Attachment 1 Draft PWS .pdf

PERFORMANCE WORK STATEMENT (PWS)

TECHNICAL AND PROFESSIONAL ADVISORY SERVICES

PROGRAM MANAGEMENT (PM) ARMY DATA AND ANALYTICS PLATFORM (ARDAP)

Part 1

General Information

1.0. DESCRIPTION OF SERVICES.

1.1. OBJECTIVE:

The objective of this PWS is to provide Scientific, Engineering, Technical and Advisory (SETA) services to the PM

ARDAP. The PM ARDAP mission is to accelerate Army leader informed decisions and warfighter mission accomplishment by ensuring real-time availability of command and logistics information & data. The objective of this requirement is to acquire professional SETA services with sufficient scientific background and business administration expertise to effectively support a full range of programmatic initiatives, inclusive of research, development, test and evaluation, budget and acquisition life-cycle support functions during all phases of planning, programming, executions, development/continued development, deployment, and sustainment activities of the PM ARDAP office, their subordinate organizations, and organizations which complement the managerial expertise to perform their mission and meet the

Army’s IT goals and objectives.

1.2. BACKGROUND:

PM ARDAP is a portfolio of systems that will modernize Army business processes and enable scalable, agile, and trusted data platforms integrated with data services/applications, visualization, and analytic tools to facilitate fact based and resource-informed decision-making. To support PM ARDAP’s mission, a full range of SETA services are needed. SETA services range from providing administrative assistance to providing expert technical assistance on national efforts that will contribute to maintaining and expanding the Army’s capabilities. The primary program offices within PM ARDAP that will be utilizing the SETA services are as follows:

Army Enterprise Systems Integration Program Hub (AESIP HUB)

Automated Movement and Identification Solutions (AMIS)

Army Training Information System (ATIS)

Enterprise Business System Convergence (EBS-C)

Global Force Information Management (GFIM)

Logistics Information Systems (LIS)

Army Vantage (Vantage)

Army Test and Evaluation Command Integrated Mission Management System (AIMMS)

Strategic Initiatives Group (SIG)

1.3. SCOPE.

The Contractor (KTR) shall develop and provide an organic capability to support a full range of required PM ARDAP services and all supporting directorates that includes the following: PdM, Business Process Reengineering (BPR), Enterprise Design and Information Technology (IT) support, Integrated Logistics Support (ILS) and General Program support. Additionally, the KTR shall provide program management, technical advisory, Subject Matter Expert (SME), consultation, and staff augmentation support services for non-governmental tasks that exceed organic capabilities in the areas of financial, logistical, technical, and business transformation and support, required for the Enterprise Resource

Planning (ERP) Systems, Legacy Systems, and related organizations.

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform SETA and IT services as defined in this PWS except for those items specified as Government Furnished Property (GFP) and services. The contractor shall perform to the standards outlined in this PWS.

The scope of work for this ARDAP contract will exclude the KTR and all its sub-KTRs from participating in contracts associated with the work performed under this contract. The KTR shall assist the Government in evaluating new technologies. The KTR shall assist the Government in applying new technologies and developing Statement of Works

(SOW) / PWS, technical specifications, system architectures, and operational requirements. The contractor will also assist in developing, reviewing, and staffing Acquisition Planning documents and related Acquisition Requirements Package documentation.

This PWS provides general requirements initiatives including, information assurance engineering, technical writing, graphic support, cost estimating, funding analysis, database management, configuration management support, integrated master scheduling, project management, and contract pre-award and post-award administration support.

1.3.1. Non-Personal Services.

The Government shall neither supervise KTR employees nor control the method by which the KTR performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for individual KTR employees. It shall be the responsibility of the KTR to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the KTR believes that any actions constitute or are perceived to constitute personal services, it shall be the KTR’s responsibility to notify the Contracting Officer (KO) immediately

1.4: ORGANIZATIONAL CONFLICT OF INTEREST (OCI).

KTR and sub-KTR personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

OCI as defined in FAR Subpart 9.5. The KTR shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The KTR’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the KO from participation in subsequent contracted requirements which may be affected by the OCI.

1.5. INHERENTLY GOVERNMENTAL FUNCTIONS.

The KTR shall not perform any inherently governmental functions pursuant to Federal Acquisition Regulations (FAR

Subpart 7.5 Inherently Governmental Functions. The KTR shall be required to perform the functions that are not considered to be inherently governmental functions, as set forth in FAR 7.503.

1.6. DELIVERY / PERFORMANCE PERIOD.

1.6.1. Period of Performance.

The Period of Performance (PoP) of the contract is a one 12-month base year and four 12-month option years, and one six-month option IAW FAR 52.217-18, for a total of five years and six months if all options are exercised.

1.6.2. Place of Performance.

The work to be performed under this contract will be performed at a Government site as follows:

Fort Belvoir, VA

Fort Lee, VA, (Richmond) VA

Newport News, VA

1.7. General Information.

1.7.1. Type of Contract.

The Government anticipates issuing a Hybrid Contract that includes, Firm-Fixed Price and Time and Materials rates for labor and Cost Reimbursable (CR) rates for travel and Other Direct Costs (ODC).

1.7.2. Inspection and Acceptance Criteria.

Inspection and acceptance criteria for all deliverables shall adhere to the methods standards outlined in the attached

Quality Assurance Surveillance Plan (QASP). The KTR shall submit quarterly reports addressing its performance against the plan and shall address the KTR’s quality, completeness, timeliness, accuracy, efficiency, and effectiveness. All deliverables must be approved by the Government.

1.7.3. Monthly Program Management Report.

The KTR shall prepare and present a Monthly Program Management Report that provides a brief description of the work, current status, expenditures to date, manpower information, total contract value, accomplishment, innovations, performance initiatives, problems or issues affecting performance. The report shall be provided electronically and

PowerPoint slides for presentation to the PM via Contracting Officer’s Representative (COR) for review and acceptance.

1.7.4. Quality Control Plan (QCP).

The KTR shall develop and maintain an effective quality control program to ensure services are performed in accordance with (IAW) this PWS. The KTR shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The KTR’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered with the KTR’s proposal as an evaluation factor. The

KTR shall submit one electronic copy of a comprehensive written QCP and shall be submitted to the KO and COR within five working days when changes are made thereafter. After acceptance of the QCP the contractor shall receive the KO’s acceptance in writing of any proposed change to his QCP.

1.7.5. Quality Assurance.

The government shall evaluate the contractor’s performance under this contract IAW the QASP. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.6. Recognized Federal Holidays.

The KTR is not required to perform services on the following Government holidays:

New Year’s Day

Martin Luther King Jr.’s Birthday

Washington's Birthday/President’s Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas Day

1.7.7. Hours of Operation.

The KTR is responsible for conducting business between the hours of 0800 and 1700, Monday thru Friday except for

Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed-price contracts, the KTR will not be reimbursed when the Government facility is closed for the above reasons. The KTR must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the KTR shall keep in mind that the stability and continuity of the workforce are essential.

Telework will be authorized in compliance with directives during the COVID-19 pandemic. Telework policy may vary by organization. The vendor will comply with direction as re-opening plans are announced.

Manpower Information Retrieval and Reporting System (MIRARS). PEO EIS has implemented MIRARS, a daily personnel status reporting tool that also provides the capability to send emergency notifications to all personnel (civilian, military, and contractors) across the organization. Contract personnel supporting PEO EIS and subordinate organizations will use MIRARS to provide a daily status to your supervisor (at duty station, annual leave, sick leave, etc.) MIRARS can be accessed at: https://www.kc.army.mil/MIRARS/home/.

1.7.8. Post Award Conference/Periodic Progress Meetings.

The KTR agrees to attend any post-award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the KO will apprise the contractor of how the government views the contractor's performance, and the contractor will apprise the Government of any problems being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.7.9. Contracting Officer’s Representative (COR).

The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of GFP, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.7.10. Key Personnel.

The KTR shall provide the Government a list of key personnel, The Government will vet and approve all changes to the key personnel list. The Program Manager and two (2) Project Managers are considered key personnel by the government and shall be designated in writing by the KO. The Program Manager will oversee the Fort Belvoir site. The two (2)

Project Managers will oversee the other two sites each. The Program Manager will be the liaison between the two (2) project managers and the COR and oversee the entire requirement. In the event the Program Manager is not available, one of the project managers will be deemed as the alternate. The individual and alternate shall have full authority to act for the

KTR on all matters relating to the daily operation of this contract. With the award of the requirement, the Government will specify which contractor positions, if any, are considered “key personnel.” Those “key personnel” must be available to work as specified in the task order (TO), or for a minimum of 180 days or TO completion, whichever occurs first.

If any changes are made to key personnel, the KTR is responsible for ensuring that the replacement individual possesses the requisite qualifications of the personnel being replaced, unless the KO approves an exception (See Attachment TBD).

The KTR shall notify the KO immediately of any changes in key personnel, provide a copy of the proposed replacement’s resume, and if the change is temporary or permanent. The request shall contain a detailed explanation of the circumstances necessitating the proposed substitutions, how the substitution is of equal or greater qualifications, and any additional information requested by the KO. The KO will notify the KTR no later than five business days after receipt with the approval / disapproval of the replacement.

The Government must be notified immediately of a vacant position. No position shall be vacant for more than 30 days.

Regardless of whether or not a position is vacant within the allowed timeframe as specified, the KTR is still required to ensure all duties and requirements are met. A vacancy that falls within the allowances granted above does not excuse the

KTR from meeting the requirements for each specific position and service within the PWS. All training of KTR personnel shall be performed by the KTR at the KTRs expense, unless otherwise directed by the KO.

1.7.11. Identification of Contractor Employees.

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. KTR personnel will be required to visibly wear the CAC in the performance of this service.

1.7.12. Travel.

Contractor may be required to travel Continental United States (CONUS) and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The KTR shall ensure that all travel is IAW the Department of Defense (DoD) Joint Travel Regulations (JTR), FAR 31.205-36, and the limitation of funds specified in this contract. All travel requires Government approval / authorization by the KO or designated COR prior to departing on travel or expending funds.

Travel arrangements for KTR personnel shall be provided to and approved by the KO or COR in advance of travel using established PMO guidelines to request approval.

Reimbursement for the cost of lodging and incidental expenses shall be considered to be reasonable and allowable to the extent that reported actual cost do not exceed the rates and amounts allowed IAW the law, JTR, local command policy, Pamphlet (PAM) 715-16 and Army Regulation (AR) 715-9 when applicable.

Use of Government funds to pay for premium-class travel (first and business) is strictly forbidden. Exceptions for the use of premium-class travel must be IAW the JTR and approved in writing by the KO or COR at least 14 days prior to travel.

The KTR shall submit trip reports within seven days after completion travel. If a trip extends more than two weeks, the

KTR shall submit interim reports every two weeks throughout the duration of the trip.

1.7.13. Other Direct Costs.

This category includes travel, reproduction, and shipping expenses associated with training activities and visits to KTR facilities. It could also entail the renting of suitable training venues and the purchase of authorized materials, equipment, or property.

The cost of general purpose items required for the conduct of the KTR’s normal business operations will not be considered an allowable ODC in the performance of this contract. All ODCs must have Government approval / authorization by the KO or designated COR prior to expending funds. The ODC Contract Line Item Number (CLIN) will be CR and non-fee bearing. No profit, fringe, material handling, or other markup is allowed.

1.7.14. Data Rights.

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software produced under this contract, shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the

Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.7.15. PHASE IN /PHASE OUT PERIOD.

To minimize any decreases in productivity and to prevent a negative impact on services, the KTR shall have personnel in place during transition periods after an award to ensure a successful transition. A typical transition period will be 30 days.

During the Phase-In period, the KTR shall become familiar with performance requirements in order to fully perform all services on the contract start date. The KTR will be required to submit a Personnel Status Report (PERSTAT) to the KO and COR to be updated as changes occur. Sixty days prior to contract expiration the KTR shall update its transition plan if necessary. During the Phase-Out period, the KTR shall make all relevant information concerning program and its operations available to the incoming contractor to ensure the Government does not have an interruption in service support.

1.9. SECURITY.

1.9.1. Security Requirements.

The Security requirements for the contract are defined by the DoD Contract Security Classification Specification, Department of Defense Form (DD Form) 254. Contractor personnel performing work under this contract must have at minimum a Secret Clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. It is contemplated that in the performance of contracts under this contract, the KTR shall require access to Communications Security information, Non-Sensitive Compartmented Information Intelligence information, and

Controlled Unclassified Information (CUI) information. The KTR may require access to Security / Program Classification

Guide(s) and may require access to Secret Internet Protocol Network (SIPRNET) depending upon the specific task.

The KTR will receive and generate classified material. The KTR will have access to classified information and be authorized to use the Defense Technical Information Center. Additional Operations Security (OPSEC) requirements to the

National Industrial Security Program – Operating Manuals are in effect. Administrative duties may not require a security clearance but may require a background investigation with inquiries for IT duties.

Information Disclosure: All public release of information shall require authorization from the Government in writing, however all information CUI or higher will be cleared IAW Section 12 of the DD Form 254. All information gathered by the KTR to provide services to the U.S. Government shall be considered contractually sensitive and shall not be released to any person or organization not part of the U.S. Government, and shall become the property of the U.S. Government.

1.9.1.2. Physical Security.

The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.9.2. Key Control.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the

Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.9.3. Personnel Security Requirements.

Access to classified documents, studies, reports, and other documentation and information may be required.

Consequently, the KTR is required to provide personnel with U.S. security clearances as required for mission execution upon contract award. When required, the KTR shall be tasked to access a sensitive unclassified network, and the duties to be performed by KTR personnel under the PWS have been designated as IT-I / IT-II sensitive positions. The KTR shall provide personnel with the appropriate level of security clearance background investigation and required security clearance at the time of award. Information gathered, developed, analyzed, and produced under this PWS remains the property of the U.S. Army and shall be protected from unauthorized or inadvertent modification, disclosure, destruction, or use. Prior to the arrival of any KTR employee to commence work under this contract at any Government site, the KTR must provide advance notice to the Government for visitor control purposes and verification of security clearance.

DoD Directive (DoDD) 8570.01, Information Assurance (IA) Training, Certification, and Work Force Management requires active duty military, DoD civilian, DoD consultants, and support KTR personnel performing work on sensitive automated information systems to be assigned to positions which are designated at one of three Information Assurance

Team (IAT) sensitivity levels (IAT – I, IAT – II, or IAT – III). These designations equate to Critical Sensitive and Non-

Critical Sensitive positions. The employing KTR shall ensure individuals assigned to these sensitive positions have completed the appropriate access request forms. The KTR personnel must be fully compliant with AR 25.8 and DoD

Directive 8570.1 training and certification prior to charging their costs to the contract.

IAT Level – I: Individuals assigned to positions where damage to DoD networks and development systems can be accomplished and no checks are in place to determine potential destruction of sensitive information. The investigation requirement for these positions is completion of a Special Security Background Investigation with favorable results.

IAT Level – II and III: Individuals assigned to positions where daily unsupervised access to DoD networks and information systems containing Sensitive but Unclassified or Sensitive Classified up to and including Collateral Secret information is a portion of their duties.

The investigation requirement for IAT Level II is the completion of a National Agency Check with Local Agency and

Credit Checks (NACLC) with favorable results. The investigation requirement for IAT Level III is a completion of a

National Agency Check with Written Inquires (NACI) with favorable results. (Note: For U.S. citizens, a submitted

NACLC with a successful local records check will allow assignment to positions at the discretion of the KO and in the best interest of the DoD before the completion of the investigation).

In all cases, the KTR shall forward employee investigation information to the KO before assignment of these individuals on this contract and shall ensure a visit request with that investigation information is provided yearly. AR 25-2 provides further information regarding the investigative requirements.

The Government retains the right to request removal of KTR personnel, regardless of prior clearance or adjudication status, whose actions while assigned to this contract conflict with the interests of the Government. The reason for removal shall be fully documented in writing by the KO

The Contractor will ensure that all employees requiring access to Government computer systems, communications networks, and classified material will have valid and appropriate security clearances up to and including a Top Secret clearance as required. Secret clearances will require a National Agency Check with Local Agency and Credit Check.

Government Issued CAC: Proof of employment and security clearance/favorable background check is required before a

CAC will be issued authorizing access to the Installation or Government facility, and Government computer systems.

CACs may not be issued to contractors unless a data record authorizing CAC issuance is resident in the Defense

Enrollment Eligibility Reporting System (DEERS). The Trusted Associate Sponsorship System was developed as a secure and authorized means of entering Contractor data into DEERS in addition to automating the CAC application and approval process. In order to enter Contractor data into CVS, the Contractor's data must be resident in an authorized source database. The DISS is that authoritative source. The Contractor's Facility Security Office shall ensure its employee(s) has a record in DISS prior to its employee(s) requesting a CAC be issued.

1.9.4. Antiterrorism / Operations Security.

Antiterrorism Compliance / Operations Security Contract Requirements: The KTR will adhere to Defense Federal

Acquisition Regulations (DFARS) 252.225-7043, Antiterrorism (AT) / Force Protection for Defense Contractor. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non- local national KTR personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the KTR’s compliance with combatant commander and subordinate task force commander policies and directives.

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.9.4.1. AT Level I Training (General).

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/pdf/atl1/launch.html.

1.9.4.2. Access and General Protection Policy and Procedures.

The KTR and all associated sub-KTRs’ employees shall comply with applicable installation, facility and area commander installation, and facility access and local security policies and procedures (provided by the Government representative).

Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of

Emergency Services or Security Office. The KTR workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters, Department of the Army (HQDA), and / or local policy. KTR workforce must comply with all personal identity verification requirements (FAR Clause 52.204-9, Personal Identity Verification of

Contractor Personnel) as directed by DoD, HQDA, and / or local policy.

In addition, should the Force Protection Condition at any individual facility or installation change, the Government may require changes in KTR security matters or processes.

1.9.4.3. Contractors requiring Common Access Card (CAC).

Before CAC issuance, the KTR employee requires, at a minimum, a favorably adjudicated NACI or an equivalent or higher investigation IAW Army Directive 2014-05. The KTR employee will be issued a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more.

https://jkodirect.jten.mil/pdf/atl1/launch.html

At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal

Bureau of Investigation fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Contractors that do not require CAC, but require access to a DoD facility or installation.

The KTR and all associated sub-KTRs’ employees shall comply with adjudication standards and procedures using the

National Crime Information Center Interstate Identification Index and Terrorist Screening Database (Army Directive

2014-05 / AR 190- 13), applicable installation, facility and area commander installation / facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

1.9.4.4. iWATCH Training. (As Applicable to Site)

The KTR and all associated sub-KTRs shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 business days of contract award and within five (5) calendar days of new employees’ commencing performance, the results shall be reported to the COR no later than 30 calendar days after contract award.

1.9.4.5. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems.

rmy Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems.

All KTR employees with access to a Government information system must be registered in the ATCTS at the commencement of services and must successfully complete the DoD IA Awareness training prior to access to the information system and then annually thereafter.

1.9.4.6. OPSEC Standard Operating Procedure (SOP) / Plan Requirements for Formal OPSEC Program.

The KTR shall develop an OPSEC SOP / Plan within 90 business days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP / Plan will include a process to identify what is the Government’s critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the KTR will identify an individual who will be a certified Level II

OPSEC Coordinator, per AR 530-1. (The ARDAP OPSEC Plan specifies what information the Government has defined as critical and should be used as a guide by the KTR as to what information needs to be protected). The KTR shall implement OPSEC measures as ordered by the commander.

1.9.4.7. Requirement for OPSEC Training.

Per AR 530-1, Operations Security, new KTR employees must complete Level I OPSEC awareness training within 30 business days of reporting for duty. All KTR employees must complete annual OPSEC awareness training. Level I

OPSEC awareness training is available on the net at https://securityawareness.usalearning.gov/opsec/index.htm.

1.9.4.8. Information Assurance (IA) / Information Technology (IT) Training.

All KTR employees and associated sub-KTR employees requiring access to Army IT systems must complete the DoD IA training before issuance of network access and annually thereafter. All KTR employees working IA / IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M, and AR 25-2 within six months of appointment to IA / IT functions. DoD Cyber Awareness Challenge Training is available at the following website:

https://ia.signal.army.mil/DoDIAA

1.9.4.9. Information Assurance (IA) / Information Technology (IT) Certification.

https://ia.signal.army.mil/DoDIAA

Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, any KTR employees that have access to an operational

Government IT system functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.9.4.10. Handling or Access to Classified Information.

The KTR shall comply with FAR 52.204-2, Security Requirements. This involves access to information classified

“Confidential,” “Secret,” or “Top Secret,” and requires all KTRs and its employees to comply with the Security

Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and any revisions to DoD 5220.22-M, notice of which has been furnished to the KTR.

1.9.4.11. Threat Awareness Reporting Program (TARP).

For all KTRs with a security clearance. Per AR 381-12 TARP, KTR employees must receive annual TARP training by a Counter Intelligence agent or another trainer, as specified in 2-4b of AR 381-12. The KTR will provide a certified list of all contract personnel and date of completion. Training will be scheduled within thirty days of contract award.

1.10. Transition.

The KTR shall provide the Government with a Transition Plan that shall ensure an orderly and successful transition of the remaining task assignments to a successor KTR should the incumbent KTR not be selected during the re-competition. The Transition Plan shall be submitted to the KO no later than 120 days prior to contract end.

Underperformance of this PWS will require the KTR be responsible for Phase-In and Phase-Out transition planning and management.

1.10.1. Phase-In

The KTR shall be responsible for transitioning current operational responsibilities and open projects to its control and responsibilities. Transition activities include planning, discovery, and programmatic functions (e.g., Contract

Management, Human Resource Management, QA, etc.) necessary to transferring all logistical and technical support to the new KTR’s operations. Transition shall also include all activities necessary to establish Back Office Support (e.g., finance and accounting) or to other KTR resources (e.g., Personnel, Sub-KTRs, vendors).

At a minimum, the KTR shall be responsible for steps / phases of implementation; time management; controls for managing cost, schedule, risk; and identifying any requirements that might be placed upon PdM I3MP.

The transition shall transfer service responsibility to the KTR at the end of the 30-day transition timeframe (limited to 30 days maximum), upon which the KTR shall assume responsibility for operational and financial performance. The KTR shall provide recurring status briefings to the Government and associated KTR throughout the transition period. The KTR shall provide a Transition Management Plan for identifying and inventorying all open issues, risks, and responsibilities of the incumbent during the Transition Phase. The plan shall also include an approach for evaluating technical and functional handoff of operational and project activities, and for the custody and transfer of documentation and assets. The plan shall also address how the KTR will gauge and ensure orderly disengagement of personnel, and final sign-off of documents necessary to closeout.

The KTR shall accomplish the following Phase-In transition tasks:

Implement the proposed methods, processes, procedures, and tools as described in the approved transition plan.

Assume technical support responsibilities.

Assume development responsibilities.

The KTR shall identify and document a plan to transition all Government Furnished Equipment (GFE) to the follow-on KTR. The actual transfer of the GFE from the current KTR to the Government or the new KTR shall be completed according to the approved transition plan. During the Phase-In the KTR shall, in conjunction with the Government representative, conduct a joint inventory of the GFE and reconcile. The process shall be organized into three phase:

1. Identification

2. Reconciliation

3. Transfer

1.10.2. Phase-Out

The KTR shall provide Phase-Out transition plan for Government review and acceptance. The Phase-Out plan shall describe the method of transferring responsibility for tasks described in the PWS. Toward the end of the contract term the

KTR may be required to support a successor KTR. In addition, during contract performance the Government’s needs or requirements could potentially alter the support efforts required by this contract. The KTR shall cooperate to affect an orderly and efficient Phase-In / Phase-Out to any such successor KTR during a Phase-In / Phase-Out period to be specified by the KO. The KTR shall be required to phase out the existing contract by turning over total contract control to the new KTR in a well- organized, systematic, and planned manner. The existing KTR shall meet with the new KTR. All

KTR personnel shall support the efforts established by the Phase-In / Phase- Out Team. Both KTR shall develop a joint

Phase-In / Phase-Out plan of critical areas to be satisfied, that shall be initialed and dated by both parties.

The KTR shall accomplish the following Phase-Out tasks:

Preserve and make available to the COR, if requested, copies of all records and other documentation, developed or acquired under this contract or preceding contracts for this effort, regarding performance of the work required by this contract.

Make available to the COR, upon request, the names, job titles, and duties of all employees who have worked under this contract.

Permit current employees to be interviewed for possible employment by a successor KTR.

Provide an orientation for successor KTR employees.

Complete backup of all contract and contract related data stored on each employee’s hard drive, along with any global data. List of all GFE utilized in support of this task.

Soft and hard copies of all procedures and training materials developed as part of this effort.

Ensure that no contract data is corrupted, changed, or altered such that it would cause damage to the

Government.

Within 30 days of contract completion, the KTR shall, in conjunction with a Government representative, conduct a joint inventory and reconcile of the GFE. KTRs shall provide a Statement of Assumption of Full Operational

Capability upon completion of Transition.

PART 2

DEFINITIONS & ACRONYMS

(This section includes all appropriate terms and phrases for this PWS. The definition must be clear and concise, not ambiguous. Carefully consider each definition because they will be binding for the duration of this contract, unless modified. In addition, include a complete listing of all acronyms and words or phrases they represent.)

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services IAW the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: To be determined per Order issued. The Government will provide computers and/or laptops. Work under this Contract shall be conducted on GFE computers and/or laptops that will be issued to each Contractor(s) staff member who has a valid need as determined by the Government for use on-site and off-site. Virtual Private Network capability will also be provided. Department of the Army Form 2062, Hand Receipt, will be used to record the issuance & receipt of laptops.

3.2. Equipment: The Government will provide on-site property incidental to the place of performance including, for example: desk, chair, telephone, computer equipment with LAN/WAN interface, commercial-off-the-shelf software, access to copier and facsimile machines, printers, and office supplies, when the Contractor is onsite in order to perform day-to-day tasks.

3.3 Upon completion of this contract, the Contractor(s) shall return all non-expendable Government issued items to the designated POC.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that is not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5.0. Specific Tasks.

The KTR will provide personnel, supervision and other non-personal services necessary to support all mission areas of

U.S. Army PM and PM ARDAP, as defined in this PWS. These services are to be performed at the Government’s site.

This PWS defines overall functional requirements, timeframes, and performance standards to provide acceptable service levels to which the contractor’s performance shall be measured. Exact locations of contract support, the required disciplines, and specific requirements are as delineated.

The key functional areas are: Program Management, BPR, Enterprise Design and IT Support, ILS, and General Program

Support Services as delineated below. It is hereby noted that, due to the dynamic nature of a PMO, specific tasks may vary from one division to another. It is also noted that divisions themselves may change based on ongoing reorganization. The contract may be modified by the Government to accommodate those changes.

5.1. Program/product Technical Advisory (SME Consultation) in the areas of financial, logistical, technical, and business transformation support services are required. These support services are essential to the continuing development, deployment, and integration activities of the ERP programs.

5.2. Program Management Support. The contractor shall provide the full range of information technology IT-related program management support PMO services required by the program offices, to support the continuous delivery and operation of integrated Army information systems.

• Program Planning and Analysis

• Mission Operations

• Knowledge Management

• Performance Analysis

• Task Management

• Integrated Master Scheduling

• QA

• Technical Writing

• Graphics

• Training

• Documentation

• IA

• AT / OPSEC Awareness Training

5.3. Administrative Support / Executive Assistance. Provide administrative support per requirements of the executives and project teams. Plan and produce correspondence, reports, proposals, memos, and other documentation. Operate spreadsheet software such as Excel, and presentation software such as PowerPoint to produce finished documents.

Proofread completed documents. Provide copying and production support as needed.

5.4. Program Administration / Meeting Support. Assist in the preparation of management plans and reports. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures.

The KTR shall provide technical and administrative support and host technical and programmatic meetings, including

VTCs. The KTR shall assist in planning and conducting technical meetings with the Functional Area stakeholders and other DoD, Military Service and Government agencies. The KTR shall provide skilled and experienced employees to coordinate, attend, and brief at administrative and technical meetings.

The KTR shall coordinate all aspects of meeting support, which includes coordinating with meeting participants;

coordinating calendars and identifying mutually acceptable meeting dates and times; posting meetings on participant calendars; reserving meeting / conference facilities and required equipment. Specifically, the KTR shall:

• Ensure that meeting participants are notified as appropriate,

• Coordinate meeting facilities / conference rooms / teleconferences,

• Development of agendas, slides, charts, reports, and the production, and communication of minutes and monitoring of action item status, and

• Provide support to plan, coordinate, conduct, and document program review meetings for PMO initiatives, programs, projects, and activities.

The KTR shall attend all meetings when non-development, development, production, and coordination is required as part of PMO overview responsibility. The KTR shall assist in preparing the meeting announcement, the meeting agenda, presentation materials, meeting minutes and after action correspondence. The KTR shall host recurring IPTs meetings as required.