Attachment 1 - Draft PWS Appendices 09 Jun 21.pdf

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SOC-E PWS, Appendix D

Xx June 2021

SOC-E PWS

Solicitation No. FA4890-21-X-XXX

APPENDIX D – GOVERNMENT FURNISHED EQUIPMENT (GFE)

Please see Contract Data Requirements List (CDRL) 013.

SOC-E PWS Solicitation No: FA4890-21-X-XXX

APPENDIX E – GOVERNMENT FURNISHED FACILITIES (GFF)

1. Creech Air Force Base (CAFB) Facilities:

1.1 SOC-E Performance Locations at Creech AFB.

Building # Description GFF Space Notes

707 11 RS SOC Training Sq (SIPRNET accessible)

718 22 RS SOC VTC (TS/SCI) (SIPRNET

& JWICS accessible)

1000 432 WOC (Primary) Office (SIPRNET & JWICS

1005 42 ATKS SOC VDH Location; VTC (Secret) (SIPRNET accessible) (CENTRIX)

1007 15 RS SOC (SIPRNET & JWICS

1008 15 RS SOC Server Room VTC; (Secret) (SIPRNET

1008 432 Alt WOC (SIPRNET & JWICS

1005 18 RS SOC (SIPRNET accessible)

1004 432 ACMS NOC Help Desk Location (SIPR

1055 17 RS & 867 RS VTC (TS/SCI) (SIPRNET

& JWICS accessible)

1109 432 ACMS PEB Tier II Help Desk

1.2 US GFF designated for storage of assets requiring environmental protection.

Building # Notes

1005 Server Room

1.3 Facility maintenance is provided by Creech AFB contracted Civil Engineering Operations.

2.0 Holloman Air Force Base (HAFB) Facilities:

2.1 SOC-E Performance Locations at Holloman AFB.

Building # Description GFF Space Note

302 6 RS SOC

Training Sq (SIPRNET

318 9 ATKS SOC

Office

318 29 ATKS SOC

513 16 TRS CSA support only

3.0 Whiteman Air Force Base (WAFB) Facilities:

3.1 SOC-E Performance Locations at Whiteman AFB

53 20 RS SOC

VTC, (CENTRIX,

SIPRNET & JWICS

4.0 Ellsworth Air Force Base (EAFB) Facilities:

4.1 SOC-E Performance Locations at Ellsworth AFB.

1008 432 ATKS SOC

VTC, (CENTRIX,

SIPRNET & JWICS

5.0 Nellis Air Force Base (NAFB) Facilities:

5.1 SOC-E PERFORMANCE Locations at Nellis AFB.

282 26 WPS SOC Training Sq (SIPRNET

215 26 WPS SOC

Basic operations layout to include Server Room, Ops Floor, and Briefing Rooms at a minimum

6.0 RPA SATCOM Relay Sites:

6.1 USASOCS Performance Locations at Ramstein AB.

EUR 1(Eagle Vision Facility)

SIPRNET

2183 EUR 2

SIPRNET

7.0 Video Distribution Hub (VDH).

Building # Location Note

1005 Creech AFB, NV

8.0 Video Teleconferencing (VTC). The VTCs are located in the 15RS, 17RS, and 42ATKS

SOCs at Creech AFB and 29 ATKS SOC at Holloman AFB.

9.0 AFSOC Facilities

9.1 SOC-E Performance Locations at XXXX AFB

9.2 SOC-E Performance Locations at XXXX AFB

10.0 Air National Guard (ANG) Facilities

10.1 SOC-E Performance Locations at XXXXX ANG Base

The contactor will require appropriate office space to perform tasks stated in the PWS.

SOC-E PWS, Appendix G xx June 2021

Solicitation No. FA4890-21-X-XXXX

APPENDIX G – QUALITY MANAGEMENT SYSTEM REQUIREMENTS

1. Registration

a. Current compliance to ISO 9001, AS9100, AS9110, or AS9120 Quality Management

System standards (current copies can be purchased at http://www.asq.org/quality-press or call 1-800-248-1946).

b. The contractor shall develop, document, implement, maintain and continuously improve a comprehensive higher-level Quality Management System (QMS) that assures compliance with the most current ANSI/ISO/ASQ 9001 QMS standard and all requirements of this PWS, (see Solicitation/Contract Part I, Section E, FAR

Clauses 52.246-3, 52.246-4, 52.246-5, and 52.246-11).

c. Where any requirement(s) of the ISO 9001:2008 standard cannot be applied, the requirement(s) can be considered for exclusion; however, any exclusion is limited to requirements within Clause seven (7). Such exclusions cannot affect the organization’s ability, or responsibility, to provide products that meets customer and applicable regulatory requirements. Provide complete justification for any exclusion to the standard.

2. Quality Management System

a. The QMS shall document the organizations quality management structure, personnel authority and responsibility, identify personnel designated to perform quality control

(QC) functions at each location (to include dedicated and additional duty personnel), and skill set for each QC representative.

b. The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured and controlled. The plan shall be updated annually as a minimum.

c. The QMS shall describe the processes and procedures used to:

1. Enforce strict use of tech data. Strict use of tech data means ensuring all applicable Technical Orders (TOs), Commercial Manuals and directives are complete, current with applicable changes, available in the immediate work area, and open to applicable task/step/paragraph.

2. Ensure forms used to document any maintenance related action for aircraft or equipment are documented according to 00-20 series TOs, specific equipment TO requirements and applicable command directives and supplements.

3. Establish and maintain proficiency of personnel.

4. Establish and maintain the training program.

http://www.asq.org/quality-press http://www.asq.org/quality-press

SOC-E PWS, Appendix G xx June 2021

Solicitation No. FA4890-21-X-XXXX

APPENDIX G – QUALITY MANAGEMENT SYSTEM REQUIREMENTS

3. Quality Management Representative

The Quality Management Representative shall be an American Society for Quality

Certified Quality Auditor and ISO 9001 Lead Auditor trained or equivalent by contract start. Certified Quality Auditor shall maintain the certification through the life of the contract.

4. Requirements after contract award

a. Draft Quality Manual and the six mandatory procedures are due to the Government

30 days after the start of the transition period. The final Quality Manual and procedures are due to the Government on the last day of the transition period. A desktop review will be accomplished by the Government.

b. The contractor’s comprehensive QMS shall be in place and performing NLT 30 days after full performance start date, as identified in Section B of the contract (to include

Operating Instructions, Site Operating Procedures, Work Instructions, etc. required to meet contract requirements).

c. The contractor shall notify ACC AMIC/DRQ of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes.

d. The contractor shall maintain and make available to the Government their measurement, analysis and improvement (Clause 8 of ISO 9001:2008) processes and supporting documentation.

e. The contractor shall be responsible for the quality of all products and/or services regardless of a validated QMS.

Commented [WJJGUAAA1]: Updated Service Summery to reflect 30 Day requirement.

SOC-E PWS, Appendix H

X June 2021

Solicitation No. FA4890-21-x-xxxx

APPENDIX H – WORKLOAD DATA

1.0. INFORMATIONAL PURPOSES. Data presented in this Appendix is based on the most current information available and not necessarily expressed as projections of total workload.

The data is provided either as reasonable estimates or as examples of past workload that demonstrate the extent of effort that can reasonably be expected. The attached data is provided for informational purposes only.

Attachments:

1 SOC-E Equipment Count – see CDRL 006 & 013

2 SOC-E Help Desk Report – see CDRL 009 and Microsoft Service Manager

Commented [WA2R1]: Verify CDRL data

Commented [WJJGUAAA3]: Change to include counts, not complete lists.

SOC-E PWS Solicitation No. FA4890-21-R-XXXX

APPENDIX I – C4ISR DEMARCATION POINTS

SOC-E PWS, Appendix I, Revision 0

XX June 2021

Equipment/System Established Demarcation Points

Demarcation (DEMARC) points are established in order to designate where O&M responsibilities for communications facilities or equipment changes from one organizational entity to another. The contractor is responsible for the O&M of RPA SATCOM Relay

Systems and equipment up to the established communications DEMARC. The contractor shall coordinate/support diagnostic and repair efforts that cross contractor responsible DEMARC boundaries with the appropriate communications agency, as required to meet mission requirements, or as directed by the government.

System Established DEMARC Point

MGCS w/legacy cables (CONUS/OCONUS) GCS signal I/O panel for external signals such as video distribution

LR-GCS w/legacy cables (CONUS/OCONUS) LR-GCS signal I/O panel for external signals such as video distribution

MGCS w/fiber interface kit (CONUS/OCONUS) GCS fiber interface box and GDT/SETSS fiber interface box

LR-GCS w/fiber interface kit (CONUS/OCONUS) LR-GCS fiber interface box and GDT/SETSS interface box

FGCS (CONUS) FGCS I/O and power distribution panels and GDT/SETSS fiber interface box

GDT w/fiber interface kit (CONUS/OCONUS) GDT Fiber converter/interface box

RPA SATCOM Relay Site (EUR-1) ATM node circuit interface demarcation panel

FSST w/fiber interface kit (EUR-1) FSST fiber converter/interface box (if installed)

TFT w/fiber interface kit (EUR-1) TFT fiber converter/interface box (if installed)

SETSS w/fiber interface kit (EUR-1) SETSS fiber converter/interface box (if installed)

ACN The collection of terrestrial equipment that provides connectivity from the

Juniper Circuit-to-Packet (CTP) device connecting to the Satellite Link

Commented [A1]: Is this TO level or IDIQ?

Modem Assembly (SLMA) inside the GCS to the CTP connecting to the

Predator Modem Assembly (PMA) in the Fixed Site SATCOM Terminal

(FSST)/SATCOM Earth Terminal Subsystem (SETSS) providing satellite communications. The CTP is the IP based piece of equipment replacing the CX-1500 cell exchange.

MGCS

Fiber

Interface or

LRGC

S

Legacy Cable

Base Fiber

GDT/SETSS

GDT

SETSS

FGCS

Building Fiber/Copper

GDT

FF

I/O Panel

FGCS

I/O Panel

LRGC

SSSSS

Legacy GDT/SETSS Cable (up to 300')

GDT or

MGCS Pad Fiber Panel

Areas of

Responsibility

DEMARC

MGCS Pad Fiber Panel

Pad Fiber

Panel

Scenario: MGCS or LRGCS on Outdoor Pad, Legacy Cables

Scenario: MGCS or LRGCS on Outdoor Pad, Fiber Cable

Scenario: Fixed GCS

Comm Closet

Areas of

Responsibility

DEMARC

Scenario: SATCOM Relay Site

FSST

Base

To DISA POP Bldg 2301

TFT

Patch Panel

Bldg 2381 Closet

Base

To DISA POP Bldg 500

DISA

Equipment

Bldg 2166

Relay Site Network and Mission

Support Equipment

SOC-E PWS, Appendix K, Revision 0

APPENDIX K - MINIMUM REQUIRED CERTIFICATIONS, TRAINING, &

QUALIFICATION

Note: Personnel must be DOD 8570.01-M certified prior to being hired.

1.0 MINIMUM REQUIRED CERTIFICATIONS, TRAINING, AND QUALIFICATIONS.

POSITION CERTIFICATIONS

* Program Manager - TS, DCID 6/4 eligible with current SSBI

- PMP Certified or Equivalent

- Minimum Four (4) Years Network/IT Program

Management desired

- DoD 8570.01-M IA Certification matched to assigned duties

* Senior Network Engineers - TS, DCID 6/4 eligible with current SSBI

- Certified in Development and Implementation of

- JUNIPER - Juniper Networks Certified Internet

Professional (JNCIP) or equivalent

- CISCO - Cisco Certified Network Professional (CCNP)

- - - Certified Internetwork Expert Minimum Seven (7)

Years of Network Design desired

- Minimum One (1) Year ATM Architecture experience desired

- DoD 8570.01-M IA Certification matched to assigned duties

* Senior Systems Administrators

(Operations Manager)

- TS, DCID 6/4 eligible with current SSBI

- Microsoft Certified Solutions Expert (MCSE) or equivalent Microsoft Certified Information

Technology Professional (MCITP), Microsoft

Certified Solutions Associate (MCSA) or equivalent

- Minimum Five (5) Years Managing Active Directory

Based Network desired duties * Lead Systems Engineers - TS, DCID 6/4 eligible with current SSBI

CSAs - TS, DCID 6/4 eligible with current SSBI

Systems Administrators - TS, DCID 6/4 eligible with current SSBI

Network Administrators - TS, DCID 6/4 eligible with current SSBI

SOC-E PWS, Appendix K, Revision 0

APPENDIX K - MINIMUM REQUIRED CERTIFICATIONS, TRAINING, &

QUALIFICATION

POSITION CERTIFICATIONS

Information Systems Security

Officer

TS, with current SSBI

Meet DoD 8570.01-M Information Assurance

Certification, Technician Level II, matched to

* RPA SATCOM Relay Site Lead TS, with current SSBI

Meet DoD 8570.01-M Information Assurance

Meet DoD 8570.01-M, Technician Level II network environment and advanced level computing environment certifications for all the tools and devices being supported

Communications/Electronics

Technicians

- TS, DCID 6/4 eligible with current SSBI

Meet DOD 8570.01-M Information Assurance

Meet DoD 8570.01-M, Technician Level II network environment and advanced level computing environment certifications for all the tools and devices being supported

Solicitation No. FA4890-21-R-xxxx

APPENDIX L – CONTRACTOR KEY PERSONNEL AND QUALIFICATIONS

SOC-E PWS, Appendix L, Revision 0

The contractor must notify the CO of any vacancies. All vacancies must be filled within 45 days.

Position Education Certification/Licenses Experience Other

Program Manager Bachelor's degree (Master's preferred) in a technical or business field

PMP Certified (or equivalent) DoD 8570.01-M IA Certification matched to assigned duties

4 years’ experience Network/IT Program Management desired

TS, DCID 6/4 eligible with current SSBI

Senior Network Engineer

(Network Engineer II)

Associate's degree (Bachelor's preferred) in one or more engineering or science disciplines or equivalent experience

Certified in development and implementation of JUNIPER- Juniper Networks Certified Internet Professional (JNCIP) or equivalent;

CISCO - Cisco Certified Network Professional (CCNP) or equivalent;

Minimum 5 years’ network design desired; Minimum of 1 year ATM architecture experience desired

Senior Systems

Administrators (Operations

Manager)

(Systems Admin IV) preferred) in a related discipline or equivalent experience, augmented by ongoing academic/technical training and/or certification programs specific to the work unit hardware/software tools

Microsoft Certified Systems Engineer (MSCE), Microsoft Certified Information Technology Professional (MCITP), Microsoft Certified Solutions Associate (MCSA) or equivalent; DoD 8570.01-M IA Certification matched to assigned managing Active Directory Based Network desired

Lead Systems Engineers

(Systems Engineer III) engineering or science experience in an integrative engineering discipline desired

RPA SATCOM Relay Site

Leads engineering or science

Meet DoD 8570.01-M IA Certification, Technician Level II, matched to assigned duties; Meet DoD 8570.01-M, Technician Level II Network Environment (NE) and advanced Level Computing Environment (CE) certification for all the tools and devices being supported experience in satellite communications

TS, with current SSBI

APPENDIX M – METRICS

SOC-E PWS, Appendix M

1.0 FORMULA.

1.1 Equipment/System Operational Availability Rate (Ao) Formula. Ao shall be calculated (in tenths) as follows for each month:

Ao =

(AT-DT)

x100

AT

1.1.1 Available Time (AT). AT is defined as 24 hours a day, 7 days a week, unless otherwise specified by the government.

1.1.2 Down/Red Time (DT). DT is defined as time the system is non-mission capable to include all delays.

1.1.3 Restoral Actions. In the instances where restoral actions require an outside agency, notification time to the outside agency will be considered as the restoral time for calculation of these percentages.

1.2 Fully Mission Capable (FMC). FMC is defined as the hours the equipment/system is fully operational to support assigned missions.

2.0 SUPPORT STANDARD.

System Ao Standard (in percent)

Long Haul Communications (MCE BDD, 1.1.3) 99.998

Mission-Specific Support (Appendix O) (MCE BDD, 1.1.3) 99.998

Video Dissemination Hub (VDH) (MCE BDD, 1.1.3) 99.998

Video Teleconferencing (VTC) (MCE BDD, 1.1.3) 99.998

Positive Control of UAS (MCE BDD, 1.1.3) 99.998

(ref: MQ-9 Mission Control Element Baseline Description Document – 23 Aug 2019 - para

1.1.3-1.1.4)

Solicitation No. FA4890-21-R-XXXX

APPENDIX N – SECURITY

SOC-E PWS, Appendix N

DD June 2021

1.0. SECURITY SUPPORT. IAW PWS, Section A, Paragraph 6.1.8 and 6.1.9, security support shall include the requirements identified in paragraphs 1.1, 1.2, 1.3 of this document and other support required to accomplish the requirements of the PWS:

1.1. Personnel Security Support.

- Visitor control for incoming SCI cleared visitors to include foreign nationals (with FDO)

- Visit requests and visit authorizations

- Assist base Foreign Disclosure Officer (FDO) in disclosure of SCI material to foreign nationals by being familiar with the process and regulations that govern the material

- Assist incident reporting for all SCI related items

- Assist with sending out and keeping records annual SCI security awareness briefing and helping Special Security Representatives (SSRs) with squadron’s security awareness program

- Assist with training SSRs

- Assist with handling Security Information File (SIF) and For Cause discharge files for SCI cleared individuals

- Maintenance of SCI indoctrinated personnel security folders

- Complete visit requests and authorizations for incoming SCI cleared visitors to include foreign nationals (with FDO)

- Assist with security indoctrination and debriefing handled on an as needed basis

- Prepare security badges for all SCI indoctrinations

- Maintain Master Entry Access List for all Creech Sensitive

Compartment Information Facilities (SCIFs)

- Interface with other Nellis AFB Information Protection Office, Nellis

Special Security Office, Nellis AFB Pass and Identification Office, and the Security Forces

- Help submit annual access report to ACC

- Dispose of SCI material in accordance with AF regulations and Wing

SSO guidance

1.2. Information Systems Support:

- Ensure systems are operational, maintained, and disposed of in accordance with internal security policies and practices as outlined in SSP.

- Ensure that all users have the requisite security clearances, authorization, and need-to-know, and are aware of their security responsibilities before granting access to the Intelligence System (IS).

- Ensure all IS security-related documentation is current and accessible to properly authorized individuals.

- Ensure that system security requirements are addressed during all phases of the system life cycle.

- Follow procedures developed by the ISSM, authorizing software, hardware, and firmware use before implementation on the system.

- Provide technical and informational support with Automated Information

System (AIS) media control including computer to computer transmissions, photographic Media, Video tapes and film, message traffic, files, folders and documents, and graphic arts material

- Support Facsimile Control Procedures and classified reproduction procedures

- Forward required paperwork to Nellis SSO/IAM to establish a Joint

Worldwide Intelligence Communication System (JWICS) account for SCI indoctrinated personnel

1.3. Physical Security Support:

- Works directly with Defense Intelligence Agency (DIA) and ACC to ensure completion and accreditation of new SCI Facilities (SCIF)

- Updates and maintains Fixed Facility Checklist (FFC) and Technical

Electronic Measurement Penetration Standards (TEMPEST) addendum checklists for each SCIF

- Ensures that all SCIF changes or modifications are allowed within DIA and

ACC guidelines and approved by DIA Discretionary Access Control (DAC)-

2A2

- Drafts Co-utilization agreements if required for Special Access Program

(SAP) access (only if facility is considered a SCIF not a SAPF)

- Ensures monthly random inspection logs are turned in and semiannual alarm tests are completed by units

- Attends planning conferences/meetings for future SCIF construction and ongoing SCIF construction

- Ensures all aspects of physical construction of accredited SCIFs are keep current and points out any issues that need fixed (i.e., doors breaking, weather stripping allowing light into SCIF, etc.)

- Attend off-site conferences (at Government expense) when required to ensure the most up to date physical security requirements are being met

- Trained to correctly classify SCI documents

2.0. SECURITY REQUIREMENTS FOR EACH LOCATION. The following operations centers require the specified security clearances:

Air Combat Command:

TS/SCI Clearance : 432 WOC/NOC, 15 RS, 18 RS, 42 ATKS at Creech AFB, NV, 89 ATKS at Ellsworth AFB, SD, 20 RS at Whiteman AFB, MO, and RPA SATCOM relay sites at

Kadena AB, Japan, and Ramstein AB, Germany. The 17 RS, 22 RS and 867 RS at Creech

AFB, NV require a TS/SCI and Special Access Program (SAP).

Secret Clearance: 11 RS Field Training Unit (FTU) at Creech AFB, NV and the 9 ATKS 29

ATKS, 6 RS and 16 TRS FTUs at Holloman AFB, NM.

Air Force Special Operations Command

TS/SCI:

Secret Clearance:

Air Force Material Command

Air National Guard

The contractor and subcontractors as required, must possess or acquire a Top Secret facility clearance and be entitled to COMSEC information without additional authorization (i.e.

National Interest Determination (NID). The Government (Defense Industrial Security

Clearance Office) assumes costs and conducts security investigations for facility security clearances. The contractor shall request security clearances for personnel requiring access to classified information within 15 days after contract award. Due to costs involved with security investigations, requests for contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements.

SOC-E PWS, Appendix O, Revision 0

Contract No. FA4890-yy-X-XXXX

APPENDIX O – MISSION SYSTEMS

1.0. MISSION-SPECIFIC SUPPORT.

The contractor shall provide Systems Administrators or Network Administrators, “Full” or “Administrative” levels of installation, administration, troubleshooting, maintenance, and sustainment support for each type of system listed in in accordance with PWS para 3.2.24, CDRL A006 and CDRL A010.

1.1. Network Equipment.

Networking Creech, Ellsworth, &

Whiteman AFB

Holloman AFB Nellis AFB Relay Sites

Unclassified but Sensitive

Internet Protocol Router

Network/Non-Classified

Internet Protocol Router

Network (NIPRNet)

Admin Not Required Not Required Not Required

Secure Internet Protocol

Router Network

(SIPRNet) Admin Admin Admin Not Required

Defense Network (DNET)-6 Admin Not Required Not Required Not Required

Joint Worldwide Intelligence

Communications System

(JWICS)

System (JWICS)

Admin Not Required Admin Not Required

Special Program Operational

Reconnaissance Enclave

(SPORE)

Full Not Required Not Required Not Required

Combined Enterprise

Regional Information

Exchange (CENTRIX)

Admin Admin Admin Not Required

Battlefield Information

Collection and

Exploitation Systems

(BICES)

Admin Not Required Not Required Not Required

Data Storage Servers and

Associated Server

Management Software Full Full Full Full

Operations Situation

Awareness Tool(s), i.e Falcon

View, Zeus, Angel’s Peak, etc.

Full Full Full N/A

SOC-E PWS, Appendix O, Revision 0

Contract No. FA4890-yy-X-XXXX

APPENDIX O – MISSION SYSTEMS

Aircraft Control Network

(ACN) “IP Converted

Network”

2.0. COMMAND/CONTROL & VIDEO DISSIMENATION NETWORK

EQUIPMENT/SOFTWARE TABLE

The contractor shall provide Systems Administrators or Network Administrators, “Full” or

“Administrative” levels of installation, administration, troubleshooting, maintenance, and sustainment support for each type of system listed in in accordance with PWS para 3.2.24, CDRL A006 and CDRL

A010

2.1. Network Equipment.

Networking

UAS Mission Network Full Not Required Not Required Full

Associated Local Servers and

Monitoring

Software

Full Not Required Not Required Full

Holloman UAS Network N/A Admin N/A N/A

Nellis UAS Network N/A N/A Admin N/A

Relay Site UAS Network

(including Command

Console and MONICS) N/A N/A N/A Full

2.2. Hardware.

Hardware

See Appendix D

Commented [A2]: Check appendix D

SOC-E PWS, Appendix P

SOC-E PWS (SATCOM RELAY)

Contract No. FA4890-YY-X-XXXX

APPENDIX P – COMMUNICATIONS STATUS AND COMMUNICATIONS POSTURE

REPORTS

1.0. COMUNICATIONS STATUS (COMSTAT) REPORT:

1.1. Overview. This appendix provides an unclassified example of a Communications

Status Report (COMSTAT). It gives a brief overview of its purpose and describes the content of the information to be included in a COMSTAT.

1.2. Purpose. COMSTATs are daily reports of all planned and unplanned outages, as well as updates to current significant events. COMSTATs provide general availability oversight of core systems supporting SATCOM RELAY customers/users.

1.3. Reporting. The help desk will submit an accurate COMSTAT on all reportable events to the PAROC Director and COTR via SIPRNet e-mail, NLT 1700Z, daily. Use secure voice, if SIPRNet access is not available.

1.4. Communications Systems Daily Status.

1.4.1. FMC-Fully Mission-Capable. This status is defined as all SATCOM RELAY systems and subsystems are operating in the correct, safe configuration including full redundancy

(where available) and being fully mission-capable. Equipment is fully mission-capable when it can perform all of its combat missions without endangering the lives of crew or operators.

1.4.2. PMC-Partially Mission-Capable. This status is defined as SATCOM RELAY systems or subsystems having degraded services or one to multiple redundancies (where available) are not operating, configured correctly or are unsafe. The SATCOM RELAY system will be able to perform at least one but not all of its missions because maintenance is required to clear the discrepancy.

1.4.3. NMC-Non Mission-Capable. This status is defined as SATCOM RELAY systems or subsystems unable to perform any mission.

EXAMPLE:

1 CS/CFP COMSTAT

Langley AFB, Va

1. COMSTAT POC:

Rank/Name: SSgt Doe, Chris

Unit/Org: 1 CS

Location: Langley AFB, Va

Phone: (312) 574-1111

Other: 574-2222 (STE)

C-2: FMC

Video: FMC

2.0. COMMUNICATIONS POSTURE (COMSPOT) REPORT.

2.1. Overview. This appendix provides an unclassified example of a Communications Posture

(COMSPOT) report. It gives a brief overview of its purpose and describes the content of the information to be included in a COMSPOT.

2.2. Purpose. COMSPOTs are reports generated when an unscheduled outage occurs, as well as updates to ongoing significant events. COMSPOTs are three phase reports providing information on unscheduled outages in the form of an INITIAL, FOLLOW-UP, and FINAL report.

2.3. Reporting. The help desk will generate an accurate INITIAL COMSPOT when an unscheduled outage meets thresholds identified in paragraph 2.4. A FOLLOW-UP COMSPOT will be generated each time the original outage status changes or every 2 hours. A FINAL

COMSPOT will be generated once the unscheduled outage has been cleared. All COMSPOTS will be sent to the MCCC via SIPRNet e-mail. Use secure voice if SIPRNet access is not available.

2.4. Thresholds.

2.4.1. A C2 link goes down for more than 15 minutes (with or w/o redundancy)

2.4.2. A video customer is isolated for more than 15 minutes

2.4.3. A feed (video from a UAS to all customers) goes dark for more than 15 minutes

EXAMPLE:

1 CS/CFP COMSPOT (INITIAL, FOLLOW-UP or FINAL)

Langley AFB, Va

1. COMPSPOT POC:

Rank/Name: SSgt Doe, Pat Unit/Org: 1 CS/CFP Location: Langley AFB, Va Phone: (312) 574-

Other: 574-2222 (STE)

2. OUTAGE DETAILS:

(U) LOCAL TROUBLE TICKET NUMBER:

(U) THIRD PARTY TROUBLE TICKET NUMBER (if applicable): (i.e. I-NOSC, DISA, CITS etc.)

(U) UNSCHEDULED EVENT: (Y,N)

(U) SUBJECT: (BRIEF OUTAGE DESCRIPTION OR EQUIPMENT/SYSTEMS AFFECTED)

(U) CURRENT STATUS: (INDICATE AS INITIAL, FOLLOWUP, OR FINAL)

(U) EXECUTIVE SUMMARY: (SPECIFIC DETAILS)

(U) MISSION IMPACT: (NUMBER OF USERS, FO/GO AFFECTED)

(U) ALTERNATE CAPABILITY: (SELF EXPLANATORY)

(U) FIX ACTION: (DETAILED ACTIONS TAKE TO RESOLVE EVENT)

(U) START TIME: (ZULU)

(U) STOP TIME: (ZULU)

(U) OUTAGE/DOWNTIME DURATION: (SELF EXPLANATORY)

Appendix Q - Operational Requirements

SOC-E PWS, Appendix M

Operational requirements below reflect the maximum projected level of effort to support RPA requirements. Fiscal years are projections. Specific requirements and performance periods will be addressed in individual task order requirements.

1.0 Communications RPA SATCOM Relay Sites (ref: PWS para 3.1): Support shall include satellite terminals (Tactical Field Terminals (TFT), Fixed Site SATCOM Terminal (FSST), and

SATCOM Earth Terminal Sub-System (SETSS), Ground Multi-band Terminals (GMT), and all related equipment at each site. Support shall provide 24 hour/7day coverage.

1.1 FY13-17

Location

Maximum

Number of

Satellite

Terminals

Current &

Max CAPs

Supported

Mission Areas

Supported

Estimated

Start Date Comments

EUR-1A

(Ramstein

AB,

Germany

Site A)

60-90

Satellite/RSO

FY13 through

FY14

Existing Site. EUR-1A stands down after EUR-

2 is operational.

EUR-1B

(Ramstein

AB,

Germany

Site B)

FY13

EUR-2

(Southern

Europe)

FY14

PAC-1

(Kadena

AB, Japan)

0-80

FY13

PAC-2

(PACOM

AOR)

0-80

FY15

Contract No.

APPENDIX R – 732 OG SECURITY

SOC-E PWS, Appendix R

1.0 SECURITY SUPPORT. IAW PWS, Section A, Paragraph 6.1.8 and 6.1.9 and Section

E, security support shall include the requirements identified in paragraphs 1.1, 1.2, 1.3 of this document and other support required to accomplish the requirements of the PWS. Contract

Program Security Officers (CPSOs) shall provide support to the 732 Operations Group (732

OG) personnel, which consists of the 17 Attack Squadron (ATKS), 22 ATKS, 78 ATKS, 91

ATKS, and 867 ATKS, in buildings 718, 1055, and 1217.

1.1 Personnel Security Support.

- Conduct visitor controls for incoming Special Access Program (SAP) cleared visitors.

- Complete visit requests through Joint Personnel Adjudication System (JPAS), Joint Audit Data Exchange (JADE) or appropriate systems and update profiles to accurately reflect read-in status.

- Prepare all permanent, visitor, and temporary security badges for all 732

OG personnel and visitors.

- Maintain Entry Access List (EAL) and/or Alarm Authentication List

(AAL) and present to GSO for approval.

- Prepare and submit AF 2586 for Restricted Area Badges.

- Maintain JPAS accounts and audit JPAS personnel reports for SCI reinvestigations/proper JPAS Squadron ownership/stagnant SCI reinvestigations (no movement over 120 days).

- Assist with and submit all documentation for SCI and SAP eligibility, indoctrination, retention, and debrief and report the findings to

Government Security Officer (GSO). Contractor is not authorized to conduct SAP prescreening questionnaire (PSQ).

- Initiate/Brief e-Qip (reinvestigation website) procedures and guidelines.

Assist and review e-Qip profiles before submission to Creech IP.

- Assist GSO with Collateral, SCI, and SAP security incidents and present final incident report for approval to the GSO for submission.

- Explain/review Intent to marry U.S. Citizen/intent to marry foreign national notification and Periodic Assessment Special Agreement Check

(SAC-86C) for GSO approval.

- Maintain calendars/folders/databases/memorandums/binders, as requested, and report the findings to GSO.

- Provide quarterly SF 311, Agency Security Classification Management

Program Data, to Creech IP/Nellis IP office in support of 732 OG upon approval by the GSO.

- Assist in preparing SAP Format 5 (Inadvertent Disclosure) documentation in the event of unauthorized classified disclosure to an unclear individual.

- Prepare and submit SAP PSQ Templates 1 through 5 and SCI equivalent forms. The templates are 1: Foreign Affections, 2: Foreign Associations, 3: Foreign Travel, 4: Personal Conduct, and 5: Financial Responsibilities

- Conduct/document all training for new personnel, as requested; and present to GSO for approval

- Assist GSO in preparing briefings, as requested

- Create/adjust Security section of the Mission Inspection Compliance

Team (MICT) support 732 OG operations for approval by the GSO

- Manage courier letters and brief courier policies and procedures.

- Brief escort policies and procedures per event, as required.

- Interface with outside agencies as required with the approval of the GSO

1.2 Information Systems Support:

- Ensure that all users have the requisite security clearances, authorization, and need-to-know, and are aware of their security responsibilities before granting access to the Intelligence System (IS).

- Ensure all IS security-related documentation is current and accessible to properly authorized individuals.

- Ensure that system security requirements are addressed during all phases of the system life cycle.

- Follow procedures developed by the Informat ion System Secur i ty

Manager ( ISSM), authorizing software, hardware, and firmware use before implementation on the system.

- Provide technical and informational support with Automated Information

System (AIS) media control including computer to computer transmissions, photographic Media, Video tapes and film, message traffic, files, folders and documents, and graphic arts material

- Support Facsimile Control Procedures and classified reproduction procedures

- Coordinate required paperwork for network access (e.g.: NIPRNet, SIPRNet, JWICS, SPORE (SAP network), and others as required)

- Brief information security policies and procedures, as requested

- Maintain all SAP accountable items (e.g. CDs, Hard Drives, documents, binders, notebooks, and misc. classified items) IAW Joint Air Force-Army-

Navy (JAFAN) 6/0, Special Access Program Security Manual and Joint

Special Access Program Implementation Guide (JSIG) with the approval of the GSO.

- Attend meetings in representation of 17 ATKS , 22 ATKS , 78 ATKS, 91

ATKS, 867 ATKS, and 732 OG Admin and report information gained to the

GSO

- Perform high-to-low/low-to-high data transfer with the approval of the GSO

- Deliver degaussed SAP hard drives to Nellis AFB for Defense Courier

Service (DCS) courier collect and deliver to NSA for physical destruction in support of 732 OG operations with final approval by the GSO

1.3 Physical Security Support:

- Work directly with 432 OG/SSO to ensure completion and accreditation of new

SCIFs. After SCI accreditation, assist GSO to ensure completion of accreditation for new SAP Facilities (SAPFs) assigned to the 732 OG

- Update and maintain Fixed Facility Checklist (FFC) and Technical Electronic

Measurement Penetration Standards (TEMPEST) addendum checklists and present to GSO for final approval

- Assist GSO to ensure that all SAPF changes or modifications are allowed within

Defense Intelligence Agency (DIA) (through SAF/AAZ) guidelines and approved by DIA Discretionary Access Control (DAC)-2A2.

- Ensures monthly random inspection logs are turned in and semiannual alarm tests are completed by units.

- Attends planning conferences/meetings with the GSO for future SCIF/SAPF construction and ongoing SCIF/SAPF construction to support 732 OG operations

- Assist GSO and coordinate with CE to resolve facility issues that affect security

(broken SAPF perimeter doors, broken X-09 or cipher locks, comm. Lines that carry alarm signals, etc.).

- Research/coordinate installation and correction of devices that affect security from external vendors/trade professionals (new volume controls, CCTV purchase, CCTV installation, etc.) in support of 732 OG operations and report findings to

GSO

- Conduct quarterly alarm tests per alarm account

- Attends planning conferences/meetings with the GSO for future SCIF/SAPF construction and ongoing SCIF/SAPF construction to support 732 OG operations

- Change all lock combos every 6 months or when directed by GSO, replace

Standard Form (SF) 702s, Security Container Check Sheet, and create new SF

700s, Security Container Information, for each lock

- Change cipher lock combinations as necessary due to personnel change over, or when requested by Commander (CC), Director of Operations (DO) or GSO

- Replace SF 702s when directed by GSO

- Create statement of work (SOW) for new Advantor alarm systems and coordinate with required parties (e.g.: Advantor ,799 SFS, CE Comm, CE Electrical, and 732

OG/RA, etc.) to acquire a parts/labor quote and to ensure alarms are installed/repaired/maintained; present to GSO for approval;

- Fix minor Advantor alarm issues when requested by CC, DO, Mission Control

Commander (MCC), or GSO

- Coordinate with Based Defense Operations Center (BDOC)/799 SFS to alarm/disarm/resolve alarm issues

2.0. SECURITY REQUIREMENTS FOR EACH LOCATION. The 732 OG, which consists of 17 ATKS, 22 ATKS, 78 ATKS, 91 ATKS, and 867 ATKS at Creech AFB, NV require a TS/SCI and SAP. Due to security restrictions, personnel shall only work in 732 OG facilities and applicable 732 OG sites as required to support 732 OG operations. The

Government (Defense Industrial Security Clearance Office) assumes costs and conducts security investigations for facility security clearances. The contractor shall request security clearances for personnel requiring access to classified information within 15 days after contract award. Due to costs involved with security investigations, requests for contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements.

SOC-E PWS, Appendix A

XX Month 2021

APPENDIX A – DEFINITIONS, ABBREVIATIONS & ACRONYMS

1.0. GENERAL DEFINITIONS.

AIR COMBAT COMMAND ACQUISITION MANAGEMENT AND INTEGRATED

CENTER (ACC AMIC). The Air Force office with responsibility for management of the

SOC-E contract.

CONTRACTOR-ACQUIRED PROPERTY. Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

EQUIPMENT. A tangible asset that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use.

GOVERNMENT FURNISHED EQUIPMENT (GFE). Equipment Authorized In-Use Detail

(EAID), non-EAID, and government leased equipment in the possession of, or acquired by, the

Government and subsequently delivered or otherwise made available to the contractor. GFE includes, but is not limited to, items such as IT, telephones, copy machines, personal computers, etc.

GOVERNMENT-FURNISHED PROPERTY (GFP). Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract.

LINE REPLACEABLE UNIT (LRU). A unit which can be readily changed on a communications system during maintenance operations.

MATERIAL. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling and special test equipment.

VOICE OVER SECURE INTERNET PROTOCOL (VoSIP). Regular (un-encrypted or encrypted) VoIP over any secure or classified Internet Protocol Local Area Network (IP LAN) or Wide Area Network (WAN) like Secure Internet Protocol Router Network (SIPRNet).

2.0. SQUADRON OPERATIONS CENTER SUPPORT – SPECIFIC DEFINITIONS.

ADMINISRATIVE SUPPORT. Basic installation, cooperative administration, basic troubleshooting, and component-level maintenance/sustainment. Connect and arrange supported equipment/install software, but shall not perform installation tasks listed under full support (i.e. hang or mount equipment on ceilings or walls). Coordinate with Government administrators to manage user accounts and system operation (IAW AFI 33-115v2, Sections 5 and 6 and AFI 33-200 Chapters 2 and 3 - within the limits of the law or governing DoD/USAF regulations). Obtain “Client Systems Administrator” credentials for supported networks with

Commented [WA1]: Add warehouse/install references, Add support for ang, aetc, afoc, spo to the acronym list.

government approval. Provide basic troubleshooting assistance to the level of applicable equipment/software operations and maintenance manuals. When more detailed assistance is required, the contractor shall coordinate with the equipment/software manufacturer. Remove and replace or re-install major components of supported equipment/software when required.

Make recommendations for repair and repair a major component if deemed cost effective by the government.

ASYNCHRONOUS TRANSFER MODE (ATM). A high-speed multiplexing and switching method, utilizing fixed-length cells of 53 octets, that supports multiple types of traffic.

COMBAT AIR PATROL (CAP). The total effort required to generate and sustain a combat capable aircraft in the air over a designated area or target, continuously, as dictated by mission requirements.

COLD STATE/COLD STORAGE. Equipment installed and configured in such a manner that the alternate site can be made operational within one hour of notification by the WOC Director or designated official. Cold State Sites will be fully equipped office space or spaces that contain all the system hardware, software, telecommunications, associated support equipment, and power sources required to assume operating responsibilities from the main site. The Cold State

Site is to be maintained at a status in which relocated personnel may begin operations within the specified timeframe. Preventive maintenance actions accomplished at 7 day intervals will include all necessary software updates. Successive maintenance intervals accomplished at 14, 28, and 56 days will encompasses those actions which seek to maintain system hardware to include all associated support equipment, telecommunications, and power source at a level which meets the specified timeframe for activation and assumption of operations from the main site.

DEPOT MAINTENANCE. Materiel maintenance requiring major overhaul or a complete rebuilding of parts, assemblies, sub-assemblies, and end items, including the manufacture of parts, modifications, testing, and reclamation as required. Depot maintenance serves to support lower categories of maintenance by providing technical assistance and performing maintenance beyond their responsibility. Depot maintenance provides stocks of serviceable equipment because it has available more extensive facilities for repair than are available in lower maintenance activities. Depot maintenance includes all aspects of software maintenance.

FULL OPERATIONAL CAPABILITY (FOC). The WOC/SOC has all systems required for dynamic operations as defined by the requirement owner (i.e., JWICS, CENTRIXS, BICES, etc).

FULL SUPPORT. Installation, administration, and troubleshooting. All required installation tasks (to include physically mounting equipment components on ceilings, wall, etc.). Support does not include modification of facilities (i.e. adding/removing walls or other building structural components). Exercise full control over user accounts and system operation (IAW

AFI 33-115v2, Sections 5 and 6 and AFI 33-200 paragraphs 3.23, 3.38, 3.39 and 3.40- within the limits of the law or governing DoD/USAF regulations). Provide the same level of troubleshooting assistance to users that the equipment/software manufacturer can provide.

Commented [WA2]: Can ATM be removed?

GROUND CONTROL STATION (GCS). Provides aircraft control functions of the larger

UAS.

INITIAL OPERATIONAL CAPABILITY (IOC). The SOC can support C2 and FMV dissemination by the attached GCSs (including circuit redundancy) and the SOC itself and GCSs have SIPR/VOSIP access for mission command and control. For a WOC, SIPR/VOSIP access and access to all video feeds disseminated from the VDH and UVDS.

INTELLIGENCE, SURVEILLANCE, AND RECONNAISSANCE. Integrated capabilities to collect, process, exploit, and disseminate accurate and timely information that provides the battlespace awareness necessary to successfully plan and conduct operations.

INTERMEDIATE-LEVEL MAINTENANCE. Materiel maintenance that is the responsibility of, and performed by, designated maintenance activities in support of using organizations. The intermediate-level maintenance mission is to enhance and sustain the combat readiness and mission capability of supported activities by providing quality and timely materiel support at the nearest location with the lowest practical resource expenditure. Intermediate-level maintenance includes limited repair of commodity-orientated components and end items; job shop; bay and production line operations for special mission requirements; repair of printed circuit boards;

software maintenance; and fabrication or manufacture of repair parts, assemblies, components, Jigs and fixtures, when approved by higher levels.

MISSION-SPECIFIC SUPPORT EQUIPMENT. Audio/visual, communication, and computer/server/ network hardware and software that is being used to plan, execute, coordinate, or debrief a SOC-E flight.

NETWORK ADMINISTRATOR. Maintains network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network-attached computers.

NON-CHARGEABLE DOWN TIME. The actions listed below are considered non-chargeable down time:

PREVENTIVE MAINTENANCE INSPECTIONS (PMI). Time periods approved by the government where equipment, system(s), or channel(s) is/are not active in its assigned mission due to the performance of scheduled preventive inspection(s). When a deficiency is discovered as a result of the PMI and prevents its completion, the PMI shall be deferred and a new maintenance action shall be opened to document corrective maintenance. The downtime shall be rescheduled and the PMI shall be completed after the deficiency is corrected (See Note).

TRAINING. Government approved time period(s) when equipment, system(s), or channel(s) cannot perform its assigned mission due to training (See Note).

Note: When the sum of total system downtime per calendar quarter for preventive maintenance and training reaches 24 hours, any additional time for training or preventive maintenance shall be chargeable unless approved in advance by the government.

GOVERNMENT AUTHORIZED. Time period when contractor is directed or authorized by the government to shut down equipment or delay work due to personnel safety, interference with other equipment, parts delay, or higher headquarters requirements. A comment explaining the cause of the shutdown (e.g., personnel safety hazard, document, and directive) is required.

AWAITING PARTS. Time period between documented item on order status and documented receipt of item shall be considered non-chargeable.

COMMERCIAL POWER FAILURES. Time that equipment, system(s), or channel(s) is/are not capable of performing its assigned mission due to loss or instability of commercial/prime power.. Sites where back-up generators are available and contractor maintained, outage time shall be considered chargeable in the event of prime power loss and generator failure.

MODIFICATION OR RELOCATION. Time period when an active equipment item is removed from its assigned mission to comply with Government-approved modification or relocation.

DEPOT MAINTENANCE. Time period when the equipment, system, or channel is not operational due to scheduled depot maintenance. This includes jobs accomplished by Engineering and Installation (E&I), Central Repair Authority (CRA), or Mobile

Depot Maintenance (MDM) teams.

ELECTROMAGNETIC INTERFERENCE. Time period when a communications facility is experiencing interfering electrical signals which prevents the equipment from performing its assigned mission.

DAMAGE OR DETERIORATION. Those time periods that the equipment is not performing its assigned mission due to uncontrollable equipment damage, which is not the result of equipment malfunction and is beyond the contractor maintenance activity’s control (e.g., natural disasters, vandalism, or riot).

DOCUMENTED SOFTWARE ERROR. Those time periods that equipment is not performing its assigned mission due to the occurrence of a documented software problem.

ATMOSPHERIC DISTURBANCE OR WEATHER. Those time periods when equipment cannot perform its assigned mission due to severe weather or atmospheric conditions, such as anomalous propagation, high wind, hurricanes.

NOT MISSION CAPABLE UNSCHEDULED SYSTEM (NMCU) HOURS. NMCU hours includes all time when system(s) are not mission capable because of unscheduled maintenance, associated delays, or downtime not approved by the government.

PRODUCT QUALITY DEFICIENCY REPORT (PQDR). A report used to identify, report, and resolve deficiencies on hardware, software, mission critical computer systems, vehicles, clothing, and textiles.

PROJECT. A temporary endeavor undertaken to create a unique product or service. It is a group of activities performed in a logical sequence to meet one or more basic objectives. These actions are done to fulfill contractual agreements developed from an Engineering and Analysis

Scientific Study Report or as proposed by the contractor or directed by the CO to solve specific problems, or launch a new product or service. A project has a date of commencement and a date of completion.

REMOTE SPLIT OPERATIONS. A change in operating concept which geographically separated the GCS control of a UAS. The GCS conducts takeoff and landing operations at the forward deployed location while the CONUS-based GCS conducts the mission via extended communications links. This change reduced the forward footprint of specialized equipment and personnel.

REPARABLE/RECOVERABLE MATERIAL. Property that can be repaired at organizational, depot, or specialized repair activity.

SUPPORT EQUIPMENT. Equipment such as special testers and fixtures that are required to maintain a system or subsystem. This does not include auxiliary items such as cables, connectors, and adapters.

SQUADRON OPERATIONS CENTER (SOC). A facility assigned to a specific squadron where mission- specific support equipment is concentrated for the purpose of providing command, control, and communications support to SOC-E.

SYSTEMS ADMINISTRATOR. Analyzes system logs and identifies potential issues with computer systems. Applies operating system updates, patches, and configuration changes.

Installs and configures new hardware and software. Performs routine audits of systems and software. Adds, removes, or updates user account information, resets passwords, etc.

Troubleshoots any reported problems.

UNMANNED AIRCRAFT SURVEILLANCE COMBAT AIR PATROL (UASCAP). A

UASCAP is defined as a single airborne unmanned aircraft being controlled and/or monitored by the 432 Wing. UASCAPs may be flown for any purpose (i.e. combat, training, disaster relief, exercise, test, etc.) over any geographic location (CONUS or OCONUS).

UNMANNED AIRCRAFT SYSTEM (UAS). Refers to the entire weapon system which includes the aircraft, sensors, payloads, ground stations, communications equipment, and data dissemination infrastructure.

WARM STATE/WARM STORAGE. Equipment installed and configured in such a manner that the alternate…