C-40B/C (B737-700/800) and B737 MAX FLIGHT SIMULATOR TRAINING

PERFORMANCE WORK STATEMENT (PWS)

10 Jun 2026

1. DESCRIPTION OF SERVICES.

1.1. BACKGROUND.

The C-40B/C supports executive airlift missions for Air Mobility Command (AMC), the Air National Guard (ANG), and the Air Force Reserve Command (AFRC). It is a military derivative of the Boeing 737-700/800 commercial airliner. AMC requires pilot classroom and simulator training from suitably equipped and certified civilian flight training centers. All subsequent references to "C-40" in this PWS refer to the C-40B/C. References to the B737-8 MAX (USAF designation not yet determined) will be depicted as “B737 MAX.” and will only apply to 1st Airlift Squadron (1 AS) students.

1.2. SCOPE.

The contractor shall provide academic and simulator training for the following courses: Initial Qualification Pilot Training, Refresher Pilot Training, Pilot Recurring Evaluation Training, Pilot Requalification Training, and Pilot Senior Officer Training with regular updates to the training curriculum. The primary training audience consists of pilots associated with the executive airlift community but may also include personnel from other special missions as approved by AMC's Air, Space, and Information Operations' Training Division (A3T).

Training shall be conducted at a training center approved under Title 14, Code of Federal Regulations (14 CFR) Part 142. The contractor must possess a B737-700/800 training program as well as a B737 MAX Differences training program approved under 14 CFR Part

142. At a minimum, the contractor shall furnish, at its site, a Federal Aviation Administration (FAA)-certified Level D, Category (CAT) IIIa capable, fully operational Full Flight Simulator configured with the Boeing United States Air Force (USAF) C-40B/C Operational Program Configuration (OPC) load software. Contractor will also have access to a B737 MAX FAA-certified Level D, Category (CAT) IIIa capable, fully operational Full Flight Simulator. USAF cockpit procedures and checklists shall be used in all courses.

1.3. SPECIFIC SUPPORT SERVICES.

1.3.1. C-40 Initial Qualification Pilot Training. The contractor shall conduct C-40 Initial Qualification Pilot Training. This training shall meet the standard such that all pilots who meet the FAA prerequisites will be offered the opportunity to receive an Airline Transport Pilot (ATP) Rating/Type Certification (as applicable). The individual student pilot is responsible for fulfilling the FAA prerequisites. During the ATP/Type checkride, each pilot will independently perform all required ATP/Type check maneuvers in the left seat. The contractor shall provide an FAA examiner (or designee) to administer the ATP Rating/Type Certification. The USAF will provide an examiner pilot to administer the USAF requirements evaluation. Up to seven hours of simulator time may be allocated per pilot during the checkride to satisfy USAF-specific evaluation requirements. If the ATP option is not utilized, the simulator time scheduled for the FAA evaluation will be devoted to proficiency maneuvers.

The contractor shall provide a syllabus for the C-40 Initial Qualification Pilot Training. The contractor shall furnish the approved syllabus to each student five business days before the class start date. The syllabus shall outline the daily activities required for pilots to obtain an ATP Rating or equivalent Type Certification. Course content shall include, but is not limited to, instruction in Required Navigation Performance (RNP) approaches, CAT II/III Instrument Landing System (ILS), ILS/Precision Radar Monitoring (ILS/PRM), heads-up display (HUD) utilization, Boeing Mode Control Panel (MCP) functionality and theory in conjunction with the Flight Management Computer (FMC), Aerodata Takeoff and Landing Data (TOLD), NAT Doc 007 Oceanic and Extended Operations (ETOPS), and Boeing Onboard Performance Tool (OPT), consistent with B737-700/800 operating procedures.

A normal initial training class shall consist of two pilots (in rare circumstances, one pilot), with an estimated 15 classes (30 pilots total) each year. Each class shall be completed within 27 business days of the class start date. Each initial training class shall consist of a minimum of 32 hours of instructor-led aircraft systems training in a classroom setting, a minimum of two fixed-base simulator instruction periods, one observation-only simulator session (to observe pacing and checklist flow) of C-40 Refresher Pilot Training, and a minimum of nine full flight simulator periods, including one day of Upset Prevention and Recovery Training (UPRT) initial training (see requirements in paragraph 1.3.11.11). Students shall demonstrate proficiency in all facets of extended envelope training and the evaluation. Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period (split between the two pilots), and a one-hour post-simulator debrief. Additionally, RNP Approach with Authorization Required (RNP- AR) training, as required by the FAA, shall be conducted in accordance with FAA Advisory Circular 90-101A. This training will consist of academic lessons and flight events in the simulator. This federally mandated training requires one additional academic training day and one additional four-hour simulator period.

NOTE: Upon completion of C-40 Initial Qualification Pilot Training, 1 AS individuals will subsequently accomplish B737 MAX Differences training, as described in para. 1.3.10., beginning the next business day.

1.3.2. C-40 Refresher Pilot Training (2 days). The contractor shall conduct C-40 Refresher Pilot classroom and simulator training. A training class will normally consist of two pilots (in rare circumstances, one pilot), with an estimated 100 classes (200 pilots total) per year. The course content shall provide a comprehensive review of aircraft systems, normal and emergency procedures, and Mission Oriented Simulator Training (MOST, paragraph 1.3.11.9) on a quarterly rotation throughout the calendar year. The contractor shall provide each student with a syllabus for the two-day C-40 Refresher Pilot Training course at least one week before the class start date.

The contractor shall make the approved syllabus available at the beginning of each quarter. The syllabus shall outline the daily activities. A Contracting Officer's Representative (COR) or a designated unit Subject Matter Expert (SME) may coordinate with the contractor to include USAF-specific items of interest. To satisfy USAF training and currency requirements, the class shall include at least eight hours of simulator time. Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period, and a one-hour post-simulator debrief.

NOTE: For 1 AS pilots, Day 1 simulator training will utilize a B737-700/800 device, Day 2 will utilize a B737 MAX device.

1.3.3. C-40 Pilot Refresher/Recurring Evaluation Training (3 days). The contractor shall conduct C-40 Pilot Recurring Evaluation Training. A training class will normally consist of two pilots (in rare circumstances, one pilot), with an estimated 60 classes (120 pilots total) per year. The course content shall provide a comprehensive review of aircraft systems, normal and emergency procedures, MOST (paragraph 1.3.11.9), and any specific requests from each customer on a semi-annual rotation during the fiscal year. A COR or designated unit SME may coordinate with the contractor regarding the inclusion of USAF-specific items or a 17-month recurring evaluation if required by Air Force Manual (AFMAN) 11-2EA, Volume 2.

The contractor shall provide a syllabus for the three-day C-40 Recurring Evaluation Pilot Training course (separate from the C-40 Refresher Pilot Training described in paragraph 1.3.2).

The first two days of the course will focus on checkride preparation. The contractor shall furnish the approved syllabus to each student one week before the start of each class. The syllabus shall outline the daily activities and USAF-supervised recurring evaluations. Per USAF recurring evaluation criteria (which consist of the standard ATP/Type checkride maneuvers plus three additional instrument patterns), each pilot will independently perform all required maneuvers in accordance with (IAW) AFMAN 11-2EA, Volume 2. (Refer to paragraph 1.3.1 if an ATP rating is to be conducted in conjunction with the recurring evaluation.) These maneuvers typically require two hours of simulator time per pilot. The USAF will provide a checkride profile, based on pilot qualification, that has been vetted by the contractor for feasibility. Any modifications to AFMAN 11-2EA, Volume 2, require the USAF to provide an updated checkride profile. The contractor shall provide an instructor to operate the simulator, and the USAF will provide an examiner pilot to administer the USAF requirements evaluation. To satisfy USAF training and currency requirements, each class shall include at least 12 hours of simulator time. Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period, and a one-hour post-simulator debrief.

1.3.4. C-40 Refresher/Recurring Evaluation Pilot Training (4 days). The contractor shall conduct C-40 Pilot Refresher/Recurring Evaluation classroom and simulator training. A training class will normally consist of two pilots (in rare circumstances, one pilot), with an estimated 60 classes (120 pilots total) per year. The course content shall provide a comprehensive review of aircraft systems, normal and emergency procedures, and MOST (paragraph 1.3.11.9) on a semi-annual rotation throughout the calendar year. A COR or designated unit SME may coordinate with the contractor regarding the inclusion of USAF-specific items or a 17-month recurring evaluation if required by AFMAN 11-2EA, Volume 2.

The contractor shall provide a syllabus for the four-day C-40 Refresher/Recurring Evaluation Pilot Training course. The contractor shall furnish the approved syllabus to each student at least one week before the class start date. The syllabus shall outline daily activities and USAF-supervised recurring evaluations. Per USAF recurring evaluation criteria (which consist of the standard ATP/Type checkride maneuvers plus three additional instrument patterns), each pilot will independently perform all required maneuvers IAW AFMAN 11-2EA, Volume 2. These maneuvers typically require two hours of simulator time per pilot. The contractor shall provide an instructor to operate the simulator, and the USAF will provide an examiner pilot to administer the USAF requirements evaluation. To satisfy USAF training and currency requirements, this training shall include eight hours of instructor-led classroom training and 12 hours of simulator time over the four-day period. Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period, and a one-hour post-simulator debrief.

1.3.5. C-40 Pilot Senior Officer Training. The contractor shall conduct C-40 Senior Officer Pilot Training. Each training class will normally consist of one Senior Officer Pilot and one USAF Instructor Pilot, with an estimated four classes required each year. Instructional duties will be coordinated and shared between the contractor-provided instructor and the USAF Instructor Pilot as outlined in the class syllabus. There will be a total of four simulator sessions per class, with the last session serving as an evaluation for the Senior Officer.

During this evaluation session, the contractor shall provide an instructor to operate the simulator, and the USAF will provide an examiner pilot to administer the USAF requirements evaluation. The contractor shall provide a syllabus for the C-40 Pilot Senior Officer Training course. The contractor shall furnish the approved syllabus to each student at least five business days before the class start date. The syllabus shall detail the curriculum and training plan.

1.3.6. C-40 Requalification Training. The contractor shall conduct C-40 Requalification Training. Each training class will normally consist of one unqualified pilot and one USAF Instructor Pilot, with an estimated one class required each year. Instructional duties will be coordinated and shared between the contractor-provided instructor and the USAF Instructor Pilot. There will be a total of five simulator sessions, with the last session serving as an evaluation for the unqualified pilot. The contractor-provided instructor shall teach a different aircraft system to the student in each pre-brief, except for the checkride day pre-brief. During the evaluation session, the contractor shall provide an instructor to operate the simulator, and the USAF will provide an examiner pilot to administer the USAF requirements evaluation.

The contractor shall provide each student with a syllabus, in the contractor's standard format, at least one week before the class start date. The syllabus shall describe the curriculum and training plan.

1.3.7. Simulator Time. Simulator time requires a fully operational C-40B/C or B737 MAX simulator and a fully qualified simulator operator. The type of training shall be coordinated at least seven days in advance and administered by either the unit or the contractor. Flight simulator time, while purchased on an hourly basis, will normally be purchased in blocks of no less than two hours. Training shall be conducted in hourly increments in an FAA-certified Level D, CAT IIIa capable simulator. If the simulator becomes inoperable for more than one hour during a scheduled session, the contractor shall reschedule the lost time (in 15-minute increments) at the end of the originally scheduled time on a fully operational simulator. If no simulator slots are available on the same day, the contractor shall offer alternative times to the Government for consideration. The Government reserves the right to accept or decline the offered makeup simulator time.

1.3.8. Simulator Position Fill-ins. If the Government is unable to send two pilots for any portion of simulator training due to unplanned circumstances (e.g., weather, illness preventing air travel, family emergency), the contractor shall provide a B737 type-rated instructor or a Second-In-Command (SIC) pilot who is familiar with USAF procedures and is a certified C-40 (B737-700/800/MAX) type-rated pilot to act as the second pilot. The contractor-provided instructor or SIC shall participate in all required simulator training.

1.3.9. Classroom/Briefing Time. This paragraph covers supplementary classroom/briefing time.

Subject matter may include additional instruction on C-40-specific aircraft systems, procedures, or general aviation topics. The unit will coordinate the subject matter of the supplementary classroom/briefing time with the contractor at least seven days in advance to allow the contractor adequate preparation time. The subject matter will not change within seven days of the scheduled classroom/briefing time unless mutually agreed upon by the COR and the contractor. Classroom time, while purchased on an hourly basis, will normally be purchased in blocks of no less than two hours and shall include audio/visual display capability.

1.3.10. B737 MAX Differences Training. The contractor shall conduct C-40 Pilot NG - MAX Differences Training. A training class will consist of two pilots (in rare circumstances, one pilot), with an estimated 10 classes (20 pilots total) required initially. Once all unit members have completed MAX Differences, the number of classes required per year will be the same as the number of Initial Qualification students. Course content shall incorporate all items detailed in the FAA Flight Standardization Board Report and all revisions added since publication. The contractor shall provide each student with a syllabus for the C-40 MAX Differences Training course at least one week before the class start date. The contractor shall make the approved syllabus available at the beginning of each fiscal year. The syllabus shall outline the daily activities. A Contracting Officer's Representative (COR) or a designated unit Subject Matter Expert (SME) may coordinate with the contractor to include USAF-specific items of interest.

Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period, and a one-hour post-simulator debrief.

1.3.11. Crew Resource Management/Threat and Error Management (CRM/TEM). For CRM/TEM training, the contractor shall provide services IAW AFMAN 11-290, Cockpit/Crew Resource Management and Threat & Error Management Program. The contractor shall develop separate multimedia presentations and case studies for the Initial, Refresher, and Recurring Evaluation CRM/TEM courses based on Government-provided topics. Case studies shall be presented in an interactive format to exercise students' decision-making and reasoning skills and, where appropriate, stimulate discussion. The Government will provide the contractor with yearly CRM/TEM Topic(s) of the Year (TOY) that include real-world CRM/TEM topics and source material references. The contractor shall use these materials to develop applicable presentations.

CRM/TEM TOY will be integrated into the contractor's existing CRM/TEM program where appropriate; a contractor syllabus revision is not required. Topics of the Year will include timely topics, particularly regarding Mobility Air Force (MAF) aviation operations, and relevant source material references. Source materials include USAF Safety Center and AMC Safety Reports, aviation mishaps (civilian and military), Air Force Safety Automated System (AFSAS) information, Aviation Safety Action Program (ASAP) reports, Military Flight Operations Quality Assurance (MFOQA) analysis, AMC standardization and evaluation reports, FAA Advisory

Circulars (AC) and Safety Alerts (SA), Line Oriented Safety Audit (LOSA) recommendations, and findings from the aviation industry. IAW Department of the Air Force Instruction (DAFI) 91-204, the contractor shall ensure that personnel working with "Safety Privileged" information, such as AFSAS safety investigation board reports, are appropriately trained and employ proper safeguards for handling such information. At a minimum, the mishaps reviewed and analyzed during Refresher Training shall be updated annually by the contractor. The core CRM/TEM curriculum shall include:

1.3.11.1. Situational Awareness (SA). This includes knowledge and skill objectives for preventing the loss of situational awareness, skills for recognizing the loss of situational awareness, and techniques for recovering from a loss of situational awareness.

1.3.11.2. Crew Coordination/Flight Integrity. This includes knowledge and skill objectives covering the impact on aircrew performance of command authority, leadership, responsibility, assertiveness, conflict resolution, hazardous attitudes, behavioral styles, legitimate avenues of dissent, and team building.

Training topics should include aircrew interactions between pilots and flight attendants during normal and non-normal flight operations. Additional training shall cover best-practice aircrew interactions with distinguished visitor parties during normal and non-normal flight operations.

1.3.11.3. Communication. This includes knowledge of common communication errors, cultural influences, and communication barriers (rank, age, experience, and position).

Skills shall encompass listening, feedback, precision, and efficiency of communication with all members and agencies (e.g., crew members, weather personnel, Air Traffic Control (ATC), dispatch). Pilots shall use precise terminology, acknowledge all communications, and ask questions/provide clarification as applicable. Realistic simulator profiles shall include ATC radio calls and frequency changes. The syllabus shall provide contract instructors with written ATC radio calls to fulfill the MOST requirement discussed in paragraph 1.3.11.9.

1.3.11.4. Risk Management (RM)/Decision Making. This includes risk assessment, the risk management process, tools, breakdowns in judgment and flight discipline, problem-solving, evaluation of hazards, and control measures. Training will cover identifying contingencies and alternatives, gathering all available decision data, and clearly stating decisions.

1.3.11.5. Task Management. This includes establishing priorities, using available resources to manage workload, overload/underload, complacency, management of automation, available resources, checklist discipline and standard operating procedures (SOPs), the verbalization of concerns relating to tasks, and the proposal of solutions to known task issues.

1.3.11.6. Mission Analysis. This includes pre-mission analysis and planning, briefing, ongoing mission evaluation, and post-mission debrief. Training will cover clearly defining mission overview and goals, existing and potential threats or anticipated errors that might adversely affect mission success, and relevant threat/error mitigation strategies. Mission analysis instruction will include specific TEM tools and techniques throughout the mission/flight. Debrief instruction will include aircrew responses and outcomes to threats and errors, emphasizing any Undesired Aircraft States (UAS) that may have occurred.

1.3.11.7. Threat and Error Management. TEM, an aviation industry-recognized best practice, is a structured, proactive systems approach that builds multiple layers of defenses. TEM is intuitively, logically, and flexibly designed to identify, prevent, and mitigate threats and/or trap or mitigate inevitable human errors to avoid UAS and potential mishaps. Effective Flight Path Management (FPM), Information Automation (IA) management, and the importance of TEM tools such as the roles of the Pilot Flying (PF) and Pilot Monitoring (PM) and "Verbalize, Verify, and Monitor" (VVM) in mitigating threats and trapping errors are critical.

1.3.11.7.1. Threats. Threats are defined as events or errors that occur outside the influence of the flight crew. Threats increase operational complexity and must be managed to maintain safety margins. All threats have the potential to negatively affect flight operations.

1.3.11.7.2. Errors. Errors are flight crew actions or inactions that lead to a deviation from crew or organizational intentions or expectations, reduce safety margins, and increase the probability of adverse operational events on the ground or in flight.

Unmanaged or mismanaged errors can lead to a UAS. Root Cause Analysis (RCA) should be utilized as a method of identifying and correcting the underlying causes of problems or events.

1.3.11.7.3. Undesired Aircraft States. A UAS describes operational conditions where an unintended situation results in a reduction in safety margins. A UAS is a result of ineffective TEM and may lead to a mishap.

1.3.11.8. Flight Path Management. As outlined in FAA AC 120-123 and the AMC Supplement to AFMAN 11-202, Volume 3, FPM is the planning, execution, and monitoring of the aircraft's guidance, trajectory, and energy state. FPM applies anytime the aircraft is in motion, both in flight and on the ground. All cockpit crew members share the primary responsibility for effective FPM during all phases of flight. FPM comprises three aspects:

1.3.11.8.1. Planning. This is the process of developing a thorough understanding of the aircraft's desired flight path. Planning is dynamic and includes changes driven by the mission, environmental considerations, and clearances from authorities such as ATC.

Note: For the purposes of this document, a clearance is the aircraft's flight path, as normally defined by the assigned ATC clearance. Flight deck occupants (typically two pilots, or as necessary for the safe conduct of the flight) must hear/read, understand, anticipate its impact, and comply with the clearance. Other qualified cockpit crew members should assist with clearance acceptance.

1.3.11.8.2. Executing. This is the process through which the aircrew controls the aircraft and maintains compliance with the desired flight path.

1.3.11.8.3. Monitoring. This is the process through which crew members monitor compliance with the desired (planned) flight path. Effectively monitoring the flight path is a critical TEM task that detects and corrects FPM errors that might lead to flight path deviations or UAS. As a primary and shared responsibility, monitoring is equally important as controlling the aircraft. Monitoring requirements vary depending on the phase of flight and the situations encountered within each phase. Aircrews should anticipate flight situations or phases where they are most vulnerable to flight path deviations (Areas of Vulnerability – AoV) and strategically manage workload and distractions to maximize monitoring during AoVs.

1.3.11.9. Mission Oriented Simulator Training. Presented as part of a CRM/TEM program, MOST provides training in a realistic, operationally based simulator environment in real time. Mission Oriented Simulator Training is the USAF equivalent of Line Oriented Flight Training (LOFT). The LOFT/MOST will provide realistic, real-time mission scenarios that demand crew coordination for safe mission completion. The LOFT/MOST scenarios may be based on case studies presented in classroom instruction and shall be updated annually by the contractor. The contractor shall submit a CRM Skills Criteria Training/Evaluation, AF Form 4031, for each course described that includes a LOFT/MOST scenario. Mission Oriented Simulator Training is not applicable to Senior Officer Qualification courses. Mission Oriented Simulator Training profiles should include real-time simulated interaction with ATC, flight attendants, flying crew chiefs, and distinguished visitor party contacts. Mission Oriented Simulator Training profiles should also include impacts unique to US military operations, such as diplomatic clearance denials or delays, Global Positioning System (GPS) degradation, and operations around dynamically changing military airspace.

1.3.11.10. CRM/TEM Competency. Civilian/contract CRM/TEM facilitators and simulator instructors shall maintain competency as CRM/TEM instructors and receive recurrent CRM/TEM training annually, or as directed by DAFI 11-2EA, Volume 1, or

AFMAN 11-290.

1.3.11.11. Core Principles of UPRT. All UPRT shall be conducted IAW FAA AC 120-111 and shall include:

• Enhanced instructor training on the limitations of simulation.

• Comprehensive pilot academic training on aerodynamics.

• Early recognition of divergence from the intended flight path.

• Upset prevention through improvements in manual handling skills.

• Training that integrates CRM, including progressive intervention strategies for pilot monitoring.

1.4. DATA DELIVERABLES.

Data Item

Deliverable Title PWS Para.

Data Item Description Number Title

A001 AF Form 4031 1.3.11.9.

DI-PSSS-81522D NOT 1

Course Conduct Information Package

A002

AF Form 1522, Aviation Resource Management System

(ARMS)

Additional Training Accomplishment Report

4.8.1.

DI-PSSS-81522D NOT 1

Course Conduct Information Package

A003 Web-based/Computer Based (CBT), Distance Learning Courseware 4.12.6. DI-SESS-81526D

Instructional Media Package

A004 Course Syllabi/Course Descriptions 4.12.7.2. DI-MISC-81459B Syllabus

A005 OSA/EA Student Course Critique 1.5.3., 3., 4.13

DI-PSSS-81522D NOT 1

Course Conduct Information

Package

A006 Student Failure Notification Letter 1.5.2., 4.9.

DI-PSSS-81522D NOT 1

Course Conduct Information

Package

A007 Student Hospitalization Notification 1.5.4., 4.12.8.

DI-SAFT-81563 NOT 2

Accident/Incident Report

1.5. ADDITIONAL DELIVERABLES.

1.5.1. Program Management Support. The contractor shall designate a single point of contact (POC) responsible for the overall management and performance of the PWS. The contractor designee shall be responsible for all requirements of the contract. The contractor shall provide the name and contact information of the designee to the COR via email within 10 business days after contract award. Any change to this POC shall be submitted to the COR via email at least five business days prior to change.

1.5.2. Student Failure Notification Letter. The POC in Section 1.5.1 will immediately notify the COR via email if a training student receives an unsatisfactory course grade. Also, if at any time throughout the course a student fails to comply with USAF or contractor expectations with regard to conduct, course objective completion or performance electronic notification shall immediately be made to the COR to determine the course of action with the student. (CDRL A006)

1.5.3. Operational Support Airlift/Executive Airlift (OSA/EA) Student Course Critique.

Upon completion of each training course, the contractor shall provide each student with a paper copy or a digital copy of the AMC OSA/EA Form, Student Course Critique. Filling out this critique is mandatory for students. Students shall be afforded time to complete the critique in private and return it to their instructor in a sealed envelope (if paper copy) or electronically (if digital copy) for review by the contractor program manager. The contractor shall forward a completed copy of the course critique along with the invoice via e-mail to the COR. (CDRL A005)

1.5.4. Student Hospitalization Notification. If treatment or hospitalization is required, the contractor shall ensure the student receives medical treatment. As the student is a member of the armed forces, he/she shall be taken to the nearest military treatment facility, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment will be given priority. The contractor shall notify the A3T COR immediately, or within 8 hours of becoming aware of a student’s treatment and/or hospitalization. The contractor will not pay for any medical costs or medications on behalf of students. Payment for medical services, and prescribed medications, shall be managed through the military medical program. (CDRL A007)

2. SERVICES SUMMARY.

The Services Summary (SS) table below summarizes the performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this summary shall not detract from its enforceability or limit the Government’s rights or remedies afforded under this contract. Metrics shall be calculated monthly unless otherwise specified.

Performance Objective PWS Para. Performance Threshold

Provide C-40 Initial Pilot Training 1.3.1.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

Provide C-40 Pilot Refresher/ Pilot Training (2 Business Days) 1.3.2.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

Provide C-40 Pilot Recurring Evaluation Pilot Training (3 Business Days)

1.3.3.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

Provide C-40 Pilot Refresher/Recurring Evaluation Pilot Training (4 Business Days)

1.3.4.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

Provide C-40 Pilot Senior Officer Training (5 Business Days) 1.3.5. Course content and presentation adequate

100% of the time.

Provide C-40 Requalification Training. 1.3.6.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

Provide Simulator Time 1.3.7. FAA Certified Level D, CAT IIIa capable simulator operational 95% of the time.

Provide Simulator Position Fill In 1.3.8.

The contractor instructor shall participate in all required simulator training 100% of the time.

Provide Supplementary Classroom/Briefing Time 1.3.9.

The contractor instructor shall participate in all required Classroom/Briefing Time 100% of the time.

Provide B737 MAX Differences Training 1.3.10.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

3. GOVERNMENT PUBLICATIONS PROVIDED.

The Government will provide the below publications to the contractor after award.

ITEM

NUMBER PUBLICATION TITLE NO.

COPIES

1 AFMAN 11-2EA Vol 1 Executive Airlift Aircrew Training 1 PDF

2 AFMAN 11-2EA Vol 2 Executive Airlift Aircrew Evaluation Criteria 1 PDF

3 AFMAN 11-2EA Vol 3 Executive Airlift Operations Procedures 1 PDF 4 AFMAN 11-202 Vol 3 Flight Operations 1 PDF

AFMAN 11-290

(to include AMC Supplement when available)

Cockpit/Crew Resource Management Training 1 PDF

6 OSA/EA Form Student Course Critique (CDRL A005) 1 PDF

7 USAF C-40B/C FOM USAF C-40B/C Flight Operations Manual (Active Duty) 1 Softcopy

8 Sq FOM Supplement C-40B Flight Operations Manual Supplement 1 Softcopy

9 USAF C-40B/C FCOM USAF C-40B/C Flight Crew Operations Manual (Active Duty) 1 Softcopy

10 C-40 Hardcard C-40 Briefing, Checklist, and Quick Reaction Checklist 1 PDF

11 USAF C-40B/C QRH USAF C-40B/C Quick Reference Handbook (Active Duty) 1 Softcopy

12 AMC CAPS AMC C-40 Critical Action Procedures 1 PDF

13 AMC CAPS (Blank) AMC C-40 Critical Action Procedures (Blank) 1 PDF

14 AF Form 1522 ARMS Additional Training Accomplishment Report 1 PDF

15 AF Form 4031 CRM/TEM Report 1 PDF

16 C-40 Checkride Profile 1 PDF

17 USAF B737 MAX AFM Airplane Flight Manual

18 USAF B737 MAX FCF

Manual Functional Check flight Manual

19 USAF B737 MAX FPPM C-40 Flight Planning and Performance Manual

20 USAF B737 MAX MEL Minimum Equipment List

4. GENERAL INFORMATION.

4.1 PERIOD OF PERFORMANCE. The period of performance will be a five-year ordering period with a final TO not to exceed 12 months.

4.2. PLACE OF PERFORMANCE. C-40B/C and B737 MAX training shall be conducted at the contractor’s facility.

4.3. TRAVEL. No contractor travel is required in support of this contract.

4.4. HOURS OF WORK. A training period is defined as the point in time when a student reports to the training facility to start a training session until the student leaves the facility at the end of the training session.

4.4.1. Training Times. The maximum length of a training period is nine hours. Initial and recurring evaluation days may extend to 10 hours. All academic training shall be accomplished between the hours of 7:00 a.m. and 6:00 p.m. local time, unless otherwise specified. This time will include time for breaks and lunch periods. The contractor shall conduct all initial and Senior Officer simulator training from Monday through Friday. A minimum of two days off will be scheduled for every five consecutive days worked.

4.4.2. Simulator Training Hours. The contractor shall conduct refresher and recurring evaluation simulator training between the hours of 7:00 a.m. and 10:00 p.m. in the contractor’s local time.

4.4.3. Crew Rest. A period of time between training periods must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken into segments and therefore must be given as a solid block of time. The minimum length for crew rest time between training periods will be 12 hours.

4.5. CLASS SCHEDULING. Scheduling shall be accomplished after issuance of a task order by the Contracting Officer (CO) in accordance with the Ordering clause (Federal Acquisition Regulation 52.216-18 – Ordering). Classes shall be scheduled by direct contact between the COR (or a designated flying unit scheduling POC) and the contractor.

4.5.1. In the event an agreement cannot be reached on scheduling of a class or classes, the matter shall be referred to the CO for resolution. The Government reserves the right to substitute pilots at its discretion.

4.5.2. If a trainee departs a course after class start date and has completed sufficient events to credit a portion of the class, or if the contractor is unable to provide all planned curriculum required for certification (i.e. simulator malfunction, illness of instructor, etc.), the Government may negotiate with the contractor for partial payment.

4.6. CANCELLATION NOTICE

4.6.1. The Government will notify the contractor in writing of any class cancellation in accordance with the Contractor’s cancellation policy, or 35 calendar days (five weeks) prior to the class start date, whichever is closest to the scheduled start date.

4.6.2. In the case of a cancellation due to a personal emergency or urgent operational need within the normal timeline or class start date (i.e. death, injury, illness, mission essential task, national emergency, or an emergency which requires the scheduled training to be cancelled in the best interest of the Government), the Government will not be liable for payment.

4.7. STUDENT QUALIFICATION. At the time of scheduling, the Government will inform the contractor whether the student possesses the FAA prerequisites required to receive an ATP Rating/Type Certification (as applicable) rating upon completion of training.

4.8. STUDENT ADMINISTRATION. Within the course of this contract, the Government will be providing to the contractor personal data pertaining to the students sent for training under the contract, such as names, home addresses and other contact information, and social security numbers. The contractor shall safeguard that information and not release it to any entity other than the Government without the permission of the CO.

4.8.1. ARMS Additional Training Accomplishment Report. The contractor shall prepare ARMS Additional Training Accomplishment Report and submit electronically an invoice via

WAWF to HQ AMC/A3TA for acceptability of services rendered and attach copies of the ARMS Additional Training Accomplishment Report to the invoice.

4.8.1.1. Complete the AF FORM 1522 in accordance with the following instructions:

4.8.1.1.1. Students or the contractor can fill out the form. The contractor shall ensure the following information is accurate.

o Last Name: Enter appropriate last name o SSN: Leave Blank.

o Unit: Enter appropriate unit number.

o Aircraft Code: Enter "C-40" o Crew Position: Enter "P" (Pilot), or "CP" (Co-Pilot)" as applicable.

o Event Description: Enter "Initial", "Refresher", or "Flight Simulator Training" as applicable.

o Event Identifier: Leave Blank.

o Date: Enter the course completion date.

o Input By: Contractor signs here to indicate that the training was completed.

o Date: Enter the date the contractor signs the form.

o Remote Identification: Leave Blank

4.9. UNSATISFACTORY ACADEMIC PERFORMANCE.

4.9.1. Students whose academic progress does not meet the standards established for the course will continue in training and will be reported as stated below. If the contractor determines that a student should be released from training for any of the reasons listed in paragraphs 4.9.2.1 and subparagraphs below, he/she shall forward within twenty-four hours of the determination a message to the COR and the student’s unit of assignment. The student will remain in class until disposition instructions are received from the Government. An informational copy of the message from the contractor (which was provided to the COR and the student’s unit of assignment) will be furnished to the CO assigned to administer this contract. (CDRL A006).

4.9.2. If a pilot has not met the proficiency standards after completion of the training outlined in the schedule and in the specifications herein, including an FAA evaluation, the contractor shall notify the COR in writing within one business day.

4.9.2.1. Reasons for releasing a student are:

4.9.2.1.1. The student’s academic progress fails to meet established course standards, and in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course.

4.9.2.1.2. The student’s physical condition, by reason of injury or illness, has been changed to the extent that further training is deemed impractical.

4.9.2.1.3. An emergency develops which, in the best interest of the USAF, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training either temporarily or permanently.

4.10. SECURITY REQUIREMENTS. Training is unclassified.

4.10.1. PHYSICAL SECURITY. The contractor shall safeguard all Government provided publications in the contractor’s possession.

4.11. QUALITY ASSURANCE. In accordance with Federal Acquisition Regulation (FAR) 52.212-4 (Contract Terms and Conditions – Commercial Products and Commercial Services), the Government will evaluate the contractor’s performance under the contract. Any action taken by the COR, as a result of surveillance will be in accordance with the terms of the contract. A Quality Assurance Surveillance Plan (QASP) detailing quality assurance/surveillance responsibilities, methods, procedures, and performance thresholds will be issued with the contract. The COR may periodically visit the contractor’s training facility to observe the contractor’s performance in person.

4.12. CONTRACTOR FURNISHED ITEMS AND SERVICES.

4.12.1. The contractor shall provide an FAA certified B737-700/800 Level D, RNP AR, and UPRT certified CAT IIIa capable full flight simulator for initial, refresher, recurring evaluation, and senior officer pilot training. The contractor shall also provide a certified type rated B737- 700/800 UPRT qualified pilot instructor.

4.12.2. Simulator training shall be accomplished using General Electric CFM-56-7B27 engine configuration, dual cue flight directors with Rockwell Collins Model 4000 Head-up Guidance System (HGS) and a wide-angle view. Simulators must operate using the Boeing USAF C-40 Operational Program Configuration (OPC) load software. If any changes occur to the USAF C- 40 aircraft fleet, the contractor shall update associated simulator software within 30 days. The FMC will be configured with C-40B/C software.

4.12.3. The Flight Management System (FMS) shall have Integrated Approach Navigation (IAN) and AERODATA Takeoff and Landing Data (TOLD) capabilities. The Flight Management Computer (FMC) will be configured for C-40B/C software.

4.12.4. Instructors. Instructors shall be certified IAW 14 CFR Part 142. Initial pilot and senior officer classroom and simulator instruction shall be taught by instructors with a minimum combination of three years prior Pilot in Command (PIC) flight, classroom instructor or simulator experience in the C-40 or B737-700/800 type. Refresher, instructor, and proficiency classroom and simulator instruction shall be taught by instructors with a minimum combination of one-year prior PIC flight, classroom instructor or simulator experience in the C-40 or B737- 700/800 type. Instructors shall be US citizens with the ability to access US Government export-controlled material, Controlled Unclassified Information (CUI), and USAF C-40 CUI level tactics, techniques, and procedures. Training should occur in an environment where discussions at this level can occur between the instructor and students.

4.12.5. The contractor shall also furnish all training materials, and any other equipment required to perform this contract except for the materials and equipment that are identified to be

Government furnished.

4.12.6. All assigned USAF C-40 pilots shall be provided access to the most current Computer Based Training (CBT) Courseware compatible with Government Personal Computing (PC) systems (Most Current Windows Operating System) and hand-held devices (e.g. iPad Mini, MAF EFB). Students shall retain uninterrupted access to pertinent online courseware associated with initial or refresher training courses for the duration of their assignment in the C-40.

4.12.7. Tailored Training to Meet USAF Requirements.

4.12.7.1. Air Force cockpit procedures and checklists will be used during training. Units will collaborate with instructor personnel to ensure they are up to date with these procedures and checklists. Unit personnel will travel to contractor facility to instruct/brief key personnel (instructors) on these procedures and checklists if necessary. In addition, the COR will be available for telephone inquiries.

4.12.7.2. The contractor shall collaborate with units to identify and sequence training profiles.

The goal is to optimize the contractor training syllabus with USAF learning objectives/maneuver requirements. In order to provide focus and implement changes, syllabi will be provided to Air Mobility Command two months prior to implementation. This allows time to coordinate and solicit feedback from individual units.

4.12.8. Emergency and Minor Medical Services. The contractor shall provide, to all students receiving training at the contractor’s facility, emergency minor medical services as normally provided to its own employees. If immediate hospitalization is required, the contractor will arrange for the student to be admitted to the nearest available hospital. The student, if a member of the Armed Forces should be admitted to a military hospital if possible. The contractor is not responsible for student hospitalization costs. The contractor shall notify the student’s unit of assignment within 24 hours of admitting any student to a hospital. (CDRL A007)

4.12.9. Performance of services during crisis declared by the President or Secretary of War up to and including war. None of the services in this PWS are determined to be essential for performance during a crisis.

4.12.10. Contractor Reporting. In order to support the requirements of title 10, U.S.C., section 235 and 2330a, DoD contractors will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for AMC, via the Service Contract Reporting (SCR) section of the System for Award Management (SAM) (http://sam.gov). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. A DoD Guidebook for Service Contract Reporting in the SAM is available at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. GSA has posted guidance at https://sam.gov, search the “HELP” section. Should contractors have issues using SAM, contact the Federal Service Desk at https://www.fsd.gov.

4.13. The contractor shall e-mail via DoD SAFE, https://safe.apps.mil/ one copy of the ARMS Additional Training Accomplishment Report, the OSA/EA Student Course Critique (CDRL A005), and the CRM Skills Training Evaluation to the COR.

Uses and Safeguarding of information: Information from the secure web site is proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

https://safe.apps.mil/