Attachment 1 Draft Section C.pdf

Section C - Page 1

PART I - SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1.0 INTRODUCTION

C.2.0 BACKGROUND

C.3.0 SCOPE OF WORK

C.3.1 Technical Functional Area Work Efforts

C.3.1.1 Site Survey, Selection and Engineering

C.3.1.2 Construction and Removal

C.3.1.3 Environmental and Fire/Life Safety

C.3.1.4 Equipment Installation, Removal, and Test

C.3.1.5 Drafting for FAA Designs

C.3.1.6 Staging, Warehouse, and Distribution

C.3.1.7 Contract Surveillance and Oversight

C.3.1.8 Other Technical Services

C.3.2 Management of Functional Area Work Efforts

C.3.2.1 National Program Management

C.3.2.2 Technical Work Management

C.3.2.3 Operational Risk Management (ORM)

Chart: Project Risk Assessment ....................... Error! Bookmark not defined.

C.3.2.4 Subcontract Management

C.3.2.5 Information Management

Section C - Page 2

C.1.0 INTRODUCTION

This Statement of Work (SOW) sets forth the requirements for a follow-on procurement to the Technical Support Services Contract (TSSC), herein referred to as T5. The T5 contract will support implementation of the Federal Aviation Administration’s Aviation System Capital Investment Plan (CIP) and certain reimbursable programs (including those arising from Airport Improvement Program (AIP) appropriations and other directly funded and reimbursable projects under the auspices of the National Airspace System (NAS), the FAA NextGen Program, national security programs and aviation safety. Work under T5 will be distributed across the NAS which includes all 50 states, US territories and possessions and may also include aviation related sites worldwide. In a typical month the contractor will be providing support in most of the covered area.

Throughout this document the terms “regions” and “regional” refer to the FAA’s nine regions Alaska (Anchorage), Central (Kansas City), Eastern (New York City), Great Lakes (Chicago), New England (Boston), Northwest Mountain (Seattle), Southern (Atlanta), Southwestern (Ft.

Worth), Western Pacific (Los Angeles) and, where appropriate, the Mike Monroney Aeronautical Center (Oklahoma City) and William J. Hughes Technical Center (Atlantic City).

The term “Service Area” (SA) refers to the FAA Air Traffic Organizations (ATO) constructs, comprising three regions each. The ESA is the Eastern Service Area which includes the New England (Boston), Eastern (New York City), and Southern (Atlanta) regions. The CSA is the Central Service Area which includes the Great Lakes (Chicago), Central (Kansas City), and Southwest (Ft. Worth) regions. The WSA is the Western Service Area and it includes the Alaska (Anchorage), Northwest Mountain (Seattle), and Western Pacific (Los Angeles) regions. The Oklahoma City and Atlantic City locations are not part of a service area.

The term “FAA Headquarters” refers to the FAA National Headquarters, located at 800 Independence Avenue, SW, Washington, DC and its associated satellite office locations.

The TSSC National Program Management Office (PMO) currently anticipates local FAA points of contact at most, if not all, of the locations identified above. At any point during the performance of this Contract, however, the FAA may reorganize or change the locations of the local points of contact for T5. It is the responsibility of the Contractor to determine and maintain the most efficient and effective management organization for planning, coordinating, implementing, performing, and conducting all work efforts required under the T5 Contract, regardless of the FAA organizational structure.

C.2.0 BACKGROUND

The FAA Capital Investment Plan (CIP) delineates the improvements in operational facilities and equipment that are planned for implementation as the foundation for the NAS modernization plan. It provides a description of the specific facilities, systems, subsystems, and schedules that are in progress (or are being planned) for NAS system establishment and/or expansion or to replace current systems. The CIP includes facilities, air traffic control computer and display systems, flight service systems, satellite systems, ground-to-air and air-to-ground systems

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(automation, surveillance, navigation, landing aids, weather, and communications), inter-facility and intra-facility communication systems, and maintenance and operations support systems. The CIP provides the basis for scheduling installation project work throughout the FAA. The CIP is updated annually to add new projects to be accomplished in modernizing the NAS, to update progress toward achievement of goals, and to reflect necessary adjustments in the delivery schedules of systems and subsystems. The CIP annual update may result in changes to planned work efforts during the performance period of this Contract. Work must be performed in any CIP project or program or capital improvement reimbursable program if ordered by the government. However, inclusion of a project or program in the CIP does not guarantee that work under the project or program will be accomplished under this contract. T5 work may also derive from demolition projects or reimbursable agreements with airport sponsors and other government agencies for work that is similar in nature to that performed by the FAA. T5 project requirements are subject to change as necessary to reflect changes to the CIP and FAA resource availability, and the selection of projects for performance under this Contract rests solely with the FAA.

T5 uses an administrative document called a work release as the mechanism for defining, funding, and tracking customer requests for work. Work releases are individually issued and provide written Government authorization to the Contractor to perform a specific effort identified in the work release. A single CIP project may have multiple T5 work releases with different FAA points of contact. Work releases must be within the overall scope, schedule, and ceiling parameters of the contract.

C.3.0 SCOPE OF WORK

Except for FAA furnished property (equipment, supplies, and/or material), the Contractor must furnish all professional, technical and support labor, material, supplies, management services, data, and facilities required to accomplish the work to be ordered under this contract. All work performed under this Contract will be ordered through the issuance of work releases or FAA Contracting Officer (CO) letter, in limited cases.

C.3.1 Technical Functional Area Work Efforts

Types of work that may be performed under this contract are described below. In performing all work under the Contract, the Contractor must adhere to all Occupational Safety and Health Administration (OSHA) requirements, all FAA occupational safety programs and requirements as set forth in the List of Applicable Documents, all taxation laws, and all applicable federal, state and local government codes, statutes, laws and regulations (including the obtaining of any required permits). Work Release requirements may include activities for new construction or installation, restoration, service life extension and or demolition/removal, and or refurbishment.

This work may be accomplished by Contractor-only crews, by crews comprised of Contractor personnel and FAA personnel, by other FAA contractor personnel, or by fixed-price construction subcontractors (i.e. Davis-Bacon). The crew composition will be defined, where required, when the Work Release is issued or by a revision to the Work Release. The T5 Contractor will be responsible for only the scope of work contained in its work releases. Projects may originate from within the FAA, such as from the Corporate Work Plan (CWP), or from reimbursable

Section C - Page 4 agreements between the FAA and other entities that involve protection of US national airspace, national defense or the FAA National Airspace System (NAS).

C.3.1.1 Site Survey, Selection and Engineering

The Contractor must provide analysis, including the application of various technical and regulatory criteria and the conduct of cost benefit analyses, to assist the FAA in the determination of optimum specific facility locations and the selection of geographical sites required for NAS implementation. The sole responsibility and decision-making for final site selection remains with the FAA. Work may relate, but is not limited to, potential new FAA facilities, modernization, and/or upgrading of existing FAA facilities, and includes the preparation of cost estimates required for alteration, relocation, installation, and inspection of facilities and equipment. Marine engineering for items such as: docks, piers, barge landings and mooring buoys. The contractor shall provide capability proficient in both conventional and Global Positioning System (GPS) survey techniques to include RTK (Real Time Kinematic) surveying methods.

The Contractor must provide resources required for the development of standard designs, the adaptation of standard designs, site specific designs, engineering designs, boundary surveys, and Contractor Site Engineering Reports (CSERs).

The following are examples of the types of work which may be required under this functional work area:

• Tower design including air traffic control facilities

• Cable system design (including cable trays and raceways) related to antenna, control, fiber optic, power, and signal functions

• Supporting development of specific configuration control case files

• Geotechnical engineering survey and or design

• Architectural design services

• Real estate land boundary surveys and setting property corners

• Platting of surveys with local Recording Districts

• Conducting Registered Land Surveys as required

• Topographic surveys, including preparation of an electronic drawing showing the contour lines

• Planimetric surveys, including preparation of an electronic drawings showing all pertinent structures

C.3.1.2 Construction and Removal

Construction projects must be performed and managed in accordance with existing Federal policies and public law. They may be minor or major in nature. The Contractor must perform construction projects either with fixed price subcontracts or with its own employees in limited cases following procedures noted in Section H. The following are examples of the types of work which may be required under this functional work area:

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• Installation of concrete footings, piers, slabs, or pads

• Excavation and trenching

• Access road, parking area, and walkway construction and paving

• Building construction, repair, modification, and/or modernization, including electrical, mechanical, HVAC, and fire protection systems and architectural finishes

• Tower erection and construction/demolition of air traffic facilities

• Cable system installation (including cable trays and raceways) related to antenna, control, fiber optic, power, and signal functions

• Facility security and security systems replacement, installation and upgrades

• Utility and power distribution systems replacement, installation and upgrades

• Work related to facility decommissioning, including site restoration or demolition

• Removal and preparation for disposition of systems and equipment

• Supporting development of specific configuration control case files

The Contractor must also provide construction surveillance (Resident Engineer) and Contractor Acceptance Inspection (CAI) for any work performed by its subcontractors as necessary and appropriate as described in Section C.3.1.7.

C.3.1.3 Environmental and Fire/Life Safety

The Contractor must provide resources for the performance of tasks related to the assessment and remediation of environmental/hazardous material dangers, fire/life safety concerns, and other regulatory compliance requirements at existing and potential FAA facilities and sites.

Remediation efforts may include fuel tank spills and leaks; fuel tank removal or replacement;

asbestos, lead based paints, mold mitigation, and PCB removal; contaminated material or real property clean-up; and the actual disposal of hazardous materials. The Contractor must conduct environmental due diligence audits and studies at FAA facilities and sites to determine regulatory compliance. Work may also include independent oversight of remediation activities performed by other FAA contractors as described in Section C.3.1.7.

The following are examples of the types of work which may be required under this functional work area:

• Conducting site surveys to locate, identify and/or quantify materials, chemicals or other compounds, fire/life safety deficiencies, OSHA and other regulated or regulatory or site-specific matters

• Preparing and implementing all required engineering packages

• Preparing all required environmental documentation such as assessments and impact statements

• Obtaining all required permits and certifications for remediation and/or preparing submittals as required by regulation and/or site requirements

• Entering data into the FAA Safety and Environmental Assessment Management System

(SEAMS) Annual Inspection Program or its successor system and similar systems

• Exit route compliance support

• Fire detection and alarm systems support

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• Emergency and standby power supply systems support

• Automatic fire suppression standpipe systems

• Portable fire suppression equipment

• Elevators and egress pathways

• Training

• Safety climbing devices

• Seismic protection

• Fuel storage tanks

• Lockout/Tagout

• Hearing conservation

• Personnel protective equipment

• Air emissions and air quality

• Petroleum, oil and lubricants

The Contractor must also provide installation surveillance (Resident Engineer) and Contractor Acceptance Inspection (CAI) for any work performed by its subcontractors as necessary and appropriate as described in Section C.3.1.7.

C.3.1.4 Equipment Installation, Removal, and Test

The Contractor must provide resources for the development of standard designs or adaptation of standard designs and/or site specific designs to perform equipment installation and/or removal activities. The following are examples of the types of work which may be required under this functional work area:

Development of equipment installation and removal designs and schedules Relocation/modification of operational systems and equipment Revision of drawings (“redline” and “as-built”) and drawing creation Purchase/assembly/rehabilitation of equipment and material in support of installation and removal work

The Contractor must provide resources to perform equipment installation and or removal activities. The following are examples of the types of work which may be required under this functional work area:

• Placement of equipment

• Electronic cable system installations related to antenna, control, fiber optics, power, and signal functions, adjustment of equipment to initial or operating parameters

• Initial testing of equipment and/or documentation of equipment parameters

• Trouble shooting/performance resolution and coordination

• Preparation for flight inspection/certification

• Facility clean-up (exclusive of regular janitorial services)

• Removal and disposal of obsolete cables, equipment, and structures, including these activities in connection with facility decommissioning

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• Use/development of Automated Test Equipment (ATE), Test Program Sets (TPSs), related interface hardware for facility Lowest Replaceable Unit (LRU) diagnostics

• Calibration services for test equipment

The Contractor must also provide installation surveillance (Resident Engineer) and Contractor Acceptance Inspection (CAI) for any work performed by its subcontractors as necessary and appropriate as described in Section C.3.1.7.

C.3.1.5 Drafting for FAA Designs

The Contractor must provide drafting and related services for work performed by FAA employees, pertaining to the data manipulated, altered, or used for reference for various NAS and related projects. The Contractor will also provide for its own drafting needs when performing work under a WR. Drafting services must be provided through computer aided drafting and design (CADD) in conformance with standards established in FAA STD-002H (Sep. 6, 2017), FAA Standard Engineering Drawing Preparation and Support. The Contractor must revise original drawings (both “redline” and “as built”) as required, and in accordance with all related FAA drafting orders and standards. The contractor must deliver building information models meeting TriServices GIS/CAD requirements and COBie standards as tailored by the government. See Section H for additional drafting requirement standards. Designs for non-construction activities may include, but are not limited to, cable and wiring diagrams. The following are examples of the types of work which may be required under this functional work area:

• Creation of new drawings and facility documentation

• Revision of existing drawing and facility documentation

• Capture of drawing and documentation information by scanning, digitization, rasterization, and data mining and collection methods using the FAA’s Electronic Document Management System (eDMS)

• Electronic archiving to vector or scanned image format

• Electronic conversion of legacy drawings

• Updating documentation in support of site surveys

• Filing, archiving, distribution, and management of drawings, facility documentation, charts, photographs, geographic information systems, and facility databases

• Format and media conversion

• Operation and maintenance of automated drafting system hardware, software, network, and peripherals, including furnishing upgrades and augmentation of the system

• Consultation and making recommendations on drafting related issues

• Training of FAA and other contract personnel on topics relating to drafting systems

C.3.1.6 Staging, Warehouse, and Distribution

The Contractor must provide warehouse-staffing support for inventory and delivery of NAS equipment for FAA facilities. The contractor must also provide warehousing for all material and equipment related to self-performed project work and for long-lead items that may be provided to subcontractors when required to successfully accomplish a technical work release

Section C - Page 8 requirement. The contractor must perform equipment pre-fabrication at staging areas, and provide support for map, chart, and other media management and distribution activities when required by a Work Release. The following are examples of the types of work which may be required under this functional work area:

• Installation, removal, replacement, modernization, and use of inventory management systems

• Wiring or cable system fabrication, installation, removal, or replacement in various equipment racks

• Distribution of charts, maps, drawings or similar printed or electronic information media as may be needed by the FAA

• Maintain an updated inventory of all materials and equipment

• Pick up and transport excess property for redistribution and or disposal

• Deliver and pick up project materials at various locations and FAA facilities

• Receive, catalog, and store all project materials

• Assist engineers in the organization of materials related to FAA and reimbursable projects

C.3.1.7 Contract Surveillance and Oversight

Each year, the FAA awards hundreds of contracts in support of its mission. The Contractor must provide on-site surveillance and monitoring (Site Inspectors) for the FAA over those contracts as ordered in work releases which is a similar effort to that required to be performed for its own fix-price Davis-Bacon Act subcontractors. This effort will require technical oversight for activities such as specification enforcement, safety monitoring, progress monitoring and reporting, daily diaries of the FAA contractor’s activity, estimates for progress payment purposes, escort of contractor personnel in airport security restricted and aircraft operation areas, reporting, overall quality control, and receipt, inventory and condition reporting of GFM. The Contractor must provide site inspection and reporting to an FAA COTR (who will be named in the Work Release) for those FAA contracts as directed in work releases.

On-site Surveillance of other Government contracts includes:

• Perform inspections as frequently as necessary to ensure required work is accomplished satisfactorily and conforms to contract requirements. The T5 site inspector coordinates with the FAA work release point of contact (POC) on issuance of nonconformance notices for all material and work that does not conform to the contract documents. After the construction contractor corrects the deficiency, the site inspector will sign the appropriate form(s) certifying that the correction has been accomplished and send the form(s) to the FAA work release POC. Questions regarding technical matters or interpretations may be directed to the site inspector; however, all technical interpretation/direction must be approved by the FAA work release POC.

• Review test reports, related drawings, shop drawings, monitor delivery of required payroll documents, and other submissions of materials and recommend approval or disapproval to

Section C - Page 9 the FAA work release POC. The site inspector must not perform any inherently governmental functions.

• Inspect Government Furnished Property (GFP) and obtain the contractor's signature on a property receipt form, as well as maintaining a record for all GFP received. The site inspector ensures that all excess, unused or salvaged materials are returned to the FAA upon completion of the contract.

• Schedule and conduct the Contractor Acceptance Inspection (CAI) at the end of construction.

The CAI may be scheduled with FAA acceptance of the work in which case it will be a Joint Acceptance Inspection (JAI) that will be coordinated through the FAA WR POC. Upon completion of the CAI/JAI, the site inspector will prepare a list of discrepancies that require completion/correction (punch list) and will forward the list to the FAA WR POC. The site inspector will monitor the progress on the completion of items on the list of discrepancies and follows up with the contractor as necessary.

C.3.1.8 Other Technical Services

Within each of the six functional work areas described above, and as specifically delineated in individual work releases, the Contractor must provide resources for the performance of other technical services related to the implementation of projects in the NAS. The following are examples of the types of work which may be required under this functional work area:

• Design analysis

• Facility compliance reviews and safety inspections

• Participation in Joint Acceptance Inspections (JAI) and clearing exceptions

• Training (safety, regulatory, or equipment installation, operation or maintenance classes for

FAA personnel)

• Professional Engineer (PE) stamping of drawings and specifications

• Acquisition of materials, supplies, and NAS end items co-incident to the performance of work releases

• Provide technical/engineering reviews and consulting services

C.3.2 Management of Functional Area Work Efforts

The Contractor must provide management services that ensure the quality, timeliness, and cost efficiency of all technical efforts provided under this Contract. The Contractor must establish and maintain a management organization that is responsible for the following:

• Planning, organizing, scheduling, conducting, and managing all activities required by the

Contract.

• Recruiting, managing, supervising, and assigning personnel for the performance of work under the Contract.

• Ensuring that all personnel assigned to perform work on this Contract meet appropriate technical qualifications.

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• Maintaining communications with appropriate FAA personnel and ensuring that all Contractor activities are fully coordinated with appropriate FAA organizations.

• Establishing comprehensive subcontract management to monitor the efficient cost, schedule, and technical progress of subcontracted work.

• Maintaining a high level of quality control, including periodic reviews of technical adequacy and competency, ensuring that appropriate corrective measures are taken to address deficiencies in an expeditious manner.

• Developing and following a security plan that ensures the safeguarding of FAA information, property, and personnel.

• Promoting staffing procedures that represent the most effective and efficient approach for meeting FAA requirements.

• Accumulating data, preparing reports, and responding in a timely fashion to FAA inquiries regarding any and all aspects of this contract.

• Ensuring professional conduct of all contract and sub-contract employees

C.3.2.1 National Program Management

National Program management includes the means by which the Contractor will accomplish all program management functions necessary to perform the Contract. These include, but are not limited to, the designation of a National Program Manager and subordinate managers, the formal organization responsible for business administration, and all activities required for conducting, administering, and controlling T5 work efforts. Critical components of T5 program management are cost and schedule performance, work release processing (including closeout), commitment tracking, and invoicing, as well as ad hoc FAA status reporting. The Contractor must identify and maintain a national program office housed within three fourths (¾) mile of FAA Headquarters and staffed with the National Program Manager and other support staff necessary to perform all overall program management tasks identified in the contract. In addition, the Contractor must identify and maintain a nationally disperse network of offices to interface with local FAA personnel acting as an extension of the FAA National Contracting Officer and the FAA Program Management Office in a capacity of administrative engineering managers for specific work segments under their jurisdiction. The locations of these Contractor offices are subject to change and they are not necessarily located where the technical work is performed.

C.3.2.1.1 National Program Manager (Key Personnel)

The Contractor must provide a full-time National Program Manager who will be responsible for all work performed at all locations. This individual must have full authority to act on behalf of the Contractor. Also reference the Section H provision entitled “KEY PERSONNEL”.

C.3.2.2 Technical Work Management

Technical work management includes policies, procedures, and practices by which the Contractor’s organization will operate within existing and react to new, changed, deleted, or emergent work requirements. The Contractor must maintain staffing levels that adjust in response to changed situations, such as workload fluctuations, seasonal trends, and other

Section C - Page 11 dynamics of FAA organizations and processes. The Contractor must be capable of simultaneously performing work at multiple locations across the 50 states and US Territories.

As a part of technical work management, the Contractor must implement and follow the resource management procedures provided in its proposal for allocating, training, motivating, and evaluating the performance of personnel resources. The Contractor will be required to name a single individual employee as the technical point of contact for each work release. That employee will be the counterpart to the FAA work release POC and will be the focal point with the FAA work release POC and ETO for all communication regarding the effort on that work release.

Additionally, the Contractor must provide an efficient and effective distribution of facilities (including equipment, and other non-personnel resources) to house and support the work force assigned to the Contract.

C.3.2.3 Operational Risk Management (ORM)

For all Work Release projects, T5 must also follow the procedures defined in Order 6000.50, NAS Integrated Risk Management. ORM principles and concepts must be included in Work Release Plans for projects that affect the NAS, from design and planning through construction and turn-over to the FAA. Operational consequences are the result of unexpected loss or degradation of NAS services (i.e., unscheduled outages) that potentially compromise the ability to provide safe air traffic services.

Components of ORM include Situational Awareness; Planed Actions; Potential for Operational Consequences; Communication; Coordination; Mitigation Implementation; Project Implementation; Generic Site Implementation Plan (GSIP). The GSIP may be written by an FAA program office or by the Contractor as part of the Work Release. The GSIP describes the steps necessary to complete construction and/or installation of a NAS system. These plans are intended to cover all construction and/or installation aspects that are common, regardless of where the activity is being accomplished in the NAS. In addition, an Integrated Risk Management Checklist (IRMC) will be developed for the project(s) either by the FAA and provided to the Contractor, or may be required to be developed as part of the Work Release. The IRMC is required to be completed prior to allowing certain construction and/or installation activities to proceed.

The Work Release risk planning must include a risk assessment for each work location within the WR Plan. Project risk also includes cost risk elements to be incorporated into the Estimate to Complete (ETC). Initial Work Release Plans will include a presumptive risk analysis based upon available information at the time. After a site visit is accomplished, the risk plan must be updated.

• Risk Identification - generate a comprehensive list of credible risks that might negatively impact the project.

• Risk Analysis - develop an understanding of the risk.

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• Assessment of the probability of an occurrence of a specific event -what is the likelihood the risk would happen

• Impact - what is the impact if it does (systems and operations)

• Risk Evaluation - make decisions based on the outcomes of risk analysis.

• Approach - which risks need mitigation

• Methodology - identify the options for mitigating the risks

• As the work progresses, reassess the risk and adjust cost-based risk in the ETC (for projects scheduled for, or continuing, more than 75 days)

The Contractor must also implement quality control, safety and security programs and procedures with an objective to ensure high quality performance and total compliance with all Contract requirements. This must include a defined process for accomplishing prompt corrective actions should deficiencies be found and also a feedback process for revising procedures to prevent recurrence of identified deficiencies. For Work Release activities, the Contractor must also provide safety and QC incident trend analysis process to reduce incidents across the contract.

C.3.2.4 Subcontract Management

The Contractor must select, administer and monitor fixed price construction subcontractors and must follow procedures which ensure the procurement of competitively awarded fixed price construction that are compliant with FAA procurement policies.

C.3.2.5 Information Management

The T5 Contract is administratively managed using the FAA's Automated Contract Execution System (ACES). The system is only accessible on the FAA Intranet following approved FAA IT security procedures. The Contractor must maintain an interface capable of electronically sharing contractor-generated data with ACES using a data exchange protocol and format specified by the FAA in the ACES Interface Requirements Document. The interface must be available to provide data access unless an outage is scheduled and coordinated with the FAA in advance.

The Contractor must maintain compliance with all government Information Systems Security policies, training, and procedures (such as the FAA Information Systems Security Program Order 1370.82) as required and directed by the FAA. Contractor employees are required to apply for FAA email accounts. Contractor personnel must have Virtual Private Network (VPN) accounts and tokens as noted in Section H.

END OF SECTION C