in | performing | this | contract | will | meet | the | standards | set | forth | in | National | Institute | of |
| Standards | and | Technology | (NIST) | Special | Publication | 800‐61. | This | documentation | shall | clearly | ||||||
| demonstrate | how | the | Contractor | is | taking | effective | measures | to | mitigate | the | risks | of | foreign | |||
| intelligence | services, | terrorist | groups, | or | others | from | inserting | unwanted | functionality | into | the | supplies | ||||
| and/or | services | DLA | receives | through | this | contract. | Additionally, | this | documentation | shall | provide | |||||
| specific | details | of | what— |
| 1. Policies | the | Contractor | has | in | place | to | prevent | both | (a) | the | use | of | counterfeit | or | altered | equipment, |
| components | thereof, | consumables | and | parts | and | (b) | their | introduction | into | the | Contractor’s | supply |
chain;
| 2. Security | procedures | the | Contractor | uses | to | track | the | chain | of | custody | of | equipment, | components | ||
| thereof, | consumables | and | parts, | to | include | while | this | material | is | in | storage | and | in | transit; | and |
| 3. Steps | the | Contractor | takes | to | ensure | the | integrity | and | authenticity | of | new, | refurbished | or |
| remanufactured | equipment, | components | thereof, | repair | parts | and | consumables | to | prevent | ||||
| tampering | so | they | will | perform | according | to | specifications | without | additional | unwanted |
functionality.
| B. The | Contractor | shall | continuously | meet | the | standards | of | NIST | Special | Publication | 800‐61 | while | taking | |
| effective | measures | to | mitigate | the | risks | of | foreign | intelligence | services, | terrorist | groups, | or | others | from |
| inserting | unwanted | functionality | into | the | supplies | and/or | services | provided | through | this | contract. | |||
| Upon | request, | the | Contractor | shall | provide | written | documentation | meeting | all | requirements | set | forth | ||
| in | part | A, | above. |
XVI. ENTERPRISE MANAGEMENT TOOL
| A. The | Contractor | shall | provide | an | Enterprise | Management | Tool | that | manages | devices. | The | |
| management/monitoring | software | tool | shall | reside | within | the | customers’ | network | in | order | to | monitor, |
| manage | and | generate | usage | to | facilitate | continued | fleet | optimization | reports. |
| B. The | Enterprise | Management | Tool | shall | use | SNMP | V3. | The | management | tool | shall | monitor | meter | reads, | |
| volume, | usage, | supply | levels, | and | issue | notifications/alerts | about | device | status. | The | notifications/alerts | ||||
| shall | notify | designated | personnel | when | to | order | consumables | and | request | maintenance/repair |
services.
XVII. INSTALLATION SECURITY REQUIREMENTS
| A. The | Contractor | shall | comply | with | all | rules | and | regulations | to | obtain | Government | installation | access | in |
| order | to | meet | all | response | times | identified | within | the | PWS. |
| B. The | Contractor | shall | comply | with | Government | base | access | requirements | as | set | forth | in | the | base/ |
| command | regulations. |
| C. The | Contractor | shall | be | responsible | for | any | and | all | fees | associated | with | the | application | process | and/or |
| enrollment | to | access | any | installation | or | facility.. |
| D. For | devices | cleared | for | CLASSIFIED | material, | the | Contractor’s | repair | technicians | shall | have | a | DoD | ||
| security | clearance | equal | to | or | higher | than | the | classification | of | the | device | and | shall | provide | verification |
| when | requested. |
XVIII. GENERAL CONDITIONS
| A. The | Contractor | shall | assign | a | single | point | of | contact | (POC) | to | coordinate | with | the | Contracting | Officer | in | ||
| all | aspects | of | this | contract | within | three | (3) | business | days | of | receipt | of | the | award. | The | Contractor | shall |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 11 of 34
| provide | its | assigned | POC’s | name, | title, | business | address, | phone | number | and | address | to | the | |
| Contracting | Officer. |
| B. The | Contractor | shall | comply | with | the | Health | Insurance | Portability | and | Accountability | Act | (HIPAA) |
| when | installing | devices | at | Government | medical | sites. |
| C. The | Contractor | shall | comply | with | the | Section | 508 | accessibility | requirements. | By | submission | of | its | offer, | ||
| the | Contractor | affirms | that | its | Electronic | Information | Technology | (EIT) | supplies | and | services | are | ||||
| accessible | as | outlined | in | the | law, | the | standard, | and | FAR | Subpart | 39.2. | The | Contractor | shall | complete | the |
| Voluntary | Product | Accessible | Template | (VPAT®) | document | (Appendix | #5) | with | their | proposal. |
XIX. APPENDICES
A. Appendix #1: Installation Report
B. Appendix #2: Removal/Relocation Report
C. Appendix #3: Hard Drive Removal Record
D. Appendix #4: Usage Report
E. Appendix #5: VPAT® Template
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 12 of 34
Appendix #1 INSTALLATION REPORT
Activity Name Customer Address
Customer POC Phone # Customer POC Email
Contract #
CLIN# Manufacturer Model # Serial # Install
Date
Building
Number
Floor Number/ Room Number
Continue on the back, if needed. Note: A Delivery Schedule or Spreadsheet can be used as an attachment to this install report.
Customer Accepting Receipt of Device (Print): Customer Signature
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DLA Information Operations Performance Work Statement (PWS) Version 21.1
CLIN# Manufacturer Model # Serial # Install
Date Building Number
Floor Number/ Room Number
(Page 2 – Appendix #1)
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DLA Information Operations Performance Work Statement (PWS) Version 21.1
Appendix #2 REMOVAL/RELOCATION REPORT
Activity Name Customer Address
Customer POC Phone # Customer POC Email
Contract #
CLIN# Manufacturer Model # Serial # Date Building# / Floor # / Room #
Continue on the back, if needed. Note: A Delivery Schedule or Spreadsheet can be used as an attachment to this install report.
*HARD DRIVE REMOVAL (SIGNATURES REQUIRED)*
Customer Approving Removal of Device (Print Name):
Must be the EMS DLA Information Operations POC, or designated representative.
Customer Signature
Information Assurance Manager (IT) Receipt of HD (Print
Name):
Information Assurance Manager (IT)
Signature
Contractor Technician (Print Name): Technician Signature
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DLA Information Operations Performance Work Statement (PWS) Version 21.1
CLIN# Manufacturer Model # Serial # Date Building# / Floor # / Room #
(Page 2 ‐ Appendix #2)
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DLA Information Operations Performance Work Statement (PWS) Version 21.1
Appendix #3 Equipment Management Solutions Hard Drive Removal Record
Form log number
FY ‐ SEQ#
DLADCSVC ‐ ‐
Contract number
Customer (Agency/Command)
Drive manufacturer and model
Hard drive serial number
MFD serial number
Date removed
Printed name of technician removing hard drive
Signature of technician removing hard drive
Drive classification ☐ Classified (up to Secret) ☐ Unclassified (CUI)
Hard drive disposition
☐ Retained by customer ☐ Shipped to DLA Information Operations
☐ Shipped to NSA
Printed name of EMS Division representative accepting drive for DLA Information Operations or customer accepting drive
Signature of EMS Division representative accepting drive for DLA information Operations or customer accepting drive
Printed name/title of person sanitizing hard drive
Signature of person sanitizing hard drive
Date destroyed
Printed name/title verification after Degaussing and Crushing
Signature for verification after degaussing and crushing
Degausser/crusher location ☐ DSI HD‐1T (Phil) ☐ EM/Garner Model TS‐1 (NOR)
☐ SEM Model 0101(Phil) ☐ SEM Model 0101(NOR)
Post‐Sanitization destination (recycling center)
Contact phone number to degausser operator and verification personnel
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DLA Information Operations Performance Work Statement (PWS) Version 21.1
Appendix #4 USAGE REPORT
Monochrome Color
Contract
Model Serial # Install Date
(MM/DD/YYYY)
Beginning
Meter
Ending
Meter Usage
Beginning
Meter
Ending
Meter Usage
Was Meter
Read
Estimated?
(Yes/No)
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 18 of 34
DLA Information Operations Performance Work Statement (PWS) Version 21.1
Appendix #5
[Company] Accessibility Conformance Report
(Based on VPAT® Version 2.4)
Name of Product/Version:
Report Date:
Product Description:
Contact Information:
Notes:
Evaluation Methods Used:
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
| Standard/Guideline | Included | In | Report | |||||||
| Web | Content | Accessibility | Guidelines | 2.0 | Level | A | (Yes | / | No | ) |
| Level | AA | (Yes | / | No | ) |
| Level | AAA | (Yes | / | No | ) |
| Web | Content | Accessibility | Guidelines | 2.1 | Level | A | (Yes | / | No | ) | |
| Level | AA | (Yes | / | No | ) | ||||||
| Level | AAA | (Yes | / | No | ) |
| Revised | Section | 508 | standards | published | January | 18, | 2017 | and | corrected |
| January | 22, | 2018 |
(Yes / No )
| EN | 301 | 549 | Accessibility | requirements | suitable | for | public | procurement | of | ICT |
| products | and | services | in | Europe, | ‐ | V3.1.1 | (2019‐11) |
(Yes / No )
Terms
The terms used in the Conformance Level information are defined as follows:
| Supports: | The | functionality | of | the | product | has | at | least | one | method | that | meets | the | criterion | without | known |
| defects | or | meets | with | equivalent | facilitation. |
| Partially | Supports: | Some | functionality | of | the | product | does | not | meet | the | criterion. | ||||||
| Does | Not | Support: | The | majority | of | product | functionality | does | not | meet | the | criterion. | |||||
| Not | Applicable: | The | criterion | is | not | relevant | to | the | product. | ||||||||
| Not | Evaluated: | The | product | has | not | been | evaluated | against | the | criterion. | This | can | be | used | only | in | WCAG |
2.0 Level AAA.
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 19 of 34
DLA Information Operations Performance Work Statement (PWS) Version 21.1
Revised Section 508 Report Notes:
Chapter 3: Functional Performance Criteria (FPC) Notes:
Criteria Conformance Level Remarks and Explanations
| 302.1 | Without | Vision. | ||||||||||
| Where | a | visual | mode | of | operation | is | provided, | ICT | shall | provide | at | |
| least | one | mode | of | operation | that | does | not | require | user | vision. | ||
| 302.2 | With | Limited | Vision. | |||||||||
| Where | a | visual | mode | of | operation | is | provided, | ICT | shall | provide | at | least |
| one | mode | of | operation | that | enables | users | to | make | use | of | limited | vision. |
| 302.3 | Without | Perception | of | Color. | Where | a | visual | mode | of | operation | is | |
| provided, | ICT | shall | provide | at | least | one | visual | mode | of | operation | that | |
| does | not | require | user | perception | of | color. | ||||||
| 302.4 | Without | Hearing. | ||||||||||
| Where | an | audible | mode | of | operation | is | provided, | ICT | shall | provide | at | |
| least | one | mode | of | operation | that | does | not | require | user | hearing. | ||
| 302.5 | With | Limited | Hearing. | |||||||||
| Where | an | audible | mode | of | operation | is | provided, | ICT | shall | provide | at | |
| least | one | mode | of | operation | that | enables | users | to | make | use | of | limited |
hearing.
| 302.6 | Without | Speech. | |||||||||
| Where | speech | is | used | for | input, | control, | or | operation, | ICT | shall | |
| provide | at | least | one | mode | of | operation | that | does | not | require | user |
speech.
| 302.7 | With | Limited | Manipulation. | Where | a | manual | mode | of | operation | |||
| is | provided, | ICT | shall | provide | at | least | one | mode | of | operation | that | does |
| not | require | fine | motor | control | or | simultaneous | manual | operations. | ||||
| 302.8 | With | Limited | Reach | and | Strength. | |||||||
| Where | a | manual | mode | of | operation | is | provided, | ICT | shall | provide | at | |
| least | one | mode | of | operation | that | is | operable | with | limited | reach | and | |
| limited | strength. | |||||||||||
| 302.8 | With | Limited | Reach | and | Strength. | |||||||
| Where | a | manual | mode | of | operation | is | provided, | ICT | shall | provide | at | |
| least | one | mode | of | operation | that | is | operable | with | limited | reach | and | |
| limited | strength. | |||||||||||
| 302.9 | With | Limited | Language, | Cognitive, | and | Learning | Abilities. | ICT | ||||
| shall | provide | features | making | its | use | by | individuals | with | limited | |||
| cognitive, | language, | and | learning | abilities | simpler | and | easier. |
Chapter 4: Hardware Notes:
Criteria Conformance Level Remarks and Explanations
| 402.1 | General. | (Closed | Functionality | ) | |||||
| ICT | with | closed | functionality | shall | be | operable | without | requiring | the |
| user | to | attach | or | install | assistive | technology | other | than | personal |
| headsets | or | other | audio | couplers, | and | shall | conform | to | 402. |
Heading cell – no response required Heading cell – no response required
| 402.2.1 | Information | Displayed | On‐Screen. | ||||||
| Speech | output | shall | be | provided | for | all | information | displayed | on‐ |
screen.
| 402.2.2 | Transactional | Outputs. | |||||||||
| Where | transactional | outputs | are | provided, | the | speech | output | shall | |||
| audibly | provide | all | information | necessary | to | verify | a | transaction. | |||
| 402.2.3 | Speech | Delivery | Type | and | Coordination. | ||||||
| Speech | output | shall | be | delivered | through | a | mechanism | that | is | readily | |
| available | to | all | users, | including, | but | not | limited | to, | an | industry | standard |
| connector | or | a | telephone | handset. | Speech | shall | be | recorded | or | digitized | |
| human, | or | synthesized. | Speech | output | shall | be | coordinated | with |
SP7000‐21‐Q‐1041 Attachment 1 – Performance Work Statement (PWS) Page 20 of 34
DLA Information Operations Performance Work Statement (PWS) Version 21.1
Criteria Conformance Level Remarks and Explanations
| information | displayed | on | the | screen. | |||||||||
| 402.2.4 | User | Control. | |||||||||||
| Speech | output | for | any | single | function | shall | be | automatically | |||||
| interrupted | when | a | transaction | is | selected. | Speech | output | shall | be | ||||
| capable | of | being | repeated | and | paused. | ||||||||
| 402.2.5 | Braille | Instructions. | |||||||||||
| Where | speech | output | is | required | by | 402.2, | braille | instructions | for | ||||
| initiating | the | speech | mode | of | operation | shall | be | provided. | Braille | shall | |||
| be | contracted | and | shall | conform | to | 36 | CFR | part | 1191, | Appendix | D, | ||
| Section | 703.3.1. | ||||||||||||
| 402.3.1 | Private | Listening. | |||||||||||
| Where | ICT | provides | private | listening, | it | shall | provide | a | mode | of | |||
| operation | for | controlling | the | volume. | Where | ICT | delivers | output | by | an | |||
| audio | transducer | typically | held | up | to | the | ear, | a | means | for | effective | ||
| magnetic | wireless | coupling | to | hearing | technologies | shall | be | provided. | |||||
| 402.3.2 | Non‐private | Listening. | |||||||||||
| Where | ICT | provides | non‐private | listening, | incremental | volume | control | ||||||
| shall | be | provided | with | output | amplification | up | to | a | level | of | at | least | 65 |
| dB. | A | function | shall | be | provided | to | automatically | reset | the | volume | to | ||
| the | default | level | after | every | use. | ||||||||
| 402.4 | Characters | on | Display | Screens. | |||||||||
| At | least | one | mode | of | characters | displayed | on | the | screen | shall | be | in | a |
| sans | serif | font. | Where | ICT | does | not | provide | a | screen | enlargement | |||
| feature, | characters | shall | be | 3/16 | inch | (4.8 | mm) | high | minimum | based | |||
| on | the | uppercase | letter | “I”. | Characters | shall | contrast | with | their | ||||
| background | with | either | light | characters | on | a | dark | background | or | dark | |||
| characters | on | a | light | background. | |||||||||
| 402.5 | Characters | on | Variable | Message | Signs. | ||||||||
| Characters | on | variable | message | signs | shall | conform | to | section | 703.7 | ||||
| Variable | Message | Signs | of | ICC | A117.1:2009. | ||||||||
| 403.1 | Biometrics | ||||||||||||
| Where | provided, | biometrics | shall | not | be | the | only | means | for | user | |||
| identification | or | control. | |||||||||||
| 404.1 | Preservation | of | Information | Provided | for | Accessibility | |||||||
| ICT | that | transmits | or | converts | information | or | communication | shall | not | ||||
| remove | non‐proprietary | information | provided | for | accessibility | or | shall | ||||||
| restore | it | upon | delivery. | ||||||||||
| 405.1 | Privacy. | ||||||||||||
| The | same | degree | of | privacy | of | input | and | output | shall | be | provided | to | all |
| individuals. | When | speech | output | required | by | 402.2 | is | enabled, | the | ||||
| screen | shall | not | blank | automatically. | |||||||||
| 406.1 | Standard | Connections | |||||||||||
| Where | data | connections | used | for | input | and | output | are | provided, | at | |||
| least | one | of | each | type | of | connection | shall | conform | to | industry | |||
| standard | non‐proprietary | formats. | |||||||||||
| 407.2 | Contrast. | ||||||||||||
| Where | provided, | keys | and | controls | shall | contrast | visually | from | |||||
| background | surfaces. | Characters | and | symbols | shall | contrast | visually | ||||||
| from | background | surfaces | with | either | light | characters | or | symbols | on | a | |||
| dark | background | or | dark | characters | or | symbols | on | a | light | background. | |||
| 407.3.1 | Tactilely | Discernible. | |||||||||||
| Input | controls | shall | be | operable | by | touch | and | tactilely | discernible | ||||
| without | activation. | ||||||||||||
| 407.3.2 | Alphabetic | Keys. | |||||||||||
| Where | provided, | individual | alphabetic | keys | shall | be | arranged | in | a | ||||
| QWERTY‐based | keyboard | layout | and | the | ‘‘F’’ | and | ‘‘J’’ | keys | shall | be | |||
| tactilely | distinct | from | the | other | keys. | ||||||||
| 407.3.3 | Numeric | Keys. | |||||||||||
| Where | provided, | numeric | keys | shall | be | arranged | in | a | 12‐key | ascending | |||
| or | descending | keypad | layout. | The | number | five | key | shall | be | tactilely | |||
| distinct | from | the | other | keys. | Where | the | ICT | provides | an | alphabetic | |||
| overlay | on | numeric | keys, | the | |||||||||
| relationships | between | letters | and | digits | shall | conform | to | ITU?T | |||||
| Recommendation | E.161 | ||||||||||||
| 407.4 | Key | Repeat. | |||||||||||
| Where | a | keyboard | with | key | repeat | is | provided, | the | delay | before | the | ||
| key | repeat | feature | is | activated | shall | be | fixed | at, | or | adjustable | to, | 2 |
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