Attachment_1_Draft_PWS (2).docx

Attachment 1

FA5000‐XX-X-XXXX

PERFORMANCE WORK STATEMENT

FOR

HAF Administrative Support Services BPA II

AT

Pentagon, Washington DC

26 February 2025

Contents

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. This is a non-personal services contract to provide contractual services support to the Secretary of the Air Force, Administration and Management (SAF/AM), Headquarters Air Force (HAF) and United Stated Space Force (USSF) within the Pentagon. Services shall include: Acquisition Support, Administrative Support and Secretariat Support. The Government shall not exercise any supervision or control over the contract employees performing the services herein. Such contract employees shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.2 Objective. The objective of this requirement is to obtain high quality, experienced support services for the Headquarters Air Force and Space Force.

1.2 Background. SAF/AM is responsible for providing administrative and management continuity for the Office of the Secretary of the Air Force (SAF/OS); managing support activities for SAF/OS, Headquarters Air Force (HAF), and supported Field Operating Agencies (FOA) and elements. It is the responsibility of the SAF/AM to prepare policies for approval and issue official guidance through official Department publications to ensure policy implementation. Services and deliverables shall include management and professional services.

SECTION II

2.0 TASK DESCRIPTIONS

The Contractor shall provide all services and project supervision, as required in connection with this Performance Work Statement (PWS) and call order specific PWS’s.

Task 2.1. Administrative Acquisition Support.

The Contractor shall provide independently functioning administrative acquisition support services to perform a full range of administrative functions to support the Air Force’s executive organization’s administrative duties that are required to accomplish the appropriate acquisition management and oversight responsibilities. Such as, perform administrative support functions to assist Air Force Program Manager or Contracting Specialist in the administrative efforts of the (1) requirements planning phase, (2) requirement package development, (3) produce reports and data, and (4) develop and maintain business rules. As such, the contractor shall be familiar with military customs and courtesies, have strong oral and written communication skills, and have an understanding of the government acquisition process.

2.1.1 Assist in the development and maintenance of administrative management tools, templates, training and program governance and reporting. The support shall include, but is not limited to, assisting in preparing agenda topics; planning, scheduling and coordinating meetings; preparing and distributing minutes; and recording and reporting closure of key initiatives.

2.1.2 Ensure all administrative support efforts are consistent with the governance principles and framework, government statutes, policies, regulations and related guidance. All work shall be performed in coordination and collaboration with the relevant stakeholders.

2.1.3 Support Air Staff 2-Letter organizations (e.g. AF/A1) and Secretariat Offices (e.g. SAF/FM) including other units in the NCR (e.g. HQ AFOSI).All actions shall be in accordance with (IAW) law, regulation (e.g. FAR, DFARS, DAF FAR Supplement (DAFFARS)), applicable instruction (e.g. DoD Instruction (DoDI) 5000.72, Department of the Air Force Instruction (DAFI) 63-138, and/or local policy.

2.1.4. Requirements Planning Phase. Provide administrative assistance to the organization by providing support in developing and documenting various types of requirements and other information in support of the Mission Partner’s acquisition(s).

2.1.4.1 Establish working relationships with stakeholders essential to effective project planning and execution; provide continuous accountability and scheduling coordination with each agency during the project for effective meetings to identify, communicate and resolve any potential problems.

2.1.4.2 Develop, review, and account for the applicable documentation required to execute the acquisition project.

2.1.4.3 Provides feedback to customers and keeps abreast of changing environments and potential shifts in emphasis or other program changes.

2.1.4.4 Serve as a administrative advisor to management, program mangers/officials, contracting officers and other personnel on matters pertaining to improving efficiencies and effectiveness of processes and achieving successful acquisition strategies.

2.1.4.5 Liaison with applicable requirement stakeholders (e.g. SAF/AQ, Mission Partners, Finance, Contracting) to maintain accurate forecast and accountability of upcoming requirements.

2.1.4.6 Participate in meetings pertinent to the planning of assigned requirement(s)

2.1.5 Requirement Package Development. A package is synonymous to “Procurement Request package” or “initial package”. The contractor shall:

2.1.5.1 Staff & Administer Documents. Prepare and develop correspondence, reports, memorandums, presentations, ready- to-send (RTS) emails, and other forms of communication for distribution across the organization.

2.1.5.2 Participate as Multi-Functional Team (MFT) member on each assigned requirement. Employing a collaborative and iterative methodology for providing the necessary administrative support in developing deliverables and problem solving to support the Customer’s goal of achieving a consistent and comprehensive strategy. Participate and provide administrative support in other meetings pertinent to the development of assigned requirement(s)

2.1.5.3 Successful management of acquisitions and requirements through the organization’s management tool or management system. Manage, Schedule, training, assign, report, and track (e.g. Dashboards, Integrated Master Schedules, Calendar Invites, etc.) the organization’s acquisition packages using the applicable organizational operating instructions, training and instructions.

2.1.5.4 Utilize administrative acquisition support knowledge and experience to liaison between the organization and Mission Partner and provide assistance, guidance, and support with the timely submission of requirement packages.

2.1.5.5 Review and track requirements utilizing the Air Force Service Management Tool (SMT) and applicable Portfolio dashboards and databases (currently Microsoft (MS) Excel, Access and SharePoint).

2.1.5.6 Develop and maintain requirement package templates.

2.1.6 Produce Acquisition Reports & Acquisition Data. Provide applicable acquisition reports with advising on acquisition data to analyze: timelines, performance, statistics, workload balancing, trend analysis, and forecasting.

2.1.6.1 Present findings or translate the acquisition data into useable formats by applying critical thinking. Findings will become part of government dashboard/briefings to support compliance findings, inspections, leadership decision making, and customer expectation management.

2.1.6.2 Maintain and collect acquisition data using different tools and statistical techniques such as MS SQL queries from various databases, such as but not limited to MS Excel, MS Access, SharePoint and data management systems in order to provide accurate and reliable administrative reports (e.g. Requirements, Forecasting and Planning reports, Procurement Acquisition Lead Time (PALT) report, Dashboards).

2.1.6.3 Advise and assist in establishing useful acquisition data collections from existing systems. Apply sound strategies for obtaining quality acquisition data from different sources, integrating and developing actionable information. Prepare applicable acquisition reports and acquisition briefs on an as needed basis.

2.1.7 Develop & Maintain Business Rules. The contractor shall assist the organization in administrative actions required to develop and maintain the business rules with improving acquisition tradecraft, processes and standardized in the acquisition process.

2.1.7.1 Assist with the administrative duties with maintaining acquisition process and recommend goals to improve acquisition tradecraft to include streamlining process, lead times, on-time award rates, achieve quality requirements documentation, improve performance and drive efficiencies for acquisitions.

2.1.7.2 Assist with the administrative duties with maintaining various acquisition documents such as but not limited to policy, standard operating procedures, governance, and templates.

2.1.7.3 Assist in the administrative duties with business rules, slides and recommend standardized (e.g. SMART START, ESIS, ASP, Contract Court, Annual Execution Review) .

2.1.7.4 Requires a familiarity with the Federal Category Management Program and the Air Force Category Management Program.

Task 2.2. Secretariat Support

The contractor shall provide specialized secretariat and executive level administrative support to perform a full range of support functions to support the Air Force’s most senior leadership. Interaction with DAF General Officers, Senior Executive Services (or equivalent) and industry executives regarding a myriad of matters will occur. As such, the contractor shall be familiar with military customs and courtesies, have strong oral and written communication skills, have experience with support headquarters personnel and have an understanding of the government process, specifically the Air Force.

2.2.1 Manage calendars. Maintain up-to-date calendars for the organization’s leadership.

2.2.2 Plan, Coordinate, and Organize Events. The contractor shall secure facilities (on site and off site) prior to event by coordinating with the conference room coordinator or applicable office/agency. Submit all presentations in requested format by supported staff within the prescribed time frame.

2.2.3 Field Calls and Visitors. The contractor shall respond to telephone calls, take messages when appropriate, and direct callers or visitors to requested government staff. Plan and coordinate conference and office visits with distinguished visitors to the Air Force.

2.2.4 Staff & Administer Documents. Prepare and develop correspondence, reports, memorandums, presentations, ready- to-send (RTS) emails, and other forms of communication for distribution across the organization.

2.2.5 Review correspondence requiring the Director’s (or designee’s) signature for correctness, conformance to procedural and regulatory instructions, as well as perform quality checks for grammar, typographical errors, and necessary attachments. Properly monitor and track correspondence as required to ensure that all assigned suspense requirements are met. Performed quality control reviews of reports and documents, ensuring high quality correspondence.

2.2.6 Distribute correspondence to all individuals in accordance with approved guidelines and processes. Search and retrieve documents from databases and files as requested and provide limited research to assigned staff as necessary. Prepare and coordinate documents for review and distribute as necessary.

2.2.7 Draft meeting minutes, distribute meeting documents and post meeting minutes, as necessary to participants.

2.2.8 Maintain assigned files and record systems in accordance to approved guidelines.

2.2.9 Maintain and track daily work schedule and responsibilities for headquarters leadership (General Officers and/or Senior Executives)

2.2.10 The contractor shall have familiarly with the Defense Travel System (DTS). Assist with the management the DTS for the organization and use DTS as trained and directed to accomplish travel authorizations and vouchers. The contractor shall assist Government travelers in completing travel requests. Approval of orders and vouchers will be completed by the Government.

2.2.11 The contractor shall have familiarly with the Enterprise Task Management Software Solution (ETMS2) formerly known as the Task Management Tool (TMT). Manage the organization’s ETMS2 (or other task management system) using the format outlined in the organization’s operating instructions and ETMS2 training and instructions. Decision authority for any ETMS2 tasks will remain with the Government.

2.2.12 Manage 2 Letter workflow mailbox and ETMS2 for issues and tasking’s and assign tasks to the appropriate Directorates and other 2 Letter Agencies for coordination. Provide weekly emails to all stake holders on Monday of each week for all tasks due the current week. By Close of Business (COB) every Friday will prepare status slides for use during staff meetings. Decision authority for any 2 Letter workflow mailbox and ETMS2 tasks will remain with the Government.

2.2.13 Check ETMS2 for new tasks daily and ensure new tasks are properly and timely assigned within 24 hours

2.2.17 Provide assistance with setting up Video Tele Conferences (VTC), Microsoft Teams Meetings, Webex, Zoom, or any other platform utilizing by the Government.

Task 2.3. Clerical and Administrative Support.

2.3.1 Provide clerical and administrative support to assigned headquarters organization.

2.3.2 Prepare and develop correspondence, reports, memorandums, presentations, and other forms of communication for distribution across various organizations as directed.

2.3.3 Review correspondence for signatures from members of assigned staff, the supervisor, or other senior managers for proper format; Review conformance with procedural instructions, grammar, typographical errors, accuracy, and necessary attachments. Properly monitor and track correspondence as required in approved databases to ensure that all assigned suspense requirements are met. Distribute correspondence to all individuals in accordance with approved guidelines and processes.

2.3.4 Plan, coordinate, and organize events/meetings (on site and off site) for assigned headquarters organization. Responsible for securing facilities, submitting presentations as required by supported staff within the prescribed time frame. Secure necessary equipment (projector, computer, etc.) to conduct briefing. Operate equipment (projector, computer, etc.) as required. Take attendance at meetings as necessary. Draft and distribute meeting minutes as necessary. Final decisions on events remains with the Government.

2.3.5 Monitor a broad range of communications in order to make scheduling determinations and recommendations to assigned headquarters organization. Within 60 days, attain a thorough understanding of the mission, objectives, and organizational structure (on and off-site; Federal and contractor) of the office to which assigned, in order to better interface and facilitate communications with others.

2.3.6 The contractor shall have familiarly with the Defense Travel System (DTS). Assist with the management the DTS for the organization and use DTS as trained and directed to accomplish travel authorizations and vouchers. The contractor shall assist Government travelers in completing travel requests. Approval of orders and vouchers will be completed by the Government.

2.3.7 Draft meeting minutes, create slides for meetings, conferences, etc.

2.3.8 Maintain assigned files and record systems in accordance to the approved guidelines.

2.3.9 Schedule and maintain a calendar of assigned meeting space within the organization.

2.3.10 The contractor shall have familiarly with the Enterprise Task Management Software Solution (ETMS2) formerly known as the Task Management Tool (TMT). Manage the organization’s ETMS2 (or other task management system) using the format outlined in the organization’s operating instructions and ETMS2 training and instructions. Decision authority for any ETMS2 tasks will remain with the Government.

2.3.11 Receive telephone calls, document messages (if personnel unavailable), relay information appropriately (via email, message memo, verbally, etc). Greet and escort Pentagon visitors as required. Coordinate with the organizations Security Manager for visit requests.

2.3.15. Additional duties may include supporting commander’s programs such security manager, records management, equipment custodian, etc. This tasks does not allow for a contract to be appointed the lead or any said program, only support.

2.4 Qualification Requirements.

SECTION III

3.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the acceptable levels of service required for each requirement. These thresholds are critical to mission success.

3.1 Purpose. The Services Summary (SS), Table 1 Services Summary Table, lists performance objectives for the required services the Government will surveil. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” or “Inspection” or “Default” in Section E and Section I of the contract.

3.2 Components. The SS states the performance objective (required service), and threshold (performance standard, accept and reject points (if applicable)) in either a qualitative or quantitative fashion for each critical success factor.

3.3 Right to Surveil. The Government reserves the right to surveil all services and requirements called for in this PWS IAW FAR Part 52.246-4 to determine whether the Contractor is meeting performance objectives and goals. The SS reflects the objectives and thresholds used to track Contractor performance for the contract.

Reference

SS - 1

Provide qualified people at contract start

6.10 Performance is excellent when 100% of qualified personnel are on the job, unless previously negotiated by the CO Performance is very good when 95% of qualified personnel are on the job, unless previously negotiated by the CO Performance is good when 90% of qualified personnel are on the job, unless previously negotiated by the CO Performance is marginal when 80 to 89% of qualified personnel are on the job, unless previously negotiated by the CO Performance is unsatisfactory when < 80% of qualified personnel are on the job, unless previously negotiated by the CO

Customer Complaint

SS - 2

Effectively replaces/ substitutes personnel

6.10 Performance is acceptable when:

a) Resumes are submitted to the COR to ensure all candidates meet the minimum requirements. Vacancies are filled with qualified personnel for key personnel within 14 days of vacancy, unless approved in writing or otherwise directed in advance by the CO, AND b) there is no mission impact due to position vacancies or unqualified personnel.

100% Surveillance

SS - 3

Contractor Manpower Reporting Application (CMRA)

6.7

100% data is accurate and on time Random Sampling

SS - 4

Develop and submit all required deliverables

4.0

SS - 5

Labor CLIN Invoices and Travel CLIN Invoices are submitted timely, accurately and have receipts

6.9 Performance is excellent when 95% to 100% of invoices are timely and accurate.

Performance is very good when 90% to 94% of invoices are timely and accurate.

Periodic Surveillance

SECTION IV

4.0 DELIVERABLES

DELIVERABLES AND REPORTING. The Contractor shall provide deliverables as specified in the contract in accordance with Table 2 Deliverable Table. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last work day prior to the due date. After contract award, SAF/AM will provide information and access on where to post all deliverables. The Government COR shall be notified when deliverable(s) are made available for review/approval.

The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor. The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

4.1 Monthly Status Report. The Contractor shall provide a Monthly Status Report (MSR). Each MSR shall summarize the efforts on the contract from the previous month and address any issues, Contractor employees performing work on-site compared to off-site performance, anticipated actions for task order sponsored e-mail accounts or Common Access Cards (CAC), and notification of any employee changes since the last report and anticipated changes within the next thirty (30) calendar days. The MSR shall contain an updated Staffing Plan.

4.2 Problem Notification Reports. The Contractor shall provide a Problem Notification Report within two (2) business days after the Contractor’s discovery of the issue(s).

4.3 Ad-Hoc Reports. The Contractor shall provide Ad-Hoc Reports which may include status reports, meeting agendas, post-event minutes, point papers, publications, and reports/artifacts.

Reference

Organizational Conflict of Interest Mitigation Plan

6.11

CO and COR

With Proposal, updated as required only if there is an OCI issue or concern.

Organizational Conflict of Interest and Non- Disclosure Agreements

6.11

COR

Before any work is started and as required

Monthly / Technical Meeting Minutes/Reports

NLT one

(1) business days after the meeting By email to the COR in Microsoft Word format

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, ETC

5.1 Government Furnished Property, Equipment, Material, Information, or Services. The Government will not furnish property or services for this requirement.

5.2 Contractor Acquired Property. The contractor will not be required to acquire any property.

5.3 Documents. The Government will furnish or make available to the Contractor any documentation/material deemed necessary to accomplish requirements of this contract.

5.4 Unclassified Network Account. If SAF/AM determines the Contractor requires an unclassified network account, the government will issue and provide a CAC. To receive a CAC and network access, the Contractor shall provide necessary information for SAF/AM to fill out and submit the paperwork. SAF/AM will notify employees when their paperwork is ready for the employee to pick up and take to the nearest facility authorized to issue their CAC. All Contractors are required to complete Initial Information Assurance Training within seven (7) days of account creation.

SECTION VI

6.0 GENERAL INFORMATION

6.1 Scheduling Concerns.

6.1.1 Duty Hours. The Contractor shall have access to Government facility five days per week, Monday through Friday, eight hours a day, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings, unless otherwise approved. Contractor personnel are expected to conform to customer agency normal operating hours; however the Contractor may be required access to Government facility outside of duty hours based on the customer agency’s needs. As a baseline, Contractor personnel shall work 8 hours per day, 40 hours per week. Compensatory time arrangements are permissible for temporary spikes in worktime; but overtime pay is prohibited without COR and CO approval. Federal Holidays shall be observed in accordance with Office of Personnel Management policy.

6.1.2 Core Duty Hours and Base Shutdown/Inclement Weather. Core duty hours are 0800 - 1600, Monday through Friday (excluding federal holidays). The Contractor shall follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather. The website for guidance regarding status of performance for work to be performed in the National Capital Region (NCR) is http://www.opm.gov/status/.

6.2 Kickoff Meeting/Orientation Meeting

6.2.1 The Contractor shall schedule and coordinate a Project kick-off Meeting no later than (NLT) five (5) calendar days after contract award at the location approved by the Government. The meeting will provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting will provide the opportunity to discuss technical, management, and logistic issues; travel authorization; communication process between Government and Contractor; and reporting procedures. At a minimum, the attendees shall include key Contractor personnel, requiring office, key Government representatives, and the COR. The Contractor shall provide a Kick-Off Meeting Agenda that will include, but not be limited to, the following.

6.2.2 The Contractor shall provide a draft copy of the agenda NLT 3 days after contract award for review and approval by the COR prior to finalizing. The Government will provide the Contractor with the number of participants for the kick-off meeting and the Contractor shall provide sufficient copies of the presentation for all present.

6.2.3 The Kickoff Meeting location will be held at the Government’s facility or another designated location and the date and time will be mutually agreed upon by both parties.

6.3 Transition-In Plan

6.3.1 The Contractor shall provide a Transition-In Plan at the Kickoff Meeting, the plan shall facilitate the accomplishment of a seamless transition from the incumbent Contractor (if applicable) and incoming Contractor. The Contractor shall identify how it will coordinate with the incumbent Contractor and Government personnel to transfer knowledge regarding the following:

6.3.2 The Contractor shall also establish and maintain effective communication with the incumbent Contractor and Government personnel for the period of the transition via weekly status meetings per the COR’s direction.

6.3.3 Incumbent employees may be interviewed for possible employment by the incoming Contractor; however, the employees will have the first right of refusal.

6.4 Transition-Out Plan

6.4.1 The Contractor shall provide a Transition-Out Plan NLT than 60 calendar days prior to expiration of the contract. The plan shall facilitate the accomplishment of a seamless transition from the incumbent to and incoming Contractor (if applicable). In addition, the Contractor will continue to accomplish all tasks as outlined in the contract during this period. The Contractor shall identify how it will coordinate with the incoming Contractor and Government personnel to transfer knowledge regarding the following:

6.4.2 The Contractor shall also establish and maintain effective communication with the incoming Contractor and Government personnel for the period of the transition via weekly status meetings.

6.4.3 Current employees under this contract may be interviewed for possible employment by a succeeding Contractor; however, the Contractor will have the first right of refusal. The current Contractor will release any employee who chooses to be employed by a succeeding Contractor. The current Contract will assist by orienting assigned employees of the succeeding Contractor during the last 30 days of the period of this contract, if so directed by the CO. The Government shall make available to such employees existing Government Furnished Property listed under Section V of this PWS. Items that are not accountable, such as desks, chairs, telephones, and other normal office equipment and office supplies during the orientation period, will only be transferred to the incoming Contractor if items were solely purchased by the current Contractor’s company.

6.5 Quality Control.

6.5.1. Quality Assurance. The Government shall rely on the Contractors’ existing quality assurance system as the method to ensure that the requirements of the contract and performance thresholds are met; however, the Government reserves the right to monitor and evaluate the quality of services provided and compliance with the contract terms and conditions at any time.

6.5.2. Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations, and best commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services with special emphasis placed on those services listed in this PWS. The Contractor’s quality control program is the means by which it assures itself that the work complies with the requirement of the contract.

6.6 Emergency Operations/Mission Essential Personnel.

6.6.1. Continuation of Essential Contractor Services During Crisis. All services in this PWS HAVE NOT been defined or designated as essential services for performance during crisis IAW DFARs 252.237-7023, “Continuation of Essential Contractor Services.”

6.7 Contractor Manpower Reporting Application (CMRA)

6.7.1 The Contractor shall report ALL labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure Contractor Manpower Reporting Application (CMRA) data collection site. The Contractor is required to completely fill in all required data fields at: http://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all data shall be reported not later than 31 October of each calendar year. The Contractor may direct questions to the CMRA help desk.

6.7.2 Subcontractor Input in CMRA: Prime Contractors are responsible to ensure all subcontractor data is reported. Subcontractors will not be able to enter any data into CMRA, but will enter their information into a Bulk Loader spread sheet available from the AF CMRA helpdesk. Subcontractor shall fill in columns A-C then return it to the AF CMRA helpdesk after it's completed and a technician team will enter the information into CMRA.

6.8 Security Instructions

6.8.1 Facility Clearance. Facility Clearance requirements will be determined at the Call Order level, however, individual Call Orders may require up to a Top Secret SCI Facility Clearance.

6.8.2 Physical Security. The Contractor shall safeguard all Government property, documents and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each work day, all Government facilities, equipment, and materials shall be secured by a Government POC. Contractors are not allowed to secure Government facilities, equipment, and materials.

6.8.3 Access Control. The Contractor shall establish and implement methods of ensuring that no building access instruments issued by the Government are lost, misplaced or used by unauthorized persons. Access codes shall not be shared with any person(s) outside the organization. The Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.8.4 Pass and Identification Items. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

6.8.5 Retrieving Identification Media. The Contractor shall retrieve all identification media, including vehicle passes, from employees who depart for any reason before the contract expires.

6.8.6 Traffic Laws. The Contractor and its employees shall comply with base traffic regulations.

6.8.7 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on the Pentagon or any other military facility.

6.8.8 Communications Security (COMSEC). Contractors may require access to COMSEC information on Air Force installations. The Contractor shall not require a COMSEC account. Access shall be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances. If it is determined the Contractor is required to access COMSEC information, the necessary training information and courses shall be provided by the COR. The DD Form 254 shall give further instructions on safeguarding and managing COMSEC material.

6.8.9 Contractor Identification. All Contractor personnel shall wear the Air Force issued Common Access Card at all times when away from their immediate work area so as to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, Contractor personnel shall identify themselves as a contractor to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Contractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, contractors occupying collocated space with their government program customer should identify their work space area with their name and company affiliation or as a minimum “Contractor” after name.

6.8.10 Drug, Tobacco, and Alcohol Use Policy. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. Contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

6.9 Travel

6.9.1 Local Travel. Local travel to attend meetings or events may be required at no cost to the Government. Travel within the National Capital Region commuting vicinity is considered a cost of doing business and shall not be separately reimbursed.

6.9.2 CONUS Travel: Prior to travel, the Contractor shall coordinate with, and receive approval from, the COR at least 10 business days prior to trip.

6.9.3 OCONUS Travel: (e.g., to EUCOM and/or PACOM Area of Responsibility) Prior to travel, the Contractor shall coordinate with, and receive approval from, the COR at least 20 business days prior to trip. Theater Business Clearances shall be obtained, as necessary, prior to travel.

6.9.4 Further guidance for Contractor travel can be found at https://www.defensetravel.dod.mil/site/faqctr.cfm.

6.9.5 Trip Reports: Following each trip, the Contractor shall prepare and deliver Trip/After Action Reports to the COR IAW AFH 33-337. The trip report shall be completed in accordance with OFFICE (SAF/# or AF/#) guidance and be submitted no later than 7 business days after the trip return date.

6.10 Employee Accountability & Turnover

6.10.1 Staffing of Contractor Personnel. Contractor shall provide a stable workforce, throughout the duration of the contract, by maintaining a 20% or less employee turnover rate. No positions shall remain vacant for more than 14 working days. The government shall not be billed for positions left vacant over 14 working days unless the vacancy is due to government delay and otherwise approved by the CO.

6.10.2 List of Employees. The Contractor shall maintain a current listing of employees assigned under this contract and define who key personnel are. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Contracting Officer, Program Manager, and Servicing Security Activity. An updated listing shall be provided upon request.

6.10.3 Contractor professionalism. The contractor shall:

· Present a professional appearance and maintain professional demeanor and conduct at all times.

· Conduct their work assignments IAW project schedules

· Function effectively and efficiently during extended periods of high pressure and stress.

· Function as an integral member of a team of highly trained professionals responsible for the safety and security of USAF personnel and resources.

6.11 Miscellaneous Paragraphs.

6.11.1 Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement). Any request received by the Contractor for access/release of information from these records to the public (including Government/Contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the FOIA Manager to ensure proper processing and compliance with the Act.

6.11.2 Controlled Unclassified Information (CUI). The Contractor shall comply with DoDI 5200.48, Controlled Unclassified Information. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding CUI material.

6.11.3 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations when handling such information.

6.11.4 Records. All records created and received by the Contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the Government.

6.11.5 Safety Concerns. The Contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The Government is not responsible for ensuring that Contractors comply with “personal” safety requirements that do not present the potential to damage Government resources.

6.11.6 Project Policy. The Contractor shall comply with all industry standards. All work shall be done in accordance with all federal, local, and state laws and regulations.

6.11.7 Inherently Governmental Functions. The Contractor shall not perform inherently Governmental functions as defined in the Federal Acquisition Regulation (FAR) Subpart 7.5 in relation to this PWS.

6.11.8 Ethics. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoDD 5500-7, Joint Ethics Regulation.

6.11.9 Professional Appearance of Work Space. The Contractor shall keep work space areas neat and orderly and avoid conditions leading to safety violations.

6.11.10 Non-Personal Services. The Government shall not supervise or task Contractor employees in any manner that generates actions of the nature of personal services, or that creates the perception of personal services. It is the responsibility of the Contractor to manage its employees directly and to guard against any actions that are of the nature of personal services, or give the perception of personal services to the Government or to Government personnel. If the Contractor feels that any actions constitute, or are perceived to constitute personal services, it is the Contractor’s responsibility to notify the CO immediately. Non-personal Contractor services shall not be used to perform work of a policy/decision making or management nature.

SECTION VII

APPENDIX 1

1.0 DEFINITIONS, ABBREVIATIONS, AND ACRONYMS

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government. A full list, if applicable, is in Section V.

Performance Threshold. The minimum performance level of a performance objective required by the Government.