Attachment 1 HFAM Section L.pdf

ATTACHMENT 1- Section L Solicitation SP4706-25-R-0006

Hydrant Fueling Automation Maintenance (HFAM) Support Instructions, Conditions, Notices to Offerors

1.0 General Information

1.1. Solicitation Provisions by Reference

The following Federal Acquisition Regulation (FAR) and Defense FAR Supplement (DFARS) solicitation provisions and/or contract clauses pertinent to this section are hereby incorporated by reference:

FAR 52.212-1 Instructions to Offerors-Commercial Items (Mar 2020) FAR 52.215-16 Facilities Capital Cost of Money (Jun 2003) FAR 52.215-22 Limitations on Pass-Through Charges—Identification of Subcontract

Effort (Oct 2009) FAR 52.216-1 Type of Contract (Apr 1984) FAR 52.216-27 Single or Multiple Awards (Oct 1995) FAR 52.222-24 Pre-award On-Site Equal Opportunity Compliance Evaluation (Feb 1999) FAR 52.222-26 Equal Opportunity (Sep 2016) FAR 52.222-46 Evaluation of Compensation for Professional Employees (Feb 1993) FAR 52.233-2 Service of Protest (Sep 2006) FAR 52.237-10 Identification of Uncompensated Overtime (Mar 2015) FAR 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) FAR 52.252-5 Authorized Deviations in Provisions (Nov 2020) DFARS 252.215-7012 Requirements for Submission of Proposals via Electronic Media. Basic

(Jan 2018)

1.2. General Instructions

The Offeror is required to submit sufficient information concerning the following areas to enable Government personnel to fully ascertain capabilities of the Offeror to perform the requirements. The proposal must be sufficient in detail and scope to permit evaluation and provide the evaluators a clear understanding of the Offeror’s capability to meet or exceed the defined elements as required by the solicitation. All proposals must clearly and convincingly demonstrate that the Offeror has a thorough understanding of the requirements and associated risks, the Offeror is able, willing, and competent to devote the resources necessary to meet the requirements and has valid and practical solutions for all requirements and potential risk areas. The Offeror must respond to all requirements of the solicitation and not alter or rearrange the solicitation. The Offeror has the burden of proof to demonstrate compliance with all the evaluation factors and or subfactors identified in this solicitation. The Offeror is advised that the Government may incorporate into the final contract any portions of the Offeror’s proposal deemed beneficial to the Government. With the exception of the Volume III Price, no cost or pricing information should appear in any volume. Alternate proposals are not acceptable.

SP4706-25-R-0006, HFAM Support

In presenting material in the proposal, the Offeror is advised that quality of information is more important than quantity. Clarity, brevity, and logical organization should be emphasized during proposal preparation. The Offeror is responsible for presenting enough information to allow the Government to evaluate the proposed work effort, support, and approach, and the cost proposal without opening discussions. Statements that the prospective Offeror understands, or can and/or will comply with, the specifications, and paraphrasing the requirements or parts thereof without supporting information are considered inadequate by the Government and may result in a rating of unacceptable.

The Offeror must include any data that illustrates the adequacy of the various assumptions, approaches, and solutions to problems. Failure to address a specific factor or subfactor clearly may be considered a deficiency. Unnecessarily elaborate brochures or other presentation materials beyond that sufficient to present a complete and effective proposal is neither necessary nor desired.

The Offeror is expected to comply with all requirements of the solicitation. The Government advises the Offeror that taking exception or deviating from any term or condition of the solicitation may make an offer unacceptable, and the proposal un-awardable, unless the solicitation expressly authorizes such an exception or deviation with regard to that specific term or condition. The Government may consider any exception or deviation to any term or condition of the solicitation that is not expressly authorized by the solicitation to be a deficiency.

1.3. Questions

Offerors may submit questions requesting clarification of solicitation requirements by emailing the Contracting Officer: elizabeth.hanlon@dla.mil It is requested that all contract, administrative and general technical related questions be received NLT August 11, 2025 at 12:00 PM EST.

The Government:

• Will not accept phone calls

• Will only accept questions in a Microsoft (MS) Excel spreadsheet with document name, page number, paragraph or section number, context, and question or comment

SAMPLE:

Document Name Page # Paragraph, Section # or context Question/Comment RFP (1449) 7 Paragraph 6 or last paragraph:

Contract Maximum Dollar Value

Typo

Table 1 – Sample Questions Chart

2.0 Proposal Submission

The submission date for all volumes will be no later than the date and time specified in the solicitation.

2.1. Electronic Submissions Only

The Offeror will use electronic means (Email) of sending the proposal. No mailed copies required or permitted. The electronic documents should be clearly marked with the solicitation number and appropriate volume number.

If any documents submitted are considered Controlled Unclassified Information (CUI), they must be provided in a secure manner in compliance with DFARS 252.204-7012.

2.2. Late Submissions

Proposals submitted after the closing date and time specified for receipt of offers are “late” and will not be considered for award.

The Government will process late submissions of proposals IAW FAR 52.212-1. If the electronic proposal is received late; it is not eligible for consideration IAW FAR 52.212-1 and Alternate I. The Government will reject that proposal without evaluation.

2.3. Proposal Submission

Solicitation No: SP4706-25-R-00006 Opening/Closing Date and Time: July 25, 2025/Sept 9, 2025 at 11:59 PM EST.

Note: Proposals will be accepted any time before the closing date.

The Offeror will submit 1 electronic copy of the proposal compliant with paragraph 2.6.5 of Section L which must be emailed to elizabeth.hanlon@dla.mil and received no later than the solicitation close date.

CAUTION NOTICE – EMAIL DELAYS

Submission of proposals via email is authorized. However, the Defense Information Systems Agency (DISA) has informed all Department of Defense (DoD) activities that all email traffic from Non-DoD sources are experiencing delays upon entry to the Enterprise Email Security Gateway (EEMSG).

Therefore, it should be anticipated that any proposal submitted via email in response to this solicitation will experience some level of delay. All potential offerors are hereby cautioned that any proposal, modification, or revision that is received at the designated Government office AFTER the exact time specified for receipt of proposals is “late” and will not be considered. For purposes of this solicitation only, any proposal, modification, or revision that is submitted via email to the designated Government office AND received by DISA/EEMSG no later than the time specified by this solicitation will be considered to have been timely received at the designated Government office. It is highly encouraged that an email with no attachment is sent to those indicated above to alert them your proposal has been sent via email and to request confirmation of receipt.

2.4. Classified Data

All proposals must be UNCLASSIFIED.

2.5. Document Requirement

All volumes of the proposal will be delivered to the email addresses provided prior to the closing date/time stated in this solicitation. There will be no reference to cost in the Non-Cost proposal or in the cover letter or executive summary.

The Offeror will mark each page of its proposal with the legend “Source Selection Information – See FAR 2.101 and 3.104.” This includes the cover page and EVERY page that may contain source selection information. Note that the Offeror has an independent requirement to mark anything deemed to be bid or proposal information, protected proprietary information, or other information that is to be protected from disclosure to ensure that the information is protected.

2.6. Proposal Content and Volumes

2.6.1. Cover Page

Each volume will contain the following items in addition to the non-cost and cost proposal data required by the solicitation.

Cover Page: The cover should indicate the following:

Proposal Title Proposal Volume Volume Number Offeror Name and Address Principal Point Of Contact Name and Phone Number

CAGE / DUNS

Table of Contents: The table of contents will provide sufficient detail as to allow the important elements to be easily located.

Note: The Cover Page and Table of Contents are not included in page counts with respect to page limitations.

2.6.2. Cover Letter and Executive Summary

The cover letter should be on company letterhead and must contain a statement committing the Offeror to the proposal and stating its validity for a period of at least 180 days. This letter should also include the name, title, phone number, and e-mail address for the persons authorized to negotiate with the Government in connection with the solicitation. The letter must be signed by a responsible officer or partner/principal of the Offeror who is authorized to bind the firm contractually. The letter must also contain a statement that the proposal meets the specifications of each subsection of the solicitation, the Offeror is willingly and knowingly providing a proposal to enter into a Firm Fixed Price contract award and intends to perform a completion-type contract IAW FAR 16.202. If the Offeror’s proposal includes any exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor FAR 52.212-4 or any other term of the solicitation, the Offeror will submit a Bid with Exception and the Offeror’s cover letter will identify such exceptions, etc. with specificity. See Note 2 below.

An Executive Summary of the Offeror’s entire proposal is required. This summary will not be evaluated but will be used to gain an understanding of the overall proposal contents. It should identify and highlight significant features of the proposal and include the salient points contained in the various volumes and chapters. The Executive Summary should be brief in length and will not include any cost-related information.

The following format should be followed in developing the summary:

1. General Information (see Note 1)

2. A brief overview of the Offeror’s Technical and Management Approach

3. Solicitation Qualifications/Deviations (see Note 2)

Note 1: The General Information section of the Executive Summary should include the following information:

a) Company name and address

b) Company Taxpayer Identification Number

c) Dun and Bradstreet number

d) CAGE code

e) The name, phone number, and e-mail address for the authorized company negotiator relative to the proposal.

Note 2: Solicitation exceptions and deviations are proposals that differ from the requirements contained in the Request for Proposal, Performance Statement (PWS), and resultant contract terms and conditions.

Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term may cause proposals to be considered non-responsive and unacceptable. Offerors must address such exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term in the Executive Summary and provide a detailed description of any form of exception, deviation, qualification, or request to tailor and indicate the firm’s difficulty with the applicable requirement in addition to the firm’s proposed approach. Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term that appear in the proposal, but are not identified in the Executive Summary, will be ignored and will not be included in any resultant award. Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term will be addressed during discussions, but note the Government reserves the right to award without discussion and proposals with an exception may be rendered un-awardable.

2.6.3. Additional Information and Solicitation Amendments (if Applicable)

If you need information to complete your proposal and it was not contained in the Solicitation, attachments, or other data provided by the Government, you must request this information during the open question period of this solicitation.

If any amendments are issued to the solicitation, proposal will include an acknowledgment of the amendments. This information should be included as an additional chapter. Refer to the Volume Structure section.

2.6.4. Evaluation Factors

The Government will evaluate proposals using the factors for evaluation of the Offeror’s proposal:

• Factor 1: Technical Approach

• Factor 2: Management Approach

• Factor 3: Past Performance

• Factor 4: Price

2.6.5. Volume Structure

Proposals submitted will be contained in separate volumes with any subfactors separated into individual chapters staying within the appropriate page limitations. Page limitations for each volume, if any, are also specified in the table below. Title and table of contents pages do not count towards page limit.

Proposal pages beyond the specified maximum limit will NOT be reviewed as part of the evaluation.

The Offeror will provide an independent response for each factor and subfactor. Information provided in one factor/subfactor response will not be considered in a differing factor/subfactor response. Offers that do not follow the volume structure indicated below may not be evaluated or further considered for award.

List of volumes and factors are as follows:

Volume Chapter Page Limit Format Copies Required

Introduction Cover Letter / Executive Summary, Exceptions, Deviations, Glossary, Index

5 Pages PDF 1 Electronic copy

Volume Chapter Page Limit Format Copies Required

Introduction Solicitation Amendments Acknowledgment (if applicable)

No Limit PDF 1 Electronic copy

Vol I Non-Cost Proposal Refer to Section 3.0

Factor 1: Technical Approach 50 Pages PDF 1 Electronic copy

Vol I Non-Cost Proposal Refer to Section 3.0

Factor 2: Management Approach Program Management Plan (PMP) and Quality Control Plan (QCP)

Key Personnel Resumes*

*Page limit does not apply

PDF 1 Electronic copy

Vol II Non-Cost Proposal Refer to Section 3.0

Factor 3: Past Performance

25 Pages PDF 1 Electronic copy

Vol III Cost Proposal Refer to Section 3.0

Factor 4: Price

20 Pages

MS

Excel And

PDF

1 Electronic copy

Table 2 – Proposal Volumes, Chapters, Page Limits, Format, and Copies Required

Note 1: All exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term must be included in the Introduction Volume: Cover Letter & Executive Summary.

Note 2: Any spreadsheet information such as calculations must be on functional MS Excel spreadsheet(s) (e.g. total column utilizes equation that sums appropriate lower-level items).

Note 3: The Offeror is responsible for providing adequate documentation to enable a thorough evaluation of the proposal.

Note 4: The Offeror’s Key Personnel resumes will not be included in the total page count for the proposal.

Note 5: Written proposals must be formatted using a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted for standard 8.5 x 11 inch paper. All pages should be numbered with section and page numbers. When foldout pages are used they must not exceed 11 x 17 inches and will be counted as 1 page. Drawings may be provided separately and may be any size but should be folded to approximately 8.5 x 11 inch standard size and will count as 1 page. Graphs will be presented in no smaller than a 10 pt. font and should contain a grid, which allows values to be read directly from the graph to the same accuracy that a 10 x 10 to the ½ inch grid provides. Graphic resolution, including such data as tables or charts, should be consistent with the purpose of the data presented.

3.0 Evaluation Factor Submission Requirements

Evaluation factors and subfactors are described in Section M - Evaluation Factors for Award, in the solicitation. An Offeror’s proposal will include all information necessary for evaluation as described in Evaluation Factors for Award. In addition, specific submission requirements for certain items are described below. The Offeror will use all Government provided documents including the PWS and its enclosures, appendices, attachments, and technical exhibits to respond to Factors 1, 2, 3, and 4. The quality of organization and attention to detail reflected in the Offeror’s proposal will be considered to be an indication of the quality of organization and level of capability during contract performance by the Government.

3.1. Factor 1: Technical Approach

Successful execution of contract performance to render the necessary supplies and services to sustain, maintain, modify, and support the HFAM program will depend on the Offeror’s technical capabilities.

As such, the Offeror’s proposed technical approach must address the Government’s requirements and demonstrate a clear understanding of the Government’s procurement objectives for the HFAM Support contract as described in the solicitation; specifically, the Performance Work Statement (PWS). The Offeror’s technical approach will be evaluated based on its completeness, clarity, and feasibility. During evaluation, the Offeror’s technical approach will be reviewed to ensure it contains a concise systematic method for completing the work, including how technical risks to contract performance will be mitigated. The technical approach will also be evaluated to validate the Offeror possesses a logical, rational, and viable framework to ensure compliance with the PWS and all other requirements for the proposed effort. At a minimum, the Offeror’s proposal must include:

a. Transition-In / Out: A description of the Offeror’s technical approach to rendering transition-in and transition-out services for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) information describing their framework to perform knowledge transfer (tacit and explicit), coordinating with the Government and third-party contractors, accepting or relinquishing responsibilities for key personnel, reassignment of SNOW cases, and shifting contractual obligations for work performance.

b. Preventative Maintenance (PM): A description of the Offeror’s technical approach to rendering PM supplies and services for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) information describing their framework to perform PM planning and coordination, render PM services, and generate applicable PM technical documentation.

c. Technical Support: A description of the Offeror’s technical approach to rendering technical support for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) information describing their framework to perform technical support team services, render technical support team CM/repair and site support planning and coordination, and generate applicable technical support team documentation.

d. Corrective Maintenance (CM) / Repair: A description of the Offeror’s technical approach to rendering CM / repair supplies and services for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) information describing their framework to provide CM / repair supplies, render CM / repair services, and generate applicable CM / repair technical documentation.

e. Site Support: A description of the Offeror’s technical approach to rendering site support services for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) generic information describing their framework to provide HFAM solution complex CM / repairs or PLC upgrades / replacements upon issuance of a Government Task Order (TO).

f. Cybersecurity Support: A description of the Offeror’s technical approach to rendering cybersecurity support services for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) generic information describing their framework to provide cybersecurity resources and assistance upon issuance of a Government Task Order (TO).

g. Commercial Software Licensing: A description of the Offeror’s technical approach to obtaining commercial software licensing for the HFAM program to fulfill the Government’s requirements as described in the PWS. The Offeror’s technical approach must include (but is not limited to) generic information describing their framework to procure and render commercial software upon issuance of a Government Task Order (TO).

3.2. Factor 2: Management Approach

Successful execution of contract performance to render the necessary supplies and services to administer and sustain the HFAM program and HFAM solutions will depend on the Offeror’s management capabilities. As such, the Offeror’s proposed management approach must address the Government’s requirements and demonstrate a clear understanding of the Government’s procurement objectives for the HFAM Support contract as described in the solicitation; specifically, the PWS. This factor evaluates the soundness of the Offeror’s administrative competency to obtain, organize, orchestrate, and oversee the necessary resources to successfully complete the work. To perform the evaluation, the Government will review and assess the Offeror’s Program Management Plan (PMP) and Quality Control Plan (QCP) to determine the Offeror possesses a concise, logical, rational, and systematic method for ensuring compliance with the PWS and all other requirements for the proposed effort. While the QCP can be a subset artifact within the PMP, the combined documents must detail the Offeror’s administrative oversight, including resources, processes, and controls to ensure adherence to the Government's Quality Assurance Surveillance Plan (QASP). Controls identified within the combined PMP and QCP must include the Offeror’s quality control (QC) / quality assurance (QA) actions. These documents must also identify key personnel and demonstrate sufficient administrative risk mitigation strategies to render the supplies and services to successfully administer the HFAM program. At a minimum, the Offeror’s combined PMP and QCP must include:

a. Organization: A logical method for organizing all content such as a table of contents, page numbers, etc.

b. Work Plan: A narrative description with sufficient details to provide a complete understanding of the contractor’s management approach for rendering the necessary supplies and services to meet the Government’s desired outcomes. The work plan must account for all requirements, tasks, subtasks, etc. contained within the PWS. Additionally, the work plan must (at a minimum) also identify:

i. All labor categories/labor types (i.e. both essential/key personnel and non-essential/non-key personnel) the contractor intends to use for successful work performance.

ii. The total number proposed contractor staff/personnel per labor category/labor type.

iii. All subcontractors, vendors, suppliers, etc.

iv. Which tasks, subtasks, etc. described in the PWS will be performed by the prime contractor, subcontractors, vendors, suppliers, etc.

v. Which labor categories/labor types will be on-site vs. virtual/remote throughout contract performance.

vi. For each essential/key personnel labor category or position, identification of which individual(s) are anticipated to be a full-time, part-time, matrixed, or a split resource (i.e. not a full-time equivalent (FTE)/dedicated to the performance of work described in the PWS).

vii. The methods the contractor will use to supplement resourcing if staff/personnel changes occur to ensure continuity of operations and successful work performance.

viii. The methods the contractor will use to maintain training and applicable certifications for staff/personnel.

c. Organizational Structure: A summary description with applicable figures or charts demonstrating an acceptable organizational structure that logically provides adequate resource planning with qualified personnel to perform all the tasks, subtasks, etc. in this PWS. This description with applicable figures or charts must (at a minimum) also clearly identify:

i. The logical hierarchy (including roles/responsibilities) proposed by the contractor to conduct oversight of their personnel in alignment to the PWS tasks, subtasks, etc. for all proposed labor categories/labor types (i.e. both essential/key personnel and non-essential/non-key personnel).

ii. Clear identification of the organizational structure and incorporation of essential/key personnel identified in the PWS.

iii. Identification of all labor categories/labor types by prime contractor, subcontractor, vendor, or supplier.

d. Essential/Key Personnel: The resumes and applicable supporting documentation (including but not limited to certifications) for all contractor proposed essential/key personnel identified in the PWS to clearly demonstrate their capabilities and qualifications for Government determination of acceptability. The contractor will ensure all resumes and applicable supporting documentation does not contain any Controlled Unclassified Information (CUI) including (but not limited to) Personally Identifiable Information (PII):

i. The resumes of Key Personnel must provide a clear demonstration that the proposed resources meet or exceed the education, qualification, and experience requirements described in the

PWS.

ii. The Government reserves the right to use any available information to evaluate Key Personnel, including (but not limited to) verification of proposed Key Personnel performance on other Government contracts. The Government may contact references identified in Key Personnel resumes, query databases for certification validity, and inquire with end user representatives regarding the quality of Key Personnel experience and performance. The Offeror must provide, along with resumes, Letters of Intent (LOI)/Letters of Commitment (LOC) confirming Key Personnel selection and availability immediately on contract award. The Offeror must ensure that all Key Personnel possess eligibility for applicable personnel security clearance investigations and can obtain a Common Access Card (CAC).

e. Risk/Issue Management: A narrative description with applicable figures or charts on how the contractor will identify, control, manage, and elevate to the Government risks or issues encountered during contract performance. This description must (at a minimum) also include:

i. Methods to address any known constraints to contractor performance identified in the PWS.

ii. Identification (including if/then statements with likelihood and consequences) of any critical risks known to the contractor at the time of proposal that could significantly impact successful contract performance.

iii. The methods the contractor will use to control cost, prevent scope creep during contract performance, and minimize requests for equitable adjustment (REAs).

f. Stakeholder Communications: A narrative description with applicable figures or charts of the methods the contractor will use for stakeholder identification, engagement, and communications.

This description should include information on how communications will be disseminated between the contractor and the Government such as communication matrixes, integrated project teams (IPTs), group mailbox(es), etc.

g. Quality Control/Quality Assurance (QC/QA): A narrative description with applicable figures or charts of the plans, processes, and methods the contractor will use to meet the performance standards identified in the PWS. Additionally, this description needs provide details on how the contractor will support Government oversight and implement QC/QA processes to successfully complete the tasks, subtasks, etc. to deliver the Government’s desired outcomes including (but not limited to):

i. Any contractor key framing assumptions associated with contract performance.

ii. The contractor’s methods of compliance with the Government QASP such as performance monitoring, Acceptable Quality Levels (AQLs), etc.

1. This information must include specific details on how the contractor will adhere to the performance standards, Key Performance Indicators (KPI), Key Performance Parameters (KPPs), etc.

iii. The contractor’s approach to QC/QA that will identify, prevent, and ensure non-recurrence of defective supplies or services including (but not limited to):

1. Methods, tools, and techniques for QC/QA activities such as 100% inspection, random/periodic sampling, peer reviews, independent verification and validation (IV&V), auditing, management/second level reviews, etc.

2. Methods for addressing non-conformity of supplies or services identified by the

Government.

h. Additional Information: Any additional relevant information associated with the contractor’s management approach for the performance of the contract including (but not limited to) appendices, glossaries, definitions, enclosures, or attachments as applicable.

3.3. Factor 3: Past Performance

Compliant with DFARS PGI 215.3, paragraph 3.1.3. the Government will perform a past performance evaluation of the Offeror’s proposal. The purpose of the past performance evaluation is to determine how well the Offeror performed on prior contracts by such indicators as the organization’s history of successfully completing projects, history of producing high-quality reports and deliverables, commitment to customer satisfaction, and history of staying on schedule and within budget.

The past performance evaluation considers each offeror’s demonstrated recent and relevant record of performance in supplying products and services that meet the contract’s requirements. In accordance with FAR 15.305(a)(2), the currency and relevance of the information, source of the information, context of the data, and general trends in contractor’s performance will be considered. These will be combined to establish a performance confidence assessment rating for each offeror. There are three aspects contributing to the performance confidence assessment rating for the past performance evaluation: recency, relevancy (including context of data), and quality (including general trends in contractor performance and source of information):

a. Recency: The Government will first evaluate the Offeror’s past performance references to determine their recency. Recency is generally expressed as a time period during which past performance references are considered relevant, and is critical to establishing the relevancy of past performance information.

b. Relevance: After evaluating the recency aspect, the Government will evaluate the Offeror’s past performance references to determine their relevance to this acquisition. The relevancy assessment will consider the Offeror’s past performance information based on similarity to the dollar value, scope and magnitude of effort, and complexities to the solicitation. With respect to relevancy, more relevant past performance will typically be a stronger predictor of future success and have more influence on the performance confidence assessment than past performance of lesser relevance.

c. Quality: After evaluating the recency and relevancy aspects, the Government will establish the overall quality of the Offeror’s past performance. The quality aspect of the Government’s performance evaluation is to determine how well the Offeror performed on prior contracts by such indicators as the organization’s history of successful completion of projects; history of producing high-quality reports and deliverables; commitment to customer satisfaction; and history of staying on schedule and within budget. The past performance evaluation conducted in support of a current https://www.acq.osd.mil/dpap/policy/policyvault/USA000740-22-DPC.pdf https://www.acquisition.gov/far/part-15#FAR_15_305__d923e32 source selection does not establish, create, or change the existing record and history of the offeror’s past performance on past contracts; rather, the past performance evaluation process gathers information from customers on how well the offeror performed those past contracts.

The past performance evaluation of these aspects will primarily be based on information provided in Past Performance Questionnaires provided with the Offeror’s proposal. The Government may independently contact the Offeror’s prior customers or verify past performance through databases such as the Past Performance Information Retrieval System (PPIRS) and the Supplier Performance Risk System (SPRS). If the Government’s information conflicts with assertions made in the Offeror’s proposal, the Offeror will be asked to clarify the information. However, in arriving at a past performance confidence assessment rating, the Government will assess delivery and quality history obtained from the SPRS for the applicable category of the product(s) or service(s) being procured utilizing the Federal Supply Class (FSC) and/or the North American Industry Classification System (NAICS) code. The Government may also consider general trends of an Offeror in the areas of on-time delivery and/or quality that may not be reflected in the SPRS for a particular FSC/NAICS. The Government may also assess ratings based on information obtained from past Contractor Performance Assessment Reporting System (CPARS) assessments from contract actions containing similar scope and / or breadth of work.

The Government may also assess information obtained from past Contract Business Analysis Repository (CBAR) assessments from contract actions containing similar scopes and magnitude of work. The Government may also consider information from various other sources such as contracting agency experience with the contractor, contract history available from Defense Contract Management Agency (DCMA), etc.

If negative information is assessed using any of the past performance evaluation tools, or the contracting agency's own experience impacts the evaluation, the affected Offeror may be given the opportunity to discuss that information.

3.4. Factor 4: Price

A Price Proposal will be submitted in accordance with instructions set forth in this solicitation.

Evaluation of an Offeror’s proposal will be based on the information presented in the proposal and information available to the Contracting Office from sources deemed appropriate. Sources typically considered include Defense Contract Audit Agency (DCAA) office, Defense Contract Management Agency (DCMA), other contracts with the same firms for similar items or services, known commercial sources such as Global Insight Inc. (formally Data Resources, Inc.), Standard and Poor, other sources.

Proposals which are unrealistic in terms of technical or schedule commitments, or unrealistically high or low in terms of cost, may be deemed reflective of an inherent lack of technical competence, or indicative of a failure to comprehend the complexity of risks of the proposed work and may be grounds for rejection of the proposal. The quality of organization and attention to detail reflected in the business proposal will be considered to be an indication of the quality of organization and level of capability during contract performance.

3.4.1. Price Reasonableness

Proposals will be evaluated for price reasonableness. If price reasonableness cannot be determined, additional pricing information will be requested by the Government in accordance with DFARS 215.403-5. Price evaluation will be based on the total cost offered for all CLINs. If necessary, an informal breakdown will be required at the CLIN level to include, but not limited to, material, labor, overhead, general and administrative expenses, miscellaneous subcontracting, travel/per diem, contract data and any miscellaneous cost items.