Attachment 1 Performance Requirements Summary.pdf

Attachment 1 Laundry & Dry Cleaning Services- Fort Riley Performance Requirement Summary (PRS)

Statements Standards/AQLs Incentive/Remedy

2.1 The Contractor

shall provide laundry and dry cleaning services to authorized individuals and organizations.

2.1.1 The Contractor

shall clean Organizational Clothing and Individual Equipment (OCIE) for authorized customers.

a) All items shall be laundered in accordance with customer/manufacturer's instructions. AQL: 100%

b) Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free. AQL: 100%

c) All items shall be thoroughly dried. AQL: 100%

d) All items turned in for laundry will be completed within five (5) business days. AQL: 90%

e) Finished products shall be protected from any contaminants that would require items to be recleaned. AQL:

100%

f) Items shall be packaged to provide ease of item count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

AQL: 100%

g) The contractor shall comply with federal, state, local and Department of Health regulations, and the Center for Disease control (CDC) and the Healthcare Infection control Practices Advisory Committee (HICPAC) regulations. AQL: 100%

h) All items that fail to meet quality standards shall be returned for recleaning at no additional costs. AQL: 100%

2.1.2 The Contractor

shall provide laundry services for linens.

a) All linens (sheets, pillowcases, mattress covers/pads, bedspreads and blankets) and pillows shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free. AQL: 100%

b) Bedspreads shall be cleaned in accordance with care label and instructions. AQL: 100%

c) All items shall be thoroughly dried in accordance with manufacturer care label/instructions.

AQL: 100%

Contractor will repair or replace damaged or lost linen at market value.

d) All finished flatwork shall be dried, folded and bundled (10 sheets, 10 pillowcases, 5 mattress covers/pads, 5 bedspreads and 5 blankets).AQL: 90%

e) Finished products shall be protected from any contaminants that would require items to be recleaned AQL:

100%

f) All items turned in for laundry will be completed within five (5) business days. AQL: 90%

2.1.3 The contractor

shall provide Dry Cleaning Service

a) The contractor shall dry clean and press coats and trousers or skirts of Dress Uniforms. AQL: 100%

b) Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free. AQL: 100%

c) All items turned in for dry cleaning will be completed within five (5) business days. AQL: 90%

d) All items shall be dry cleaned in accordance with customer/manufacturer's instructions. AQL: 100%

e) All items that fail to meet quality standards shall be returned for recleaning at no additional costs. AQL: 100%

f) Finished products shall be protected from any contaminants that would require items to be recleaned. AQL: 100%

g) At training installations. Dress uniforms shall be dry cleaned and pressed, and returned to the unit representative five (5) business days prior to the unit's scheduled inspection or graduation. AQL: 95%

Statements Standards/AQLs Incentive/Remedy

2.2 The contractor

shall clean Specialty Items

a) Processing time shall normally be five (5) work days. AQL:

100%

b) Shall clean specialty items in accordance with customer/manufacturer's instructions.

AQL: 100%

c) The contractor shall provide the Government representative with professional advice concerning the advisability and possible outcome of drapery processing. AQL: 100%

d) Draperies accepted by the contractor for processing shall be invoiced by the contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the requiring organization. AQL: 100%

e) In the event the contractor recommends against processing draperies but the Government representative insists upon such processing, the contractor shall obtain a written release from the Government representative prior to beginning any processing. AQL: 100%