Attachment-1_Performance Work Statement (PWS)_20-Q-0037.pdf

PERFORMANCE WORK STATEMENT (PWS)

Fort Riley Operations Center Security System Maintenance Services

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide routine maintenance and parts replacement to the 1st Infantry Division Headquarters Lenel Onguard security system located at building 580, Fort Riley, Kansas. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and all other items (non-personal services) necessary to perform routine maintenance, minor repairs, and part replacements to the Fort Riley Operations Center (FROC) security system for building 580 and the out laying areas as defined in this Performance Work Statement, except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this Performance Work Statement.

1.2 Background: The Lenel Security System has been operation in building 580 since November2007.

This is a very large system covering a 3 story building and over 15 acres of outside grounds. The system has 60+ cameras, video recorders and video storage units, with record and playback capability. The door security monitoring allows for lock down of the building and monitoring of all entry ways. There are 7 monitors that rotate live video feeds on a constant basis. The Top Secret security area is monitored both independently and combined by computer and cameras with the FROC over watching the storage area 24/7. The system has a variety of intelligent controllers throughout the building controlling different areas and floors. These controllers require periodic maintenance and upkeep to include battery replacement and part replacements.

1.3 Scope: Services include the following: Maintain, repair/replace security system cameras, alarm monitoring system, video recorder system LNVRS, Airphones, intelligent door lock controllers, door locks, and fiber optics repair for external, pole mounted cameras to the standards presented in this performance work statement. See Part 5 for specific details.

1.4 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and three (3) 12-month option years. The Period of Performance reads as follows:

Base Year: 25 September 2020 – 24 September 2021

1st Option Year: 25 September 2021 – 24 September 2022

2nd Option Year: 25 September 2022 – 24 September 2023 3rd Option Year: 25 September 2023 – 24 September 2024

1.5 General Information

1.5.1 Quality Control: Quality Control Plan (QCP): The Contractor shall perform to the standards in this contract. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR Clause 52.246-1, Contractor Inspection Requirements). The Contractor shall develop and maintain a quality control program to ensure all services are performed in accordance with commonly accepted commercial practices and meet the requirements of this PWS and to identify, prevent, and eliminate recurrence of defective services. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and correction of deficiencies, as required. The Contractor shall upon request provide to the Government its quality control documentation.

1.5.1.1 QC Inspection System: The Contractor shall submit to the Contracting Officer for approval, at or before the Pre-Performance Conference, the Inspection System (Contractor Quality Control (CQC)) with which it proposes to implement the requirements of Contract Clause: “INSPECTION OF SERVICES-– FIXED-PRICE (AUG 1996)”, 52.246- 4. The plan shall identify personnel, procedures, instructions, records, and forms to be used. Failure by the contractor to execute the accepted Quality Control Plan during the contract period may also result in delaying progress payments until such unacceptable services rendered are corrected and the contractor complies with the approved QC Plan.

1.5.1.2 Acceptance of Plan: Acceptance of the Contractor’s plan is required prior to start of performance.

Acceptance is conditional and will be predicated on satisfactory performance during the contract. The Government reserves the right to require the contractor to make changes in its CQC plan and operations as necessary to obtain the quality specified.

1.5.1.3 Notification of Changes: After acceptance of the QC plan, the contractor shall notify the Contracting Officer (KO) in writing of any proposed change. Proposed changes are subject to acceptance by the KO.

1.5.1.4 CQC System Manager: The Contractor shall identify an individual, within its organization who shall be responsible for overall management of and have the authority to act in all CQC matters for the contractor. The Quality Control System Manager shall report directly to the Contractor’s management team for all matters concerning quality control. The Contractor Quality Control System Manager shall be available to interact with the COR and the QAE daily (if needed) concerning quality matters. The appointment of the CQC System Manager is subject to the approval of the Contracting Officer and shall be changed if the appointee is unable or unwilling to perform their duties as prescribed.

1.5.1.5 Minimum Qualifications: Quality Control System Manager shall have a working knowledge of the general services, specific features of the work, experience and knowledge of Quality Control inspections and procedures.

1.5.1.6 Submittals: The CQC Manager shall be responsible for certifying that all required submittals are in compliance with the contract requirements.

1.5.2 Quality Assurance: The Contractor, and not the government, shall be responsible for all management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure that contract standards are achieved.

1.5.3 Federal Government Holidays: Contractor is required to provide technical assistance during holidays.

New Year’s Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of Feb Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September

Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.5.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730-1630 Monday thru Friday except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at building

580, 1ST Infantry Division Headquarters and its surrounding parking lots and greenspace located on Fort Riley, KS.

1.5.6 Type of Contract: The government will award a Firm Fixed Price, Single Award Contract.

1.5.7 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.7.1 Key Control: NA

1.5.7.2 Lock Combinations: NA

1.5.8 Special Qualifications: Contractor and employees must be trained, certified, and knowledgeable on the operations and maintenance of the Lenel Onguard security system.

1.5.9 Post Award Conference: The Contractor shall attend any post award conference convened by the contracting activity or contracting office in accordance with Federal Acquisition Regulation Subpart 42.5.

The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall notify the Government of problems, if such are being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.10 Contracting Officer Representative (COR): The Contracting Officer’s Representative (COR) will be nominated to inspect and monitor all aspects of the contractor’s performance and assists in contract administration. The COR is authorized to perform the following functions: insure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager shall be available onsite between the hours of 7:30am and 4:30pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. When the contract manager is not physically available, an alternate shall be appointed in his/her place during the absence.

1.5.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.13 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.5.14 Contractor Travel: NA

1.5.15 Other Direct Cost: NA

1.5.16 Data Rights: NA

1.5.17 Organizational Conflict of Interest: Contractor personnel performing work under this contract may receive and have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.18 PHASE IN /PHASE OUT PERIOD: NA

1.6 Anti-Terrorism and Operations Security (OPSEC) Training

1.6.1 AT Level I Training: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the KO during the pre-performance conference. The training is assessable from any computer and is available at: https://atlevel1.dtic.mil/at/.

1.6.2 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. Go to http://www.riley.army.mil/Community/iWATCH.aspx.

1.6.2.1 OPSEC Training: For OPSEC to be effective DA Civilian, and DOD contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. Per AR 530-1 all contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete OPSEC Level I training prior to work start on this contract.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. Training is available at http://cdsetrain.dtic.mil/opsec or by contacting the Installation OPSEC officer at 240-6127.

1.6.2.2 Safety/Accident Plan and Occupational Health Program: The Contractor shall provide a safety and Accident Plan to the KO for approval at or before the Pre-Performance Conference. The Army has an overall goal of ensuring that contracted work is performed using procedures and risk controls that ensure workers, the public and the environment are not endangered.

1.6.3 Access and General Protection/Security Policy and Procedures: Contractor employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.4 Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.4.1 Contractor shall ensure that a Government escort is available and present at all times during the performance of this contract while working within building 580, 1ST Infantry Division Headquarters and its surrounding parking lots. The Contractor shall have a Government escort at all times while in sensitive areas.

1.6.4.2 In the event that the Contractor needs to enter a sensitive area, the Contractor shall notify the COR and the Division Commandant for approval at least 24 hours in advance.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or Contractor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer LNVRs Lenel Network Video Recorder System OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance

QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: N/A

3.1. Services: NA

3.2 Facilities: The Government will provide access and supporting escorts to Building 580, Fort Riley, during the period of performance for this contract.

3.3 Utilities: The Government will furnish the Contractor domestic water, sanitary sewer, natural gas, and electricity free of charge for use in the building 580 complex. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment. Opening of windows and doors in conditioned spaces shall be kept to a minimum. The Contractor shall ensure all lighting and electrical equipment is operated in an energy efficient manner. All appliances and lighting (except minimal security lighting) shall be turned off overnight, on weekends, and when facilities are unoccupied.

3.4 Interruption of services: If the project requires interruption of utility and fire protection services to buildings or facilities, the contractor shall coordinate the interruption with the COR and obtain written approval from the Contracting Officer. Unless otherwise specified, provide temporary water, sewer, electrical, gas, and fire protection services to the buildings or facilities when the required work cannot be accomplished in one workday.

3.5 Equipment: NA

3.6 Materials: NA

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.1.1 The Contractor, at its own expense, shall procure and maintain any and all licenses, permits, and any insurance which are or may be required by regulatory bodies, State or Federal, for the transportation and performance of services required by this contract, and shall pay all taxes assessed on said vehicles, or the operations thereof.

4.2 Secret Facility Clearance: NA

4.3 Materials: The Contractor shall furnish all materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4 Equipment: The Contractor shall provide and maintain all vehicles and equipment required to fulfill the terms of the contract. All vehicles and equipment, shall be in an operable condition and meet all Federal, State, and local safety requirements, and shall comply with EM 385-1-1 (Section 19), Safety and Health Requirements Manual. All vehicles shall be equipped with an operating audible back-up alarm.

The alarm shall be an electronic unit activated when the vehicle is placed in reverse. All vehicles and equipment shall not leak oil, transmission fluid or hydraulic fluids while in operation. The Contractor shall remove from service, within one hour of notification by the KO, non-acceptable vehicles and equipment not meeting the above requirements. Repair or replacement of the vehicle or equipment shall be at the Contractor's expense. Inoperable or unserviceable equipment or vehicles shall not be cause for the Contractor to reduce any service or performance. No major repairs shall be accomplished on Contractor owned vehicles and/or equipment on the installation. All vehicles and equipment shall be kept in a clean and operational state while on Fort Riley.

4.4.1 Identification of Vehicles and Equipment: The Contractor shall maintain legible markings (logo) located on both sides of all contractor furnished vehicles and equipment, which shall include, as a minimum, the contractor's name (in at least three inch high letters), and contractor assigned identification number (in at least three inch high letters).actor shall provide qualified personnel, trailers, trucks, dumpsters, forklift, dolly, and any special equipment needed to performance this requirement throughout the life of the contract.

4.4.2 Vehicle Registration, Licenses and Insurance Requirements: The contractor's vehicles, and where required, equipment utilized under the contract, shall be registered, licensed and insured in the State where the contractor is licensed prior to being operated under the contract. Operators of equipment and vehicles shall possess a valid state operator's permit to operate contractor furnished vehicles or equipment for work under the contract.

4.4.3 Insurance. Before commencing on-site operations, the contractor shall provide the KO, at or before Post Award Conference, evidence of the minimum insurance coverage listed below. Contractor shall not begin performance without proof of insurance provided to the KO. All coverage shall be maintained throughout the contract period. All subcontracts shall provide the same coverage:

• Statutory worker's compensation and employer's liability insurance (as applicable): $100,000 or as prescribed by The State of Kansas, whichever is greater

• General liability – At minimum, bodily injury liability insurance in the amount of $500,000 per occurrence

• Vehicle liability (comprehensive): At a minimum, $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. Bodily injury liability and property damage liability shall cover the operation of all automobiles, trucks, vehicles and other mobile equipment used in connection with the performance of the contract

• In accordance with FAR Clause 52.228-5, Insurance – Work on a Government Installation, a Certificate of Insurance shall provide an endorsement for 30 days written notice to the Contracting Officer by the insurance company prior to cancellation or material change in policy coverage. The insurance document should reference the applicable contract number on the policy.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS

5.1 The contractor shall provide preventive maintenance services and checks for the Lenel Onguard Security System.

5.1.1 Special Qualifications: Licensing and Certification: Contractor and employees must be trained, certified, and knowledgeable on the operations and maintenance of the Lenel Onguard security system in order to perform preventive maintenance for this contract. Contractor shall provide documentation prior to work start on this contract.

5.1.2 Preventive Maintenance checks and services in accordance with the Exhibit B or as requested by the COR. This includes but is not limited to cleaning, maintaining, and operational adjustments of cameras, LNVRs, computers, Intelligent controllers, alarm monitoring devices, door alarms, door locks, intrusion detection devices, identity management equipment, architecture maintenance, database management, airphone systems, security gates, battery replacements. See Exhibit B for specific details.

5.1.3 Training. User and administrator classes on how to run operate and maintain the system. Access Card creation and maintenance, database maintenance.

5.1.4 Video Management. Maintain the video storage and recorders to allow retrieval of 90 days of footage per camera. Maintain video database storage and downloads.

5.1.5 Identity Management. Maintain and assist in the management of the database system for identity / security cards.

5.1.6 The Contractor shall keep a monthly log identifying dates, times, findings, and action taken for all maintenance checks and services conducted. The Contractor shall provide a monthly report to the COR summarizing the monthly log. The monthly report will be inspected by the COR before approval and acceptance of Contractor invoice.

5.2 Provide Software Tier OnGuard ADV (advanced) with reader tier is 3 (193-256 card readers)

(SUSP):

5.2.1 The SUSP is for support from the manufacturer during normal business hours of 0900 to 1700 (EST), Monday to Friday.

5.2.2 The SUSP will provide the following upgrade and support plan:

• Provide Advanced TSG call routing capabilities that leads to accelerated call/issue resolution.

• Provide unlimited access to new OnGuard releases and feature updates during the duration of the Support Plan.

• General questions about software operation and functionality answered within a time response of 1 hour

• Setup and configuration assistance

• Troubleshooting, defect verification and Hot Fix support

• Assistance with integrated third-party software to maximize the capabilities of OnGuard software

• E-mail support and proactive notification of pending Support Plan expirations

• Remote Connection assistance availability for expedited issue resolution.

5.2.3 The Contractor shall provide any assistance outside of the SUSP normal operating hours to maintain normal services as requested by the COR.

5.3 Basic Services:

5.3.1 Preventive Maintenance: The Contractor will be responsible to maintain and or repair the FROC security systems that consists of 70 cameras (interior / exterior), 180 access control doors, 7 access Control headends and 1 video headend. Contractor responsibilities will include all aspects of preventive maintenance, diagnosis, repair, and replacement of defective equipment that support the operation of the security systems. Work shall not disrupt the normal operations of the Fort Riley Operations Center (FROC). The Contractor shall follow all FROC operations and procedures for access to the FROC security systems. See Exhibit B, Preventive Maintenance Schedule for specific preventive maintenance service requirements and execution timeframes.

5.3.1.1 In the performance of preventive maintenance, parts and/or components may be found to require repair or replacement. Repair shall be made as part of the preventative maintenance (PM). In the event parts are not available or repairs cannot be made on the spot, the Contractor shall notify the COR for approval before initiating an order for repair or replacement.

5.3.2 Service Calls: The purpose of a service call is to request diagnostic services as a result of an unanticipated deficiency discovered through normal operation of the FROC Security systems. The Contractor shall accept and respond within 12 hours of receipt of the service call. The Contractor shall provide a repair estimate as a result of the service call within 24 hours of the call. The Contractor shall notify the KO, or the COR whenever circumstances arise that prevent the Contractor from responding in the designated time allowed. Each Government request can be issued either electronically (e-mail/fax), verbally, hard copy, or telephonically. Government service call request shall include:

Date and time of the service call request.

Contractor time of notification.

Requester's name and telephone number.

Location of the work and defective device Nature of work required if known

Service call control number

5.3.2.1 As a result of the Contractor’s diagnostics results, the Contractor shall submit an estimate (labor, parts, and rentals etc.) for the repair of the FROC Security System or device that precipitated the service call. The Government will then determine the validity of the repair and determine the price reasonableness of the Contractor’s submitted repair estimate pricing IAW Paragraph 5.4 below.

5.4 Special Project / Parts CLIN(s). CLINS 0003, 1003, 2003 and 3003 are identified as Special Projects / Parts CLINs. These CLINs are reserved for Special Projects determined by the Government.

5.4.1 If and when these CLIN(s) are used, the Government will issue a separate RFQ to the Contractor identifying all the requirements and submittals of the Project. The Contractor will submit a Quote and Exhibit-A, Submittals in response to the Solicitation. The Government will determine if the quote is deemed fair and reasonable and presents the best value to the Government.

5.4.1.1 If the Contracting Officer determines that the submitted quote/proposal is fair and reasonable and in the best interest of the Government, a Modification to the awarded contract will be issued and invoiced against CLIN 0003 (1003, 2003, & 3003 if Option Periods are exercised).

5.4.2 Contractor shall repair those items determined to be repairable. Unless specified elsewhere, all repair/replacement equipment, components and parts shall be better than or equal to the existing equipment manufacturer’s recommended repair/replacement parts and shall be of a quality sufficient to ensure the integrity of the existing equipment. Reconditioned parts certified by the Contractor to meet the requirements specified by this paragraph are acceptable. All replacement/repaired parts shall be compatible with the current system and shall not void any manufacturer’s warranty. The Contractor shall replace incompatible parts at no cost to the government. Those items determined by the COR to be non-repairable shall be disposed of as directed by the COR.

5.5 CONTRACT MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR)

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data

(5) Estimated direct labor hours (including sub-Contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-Contractors)

(7) Total payments (including sub-Contractors)

(8) Predominant Federal Service Code (FSC) reflecting services provided by

Contractor (and separate predominant FSC for each sub-Contractor if different)

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the

Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information)

(11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6.1 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.2 Applicable Publications: Publications listed below form a part of this section to the extent referenced. Publications are referred to in the text by basic designation only. Assume publications to be the most current edition in effect at the time a contract is awarded.

6.3 Location of Publications and Forms. The Contractor shall utilize the Internet to view and print electronic versions of required publications and Forms. DA publications can be obtained through http://www.usapa.army.mil. DOD publications can be obtained through http://www.web7.whs.osd.mil/corres.htm. FORSCOM publications and Forms can be obtained through http://www.forscom.army.mil. TMs are available through Army Knowledge Online (AKO) at https://www.us.army.mil/suite/login/welcome.html or the Logistics Support Activity at https://www.logsa.army.mil/etms/online.htm.

PUBLICATION TITLE DATE

AR 190-13 – ADV The Army Physical Security Program Sep 93

AR 190-16 – MAN Physical Security May 91

AR 385-10 – MAN Feb 00

AR 385-40 – MAN Accident Reporting and Records Nov 94

AR 420-1 Nov 07

AR 420-90 – MAN Fire and Emergency Services Sep 97

Policies and Procedures for Property Accountability Feb 05

OTHER RELATED PUBLICATIONS

29 CFR 1910. - ADV Department of Labor, Occupational Safety and Health Act Jul 00

29 CFR 1920 - ADV Hazardous Waste Operations and Emergency Response;

Final Rule, Monday, March 6, 1989

Mar 89

29 CFR 1926 - ADV Department of Labor, Occupational Safety and Health Act, Part III

DOD 5500.7-R MAN DOD Joint Ethics Regulation Aug 93

EM 385-1-1 – MAN U.S. Army Corps of Engineers Safety and Health Requirements Manual

Nov 03

EM 385-40 Safety Accident Reporting and Records 1994

6.4 Forms. The following is a list of forms the Contractor may use in performance of Tasks outlined in Section 5 of this PWS.

FAR – MAN Federal Acquisition Regulation Jun 98

FORSCOM Supp 1 AR 340-21 The Army Privacy Program Jul 85

FORSCOM Supp 1 AR 380-5 Department of The Army Information Security Program Sep 00

OSHA 2201 - MAN General Industry Safety Sep 83

U.S.C. Title 18, Sections 793 and 798

Crimes and Criminal Procedures Jan 04

Public Law 93-502, and 5 U.S.C., Section 552.

Freedom of Information Act of 1975 Updated

FORM TITLE DATE

DA Form 285 U.S. Army Accident Investigation Report Jan 92

DA Form 4755 Conditions

Oct 78

DA Form 5513-R Key Control Register and Inventory Aug 93

DD Form 1662 DOD Property In The Custody of Contractors Jun 03

FORSCOM Form 247-R Jul 80

SF 364 Report of Discrepancy (ROD) Feb 80 OSHA #200 Log of Occupational Injuries/Illnesses