ATTACHMENT 05 Contractor References.docx

This is a Contractor References attachment for the Hawaii Tourism Authority's RFP 27-14 Hilo Urban Trails Content and Experience Development project. The attachment establishes requirements for proposing contractors to provide professional references demonstrating their qualifications and experience. The Hawaii Tourism Authority is seeking qualified firms or individuals to develop content, storytelling, trail framework, visitor orientation, and participation materials for a visitor-facing Hilo Urban Trails Project designed to improve visitor orientation, support walkable exploration, strengthen place-based understanding, and encourage engagement with local businesses, cultural institutions, and community assets in greater Hilo.

The contractor references attachment specifies the format, number, and type of references that responding firms must submit as part of their proposal evaluation. References typically must demonstrate relevant experience with similar tourism, trail development, content creation, or community engagement projects, and should be from clients or organizations that can verify the contractor's capability to deliver comparable work. The references serve as a critical evaluation criterion to assess contractor qualifications, past performance, and ability to successfully execute the planning and development components outlined in the Hilo Urban Trails project scope.