Attachment 02 - Statement of Work.pdf

STATEMENT OF WORK

Flight Program Operations Snow Removal / Ground Services for Anchorage, Alaska

FIFO (Flight Inspection Field Office)

SEP 2023

ANC Snow Removal – Statement of Work

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1. TABLE OF CONTENTS

1. INTRODUCTION

1.1 SCOPE OF WORK

1.2 OBJECTIVES

2. TASK REQUIREMENTS

2.1 TASK 1 – PROGRAM MANAGEMENT SUPPORT

2.2 TASK 2 - GROUND SERVICES / SNOW AND ICE REMOVAL

3. PERIOD OF PERFORMANCE

4. PLACE OF PERFORMANCE

5. OTHER REQUIREMENTS

5.1 WORK HOURS

5.2 DELIVERABLES

5.3 GOVERNMENT FURNISHED PROPERTY

5.4 CONTRACTOR FURNISHED PROPERTY

5.5 INSURANCE

5.6 PERSONNEL REQUIREMENTS

5.7 STANDARD OF CONDUCT

5.8 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

5.9 FAA REQUIREMENTS

5.10 PERSONNEL SECURITY AND BADGING REQUIREMENTS

5.11 LAWS AND REGULATIONS

5.12 TRANSITION-IN AND TRANSITION-OUT PLAN

6. APPENDIX A – ANC FIFO DIAGRAM

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1. INTRODUCTION

The Federal Aviation Administration (FAA), Flight Program Operations, Anchorage FIFO (Flight Inspection Field Office) requires seasonal snow removal / ground support services to include snow removal, sanding, and sweeping of outside designated areas.

1.1 SCOPE OF WORK

The Contractor will provide all planning, administration, and management necessary to ensure all services comply with the contract, schedules, directives, and all applicable laws and regulations in accordance with this Statement of Work (SOW). The Contractor must provide all labor, product, and equipment required for ground service support. Contractor must ensure safe and correct usage of products and equipment to include wearing Personal Protective Equipment (PPE) as required in common industry best practices and regulations. Contractor will provide a list of all products and equipment to be used for ground services to the Contracting Officer Representative (COR) and authorized FAA Representative.

1.2 OBJECTIVES

The objective is to obtain a quality seasonal ground service contract to maintain industry standard facility cleanliness, sanitation, and safety in accordance with the Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA), and other Local and Federal Directives regarding workplace regulations and recommendations to ensure safety and health for employees.

2. TASK REQUIREMENTS

2.1 TASK 1 – PROGRAM MANAGEMENT SUPPORT

The Contractor must provide program management support to perform identified tasks efficiently, accurately, on time, and in compliance with the requirements. The Contractor must participate as a member of a Government-led team when directed by the COR. The Contractor must participate in a Kick-Off meeting between the Federal Aviation Administration (FAA), COR, and Contractor to review SOW requirements and to understand work scope and deliverables.

2.2 TASK 2 - GROUND SERVICES / SNOW AND ICE REMOVAL

The Contractor will provide seasonal ground services and snow removal for the designated areas to support the ground-cleaning schedule. All work will be performed as stated, except by written mutual agreement by the Contractor and Contracting Officer (CO). Only authorized FAA Representatives may request snow removal service. A list of authorized FAA Representatives will be provided at contract award. The snow removal service will be requested and funded via Task Order with pre-established period of performance normally required by mid-October through mid-April of each calendar year. Additional Ground Services / Snow and Ice Removal may be requested when support is required before or after the 6-month pre-established period as over and above services. The Contractor will use hand shovels, snow blowers, or other small equipment to remove snow in the walkways, doorways, garage doors, fire hydrants, gates, and gate mechanisms. The Contractor will use equipment capable of clearing the ramp and taxiway areas in a prompt and efficient manner. A grader, front-end loader, or Cat 966, or equivalent equipment is recommended for snow removal. The Contractor will provide all labor, equipment, supplies and materials necessary to perform snow plowing, snow removal, sanding, and sweeping at the Anchorage Flight Inspection Field Office as shown on APPENDIX A – ANC FIFO Diagram.

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Seasonal Ground Service Specifications

The Contractor will provide seasonal ground services to support the following specifications.

Snow and Ice Removal Areas and Requirements

Parking Areas and Walkways: The Contractor will commence snow removal of the parking areas and walkways upon two (2) inches of snow accumulation, or as required by notification from an authorized FAA Representative. Response time will not exceed two (2) hours. Parking area may be cleared with Front End Loader, Cat 966 (or equivalent), or pick-up truck with blade.

Parking Area Dimensions:

a. Front Area: 200 feet long by 75 feet wide

b. Side Area: 200 feet long by 35 feet wide

c. Back Area: 200 feet long by 30 feet wide

Ramp and Uncontrolled Taxiway Areas: The Contractor will commence snow clearing of the ramp and taxiway areas upon two (2) inches of snow accumulation, or upon notification from an authorized FAA Representative. Response time will not exceed one (1) hour. Ramp and taxiway areas must be cleared with a front-end loader, Cat 966, or equivalent equipment. Snow not removed by heavy equipment, may be cleared by a pickup truck with blade. The snow will be removed and stored at the east end of the ramp, staying clear of the Anchorage security fences.

Ramp Area Dimensions:

a. Ramp: 345 feet long by 210 feet wide

b. Uncontrolled Taxiway (part of FAA ramp): 100 feet long by 50 feet wide

Canopy Overhangs: Removal of snow from canopy overhangs will be performed upon notification from an authorized FAA Representative.

Other Ice and Snow Removal: Ice ripping with serrated cutting edge will be performed on an as needed basis, upon notification from an authorized FAA Representative.

Specification: Snow and ice removal requires complete clearing of all snow and ice to the underlying structure or hard surface.

Standard: A properly cleared parking area, walkway, ramp, or taxiway, canopy overhang is free of snow, ice, and debris, providing a clean and safe passageway. Requested ground services will be scheduled and initiated within specified response times.

Sanding Areas and Requirements

Sanding: Contractor will commence sanding services within two (2) hours of notification by an authorized FAA Representative. FAA may designate partial sanding areas. Contractor will ensure sanding material meets airport specifications within the Air Operations Area (AOA) area. Sand used in AOA area will meet the sand specifications identified in Advisory Circular (AC) Number

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150/5200.30D Airport Field Condition Assessments and Winter Operations Safety. (Reference FAA website) https://www.faa.gov/documentLibrary/media/Advisory_Circular/150-5200-30D-consolidated-chg1.pdf

AC Table 4-3. Expanded Sand Gradation Standard

Sieve Designation

Percent by Weight Passing

8 100 30 20-50 80 0-2

Spring Clean-Up and Sweeping

Specification: Clean-up all sand from parking areas and sidewalks. Sweep all areas with a hydro-sweeper or like equipment to minimize dust. Task will be completed within 10-hours after commencement of cleaning activity.

Standard: A properly swept and cleaned parking area or sidewalk is free of sand and debris, providing a clean and safe passageway.

3. PERIOD OF PERFORMANCE

The Period of Performance is one (1) base year and four (4) one-year options.

4. PLACE OF PERFORMANCE

The Contractor must perform all work enumerated throughout this SOW at the FAA Anchorage, Alaska FIFO located at 4610 Old International Airport Road, Anchorage, Alaska, 99502-1019.

5. OTHER REQUIREMENTS

5.1 WORK HOURS

The Contractor must perform services within facility operational hours and/or at the scheduled time, unless mutually agreed upon by the Contractor, COR, and onsite authorized FAA Representative.

Federal Holiday Website: www.opm.gov/policy-data-oversight/pay-leave/federal-holidays http://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays

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5.2 DELIVERABLES

The following items will be delivered under this contract:

Description Delivery Date Deliver To List of Personnel for Security Clearance 10-Days after award COR/Onsite Authorized FAA Representative List of products and equipment 10-Days after award COR/Onsite Authorized FAA Representative Authorized FAA Representatives 5-Days after award Contractor SOW Appendix A 5-Days after award Contractor Proper Invoice 5th Day of each Month Designated Billing Office/Accounting System Transition-In Plan 10-Days after award CO/COR Transition-Out Plan 90-Days after award CO/COR Transition-Out Support 90-Days after award Contract Successor/CO/COR Phase-Out Activities 30-Days before expiration CO/COR

5.3 GOVERNMENT FURNISHED PROPERTY

The Government will furnish facility electricity and water. The contractor will be provided all referenced FAA Directives, Regulations, and SOW Appendix hard copies required to provide this requirement.

No other Government Furnished Property (GFP) or materials/products/equipment will be furnished to the Contractor.

5.4 CONTRACTOR FURNISHED PROPERTY

The Contractor will furnish all industry standard and commercial grade mechanical and electrical apparatuses and appliances as required to provide snow removal and ground services. Contractor will provide a list of all products and equipment to be used for snow removal and ground services to the Contracting Officer Representative (COR) and authorized FAA Representative. All equipment owned by the contractor will be properly identified and maintained by the Contractor.

5.5 INSURANCE

The Contractor is required to provide all insurance that is legally necessary to provide services. The Contractor will, at its own expense, provide and maintain during the entire performance period the following insurance coverage:

General Liability. This insurance includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, and personal injury as required by law.

Bodily Injury Cumulative Property Damage

Personal Injuries or Damages. The Contractor will hold harmless and indemnify the Government from any claims arising, except in the instance of gross negligence on the part of the Government. The Contractor agrees that the Government will not be responsible for personal injuries or for damages to any property of the Contractor, Agents, or Employees.

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5.6 PERSONNEL REQUIREMENTS

The Contractor will maintain discipline at the site and will take all reasonable precautions to prevent any unlawful, riotous, or disorderly conduct by Contractor employees at the site. The Contractor will preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor will immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

Contractor Supervision. The Contractor will designate a supervisor who will execute, through day-to-day operation, management, quality control, and overall supervision and will act as liaison between the COR and the Contractor.

5.7 STANDARD OF CONDUCT

The Contractor must perform job duties and responsibilities in a manner that reflects the highest ethical and professional standards of conduct and performance.

Neglect of Duties. The Contractor will ensure services are provided in an orderly and timely manner without unreasonable delay. Contractor personnel will not sleep while on duty, conduct personal affairs within duty hours, refuse to render assistance, or cooperate in upholding the integrity of worksite security.

Misbehavior. The Contractor must ensure contractor employee orderly and professional conduct.

Disruptive behavior, disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting will not be condoned.

Intoxicants / Narcotics. The Contractor must ensure each contractor employee working on this contract is drug and alcohol free. The Contractor will not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

Firearms. The Contractor will not allow its employees while on duty and/or on Federal Property to possess any firearm.

5.8 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote efficient contractor performance. The QASP provides a method for the COR to monitor contractor performance, advise the Contractor of unsatisfactory performance, and notify the CO of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective. Performs services set forth in the SOW.

Performance Threshold. All required services are performed with no more than one (1) complaint.

Surveillance. The COR will receive and document complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

The COR may make random and unannounced inspections of the worksite.

Standard. The performance standard is that the Government receives no more than one complaint per season. The COR will notify the CO of the complaint to take appropriate actions to address task order performance issue in accordance with the contract inspection clause.

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Procedures. The COR will receive, document, and address customer complaints as follows:

If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.

The COR will complete appropriate documentation to record the complaint.

If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for contract record.

If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR will determine how much time is reasonable. The COR will, at a minimum, orally notify the Contractor of any valid complaints. If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

The COR will consider complaints as resolved, unless notified otherwise by the complainant.

Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the CO for appropriate action under the contract inspection clause.

5.9 FAA REQUIREMENTS

The Contractor must adhere to current Local and Federal Directives, CDC, OSHA, and EPA workplace regulations and recommendations to ensure safety and health for employees.

5.10 PERSONNEL SECURITY AND BADGING REQUIREMENTS

The Contractor must adhere to current Federal Directives and Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA) workplace regulations and recommendations to ensure safety and health for employees.

The FAA ramp and uncontrolled taxiway are part of an Airport Operation Area (AOA) secured area controlled by Ted Stevens Anchorage International Airport that is owned and operated by the State of Alaska. Contractor personnel must adhere to all Anchorage AOA requirements for accessing restricted areas; this includes, but is not limited to, the applications, investigations, security badge requirements, and vehicle requirements. Contractor is responsible for all costs and fees associated with State of Alaska security requirements. Vehicles allowed unescorted access within the AOA secured area must have company decal/logo on each side of the vehicle. For additional information on accessing restricted areas, contact Ted Stevens Anchorage International Airport at 907-266-2554.

Website: http://www.dot.state.ak.us/anc/business/badgeID/index.shtml

5.11 LAWS AND REGULATIONS

The Contractor will uphold industry standards and regulatory compliance in accordance with CDC/OSHA/EPA guidelines, and comply with local laws, codes, ordinances, and regulations required to perform this work at no additional expense to the Government. If there is a conflict between the contract and requirements of local law, the Contractor will promptly advise the CO of the conflict and of the Contractor's proposed course of action for resolution.

The Contractor will comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, unless they are inconsistent with the requirements of this contract.

http://www.dot.state.ak.us/anc/business/badgeID/index.shtml

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5.12 TRANSITION-IN AND TRANSITION-OUT PLAN

Transition-In Plan. The Contractor must provide a Transition-In Plan within 5-days of contract award. The first 30-days after contract award will constitute the Transition-In Period, and the Contractor must submit a Transition-In Plan for Government approval that addresses the plans and procedures necessary to ensure a smooth transition in the change of work effort from the current contractor. The Contractor will be allowed access to facilities to familiarize the Contractor’s supervisors, key personnel, and staff with equipment, reporting, work scheduling, and procedures. The Contractor personnel must observe the performance of services defined within this SOW during the Transition-In period. However, the Contractor’s actions to staff personnel and established procedures must not interrupt services at any time during this period. The Contractor must use this time to implement operating procedures described in the Transition-In Plan.

The Contractor must prepare and deliver a Transition-In Plan that includes:

Recommendations for work observance accomplished by current employees Recommendations for staffing

A schedule that details time to complete all staffing requirements, including new hiring of personnel;

security clearances, if required; completion of the development of work plans and procedures; and QASP/procedure updates

A schedule that details the time to complete all training requirements, including how training completion will be tracked and recorded

Identification of personnel available during the Transition-In period

When directed by the COR and prior to entry of FAA facilities, the Contractor’s staff must complete any facility welfare and/or safety training course(s). The COR will provide required training material and arrange for access to Government facilities.

Transition-Out Plan. The Contractor must provide a Transition-Out Plan within 90-days after contract award. The last 90-days of the contract will constitute the Transition-Out Period and the Contractor must submit a Transition-Out Plan for Government approval that addresses the plans and procedures necessary to ensure continuity of operations to the successor. During the Transition-Out period, personnel of the incoming Contractor may communicate with the incumbent Contractor to ensure a smooth transition. The Contractor must not defer requirements for the purpose of avoiding responsibility, or transfer such responsibility to the successor before the end of the last performance period. The Contractor must fully cooperate with the successor and the Government during the Transition-Out period.

Phase-Out Activities. When directed by the COR, the Contractor must execute the phase-out activities in accordance with the Transition-Out Plan. The Contractor must not disrupt or adversely impact the provision of services and must achieve a smooth and orderly transfer of responsibility to the successor.

Within 30-days prior to contract expiration, and/or as directed by the COR, the Contractor must provide the following to the CO and COR:

Final financial report Final status report including a projection of activities for the remainder of the contract Participate in a closeout meeting with the FAA (details and participants to be determined by the COR)

On the last day of performance, the Contractor must return all FAA security badges, if issued, to local security office, COR, or onsite authorized FAA Representative to be returned to the local security office by closeout of the contract.

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6. APPENDIX A – ANC FIFO DIAGRAM

Ramp Area Dimensions:

- Ramp: 345 feet long by 210 feet wide

- Uncontrolled Taxiway (part of FAA ramp): 100 feet long by 50 feet wide

6. Appendix A – ANC FIFO DIAGRAM